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Don’t let your protection fade. It’s important to keep up to date with your vaccines as your level of protection may have faded since your last dose. Getting another vaccine will top up your protection and help prevent you from getting seriously ill or dying.

Overview

The Spring Coronavirus (Covid-19) Vaccine Campaign will run from Monday 13th April March to June 30th 2026.

It’s important to take up the vaccine every time you’re offered. Even if your health condition is well managed, you’re still at increased risk.

You’ll receive an invitation to an appointment or information about how to book. If you previously chose to be contacted digitally, you’ll receive a text or email. Otherwise, you’ll receive a letter.

For further information visit NHS Inform

Am I eligible?

Who will be offered the COVID-19 vaccine

Coronavirus can be more serious if you are older or have a weakened immune system.

For spring 2026, the Joint Committee on Vaccination and Immunisation (JCVI) advises that a COVID-19 vaccine should be offered to:

  • Residents in care homes for older adults
  • Those aged 75 years and over
  • Those aged 6 months and over who are immunosuppressed as defined in the COVID-19: the green book chapter – GOV.UK

Programme Age Limits

  • Residents in care homes for older adults: There is no age restriction for this group. All residents in care homes for older adults are eligible.
  • Those aged 75 and over: To be eligible this spring, an individual must be aged 75 years on or before 30 June 2026, so will have been born on or before 30 June 1951.
  • Those who are immunosuppressed: Individuals who are immunosuppressed must be at least 6 months of age by 01 April 2026, therefore must have been born on or before 01 October 2025.

If an individual knows that they are eligible for vaccination this spring as part of the immunosuppressed group, or by virtue of being aged 75 years and older (up to and including 30 June 2026), and have not been sent an appointment or prompt invitation, they can book via the portal or by calling the national vaccination helpline on 0800 030 8013.

Drop In Clinics

The Mobile Vaccination Bus is a drop in service.  This means that there may be busy times and you may have to wait.  The mobile clinic can only accommodate 4 vaccinators and a limited supply of vaccine.  Please be patient. (Please note – the mobile vaccination unit is for over 18 years only).  You may wish to book an appointment at one of our Vaccination Centres instead.  You can do this by going to the online booking portal or by calling the National Contact Centre on 0800 030 8013.

Community Clinic Drop-ins

TBC

Mobile Vaccination Unit Drop -ins

The Mobile Vaccination Bus service will offer the spring covid vaccination at:

  • Tuesday 21st April 2026 – Crown Street Retail Park, Gushetfaulds Place, Glasgow, G5 0TG – 10:00am – 16:00pm
  • Wednesday 22nd April 2026 – Craigend Resource Centre, McLeod Street, Greenock, PA15 2HD – 10:00am – 16:00pm
  • Thursday 23rd April 2026 – Clydebank shopping centre, 1 Argyle road, G81 1QA – 10:00am – 16:00pm
  • Friday 24th April 2026 – Asda Linwood Super store, Phoenix retail Park, PA1 2AB – 10:00am – 16:00pm
Why should I get the COVID-19 vaccine?

Coronavirus can be serious. If you’re being offered the free COVID-19 vaccine, you are more at risk of coronavirus-related complications and need extra protection, even if you feel healthy or have a health condition that is mild or well managed.

If you do get coronavirus and have been vaccinated, the symptoms are likely to be milder and not last as long. This will reduce your risk of complications or needing treatment in hospital.

Millions of doses of the COVID-19 vaccine have been given in Scotland since its introduction in December 2020, and many more have been given worldwide.

How can I reschedule my appointment?

If you are unable to attend or cannot get to this location, you can change your appointment online at:

NHS Inform – Invitations and Appointments webpage

Alternatively, you can phone the national vaccination helpline on 0800 030 8013 to rearrange your appointment. The helpline is open from 9am to 6pm Monday to Friday, 9am to 1pm on Saturday and closed on Sunday.

Please note this number is for rescheduling appointments only.

If you missed your scheduled appointment

If you have missed your vaccination appointment, you must wait 72 hours after the time of that appointment before you can book a new one via the online booking portal.

Request support with interpretation, or get help with travelling to your appointment

Support is available in NHS Greater Glasgow and Clyde if you:

  • require an interpreter at your vaccination appointment
  • need help finding transport to your vaccination appointment

General help with planning your public transport journey is available on the Traveline Scotland website or by phoning 0141 465 1878 (open 24 hours).

If you’re unable to leave your home (due to your mobility or physical ability or mental health condition) or if you need additional support at your appointment (for example, someone to support you when you arrive or a private space to be vaccinated), phone the national vaccination helpline on 0800 030 8013 and your request will be sent to your local health board.

Other Sources of Information
Choosing how you’d like to be contacted

You can now update your contact details and your preferred method of contact on the online portal. If you select to receive future correspondence about your coronavirus and flu vaccines by email or SMS then you will no longer receive future letters with this information.

East Dunbartonshire
ClinicFacilitiesLocation/Transport
Milngavie Town Hall: 71 Station Rd, Milngavie, Glasgow G62 8BZParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing
Interpreter Services
Milngavie Town Hall – Google Maps
Bus – First Bus  
Train – ScotRail
Kirkintiloch Town Hall,  Kirkintilloch, G66 1HNParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing Interpreter Services
Kirkintilloch Town Hall
Bus – First Bus  
Train – ScotRail
Bishopbriggs Community Treatment and Care Centre, Kirkintilloch Rd, Bishopbriggs, Glasgow G64 2TRParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing Interpreter Services
Bishopbriggs Community Treatment and Care Centre
Bus – First Bus  
Train – ScotRail

Renfrewshire
ClinicFacilitiesLocation/Transport
Renfrew Parish Church Hall, 14 Renfield Street, Renfrew PA4 8RGParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Interpreter Services
Renfrew Parish Church Hall
Bus – First Bus  
Train – ScotRail
Johnstone Town Hall: 25 Church St, Johnstone, PA5 8EGParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing
Interpreter Services
Johnstone Town Hall – Google Maps
Bus – First Bus  
Train – ScotRail
Piazza Shopping Centre Unit-28/29, Central Way, Paisley PA1 1ELBParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing Interpreter Services

Piazza Shopping Centre
Bus – First Bus  
Train – ScotRail
After 6pm, please use the Smithhills Street entrance to the Piazza Shopping Centre
East Renfrewshire
ClinicFacilitiesLocation/Transport
Eastwood Health Centre, Drumby Cres, Clarkston, Glasgow G76 7HNParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing Interpreter Services
Eastwood Health Centre
Bus – First Bus  
Train – ScotRail
l
Glasgow City
ClinicFacilitiesLocation/Transport
Stobhill Hospital Seminar Rooms, car park 3 entrance, 133 Balornock Road, Glasgow G21 3UW  Parking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing
Interpreter Services
Stobhill Hospital
Bus – First Bus  
Train – ScotRail
The clinic is situated at the rear of Stobhill Hospital (Seminar Rooms) Go through main entrance door and continue to the exit directly at the rear of the building. The seminar rooms are at the building on the left.
Gorbals Health & Care Centre, 2 Sandiefield road, Gorbals, G5 9ABParking
Wheelchair access
Hearing Loop
Toilet Facilities
Gorbals Health & Care Centre
Institute of  Neurological Sciences, Queen Elizabeth 1345 Govan Road, Glasgow G51 4TFHearing Loop
Toilet Facilities
Baby Changing
Interpreter Services
Institute of  Neurological Sciences
Bus – First Bus  
Train – ScotRail
Parkhead Hub, 1251 Duke Street, Parkhead, Glasgow, G31 5NZParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing
Interpreter Services
The Parkhead Hub
Bus – First Bus  
Train – ScotRail
Priesthill Community Hall, 100 Priesthill Road, Glasgow G53 6QL Parking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing
Interpreter Services
Priesthill Community Hall
Bus – First Bus  
Train – ScotRail
St Marks Church, 281 Kinfauns Drive, Drumchapel, Glasgow G15 7BDHearing Loop
Toilet Facilities
Baby Changing
Interpreter Services
St Mark’s Church – Google Maps
Bus – First Bus  
Train – ScotRail
Greater Easterhouse Supporting Hands, 1 Redcastle Sq, Glasgow G33 5EGParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing Interpreter Services
Greater Easterhouse Supporting Hands – Google Maps
Bus – First Bus  
Train – ScotRail
Whiteinch Centre, 1 Northinch St, Glasgow G14 0UGParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing Interpreter Services
Whiteinch Centre
Bus – First Bus  
Train – ScotRail
Castlemilk Health Centre, 71 Dougrie Drive, Glasgow, G45 9AW
Parking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing Interpreter Services
Castlemilk Health Centre
Bus – First Bus  
Train – ScotRail
Govanhill Health Centre, 205 Inglefield Street, Glasgow, G42 7DRWheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing Interpreter Services
Govanhill Health Centre
Bus – First Bus  
Train – ScotRail
West Dunbartonshire
ClinicFacilitiesLocation/Transport
Alexandria Community Centre: Main St, Alexandria, G83 0NUParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing
Interpreter Services
Alexandria Community Centre – Google Maps
Bus – First Bus  
Train – ScotRail
Concorde Community Centre, St Mary’s Way, Dumbarton G82 1LJParking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing
Interpreter Services
Concorde Community Centre – Google Maps
Bus – First Bus  
Train – ScotRail
Clydebank Health And Care Centre, Queens Quay Main Avenue, Clydebank G81 1BS Parking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing
Interpreter Services
Clydebank Health And Care Centre
Bus – First Bus  
Train – ScotRail
Inverclyde
ClinicFacilitiesLocation/Transport
Port Glasgow Health Centre, 2-4 Bay St, Port Glasgow PA14 5EW Parking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing Interpreter Services
Port Glasgow Health Centre
Bus – First Bus  
Train – ScotRail
Broomhill Gardens and Community Hub, 46 Mearns St, Greenock PA15 4QD Parking
Wheelchair Access
Hearing Loop
Toilet Facilities
Baby Changing Interpreter Services
Broomhill Gardens and Community Hub
Bus – First Bus  
Train – ScotRail

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      Your views can help shape the Care Home Collaborative.

      Care Home Stories
      What Matters to You (WMTY) 2023

      WMTY day is an annual event which is recognised and celebrated internationally. On this day, more than any other, there is a focus on raising awareness of having conversations with care home residents and staff that help to build connections and improve outcomes for the person:

      • Ask What Matters
      • Listen to What Matters
      • Do What Matters

      Read a selection of WMTY Activities and stories from staff, residents and families below.

      Glasgow City HSCP Newsletter 2023

      Care Home Collaborative – Snapshot of Activity 2023

      Collaborative Conversations

      On this page there are some examples of Collaborative Conversations that have taken place across Greater Glasgow and Clyde.

      Balquhidder House

      Mosswood Care Home

      Marion’s Story

      Larkfield View

      Betty’s Story

      How To Tell Your Story?


      We believe that every staff member, resident and family member have a unique story to tell. These stories are powerful tools that guide us in developing person centred approaches that improve outcomes for people living, visiting and working in care homes.

      To ensure we capture and share these meaningful experiences, we have established a dedicated section on our website. This platform serves as a safe space for residents, family members and staff to contribute their stories, insights and positive moments.

      1. Enhancing Quality of Care: By actively listening to the voices of residents and their families, we gain invaluable insight into their preferences, needs, and concerns. This enables us to tailor care plans and services to meet their individual requirements effectively.

      2. Building Trust and Connection: Openly engaging with residents and their families fosters trust, strengthens relationships, and promotes a sense of belonging. By valuing experiences, we create an environment where everyone feels heard and respected.

      3. Continuous Improvement: Staff, resident and family feedback is a catalyst for improvement and by promoting participation, you can identify areas where you excel and areas that require enhancement, allowing you to continuously evolve and provide the highest level of care possible.

      By sharing your story with us, you have the opportunity to inspire others, create connections, and help us shape a better care experience for everyone involved. Your story might highlight the impact of best practice, compassionate care, celebrate a personal achievement, or simply express gratitude for the way support was received.

      1. Download and complete the template with brief details

      2. Craft your story, ensuring to maintain confidentiality and respect privacy.

      3. Submit your story by Email: ggc.chccontact@ggc.scot.nhs.uk , and let your voice be heard!

      Remember, your story matters, and when shared, it has the power to touch the hearts of others and inspire positive change. Together, we can create an environment that truly reflects the needs and desires of our residents and their families.

      Thank you for being an essential part of our care community. We look forward to hearing your story and continuing our journey towards exceptional care.

      Newsletter
      • Sign up to our mailing list for regular updates

      By signing up to this mailing list you agree to be contacted by the Care Home Collaborative.  We will not share your details with anyone else.

      Join our networks

      Networks being developed

      Caring about Physical Activity (CAPA)

      Help your care home to get involved with our Meaningful Activity Network where care homes across Greater Glasgow and Clyde support each other and share ideas, including information and resources which can enhance the provision of meaningful and purposeful activities for the residents.

      If you would like to get involved please join our mailing list.

      Join our workstreams

      Further information to follow.

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      Select from the drop down list below to access subject specific information and useful links

      Bed Safety Rails/Bed Grab Handles

      In August 2023 a National Patient Safety Alert was issued regarding Medical beds, trolleys, bed rails, bed grab handles and lateral turning devices: risk of death from entrapment or falls alongside updated guidance from MHRA. Care home residents were specifically mentioned and are particularly vulnerable to the risk of entrapment from these devices for the reasons below:

      • Complex physical needs
      • Cognitive impairment

      To address this NHSGGC have worked collaboratively with care homes to produce some simple resources to help raise awareness of the key points to support safe use of bed safety rails and bed grab handles.

      The resources include:

      Care Home Pharmacy Services – Primary Care Pharmacy Sector
      Care Home Winter Readiness Pack 2025/2026

      Preparing for winter is an important part of support to residents and staff in care homes across the Greater Glasgow and Clyde area. This pack contains a range of useful winter readiness information and planning resources. The information in the pack is aligned with good practice and national guidance, and is intended to complement local arrangements.

      Please click here to access the Care Home Winter Pack 2025/2026.

      Click here to access the abridged GP version of the Winter Pack.

      Please click here to access the NHSGGC Influenza testing and antivirals primary care summary.

      Watch the recording of the Winter Readiness webinar 2024/2025

      Care Home COVID Testing Table

      Care Home Syringe Pump Training Resources

      The Scottish Government Healthcare framework for adults living in care homes, “My Health, My Care, My Home” (June 2022) has identified Palliative and End of Life Care as a key recommendation to support improved outcomes for people living in Care Homes. This framework sets out priorities for implementation with recognition that people working in Care Homes require core knowledge and skills that are integral to the delivery of high quality palliative and end of life care.

      NHSGGC offers comprehensive palliative and end of life care training to all NHSGGC staff and care home staff covering a wide range of subjects to enable high quality, person centred care. However, established NHSGGC training for the use of syringe pumps has not been extended to Care Home staff for a number of years. This has had a considerable impact on care home registered nurses who describe feeling less competent and confident with using syringe pumps to manage symptoms, resulting in a reliance on care home liaison nursing (CHLN) staff to set up and manage pumps or the management of bolus medications.

      Continence Promotion and Bowel Care

      The Care Inspectorate provides a helpful resource for promoting continence for people living with dementia and long term conditions.

      SPHERE Bladder and Bowel Service

      The Care Home Zone provides links and information to SPHERE assessment and product ordering documentation. As well as other useful information.

      Delirium Resources
      Deteriorating Resident

      SIGN

      SIGN 167 Care of deteriorating patients a national clinical guideline.

      Diabetes resources

      What is diabetes? – Diabetes UK website

      Diabetes – Key points for providing a diabetes appropriate diet for your residents.

      A series of short podcasts have been developed for busy care home staff who would like to know more about type 2 diabetes. The five podcasts are short and succinct with accompanying information slides. Click on the links below to access each topic.

      Falls Pathway/Flow Navigation Centre

      The GGC Care Home Falls Pathway from the Flow Navigation Centre (FNC) is available to all GGC care homes. It allows care homes to quickly access support and advice when a resident has fallen.

      Using the Care Home Falls Pathway can help to avoid unnecessary visits to hospital. It can also help to keep residents comfortable at home in their own environment.

      The support offered might include advice, and/or a next day appointment at a Minor Injury Unit (MIU) or a range of other community supports.

      If a resident needs to go to hospital, the FNC service will assist with contacting the hospital and organising the ambulance.

      When contacting 0800 141 2312 you will hear the following message

      “You have reached Health Records, Admin Falls Hub and Blood Test Booking Centre”.

      You will then be advised that you are in a queue, please stay on the line until your call is answered. Let them know that you work in a Care Home and one of your residents has fallen and you will be guided through the next steps.

      This is a poster for Care Homes outlining the process to follow when a resident has a falls related injury.

      Falls Resources

      NHSGGC Resources to support falls reduction

      A series of 5 posters aimed at care home staff and carers to highlight simple measures that can help reduce the risk of residents falling.

      GGC care homes should receive a hard copy of each of the posters. Further copies can be ordered from the medical illustrations department.  Email: medical.illustrationgri@ggc.scot.nhs.uk Telephone 0141 211 8580

      Posters

      Videos

      Please click here to access educational videos for care home staff on the reduction and management of resident falls.

      Mind Your Step

      Click here to access the audio version of ‘Mind Your Step‘, a falls resource for care home residents, their families and friends. The resource gives simple steps that can be taken to reduce the risk of having falls. To download a PDF version click here.

      Alternatively, NHS staff can order copies of the ‘Mind Your Step’ resource from medical illustration via the public health resources directory.

      Points to Consider

      Click here to access the audio version of the ‘Points to Consider‘ booklet, a learning resource for care home staff. The booklet covers key elements of fall risk assessment, gives useful interventions and advice to support staff in reducing falls within their care homes. Available to download is an A4 version or the A5 booklet.

      Future Care Planning – previously known as Anticipatory Care Planning (ACP)

      Information for Care Homes

      The Programme has a range of training opportunities which are free and open to all.

      Visit the training hub for more information.

      Hydration

      Good hydration is vital to maintain health and prevent illness.

      CHC Quality Improvement Project Poster – A helping hand for hydration

      Hydration change package

      Resources

      Hydration Station Equipment List

      Food and Fluid Documentation Poster

      Healthy Urine Poster

      Hot and Cold Drinks Menu

      Hydration Poster

      Infection Prevention and Control (IPC)

      Standard Infection Control Precautions  

      Standard Infection Control Precautions or SICPs are the basic infection prevention and control measure used to reduce the risk of transmitting infectious agents from known and unknown sources of infection. SICPs should be used by all staff, in all care settings, at all times, for all residents to ensure the safety of those being cared for as well as staff and visitors to the home.

      There are 10 SICPs. For more information on SICPs please Care Home specific section of the National Infection Prevention and Control Manual.

      Standard Infection Control Precautions (SICPs)

      Resident placement/assessment for infection risk

      For more information visit section 1 Chapter 1 of the Care Home Infection Prevention and Control Manual

      Hand hygiene 

      The most important thing you can do to prevent the spread of infection in a care home is carry out hand hygiene. Hand hygiene can be carried out using soap and water or alcohol based hand rub (ABHR).

      For more information visit section 2 Chapter 1 of the Care Home Infection Prevention and Control Manual

      Handwashing Technique Demonstration and How to apply alcohol based hand rub

      Handwashing Technique Demonstration
      How to apply alcohol based hand rub
      Respiratory and cough hygiene

      For more information visit section 3 Chapter 1 of the Care Home Infection Prevention and Control Manual

      Personal Protective Equipment (PPE)

      For more information visit section 4 Chapter 1 of the Care Home Infection Prevention and Control Manual

      Safe management of care equipment

      For more information visit section 5 Chapter 1 of the Care Home Infection Prevention and Control Manual

      Safe management of the care environment

      For more information visit section 6 Chapter 1 of the Care Home Infection Prevention and Control Manual

      Safe management of linen

      Handling Infectious Linen poster

      For more information visit section 7 Chapter 1 of the Care Home Infection Prevention and Control Manual

      Blood and body fluid spillages

      For more information visit section 8 Chapter 1 of the Care Home Infection Prevention and Control Manual

      Safe disposal of waste (including sharps)

      For more information visit section 9 Chapter 1 of the Care Home Infection Prevention and Control

      Occupational safety: prevention and exposure management (including sharps)

      For more information visit section 10 Chapter 1 of the Care Home Infection Prevention and Control

      Transmission Based Precautions

      In certain circumstances using Standard Infection Control Precautions (also known as SICPs) won’t be enough to stop an infection spreading and you will need to use some extra precautions. These extra precautions are Transmission Based Precautions, or TBPs.

      TBPs should be used if a resident has a suspected or known infection.

      Please see below for a series of two short videos developed for staff wishing to refresh their knowledge of TBPs.

      Transmission Based Precautions (TBPs) Video 1

      Transmission Based Precautions (TBPs) Video 2

      For more information on TBPs please see the care home specific section of the National Infection Prevention and Control Manual.

      Further Resources

      For more information on SCIPS access the Preventing Infection in Social Care Settings app released by the Scottish Social Services Council (SSSC) in partnership with NHS Education for Scotland (NES) and the Digital Health and Care Innovation Centre (DHI).

      The app has been developed for staff in settings such as care homes with a view to enabling easy access to infection prevention and control guidance.

      Learning Forum

      Welcome to the Care Home Learning Forum Resource pages.

      You can find information on future meetings and registration on our Learning Opportunities page.

      Online Session 1- Future Care Planning and Palliative Care

      Session recording

      Presentations

      Click here to access the Questions and Answers from this session

      Online Session 2 – Leadership, Retention and Chest Infection
      Online Session 3 – Skin Tears, Pressure Ulcers and Burns
      Online Session 4 – Delirium, UTIs and Falls
      Online Session 5 – Residents with complex care needs, Polypharmacy and Clinical Frailty
      Meaningful Activity – Keep Moving

      There are several effective strategies to keep elderly residents active during the winter months, even when outdoor activities may be limited. While this list is not exhaustive, it provides a starting point for staff to explore various options for keeping residents engaged and active.

      Indoor Gardening For residents with a passion for gardening, cultivating indoor plants can be a rewarding winter activity. Staff can assist residents in setting up a small indoor garden in a conservatory, greenhouse or a windowsill. Engaging in tasks such as pruning, re-potting or planting seeds provides physical activity while allowing residents to maintain a connection with nature.

      It is important for care staff to remain informed about the latest guidelines and resources related to physical activity for older adults.

      NHS Inform website provides comprehensive physical activity guidelines.

      Keeping fit and active as you get older – NHSGGC and the Mobility – SSSC MyLearning are excellent references for understanding the needs of elderly individuals.

      Care Inspectorate offers a valuable resource which outlines the significance of physical activity in promoting health and well-being among older adults. These resources can guide staff in implementing best practices for keeping residents active and engaged.

      To further support staff in fostering an active lifestyle for residents, the Supporting older people to live active, healthy lives online course is a beneficial tool.

      Care About Physical Activity programme is an improvement programme lead by the Care Inspectorate it can be used to support physical activity in different ways.

      Paths for all is a Scottish Charity. Their vision: Scotland is a walking nation. Everyone has the opportunity ti be active everyday, creating a happier, healthier and greener Scotland. They support healthcare staff to deliver walking activities, combined with Strength and Balance, to residents, patients and clients in care settings.

      Age UK Wellbeing for older people’s groups and organisations.

      Scottish Ballet Duet is a series of three 10-minute films and two 12-minute audio recordings specially designed for people with reduced mobility to move together with their companions or carers. As with all SB Health materials, SB Duet can also be enjoyed on your own.

      Medication Management and Waste Disposal

      This pack aims to provide Care Home Teams with a step by step guide to returning medication that is no longer required by a resident. This guidance supports Care Inspectorate best practice.

      Medication management and disposal pack

      Miami J Collar Information

      Miami J Collar – Stable

      This information can be helpful for use of a Miami J Collar following a stable neck injury or fracture where the patient is able to safely apply and remove themselves.

      Miami J Collar – Stable with assistance

      This information can be helpful for use of a Miami J Collar following a stable neck injury or fracture where the patient requires a carer, family or friends to safely apply and remove the collar as they cannot do this themselves.

      Miami J Collar – Unstable

      This information can be helpful for use of a Miami J Collar following an unstable neck injury or fracture. It provides information to help their carers, family or friends understand how to safely remove and apply the collar as they cannot do this themselves and it requires two people to remove to apply the collar.

      Milkshakes in Care Homes

      The Food First and Project Milkshake section on the Right Decision website provides helpful resources including information videos and our milkshake recipe book to support starting fortified milkshakes in your home.

      Nutrition and Hydration

      NHSGGC Nutrition In Care Homes

      MUST and MUST Step 5 training videos to support understanding of MUST calculations and MUST Step 5 pathway. This is used for care and residential homes. Click here to access the MUST Guide to Help.

      Hydration poster identifies key points for delivering good hydration.

      Mealtime experience poster identifies key points for delivering a good mealtime experience for residents.

      Food Fortification Poster key points to support a food first approach for residents who require it.

      IDDSI and dysphagia poster provides an overview of the IDDSI framework.

      Eating and Drinking with Acknowledged Risk Information Leaflet

      Weight Management poster to support care home staff and residents’ families.

      NHSGGC Dysphagia

      IDDSI and dysphagia training videos for care and catering staff in care homes created by Speech and Language therapy, Dietetics and IDDSI specialist chef.

      IDDSI snack list poster to support snack choices for residents with dysphagia. This poster goes through each IDDSI level with sweet and savoury suggestions.

      IDDSI level 6 poster explaining what a level 6 diet is and how to check if food is level 6 diet appropriate.

      NHSGGC Malnutrition

      Other resources

      IDDSI resources and recipes to support providing food and fluid to residents with dysphagia.

      Wessex academic health network website. The Hydration at Home e-learning module and Toolkit has been endorsed by the British Dietetic Association. Useful information to support training on hydration to all care staff.

      Eating and drinking well in care: good practice guidance for older people

      Nutrition and Hydration Week 2025

      Malnutrition Monday – Signs, prevention and consequences of malnutrition plus malnutrition screening

      Food and Fluid Preference Tuesday – Food and fluid preference tips and considerations

      Snack Wednesday – Texture modified and diabetic snack ideas

      Thirsty Thursday – Factors affecting hydration and tips to support fluid intake

      Mealtime Friday – Importance of Positive Mealtime Experience

      Malnutrition Awareness Week 2023

      Malnutrition – Signs, symptoms and consequences

      Interactive Tuesday – Be person centred, no one size fits all!

      Ask Look Listen – Good Nutrition

      Thirsty Thursday – Hydration

      Focus on Resilience – Top tips

      Oral Health

      Care Inspectorate

      Supporting better oral care in care homes’ quality illustration.

      Caring for Smiles

      Scotland’s national oral health programme for dependent older adults.

      Palliative Care and Confirmation of Death

      NHS Education for Scotland (NES) Resources for Health and Social Care Staff

      Turas Learn

      Confirmation of death resources are available on Turas Learn. The pages contain Information and Education Resources resources to support registered professionals with Confirmation of Death.

      Turas Learn is a website for health and social care staff that hosts a wide range of learning materials including eLearning modules and courses.

      You must be logged into your Turas Account to view and access eLearning modules Sign In

      If you do not have a Turas account you can create one

      Support around death

      This website aims to support health and social care staff who are working with patients, carers and families before, at, and after death. It provides key information on the clinical, legislative, and practical issues involved.

      NHSGGC Last Breath Poster

      Click here to access the Last Breath poster developed by NHS Forth Valley and adapted by NHSGGC.

      One hour training session available that would be ideal for relatives. Please complete a contact form if interested in this.

      NHSGGC Syringe Pump Resources

      Click here to access NHSGGC resources and updates for syringe pumps including instruction videos, competency frameworks and guidelines for use.

      Scottish Palliative Care Guidelines and NHSGGC Palliative Care Right Decisions App

      The Scottish Palliative Care Guidelines describes good practice in the management of adult patients with life-limiting illness. They are designed for healthcare professionals from any care setting who are involved in supporting people with a palliative, life-limiting condition.

      This app is delivered through the Right Decision Service – the national decision support service provided by Healthcare Improvement Scotland and is Nationwide.

      The guidelines can be accessed via the Right Decisions website or download the Right Decisions mobile app from the app store for Apple or Android.

      Supportive and Palliative Action Register (SPAR) Resources

      Please find SPAR documentation and resources below. If you are looking to implement SPAR in your care home, please contact us for support and guidance.

      Eating and Drinking with Acknowledged Risk

      Eating and Drinking with Acknowledged Risk Information Leaflet

      Podiatry
      CPR for Feet Video
      https://www.youtube.com/watch?v=J3_T1KWQpoc&t=2s
      FootSafe Instruction Video
      Quality Improvement (QI)
      Red Bag resources

      The Red Bag Scheme is a well-established initiative designed to support safe, effective, and person-centred transitions when a care home resident requires hospital admission. It accompanies the resident from the care home to the hospital and back, ensuring that essential clinical information and personal belongings remain together throughout the journey.

      The Red Bag contains key documents such as the resident’s current medication list, DNACPR, RESTORE2 (or equivalent clinical information), relevant care plans, and details of any future care wishes. It also includes important personal items that promote comfort, dignity, and communication during the hospital stay.

      A core component of the scheme is the Red Bag Checklist, which plays a vital role in ensuring the quality and consistency of the information provided.

      Consistent use of the Red Bag supports early clinical decision making, improves communication between teams, reduces delays, and enables safe, well-coordinated discharge planning to begin as early as possible. Above all, it ensures that the resident’s needs, preferences, and baseline health information are clearly understood from the moment they arrive in the hospital. The Red Bag Scheme strengthens partnership working across health and social care, promotes continuity, and helps deliver a more efficient and person-centred experience for care home residents during periods of acute illness.

      To promote understanding and encourage correct use of the Red Bag, dedicated awareness posters have been developed for both care home and hospital settings. These posters for care home and hospital settings act as quick reference guides and reinforce the key steps involved in preparing, transferring, and returning the Red Bag.

      To support good governance and maintain consistency across the Red Bag Scheme, both care homes and hospital staff must report any lost red bags as soon as they are identified. Services should contact the ggc.redbag.enquiries@nhs.scot and quote the bag number and location to report the lost bag. This process ensures accurate tracking of bags, prevents disruption to the resident transfer pathway, and supports continuous improvement of the scheme across the system.

      Record Keeping

      Online Record Keeping module

      The purpose of this course is to provide care home staff with information in order to improve their understanding of what makes a good record of care, what are the legalities of records and what is acceptable record keeping.

      It should take you approximately 20 minutes to complete – please click here to access

      RESTORE 2

      Care Home Collaborative

      RESTORE2 is the national acute deterioration tool recommended by Scottish Government for care homes.

      The Care Home Collaborative can support the implementation of this nationally recognised tool in care homes across GGC.  

      If you would like more information or our support using the RESTORE2 tool within your care home please get in touch.

      Wessex Patient Safety Collaborative

      RESTORE2 is a national resources that was co-produced by NHS West Hampshire Clinical Commissioning Group and Wessex Patient Safety Collaborative.

      RESTORE2 What is it
      RESTORE2 Why use it

      RESTORE2 is designed to support homes and health professionals to:

      • Recognise when a resident may be deteriorating or at risk of physical deterioration
      • Act appropriately according to the residents care plan
      • Obtain a complete set of physical observations to inform escalation and conversations with health professionals
      • Speak with the most appropriate health professional in a timely way to get the right support
      • Provide a concise escalation history to health professionals to support their professional decision making

      Resources

      The NHS Health Education England videos below can be used to support staff when implementing the RESTORE2 tool in your care home.

      Soft signs of deterioration
      NEWS What is it?
      Measuring the respiratory rate
      Measuring oxygen saturations
      Measuring blood pressure
      Measuring heart rate
      Measuring the level of alertness
      How to measure temperature
      Using SBARD in care homes

      SBARD is an easy to remember approach you can use to frame communications or conversations. It can be used very effectively to escalate a clinical problem that requires immediate attention, or to facilitate efficient handover of residents between health and care teams.

      This video will show the benefits of using SBARD for care home staff and how it can improve the quality of care for our patients.

      Other useful resources

      RESTORE2 chart

      How to complete a RESTORE2 chart

      RESTORE2 Rollout Handbook

      RESTORE 2 Mini (Residential)

      Wessex Patient Safety Collaborative

      RESTORE2 Mini can help your team to identify that a resident is deteriorating and to get help earlier, supporting the resident to remain at home.

      RESTORE2 Mini is a shortened version of the full RESTORE2 tool and is ideal for introducing to residential homes (that are currently unable to take physical observations) to the concepts of soft signs and SBARD structured communication.

      Resources

      Soft Signs of deterioration

      This video explains “Soft Signs”.

      Using SBARD in care homes

      SBARD is an easy to remember approach you can use to frame communications or conversations. It can be used very effectively to escalate a clinical problem that requires immediate attention, or to facilitate efficient handover of residents between health and care teams.

      This video will show the benefits of using SBARD for care home staff and how it can improve the quality of care for residents.

      Other useful resources

      RESTORE2mini chart

      RESTORE2mini ‘soft signs’ poster

      RESTORE2 handbook

      Skin Tear Resources

      Skin tears are a common yet often preventable injury in older adults, particularly within care home settings. These wounds can cause significant pain, increase the risk of infection, and negatively impact quality of life. This resource package has been designed to equip care home staff with the knowledge and practical skills needed to identify, prevent, and manage skin tears effectively. By understanding the causes, risk factors, and best-practice interventions, we can work together to reduce incidence, promote healing, and ensure the highest standard of care for residents.

      TAPESTRY bereavement toolkit

      TAPESTRY is a practical toolkit co-designed with the University of Glasgow, ENRICH Scotland and NHSGGC to support bereavement in care homes. It recognises that death is a natural part of care home life and that it affects residents, families and staff. The toolkit helps care homes respond with kindness, dignity and compassion before a death, at the time of death and afterwards.

      The name TAPESTRY reflects the idea that the lives of people who live and work in care homes are woven together. Relationships, experiences, actions and feelings all form threads that create a unique tapestry of care home life. How death and bereavement are acknowledged and supported influences the strength, care and meaning of that tapestry. The toolkit is for everyone who works in a care home, including care assistants, nurses, managers, administrative staff and domestic staff. It does not need to be read all at once. Staff can use the parts that are most relevant to their role or to what is happening in the home at the time.

      TAPESTRY focuses on simple, practical actions that make a real difference. This includes supporting families to spend time with loved ones who are dying, talking openly and sensitively about death, helping people say goodbye, and recognising the emotional impact of loss on staff and residents. It also provides guidance on planning and practical support; It includes discussing future and end-of-life wishes, respecting cultural and spiritual needs, supporting funerals and memorials, helping families after a death, and offering emotional support and debriefing for staff.

      Overall, TAPESTRY promotes a shared, compassionate approach to bereavement, where care, understanding and support are part of everyday care home life.

      Tissue Viability and Wound Care
      Pressure Ulcer Prevention
      NHSGGC Prevention of Pressure Ulcers

      Care Inspectorate

      Health Improvement Scotland

      NHSGGC

      • Guide to help you prevent pressure ulcers Leaflet
      • Pressure ulcer prevention information Poster
      • Joint Wound Care Formulary (2022)
      • The Prevention and Management of pressure ulcers Module

      NATVNS

      • Pressure Ulcer Grading Tool
      Wound Care
      Airflow Mattress Change Package

      The Airflow Mattress Change Package comprises of:

      • Checklist: The checklist acts as an aide memoir, using it staff should soon be familiar with what should be checked on the mattress as a routine to reduce errors and prevent harm. This should be printed off in A5 with troubleshooting page on the back, laminated and attached to the pump.
      • Airflow Mattress Audit: This can be printed off or used as an excel document to monitor the mattresses, either weekly, monthly or ad-hoc to ensure they are being set appropriately and errors are not occurring.
      • Airflow Mattress Training: The CHC TVN offers a 30-45 minute training session to train the trainers within the care home on the safe use of airflow mattresses. Once training has been provided the care home will have access to the training slides and notes in order to ensure all their staff are familiar and competent in using airflow mattresses.
      • Project Report: The project report summarises the key aspects of the project, including its goals, progress and outcomes.
      • Airflow Mattress Train the Trainer Slides: This valuable training was developed to cover the main elements that relate to all airflow mattresses and the common errors that are made that result in pressure damage.
        Please contact the CHC to arrange for the training to be provided.
      Additional Resources

      Resident in Care Home with a non-progressing wound

      This guidance was collated by a short life working group of care home representatives from all HSCP partnerships. The guidance provides a clear decision making pathway for care home staff/care home liaison nurses to ensure streamlining of referrals following identification of a wound that has shown no signs of progressing in two weeks.

      All wounds should show signs of progress (evidence of progress towards healing, reduced size, reduction in slough and necrotic tissue) over a two week period. If not ensure all steps are completed within your column before making referral to next stage.

      Health Improvement Scotland

      NATVNS Scotland

      What Matters to You (WMTY)

      WMTY day is an annual event which is recognised and celebrated internationally. On this day, more than any other, there is a focus on raising awareness of having conversations with care home residents and staff that help to build connections and improve outcomes for the person:

      • Ask What Matters,
      • Listen to What Matters and
      • Do What Matters.

      You can read a selection of WMTY Activities and stories from staff, residents and families in our Good News Stories section. You can also get involved by Sharing your stories and building the evidence base.

      For further information have a look at the these WMTY resources

      Click here to access the NHSGGC Person Centred Care resources

      Click here to access the Health and Social Care Alliance Scotland Person Centred Voices resources

      Guidance notes for Carer Voices – Intelligent Kindness Best Practice

      Urinary Tract Infections (UTIs)

      Urinary Tract Infection (UTI) Assessment Tool for Care Home Staff

      Urinary Tract Infections (UTIs) can have a serious impact on older adults. Early recognition and treatment can prevent deterioration and improve outcomes for care home residents.

      The UTI Assessment Tool supports care home staff to recognise possible UTI symptoms and take appropriate action. It is an information-gathering form and flowchart developed by Healthcare Improvement Scotland (HIS) in partnership with the Scottish Antimicrobial Prescribing Group (SAPG).

      This tool is for use by all care home staff, nursing and non-nursing, and supports safe, consistent decision-making.

      Would you like to share your free resources with Care Homes?

      You can share your free resources and learning opportunities on this website. Further information available in About our website

      Was this helpful?

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      Capturing Workplace Learning: Care Home Registered Nurses

      The NHSGGC Care Home Collaborative are committed to celebrating excellent in everday practice and fostering a culture of continuous learning with the Care Home nursing workforce across the NHSGGC region.

      From conversations with Care Home registered nurses (RNs) over the past three years it has been identified that better support through enhanced professional development, recognition, and a stronger sense of value is needed.

      This opportunity will support RNs from Care Homes (of all experience levels) in documenting, evaluating and recognising the value of their ongoing professional development. Participants will collaborate with senior colleagues and receive support and guidance in using the Turas Professional Portfolio to create a comprehensive record of evidence that highlights their expertise and experience in their speciality area of Care Homes.

      Our vision is to empower Care Home nurses to take ownership of their career progression, acknowledging the breadth and depth of their skills and experiences throughout their journey as a professional. This initiative will support current best practice in care homes and promote future career planning for Care Home RNs and help those aspiring to transition into specialist, leadership, or advanced roles.

      If you are interested in pursuing this brilliant opportunity please get in touch with the CHC team and email ggc.chccontact@nhs.scot to receive the MS Teams joining link.

      Care Around Death Study Day

      This study day presents an opportunity to help increase Care Around Death knowledge and skills. Using a case study approach this day will enable participants to learn and share practice with each other whilst taking into consideration relevant local and national guidance.

      This study day meets ‘Enhanced’ level on Domain #2 of the NES Palliative and End of Life Care Education Framework.

      Click on the link below for more information and upcoming dates.

      Caring for Smiles

      Caring for Smiles is Scotland’s national oral health, training and support programme, which aims to improve the oral health of older people particularly those living in care homes.

      Education and training of staff play an important role in the delivery and improvement of oral care. All care staff including supervisors and managers are encouraged to take up Caring for Smiles training where it is available.

      Staff are invited to attend a 2 hour training session between 2.00pm – 4.00pm, delivered by the NHSGGC Oral Health Directorate.


      Caring for Smiles have also developed an e-learning module on mouth care for care home staff. This module can be accessed here.

      Catheter Passport

      The National Catheter Passport (NCP) is a person-held document that supports safe, high-quality, and continuous care for people with urinary catheters. It provides education for patients and carers and acts as a communication tool for health and social care staff.

      The passport records key information such as the reason for catheterisation, insertion date, care needs and future plans. By accompanying the person across care settings it promotes improved communication, reduced duplication and helps reduce complications, particularly catheter-associated urinary tract infections (CAUTIs).

      Confirmation of Death

      Care Home Collaborative

      The NHS Greater Glasgow and Clyde (NHSGGC) Confirmation of Death (CoD) policy permits any trained Registered Health Care Professional to confirm death in any circumstance.

      The Care Home Collaborative sessions provide an overview of the national learning resources, provide an opportunity for reflective discussion, simulation and competency sign off.

      These are 2 ½ hours sessions which are delivered face to face, with rotating venues.

      The aim of the session is to familiarise care home registered nursing staff with the process of Confirmation of Death.

      Learning Outcomes

      • Identify the difference between Confirmation of Death and certification of death

      • Understanding and undertaking the practical component of CoD

      • Demonstrating knowledge of navigation of NHSGGC palliative care website/Moodle and other relevant electronic resources

      • Overview the NHSGGC COD competency document

      Please use buttons below to contact us

      Delirium Risk Reduction

      Delirium is a serious, life threatening condition that develops rapidly over days or hours. When untreated delirium can lead to poorer outcomes for care home residents.

      Would you like to find out more about how to reduce the risk of your residents developing delirium? Click below to register for our upcoming sessions.

      Essentials in Psychological Care – Dementia Training Programme

      Care Home Collaborative

      The Essentials in Psychological Care – Dementia Training Programme delivered by the Care Home Collaborative is a certificated, exciting training programme that will increase your existing dementia knowledge, in a practical way to help you support the people you care for.

      Modules

      1: Dementia and Unmet Needs

      2: Understanding Distress in Dementia

      3: Understanding the Persons’ Reality

      4: Communication

      5: Stimulation and Meaningful Activity

      6: ABC Charts

      7: Staff Stress and Distress

      Learning Outcomes

      • To enhance understanding of the causes of distressed behaviours in dementia.
      • Explore evidence-based proactive and preventative strategies and be able to apply these effectively.
      • Improve the experience and care for people living with dementia, their families and carers.

      Please book online using the buttons below

      Learning Forum

      The Care Home Learning Forum aims to bring together Registered Nurses across all care homes, HSCPs teams and acute settings to share experience and practice across the NHSGGC area.

      We aim to recognise, celebrate and highlight the impact of nursing practice in the care home setting, and establish a supportive community of learners and peer support networks. The 90min online sessions are designed to support accessible bite sized learning opportunities for busy RNs and are jointly chaired by RNs from Care Homes and HSCP teams.

      Mobile Skills Bus

      Mobile Skills Unit (MSU)

      The Mobile Skills Unit (MSU) was developed to support the delivery of clinical skills training and education to all across Scotland.

      No further dates are currently planned.

      Meaningful Activity Network Meetings

      Care Home Collaborative

      Are you interested in new ideas to promote meaningful activities for your residents? Would you like to share your good news stories and celebrate successes with other care homes? Then this is the event for you!

      The Care Home Collaborative would like to invite you to join us at our next ‘Meaningful Activity Network Meeting’ as we continue our conversation about meaningful and purposeful activity. We are hosting this event in partnership with Care Inspectorate’s Health and Social Care Improvement team.

      Care homes who attended our first meeting indicated their keen interest in being involved in a network where they could support each other and share ideas, including information and resources which would enhance the provision of activities for care home residents. We have listened to your feedback and opened this to all care home staff (Managers, Nurses, carers, activity coordinators, catering, housekeeping, etc.).

      Please click on the link below to register

      MUST/MUST Step 5 Webinars

      This webinar is open to all care home staff who would like an update on MUST and MUST Step 5. It will help refresh knowledge of each step of the MUST screening tool, including calculation of scores. It will also cover MUST Step 5 and explain how to complete the form.

      This is vital in supporting nutritional care for residents and identifying risks.

      Session Aims

      • Refresh knowledge of the MUST pathway
      • Learn to calculate total MUST score from steps 1-3
      • Refresh knowledge of MUST Step 5 paperwork

      Learning Outcomes:

      • To accurately calculate MUST scores
      • Complete MUST Step 5 paperwork and reviews confidently

      Please click on the link below to register for this webinar.

      Oral Health

      Caring for Smiles is Scotland’s national oral health training and support programme.

      Education and training of staff play an important role in the delivery and improvement of oral care. All care staff including supervisors and managers are encouraged to take up Caring for Smiles training where it is available.  

      Caring for Smiles (Non-accredited training)

      Staff are invited to attend a 2 hour Online training session delivered by NHSGGC, Oral Health Directorate.  

      Learning Outcomes

      1. Demonstrate an understanding of why good oral health is important

      2. Recognise the factors that contribute to poor oral health

      3. Confidently carry out day-to-day oral care for residents who require assistance

      4. Know how to report any health concerns

      5. Understand the importance of the different oral care forms e.g risk assessment, care plans and daily documentation

      6. To be able to carry out an oral health risk assessment

      7. Understand what techniques and strategies may help those residents with dementia who resist oral care.

      Please direct any questions to the Oral Health Team

      Email: oral.health3@ggc.scot.nhs.uk

      Contact Tel number: 0141 201 4217

      Caring for Smiles Turas Learn and Turas Learn SSSC open badges

      Caring for Smiles Turas Learn: Better oral care for dependent older people

      SSSC open badges: Toothbrushing for oral health is a suite of 5 badges. Each of the 5 milestone topics award their own badge. To do this you must successfully complete all the eLearning modules in the suite and submit the required evidence of your learning on the SSSC badges website.

      In care at home badge is aimed at people who care for the oral health of others at home. To do this you must successfully complete the eLearning module and submit the required evidence on the SSSC badges website.

      In the care home badge is aimed at people who care for the oral health of other in the care home. To do this you must successfully complete the eLearning module and submit the required evidence of your learning on the SSSC badges website

      Palliative Care

      NHSGGC

      • FREE online communication skills workshops.

      SAGE & THYME workshops support all care home staff in using the evidence based skills required to provide person-centred support to residents and relatives with emotional concerns or worries. Using a mixture of group work, lectures and videos, the workshop discourages staff from ‘fixing’, and demonstrates how to work with the residents’ own ideas and solutions first.

      Using a memorable structure, each 2 hour 45 minutes online workshop delivered via zoom reminds staff how to listen, and how to respond to distress in a way which empowers the resident or relative.

      These FREE online workshops are delivered via Zoom for anyone working in health and social care. Click here to register for upcoming dates.

      Macmillan Cancer Support

      Macmillan Enhanced Palliative & End of Life Care Learning & Development Toolkit.

      Our Toolkit has been designed to offer a range of interactive, online modules, tools and resources to develop your knowledge and skills in palliative and end of life care. The toolkit offers flexible, self-paced learning that can be accessed when and where you need it. We have divided the content into 5 topic areas:

      • Pain management in palliative and end of life care
      • Other common palliative and end of life symptoms
      • Communication in palliative and end of life care
      • Palliative care emergencies
      • Person-centred care at end of life

      Who is the toolkit for?

      The toolkit is aimed at health and social care professionals who regularly assess, manage and influence decision-making for people with life-limiting illness.

      What level is the toolkit?

      The toolkit is Enhanced Level. This means that it’s suitable for learners with existing knowledge and/or experience in palliative and end of life care who wish to develop their knowledge and skills further.

      How do I navigate the toolkit?

      Each topic contains a range of resources – including online modules, articles, videos and tools – to enhance your knowledge and skills. You can choose the topics and resources relevant to your role, interests and professional development and complete them in any order.

      How do I access the toolkit?

      The toolkit is hosted within the Palliative and End of Life Care Community in the Macmillan Learning Hub. If you are not already registered for the Learning Hub please click here to sign up for this free resource.

      If you would like more information you can watch a short video that explains more about our learning hub and toolkit.

      Macmillan Cancer Support – Supporting Cancer Care Programme

      Click here for more information on the Supporting Cancer Care programme commencing January 2026.

      Peer Support for Care Home Staff – Looking After Yourself and Others

      Click here to view more details on our upcoming online training sessions focussing on peer support for care home staff.

      Prevent the Pressure – Training for Pressure Ulcer Prevention and Airflow Mattress Use

      This webinar covers correct use of airflow mattressses and key signs to watch for when caring for residents.

      Topics covered will include:

      • Understand how pressure ulcers occur
      • Work as a team to prevent and manage pressure damage
      • Strategies to prevent pressure damage
      • Airflow Mattress guide and troubleshooting

      Please click on the link below to register for this webinar.

      Prevention and Management of Pressure Ulcers – Online Module

      An online module to provide residential care home staff with the knowledge and skills to understand pressure ulcers – how they form, how they are treated and crucially, how they can be prevented.

      Click here to access

      Project milkshake and Food Fortification webinar

      This webinar is open to all care home staff who would like an update on food first and project milkshake as part of the MUST Step 5. It will help refresh knowledge on key foods and fluids that can be used as first line management for residents with an identified nutrtional risk.

      Quality Improvement (QI) Scottish Improvement Foundation Skills Programme (SIFS)

      Do you want to make lasting changes within your care home? Let us help you make those changes by giving you the tools and knowledge to carry out Quality Improvement (QI) projects. The Scottish Improvement Foundation Skills Programme (SIFS), developed in partnership with the Scottish Social Services Council (SSSC) covers the following topics:

      • An introduction to the Model for Improvement

      • How to understand and identify where changes can be made

      • How to test and understand what difference your changes can make

      The programme lasts 14 weeks and you will be asked to carry out a small project within your care home. You will take part in 3 in person learning days during the programme.

      You will be assigned a Quality Improvement Advisor from the CHC team for support during the programme. If you are interested, please watch this space for information on how to join the 2025 cohorts.

      To register please select from the cohorts below.

      If you have any questions, or wish to be kept informed when we launch the call for the next cohort, contact us ggc.chccontact@ggc.scot.nhs.uk

      RESTORE2 Leadership Training

      RESTORE2 is a physical deterioration and escalation tool recommended in My Health, My Care, My Home Healthcare Framework for adults living in care homes by the Scottish Government.

      The RESTORE2 leadership training will equip Care Home leaders with the necessary skills to effectively train colleagues and implement the tool with their care homes, contributing to a culture of proactive patient safety and improved care delivery. 

      Participants will gain a thorough understanding of the RESTORE2 tool, including its purpose, components (soft signs, vital signs, NEWS2, SBARD), and how to apply it in practice. 

      Click here to access RESTORE2 resources including videos, charts and the rollout handbook.

      If you are a Care Home manager, Deputy or Clinical Lead and you are interested in empowering your staff to use RESTORE2 in your care home, please join us at one of our training events listed below to find out more.

      RESTORE2 Training

      RESTORE2 is a physical deterioration and escalation tool recommended in My Health, My Care, My Home Healthcare Framework for adults living in care homes by the Scottish Government.

      The Care Home Collaborative can support the implementation of this tool in care homes across GGC.

      Click here to access RESTORE2 resources including videos, charts and the rollout handbook.

      If you are interested in using RESTORE2 in your care home, please join us at one of our training events listed below to find out more about RESTORE2 and how to implement it in your home.

      RESTORE2 Mini Training for carers

      RESTORE2 Mini can help your team to identify that a resident is deteriorating and to get help earlier, supporting the resident to remain at home.

      RESTORE2 Mini is a shortened version of the full RESTORE2 tool and is ideal for introducing to residential homes (that are currently unable to take physical observations) to the concepts of soft signs and SBARD structured communication.

      Learning Outcomes:

      1. Learning about RESTORE2 Mini
      2. Recognising ‘soft signs’
      3. Knowing the person you care for
      4. Structured communication and escalation

      Click here to access RESTORE2Mini videos.

      If you are interested in using RESTORE2Mini in your home, please join us at one of our training events listed below .

      SSKINS Study Day (Prevention and Management of Pressure Ulcers)

      Care Home Collaborative

      The Care Home Collaborative are providing full day training sessions focusing on the SSKINS Bundle on the prevention and management of pressure ulcers. With the input of a multi-agency team the session will consist of an in depth look at each element of SSKINS.

      This training is aimed at nursing staff, carers, activity co-ordinators and managers working in care homes.

      After the training the participants will receive a certificate of attendance that will count for 6 hours CPD.

      At the end of the session participants should be able to:

      1. Explain what SSKINS is
      2. Identify residents that would be at risk of pressure ulcers
      3. Carry out a thorough skin inspection
      4. Recognise and grade the different grades of pressure ulcer
      5. Understand the importance of pressure relieving equipment and how to care for it
      6. Understand what we can do to keep our residents moving to prevent pressure ulcers developing or deteriorating
      7. Ensure moisture and continence is managed appropriately to avoid/reduce risk of pressure ulcers
      8. Recognise the importance of nutrition and hydration in pressure ulcer prevention

      Please book online using the buttons below. Availability of places is dictated by the size of each venue.

      Strength and Balance

      Join us for a 4.5hr workshop that explains why walking, plus strength and balance provide the key to active older age. You will spend time learning how to encourage mobility and activity and build strength and balance into daily care. This course is delivered by qualified trainers with extensive experience in health and social care. Click here for more details.

      Stress and Distress

      A two-hour interactive learning opportunity for all care home staff to better understand how to help residents experiencing distress in dementia.

      Supporting people affected by cancer

      Macmillan

      Macmillan’s Social care community

      The Social care community on Macmillan’s Learning Hub offers free training and education for staff working in adult social care. Develop your knowledge and skills in supporting people affected by cancer by learning about topics including:

      • cancer awareness,
      • communication skills,
      • person-centred care,
      • cancer and other conditions
      • palliative and end of life care.

      There is a wide range of resources in the community for you to explore, including interactive e-learning, virtual classrooms, articles and videos.

      Who is it for?

      This community is for staff working in adult social care who want to improve their understanding of cancer and skills in supporting people affected by cancer.

      What level is it?

      The community contains training and education at both Essential and Enhanced level.

      How do I navigate the Community?

      The training and education is organised into 5 topic areas. Each topic contains a range of resources (including e-learning modules, articles and videos) to enhance your knowledge and skills. You can choose the topics and resources relevant to your role, interests and professional development and complete them in any order.

      How do I access the Community?

      If you are not already registered on Macmillan’s Learning Hub, please click here to sign up for free

      Once logged in, you can access the Social care community here

      Turas Learn

      Turas Learn is a website for Health and Social Care staff that hosts a wide range of learning materials including eLearning modules and courses.

      There are a wide range of educational resources which provide guidance and support to enhance your ongoing professional development.

      You must be logged into your Turas Account to view and access eLearning modules Sign In

      If you do not have a Turas account you can create one

      Watch the short video to find out how to:

      • Register for Turas Learn
      • Sign in to find learning resources
      • Find your Learning Record
      Wound Care Study Day

      The Wound Care Study Day has been developed in response to care home colleagues’ requests for wound care information and updates. We worked in partnership with colleagues from each HSCP to develop a comprehensive wound care study day.

      The training is suitable for registered nurses and care staff who have an existing competency in wound management within their role in the care home. It also counts towards Continuous Professional Develop (CPD).

      The study day offers a full day combining presentations with hands on interactive sessions on the topics listed:

      • Composition of the skin and its functions
      • Introduction to wound assessment and definition of a wound
      • Wound assessments – Practical session
      • Wound management
      • Healing and antimicrobial stewardship
      • Treatment of wounds and case studies

      Learning outcomes:

      • Describe composition of the skin and its functions
      • Define and assess a wound
      • Carry out wound assessment
      • Describe stages of wound healing and principles of antimicrobial stewardship

      The training does not deem someone competent but provides an update and refresher on wound care and current formulary products.

      Please book your place by clicking the link below.

      Would you like to share your free learning opportunities with Care Homes?

      You can share your free learning opportunities and resources on this website. How to information is available in our About our website section.

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      Thanks for your feedback!

      What is Waiting Well?

      Waiting Well is the term used to support people who are on a waiting list to see a healthcare specialist or get health and/or social care services. This is important as taking positive steps for health and wellbeing can help to:

      • Ease some symptoms
      • Manage or improve health
      • Stop new problems from starting
      • Improve health before your care – this may help you to get better faster

      NHS Inform has information on a range of supports to help people “Wait Well”. This includes advice and support on activity and exercise, diet and nutrition, mental wellbeing, alcohol and smoking. It is also important to look at other practical needs that can impact on health e.g. money advice, home energy costs, cost of food, support in a caring role and social connectedness.

      What is Prehabilitation?

      Evidence shows that improving your physical and mental wellbeing can help you cope with what lies ahead. We call this prehabilitation, or prehab for short

      As well as helping you to cope, Prehabilitation can help you to recover more quickly from surgery, and reduce the chance of developing other problems during and after treatment.

      This includes advice and support on activity and exercise, diet and nutrition, mental wellbeing, alcohol and smoking. It is also important to look at other needs individuals may have e.g. money advice, home energy costs, cost of food, support in a caring role and social connectedness.

      More information to support your health and wellbeing while waiting for an appointment/treatment can be found via NHS Inform – Waiting Well.

      Prehabilitation

      Prehabilitation is defined as pre-treatment rehabilitation and aims to help individuals get as fit and ready for their treatment as possible including:

      • supported self-management
      • improved physical function through smoking cessation, exercise, nutritional support and weight management,
      • optimised social connectedness and psychological wellbeing to improve recovery and
      • removal of socio-economic concerns through improved access to entitlements, money advice and removal of barriers to adoption of health behaviours.

      Information for the public and professionals: Prehabilitation for Scotland – This website provides a range of information for both the public and professionals. Although this website talks mainly about cancer, much of this information is relevant to other conditions.

      Pre-Operative Assessment

      Pre-Operative Assessment – Information and resources on getting ready for surgery, FAQ’s information videos and information on different sites.

      Realistic Medicine

      Realistic Medicine is about supporting people using healthcare services, and their families, to feel empowered to discuss their treatment. Realistic Medicine also promotes shared decision making and a personalised approach to care which are also values central to Prehab.

      Holistic Needs Assessment

      Holistic needs assessment (HNA) and care planning was first introduced by the National Cancer Survivorship Programme to help identify the concerns and needs of people living with cancer. The holistic needs assessment and care planning tool provides a useful framework for the basis of a person-centred discussion based on what matters to the person at that time.  Used with appropriate training, information and knowledge of available supports to meet needs, the tool facilitates the following:

      • Identification of need / impact of wider determinants;
      • Self management, self-care;
      • Person-led care or goal-setting, health and wellbeing improvement;
      • Social-prescribing, mitigating impact of poverty and life circumstances;
      • Applied health improvement, developing the wider health improvement workforce, embedding health improvement in clinical care.

      In recognition that many of the issues faced by people living with cancer are similar to those for people living with other life changing and/or deteriorating conditions, the Acute Health Improvement Team identified areas where this approach could be tested:

      • Parent/Carers within Royal Hospital for Children
      • People undergoing lower limb amputation at QEUH
      • People attending Physical Disability Rehabilitation Unit at QEUH campus
      • People attending for renal dialysis at IRH. 

      The concerns in the cancer focused tool required review with clinical colleagues to tailor concerns to meet the needs of each of the different groups.  A monitoring and evaluation framework for the work was developed to ensure outcomes were captured. 

      National Cancer Survivorship Initiative. Living with and beyond cancer: taking action to improve outcomes,

      Department of Health,  2013   

      In April 2017 tests of change were developed in adult acute services to determine how the HNA and care planning model works in adult hospital settings beyond cancer services.  As a result, three locations were chosen, reflecting patients who were experienced permanent changes to their lives as a result of health conditions or traumatic events:

      • Renal Dialysis Unit, Inverclyde Royal Hospital,
      • Physically Disabled Rehabilitation Unit (PDRU), Queen Elizabeth University Hospital, Glasgow
      • Ward 11A (lower limb amputees), Queen Elizabeth University Hospital, Glasgow

      Each location chosen was allocated a member of the health improvement team to liaise with them to facilitate the process in their location. This was in recognition of the fact that the implementation process was likely to be different in each location, reflecting the differing patient groups, nature of clinical interactions, and experience of conducting health behaviour change discussions in each clinical area.

      The delivery model for implementing the Supporting People in Hospital approach varied amongst the three locations as follows:

      • Nurse led – Renal Dialysis Unit
      • Key worker led (both AHP’s and Nursing staff) – PDRU
      • Health Improvement Led from Support & Information Service – Ward 11A (and Ward 11D). 

      The HNA has been rolled out to further to Renal services at the QEUH with other areas planned. Over time, the completion of the tools has been incorporated into routine practice within these areas.

      Below is a video clip of Katharine Montgomery, Staff Nurse, Renal Unit IRH talking about how the HNA has been implemented in their area.

      Renal Needs Assessment
      https://youtube.com/watch?v=Ex8E1i87t2Y%3Ffeature%3Doembed

       An initial evaluation on the HNA was completed in July 2017 and a learning event took place October 2017 where findings were disseminated. The evaluation found that:

      The patients welcomed this approach:

      • “It’s about helping me if I have anything that is worrying me”  
      • “It gives me the chance to tell someone if I need help with things at home”.
      • “It gave me the chance to talk to my family about how I felt and for them to tell me how they felt too”.

      The staff welcomed this approach:

      • “Our patients go out of here different to when they come in.  They usually come in mobile and leave in a wheelchair.  It’s a huge psychological as well as physical change and it affects every part of their lives.  Nothing is the same for them anymore and this is a great opportunity for them to talk to someone about more than just their medical condition”
      • “Coming in here is a massive part of their weekly lives and they are exhausted.  We talk to them about how they feel physically but they have many other issues – particularly money, so this is a really good way of helping them deal with things which are affecting them and their families”
      Current projects

      Macmillan Prehabilitation project

      The West of Scotland Cancer Network (WoSCAN) was awarded funding from Macmillan Cancer Support to recruit Prehab Advocate posts in 4 heath boards to deliver a 14 month prehabilitation project. The health boards are NHS Greater Glasgow & Clyde (NHSGC), NHS Ayrshire & Arran, NHS Lanarkshire and NHS Forth Valley.

      In NHSGGC, 2 Prehab Advocates (Health Improvement Seniors) have been recruited and started in June 2024. The Prehab Advocates have started mapping current Prehabilitation provision in cancer services across NHSGGC. They will also coordinate and deliver improvement projects to support wider implementation of Prehabilitation approaches including:

      • Clinical pathways: Working across local health systems to use existing screening tools for prehab referrals, and making links with services already in place delivering prehab.
      • Education and engagement: To support clinical teams to understand the benefits of prehab and raise awareness of existing prehab services, supported by the WoSCAN regional prehab education programme
      • Sharing good practice: Utilising and learning from the models of prehab practice in place within other constituent health boards, with an ambition to copy and embed similar projects in each Board, and increase available prehab offers for patients.

      To find out more about this work please contact: Jane Grant, Health Improvement Lead, email: Jane.Grant6@nhs.scot

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      Documents

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      Stories of how our staff are finding new, creative ways to work and move forward together. What could you change? Read now for ideas.

      Stories

      ‘Hospital at Home created valuable bed day capacity at NHS Greater Glasgow and Clyde’

      ‘At home COPD care gives me peace of mind when I need it most’

      ‘Four in five virtual A&E patients opt for video ahead of telephone consultations’

      ‘Jonstone Library providing community virtual local access to virtual medical consultations’

      ‘Digital ‘one-stop-shop- to transform support for people with neurological conditions’

      ‘Landmark 3D holoportation consultations to bring specialist treatment to remote parts of Scotland’

      ‘Landmark partnership aims to improve Scotland’s health’

      ‘More bed free, specialist patient care and faster treatment: OPAT Service moved to seven days’

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      Moving Forward Together – Implementation Strategy workshops with our staff.

      Based on the MFT principals established pre-COVID and taking into account any lessons learned during the pandemic, a number of engagement workshops have taken place across NHSGGC services to progress our Moving Forward Together (MFT) Strategy.

      The workshops enable us to liaise with our clinical staff to consider the clinical model and the physical infrastructure required to achieve the objectives as set out in the MFT strategy.

      In the coming months, we will review the feedback from these workshops and provide updates on this webpage when appropriate.

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      What is Moving Forward Together

      The Background

      The way that healthcare and social care services in Greater Glasgow and Clyde are provided is changing.

      Prior to the pandemic we began working together with patients, the public, staff  and other stakeholders to develop plans for a better, modernised, healthcare and social care system in line with the Scottish Government’s vision and to allow us to keep pace with national and regional developments.

      This new system of care will be organised in the most effective way to provide safe, effective, person-centred and sustainable care to meet the current and future needs of our population. New ways of working will be developed which provide safe, effective and patient centred care, make best use of available resources and the opportunities created by innovation and technology.

      The ‘Moving Forward Together’ strategy provides a clear plan for change to make this a reality. Delivery of the Programme will see improvements in care and outcomes for everyone.

      You can use these pages to keep up to date with the Moving Forward Together Programme across NHSGGC.

      Moving Forward Together – a Visual Representation

      Graphic representation of integrated services, showing the links between Acute and Community services.

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      This section has information on help available to improve your digital skills and confidence

      Supporting staff to be digitally literate is a high priority for NHSGGC. The new NHSGGC digital strategy Digital on Demand (2023-2028) acknowledges that staff need to be digitally literate and have the skills and confidence to be able to use technology to its fullest extent.

      The Digital Skills and Literacy Programme Hub is your one-stop resource for training, support, and guidance on healthcare applications from eHealth. It offers learning from basic computing skills to getting the best out of clinical applications ensuring all users can make the most of digital tools, with help available whenever needed to improve digital capabilities.

      You can find out more about digital accessibility tools on the NHSGGC e-health intranet site:

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