Getting Here
Hospital visiting
To maintain the safety of patients, visitors and staff, visiting still needs to be carefully managed. In most cases, visiting can be arranged by contacting the ward directly and arranging a suitable time to visit, however, in some hospitals/wards further restrictions are in place. Current information and guidance can be found on the Patients, Hospital Appointments and Visiting page.
Further Information
Wards and Visiting
Hospital visiting
To maintain the safety of patients, visitors and staff, visiting still needs to be carefully managed. In most cases, visiting can be arranged by contacting the ward directly and arranging a suitable time to visit, however, in some hospitals/wards further restrictions are in place. Current information and guidance can be found on the Patients, Hospital Appointments and Visiting page.
Ward 1/Acute Receiving Unit – Respiratory
Call: 0141 452 2346
Acute Receiving Unit/Ward 2 – General Medicine
Call: 0141 452 2348
Acute Receiving Unit/Ward 3 – Gastroenterelogy
Call: 0141 452 2303
Acute Receiving Unit/Ward 4 – Medicine for the Elderly
Call: 0141 452 2351
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Acute Receiving Unit/Ward 5 – Surgical
Call: 0141 452 2316
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Cash Withdrawl (ATM)
Location: Level 0
Critical Care and Coronary Care Unit/Ward
Call the main Hospital switchboard: 0141 201 1100
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Immediate Assessment Unit/Ward
Call: 0141 452 2338
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Intensive Care Unit/Ward
Call the main Hospital switchboard: 0141 201 1100
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Medical High Dependency Unit/Ward
Call the main Hospital switchboard: 0141 201 1100
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Surgical High Dependency Unit/Ward
Call the main Hospital switchboard: 0141 201 1100
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 4A – Renal Acuity
Call: 0141 452 2410
Location: Level 4 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 4B – Bone Marrow Transplant
Call: 0141 452 2430
Location: Level 4 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 4C – Haematology / Renal Assessment & Day Area
Call: 0141 452 2408 for Haematology
Call: 0141 452 2401 for Renal Assessment
Location: Level 4 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 4D – Renal Medicine
Call: 0141 452 2421
Location: Level 4 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 5A – Diabetes
Call: 0141 452 2450
Location: Level 5 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 5B – Diabetes
Call: 0141 452 2480
Location: Level 5 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 5C – Communicable Diseases
Call: 0141 452 2470
Location: Level 5 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 5D – General Medical
Call: 0141 452 2460
Location: Level 5 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 6A – Rheumatology
Call: 0141 452 2500
Location: Level 6 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 6B – Rheumatology
Call: 0141 452 2530
Location: Level 6 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 6C – Cardiology
Call: 0141 452 2520
Location: Level 6 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 6D – Cardiology
Call: 0141 452 2510
Location: Level 6 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 7A – Respiratory
Call: 0141 452 2550
Location: Level 7 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 7B – Respiratory
Call: 0141 452 2580
Location: Level 7 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 7C – Respiratory
Call: 0141 452 2570
Location: Level 7 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 7D – Respiratory
Call: 0141 452 2560
Location: Level 7 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 8A – Medicine for the Elderly / General Medical
Call: 0141 452 2600
Location: Level 8 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 8B – Gastroenterolgy
Call: 0141 452 2630
Location: Level 8 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 8C – Gastroenterolgy
Call: 0141 452 2620
Location: Level 8 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 8D – Gastroenterolgy
Call: 0141 452 2610
Location: Level 8 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 9A – General Surgical
Call: 0141 452 2650
Location: Level 9 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 9B – General Surgical
Call: 0141 452 2680
Location: Level 9 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 9C – General Surgical
Call: 0141 452 2670
Location: Level 9 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 9D – General Surgical
Call: 0141 452 2660
Location: Level 9 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 10A – Orthopaedics
Call: 0141 452 2700
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 10B – Orthopaedics
Call: 0141 452 2730
Location: Level 10 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 10C – Orthopaedics
Call: 0141 452 2720
Location: Level 10 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 10D – Orthopaedics
Call: 0141 452 2710
Location: Level 10 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 11A – Vascular
Call: 0141 452 2750
Location: Level 11 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 11B – ENT (Ear, Nose,Throat)
Call: 0141 452 2780
Location: Level 11 – Arran Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 11C – Urology
Call: 0141 452 2770
Location: Level 11 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 11D – Vascular / General Medicine
Call: 0141 452 2760
Location: Level 11 – Bute Lift & Stair
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 2A – DME and Frailty
Call: 0141 452 3750
Location: Take Arran (Lift & Stair) to Level 2, Exit Arran (Lift & Stair) at Level 2, Turn right, Ward 2A is straight ahead on your left.
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Ward 68 – Hyper Acute Stroke
Call: 0141 452 3230
Visiting Times
Hospital visiting restrictions are currently in place. Further information is available on the Hospital Visiting page.
Wards – Institute of Neurosciences
Call: 0141 201 1100
Wards – Langlands Unit
Call: 0141 201 1100
Wards – Maternity Unit
Call: 0141 201 1100
West of Scotland Major Trauma Ward
Call: 0141 452 3902
Location: First Floor, Bute
Services and Outpatients
Accident and Emergency Department (A&E)
Call: 0141 211 3054
Location: Level 0. Entrance from Langlands Drive (opposite Car Park 3)
Opening hours: Open 24 hours, all year round.
Acute Receiving Outpatients Clinic
Call: 0141 452 2310
Location: Level 0. Follow the signs to Atrium, pass Bute (lift & stair), turn right into the corridor then turn left. The Acute Receiving Outpatients Clinic is on your right.
Aroma Café Level 1
Location: Follow Signs for Atrium, Take Arran (Lift & Stair to Level 1, Exit Arran (Stair & Lift) at Level 1, Turn Right, Café is straight ahead on your right.
Audiology
Baby Feeding and Nappy Change
Call main Hospital switchboard: 0141 201 1100
Location: Level 0
Bereavement Service
Biochemistry
Call: 0141 354 9060
Location: Level 1 of the Laboratory Medicine and Facilities Management Building
Opening Hours:
- The main service hours are 9am to 5pm Monday to Friday, 9am to 12.30pm Saturday, Sunday.
- Public holidays (9am to 5pm Mon-Fri only for satellite
- Blood Sciences Lab at New Victoria ACH).
- Outwith these hours a reduced analytical service is provided.
Bone Marrow Transplant
Call: 0141 452 2430
Location: Take the Bute lift to Ward 4B
Manager Name (Nurses in Charge: Lisa Halliday & Bernadette Slowey
Cardiac Rehabilitation
Call main Hospital switchboard: 0141 201 1100
Location: Level 0
Cash Withdrawal (ATM)
Call main Hospital switchboard: 0141 201 1100
Location: Level 0
Day Surgery Unit
Dermatology
Call main Hospital switchboard: 0141 201 1100
Discharge Lounge
Call main Hospital switchboard: 0141 201 1100
Location: Follow the signs to Atrium, Pass Bute (Lift & Stair), Turn right into a corridor, Turn Left, Discharge Lounge is on your left.
Endoscopy
Call main Hospital switchboard: 0141 201 1100
Location: Follow the signs to Atrium, Take Arran (Lift & Stair) to Level 2, Exit Arran (Lift & Stair) to Level 2, Turn Left, Endoscopy is straight ahead on your Right
Haematology and Blood Transfusion
Call:
- General Telephone: 0141 354 9100
- Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 201 1100
Location: Laboratory Medicines Building (Queen Elizabeth University Hospital)
Service Hours:
- Routine Service: 09:00 – 17:00 Monday to Friday
- Weekend Service: 09:00 – 13:00 Saturday and Sunday
- Out of Hours Service: 17:00 to 09:00 Monday to Friday, 13:00 to 09:00 Saturday and Sunday
Haemato-Oncology
Call: 0141 452 2408
Location: Based in Ward 4C and also sits in Ward B7 of the Beatson West of Scotland Cancer Centre based in the Gartnavel Campus
Imaging (X-Ray, CT, MRI, Ultrasound)
Call main Hospital switchboard: 0141 201 1100
Patient information on imaging tests and procedures across NHSGGC is available here.
Location:
Immunology and Neuroimmunology
Department of Immunology
Call: 0141 347 8872
Location: 1st Floor, Laboratory Medicine & Facilities Management Building
Normal Laboratory Working Hours: Monday to Friday, 8.30am – 4.50pm
Glasgow Neuroimmunology Laboratory
Call: 0141 354 9010 or 0141 354 9023
Email: neuroimmunology.labs@ggc.scot.nhs.uk or GG-UHB.Neuroimmunology@nhs.net
Normal Laboratory Working Hours: Monday to Friday, 8.30am – 5.00pm (Please Note: There is NO out of hours service available)
Laboratory Genetics
Call: 0141 354 9300
Email: geneticlabs@ggc.scot.nhs.uk
Location: Located on Level 2B and the Clinical Genetics Service is located on Level 2A of the Laboratory Medicine and Facilities Management Building.
Living Kidney Donation
Call: 0141 451 6199 or 0141 451 6200
Email: GG-UHB.RenalLiveDonorTeam@nhs.net
Website: https://www.organdonationscotland.org/living-donation
Medical Day Unit
Call main Hospital switchboard: 0141 201 1100
Location: Follow the signs to Atrium, Take Bute (Lift & Stair) to Level 1, Exit Bute (Lift & Stair) at Level 1, Medical Day Unit (Waiting Area E) is straight ahead on your left.
Microbiology and Virology
Call: 0141 354 9132
Location: South Sector Laboratory – The department is located on the 4th Floor of the Laboratory Medicine and Facilities Management Building.
Nuclear Medicine
Call main Hospital switchboard: 0141 201 1100
Location: Follow the signs to Atrium, Take Arran (Lift & Stair) to Level 1, Exit Arran (Lift & Stair) at Level 1, Turn Left, Nuclear Medicine is straight ahead
Occupational Therapy
Call main Hospital switchboard: 0141 201 1100
Location: Level 0 – Therapies (Waiting Area A) is in front of you to the left of the main entrance.
Orthotics
Call: 0141 347 8909
Outpatient Department
Call main Hospital switchboard: 0141 201 1100
Outpatient check-in
If you are attending as an outpatient you can check in using the letter we sent you when you arrive – just like at the airport. Scan in your hospital letter at one of the scanning check-in points, confirm your details and you’ll be shown where to go next. It’s a really easy system to use but, if you prefer, one of our friendly volunteers will be happy to help. When you arrive at your outpatient waiting room, keep an eye on the screen – it will call you to your clinic room.
Pathology and Mortuary
Pathology Department
Call: 0141 354 9500
Location: Laboratory Medicine & Facilities Management Building – Located mainly on level 3 with some facilities also on level 2.
Mortuary
Call: 0141 354 9357
Location: Laboratory Medicine & Facilities Management Building – Located mainly on level 0 with some facilities also on level 1.
Patient Liaison
Call main Hospital switchboard: 0141 201 1100
Pharmacy
Call main Hospital switchboard: 0141 201 1100
Location: Level 0
Phototherapy
Call main Hospital switchboard: 0141 201 1100
Location: Follow the signs to Atrium, Take Arran (Lift & Stair icons) to Level 2, Exit Arran (Lift & Stair icon) at Level 2, Turn Right, Phototherapy is on your Left
Physiotherapy
Call main Hospital switchboard: 0141 201 1100
Location: Level 0 – Therapies (Waiting Area A) is in front of you to the left of the main entrance.
Rehabilitation
Call main Hospital switchboard: 0141 201 1100
Restaurant
Call main Hospital switchboard: 0141 201 1100
Location: Level 1 – Follow the signs to Atrium, Take Arran (Lift & Stair) to Level 1, Exit Arran (Lift & Stair) at Level 1, Turn Right, Restaurant is straight ahead on your Left
Same Day Admission unit
Call main Hospital switchboard: 0141 201 1100
Location: Follow the signs to Atrium, Take Arran (Lift & Stair) to Level 2, Exit Arran (Lift & Stair) to Level 2, Turn Left and Left again, Same Day Admission Unit is straight ahead on your right
Scottish Newborn Screening Laboratory
Call: 0141 354 9277
Location: Level 2 – Laboratory Medicine of the Queen Elizabeth University Hospital.
Self Check In Kiosks
Call main Hospital switchboard: 0141 201 1100
Location: Atrium, Level 0
Shops/Retail
Call main Hospital switchboard: 0141 201 1100
Location: Atrium, Level 0
Spiritual Care – Sanctuary
Call: 0141 452 3221
Location: Follow the signs to Atrium, Take Bute (Lift & Stair) to Level 1, Exit Bute (Lift & Stair) at Level 1, Sanctuary Entrance is next to Bute (Lift & Stair)
Stoma Care
Call: 0141 451 6000 or 0141 451 5999
Support and Information Service
Travel Office
Call main Hospital switchboard: 0141 201 1100
Location: Level 0
WestMARC
Call main Hospital switchboard: 0141 201 1100