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Share Your Feedback

Your feedback helps us build on what works well and improve what could be better.

We encourage sharing feedback with staff delivering care, but offer various other ways for you to tell your story. It’s important to us that you can share your feedback about NHSGGC at a time and place you feel comfortable.

Care Opinion

You can provide anonymous feedback, about any of our services, using the Care Opinion form or calling 0800 122 3135.

Your feedback will be shared with our services and you will receive a response on Care Opinion.

NHSGGC’s Online Feedback Form

You can share your feedback about NHSGGC through our online feedback form. You won’t receive a response to your feedback; however, your comments will help drive change and improvement.

Other Ways to Share Feedback

Other methods for patients, relatives, carers and their loved ones to tell their story:

Email Us

If you have questions about sharing feedback, email PatientExperience@ggc.scot.nhs.uk.

This email won’t be able to help with clinical issues or appointments directly, and you should always reach out to your Doctor, Nurse or other Health Professional in the first instance.

Patient Advice and Support Service

The Patient Advice and Support Service (PASS) offers free advice and support to all NHS Scotland patients. You can get in touch with PASS through their online contact form or by calling 0800 917 2127.

PASS will help you:

  • Share your feedback or comments
  • Access your medical and clinical records
  • Understand your rights as a patient
  • Make complaints about healthcare experiences.

Recent Patient Feedback