Right Care, Right Place
NHS Greater Glasgow and Clyde is here for you all year round, but it’s important that you get the right care, in the right place, at the right time. If you are unsure who to turn to please view the following information about the relevant services available to you, which range from self-care through to when to visit a hospital Emergency Department.
NHSGGC has moved to the Right Care, Right Place model for all emergency care, which means your experience of emergency care maybe slightly different than before the pandemic. The new model is here to ensure patients access the most appropriate care quickly and safely and will help protect our Emergency Departments (ED) so they can look after those patients with life-threatening conditions.
If your condition is life threatening, you should always call 999 or go straight to ED. If it’s an emergency, and you need access to urgent care, but it’s not life threatening, you should always first phone NHS 24 on 111, or, speak to your local GP before attending ED.
The information below will help you decide where best to visit or contact.
Choose the right option for your condition
Self care and NHS Inform
When to contact an Optometrist (Eyes)
When to visit the Emergency Department (A&E)
Glasgow and Partners Emergency Social Work Services
When to visit your Pharmacist
When to visit your dentist
When to call 999
When to contact your GP
Who to contact for issues with Mental Health
Who to contact about sexual health
When to call NHS 24
When to visit the Minor Injuries Unit (MIU)
