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Right Care, Right Place

We use the Right Care, Right Place model for all types of care. This ensures patients get access to the most appropriate care quickly and safely. It also helps protect our Accident and Emergency Departments (A&E) so they can look after patients with life-threatening conditions.

Choose the right option for your condition

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Self care and
NHS Inform
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When to visit your Pharmacist
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When to contact
your GP
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When to call NHS 24
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When to contact an Optometrist (Eyes)
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When to visit your dentist
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Contact for issues with Mental Health
When to visit the Minor Injuries Unit
When to visit the Minor Injuries Unit
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When to use the
Virtual A&E
Illustrated icon of a person lying on a hospital stretcher
When to visit A&E
Illustrated icon of an ambulance with a blue flashing light
When to call 999
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Where to get help for addictions
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Emergency Social
Work Service
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COVID-19 What To
Do If symptomatic
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Who to contact about sexual health
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Information for Students
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NHS Heroes