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Manager Self Service

The electronic Employee Support Systm (eESS) will be much more than a change of ‘HR’ systems – it will mean a fundamental change to working practices for everyone, with the introduction of the Manager Self Service function.

All Line Managers (Band 6 or above) will have access to eESS Manager Self Service and will be responsible for approving/declining any requests submitted by employees.  Line Managers will also be able to process payroll transactions for staff for changes in employment. 

The eESS Manager Self Service section below shows some examples of what Managers can do (role dependent):

Managers – Please email your Payroll Officer for any changes being put through that have an impact on salary ( i.e. increasing/decreasing hours/band/terminations/annex 21 etc.) to save any under/over-payments being made.

Fixed Term Contract extensions – If an employee’s fixed term contract is to be extended, please contact the eESS Support Team via the HR Connect Portal for this to be updated on the employee’s record, confirming the new date the contract is to be extended to (together with the employee Name and eESS ID)

Change of Contract Details – If an employee’s contracted hours or contract type is changing, ie. fixed term to permanent, please contact the eESS Support Team via the HR Connect Portal for this to be updated on the employee’s record, confirming the date the contract is changing (together with the employee Name and eESS ID)

Manager Self Service
  • You can Approve, Reject, Return for Correction or Re-assign the request
  • This transaction will be available to the employee to view once recorded
  • Used in conjunction with “Change of Position” and “Change of Location”
  • The transaction can be viewed by employee once recorded
  • Only complete if there is no other Change i.e. Band, position etc
  • Change of Position should be used if other changes required
  • Change Position

For staff transfers due to promotion or move to another department

  • As per the NHS GGC Policy – the Releasing Manager is responsible for completing the staff transfer transaction on eESS
  • Maternity Leave
  • Security Pass. Parking Permit, IT hardware, phones, keys, uniforms etc
  • Complete after each episode of absence

Terminating an Employee 

It is important that you complete the appropriate eESS transaction as soon as you become aware that a staff member is leaving (for example, when you are given notice of their plan to leave). This ensures the staff member is terminated on the correct date and that there are no salary overpayments.

If employee has only one position please refer to SOP – Termination (where only one post)

Where the employee has more than 1 position within the Organisation, please refer to SOP – Termination (multiple assignments).

For ease, please select Assignment Termination Step by Step Guide for detailed process.

Step-by-Step Guides

A number of step-by-step guides have been drafted to guide managers through some of the main transactions that require to be completed by eESS:

Proxy Users

In line with local arrangements there may be requirements to setup Proxy Users across NHS Greater Glasgow and Clyde (NHSGGC) for Manager Self Service.

 A proxy user is someone who will transact self-service functions on behalf of:

  • a line manager; or
  • peer employees
  • via self-service-based access.

Please refer to the Proxy User Briefing document which outlines the process and details the governance rules associated with Proxy Users. The document can be found on the HR Connect Portal. Completed forms should be returned via the portal.

Useful Information

 Full access to all Employee Self Service Standard Operating Procedures and is available via the eESS National Webiste