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Hospitals and services

The Haemato-Oncology Team provide expert care and specialist treatment to babies, children and young people with a range of serious conditions related to blood disorders and cancer. Patients are cared for in an inpatient, day care and outpatient setting.

Inpatient and day care services are currently being delivered in Wards 6A and 4B in the Queen Elizabeth University Hospital (QEUH). The team will relocate back to Wards 2A & 2B in the adjacent Royal Hospital for Children (RHC) when the ongoing refurbishment programme is complete.

Outpatient care continues to be delivered in the main outpatient department within the RHC and there has been no change to this.

As a team, they aim to provide not only excellent standards of clinical treatment for every patient and their family but also that vital level of care and support that is so valuable to patients and families as they work through the physical, emotional and psychological challenges of what may be one of the most difficult periods in their lives.

Our team is made up of many different groups of people including; Nurses, Doctors, Pharmacists, Psychologists, Dietitians, Physiotherapists and Play Specialists, all working towards the common goal of supporting patients and families.

Our Estates and Facilities colleagues provide excellent support in ensuring our wards are cleaned and maintained to a high standard. Our dedicated catering support work hard at ensuring a range of nutritional options for children of all ages and will respond to individual requests where possible, recognising that appetites may come and go whilst children are unwell and undergoing treatments.

About the wards

Ward 4B

Ward 4B is a 24 bedded inpatient ward in the Queen Elizabeth University Hospital. The ward is used by the national adult stem cell transplant service and has the appropriate ventilation and other infection control functions for such a specialist client group of patients.

The transfer of paediatric haematology oncology services from RHC to the QEUH included the national paediatric stem cell service. These patients could not have had their treatment in Ward 6A, so agreement was reached for 4 cubicles in Ward 4B to be used for duration of transfer for this type of patient.

This arrangement has allowed the paediatric stem cell transplant service to continue treating their patients under the terms of its commissioning agreement. Noting this was going to be paediatric activity ongoing in an adult clinical setting, special arrangements were put in place including the 4 cubicles being clustered together.

The nursing care for these patients is provided from the paediatric haematology oncology group based in Ward 6a. Nurses working in Ward 4B are managed day to day by the SCN / nurse in charge based in Ward 6A.

As a footnote, when Ward 6A had restrictions on new admissions and certain type of inpatient chemotherapy treatment, Ward 4B was used to reduce the number of patients who were transferred to other units.

To allow for this, the number of cubicles allocated to the paediatric haematology oncology service in this ward was extended. This was on a needs basis and under criteria that neither the adult or paediatric stem cell services were compromised.

Ward 6A has had no admission restrictions since 21st November 2019 and from then the use of Ward 4B has reverted back to 4 cubicles solely used by the national paediatric transplant stem cell service.

Ward 6A

In the RHC paediatric haematology oncology services are delivered from Wards 2A and 2B. Ward 2A is a 26 bed inpatient area while ward 2B is an 12 space day care facility.

While these wards are predominantly used by children and young people with cancer, there will also be patients treated with immunology or benign haematology conditions.

In September 2019 all services from these two Wards were temporarily transferred to the Queen Elizabeth University Hospital.

The remaining services were transferred to Ward 6A which has 26 cubicle spaces.

16 of these cubicle spaces are used for inpatient stays while 10 are used for ongoing day care treatment. There is flexibility for either to go up and down depending on workload.

Day care provision is mainly provided Monday to Friday although is available at the weekends for pre selected patients.

During the recent infection incident this ward was closed to new admissions and certain inpatient chemotherapy treatments. This was precautionary while Estates work and infection control testing was completed and rooms were closed. These restrictions were removed in November 2019.

The ward is staffed by nursing team from Wards 2A and 2B. It is supported by paediatric AHPs and other paediatric clinical teams including hospital at night. There are no adults treated in this ward.

The medical team arrangements are no different to what was provided in Wards 2A and 2B.

Recently a parent room and play area for patients has been introduced to the ward.

The ward staff continue to actively progress various interactive staff patient engagement initiatives in the Ward (and extended to parents located in Ward 4B) prior to services being relocated to Wards 2A and 2B in the summer of 2020.

Footnote

A few patients may be admitted to PICU or other areas in RHC. Normally this will be because they require specialist intensive or surgical care. Infectious patients (chicken pox for example) will also be managed in appropriate accommodation in RHC. These arrangements are no different to what was in place when services delivered from RHC.

About the team

The Haemato-Oncology team at the Royal Hospital for Children provide expert care and specialist treatment to some of the countries sickest babies, children and young people.

To deliver such high quality care takes truly special qualities including kindness, patience, professionalism, empathy, technical knowledge, expertise, dynamism and resilience.

This amazing team have those qualities in abundance and will always aim to bring some joy to their young patients each and every day.

The Haemato-Oncology team at the Royal Hospital for Children were recognised for their excellence at the recent NHSGGC Celebrating Success Staff Awards Event.

At the event the team received the prestigious Chairman’s Special Awards of Excellence.

News from the wards

Katie Knew She Wanted To Be A Nurse – While Having A Transplant Ward 6A

Nursing, they say is a vocation, but most people enter the profession not really knowing what to expect.

That can’t be said for 18-year-old Katie Watson from Maybole, who has just begun studying paediatric nursing at Glasgow Caledonian University.

Her career inspiration came from her own personal experience after she was diagnosed with Chronic Myeloid Leukaemia, aged just 14. In 2019, after two years of oral chemotherapy she underwent a bone marrow transplant. Katie received the majority of her care and her transplant at the Royal Hospital for Children in Glasgow.

Katie said: “I had wanted to be a nurse before my treatment, but going through that experience made my mind up. The whole team were amazing, quite inspiring.

“Once the nurses knew that’s what I wanted to be, they would talk me through and explain what they were doing. They would for example show me how to take my own blood pressure; they fed me with knowledge!

“I also think, being through what I have such as my transplant, will help to make me a good nurse. I know how the person in that bed feels, so when my time comes to nurse I will have that insight.”

Katie was treated in a number of wards on the Queen Elizabeth site, including the paediatric oncology ward 6A.

Senior charge nurse Emma Somerville remembers Katie well. She said: “The team and I are delighted to hear how well Katie is doing and has started university!

“She always has a very positive attitude and this had a positive effect on other young people in the ward. She took every day as it came and I think that really helped get her through her treatment.

“We are also so proud her experience inspired her to become a children’s nurse. It’s a real boost for us and we are delighted for her that this is coming true.

“This type of feedback from patients makes all the hard work worthwhile. Good luck Katie!”

Katie is living in Glasgow and making the most of student life.

She said: “I’m enjoying living in halls in Glasgow. I’ve always been quite independent and enjoy being out and about in Glasgow. The course is going great and I’m looking forward to starting placements soon.

“I’m really excited about learning more about being a paediatric nurse and being able to give something back. I want to make children feel better – just like they did for me.”

New music therapy for children and young adults at the QEUH
Calum, music therapist and Yasmine
Calum, music therapist and Yasmine

Children and young people facing cancer treatment at the Queen Elizabeth University Hospital now have access to new music therapy to improve their wellbeing.

Music therapy is offered on a one-to-one basis for any interested patient at the Queen Elizabeth University Hospital’s ward 6A.

The ward is currently being used to care for haemato-oncology patients while there is continued improvement work at the Royal Hospital Children.

The sessions are provided by Team Jak Foundation in partnership with the Glasgow Children’s Hospital Charity. It is available once a week and open to all interested patients on the ward.

Patients can sing songs, play instruments, listen to music or make up new songs or stories. No prior music knowledge or ability is required.

Calum Muir is a music therapist and hosts the sessions.

He said: “We’re here to create a relaxed space so there isn’t any pressure to perform or sing. Children here are facing unique challenges so each session is a wee bit different. Sometimes we’ll sing, write songs or if someone is feeling too tired, we’ll just talk and hangout. It’s all about creating time where they can have some fun, outside of medicine.”

Feedback from the first few sessions has been positive, with some repeat customers already.

Fiona Wijetunga’s daughter, Yasmine, took part in the music therapy sessions.

She said: “Music is such an important part of Yasmine’s life but she’s been missing out on this lately. It was just amazing to see her pick up a guitar with Calum. Before you knew it, they were both playing together and it brought a tear to my eye.

It’s an amazing service.”

Sarah-Jane McMillan, Senior Staff Nurse, Ward 6a QEUH, NHS Greater Glasgow and Clyde said: “We’re pleased to offer music therapy to our patients. Some of our teenage patients in the ward said they had missed music classes from school while in hospital. Many have now had guitar practice with Calum and we’ve had great feedback from patients, families and staff alike.”

A recent report from Children’s Health Scotland found the Royal Hospital for Children was above the national average for many education and play indicators.

This includes: designated facilities for young people, which was found in 82% of the wards compared to the national average of 56%, and a dedicated playroom on the ward which was found in 100% of the wards. It also found dedicated classroom facilities in 64%, well above the national average of 38%.

Kirsty – the new face on Wards 6A & 4B
Kirsty Mackenzie
Kirsty Mackenzie

Welcome to Kirsty Mackenzie, a new face on Ward 6A and 4B!

Kirsty Mackenzie has been a Health Play Assistant at RHC for the last six years. Kirsty has worked in a variety of wards and departments and brings a wealth of enthusiasm, knowledge and ability with her to Ward 6A and 4B inpatients.

Kirsty said: “I am really excited about my new role in 6A and 4B and developing my knowledge regarding how best to help children with conditions I have no previous experience of. I’m very much looking forward to meeting all of the babies, children and young people on the ward.

“I like being challenged by children and young people to invent something new, like a game or a craft. I’m also happy to challenge anyone to a game of UNO!

Kirsty has been welcomed by Alison Dun who has been part of the Schiehallion Day Care team for more than three years and thoroughly enjoys her day to day engagement with all of the children who regularly attend for treatment.

Alison Dun
Alison Dun

Alison works closely with the clinical multi-disciplinary team to ensure she can tailor play to be available to all children and young people at a time they need it.

Alison said: “The best bit about my job is getting to know all the children and families who come through the doors. I am always up for playing board games but crafting is my favourite, so please come and find me and we can learn lots of new skills together.”

Alison’s favourite activity is teaching children new board games, but admits to not being the most creative in terms of Arts and Crafts, so if any children or young people want to teach her new skills, she very much welcomes this.

New report recognises cleanliness and safety progress at QEUH

The Queen Elizabeth University Hospital and the Royal Hospital for Children have been positively recognised for progress in cleanliness and compliance with infection control measures following an unannounced visit from Healthcare Improvement Scotland (HIS).

The visit, which took place in November 2019, saw a group of external inspectors audit a number of areas and wards within the hospitals, and follows a previous visit in January 2019 which made a number of recommendations.

The report published on 20th February 2020, demonstrates that key recommendations from the January 2019 visit have now been implemented.

Read the full details through our press release via the following link.

New report recognises cleanliness and safety progress at QEUH

Work to return patients to Wards 2A and 2B

We would like to give you an update on work to return patients to Wards 2A and 2B at the Royal Hospital for Children (RHC).

This has been an incredibly difficult period for patients, families and staff.  We appreciate the challenges that being out of a purpose-built ward have created and we want to reiterate how sorry we are for any distress caused.

The events of the past few years, and the issues behind them, are still being examined.

Though the COVID pandemic has impacted on the programme, the upgrade is progressing well, and it is anticipated that the wards will be handed back by the contractor to NHSGGC by September. We will then carry out final checks and specialist commissioning before patients, staff and services move from the QEUH back into the wards.

When finished the wards will provide the highest-quality environment that is fully suited to the needs of our young patients and their families. They will be formally renamed ‘Schiehallion’, officially bringing back a much-loved name from the former children’s hospital, Yorkhill.

The project has entailed a replacement of the ventilation system costing more than £8 million, with new air-handling units ensuring the facility meets all current ventilation standards.

In addition, a highly specialised unit providing radiation therapy for treating rare cancers is being brought into use. The MIBG therapy was previously only available in England, so this new national service will further transform care for children across Scotland.

We would like to give special thanks for the tremendous efforts of former patients Molly Cuddihy and Sara Millar, whose £250,000 fund-raising campaign enabled the creation of a new, purpose-built chill-out area for children aged 8-12 years, to go alongside spaces for younger children and teenagers.

Throughout its planning and creation, Molly and Sara have played a central role in ensuring we provide a comfortable, relaxing environment for patients. Their input and ideas have been essential, and they all deserve huge credit for the work they have done. 

As we prepare to return to Wards 2A and 2B, children and young people have also played an important role in making sure that the offering on TVs and iPads is what they need. Our play team recently surveyed more than 70 young people to gauge their opinion on the service we provide, and the results will help shape our TV and digital service throughout the RHC.

We are constantly reviewing the facilities that will be available in the new wards, and we will continue to engage with patients and families as we strive to provide the very best environment in which to look after our young patients.

Further information

These pages are a resource for parents and carers and will continue to be updated and enhanced through ongoing engagement with parents and carers.

If you have any questions or if you have suggestions regarding further content to be included on these pages, please contact us using this email address: ward6a-4b@nhsggc.org.uk

(Content first published in January 2020)

If you’re pregnant and seeking information and advice or need to make arrangements to meet your midwife visit our meet your midwife page.

You can also visit our Maternity Services page to find out more about the services provided across NHSGGC.

Maternity Hospitals

Alongside Midwifery Units

Community Maternity Units

Glasgow Home Birth Team

For lots of families, choosing to birth their baby at home comes with a wide range of benefits and can be the safest place to give birth. There are also circumstances, where birthing within the hospital is advisable due to additional risk factors affecting you, your pregnancy or your baby.

Visit the Glasgow Home Birth Team page to find out more about the team and the service.

Outpatient Maternity Care

West Glasgow Ambulatory Care Hospital – Outpatient Maternity Care

Poplar Community Midwives

  • Call: 0141 201 0141
  • Address: West Glasgow ACH – maternity care centre, Dalnair Street, Yorkhill, G3 8SJ
  • Services provided: scheduled antenatal care, parenthood education and glucose tolerance tests.

New Victoria Hospital

  • Call: 0141 201 6000
  • Address: 55 Grange Road, Glasgow, G42 9LL
  • Services provided: routine antenatal care, parenthood education, and glucose tolerance tests.

Changes to NHSGGC Maternity Visiting and Support from Partners

To ensure we’re maximising rest periods for women staying at our maternity wards, we have changed when partners, key supporters, friends and family can visit.

Frequently Asked Questions

Can I give birth in the CMU if it is my first baby?

If you have a healthy, single pregnancy with no medical or obstetric complications, you can choose to have your baby in the CMU.

Yes. Options for place of birth will be discussed with you at booking and during your pregnancy.

Why may I not be able to give birth at the CMU

The midwives at the CMU consider your and your babies’ health to be of paramount importance and therefore any medical or pregnancy related conditions have to be considered in deciding the best place to have your baby.

What if a complication happens during labour?

Because you have experienced a fit, healthy pregnancy, you are less likely to experience complications, however should the need arise, the highly skilled midwives will manage the situation appropriately and will accompany you to the consultant led unit.

What management strategies can I use during labour?

Midwives find that support offered by them and your birthing partner, in a warm, friendly environment enables you to maintain control of your labour and reduces the need for intervention and drugs.

Who can be with me in the CMU?

Bring with you the one or two people you choose to offer you support at this time.

What pain relief can I have in labour?

There is also a wide range of pain relief.

Midwives find that support offered by them and your birthing partner, in a warm, friendly environment enables you to maintain control of your labour and reduces the need for strong pain relief.

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Getting Here

Getting Around Our Campus

Click the image below to view / download a PDF of the site map, which also includes travel directions.

Wards and Visiting

Ward B1 – Head and Neck, Brain and Skin
  • Call: 0141 301 7585 or 0141 301 7581
Ward B2 – Urology, Gastrointestinal and Neuroendocrine
  • Call: 0141 301 7610 or 0141 301 7605
Ward B3 – Brachytherapy: Urology, Gynaecology, Neuroendocrine and Thyroid
  • Call: 0141 301 7618 or 0141 301 7623
Ward B4 – Breast, Lung, Lymphoma and Teenage Cancer Trust, Teratoma and Sarcoma
  • Call: 0141 301 7593 or 0141 301 7597
Ward B5 – Gynaecology
  • Call: 0141 301 7630 or 0141 301 7635
Ward B7 – Haemato-oncology
  • Call: 0141 301 7302 or 0141 301 7308
Ward B8 – Haematology Day Unit
  • Call: 0141 301 7273 
  • Open Monday to Friday, 9.00am – 5.00pm
Ward B9 – Oncology Day Unit
  • Call: 0141 301 7136
  • Open Monday to Friday, 9.00am – 5.00pm

Services and Outpatients

Acute Oncology Assessment Unit (AOAU)
  • Call: 0141 301 7635
  • Opening Hours: Monday to Friday, 8.00am – 8.00pm
Enhanced Care Unit (ECU)
  • Call: 0141 301 9920
Information and support
  • Call: 0141 301 7390
  • Open: Monday to Friday

For anyone coming to the hospital, whether as a patient or visitor, the Support and Information Service can help you understand and manage your condition.

The service provides:

  • up-to-date health information
  • support with understanding medical jargon
  • a person to talk to who understands the health service and health issues
  • practical support with issues like transport, money, literacy, and smoking

Non-surgical cancer services
Spiritual Care

Call: 0141 211 3026

The Chaplain’s office is in Gartnavel General Hospital, adjacent to the Beatson.

The Sanctuary, on the 1st floor of the Beatson, near the main entrance, is open at all times and is available to patients, visitors and staff as a place of quiet reflection and prayer. Prayer mats and books of the major faiths are available alongside other resources.

The Chaplaincy Service delivers spiritual and religious care to all people. Spiritual care addresses the fundamental human need to have a sense of peace, security and hope particularly in the context of injury, illness or loss. Healthcare Chaplains do this by being attentive to the patient’s story, looking for sources of strength and resilience, and valuing the person and what is most important to them. Religious care can be a crucial aspect of this. Healthcare Chaplains work with other NHS staff to ensure that these needs are met and, where appropriate, in partnership with local faith and belief groups.

If you have a general enquiry you can email us at chaplains@ggc.scot.nhs.uk and our patient leaflet can be accessed here NHSGGC Spiritual Care Team Patient Leaflet 2019.

An NHS Healthcare Chaplain is always on-call and ward staff can arrange for them to be paged. A Roman Catholic Priest is also available at all times.

Beatson News

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Getting Here

Getting Around Our Campus

Click the image below to view / download a PDF of the site map, which also includes travel directions.

Wards and Visiting

Ward 1A – 23 Hour Unit

Call: 0141 452 4329

Location: Level 1 – follow signs to the lift. Take the lift/stairs to level 1. Turn left and walk along the corridor, then turn right. Ward 1A is straight ahead.

Find your way here from the main entrance (PDF map)

Ward 1C – Day Care Unit

Call: 0141 452 4401

Location: follow signs to the lift. Take the lift/level 1. Ward 1C is located along the corridor on your left.

Find your way here from the main entrance (PDF map)

Ward 1D – Paediatric Intensive Care Unit

Call: 0141 452 4761

Location: Level 1 – follow signs to the lift. Take the lift/stairs to level 1. Walk along the corridor and turn right and right again. Ward 1D is located along the corridor on your left.

Find your way here from the main entrance (PDF map)

Ward 1E – Cardiology

Call: 0141 452 4438

Location: Level 1 – follow signs to the lift. Take the lift/stairs to level 1. Ward 1E is straight ahead. 

Find your way here from the main entrance (PDF map)

Ward 2A – Schiehallion Ward

Call: 0141 452 4450

Location: Level 2 – follow signs to the lift. Take lift/stair to level 2, exit and walk along the corridor and turn left. Ward 2A is straight ahead.

Find your way here from the main entrance (PDF map)

Ward 2B – Shiehallion Day Care

Call: 0141 452 4475

Location: Level 2 – follow signs to the lift. Take lift/stair, exit at level 2. Ward 2B is on your left.

Find your way here from the main entrance (PDF map)

Ward 2C – Acute Receiving Unit

Call: 0141 452 4490

Location: Level 2 – follow signs to the lift. Take lift/stair, exit at level 2. Ward 2C is next to the lift.

Find your way here from the main entrance (PDF map)

Ward 3A – Neurosurgery, Neurology, Complex Respiratory, Long Term Ventilation, Complex ENT, Endocrine, Metabolic and Eating Disorders

Call: 0141 452 4500

Location: Level 3 – follow signs to the lift. Take lift/stair, exit at level 3. Turn right and ward 3A is straight ahead.

Ward 3B – General Surgery, ENT, Cleft, Maxillo Facial, Plastics, Ophthalmology, Gastroenterology)

Call: 0141 451 4510

Location: Level 3 – follow the signs to the lift. Take lift/stair, exit at level 3. Ward 3B is next to lift.

Find your way here from the main entrance (PDF map)

Ward 3C – Renal, Dialysis suite, Urology, Orthopaedics, Diabetes, Medical Paediatrics, Rheumatology, Non LTV, Complex Respiratory)

Call: 0141 452 4520

Location: Level 3 – follow the signs to the lift. Take lift/stair, exit and turn left. Ward 3C is located along the corridor straight ahead.

Find your way here from the main entrance (PDF map)

Ward 4 – National Child Psychiatry In-patient Unit

Call:

  • Office hours: 0141 452 4535
  • Evenings and weekends: 0141 452 4540

Location: Level 4 – follow the signs to the lift. Take lift/stair, exit and turn right. Ward 4 is straight ahead.

Find your way here from the main entrance (PDF map)

Neonatal Wards

Call:

  • Level 1: 0141 201 2261 or 0141 201 2339
  • Level 2: 0141 232 4334 or 0141 232 4335

Services and Outpatients

Accident and Emergency Department (A&E)

Call main switchboard: 0141 201 0000

Location: Level 0 – entrance on Langlands Road, across from car park 3.

Aroma Cafe

Call main switchboard: 0141 201 0000

Open: Monday to Friday, 8.00am – 4.00pm

Location: Level 0.

The Aroma Café provides a range of hot and cold snacks and beverages. The Café is wholly owned by NHSGGC and all profits are reinvested in the NHS.

Find your way here from the main entrance (PDF map)

Baby Feeding / Nappy Change

Call main switchboard: 0141 201 0000

Location: Level 0 – pass Information desk, turn right, walk ahead and turn right, Baby Feeding and Nappy Change is on your right.

Find your way here from the main entrance (PDF map)

Bone Marrow Transplant

Call main switchboard: 0141 201 0000

Cash Withdrawal (ATM)

Call main switchboard: 0141 201 0000

Location: Level 0 – exit the hospital at the main entrance, turn right, cash machine is located on the wall next to the entrance.

Find your way here from the main entrance (PDF map)

Chaplaincy and Spiritual Care

Call: 0141 452 4017

Email: chaplains@ggc.scot.nhs.uk

Location: Level 0 – follow the signs to atrium, pass clinic 5, the Sanctuary is straight ahead.

Find your way here from the main entrance (PDF map)

Children’s Club/Sibling’s Creche

Call main switchboard: 0141 201 0000

Location: Level 0 – pass Information desk, turn right, Children’s Club is straight ahead.

Find your way here from the main entrance (PDF map)

Children’s Diabetes Service

Call main switchboard: 0141 201 0000

Email: childrenwithdiabetes@ggc.scot.nhs.uk

  • Emergency care and admissions are provided here at the Royal Hospital for Children.
  • Outpatient care and teaching take place at the West Glasgow Ambulatory Care Hospital on the former Yorkhill site.
Discharge Lounge

Call main switchboard: 0141 201 0000

Location: Level 3 – follow the signs to the lift. Take lift/stair, exit at Level 3, turn right, area 3D is located along the corridor on your right.

Family Bereavement Service

The Family Bereavement Support Team is here for those who have experienced loss at the children’s and maternity hospitals in Glasgow. 

Based in the comforting surroundings of Crossbasket House, family bereavement practitioners Kristin, Lyn and Fiona offer structured support sessions for families facing the unimaginable grief of losing a child. 

Crossbasket House is part of Glasgow Children’s Hospital Charity, which has funded bereavement support at the hospital since 2018. The Charity is here for every step of a family’s journey through the hospital, including times of loss. 

Whether face-to-face in the welcoming environment of Crossbasket House, by phone or online, the team support parents, families and siblings in individual or group sessions as they navigate their most difficult days. 

Contact Us 

Family Information and Resource Centre

Call: 0141 452 4012 or 0141 452 4011

Email: Family.Information@ggc.scot.nhs.uk

Location: Level 0 – pass information desk, turn right, walk ahead and turn right, Family Information Centre is straight ahead.

Find your way here from the main entrance (PDF map)

Glasgow Children’s Hospital Charity

Call main switchboard: 0141 201 0000

Location: Level 0.

Email: info@glasgowchildrenshospitalcharity.org

Website: http://www.glasgowchildrenshospitalcharity.org

GP Out of Hours Service – Adults and Children

Call: 111

Location: Level 0 – follow the signs to atrium, pass the atrium lift, GP Out of Hours Service (clinic 4) is located on your right.

Find your way here from the main entrance (PDF map)

Imaging – X-ray including Fluoroscopy

Call Freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: Level 0 – go past the outpatients reception and turn left. Pass the stairs/lifts and turn right. You will find X-ray imaging located along the corridor on your left. Report to the reception desk.

Find you way here from the main entrance (PDF map).

Imaging (CT)

Call freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: Level 1 – follow the signs to the atrium and take the lift/stair, exit lift A or B turn left. From lift C or D turn right following signs to X-ray/Imaging. Continue along the corridor to the end, and turn left. You will find X-ay/Imaging located on this corridor. Report to the reception desk.

Imaging (MRI) – Levels 0 and 1

Call Freephone: 0800 056 0103

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday, 8.00am – 5.00pm
  • Saturday and Sunday, 9.00am – 5.00pm

Location:

MRI Scanner 1 – Ground floor

Pass the Outpatients Reception and turn left. Pass the stairs/lifts and turn right. You will find X-ray imaging located along the corridor on your left. Report to the reception desk.

MRI Scanner 2 – 1st floor

Follow the signs into the Atrium and take the lift/stairs to Level 1. If exiting Lift A or B turn left and from left C or D you should turn right following the signs to X-ray/Imaging (1st floor). Continue along the corridor to the end, and turn left. You will find X-ray/Imaging located on this corridor at G core on your left. Report to the reception desk.

Imaging (Ultrasound) – Level 0

Call Freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: Ground floor.

Pass the Outpatients Reception and turn left. Pass the stairs/lifts and turn right. You will find X-ray imaging located along the corridor on your left. Report to the reception desk.

Imaging (DEXA) – Level 0

Call Freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: Ground floor

Pass the Outpatients Reception and turn left. Pass the stairs/lifts and turn right. You will find X-ray imaging located along the corridor on your left. Report to the reception desk.

Imaging (Fluoroscopy)

Call Freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: Level 0 – ground floor.

Pass the Outpatients Reception and turn left. Pass the stairs/lifts and turn right. You will find X-ray imaging located along the corridor on your left. Report to the reception desk.

Imaging (Nuclear Medicine)

Call Freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: 1st floor.

Follow the signs to the Atrium and take the lift/stairs to Level 1. If exiting lift A or B turn left and from left C or D you should turn right following the signs to X-ray/Imaging (1st floor). Continue along the corridor to the end, and turn left. You will find X-ray/Imaging located on this corridor at G Core on your left. Report to the reception desk.

Imaging (X-Rays and Scans)

Call main switchboard: 0141 201 0000

Location: Level 1 – follow the signs to Atrium. Take lift to Level 1. Exit lift at Level 1 and walk along the corridor and turn right. At the end of the corridor turn left. X-ray/Imaging is located along the corridor on your left.

Find your way here from the main entrance (PDF map)

MediCinema

Call main switchboard: 0141 201 0000

Email: medicinema@ggc.scot.nhs.uk

Location: Level 3 – follow the signs for Atrium, take lift/stair to Level 3, exit and turn right, walk along the corridor and turn right. Cinema is on your left.

Find your way here from the main entrance (PDF map)

Outpatients – Reception

Call main switchboard: 0141 201 0000

Location: Level 0 – main entrance. Pass the Information Desk, Outpatients Reception is straight ahead.

Find your way here from the main entrance (PDF map)

Paediatric Clinical Psychology Service

Call: 0141 451 6574 or 0141 451 6499

Location: Level 2 – office block.

Paediatric Liaison Psychiatry Team
Paediatric Orthotics Department

Call: 0141 452 4651

Location: Clinic 12 – ground floor.

Paediatric Rheumatology

Call main switchboard: 0141 201 0000

Paediatric Rheumatology provides care to young people with Rheumatic conditions such as Juvenile Idiopathic Arthritis (JIA), Systemic Lupus Erythematosus (SLE), Vasculitis, Uveitis, Juvenile Dermatomyositis, Scleroderma and anto inflammatory conditions.

We cover inpatient, outpatient and day care areas within the Royal Hospital for Children and Outpatients in the Panda unit in the Royal Alexandra Hospital.

We have a number of videos on https://www.whatwhychildreninhospital.org.uk/ to help explain a number of our procedures such as blood test, infusions and joint injections.

Our email address is: ChildrensRheumatologyNurses@ggc.scot.nhs.uk

Here is a map of the QEUH campus, our clinics are in area 4 on the ground floor of the children’s hospital.

http://www.nhsggc.org.uk/media/238440/qeuh_rhc_campus_map_travel_info.pdf

In Paisley our clinics are in the PANDA centre, near ward 15.

We are part of the Scottish Paediatric and Adolescent Rheumatology Network http://www.sparn.scot.nhs.uk/contact-us/

For our Attend Anywhere Waiting Room please click.

Pharmacy

Call main switchboard: 0141 201 0000

Location: Level 0 – follow the signs to Queen Elizabeth University Hospital, upon arrival turn left, Pharmacy is located on your left.

Find your way here from the main entrance (PDF map)

Restaurant

Call main switchboard: 0141 201 0000

Location: Level 1 – follow the signs to Queen Elizabeth University Hospital, upon arrival take Arran (lift/stair) to Level 1, exit Arran at Level 1, turn right, Restaurant is straight ahead on your left.

Open: Monday to Friday – 07.00am – 18.30pm and Saturday to Sunday – 08.00am – 17.00pm

Find your way here from the main entrance (PDF map)

Self Check-In Kiosks

Call main switchboard: 0141 201 0000

Location: Level 0.

Find your way here from the main entrance (PDF map)

Specialist Play Services

Call: 0141 452 4009

Location: Ground floor.

Therapy Hub

Call: 0141 452 4650

Location: Clinic 12, ground floor.

Travel Office

Call main Hospital switchboard: 0141 201 0000

Location: Level 0 – main entrance.

Find your way here from the main entrance (PDF map)

Zone 12 – Adolescent Group Room

Call main switchboard: 0141 201 0000

Location: Follow the signs to Atrium, take lift/stair to Level 3, exit and turn right, walk along the corridor and turn right, Zone 12 is on your right.

Find your way here from the main entrance (PDF map)

Information for Patients, Carers and Visitors

It can be very stressful when your child is unwell. We know that there is a huge amount of information available at your fingertips, but finding something that provides clear and accurate information is not always easy!

The resources on the Royal Hospital for Children Glasgow (RHCG) website/app have been developed with our multi-disciplinary team to help ensure you can find everything you need to know about your child coming to hospital (including how to get here and finding your way around), as well as providing up to date, quality information on common health conditions and what to do in an emergency.

It also includes age specific information for teenagers and young people and is closely linked with our NHS GGC KIDS website, to help provide you with the information you need to manage your child’s health.

Our parent and young people advice has been developed in partnership between our hospital medical staff and primary care colleagues and adapted with permission from the Healthier Together initiative. You’ll find information on common childhood illnesses, including advice on ‘red-flag’ warning signs to look out for, when and where to seek help and how to keep your child comfortable. Our information is regularly reviewed by our team to make sure we are giving you accurate and up-to-date advice.

Improving the quality of care for children and young people in Glasgow.

Royal Hospital for Children News

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Services on the West Glasgow Ambulatory Care Hospital are moving

As part of our NHSGGC’s long-term strategy, services are moving from the West Glasgow Ambulatory Care Hospital in Yorkhill to other sites across NHS Greater Glasgow and Clyde.

Please be assured that there will be no change to the person providing your healthcare or current treatment as result of this move.

However, if you attend appointments at the West Glasgow Ambulatory Care building, this will impact you so please read the following information.

What services have moved from WGACH or are moving?

All services are moving out of the WGACH building. Some services have already relocated, and others have dates planned in the coming weeks.

Where is my service moving to?

If you have been attending appointments at the West Glasgow Ambulatory Care Hospital (Yorkhill) and your service has moved, your service will be in touch with you directly with a change of address.

ServiceNew locationMoving date
Cardiac PhysiologyGartnavel General HospitalMoved Feb 2025
Children & Young Peoples DiabetesGartnavel General HospitalMarch 2026
Community Treatment Centre for Brain InjuryBarr Street Health HubFebruary 2026
Cystic Fibrosis clinicGartnavel General HospitalJune 2025 (Estimated date)
DermatologyGartnavel General HospitalMoved March 2025
DexaGartnavel General HospitalMoved April 2025
Displaced Medical IllustrationGartnavel General HospitalMoved March 2025
Douglas Inch Centre DIC / Forensic TeamBarr Street Health HubFebruary 2026
eHealth Hardware Install Team10 Dava StreetMarch 2026
General outpatientsGartnavel General HospitalMoved April 2025
HaematologyNew Victoria HospitalMoved April 2025
Health RecordsGartnavel General HospitalMoved July 2025
ImagingGartnavel General HospitalMoved August 2025
Lymphoedema ServiceBarr Street Health HubFebruary 2026
Medical DevicesGartnavel General HospitalFebruary 2026
Microsoft Clinical Trial (Prof Lo)Gartnavel General HospitalFebruary 2026
Occupational HealthBarr Street Health HubTBC (Estimated date)
OrthopaedicsGartnavel General HospitalMoved August 2025
OsteoporosisGartnavel General HospitalMoved April 2025
Pre-op AssessmentGartnavel General HospitalMoved April 2025 (Estimated date)
Orthopaedics OutpatientsGartnavel General HospitalMoved June 2025
Specialist Children’s ServicesTempletonMoved March 2025
Specialist Weight ManagementLightburn HospitalMoved March 2025
Travel Health TeamParkview Resource CentreMoved March 2025
Vascular LabQueen Elizabeth University HospitalMarch 2026
West MaternityBarr Street Health HubFebruary 2026
West Maternity SatelliteGartnavel General HospitalMay 2025

We will update the information on this page as services move off the site.

Hospital-images_west-Glasgow

Getting Here

Services and Outpatients

Anti-Coagulant Clinic
  • Call: 0141 201 0035
Cardiology Outpatients
Children’s Diabetes Service

The largest paediatric and adolescent diabetes service in the UK, NHSGGC Children’s Diabetes Service has remained in its location at Ward 6B.

  • Emergency care and admissions are provided at the new Royal Hospital for Children, Govan
  • Outpatient care and teaching take place at the Yorkhill site.
Dermatology Service
  • Call: 0141 201 6900
  • Location: First Floor

Outpatient and treatment services:

  • Dermatology outpatients
  • Dermatology treatment suite
  • Phototherapy
  • UVA and UVB treatments.
Dietetics
  • Call: 0141 201 0390
  • Anaphylaxis /Allergy only
Endocrinology
  • Call: 0141 201 0105
Epilepsy
  • Call: 0141 201 0036
Glasgow and Clyde Weight Management Service
  • Call: 0141 232 1750
  • Location: Ward 2, Second Floor.
Haematology and Blood Transfusion
  • Call: 0141 211 6946 – Wednesday 9:00am to 12:30pm
  • Location: Haematology Laboratory
Imaging (X-ray)

Contact Information for X-Ray

  • Call: 0141 201 0440

Opening Hours: Monday to Friday, 8.45am until 5.00pm

The GP Walk-In Service is currently suspended due to Covid-19 (Coronavirus). If you are referred by your GP we will contact you to arrange an appointment.

Location: Ground Floor, Imaging Department

Imaging (Ultrasound)

Contact Information for Ultrasound

  • Call Central Booking Office: 0141 347 8367

The Central Booking Office is open:

  • Monday to Thursday: 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm
  • Sunday: Closed

General Opening Hours

  • Monday to Friday, 8.45am until 5.00pm
  • Location: Ground Floor, Imaging Department
Imaging (DEXA)

Contact Information for DEXA

  • Call: 0141 201 0105
  • Opening Hours: Monday to Friday, 9.00am until 4.30pm
Lymphoedema
  • Call: 0141 232 1869
  • Opening Hours: Monday to Friday 8.30am – 4.30pm

Referrals to the lymphoedema service are accepted for patients who have diminished lymphatic drainage as a result of:

Primary:

  • Under development of lymphatic drainage system.

Secondary:

  • Cancer and cancer treatments
  • Trauma – e.g. burns
  • Other medical conditions resulting in swelling of the legs.

Referral can be made through the patient’s GP or from other health care professionals involved in the patient’s care provided the GP has consented.

The first appointment will be for assessment and diagnosis. No treatment is given on this day but follow-up appointments will be arranged if treatment necessary. Treatment plan will be discussed with individual patients. 

All nurses involved in patient care are trained and hold academic qualifications in specialist lymphoedema treatment.

Relocation of Service – Tuesday 25th March 2025

From Tuesday 25th March 2025 this service will be relocated to the below address:

Barr Street Health Hub
Barr Street
Glasgow
G20 7LR

Lymphoedema Scotland

This website is for patients, carers and healthcare professionals. There is information on lymphoedema self-care, who to contact to find about about lymphoedema care in your area and we provide links to other sources of information.

Lymphoedema is a condition where a part of the body, usually a limb, swells up because there is a problem with lymph drainage.

Maternity Care Centre
  • Call: 0141 201 0140

Outpatient Maternity Service

We have a telephone number for women to make an appointment with a midwife as soon as they know they are pregnant.

The number is 0141 347 8422

We urge all mums-to-be, even those with children already, to book into your local maternity services by week 12 of your pregnancy.

Occupational Health
  • Call: 0141 201 0600
  • Location: Occupational Health, 6th floor

Occupational Health Nursing & Physician clinics, physiotherapy and counselling services.

Clinics are also provided on set days at the following locations:

  • Glasgow Royal Infirmary
  • Royal Alexandra Hospital
  • Inverclyde Royal Hospital
  • Vale of Leven Hospital.

Occupational Health Service (OHS) provides specialist advice to support you at work on all matters relating to your health and wellbeing.

We have a multidisciplinary team made up of Specialist Occupational Health Nurse Practitioners, Registered Nurses, Physiotherapists, Consultants and Specialist Registrars in Occupational Medicine and Administration staff along with links to a wider range of specialists.

OHS actively supports the Health Improvement Agenda with a key focus on Healthy Working Lives (HWL) and the delivery of the Staff Health Action Plan. As a key stakeholder of the Board our focus on proactive health improvement will indirectly support the Board’s aspirations for the health and wellbeing of the wider community.

We operate under a strict code of confidentiality and your records are kept separate from all other NHS records.

How to access the service

Employees can be referred to the service by their manager or can self refer for advice, support or treatment should they wish to do so. The OHS can be contacted by telephone to arrange an appointment or direct your call to the appropriate person.

Occupational Health work closely with Human Resources, Infection Control, Health and Safety and local Management to ensure appropriate measures are in place to protect your health at work.

Our range of services

Occupational Health Nurse & Physician Services

  • Pre-employment health assessments
  • Occupational immunisation assessment
  • Advice about treatment following needlestick injury or other blood borne virus exposure.
  • Health surveillance
  • Workplace assessments
  • Reviews of health, work fitness and rehabilitation after absence
  • Health promotion in the workplace including Healthy Working Lives.

Physiotherapy Services

We can offer treatment and advice on:

  • Musculoskeletal condition
  • Workplace assessments
  • Review of health, work fitness and rehabilitation after illness
  • Injuries
  • Posture
  • Ergonomics
  • Back Care.

Counselling Services

Qualified counsellors are available via self referral or by referral via an Occupational Health Clinician.

Orthopaedic Outpatients
  • Call: 0141 201 0070

Outpatient, Fracture and some Osteosporosis Clinics.

Outpatient Department
  • Call: 0141 201 0278 or 0141 201 0279
  • Opening hours: Monday to Friday, 8:30am – 5:30pm

General Outpatient department

  • General Medicine
  • Gastroenterology
  • Gynaecology
  • Haematology.
Respiratory Testing
  • Call: 0141 201 0059
  • Opening hours: All day for parent and 2.00pm – 8.00pm for all other visitors
Scottish Centre for Autism
  • Call: 0141 201 9232
  • Location: Caledonia House, WGACH

The Centre works with children and young people age 0-18 years who may have Autistic Spectrum Disorder. The team provides a specialist service in 2 parts. A National second opinion assessment and diagnostic service for children and young people, which includes a consultation only service for professionals on request, and an intensive parent-based early intervention programme for children up to the age of 4 years focussing on the core areas of social interaction, communication, imagination and flexibility. Therapy is on an individual basis and involves the child’s parents.

Referral Information

Professionals such as GP’s, Paediatricians, Psychologist and Psychiatrists can refer for a second opinion. Referrals will only be accepted when an initial assessment has been given in the child’s local area. Where a child has a clear diagnosis of Autism or is about to receive a diagnosis, a referral may be made specifically to consider whether the child would benefit from the early intervention programme.

Vascular Laboratory
  • Call: 0141 201 2551
  • Location: First Floor

Please note that there is no Accident & Emergency (A&E) service at this hospital.

If you think you need to go to A&E, but it’s not life-threatening, and you can’t speak to a GP, you can access the Flow Navigation Centre. To do so, call NHS 24 on 111.

If your condition is life threatening, you should always call 999 or go straight to your nearest A&E.

If you have a minor injury, such as a cut that need stitches, a broken bone, a sprains or minor burn, please call NHS 24 on 111 and ask for our Minor Injuries Unit (MIU) service. NHS 24 will give you advice on what to do next.

hospital-images-vale-of-leven

Getting here

A new shuttle bus service linking the Royal Alexandra Hospital (RAH) and Vale of Leven begins on 29th June. It runs 7 days a week and you can download the timetable below.

Vale of Leven Hospital to RAH shuttle bus service Timetable

Getting Around Our Campus

Click the image below to view / download a PDF of the site map, which also includes travel directions.

Wards and Visiting

Ward 3 – Acute Medical Receiving

Call: 01389 817244

This ward is for all patients coming through MAU (Medical Assessment Unit) and require admission are first taken here.
Opening hours:

Monday to Sunday: 2.30pm – 3.30pm and 7.00pm – 8.30pm

Approximate mealtimes are 7.30am – 8.30am for breakfast, 12.00pm – 1.00pm for lunch, and 5.00pm – 6.00pm for the evening meal.

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times.

However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

Community Maternity Unit and Birthing Suite – Maternity ward

Call: 01389 817232

Midwifery services in a purpose built unit, complete with birthing pool.

Opening hours:

  • Open visiting for family members (Open 7 days a week).

    Location name: CMU
Elderly Mental Health – Fruin / Katrine Wards

Call: 01389 817217

General Medicine / Lomond Ward – 2nd Floor Maternity Block

Call: 01389 817321or 01389 817365

Haematology Day Ward

Call: 01389 817206

Medical Assessment Unit/Ward

Call: 01389 817049

The Medical Assessment Unit (MAU) assesses patients over the age of 16 years old, referred by their GP or the Scottish Ambulance service.

We urge people not to attend without a referral.

Following assessment, patients may be admitted to hospital, transferred to another site for specialist care and treatment, or discharged home.

Ward 14 – Older People Services

Call: 01389 817214

Opening hours:

Approximate mealtimes are 7.30 – 8.30am for breakfast, 12.00 – 1.00pm for lunch, and 5.00 – 6.00pm for the evening meal.

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

Ward 15 – Older People Services

Call: 01389 817215

Renal Dialysis Unit/Ward

Call: 01389 817289

The Renal Unit at The Vale of Leven Hospital provides an outpatient haemodialysis service and nephrology clinics to patients in the surrounding areas.

Services and Outpatients

Anti-Coagulant Clinic

Call: 0141 232 0800

Audiology
CAMHS Team – Acorn Centre

Call: 01389 817324

Location: The Acorn Centre

Cardiac Rehabilitation

Call: 01389 817408

Opening Hours: Clinics each Monday and Tuesday

Cardiology

Call: 01389 817235

Location: The cardiology department is located on the ground floor, main building.

Opening Hours: Monday to Friday, 8.30am – 4.30pm

Clinical Physics

Call: 01389 817249

Community Maternity Unit

Call:

  • Midwives are available at the unit 24 hours a day for advice or information: 01389 817232
  • Early Pregnancy Services are available: Monday to Friday, 9.00am – 5.00pm: 01389 817411
  • Day Care Services are available Monday to Friday 9.00am – 5.00pm: 01389 817232
  • We have a telephone number for women to make an appointment with a midwife as soon as they know they are pregnant. The number is 0141 347 8422
Haematology and Blood Transfusion

Call:

  • General Telephone: 01389 817518
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 01389 754121
  • Quality Manager: 0141 314 6653

Opening Hours – Routine Service: Monday to Friday, 8.30am – 8.00pm

Haematology Laboratory

Call: 01389 754121

Opening Hours: Monday to Friday 8.30am – 8.00pm

Out of Hours shift from the Royal Alexandra Hospital.

Imaging (X-Ray)

Contact Information

X-Ray (Including Fluoroscopy)

Call: 01389 817259

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Vale of Leven Hospital

Imaging (CT)

Contact Information

CT

Call Central Booking Office: 0141 347 8379

The Central Booking Office is open:

  • Monday to Thursday, 8.00am until 8.00pm
  • Friday to Saturday, 9.00am until 5.00pm
  • Sunday, Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Vale of Leven Hospital

Imaging (Ultrasound)

Contact Information

Ultrasound

Call Central Booking Office: 0141 347 8367

The Central Booking Office is open:

  • Monday to Thursday: 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm
  • Sunday: Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Vale of Leven Hospital

Minor Injuries Unit

Call: 111

Opening Hours: Everyday, 8.00am – 9.00pm

Mortuary

Call: 0141 354 9357

Occupational Therapy

Call: 01389 817343

Older People’s Day Hospital

Call: 01389 817231

Opening Hours: Monday to Friday, 8.30am – 4.00pm

Orthoptics

Call:

  • Contact Telephone & Appointments: 0141 347 8347
  • Orthoptist (Urgent Telephone): 0141 314 6976
Orthotics

Call: 0141 347 8909

Out of Hours GP Service
Outpatient Clinics

Call:

  • General Telephone: 01389 817290
  • Contact Telephone: 01389 817562

Opening Hours:

  • Monday to Thursday, 8.30am – 5.00pm
  • Friday, 8.30am – 1.30pm
Physiotherapy

Contact Information

  • Call 01389 817531
Podiatry

Contact Information

Location

  • Centre for Health and Care at the Vale
Sandyford West

Contact Information

  • Call 0141 211 8130

Location

  • Ground Floor, Old Maternity Building, Vale of Leven Hospital
Speech and Language Therapy

Contact Telephone Numbers

  • General Telephone: 01389 817380
  • Vale Centre for Health and Care: 01389 828265
  • Hartfield Clinic Dumbarton: 01389 812312
  • Aurora House, Clydebank: 0141 562 8862
Spiritual Care

Contact Information

Location

  • Ground floor opposite the main entrance
Surgical Day Bed Unit

Contact information

  • Call 01389 817618

Opening Hours

  • Monday and Friday, 8.00am – 6.00pm
  • Tuesday to Thursday, 8.00am – 10.00pm

Smokefree Zones and Information

It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites. 

The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building). 

Watch the ‘No smoking within 15 metres of an NHS hospital building – explainer video‘ for more information.

Safe Access Zones

There is a Safe Access Zone in place at this hospital where abortion services are provided.

Within a Safe Access Zone, it’s illegal to try to influence, harass, or prevent anyone from accessing or providing abortion services.

Vale of Leven News

Vale of Leven Hospital Leads the Way in Wound Care Innovation

Vale of Leven Hospital Leads the Way in Wound Care Innovation

Vale of Leven Hospital (VoLH) is gaining national and international recognition for its pioneering w…

Revised Timetable for RAH VoLH Transport Service

Revised Timetable for RAH VoLH Transport Service

Please note that these essential works have now been completed. The RAH VoLH Transport service will …

Revised Timetable for RAH VOL Transport Service | Monday 11th August

Amey, on behalf of Transport Scotland, is undertaking essential resurfacing and joint replacements o…

hospital-images-new-stobhill

Getting Here

Getting Around Our Campus

Click the image below to view / download a PDF of the site map, which also includes travel directions.

Wards and Visiting

Ward A – Elective Surgery

Contact Telephone Number

  • Call 0141 355 1735 or 0141 355 1740

Opening Hours

  • Monday to Sunday, 11.00am – 8.30pm
Ward B – General Rehabilitation

Contact Telephone Number

Call 0141 355 1744 or 0141 355 1745

Location

  • 1st floor
Jura Ward – Elderly Care Mental Health

Contact Telephone Number

  • Call 0141 531 3161
Ward C – Stroke Rehabilitation

Contact Telephone Number

  • Call 0141 355 1823 or 1825

Location

  • 2nd floor
Mental Health Wards

Contact Telephone Number

  • Call 0141 201 3000

Services and Outpatients

Acute Addiction Liaison Nurse Outpatient Clinic

Contact Telephone Number

  • Call 0141 418 4942

Opening Hours

  • Monday, Clinic K, 1.30pm – 4.30pm, 0141 355 1304
  • Tuesday, Clinic L, room 5, 1.30pm – 4.30pm, 0141 355 1311

Location

  • Clinic K and Clinic L

The addiction liaison outpatient service is a service open to all patients who attend the outpatient clinic settings. All staff can make referrals either via a referral form or telephone once consent has been agreed by the patient. Our service offers advice and support to individuals experiencing drug and/or alcohol issues.

We offer harm reduction advice and relapse management planning to help patients achieve and maintain change in their lifestyle. In addition, we can help patients look at their motivation to change and will help them to access ongoing community support. We will also provide health advice around dependency and risky behaviour and their current and future health.

Aroma Café

Contact Telephone Number

  • Call 0141 355 1533

Location

  • level 0

Further Information

Audiology

Contact Information

Cardiac Rehabilitation

Contact Telephone Number

  • Call 0141 355 1020

Opening Hours

  • Monday to Friday, 8.30am – 4.30pm.

Location

  • Level 0
Cardiology Department

Contact Telephone Number

  • Call 0141 355 1000

Opening Hours

  • Monday to Friday, 9.00am – 5.00pm

Location

  • Level 1
Colposcopy

Contact Telephone Number

  • Call 0141 355 1209

Opening Hours

  • Monday to Friday, 9.00am – 5.00pm
Day Hospital

Contact Telephone Number

  • Call 0141 355 1595 or 0141 355 1622

Opening Hours

  • Monday to Friday, 8.30am – 4.30pm

Location

  • Level 0
Day Surgery

Contact Telephone Number

  • Call 0141 355 1329

Opening Hours

  • Monday to Friday, 7.30am – 8.00pm

Location

  • Level 0
Dental Department

Contact Telephone Number

  • Call 0141 355 1323

Opening Hours

  • Monday to Friday, 8.30am – 4.30pm

Location

  • Level 1
Dermatology

Contact Telephone Number

Call: 0141 355 1292

Location

  • Clinic J, 2nd floor.
Dietetics

Contact Telephone Number

  • Call 0141 355 1595

Opening Hours

  • Monday to Friday, 8.00am – 5.30pm

Location

  • Level 0
Drug and Alcohol Services

Contact Telephone Number

  • Call 0141 418 4982

Location

  • Clinic K

Opening Hours

  • Monday, 9.00am – 4.30pm
Endoscopy

Reception Desk

  • Call 0141 355 1065 or 0141 355 1035

Recovery

  • Call 0141 355 1378 or 0141 355 1846

Opening Hours

  • Monday to Friday, 8.00am – 8.00pm

Location

  • Level 2
Haematology and Blood Transfusion

Contact Telephone Number

  • General telephone: 0141 355 1469
  • Clinical advice can be obtained during normal office hours, by contacting the duty consultant haematologist, via switchboard: 0141 201 3000.

Location

  • Haematology laboratory

Opening Hours

  • Monday to Friday, 9.00am – 5.00pm.
Hearing Aid Services

Contact Telephone Number

  • General telephone: 0141 355 1321
  • Contact and appointments telephone: 0141 355 1320.

Location

  • Clinic I
Imaging (X-Ray, Including Fluoroscopy)

Contact Telephone Number for X-Ray

  • For x-ray call 0141 355 1412 or 0141 355 1452
  • For mammo call 0141 355 1413

Opening Hours

  • Monday to Friday, 8.45am until 5.00pm.

Location

  • Patients should check in with x-ray main reception which is on the first floor, on the left hand side when you come up on the escalator.
Imaging (CT)

Contact Telephone Number for CT Scan

  • Call Central Booking Office: 0141 347 8379

Central Booking Office opening hours

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday to Saturday, 9.00am – 5.00pm
  • Sunday, Closed

Opening Hours

  • Monday to Friday, 8.45am until 5.00pm

Location

  • Patients should check in with X-ray main reception which is on the first floor, on the left-hand side when you come up on the escalator.

From reception, you will be attended to and directed to the CT Waiting area.

Imaging (MRI)

Contact Information for MRI

  • Call Central Booking Office on 0141 347 8406

Central Booking Office Opening Hours

  • Monday to Thursday, 8.00am until 8.00pm
  • Friday and Saturday, 9.00am until 5.00pm
  • Sunday, Closed

General Opening Hours

  • Monday to Friday, 8.45am until 5.00pm

Location

Patients should check in with X-ray main reception which is on the first floor, on the left-hand side when you come up on the escalator.

From reception, you will be attended to and directed to the CT Waiting area.

Imaging (Ultrasound)

Contact Information for Ultrasound

  • Call Central Booking Office on 0141 347 8367

Central Booking Office Opening Hours

  • Monday to Thursday: 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm
  • Sunday: Closed

General Opening Hours

  • Monday to Friday, 8.45am until 5.00pm

Location

  • Patients should check in with X-ray main reception which is on the first floor, on the left-hand side when you come up on the escalator.
Information Point

Contact Information

  • Call main Hospital switchboard 0141 201 3000

Location

  • Level 0 – East entrance of Support and Information Services main foyer across from the Aroma Café
Minor Injuries Unit

Contact information for Minor Injuries Unit

  • Call 0141 355 1536

Location

  • Level 1

Directions The Unit has its own dedicated entrance, From Balornock Road, turn first right immediately before roundabout, From Belmont Road, take third exit at roundabout and first left, From Springburn Road, take first left after roundabout.

Nuclear Medicine

Contact Information

  • Call 0141 355 1553

Location

  • Level 1 – Next to Imaging Department, New Stobhill Hospital
Occupational Therapy

Contact Information

  • Call 0141 355 1595

Location

  • Level 0

Opening Hours

  • Monday to Friday, 8.00am – 5.30pm
Ophthalmology Department

Contact Information

  • Call 0141 355 1562

Location

  • Level 2

Opening Hours

  • Monday to Friday, 8.30am – 4.30pm
Orthotics

Contact Information

  • Call 0141 347 8909
Out of Hours GP Service

Contact Information

  • Call 111

Location

  • Level 1 – Access is via the dedicated entrance for the Minor Injuries Unit.

Opening Hours

  • Monday to Friday, 6.00pm – 7.30am
  • Weekends, 6.00pm Friday – 7.30am Monday
Outpatients

Contact Information

  • Clinic A: 0141 355 1035
  • Clinic B: 0141 355 1047
  • Clinic C: 0141 355 1063
  • Clinic D: 0141 355 1076
  • Clinic E: 0141 355 1096
  • Clinic F: 0141 355 1209
  • Clinic G: 0141 355 1228
  • Clinic H: 0141 355 1244
  • Clinic I: 0141 355 1259
  • Clinic J: 0141 355 1274
  • Clinic K: 0141 355 1293
  • Clinic L: 0141 355 1323

locations

  • Level 1 Clinics: A, B, C, D, E
  • Level 2 Clinics: F, G, H, I, J, K, L

Opening Hours

  • Monday to Friday, 8.30am – 5.00pm – Some Clinics will operate until 8.00pm
Physiotherapy

Contact Information

  • Call 0141 355 1867

Location

  • Level 0

Opening Hours

  • Monday to Friday, 8.00am – 5.30pm
Podiatry (Foot Care)

Contact Information

  • Call Podiatry Appointment Hotline 0141 347 8909

Opening Hours

  • Monday to Friday, 8.00am – 5.30pm
Renal Dialysis

Contact Information

  • Call 0141 355 1655

Location

  • Level 0

Opening Hours

  • Monday to Friday, 7.00am – 8.30pm
Speech and Language Therapy

Contact Information

  • Call 0141 355 1595

Location

  • Level 0

Opening Hours

  • Monday to Friday, 8.00am – 5.30pm
Spiritual Care – Sanctuary

Contact Information

Location

  • Level 0 – Situated on the ground floor to the right of the main entrance, opposite the Information Desk.
Support and Information Services

Contact Information

Location

  • Ground Floor, Opposite Cardiac Rehab

Opening Hours

  • Monday to Friday, 10.00am – 4.00pm (Closed during Public Holidays)

Smokefree Zones and Information

It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites. 

The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building). 

Watch the ‘No smoking within 15 metres of an NHS hospital building – explainer video‘ for more information.

Safe Access Zones

There is a Safe Access Zone in place at this hospital where abortion services are provided.

Within a Safe Access Zone, it’s illegal to try to influence, harass, or prevent anyone from accessing or providing abortion services.

New Stobhill Hospital News

NHSGGC highlights digital resources during Mental Health Awareness Week 

NHSGGC highlights digital resources during Mental Health Awareness Week 

NHS Greater Glasgow and Clyde is marking Mental Health Awareness Week by encouraging people to downl…

Easter weekend public holiday reminder

Easter weekend public holiday reminder

Greater Glasgow and Clyde residents are being reminded that GP practices and many pharmacies will be…

A collie on grass at the Gartnavel Hospital site, which is widely used by people for exercise and to walk their dogs.

‘Take care on our sites’ – reminder to people visiting NHSGGC facilities

NHS Greater Glasgow and Clyde has issued an appeal reminding visitors to its hospitals and healthcar…

Hospital-images_RAH

Getting Here

A new shuttle bus service linking the Royal Alexandra Hospital (RAH) and Vale of Leven begins on 29th June. It runs 7 days a week and you can download the timetable below.

Vale of Leven Hospital to RAH shuttle bus service Timetable

Getting Around Our Campus

Click the image below to view / download a PDF of the site map, which also includes travel directions.

Wards and Visiting

Ward 1 – Medical Assessment Unit

Call: 0141 314 9755

Ward 2 – Acute Medical Unit

Call: 0141 314 7002

Ward 3 – Older People Services

Call: 0141 314 7003

Ward 4 – Older People and Stroke Services

Call: 0141 314 7004

Ward 5 – Older Adult and Stroke Combined Assessment

Call: 0141 314 7005

Ward 6 – Older People Services

Call: 0141 314 7006

Ward 7 – Older People Services

Call: 0141 314 7007

Ward 8 – Cardiology

Call: 0141 314 7008

Ward 10 – Medicine

Call: 0141 314 7010

Ward 12 – Coronary Care Unit

Call: 0141 314 7012

Ward 11 – Medicine

Call: 0141 314 7011

Ward 14 – Medicine

Call: 0141 314 7014

Ward 18 – Medicine

Call: 0141 314 7018

Ward 19 – Palliative Care

Call: 0141 314 7019

Ward 20 – Surgical Assessment and Receiving Unit

Call: 0141 314 7020

Wards 21 and 22 – Emergency Department and Orthopaedics

Call: 0141 314 7021 or 0141 314 7022

Ward 23 – Orthopaedics ARU

Call: 0141 314 7023

Ward 24 – General Surgery

Call: 0141 314 7024

Ward 27 – Medicine

Call: 0141 314 7027

Ward 28 – Urology

Call: 0141 314 7028

Ward 29 – Surgery

Call: 0141 314 7029

Ward 31A – Maternity

Call: 0141 314 7031

Ward 31B – Maternity

Call: 0141 314 9588

Ward 32 – Gynaecology

Call: 0141 314 7032

Ward 36 – Older People Services

Call: 0141 314 7036

Wards 37, 38 and 39 – Mental Health for Older People

Call: 0141 314 7037, 0141 314 7113 or 0141 314 7039

High Dependency Unit/Ward

Call: 0141 314 7025

Intensive Care Unit/Ward

Call: 0141 314 7069

Open: Monday to Sunday, 2.00pm – 8.30pm

Please speak to staff about visiting arrangements should these times not be convenient. As our patients are critically unwell visiting can be flexible depending on the individual patient.

Neonatal Unit/Ward

Call: 0141 314 7035

Open:

Parents are welcome on the unit at any time. We want you to be involved as partners in care, and to provide as much of your baby’s care as possible.

Baby’s brothers and sisters are welcome any time also. Other children of primary school age or younger will not be able to visit the unit.

Relatives and friends can come to the unit if accompanied by a parent.

For any more information speak to one of the nursing staff on the unit.

Services and Outpatients

Accident and Emergency Department
Antenatal Clinic

Call:

  • General telephone: 0141 314 7161
  • Women can schedule an appointment with a midwife as soon as they know they are pregnant by calling: 0141 347 8422

Location: Paisley Maternity Hospital

Antenatal Ultrasound

Call:

  • General Telephone: 0141 314 6748
  • Women can schedule an appointment with a midwife as soon as they know they are pregnant by calling: 0141 347 8422

Location: Paisley Maternity Hospital

Anti-D Clinic

Call: 0141 314 6746 or 0141 314 6724

Audiology
Cardiology

Call: 0141 314 6806

Colposcopy Clinic

Call: 0141 314 6719

Community Maternity Unit – Birthing Suite and Postnatal Area

Call: 0141 314 7033

Location: Paisley Maternity Hospital

Day Surgery
Dental Centre

Call: 0141 314 9500

Open: Monday to Friday, 8.30am – 4.30pm

Diabetic Centre

Call: 0141 314 6639

Gynaecology Clinic

Call: 0141 314 7161

Gynaecology – Oncology Clinic

Call: 0141 314 7161

Gynaecology – Preassessment Clinic

Call: 0141 314 6706

Haematology and Blood Transfusion

Call:

  • General telephone: 0141 314 6157
  • Quality Manager: 0141 314 6653
  • Clinical advice can be obtained during normal office hours, by contacting the duty Consultant Haematologist, via switchboard: 0141 887 9111

Open: Monday to Friday, 8.30am – 5.00pm

Out of Hours service: Monday to Sunday, 5.00pm – 8.30am

Health @ Heart Centre

Call: 0141 314 6852

Imaging (X-ray including Fluoroscopy)

Call: 0141 532 7377 or 0141 314 6800

Open: Monday to Friday, 8.45am – 5.00pm

Location: Radiology department, ground floor.

Imaging (CT)

Call: 0141 347 8379

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday to Saturday, 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (MRI)

Call: 0141 347 8406

Monday to Thursday, 8.00am – 8.00pm

Friday and Saturday, 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (Ultrasound)

Call: 0141 347 8367

  • Monday to Thursday: 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm

Location: Radiology department, ground floor

Imaging (Interventional)

Call: 0141 314 6800

Open: Monday to Friday, 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (DEXA)

Call: 0141 314 7154

Open: Monday to Friday, 8.45am – 5.00pm

Location: Radiology department, ground floor.

Infertility Clinic

Call: 0141 314 7161

Multi Agency Team for Care at Home

Call:

  • Rehabilitation suite: 0141 314 6831
  • Physiotherapy: 0141 314 7466 or 0141 314 7467
  • Occupational Therapy: 0141 314 7468
Neonatal Clinic

Call:

  • General: 0141 314 6737
  • Women can schedule an appointment with a midwife as soon as they know they are pregnant by calling: 0141 347 8422

Location: Paisley Maternity Hospital

Occupational Therapy

Call: 0141 314 6127 or 0141 314 6770

Orthodontics

Call: 0141 314 6699

Orthopaedics (Fracture Clinic)

Call: 0141 314 6865

Orthotics

Call: 0141 347 8909

Out of Hours GP Service
Outpatiets Clinics

Call:

  • Reception desk 1: 0141 314 6126 or 0141 314 6664
  • Reception desk 2: 0141 314 6665 or 0141 314 6140

Panda Centre – Children’s Services

Call: 0141 314 7202

Location: Panda Centre

Physiotherapy

Call: 0141 314 6124 or 0141 314 7112

Postmenopausal Bleeding Clinic

Call: 0141 314 6719

Preassessment Clinic

Call: 0141 314 7217

Smoking Cessation Services

Location: Outpatient department.

Speech and Language Therapy

Call: 0141 314 6117

Spiritual Care

Call: 0141 314 9561 or 0141 314 7365

Email: chaplains@ggc.scot.nhs.uk

Location: Half way down the long glass corridor.

Stoma Care

Call: 0141 314 7058

Open: Monday to Friday, 9.00am – 5.00pm

Royal Alexandra Radio Show

We’ve partnered with Quality Radio FM 107.5 to launch the Royal Alexandra Hospital Radio Show. 

Tune into your local radio station every Wednesday from 12:00pm to 1:00pm to listen live. 

We’ll play your favourite songs and give shout outs to your loved ones staying or working in hospital. The show will feature news and information, keeping you up to date about the hospital and NHSGGC.  

Submit music requests and messages to your friends and family staying or working in hospital by emailing rahradio@qualityradio.uk.

Smokefree Zones and Information

It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites. 

The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building). 

Watch the ‘No smoking within 15 metres of an NHS hospital building – explainer video‘ for more information.

Safe Access Zone

There is a Safe Access Zone in place at this hospital where abortion services are provided.

Within a Safe Access Zone, it’s illegal to try to influence, harass, or prevent anyone from accessing or providing abortion services.

Royal Alexandra Hospital News

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Getting Here

Getting Around Our Campus

Click the image below to view / download a PDF of the site map, which also includes travel directions.

Wards and Visiting

Ward 1 – Acute Receiving Unit, Respiratory

Call: 0141 452 2346

Ward 2 – Acute Receiving Unit, General Medicine

Call: 0141 452 2348

Ward 3 – Acute Receiving Unit, Gastroenterelogy

Call: 0141 452 2303

Ward 4 – Acute Receiving Unit, Medicine for the Elderly

Call: 0141 452 2351

Ward 5 – Acute Receiving Unit, Medical

Call: 0141 452 2316

Cash Withdrawal (ATM)
Critical Care and Coronary Care Unit/Ward

Call the main hospital switchboard: 0141 201 1100

Immediate Assessment Unit/Ward

Call: 0141 452 2338

Intensive Care Unit/Ward

Call the main hospital switchboard: 0141 201 1100

Medical High Dependency Unit/Ward

Call the main hospital switchboard: 0141 201 1100

Surgical High Dependency Unit/Ward

Call the main hospital switchboard: 0141 201 1100

Ward 2A – Medicine for the Elderly / Short Stay

Call: 0141 452 3750

Location: Level 2 – Arran lift and stair, turn right.

Find your way here from the main entrance (PDF map)

Ward 4A – Renal Acuity

Call: 0141 452 2410

Location: Level 4 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 4B – Bone Marrow Transplant

Call: 0141 452 2430

Location: Level 4 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 4C – Haematology/Renal Assessment and Day Area

Call: 0141 452 2408 – Haematology

Call: 0141 452 2401 – Renal Assessment

Location: Level 4 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 4D – Renal Medicine

Call: 0141 452 2421

Location: Level 4 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 5A – Diabetes

Call: 0141 452 2450

Location: Level 5 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 5B – Diabetes

Call: 0141 452 2480

Location: Level 5 – Arran lift and stair.

Ward 5C – Communicable Diseases

Call: 0141 452 2470

Location: Level 5 – Bute lift and stair.

Ward 5D – General Medical

Call: 0141 452 2460

Location: Level 5 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 6A – Rheumatology

Call: 0141 452 2500

Location: Level 6 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 6B – Rheumatology

Call: 0141 452 2530

Location: Level 6 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 6C – Cardiology

Call: 0141 452 2520

Location: Level 6 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 6D – Cardiology

Call: 0141 452 2510

Location: Level 6 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 7A – Respiratory

Call: 0141 452 2550

Location: Level 7 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 7B – Respiratory

Call: 0141 452 2580

Location: Level 7 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 7C – Respiratory

Call: 0141 452 2570

Location: Level 7 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 7D – Respiratory

Call: 0141 452 2560

Location: Level 7 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 8A – Medicine for the Elderly Assessment

Call: 0141 452 2600

Location: Level 8 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 8B – Gastroenterolgy

Call: 0141 452 2630

Location: Level 8 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 8C – Gastroenterolgy

Call: 0141 452 2620

Location: Level 8 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 8D – Gastroenterolgy

Call: 0141 452 2610

Location: Level 8 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 9A – General Surgical

Call: 0141 452 2650

Location: Level 9 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 9B – General Surgical

Call: 0141 452 2680

Location: Level 9 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 9C – General Surgical

Call: 0141 452 2670

Location: Level 9 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 9D – General Surgical

Call: 0141 452 2660

Location: Level 9 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 10A – Orthopaedics

Call: 0141 452 2700

Ward 10B – Orthopaedics

Call: 0141 452 2730

Location: Level 10 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 10C – Orthopaedics

Call: 0141 452 2720

Location: Level 10 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 10D – Orthopaedics

Call: 0141 452 2710

Location: Level 10 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 11A – Vascular

Call: 0141 452 2750

Location: Level 11 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 11B – ENT (Ear, Nose,Throat)

Call: 0141 452 2780

Location: Level 11 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 11C – Urology

Call: 0141 452 2770

Location: Level 11 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 11D – Vascular/General Medicine

Call: 0141 452 2760

Location: Level 11 – Bute lift and stair.

Ward 68 – Hyper Acute Stroke

Call: 0141 452 3230

Ward 51 – Medicine for the Elderly – Assessment
Ward 52 – Medicine for the Elderly – Specialist Delirium & Dementia
Ward 53 – Neurology Day Unit
Ward 54 – Medicine for the Elderly – Assessment
Ward 55 – Medicine for the Elderly – Assessment
Ward 56 – Stroke Rehabilitation
Ward 57 – Stroke Rehabilitation
Institute of Neurosciences and Spinal Unit
Maternity Unit
West of Scotland Major Trauma Ward

Call: 0141 452 3902

Location: Level 1 – Bute lift and stair.

Services and Outpatients

Accident and Emergency Department (A&E)

Open: Open 24 hours, all year round.

Location: Level 0 – Enter from Langlands Drive (opposite Car Park 3).

Campus map (PDF)

Acute Receiving Outpatients Clinic

Call: 0141 452 2310

Location: Level 0 – Bute lift and stair, turn right into the corridor then turn left. The clinic is on your right.

Find your way here from the main entrance (PDF map)

Ambulatory Care

Call: 0141 452 2359

Aroma Café Level 1

Open: Monday to Friday, 8.00am – 4.00pm

Location: Level 1 – Arran lift and stair, turn right, café is straight ahead on your right.

Find your way here from the main entrance (PDF map)

Audiology

Call: 0141 452 3152

Email: QEUH.Audiology@ggc.scot.nhs.uk

Location: Room 114

Baby Feeding and Nappy Change
Bereavement Service
Bone Marrow Transplant

Call: 0141 452 2430

Location: Level 4 – Bute lift and stair to ward 4B.

Cardiac Rehabilitation

Call main switchboard: 0141 201 1100

Location: Level 0.

Day Surgery Unit

Call main switchboard: 0141 201 1100

Dermatology

Call main switchboard: 0141 201 1100

Discharge Lounge

Call main switchboard: 0141 201 1100

Location: Follow the signs to Atrium, pass Bute (lift and stair), turn right into a corridor, turn left, Discharge Lounge is on your left.

Find your way here from the main entrance (PDF map)

Endoscopy

Call main switchboard: 0141 201 1100

Location: Level 2 – Arran lift and stair, turn left, Endoscopy is straight ahead on your right.

Find your way here from the main entrance (PDF map)

Haematology and Blood Transfusion

Call:

  • General Telephone: 0141 354 9100
  • Clinical Advice can be obtained during normal office hours, by contacting the duty Consultant Haematologist, via switchboard: 0141 201 1100

Service Hours:

  • Routine service: Monday to Friday, 9.00am – 5.00pm
  • Weekend service: Saturday and Sunday, 9.00am – 1.00pm
  • Out of Hours service: Monday to Friday, 5.00pm – 9.00am and Saturday and Sunday 1.00pm – 9.00am.

Location: Laboratory Medicines Building.

Haemato-Oncology

Call: 0141 452 2408

Location: Based in ward 4C and also sits in ward B7 of the Beatson West of Scotland Cancer Centre based in the Gartnavel Campus.

Imaging (X-ray including Fluoroscopy)

Call: 0141 452 3510 or 0141 452 3511

Open: Monday to Friday, 8.45am – 5.00pm

Location: Imaging Department,

Site Maps

Imaging (CT)

Call Central Booking Office: 0141 347 8379

Open: Monday to Friday, 8.45am – 5.00pm

Location: Imaging Department.

Site Maps

Imaging (MRI)

Call Central Booking Office: 0141 347 8406

Open:

Monday to Thursday, 8.00am – 8.00pm

Friday and Saturday, 9.00am – 5.00pm

Location: Level 0 – Imaging Department.

Site Maps

Imaging (Ultrasound)

Call Central Booking Office: 0141 347 8367

Open: Monday to Friday, 8.45am – 5.00pm

Location: Imaging Department.

Site Maps

Imaging (Interventional)

Call: 0141 452 3590 (Monday to Friday, 8.30am – 5.00pm)

Open: Monday to Friday, 9.00am – 5.00pm

Location: Level 1 – Imaging Department.

Site Maps

Immunology and Neuroimmunology

Urgent laboratory enquiries: 0141 347 8872, internal 68872

Routine laboratory enquiries: immunology.labs@ggc.scot.nhs.uk

Open: Monday to Friday 9.00am to 5.00pm (excluding Bank Holidays)

Location: Level 1, Laboratory & Facilities Management Building

Clinical Immunology secretarial cover: 0141 451 6091

Laboratory Genetics

Call: 0141 354 9300

Email: geneticlabs@ggc.scot.nhs.uk

Location: Level 2 – Laboratory Medicine and Facilities Management Building. 

Living Kidney Donation
Medical Day Unit

Call main switchboard: 0141 201 1100

Location: Level 1 – Bute lift and stair, Medical Day Unit (waiting area E) is straight ahead on your left.

Find your way here from the main entrance (PDF map)

Medicine for the Elderly Clinics (Day Hospital, Langlands)

Call: 0141 201 2440

Medicine for the Elderly Clinics (Day Hospital, New Victoria Hospital)

Call: 0141 347 8148

Microbiology and Virology

Call: 0141 354 9132

Location: Level 4 – South Sector Laboratory, Laboratory Medicine and Facilities Management Building.

Nuclear Medicine

Call main Hospital switchboard: 0141 201 1100

Location: Level 1 – Arran lift and stair, turn left, Nuclear Medicine is straight ahead.

Find your way here from the main entrance (PDF map)

Occupational Therapy

Call main switchboard: 0141 201 1100

Location: Level 0 – Therapies (Waiting Area A) is in front of you to the left of the main entrance.

Find your way here from the main entrance (PDF map)

Orthotics

Call: 0141 347 8909

Outpatient Department

Call main switchboard: 0141 201 1100

Outpatient check-in

If you are attending as an outpatient you can check in using the letter we sent you when you arrive – just like at the airport. Scan in your hospital letter at one of the scanning check-in points, confirm your details and you’ll be shown where to go next. It’s a really easy system to use but, if you prefer, one of our friendly volunteers will be happy to help. When you arrive at your outpatient waiting room, keep an eye on the screen – it will call you to your clinic room.

Pathology and Mortuary

Pathology Department

Call: 0141 354 9500

Location: Level 3 with some facilities also on level 2. Laboratory Medicine and Facilities Management Building.

Mortuary

Call: 0141 354 9357

Location: Level 0 with some facilities also on level 1. Laboratory Medicine and Facilities Management Building

Patient Liaison

Call main switchboard: 0141 201 1100

Pharmacy

Call main switchboard: 0141 201 1100

Location: Level 0

Find your way here from the main entrance (PDF map)

Phototherapy

Call main switchboard: 0141 201 1100

Location: Level 2 – Arran lift and stair, Phototherapy is on your left.

Find your way here from the main entrance (PDF map)

Physiotherapy

Call main switchboard: 0141 201 1100

Location: Level 0 – Therapies waiting area A is in front of you to the left of the main entrance.

Find your way here from the main entrance (PDF map)

Rehabilitation

Call main switchboard: 0141 201 1100

Restaurant

Call main switchboard: 0141 201 1100

Open: Monday to Friday, 07.00am – 6.30pm and Saturday and Sunday 8.00am – 5.00pm

Location: Level 1 – Arran lift and stair, turn right, restaurant is straight ahead on your left.

Find your way here from the main entrance (PDF map)

Same Day Admission Unit

Call main switchboard: 0141 201 1100

Location: Level 2 – Arran lift and stair, turn left and left again, Same Day Admission Unit is straight ahead on your right.

Find your way here from the main entrance (PDF map)

Scottish Newborn Screening Laboratory

Call: 0141 354 9277

Location: Level 2 – Laboratory Medicine.

Self Check In Kiosks

Call main switchboard: 0141 201 1100

Location: Atrium, Level 0

Shops/Retail

Call main switchboard: 0141 201 1100

Location: Atrium, Level 0

Spiritual Care – Sanctuary

Call: 0141 452 3221

Location: Level 1 – Bute lift and stair.

Stoma Care

Call: 0141 451 6000 or 0141 451 5999

Support and Information Service
Travel Office

Call main switchboard: 0141 201 1100

Location: Level 0

Find your way here from the main entrance (PDF map)

WestMARC

Call main switchboard: 0141 201 1100

Maternity Information

Maternity Assessment telephone number: 0141 232 4363

Smokefree Zones and Information

It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites. 

The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building). 

Watch the ‘No smoking within 15 metres of an NHS hospital building – explainer video‘ for more information.

Safe Access Zones

There is a Safe Access Zone in place at this hospital where abortion services are provided.

Within a Safe Access Zone, it’s illegal to try to influence, harass, or prevent anyone from accessing or providing abortion services.

Queen Elizabeth University Hospital News

Health Secretary visits Queen Elizabeth University Hospital to announce national rollout of ECG patch monitor innovation

Health Secretary visits Queen Elizabeth University Hospital to announce national rollout of ECG patch monitor innovation

Health Secretary Neil Gray met clinicians and innovation leaders to see the impact of cutting-edge t…

Pilot test for rare condition in newborns

Pilot test for rare condition in newborns

Screening could enable earlier treatment and improve life chances Screening of newborn babies to det…

Public Health Minister Jenni Minto visits community pharmacy to champion Quit Your Way smoking cessation service

Public Health Minister Jenni Minto visits community pharmacy to champion Quit Your Way smoking cessation service

Public Health Minister Jenni Minto visited a community pharmacy this week to learn more about the vi…

Archive

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Getting Here

Getting Around Our Campus

Click the image below to view / download a PDF of the site map, which also includes travel directions.

Wards and Visiting

General Medicine

Call:

  • G north – 01475 504462
  • G south – 01475 524114

Location: G north and G south.

General Medicine

Call: 01475 504 485 or 01475 504 482

Location: J south.

General Surgery

Call:

  • H North – 01475 504 480
  • H South – 01475 504 710

Location: H north, H south.

Intensive Care Unit, Coronary Care Unit and High Dependency Unit

Call:

  • ICU – 01475 504 770
  • CCU – 01475 504 440
  • HDU – 01475 505 250

Location: J centre.

Larkfield Unit – Elderly Mental Health, Argyll Unit

Call: 01475 504 367

Larkfield Unit – Mental Health for the Elderly, Ward 4

Call: 01475 505009

Larkfield Unit – Older People Services, Ward 2

Call: 01475 505081

This ward caters for the assessment and rehabilitation of the elderly.

Larkfield Unit – Older People Services, Ward 3

Call: 01475 505020

Larkfield Unit – Physical Disability Rehabilitation Unit

Call: 01475 505009 or 01475 505001 for Community Team

This service provides both inpatient and community rehabilitation to people with complex physical disabilities.

Larkfield Unit – Stroke Services, Ward 1

Call: 01475 504497 or 01475 504259 or 01475 504499

Location: K south.

Mental Health Unit
Medical Receiving Unit

Call: 01475 504494 or 01475 504496

Location: J north.

Ophthalmology – Eye Ward

Call: 01475 504517, 01475 504515 or 01475 504908

Orthopaedic Surgery Ward

Call: 01475 504836 or 01475 504533

Location: K north.

Surgical Receiving Ward

Call: 01475 504480

Location: H north.

Services and Outpatients

Accident and Emergency Department

Call: 01475 504351

This is an Emergency Department. We prioritise people who have a serious injury or accident or who have a sudden serious illness or medical condition. It may be more appropriate and you may be seen more quickly by your GP or another health care professional rather than waiting for treatment here.

If you think that someone’s life is at risk you should call 999 right away.

A&E and Minor Injuries Services are available in a number of locations. Use our postcode finder to see which is the right one for you.

Children with serious illnesses and injuries who are less than one year of age should be taken to the Royal Hospital for Children, Govan, Glasgow. Children from one year on should either go to your designated A&E department or to the Royal Hospital for Children.

You can find out more about which conditions may be seen and treated more quickly elsewhere from our Know who to turn to pages.
Opening hours:

24-hour service

Audiology

Call: 01475 504369 

Email: audiology.irh@ggc.scot.nhs.uk

  • Repairs/Servicing/tubing change – by appointment only
  • A postal service is available for batteries and repairs.

Open:

Battery collection service only – please bring your yellow battery book with you.

  • Inverclyde Royal Hospital: Monday to Friday, 9.00am – 12.30pm and 1.30pm – 4.30pm
  • Greenock Town Hall: Monday to Thursday, 9.30am – 4.00pm, Friday 9.30am – 3.30pm
  • Gourock Health Centre: Monday to Friday, 9.30am – 12.30pm
  • Port Glasgow Health Centre: Monday to Friday, 9.00am – 4.30pm
  • Brooksby Health Centre, Largs: Monday to Friday, 9.30am – 4.00pm

Children’s Services

Call: 01475 504438

Community Maternity Unit

Call: 01475 504619 or 01475 504775

Women can make an appointment with a midwife as soon as they find out they are pregnant by calling: 0141 347 8422

Location: F north

Dental Treatment

Call: 01475 504968

Dermatology

Call:

  • Dermatology service: 01475 504940
  • Secretaries: 01475 504508 or 01475 504460

Location: G centre.

Dietetics

Call: 01475 504313

Fracture Clinic

Call: 01475 504342

Gynaecology Outpatient and Day Case Service

Call: 01475 504542

Location: L centre.

Haematology

Call: 01475 504431

Location: L south.

Haematology and Blood Transfusion

Call:

  • General: 01475 505494
  • Quality Manager – 0141 314 6653

Location: Level C.

Imaging (X-Ray including Fluoroscopy)

Call: 01475 524171 or 01475 504926

Open: Monday to Friday, 8.45am – 5.00pm

Location: Radiology department, ground floor.

Imaging (CT)

Call Central Booking Office: 0141 347 8379

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (MRI)

Call Central Booking Office: 0141 347 8406

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday to Saturday, 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (Ultrasound)

Call Central Booking Office: 0141 347 8367

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday to Saturday, 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (Interventional)

Call: 01475 504509

Open: Monday to Friday, 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (DEXA)

Call: 01475 504403

  • Monday and Friday, answer machine only
  • Tuesday, Wednesday and Thursday, 9.00am – 4.30pm

Location: Radiology department, ground floor.

Larkfield Day Hospital

Call: 01475 505045

Oncology Day Case

Call: 01475 504 645

Location: F south.

Orthotics

Call: 0141 347 8909

Out of Hours GP Service

Call: 111

The Out of Hours GP service based at this hospital has been temporarily suspended. For further information on this please read our press release.

NHSGGC to implement temporary arrangements to stabilise Out-of-Hours Service

Due to the current risks posed by COVID-19, unless there is an immediate need for care, your GP Out of Hours service will NOT see you if you turn up unexpectedly.

If you feel unwell outwith normal surgery hours, call NHS 24 on 111. You will be given advice depending on your symptoms.

This could include:

  • How to manage symptoms at home
  • Advice on visiting your local pharmacy
  • You may need to see an on-call doctor or other health professional. If you need to see a doctor immediately NHS 24 will arrange this for you.
Outpatient Clinics

Call: 01475 504336

Pain Clinic

Call: 01475 644 777 or 01475 633 777

Contact:

  • Louise Dearie
  • Claire Stewart, Clinical Service Manager
  • Dr Lew-Chin Chee, Lead Consultant for Pain Clinic

Location: Pain clinic, department of Anaesthesia, level N.

Podiatry

Call: 01475 504466

Rheumatology Helpline

Call: 01475 504561

Skin Day Care

Call: 01475 504940 or 01475 504794

Location: G centre.

Speech and Language Therapy

Call: 01475 504366

Spiritual Care and the Hospital Sanctuary

Call: 01475 504759

Location:

  • Sanctuary, level E, room E52.
  • Chaplaincy Office, opposite the Sanctuary, room E51.

Stoma Care

Call: 01475 505 207

Open: Monday to Thursday, 9.00am – 5.00pm

Smokefree Zones and Information

It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites. 

The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building). 

Watch the ‘No smoking within 15 metres of an NHS hospital building – explainer video‘ for more information.

Safe Access Zones

There is a Safe Access Zone in place at this hospital where abortion services are provided.

Within a Safe Access Zone, it’s illegal to try to influence, harass, or prevent anyone from accessing or providing abortion services.

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