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Better Care

Every member of our staff contributes to better care. Do you know someone who has experienced outstanding patient care from a member of our staff.  Maybe you are a staff member who is working together in new and co-operative ways to improve the way we deliver services.

Have you or someone you know taken an innovative approach to patient care? Or perhaps you or someone you know has developed a new product which helps and improves everyday practices in the workplace.  We know our staff provide incredible patient care but we need you to tell us your stories.

Better Health

Do you know of or are you involved with an initiative which seeks to improve the health and wellbeing of patients, the public and/or staff, such as healthy eating; smoking cessation; financial inclusion; physical activity; equalities in health and wellbeing; or improving mental health activities.  If so, then we want you to tell us all about it.

Better Value

We want to hear about initiatives which have been implemented to achieve better productivity within NHSGGC. As a staff member, maybe you have devised a way to deliver the same quality of service more efficiently or perhaps you have submitted an idea to our Small Change Matters campaign. If you know of something which is being done differently or has taken a new approach to work which makes better use of resources, then you should enter this category. 

Better Workplace

We are pleased to introduce a new award category to recognise the often unseen work of our staff who are helping to make NHSGGC a Better Workplace. Have you or someone you know developed a new approach to team working at local level, helping to improve workplace culture? Or have you or someone you know delivered an innovative approach to helping improve staff health and wellbeing. If you are a staff member share with us how you have positively supported diversity, inclusion and releasing potential of your colleagues or nominate one of your team/manager for supporting you personally.

Global Citizenship

Do you know someone who has travelled overseas either as part of a team or individually to provide healthcare and/or education in developing countries or in countries in crisis? Or maybe you have been part of a team who has travelled overseas. Are you or someone you know in the Reserve Forces or have you or someone you know taught people from abroad within NHSGGC’s own healthcare facilities.  We want to hear all your stories of our staff helping people from other countries.

Nursing & Midwifery

Do you know a nurse or group of nurses who display the best qualities of patient care and the ethos of nursing?  Do you know a nurse or midwife who deserves recognition?  Has someone you know made a difference to the care of patients and their families in a hospital or in the community?  If so, we want you to tell us all about them.

Volunteer

We want to hear about people who are providing outstanding help and support through volunteering or those who have provided patient opinions perhaps on a Public Partnership Forum within a HSCP or on a patients’ panel.  The people that go the extra mile, contributing tirelessly for the benefit of other patients, we want to hear about the work they do.

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When filling in your nomination form, don’t forget to put as much detail as you can. Remember, you are telling a judging panel who don’t know the person, team or service you are nominating. Simply saying someone goes above and beyond is not enough detail for the judging panel to score on. Give clear, direct and specific detail. Include enough information for the panel to become familiar with the nominee.

Guidelines for writing your nomination

  • Please read the category criteria so you understand what the judges are looking for
  • You can submit as many nominations as you wish
  • The way in which the person/team or the project is exemplary should be detailed
  • Start with a clear, direct, and specific statement of why the nominee deserves recognition. Include enough information for the panel to become familiar with the nominee’s specific challenges faced, actions taken, and results or goals met. List the most important information in the first few sentences and then elaborate as necessary
  • Give specific examples that address the award criteria and elaborate on why the nominee’s accomplishments are worthy of the award
  • Examples could include outcomes, results, and/or activities ‘above and beyond’ the nominee’s job description. Include qualities that make this person outstanding, and that are clearly relevant to the award criteria (eg, contribution, team-building, collaboration, initiative, and leadership)
  • Provide a complete overview of the nominee or team’s accomplishments. It is important to tell the nominee’s story as you would to a stranger.
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We are delighted to announce that we have teamed up with neighbouring local authority leisure providers to offer staff the chance to sign up to discounted leisure memberships. The scheme works by NHSGGC paying the annual membership fee, entitling staff to a 12 months membership. Staff sign a salary mandate form and the payments are deducted on a monthly basis from salary for a period of 12 months.

East Dunbartonshire

East Dunbartonshire – £318.90

To apply:

Download the application form from the link above and send the completed form and any enquires to gym.applications@ggc.scot.nhs.uk

We start new memberships on the 1st of each month. Please apply at least 2 weeks before the day you would like your membership to start to allow time to process your application.

Any applications received after this date will be added in to the next month applications.

To activate your membership:

Local authorities vary but usually once the membership is set up you will be given a membership numbers which you can quote at the first visit to the gym/facility. The facility will then issue a membership card.

Cancelling your membership:

See local authority terms and conditions. If you wish to cancel email gym.application@ggc.scot.nhs.uk or write to Kim Friel (Ledger Manager). However, the loan is for one whole year, if you cancel before the membership is finished you will have to pay the outstanding balance.

Find out what’s on offer on the East Dunbartonshire Leisure and Culture website.

East Renfrewshire

East Renfrewshire – £240.00

To apply:

Download the application form from the link above and send the completed form and any enquires to gym.applications@ggc.scot.nhs.uk

We start new memberships on the 1st of each month. Please apply at least 2 weeks before the day you would like your membership to start to allow time to process your application.

Any applications received after this date will be added in to the next month applications.

To activate your membership:

Local authorities vary but usually once the membership is set up you will be given a membership numbers which you can quote at the first visit to the gym/facility. The facility will then issue a membership card.

Cancelling your membership:

See local authority terms and conditions. If you wish to cancel email gym.application@ggc.scot.nhs.uk or write to Kim Friel (Ledger Manager). However, the loan is for one whole year, if you cancel before the membership is finished you will have to pay the outstanding balance.

Find out what’s on offer on the East Renfrewshire Culture and Leisure website.

Glasgow Club

NHSGGC staff can take advantage of a reduced membership rate of £21.96 per month for the Glasgow Club. This gives access to all local authority sport and leisure facilities in Glasgow, including swimming, gym, and fitness classes. For more information go to www.glasgowclub.org

The scheme works by Greater Glasgow and Clyde NHS Board paying the annual membership fee of £285.50 to Glasgow City Council. This entitles membership of the Glasgow Club for a period of 12 months with 1 extra month included. To more info, guidance, terms and conditions and application form, go to:

www.nhsggc.scot/downloads/glasgow-club-application-form

Inverclyde

Inverclyde – £427.35

To apply:

Download the application form from the link above and send the completed form and any enquires to gym.applications@ggc.scot.nhs.uk

We start new memberships on the 1st of each month. Please apply at least 2 weeks before the day you would like your membership to start to allow time to process your application.

Any applications received after this date will be added in to the next month applications.

To activate your membership:

Local authorities vary but usually once the membership is set up you will be given a membership numbers which you can quote at the first visit to the gym/facility. The facility will then issue a membership card.

Cancelling your membership:

See local authority terms and conditions. If you wish to cancel email gym.application@ggc.scot.nhs.uk or write to Kim Friel (Ledger Manager). However, the loan is for one whole year, if you cancel before the membership is finished you will have to pay the outstanding balance.

Find out what’s on offer on the Inverclyde Leisure website.

North Lanarkshire

North Lanarkshire – £276.00

To apply:

Download the application form from the link above and send the completed form and any enquires to gym.applications@ggc.scot.nhs.uk

We start new memberships on the 1st of each month. Please apply at least 2 weeks before the day you would like your membership to start to allow time to process your application.

Any applications received after this date will be added in to the next month applications.

To activate your membership:

Local authorities vary but usually once the membership is set up you will be given a membership numbers which you can quote at the first visit to the gym/facility. The facility will then issue a membership card.

Cancelling your membership:

See local authority terms and conditions. If you wish to cancel email gym.application@ggc.scot.nhs.uk or write to Kim Friel (Ledger Manager). However, the loan is for one whole year, if you cancel before the membership is finished you will have to pay the outstanding balance.

Find out what’s on offer on the North Lanakshire Council website.

Renfrewshire

Renfrewshire (OneRen) – £299 

No application form – join via Leisure Membership in Renfrewshire

OneRen offer a range of memberships to suit all needs. Memberships are provided based on the activities our members choose to access such as gym only, swim only, gym and class or full access. Details on all memberships types can be found via the link below:

Leisure Membership in Renfrewshire

Membership can be arranged directly with OneRen, no further NHS discount applicable.

Cancelling your membership:

Renfrewshire membership is arranged directly through OneRen, and is not a loan through NHSGGC. Therefore arranging and cancelling the membership will be done directly through OneRen.

Find out what’s on offer at Renfrewshire (OneRen).

West Dunbartonshire

West Dunbartonshire – £285.50

To apply:

Download the application form from the link above and send the completed form and any enquires to gym.applications@ggc.scot.nhs.uk

We start new memberships on the 1st of each month. Please apply at least 2 weeks before the day you would like your membership to start to allow time to process your application.

Any applications received after this date will be added in to the next month applications.

To activate your membership:

Local authorities vary but usually once the membership is set up you will be given a membership numbers which you can quote at the first visit to the gym/facility. The facility will then issue a membership card.

Cancelling your membership:

See local authority terms and conditions. If you wish to cancel email gym.application@ggc.scot.nhs.uk or write to Kim Friel (Ledger Manager). However, the loan is for one whole year, if you cancel before the membership is finished you will have to pay the outstanding balance.

Find out what’s on offer on the West Dunbarton Council website.

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Food and fluid mythbusters are part of the Food First campaign

The campaign focuses on the importance of food and drink in improving a patient’s recovery and how it can potentially lead to quicker discharge from hospital.

The information is aimed at staff, patients, visitors and family and highlights the role we can all play in patient recovery.

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The NHSGGC staff Excellence Awards are looking for patients, visitors and staff to nominate our dedicated teams and individuals.  Our staff truly have gone above and beyond in this past year and a half and we want you to tell us about your experience of outstanding care.

These prestigious awards are for individual members of staff, teams, or projects that have identified ways to deliver improvements that benefit patients and service uses, colleagues, or NHSGGC.

Staff, patients and visitors can all nominate in these awards. We want you to tell us about the dedicated teams and individuals who go to extraordinary lengths to provide exceptional care for people who use our health services.

But we’re not just looking to celebrate the tremendous efforts of our staff. We are also looking for services that staff have moulded to patients’ needs, or projects that have transformed the way we work.

There are seven categories in our Excellence Awards, so there is a category to fit every project, programme, or an outstanding member of staff.

They are:

  • Better Care
  • Better Health
  • Better Value
  • Better Workplace
  • Global Citizenship
  • Nursing & Midwifery
  • Volunteer.

Our awards are a brilliant opportunity to shine a light on someone you know, who goes above and beyond the call of duty, to provide exceptional care and support.

We know our staff provide incredible patient care but we need you to tell us your stories.

The closing date was Wednesday 19 February 2025.

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Our Internal Communications Team communicates news to over 40,000 NHSGGC staff. This is done using a range of digital and physical channels, including the daily Core Briefs.

The team also manage the annual Excellence Awards scheme, the culmination of which is the prestigious annual Celebrating Success Awards ceremony.

If you are a member of staff seeking internal communications support, please contact Lyn (Lyn.Stirling@ggc.scot.nhs.uk) or Caragh (Caragh.Cheesman@ggc.scot.nhs.uk) who will be happy to help.

We are always keen to receive news from staff, so please get in touch if you have something to share.

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Core Brief is our regular employee update and provides important updates across a variety of topics, ranging from operational and site specific information, through to messages for our staff from our Chief Executive.

To access Core Brief, please click on one of the tiles below, or use the search function.

Core Brief

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Core Brief – 18 December 2025 (Daily update, 11.40am)

Topics in this Core Brief include: The Big Conversation: Priority 2 – Professional Practice; Listening to our patients; NHSGGC Bin survey; and RAH – Vale of Leven shuttle bus.

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Core Brief – 17 December 2025 (Transforming Together Update, 9.15am)

This issue of Core Brief includes: an update on Hackathon 4 as the programme continues to co-design the future for NHSGGC.

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Core Brief – 16 December 2025 (Daily update, 4.20pm)

Topics in this Core Brief include: Message from NHSGGC HEPMA team and Antimicrobial Team; Cyber Crime: Recognising the signs; and Quit for Christmas 2025.

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Core Brief – 15 December 2025 (Daily update, 1.30pm)

Topics in this Core Brief include: Introducing the Updated Clinical Quality Publication Framework and Toolkit; and Quality Strategy Newsletter.

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Core Brief – 12 December 2025 (Message from William Edwards, Deputy Chief Executive, 1.00pm)

This message is a thank you from William Edwards, Deputy Chief Executive and Chief Operating Officer, following the System Reset.

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Core Brief – 11 December 2025 (Daily update, 12.45pm)

Topics in this Core Brief include:
• Risk Management Q&A: Chief Risk Officer Katrina Heenan tackles five common misconceptions
• Staff Governance Standard: Provided with a Continuously Improving and Safe Working Environment
• M8, Hillington Interchange, Major Bridge Refurbishment – Festive period restrictions

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Core Brief – 10 December 2025 (Daily update, 12.10pm)

Topics in this Core Brief include: Looking after yourself and others – New sessions for 2026; Are you a member of staff who is Deaf or a BSL user?; and Staff Spotlight: Maria Flynn’s Journey with Access to Work.

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Core Brief – 9 December 2025 (Daily update, 12.15pm)

Topics in this Core Brief include: Parkhead Hub Officially Opens as Scotland’s Largest Integrated Health and Social Care Facility; Disability History Month – A message from our Employee Director Ann Cameron-Burns; Festive Pay Dates; and Public transport festive service levels 2025/26.

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Core Brief – 8 December 2025 (Daily update, 1.30pm)

Topics in this Core Brief include: FRSMs (Fluid Resistant Surgical Masks) update; Why are Personal Development Planning and Review (PDP&R) conversations so important? Hear from Vice Chair David Gould; and Day 13 of 16 Days of Activism Against Gender Based Violence.

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Core Brief – 8 December 2025 (Interface Update, 10.45am)

In this edition of the Interface update, we dive into new patient pathways launched in the Flow Navigation Centre Plus (FNC+Plus), continue our recruitment drive, and welcome new members to the team.

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Core Brief – 5 December 2025 (Daily update, 4.27pm)

Topics in this Core Brief include: Important information – universal use of masks in NHSGGC.

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Core Brief – 4 December 2025 (Daily update, 12.40pm)

Topics in this Core Brief include: Influenza: Important Staff Information

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Core Brief – 3 December 2025 (Daily update, 12.10pm)

Topics in this Core Brief include: Interpreting Support Provision; Be the Support That Makes a Difference – New Peer Support Training Dates 2026!; Care Home Collaborative – December newsletter.

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Core Brief – 2 December 2025 (Daily update, 11.45am)

Topics in this Core Brief include: Reduced Working Week (AfC): Updated resources to support contingency planning for 1 April 2026; Acute Non-Routine Referral Pathway – TrakCare; If something isn’t right, talk to us; New functionality launches as part of Copilot AI tool for work; and How one simple adjustment transformed my working life.

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Core Brief – 1 December 2025 (Daily update, 10.35am)

Topics in this Core Brief include:
• Board urges staff to have their annual Personal Development Planning and Review (PDP&R) conversations
• GGC Medicines Update
• Let’s Talk Practice Education! Restorative Clinical Supervision
• Let’s talk about… wellbeing webinar: Changing Habits for the Better

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Core Brief – 28 November 2025 (Daily update, 3.15pm)

Topics in this Core Brief include:
• Change to staff flu vaccination date
• Colleagues focus on Quality Strategy at Mini Accelerated Design Event
• Active Staff update: new classes available and more coming soon
• Are you a member of staff who is Deaf or a BSL user? We need your input
• Your Voice Matters: Staff Experience Action Plan Progress
• Fellowship Programme and Crisis Negotiations for Quality Improvers Event (10 December)
• Day 4 of 16 Days of Activism against Gender Based Violence

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Core Brief – 28 November 2025 (Daily update, 10.21am)

This Core Brief features a message from William Edwards, Deputy Chief Executive and Chief Operating Officer thanking staff for your support and commitment for the System Reset which has been running since 20th November, and announcing its extension to 8 December.

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Core Brief – 27 November 2025 (Message from the Chief Executive, Professor Jann Gardner, 3.35pm)

Last week, Professor Jann Gardner, Chief Executive, and Mr William Edwards, Deputy Chief Executive, visited the Virtual Hospital/FNC+Plus, Queen Elizabeth University Hospital (QEUH) and the Royal Hospital for Children (RHC). Their aim was to engage directly with clinical and laboratory colleagues, explore the latest advances in patient care, and discuss how NHSGGC is shaping the future of healthcare through innovation, integration, and a commitment to continuous improvement.

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Core Brief – 25 November 2025 (Daily update, 12.10pm)

Topics in this Core Brief include: Festive Pay Dates; NHS Greater Glasgow and Clyde: Public Holidays 2026/27; Care Home Winter Readiness Pack 25/26; and IMAGINE a shift where every colleague feels safe.

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Core Brief – 24 November 2025 (Daily update, 2.25pm)

At last week’s Hackathon, Director of Interface Lorraine Cowie spoke about how new digital pathways will be transformative for NHSGGC and our HSCPs.

These new pathways will ensure that we can provide the right care to patients, in the right place, at the right time.

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Core Brief – 21 November 2025 (Daily update, 4.45pm)

This week, colleagues came together from across the whole system at Hackathon 3 to develop new pathways and co-design services for our patients.

In this short video from the Hackathon – our biggest to date – we hear about the importance of all colleagues coming together in a collective effort to create impactful change.

Hackathon 3 – Post-Event – YouTube

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Core Brief – 20 November 2025 (Daily update, 1.45pm)

Topics in this Core Brief include: Risk vs Incident: Chief Risk Officer Katrina Heenan’s easy guide to spot the difference; NHSGGC, Supporting Your Safety, Recovery and Equality; Patient Engagement and Public Involvement – Lunchtime Learning Sessions now LIVE!; Pharmacy Distribution Centre: Non-return of totes, CD wallets and cages; and Let’s Talk Practice Education: Supporting Practice Assessors and Practice Supervisors.

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Core Brief – 20 November 2025 (Daily update, 8.30am)

Topics in this Core Brief: Workforce Equality, Diversity and Inclusion Bulletin,

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Core Brief – 19 November 2025 (Daily update, 4.25pm)

With just one day to go, our Chief Executive, Professor Jann Gardner, has officially launched System Reset. Here she tells us what System Reset aims to achieve as we enter the busiest period of the year.

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