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Main Hospitals

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Getting Here

Further Information

Wards and visiting
Ward 1A – 23 Hour Unit

Call: 0141 452 4329

Location: Level 1 – follow signs to the lift. Take the lift/stairs to level 1. Turn left and walk along the corridor, then turn right. Ward 1A is straight ahead.

Find your way here from the main entrance (PDF map)

Ward 1C – Day Care Unit

Call: 0141 452 4401

Location: follow signs to the lift. Take the lift/level 1. Ward 1C is located along the corridor on your left.

Find your way here from the main entrance (PDF map)

Ward 1D – Paediatric Intensive Care Unit

Call: 0141 452 4761

Location: Level 1 – follow signs to the lift. Take the lift/stairs to level 1. Walk along the corridor and turn right and right again. Ward 1D is located along the corridor on your left.

Find your way here from the main entrance (PDF map)

Ward 1E – Cardiology

Call: 0141 452 4438

Location: Level 1 – follow signs to the lift. Take the lift/stairs to level 1. Ward 1E is straight ahead. 

Find your way here from the main entrance (PDF map)

Ward 2A – Schiehallion Ward

Call: 0141 452 4450

Location: Level 2 – follow signs to the lift. Take lift/stair to level 2, exit and walk along the corridor and turn left. Ward 2A is straight ahead.

Find your way here from the main entrance (PDF map)

Ward 2B – Shiehallion Day Care

Call: 0141 452 4475

Location: Level 2 – follow signs to the lift. Take lift/stair, exit at level 2. Ward 2B is on your left.

Find your way here from the main entrance (PDF map)

Ward 2C – Acute Receiving Unit

Call: 0141 452 4490

Location: Level 2 – follow signs to the lift. Take lift/stair, exit at level 2. Ward 2C is next to the lift.

Find your way here from the main entrance (PDF map)

Ward 3A – Neurosurgery, Neurology, Complex Respiratory, Long Term Ventilation, Complex ENT, Endocrine, Metabolic and Eating Disorders

Call: 0141 452 4500

Location: Level 3 – follow signs to the lift. Take lift/stair, exit at level 3. Turn right and ward 3A is straight ahead.

Ward 3B – General Surgery, ENT, Cleft, Maxillo Facial, Plastics, Ophthalmology, Gastroenterology)

Call: 0141 451 4510

Location: Level 3 – follow the signs to the lift. Take lift/stair, exit at level 3. Ward 3B is next to lift.

Find your way here from the main entrance (PDF map)

Ward 3C – Renal, Dialysis suite, Urology, Orthopaedics, Diabetes, Medical Paediatrics, Rheumatology, Non LTV, Complex Respiratory)

Call: 0141 452 4520

Location: Level 3 – follow the signs to the lift. Take lift/stair, exit and turn left. Ward 3C is located along the corridor straight ahead.

Find your way here from the main entrance (PDF map)

Ward 4 – National Child Psychiatry In-patient Unit

Call:

  • Office hours: 0141 452 4535
  • Evenings and weekends: 0141 452 4540

Location: Level 4 – follow the signs to the lift. Take lift/stair, exit and turn right. Ward 4 is straight ahead.

Find your way here from the main entrance (PDF map)

Neonatal Wards

Call:

  • Level 1: 0141 201 2261 or 0141 201 2339
  • Level 2: 0141 232 4334 or 0141 232 4335

Services and outpatients
Accident and Emergency Department (A&E)

Call main switchboard: 0141 201 0000

Location: Level 0 – entrance on Langlands Road, across from car park 3.

Aroma Cafe

Call main switchboard: 0141 201 0000

Open: Monday to Friday, 8.00am – 4.00pm

Location: Level 0.

The Aroma Café provides a range of hot and cold snacks and beverages. The Café is wholly owned by NHSGGC and all profits are reinvested in the NHS.

Find your way here from the main entrance (PDF map)

Baby Feeding / Nappy Change

Call main switchboard: 0141 201 0000

Location: Level 0 – pass Information desk, turn right, walk ahead and turn right, Baby Feeding and Nappy Change is on your right.

Find your way here from the main entrance (PDF map)

Bone Marrow Transplant

Call main switchboard: 0141 201 0000

Cash Withdrawal (ATM)

Call main switchboard: 0141 201 0000

Location: Level 0 – exit the hospital at the main entrance, turn right, cash machine is located on the wall next to the entrance.

Find your way here from the main entrance (PDF map)

Chaplaincy and Spiritual Care

Call: 0141 452 4017

Email: chaplains@ggc.scot.nhs.uk

Location: Level 0 – follow the signs to atrium, pass clinic 5, the Sanctuary is straight ahead.

Find your way here from the main entrance (PDF map)

Children’s Club/Sibling’s Creche

Call main switchboard: 0141 201 0000

Location: Level 0 – pass Information desk, turn right, Children’s Club is straight ahead.

Find your way here from the main entrance (PDF map)

Children’s Diabetes Service

Call main switchboard: 0141 201 0000

Email: childrenwithdiabetes@ggc.scot.nhs.uk

  • Emergency care and admissions are provided here at the Royal Hospital for Children.
  • Outpatient care and teaching take place at the West Glasgow Ambulatory Care Hospital on the former Yorkhill site.
Discharge Lounge

Call main switchboard: 0141 201 0000

Location: Level 3 – follow the signs to the lift. Take lift/stair, exit at Level 3, turn right, area 3D is located along the corridor on your right.

Family Bereavement Service
Family Information and Resource Centre

Call: 0141 452 4012 or 0141 452 4011

Email: Family.Information@ggc.scot.nhs.uk

Location: Level 0 – pass information desk, turn right, walk ahead and turn right, Family Information Centre is straight ahead.

Find your way here from the main entrance (PDF map)

Glasgow Children’s Hospital Charity

Call main switchboard: 0141 201 0000

Location: Level 0.

Email: info@glasgowchildrenshospitalcharity.org

Website: http://www.glasgowchildrenshospitalcharity.org

GP Out of Hours Service – Adults and Children

Call: 111

Location: Level 0 – follow the signs to atrium, pass the atrium lift, GP Out of Hours Service (clinic 4) is located on your right.

Find your way here from the main entrance (PDF map)

Imaging – X-ray including Fluoroscopy

Call Freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: Level 0 – go past the outpatients reception and turn left. Pass the stairs/lifts and turn right. You will find X-ray imaging located along the corridor on your left. Report to the reception desk.

Find you way here from the main entrance (PDF map).

Imaging (CT)

Call freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: Level 1 – follow the signs to the atrium and take the lift/stair, exit lift A or B turn left. From lift C or D turn right following signs to X-ray/Imaging. Continue along the corridor to the end, and turn left. You will find X-ay/Imaging located on this corridor. Report to the reception desk.

Imaging (MRI) – Levels 0 and 1

Call Freephone: 0800 056 0103

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday, 8.00am – 5.00pm
  • Saturday and Sunday, 9.00am – 5.00pm

Location:

MRI Scanner 1 – Ground floor

Pass the Outpatients Reception and turn left. Pass the stairs/lifts and turn right. You will find X-ray imaging located along the corridor on your left. Report to the reception desk.

MRI Scanner 2 – 1st floor

Follow the signs into the Atrium and take the lift/stairs to Level 1. If exiting Lift A or B turn left and from left C or D you should turn right following the signs to X-ray/Imaging (1st floor). Continue along the corridor to the end, and turn left. You will find X-ray/Imaging located on this corridor at G core on your left. Report to the reception desk.

Imaging (Ultrasound) – Level 0

Call Freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: Ground floor.

Pass the Outpatients Reception and turn left. Pass the stairs/lifts and turn right. You will find X-ray imaging located along the corridor on your left. Report to the reception desk.

Imaging (DEXA) – Level 0

Call Freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: Ground floor

Pass the Outpatients Reception and turn left. Pass the stairs/lifts and turn right. You will find X-ray imaging located along the corridor on your left. Report to the reception desk.

Imaging (Fluoroscopy)

Call Freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: Level 0 – ground floor.

Pass the Outpatients Reception and turn left. Pass the stairs/lifts and turn right. You will find X-ray imaging located along the corridor on your left. Report to the reception desk.

Imaging (Nuclear Medicine)

Call Freephone: 0800 056 0103

Open: Monday to Friday, 9.00am – 5.00pm

Location: 1st floor.

Follow the signs to the Atrium and take the lift/stairs to Level 1. If exiting lift A or B turn left and from left C or D you should turn right following the signs to X-ray/Imaging (1st floor). Continue along the corridor to the end, and turn left. You will find X-ray/Imaging located on this corridor at G Core on your left. Report to the reception desk.

Imaging (X-Rays and Scans)

Call main switchboard: 0141 201 0000

Location: Level 1 – follow the signs to Atrium. Take lift to Level 1. Exit lift at Level 1 and walk along the corridor and turn right. At the end of the corridor turn left. X-ray/Imaging is located along the corridor on your left.

Find your way here from the main entrance (PDF map)

MediCinema

Call main switchboard: 0141 201 0000

Email: medicinema@ggc.scot.nhs.uk

Location: Level 3 – follow the signs for Atrium, take lift/stair to Level 3, exit and turn right, walk along the corridor and turn right. Cinema is on your left.

Find your way here from the main entrance (PDF map)

Outpatients – Reception

Call main switchboard: 0141 201 0000

Location: Level 0 – main entrance. Pass the Information Desk, Outpatients Reception is straight ahead.

Find your way here from the main entrance (PDF map)

Paediatric Clinical Psychology Service

Call: 0141 451 6574 or 0141 451 6499

Location: Level 2 – office block.

Paediatric Liaison Psychiatry Team
Paediatric Orthotics Department

Call: 0141 452 4651

Location: Clinic 12 – ground floor.

Paediatric Rheumatology

Call main switchboard: 0141 201 0000

Paediatric Rheumatology provides care to young people with Rheumatic conditions such as Juvenile Idiopathic Arthritis (JIA), Systemic Lupus Erythematosus (SLE), Vasculitis, Uveitis, Juvenile Dermatomyositis, Scleroderma and anto inflammatory conditions.

We cover inpatient, outpatient and day care areas within the Royal Hospital for Children and Outpatients in the Panda unit in the Royal Alexandra Hospital.

We have a number of videos on https://www.whatwhychildreninhospital.org.uk/ to help explain a number of our procedures such as blood test, infusions and joint injections.

Our email address is: ChildrensRheumatologyNurses@ggc.scot.nhs.uk

Here is a map of the QEUH campus, our clinics are in area 4 on the ground floor of the children’s hospital.

http://www.nhsggc.org.uk/media/238440/qeuh_rhc_campus_map_travel_info.pdf

In Paisley our clinics are in the PANDA centre, near ward 15.

We are part of the Scottish Paediatric and Adolescent Rheumatology Network http://www.sparn.scot.nhs.uk/contact-us/

For our Attend Anywhere Waiting Room please click.

Pharmacy

Call main switchboard: 0141 201 0000

Location: Level 0 – follow the signs to Queen Elizabeth University Hospital, upon arrival turn left, Pharmacy is located on your left.

Find your way here from the main entrance (PDF map)

Restaurant

Call main switchboard: 0141 201 0000

Location: Level 1 – follow the signs to Queen Elizabeth University Hospital, upon arrival take Arran (lift/stair) to Level 1, exit Arran at Level 1, turn right, Restaurant is straight ahead on your left.

Open: Monday to Friday – 07.00am – 18.30pm and Saturday to Sunday – 08.00am – 17.00pm

Find your way here from the main entrance (PDF map)

Self Check-In Kiosks

Call main switchboard: 0141 201 0000

Location: Level 0.

Find your way here from the main entrance (PDF map)

Specialist Play Services

Call: 0141 452 4009

Location: Ground floor.

Therapy Hub

Call: 0141 452 4650

Location: Clinic 12, ground floor.

Travel Office

Call main Hospital switchboard: 0141 201 0000

Location: Level 0 – main entrance.

Find your way here from the main entrance (PDF map)

Zone 12 – Adolescent Group Room

Call main switchboard: 0141 201 0000

Location: Follow the signs to Atrium, take lift/stair to Level 3, exit and turn right, walk along the corridor and turn right, Zone 12 is on your right.

Find your way here from the main entrance (PDF map)

 Information for Patients, Carers and Visitors

It can be very stressful when your child is unwell. We know that there is a huge amount of information available at your fingertips, but finding something that provides clear and accurate information is not always easy!

The resources on the Royal Hospital for Children Glasgow (RHCG) website/app have been developed with our multi-disciplinary team to help ensure you can find everything you need to know about your child coming to hospital (including how to get here and finding your way around), as well as providing up to date, quality information on common health conditions and what to do in an emergency.

It also includes age specific information for teenagers and young people and is closely linked with our NHS GGC KIDS website, to help provide you with the information you need to manage your child’s health.

Our parent and young people advice has been developed in partnership between our hospital medical staff and primary care colleagues and adapted with permission from the Healthier Together initiative. You’ll find information on common childhood illnesses, including advice on ‘red-flag’ warning signs to look out for, when and where to seek help and how to keep your child comfortable. Our information is regularly reviewed by our team to make sure we are giving you accurate and up-to-date advice.

Improving the quality of care for children and young people in Glasgow

Hospital-images_west-Glasgow

Getting Here

Further Information

Services and Outpatients
Anti-Coagulant Clinic

Call: 0141 201 0035

Cardiology Outpatients
Children’s Diabetes Service

Call: 0141 201 0331

Email: childrenwithdiabetes@ggc.scot.nhs.uk

Location: Ward 6B

The largest paediatric and adolescent diabetes service in the UK, NHSGGC Children’s Diabetes Service has remained in its location at Ward 6B.

  • Emergency care and admissions are provided at the new Royal Hospital for Children, Govan
  • Outpatient care and teaching take place at the Yorkhill site.
Dermatology Service

Call: 0141 201 6900

Location: First Floor

Outpatient and treatment services:

  • Dermatology outpatients
  • Dermatology treatment suite
  • Phototherapy
  • UVA and UVB treatments.
Dietetics

Call: 0141 201 0390

Anaphylaxis /Allergy only

Endocrinology

Call: 0141 201 0105

Epilepsy

Call: 0141 201 0036

Glasgow and Clyde Weight Management Service

Call: 0141 232 1750

Location: Ward 2, Second Floor.

Haematology and Blood Transfusion

Call: 0141 211 6946 – Wednesday 9:00am to 12:30pm

Location: Haematology Laboratory

Imaging (X-ray)

Contact Information

X-Ray

Call: 0141 201 0440

Opening Hours: Monday to Friday, 8.45am until 5.00pm

The GP Walk-In Service is currently suspended due to Covid-19 (Coronavirus). If you are referred by your GP we will contact you to arrange an appointment.

Location: Ground Floor, Imaging Department

Imaging (Ultrasound)

Contact Information

Ultrasound

Call Central Booking Office: 0141 347 8367

The Central Booking Office is open:

  • Monday to Thursday: 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm
  • Sunday: Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Ground Floor, Imaging Department

Imaging (DEXA)

Contact Information

DEXA

Call: 0141 201 0105

Opening Hours: Monday to Friday, 9.00am until 4.30pm

Lymphoedema

Call: 0141 232 1869

Open: Monday to Friday 8.30am – 4.30pm

Referrals to the lymphoedema service are accepted for patients who have diminished lymphatic drainage as a result of:

Primary:

  • Under development of lymphatic drainage system.

Secondary:

  • Cancer and cancer treatments
  • Trauma – e.g. burns
  • Other medical conditions resulting in swelling of the legs.

Referral can be made through the patient’s GP or from other health care professionals involved in the patient’s care provided the GP has consented.

The first appointment will be for assessment and diagnosis. No treatment is given on this day but follow-up appointments will be arranged if treatment necessary. Treatment plan will be discussed with individual patients. 

All nurses involved in patient care are trained and hold academic qualifications in specialist lymphoedema treatment.

Lymphoedema Scotland

www.lymphoedema-scotland.org/patients-and-carers
This website is for patients, carers and healthcare professionals. There is information on lymphoedema self-care, who to contact to find about about lymphoedema care in your area and we provide links to other sources of information.

Lymphoedema is a condition where a part of the body, usually a limb, swells up because there is a problem with lymph drainage.

Maternity Care Centre

Call: 0141 201 0140 / 0141

Outpatient Maternity Service

We have a telephone number for women to make an appointment with a midwife as soon as they know they are pregnant.

The number is 0141 347 8422

We urge all mums-to-be, even those with children already, to book into your local maternity services by week 12 of your pregnancy.

Occupational Health

Call: 0141 201 0600

Location: Occupational Health, 6th floor

Occupational Health Nursing & Physician clinics, physiotherapy and counselling services.

Clinics are also provided on set days at the following locations:

  • Glasgow Royal Infirmary
  • Royal Alexandra Hospital
  • Inverclyde Royal Hospital
  • Vale of Leven Hospital.

Occupational Health Service (OHS) provides specialist advice to support you at work on all matters relating to your health and wellbeing.

We have a multidisciplinary team made up of Specialist Occupational Health Nurse Practitioners, Registered Nurses, Physiotherapists, Consultants and Specialist Registrars in Occupational Medicine and Administration staff along with links to a wider range of specialists.

OHS actively supports the Health Improvement Agenda with a key focus on Healthy Working Lives (HWL) and the delivery of the Staff Health Action Plan. As a key stakeholder of the Board our focus on proactive health improvement will indirectly support the Board’s aspirations for the health and wellbeing of the wider community.

We operate under a strict code of confidentiality and your records are kept separate from all other NHS records.

How to access the service

Employees can be referred to the service by their manager or can self refer for advice, support or treatment should they wish to do so. The OHS can be contacted by telephone to arrange an appointment or direct your call to the appropriate person.

Occupational Health work closely with Human Resources, Infection Control, Health and Safety and local Management to ensure appropriate measures are in place to protect your health at work.

Our range of services

Occupational Health Nurse & Physician Services

  • Pre-employment health assessments
  • Occupational immunisation assessment
  • Advice about treatment following needlestick injury or other blood borne virus exposure.
  • Health surveillance
  • Workplace assessments
  • Reviews of health, work fitness and rehabilitation after absence
  • Health promotion in the workplace including Healthy Working Lives.

Physiotherapy Services

We can offer treatment and advice on:

  • Musculoskeletal condition
  • Workplace assessments
  • Review of health, work fitness and rehabilitation after illness
  • Injuries
  • Posture
  • Ergonomics
  • Back Care.

Counselling Services

Qualified counsellors are available via self referral or by referral via an Occupational Health Clinician.

Orthopaedic Outpatients

Call: 0141 201 0070

Outpatient, Fracture and some Osteosporosis Clinics.

Outpatient Department

Call: 0141 201 0278 or 0141 201 0279

Opening hours: Monday to Friday, 8:30am – 5:30pm

General Outpatient department

  • General Medicine
  • Gastroenterology
  • Gynaecology
  • Haematology.
Respiratory Testing

Call: 0141 201 0059

Opening hours: All day for parent and 2.00pm – 8.00pm for all other visitors

Scottish Centre for Autism

Call: 0141 201 9232

Location: Caledonia House, WGACH

The Centre works with children and young people age 0-18 years who may have Autistic Spectrum Disorder. The team provides a specialist service in 2 parts. A National second opinion assessment and diagnostic service for children and young people, which includes a consultation only service for professionals on request, and an intensive parent-based early intervention programme for children up to the age of 4 years focussing on the core areas of social interaction, communication, imagination and flexibility. Therapy is on an individual basis and involves the child’s parents.

Referral Information

Professionals such as GP’s, Paediatricians, Psychologist and Psychiatrists can refer for a second opinion. Referrals will only be accepted when an initial assessment has been given in the child’s local area. Where a child has a clear diagnosis of Autism or is about to receive a diagnosis, a referral may be made specifically to consider whether the child would benefit from the early intervention programme.

Vascular Laboratory

Call: 0141 201 2551

Location: First Floor

hospital-images-vale-of-leven

Getting here

Further Information

Wards and Visiting
Ward 3 – Acute Medical Receiving

Call: 01389 817244

This ward is for all patients coming through MAU (Medical Assessment Unit) and require admission are first taken here.
Opening hours:

Monday to Sunday: 2.30pm – 3.30pm and 7.00pm – 8.30pm

Approximate mealtimes are 7.30am – 8.30am for breakfast, 12.00pm – 1.00pm for lunch, and 5.00pm – 6.00pm for the evening meal.

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times.

However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

Birthing Suite – Maternity ward

Call: 01389 817232

Midwifery services in a purpose built unit, complete with birthing pool.

Opening hours:
Open visiting for family members (Open 7 days a week).

Location name: CMU

Elderly Mental Health – Fruin / Katrine Wards

Call: 01389 817217

General Medicine / Lomond Ward – 2nd Floor Maternity Block

Call: 01389 817321or 01389 817365

Haematology Day Ward

Call: 01389 817206

Medical Assessment Unit/Ward

Call: 01389 817325

The unit is staffed by doctors and nurses at all times of the day and night, 24 hours a day / 7 days a week and assesses and treats most medical emergencies in adults aged 14 years and above.

  • Chest pain, Heart attacks
  • Asthma and ANY breathing problems
  • Collapses, epilepsy
  • Diabetes related problems
  • Overdoses
  • Allergic reactions

Some patients may require transfer to another hospital if their clinical need requires it.

Ward 14 – Older People Services

Call: 01389 817214

Opening hours:

Approximate mealtimes are 7.30 – 8.30am for breakfast, 12.00 – 1.00pm for lunch, and 5.00 – 6.00pm for the evening meal.

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

Ward 15 – Older People Services

Call: 01389 817215

Renal Dialysis Unit/Ward

Call: 01389 817289

The Renal Unit at The Vale of Leven Hospital provides an outpatient haemodialysis service and nephrology clinics to patients in the surrounding areas.

Services and Outpatients
Anti-Coagulant Clinic

Call: 0141 232 0800

Audiology
CAMHS Team – Acorn Centre

Call: 01389 817324

Location: The Acorn Centre

Cardiac Rehabilitation

Call: 01389 817408

Opening Hours: Clinics each Monday and Tuesday

Cardiology

Call: 01389 817235

Location: The cardiology department is located on the ground floor, main building.

Opening Hours: Monday to Friday, 8.30am – 4.30pm

Clinical Physics

Call: 01389 817249

Community Maternity Unit

Call:

  • Midwives are available at the unit 24 hours a day for advice or information: 01389 817232
  • Early Pregnancy Services are available: Monday to Friday, 9.00am – 5.00pm: 01389 817411
  • Day Care Services are available Monday to Friday 9.00am – 5.00pm: 01389 817232
  • We have a telephone number for women to make an appointment with a midwife as soon as they know they are pregnant. The number is 0141 347 8422
Haematology and Blood Transfusion

Call:

  • General Telephone: 01389 817518
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 01389 754121
  • Quality Manager: 0141 314 6653

Opening Hours – Routine Service: Monday to Friday, 8.30am – 8.00pm

Haematology Laboratory

Call: 01389 754121

Opening Hours: Monday to Friday 8.30am – 8.00pm

Out of Hours shift from the Royal Alexandra Hospital.

Imaging (X-Ray)

Contact Information

X-Ray (Including Fluoroscopy)

Call: 01389 817259

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Vale of Leven Hospital

Imaging (CT)

Contact Information

CT

Call Central Booking Office: 0141 347 8379

The Central Booking Office is open:

  • Monday to Thursday, 8.00am until 8.00pm
  • Friday to Saturday, 9.00am until 5.00pm
  • Sunday, Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Vale of Leven Hospital

Imaging (Ultrasound)

Contact Information

Ultrasound

Call Central Booking Office: 0141 347 8367

The Central Booking Office is open:

  • Monday to Thursday: 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm
  • Sunday: Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Vale of Leven Hospital

Minor Injuries Unit

Call: 111

Opening Hours: Everyday, 8.00am – 9.00pm

Mortuary

Call: 0141 354 9357

Occupational Therapy

Call: 01389 817343

Older People’s Day Hospital

Call: 01389 817231

Opening Hours: Monday to Friday, 8.30am – 4.00pm

Orthoptics

Call:

  • Contact Telephone & Appointments: 0141 347 8347
  • Orthoptist (Urgent Telephone): 0141 314 6976
Orthotics

Call: 0141 347 8909

Out of Hours GP Service
Outpatient Clinics

Call:

  • General Telephone: 01389 817290
  • Contact Telephone: 01389 817562

Opening Hours:

  • Monday to Thursday, 8.30am – 5.00pm
  • Friday, 8.30am – 1.30pm
Physiotherapy

Call: 01389 817531

Podiatry

Call:

  • Podiatry Appointment Hotline: 0141 347 8909

Email: AHP.Appointments@ggc.scot.nhs.uk

Location: Centre for Health & Care at the Vale

Sandyford West

Call: 0141 211 8130

Location: Ground Floor, Old Maternity Building, Vale of Leven Hospital

Speech and Language Therapy

Call:

  • General Telephone: 01389 817380
  • Vale Centre for Health and Care: 01389 828265
  • Hartfield Clinic Dumbarton: 01389 812312
  • Aurora House, Clydebank: 0141 562 8862
Spiritual Care

Call: 0141 314 9561 or 0141 314 7365

Email: chaplains@ggc.scot.nhs.uk

Location: Ground floor opposite the main entrance

Surgical Day Bed Unit

Call: 01389 817618

Opening Hours:

  • Monday and Friday, 8.00am – 6.00pm
  • Tuesday to Thursday, 8.00am – 10.00pm
Smokefree Zones and Information

It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites. 

The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building). 

Watch the ‘No smoking within 15 metres of an NHS hospital building – explainer video‘ for more information.

hospital-images-new-stobhill

Getting Here

Further information

Wards and Visiting
Ward A – Elective Surgery

Call: 0141 355 1735 or 1740

Open: Monday to Sunday, 11.00am – 8.30pm

Ward B – General Rehabilitation

Call: 0141 355 1744 or 1745

Location: 1st floor

Jura Ward – Elderly Care Mental Health

Call: 0141 531 3161

Ward C – Stroke Rehabilitation

Call: 0141 355 1823 or 1825

Location: 2nd floor

Services and Outpatients
Acute Addiction Liaison Nurse Outpatient Clinic

Call: 0141 418 4942

Open:

Monday, Clinic K, 1.30pm – 4.30pm, 0141 355 1304

Tuesday, Clinic L, room 5, 1.30pm – 4.30pm, 0141 355 1311

Location: Clinic K and Clinic L

The addiction liaison outpatient service is a service open to all patients who attend the outpatient clinic settings. All staff can make referrals either via a referral form or telephone once consent has been agreed by the patient. Our service offers advice and support to individuals experiencing drug and/or alcohol issues.

We offer harm reduction advice and relapse management planning to help patients achieve and maintain change in their lifestyle. In addition, we can help patients look at their motivation to change and will help them to access ongoing community support. We will also provide health advice around dependency and risky behaviour and their current and future health.

Aroma Café

Call: 0141 355 1533

Location: level 0

Audiology
Cardiac Rehabilitation

Call: 0141 355 1020

Open: Monday to Friday, 8.30am – 4.30pm.

Location: Level 0.

Cardiology Department

Call: 0141 355 1000

Open: Monday to Friday, 9.00am – 5.00pm

Location: Level 1.

Colposcopy

Call: 0141 355 1209

Open: Monday to Friday, 9.00am – 5.00pm

Day Hospital

Call: 0141 355 1595 or 0141 355 1622

Open: Monday to Friday, 8.30am – 4.30pm

Location: Level 0.

Day Surgery

Call: 0141 355 1329

Open: Monday to Friday, 7.30am – 8.00pm

Location: Level 0.

Dental Department

Call: 0141 355 1323

Open: Monday to Friday, 8.30am – 4.30pm

Location: Level 1

Dermatology

Call: 0141 355 1292

Location: Clinic J, 2nd floor.

Dietetics

Call: 0141 355 1595

Open Monday to Friday, 8.00am – 5.30pm

Location: Level 0.

Drug and Alcohol Services

Call: 0141 418 4982

Location: Clinic K

Open: Monday, 9.00am – 4.30pm

Endoscopy

Call: 0141 355 1364

Open: Monday to Friday, 8.00am – 8.00pm

Location: Level 2

Haematology and Blood Transfusion
  • General telephone: 0141 355 1469
  • Clinical advice can be obtained during normal office hours, by contacting the duty consultant haematologist, via switchboard: 0141 201 3000.

Location: Haematology laboratory

Open Monday to Friday, 9.00am – 5.00pm.

Hearing Aid Services
  • General telephone: 0141 355 1321
  • Contact and appointments telephone: 0141 355 1320.

Location: Clinic I

Imaging (X-Ray, Including Fluoroscopy)

For x-ray call: 0141 355 1412 or 0141 355 1452

For mammo call: 0141 355 1413

Open Monday to Friday, 8.45am until 5.00pm.

Location: Patients should check in with x-ray main reception which is on the first floor, on the left hand side when you come up on the escalator.

Imaging (CT)

Call Central Booking Office: 0141 347 8379

The Central Booking Office is open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday to Saturday, 9.00am – 5.00pm
  • Sunday, Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Patients should check in with X-ray main reception which is on the first floor, on the left-hand side when you come up on the escalator.

From reception, you will be attended to and directed to the CT Waiting area.

Imaging (MRI)

Contact Information

MRI

Call Central Booking Office: 0141 347 8406

The Central Booking Office is open:

Monday to Thursday, 8.00am until 8.00pm

Friday and Saturday, 9.00am until 5.00pm

Sunday, Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location:

Patients should check in with X-ray main reception which is on the first floor, on the left-hand side when you come up on the escalator.

From reception, you will be attended to and directed to the CT Waiting area.

Imaging (Ultrasound)

Contact Information

Ultrasound

Call Central Booking Office: 0141 347 8367

The Central Booking Office is open:

  • Monday to Thursday: 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm
  • Sunday: Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Patients should check in with X-ray main reception which is on the first floor, on the left-hand side when you come up on the escalator.

Information Point

Call main Hospital switchboard: 0141 201 3000

Location: Level 0 – East entrance of Support and Information Services main foyer across from the Aroma Café

Minor Injuries Unit

Call: 0141 355 1536

Location: Level 1

Directions The Unit has its own dedicated entrance, From Balornock Road, turn first right immediately before roundabout, From Belmont Road, take third exit at roundabout and first left, From Springburn Road, take first left after roundabout.

Nuclear Medicine

Call: 0141 355 1553

Location: Level 1 – Next to Imaging Department, New Stobhill Hospital

Occupational Therapy

Call: 0141 355 1595

Location: Level 0

Opening Hours: Monday to Friday, 8.00am – 5.30pm

Ophthalmology Department

Call: 0141 355 1562

Location: Level 2

Opening Hours: Monday to Friday, 8.30am – 4.30pm

Orthotics

Call: 0141 347 8909

Out of Hours GP Service

Call: 111

Location: Level 1 – Access is via the dedicated entrance for the Minor Injuries Unit.

Opening Hours:

  • Monday to Friday, 6.00pm – 7.30am
  • Weekends, 6.00pm Friday – 7.30am Monday
Outpatients

Call:

  • Clinic A: 0141 355 1035
  • Clinic B: 0141 355 1047
  • Clinic C: 0141 355 1063
  • Clinic D: 0141 355 1076
  • Clinic E: 0141 355 1096
  • Clinic F: 0141 355 1209
  • Clinic G: 0141 355 1228
  • Clinic H: 0141 355 1244
  • Clinic I: 0141 355 1259
  • Clinic J: 0141 355 1274
  • Clinic K: 0141 355 1293
  • Clinic L: 0141 355 1323

locations:

  • Level 1 Clinics: A, B, C, D, E
  • Level 2 Clinics: F, G, H, I, J, K, L

Opening Hours: Monday to Friday, 8.30am – 5.00pm – Some Clinics will operate until 8.00pm

Physiotherapy

Call: 0141 355 1867

Location: Level 0

Opening Hours: Monday to Friday, 8.00am – 5.30pm

Podiatry (Foot Care)

Call:

  • Podiatry Appointment Hotline: 0141 347 8909

Email: AHP.Appointments@ggc.scot.nhs.uk

Opening Hours: Monday to Friday, 8.00am – 5.30pm

Renal Dialysis

Call: 0141 355 1655

Location: Level 0

Opening Hours: Monday to Friday, 7.00am – 8.30pm

Speech and Language Therapy

Call: 0141 355 1595

Location: Level 0

Opening Hours: Monday to Friday, 8.00am – 5.30pm

Spiritual Care – Sanctuary

Call: 0141 232 7428

Email: chaplains@ggc.scot.nhs.uk

Location: Level 0 – Situated on the ground floor to the right of the main entrance, opposite the Information Desk.

Support and Information Services

Call: 0141 355 1527

Email: SupportandInformation@ggc.scot.nhs.uk

Contact Title: Patient Information Centre Officer

Location: Ground Floor, Opposite Cardiac Rehab

Opening Hours: Monday to Friday, 10.00am – 4.00pm (Closed during Public Holidays)

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Getting Here

Further Information

Wards and visiting
Ward 1 – Acute Receiving Unit, Respiratory

Call: 0141 452 2346

Ward 2 – Acute Receiving Unit, General Medicine

Call: 0141 452 2348

Ward 3 – Acute Receiving Unit, Gastroenterelogy

Call: 0141 452 2303

Ward 4 – Acute Receiving Unit, Medicine for the Elderly

Call: 0141 452 2351

Ward 5 – Acute Receiving Unit, Medical

Call: 0141 452 2316

Cash Withdrawl (ATM)
Critical Care and Coronary Care Unit/Ward

Call the main hospital switchboard: 0141 201 1100

Immediate Assessment Unit/Ward

Call: 0141 452 2338

Intensive Care Unit/Ward

Call the main hospital switchboard: 0141 201 1100

Medical High Dependency Unit/Ward

Call the main hospital switchboard: 0141 201 1100

Surgical High Dependency Unit/Ward

Call the main hospital switchboard: 0141 201 1100

Ward 2A – Medicine for the Elderly / Short Stay

Call: 0141 452 3750

Location: Level 2 – Arran lift and stair, turn right.

Find your way here from the main entrance (PDF map)

Ward 4A – Renal Acuity

Call: 0141 452 2410

Location: Level 4 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 4B – Bone Marrow Transplant

Call: 0141 452 2430

Location: Level 4 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 4C – Haematology/Renal Assessment and Day Area

Call: 0141 452 2408 – Haematology

Call: 0141 452 2401 – Renal Assessment

Location: Level 4 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 4D – Renal Medicine

Call: 0141 452 2421

Location: Level 4 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 5A – Diabetes

Call: 0141 452 2450

Location: Level 5 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 5B – Diabetes

Call: 0141 452 2480

Location: Level 5 – Arran lift and stair.

Ward 5C – Communicable Diseases

Call: 0141 452 2470

Location: Level 5 – Bute lift and stair.

Ward 5D – General Medical

Call: 0141 452 2460

Location: Level 5 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 6A – Rheumatology

Call: 0141 452 2500

Location: Level 6 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 6B – Rheumatology

Call: 0141 452 2530

Location: Level 6 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 6C – Cardiology

Call: 0141 452 2520

Location: Level 6 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 6D – Cardiology

Call: 0141 452 2510

Location: Level 6 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 7A – Respiratory

Call: 0141 452 2550

Location: Level 7 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 7B – Respiratory

Call: 0141 452 2580

Location: Level 7 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 7C – Respiratory

Call: 0141 452 2570

Location: Level 7 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 7D – Respiratory

Call: 0141 452 2560

Location: Level 7 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 8A – Medicine for the Elderly Assessment

Call: 0141 452 2600

Location: Level 8 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 8B – Gastroenterolgy

Call: 0141 452 2630

Location: Level 8 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 8C – Gastroenterolgy

Call: 0141 452 2620

Location: Level 8 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 8D – Gastroenterolgy

Call: 0141 452 2610

Location: Level 8 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 9A – General Surgical

Call: 0141 452 2650

Location: Level 9 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 9B – General Surgical

Call: 0141 452 2680

Location: Level 9 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 9C – General Surgical

Call: 0141 452 2670

Location: Level 9 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 9D – General Surgical

Call: 0141 452 2660

Location: Level 9 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 10A – Orthopaedics

Call: 0141 452 2700

Ward 10B – Orthopaedics

Call: 0141 452 2730

Location: Level 10 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 10C – Orthopaedics

Call: 0141 452 2720

Location: Level 10 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 10D – Orthopaedics

Call: 0141 452 2710

Location: Level 10 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 11A – Vascular

Call: 0141 452 2750

Location: Level 11 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 11B – ENT (Ear, Nose,Throat)

Call: 0141 452 2780

Location: Level 11 – Arran lift and stair.

Find your way here from the main entrance (PDF map)

Ward 11C – Urology

Call: 0141 452 2770

Location: Level 11 – Bute lift and stair.

Find your way here from the main entrance (PDF map)

Ward 11D – Vascular/General Medicine

Call: 0141 452 2760

Location: Level 11 – Bute lift and stair.

Ward 68 – Hyper Acute Stroke

Call: 0141 452 3230

Ward 51 – Medicine for the Elderly – Assessment
Ward 52 – Medicine for the Elderly – Specialist Delirium & Dementia
Ward 53 – Neurology Day Unit
Ward 54 – Medicine for the Elderly – Assessment
Ward 55 – Medicine for the Elderly – Assessment
Ward 56 – Stroke Rehabilitation
Ward 57 – Stroke Rehabilitation
Institute of Neurosciences and Spinal Unit
Maternity Unit
West of Scotland Major Trauma Ward

Call: 0141 452 3902

Location: Level 1 – Bute lift and stair.

Services and outpatients
Accident and Emergency Department (A&E)

Open: Open 24 hours, all year round.

Location: Level 0 – Enter from Langlands Drive (opposite Car Park 3).

Campus map (PDF)

Acute Receiving Outpatients Clinic

Call: 0141 452 2310

Location: Level 0 – Bute lift and stair, turn right into the corridor then turn left. The clinic is on your right.

Find your way here from the main entrance (PDF map)

Ambulatory Care

Call: 0141 452 2359

Aroma Café Level 1

Open: Monday to Friday, 8.00am – 4.00pm

Location: Level 1 – Arran lift and stair, turn right, café is straight ahead on your right.

Find your way here from the main entrance (PDF map)

Audiology

Call: 0141 452 3152

Email: QEUH.Audiology@ggc.scot.nhs.uk

Location: Room 114

Baby Feeding and Nappy Change
Bereavement Service
Bone Marrow Transplant

Call: 0141 452 2430

Location: Level 4 – Bute lift and stair to ward 4B.

Cardiac Rehabilitation

Call main switchboard: 0141 201 1100

Location: Level 0.

Day Surgery Unit

Call main switchboard: 0141 201 1100

Dermatology

Call main switchboard: 0141 201 1100

Discharge Lounge

Call main switchboard: 0141 201 1100

Location: Follow the signs to Atrium, pass Bute (lift and stair), turn right into a corridor, turn left, Discharge Lounge is on your left.

Find your way here from the main entrance (PDF map)

Endoscopy

Call main switchboard: 0141 201 1100

Location: Level 2 – Arran lift and stair, turn left, Endoscopy is straight ahead on your right.

Find your way here from the main entrance (PDF map)

Haematology and Blood Transfusion

Call:

  • General Telephone: 0141 354 9100
  • Clinical Advice can be obtained during normal office hours, by contacting the duty Consultant Haematologist, via switchboard: 0141 201 1100

Service Hours:

  • Routine service: Monday to Friday, 9.00am – 5.00pm
  • Weekend service: Saturday and Sunday, 9.00am – 1.00pm
  • Out of Hours service: Monday to Friday, 5.00pm – 9.00am and Saturday and Sunday 1.00pm – 9.00am.

Location: Laboratory Medicines Building.

Haemato-Oncology

Call: 0141 452 2408

Location: Based in ward 4C and also sits in ward B7 of the Beatson West of Scotland Cancer Centre based in the Gartnavel Campus.

Imaging (X-ray including Fluoroscopy)

Call: 0141 452 3510 or 0141 452 3511

Open: Monday to Friday, 8.45am – 5.00pm

Location: Imaging Department,

Site Maps

Imaging (CT)

Call Central Booking Office: 0141 347 8379

Open: Monday to Friday, 8.45am – 5.00pm

Location: Imaging Department.

Site Maps

Imaging (MRI)

Call Central Booking Office: 0141 347 8406

Open:

Monday to Thursday, 8.00am – 8.00pm

Friday and Saturday, 9.00am – 5.00pm

Location: Level 0 – Imaging Department.

Site Maps

Imaging (Ultrasound)

Call Central Booking Office: 0141 347 8367

Open: Monday to Friday, 8.45am – 5.00pm

Location: Imaging Department.

Site Maps

Imaging (Interventional)

Call: 0141 452 3590 (Monday to Friday, 8.30am – 5.00pm)

Open: Monday to Friday, 9.00am – 5.00pm

Location: Level 1 – Imaging Department.

Site Maps

Immunology and Neuroimmunology

Immunology – Call: 0141 347 8872

Open: Monday to Friday, 8.30am – 4.50pm

Neuroimmunology Laboratory – Call: 0141 354 9010 or 0141 354 9023

Email: neuroimmunology.labs@ggc.scot.nhs.uk or GG-UHB.Neuroimmunology@nhs.net

Open: Monday to Friday, 8.30am – 5.00pm (Note: There is NO out of hours service available).

Location: Level 1 – Laboratory Medicine and Facilities Management Building.

Laboratory Genetics

Call: 0141 354 9300

Email: geneticlabs@ggc.scot.nhs.uk

Location: Level 2 – Laboratory Medicine and Facilities Management Building. 

Living Kidney Donation
Medical Day Unit

Call main switchboard: 0141 201 1100

Location: Level 1 – Bute lift and stair, Medical Day Unit (waiting area E) is straight ahead on your left.

Find your way here from the main entrance (PDF map)

Medicine for the Elderly Clinics (Day Hospital, Langlands)

Call: 0141 201 2440

Medicine for the Elderly Clinics (Day Hospital, New Victoria Hospital)

Call: 0141 347 8148

Microbiology and Virology

Call: 0141 354 9132

Location: Level 4 – South Sector Laboratory, Laboratory Medicine and Facilities Management Building.

Nuclear Medicine

Call main Hospital switchboard: 0141 201 1100

Location: Level 1 – Arran lift and stair, turn left, Nuclear Medicine is straight ahead.

Find your way here from the main entrance (PDF map)

Occupational Therapy

Call main switchboard: 0141 201 1100

Location: Level 0 – Therapies (Waiting Area A) is in front of you to the left of the main entrance.

Find your way here from the main entrance (PDF map)

Orthotics

Call: 0141 347 8909

Outpatient Department

Call main switchboard: 0141 201 1100

Outpatient check-in

If you are attending as an outpatient you can check in using the letter we sent you when you arrive – just like at the airport. Scan in your hospital letter at one of the scanning check-in points, confirm your details and you’ll be shown where to go next. It’s a really easy system to use but, if you prefer, one of our friendly volunteers will be happy to help. When you arrive at your outpatient waiting room, keep an eye on the screen – it will call you to your clinic room.

Pathology and Mortuary

Pathology Department

Call: 0141 354 9500

Location: Level 3 with some facilities also on level 2. Laboratory Medicine and Facilities Management Building.

Mortuary

Call: 0141 354 9357

Location: Level 0 with some facilities also on level 1. Laboratory Medicine and Facilities Management Building

Patient Liaison

Call main switchboard: 0141 201 1100

Pharmacy

Call main switchboard: 0141 201 1100

Location: Level 0

Find your way here from the main entrance (PDF map)

Phototherapy

Call main switchboard: 0141 201 1100

Location: Level 2 – Arran lift and stair, Phototherapy is on your left.

Find your way here from the main entrance (PDF map)

Physiotherapy

Call main switchboard: 0141 201 1100

Location: Level 0 – Therapies waiting area A is in front of you to the left of the main entrance.

Find your way here from the main entrance (PDF map)

Rehabilitation

Call main switchboard: 0141 201 1100

Restaurant

Call main switchboard: 0141 201 1100

Open: Monday to Friday, 07.00am – 6.30pm and Saturday and Sunday 8.00am – 5.00pm

Location: Level 1 – Arran lift and stair, turn right, restaurant is straight ahead on your left.

Find your way here from the main entrance (PDF map)

Same Day Admission Unit

Call main switchboard: 0141 201 1100

Location: Level 2 – Arran lift and stair, turn left and left again, Same Day Admission Unit is straight ahead on your right.

Find your way here from the main entrance (PDF map)

Scottish Newborn Screening Laboratory

Call: 0141 354 9277

Location: Level 2 – Laboratory Medicine.

Self Check In Kiosks

Call main switchboard: 0141 201 1100

Location: Atrium, Level 0

Shops/Retail

Call main switchboard: 0141 201 1100

Location: Atrium, Level 0

Spiritual Care – Sanctuary

Call: 0141 452 3221

Location: Level 1 – Bute lift and stair.

Stoma Care

Call: 0141 451 6000 or 0141 451 5999

Support and Information Service
Travel Office

Call main switchboard: 0141 201 1100

Location: Level 0

Find your way here from the main entrance (PDF map)

WestMARC

Call main switchboard: 0141 201 1100

Maternity Information

Maternity Assessment telephone number: 0141 232 4363

Smokefree Zones and Information

It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites. 

The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building). 

Watch the ‘No smoking within 15 metres of an NHS hospital building – explainer video‘ for more information.

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Getting Here

Further Information

Wards and visiting
General Medicine

Call:

  • G north – 01475 504462
  • G south – 01475 524114

Location: G north and G south.

General Medicine

Call: 01475 504 485 or 01475 504 482

Location: J south.

General Surgery

Call:

  • H North – 01475 504 480
  • H South – 01475 504 710

Location: H north, H south.

Intensive Care Unit, Coronary Care Unit and High Dependency Unit

Call:

  • ICU – 01475 504 770
  • CCU – 01475 504 440
  • HDU – 01475 505 250

Location: J centre.

Larkfield Unit – Elderly Mental Health, Argyll Unit

Call: 01475 504 367

Larkfield Unit – Mental Health for the Elderly, Ward 4

Call: 01475 505009

Larkfield Unit – Older People Services, Ward 2

Call: 01475 505081

This ward caters for the assessment and rehabilitation of the elderly.

Larkfield Unit – Older People Services, Ward 3

Call: 01475 505020

Larkfield Unit – Physical Disability Rehabilitation Unit

Call: 01475 505009 or 01475 505001 for Community Team

This service provides both inpatient and community rehabilitation to people with complex physical disabilities.

Larkfield Unit – Stroke Services, Ward 1

Call: 01475 504497 or 01475 504259 or 01475 504499

Location: K south.

Medical Receiving Unit

Call: 01475 504494 or 01475 504496

Location: J north.

Ophthalmology – Eye Ward

Call: 01475 504517, 01475 504515 or 01475 504908

Orthopaedic Surgery Ward

Call: 01475 504836 or 01475 504533

Location: K north.

Surgical Receiving Ward

Call: 01475 504480

Location: H north.

Services and outpatients
Accident and Emergency Department

Call: 01475 504351

This is an Emergency Department. We prioritise people who have a serious injury or accident or who have a sudden serious illness or medical condition. It may be more appropriate and you may be seen more quickly by your GP or another health care professional rather than waiting for treatment here.

If you think that someone’s life is at risk you should call 999 right away.

A&E and Minor Injuries Services are available in a number of locations. Use our postcode finder to see which is the right one for you.

Children with serious illnesses and injuries who are less than one year of age should be taken to the Royal Hospital for Children, Govan, Glasgow. Children from one year on should either go to your designated A&E department or to the Royal Hospital for Children.

You can find out more about which conditions may be seen and treated more quickly elsewhere from our Know who to turn to pages.
Opening hours:

24-hour service

Audiology

Call: 01475 504369 

Email: audiology.irh@ggc.scot.nhs.uk

  • Repairs/Servicing/tubing change – by appointment only
  • A postal service is available for batteries and repairs.

Open:

Battery collection service only – please bring your yellow battery book with you.

  • Inverclyde Royal Hospital: Monday to Friday, 9.00am – 12.30pm and 1.30pm – 4.30pm
  • Greenock Town Hall: Monday to Thursday, 9.30am – 4.00pm, Friday 9.30am – 3.30pm
  • Gourock Health Centre: Monday to Friday, 9.30am – 12.30pm
  • Port Glasgow Health Centre: Monday to Friday, 9.00am – 4.30pm
  • Brooksby Health Centre, Largs: Monday to Friday, 9.30am – 4.00pm

Children’s Services

Call: 01475 504438

Community Maternity Unit

Call: 01475 504619 or 01475 504775

Women can make an appointment with a midwife as soon as they find out they are pregnant by calling: 0141 347 8422

Location: F north

Dental Treatment

Call: 01475 504968

Dermatology

Call:

  • Dermatology service: 01475 504940
  • Secretaries: 01475 504508 or 01475 504460

Location: G centre.

Dietetics

Call: 01475 504313

Fracture Clinic

Call: 01475 504342

Gynaecology Outpatient and Day Case Service

Call: 01475 504542

Location: L centre.

Haematology

Call: 01475 504431

Location: L south.

Haematology and Blood Transfusion

Call:

  • General: 01475 505494
  • Quality Manager – 0141 314 6653

Location: Level C.

Imaging (X-Ray including Fluoroscopy)

Call: 01475 524171 or 01475 504926

Open: Monday to Friday, 8.45am – 5.00pm

Location: Radiology department, ground floor.

Imaging (CT)

Call Central Booking Office: 0141 347 8379

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (MRI)

Call Central Booking Office: 0141 347 8406

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday to Saturday, 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (Ultrasound)

Call Central Booking Office: 0141 347 8367

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday to Saturday, 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (Interventional)

Call: 01475 504509

Open: Monday to Friday, 9.00am – 5.00pm

Location: Radiology department, ground floor.

Imaging (DEXA)

Call: 01475 504403

  • Monday and Friday, answer machine only
  • Tuesday, Wednesday and Thursday, 9.00am – 4.30pm

Location: Radiology department, ground floor.

Larkfield Day Hospital

Call: 01475 505045

Oncology Day Case

Call: 01475 504 645

Location: F south.

Orthotics

Call: 0141 347 8909

Out of Hours GP Service

Call: 111

The Out of Hours GP service based at this hospital has been temporarily suspended. For further information on this please read our press release.

NHSGGC to implement temporary arrangements to stabilise Out-of-Hours Service

Due to the current risks posed by COVID-19, unless there is an immediate need for care, your GP Out of Hours service will NOT see you if you turn up unexpectedly.

If you feel unwell outwith normal surgery hours, call NHS 24 on 111. You will be given advice depending on your symptoms.

This could include:

  • How to manage symptoms at home
  • Advice on visiting your local pharmacy
  • You may need to see an on-call doctor or other health professional. If you need to see a doctor immediately NHS 24 will arrange this for you.
Outpatient Clinics

Call: 01475 504336

Pain Clinic

Call: 01475 644 777 or 01475 633 777

Contact:

  • Louise Dearie
  • Claire Stewart, Clinical Service Manager
  • Dr Lew-Chin Chee, Lead Consultant for Pain Clinic

Location: Pain clinic, department of Anaesthesia, level N.

Podiatry

Call: 01475 504466

Rheumatology Helpline

Call: 01475 504561

Skin Day Care

Call: 01475 504940 or 01475 504794

Location: G centre.

Speech and Language Therapy

Call: 01475 504366

Spiritual Care and the Hospital Sanctuary

Call: 01475 504759

Location:

  • Sanctuary, level E, room E52.
  • Chaplaincy Office, opposite the Sanctuary, room E51.

Stoma Care

Call: 01475 505 207

Open: Monday to Thursday, 9.00am – 5.00pm

Smokefree Zones and Information

It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites. 

The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building). 

Watch the ‘No smoking within 15 metres of an NHS hospital building – explainer video‘ for more information.

hospital-images-new-vic-v2

Getting Here

Further Information

Wards and Visiting
Ward 1 – Rehabilitation, Care of the Elderly

Call: 0141 347 8448

Mealtimes

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

Mealtimes are currently:

  • Breakfast: 7.30am – 8.30am
  • Lunch: 12.00pm – 1.00pm
  • Evening meal: 5.00pm – 6.00pm.

Providing support

Sometimes patients would like a family member with them to provide support. We can accommodate a family member or carer to stay overnight, where necessary. Please speak to the nurse in charge to make arrangements.

Ward 2 – Rehabilitation, Care of the Elderly

Call: 0141 347 8444

Mealtimes

We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.

Mealtimes are currently:

  • Breakfast: 7.30am – 8.30am
  • Lunch: 12.00pm – 1.00pm
  • Evening meal: 5.00pm – 6.00pm.

Providing support

Sometimes patients would like a family member with them to provide support. We can accommodate a family member or carer to stay overnight, where necessary. Please speak to the nurse in charge to make arrangements.

Ward 3 – Day surgery

Call: 0141 347 8453

Services and Outpatients
Audiology

Call: 0141 347 8087 / 8084

Email: Audiology.VIC@ggc.scot.nhs.uk

Cardiac Rehabilitation

Call: 0141 347 8110

Location: Level 2

Opening hours: Please check with ward staff about current opening hours.

The department provides a dedicated Cardiac Rehabilitation outpatient service for residents of south west Glasgow.

The multidisciplinary team of health professionals provide a programme of assessment, behavioural change, education, exercise, supervised group training and psychological support.

Services include:

  • Cardiac Rehabilitation Multidisciplinary Clinics (Nurse and physiotherapist Dietician clinics)
  • Cardiac Rehabilitation Psychology Clinics
  • Gym Exercise Sessions
  • Fitness tests
  • Educational Sessions
  • Nurse home visit service
  • Basic Life Support Sessions for relatives/friends.
Day Hospital

Call: 0141 347 8150

Location: Level 0

Opening hours: Monday to Friday, 9.00am – 5.00pm

Day Surgery Suite

Call: 0141 347 8215

Location: Level 1

Opening hours: Monday to Friday, 7.30am – 8.00pm

Dental Suite

Call: 0141 347 8250

Location: Level 0

Opening Hours: Monday to Friday, 8.30am – 4.30pm

Dietetics

Call: 0141 347 8685

Opening Hours: Monday to Friday, 8.00am – 5.30pm

Endoscopy

Call: 0141 347 8305

Location: Level 0

Opening Hours: Monday to Friday, 8.00am – 8.00pm

Haematology and Blood Transfusion

Call:

  • General Telephone: 0141 347 8155
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 201 1100

Opening Hours (Routine Service): 9.00am – 5.00pm

Imaging (X-Ray)

Contact Information

X-Ray (Including Fluoroscopy)

For X-Ray call: 0141 347 8413 or 0141 347 8391

For Mammo call: 0141 347 8377 or 0141 347 8378

Opening Hours: Monday to Friday, 8.45am – 5.00pm

Location: New Victoria Hospital

Imaging (CT)

Contact Information

CT

Call Central Booking Office: 0141 347 8379

The Central Booking Office is open:

  • Monday to Thursday: 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm
  • Sunday: Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: New Victoria Hospital

Imaging (MRI)

Contact Information

MRI

Call Central Booking Office: 0141 347 8406

The Central Booking Office is open:

Monday to Thursday: 8.00am – 8.00pm

Friday and Saturday: 9.00am – 5.00pm

Sunday, Closed

Opening Hours: Monday to Sunday, 8.00am until 8.00pm

Location: New Victoria Hospital

Imaging (Ultrasound)

Contact Information

Ultrasound

Call Central Booking Office: 0141 347 8367

The Central Booking Office is open:

  • Monday to Thursday, 8.00am until 8.00pm
  • Friday to Saturday, 9.00am until 5.00pm
  • Sunday, Closed

Opening Hours: Monday to Friday, 8.45am until 5.00pm

Location: Patients should check in with X-ray main reception which is on the first floor, on the left-hand side when you come up on the escalator.

Location: New Victoria Hospital

Minor Injuries Unit

Call: 0141 347 8474

Location: Level 0

Opening Hours: Monday to Sunday, 9.00am – 9.00pm

The Minor Injuries Unit is re-open from Monday the 13th of July, from 9.00am to 9.00pm 7 days a week.

When you arrive you will be spoken to by one of the nursing staff. This process is also taking place at the Emergency Department of QEUH.  They will assess whether this is the most appropriate place for your care to take place. If you attend with a condition not related to a minor injury, you will be sign-posted to another service.  

Staff may advise you to attend a local pharmacy, optometrist, your GP, or the Emergency Department at Queen Elizabeth University Hospital. Patients arriving after 8.00pm may be advised to return the following morning.

This is a Minor Injuries Unit, not an Emergency Department. Please see this page for further information on who and what an MIU will treat, and who and what they can’t treat.

A&E and Minor Injuries Services are available in a number of locations. Use our postcode finder to see which is the right one for you.

Find your nearest and opening times – use this link to enter a postcode and age of patient to locate the Minor Injury Unit you should attend.

We have 3 dedicated Minor Injury Units. They treat cuts that need stitches, broken bones in your lower arm or leg, sprains and minor burns. You are likely to get the fastest treatment for these injuries here. You will not have to wait for people with more serious injuries and conditions to be treated first.

Our MIUs are open every day of the year, but each has their own opening hours so please check before attending using our Find My Nearest.  At other times, or for sudden serious illness, attend your nearest hospital Emergency Department.

Nuclear Medicine

Call: 0141 201 8420

Location: Imaging Department on Level 0

Occupational Therapy

Call: 0141 347 8685

Location: Therapies

Opening Hours: Monday to Friday, 8.00am – 5.30pm

Orthotics

Call: 0141 347 8909

Out of Hours GP Service

Call: 111

Location: Beside the Minor Injuries Unit on Level 0

Opening Hours:

  • Weekdays (Monday to Friday) – 6.00pm – 7.30am
  • Weekends 6.00pm Friday – 7.30am Monday
Outpatients

Call:

  • Clinic A: 0141 347 8615
  • Clinic B: 0141 347 8500
  • Clinic C: 0141 347 8505
  • Clinic D: 0141 347 8125
  • Clinic E: 0141 347 8730
  • Clinic F: 0141 347 8741
  • Clinic G: 0141 347 8260
  • Clinic H: 0141 347 8555
  • Clinic I: 0141 347 8569
  • Clinic J: 0141 347 8585
  • Clinic K: 0141 347 8600
  • Clinic L: 0141 347 8300
  • Clinic M: 0141 347 8520
  • Clinic N: 0141 347 8540
  • Clinic O: 0141 347 8090
  • Clinic P: 0141 347 8155

Opening Hours: Core opening hours 8.30am – 5.00pm Monday to Friday although some clinics will operate until 8pm.

A copy of our outpatient leaflet may be downloaded here (PDF)

Physiotherapy

Call: 0141 347 8685

Opening Hours: Monday to Friday, 8.00am – 5.30pm

Podiatry

To self refer and make an appointment call our Podiatry Appointment Hotline on 0141 347 8909 (Mon – Friday 8am – 8pm, Saturday 9am – 1pm) or email AHP.Appointments@ggc.scot.nhs.uk

Opening Hours: Monday to Friday, 8.00am – 5.30pm

Renal Dialysis

Call: 0141 347 8690

Location: Level 2

Opening Hours: Monday to Sunday, 24 Hours every day

Renal Outpatients

Call main Hospital switchboard: 0141 201 6000

Opening Hours: Monday to Friday, 9.00am – 5.00pm

Speech and Language Therapy

Call: 0141 347 8685

Location: Therapies Department

Opening Hours: Monday to Friday, 8.00am – 5.30pm

Spiritual Care

Call: 0141 452 3221

Location: Turn left at the main reception desk, then right after the double doors.

Support and Information Services

Call: 0141 347 8468

Email: SupportandInformation@ggc.scot.nhs.uk

Location: Ground Floor, Beside the Therapies Department

Opening Hours: Monday to Friday, 10.00am – 4.00pm

Urology Outpatients

Call: 0141 347 8569

Gartnavel General
“I attended the Endoscopy Clinic for a Colonoscopy at Gartnavel General Hospital. In the course of my visit I was attended to by a considerable number of staff all of whom were extremely focused on taking an interest in their patient and could not be more pleasant or caring. They represented a magnificent example of how to treat patients. My thanks goes to them and those who are responsible for staff training.”

Gartnavel General Hospital

VoL
“I gave birth to my son at the Vale of Leven CMU. I had a very pleasant experience. The midwives were fantastic and very helpful. I thought it was a very clean and relaxed environment.”

Vale of Leven Hospital

RAH
“Outstanding staff, spectacular care. Our son (33) has autism & sustained 3 spinal fractures. Your team was wonderful. Specific praise to Roxanne, Kate and the young student nurse from Cork…
But everyone else was incredible, too.”

Royal Alexandra Hospital

RAH
“Outstanding treatment and care from everyone in and connected with Ward 32. A thank you will never be enough to express my gratitude for the NHS and its people. I didn’t catch everyone’s names but I would particularly like to mention Mike (hospital porter) and (Audrey – HCA) who along with everyone else were wonderful beyond words. “

Royal Alexandra Hospital

QEUH
“I was taken to the Queen Elizabeth hospital for planned surgery on Friday 1st July. I just want to thank all the staff in Renal Ward 4C for the excellent care received and would also like to thank the surgeon and the amazing theatre staff for the care and attention received.”

Queen Elizabeth University Hospital

RHC
“I attended RHCG A&E pm Saturday night with my toddler. We received excellent care from everyone. We were seen quickly, efficiently and compassionately. Thank you team excellent job.”

Royal Hospital for Children

IRH
“Yet again outstanding help from a doctor at A&E… unfortunately can’t remember his name. I went up with sore wrist which was very painful and gave help and advice and a diagnosis very quickly. Out within an hour. Hats off to Inverclyde Royal Hospital NHS”.

Inverclyde Royal Hospital

VoL
“I attended Clinic K @ The New Victoria Hospital on several occasions over the past two months. The staff have been really attentive, comforting as well as being reassuring. I can’t thank all the staff enough at this clinic.”

New Victoria Hospital

NVH
“Staff from Clinic K gynaecological care at ambulatory care Victoria infirmary. The most empathetic, caring and respectful staff I have come across in the NHS. Nothing was a bother, respected your privacy, gave time and LISTENED to me,the patient. LesleyAnn, Iga and Hayley were exemplary.”

New Victoria Hospital

RAH
“I attended the Day Surgery Unit today and can I just thank all staff who made my visit to Urology less stressful. I was treated with kindness and respect from the minute I entered the hospital please pass on my thanks my care could not have been bettered.”

Royal Alexandra Hospital

QEUH
Last night my husband had to call an ambulance for me as I took unwell. The ambulance came within ten minutes, the crew were fantastic- so caring and professional. On arrival to QEUH I was taken in straight away and seen by a nurse who did bloods, ECG and other investigations. I didn’t wait too long to see a Dr who was also thorough and reassuring. All staff were obviously busy but were caring and approachable. I just wanted to tell you my experience as I know there is a lot of negative press but I can honestly say I received top service.”

Queen Elizabeth University Hospital

Gart Gen
“Many thanks to all the doctors’ nurses and staff of Ward 4a at Gartnavel Hospital during my recent stay. Nothing was a bother to them during my surgical appointment and they are a credit to their profession.”

Gartnavel General Hospital

QEUH


“Just some words of praise for the staff of ward 8a at the QEUH. My mother had a two-week stay. Excellent care from the domestic, catering, health care assistants, physio & OTs and of course the nurses. A special mention to the senior charge nurse Lauren, who is a credit to the professional. Well done and thank you very much!”

Queen Elizabeth University Hospital, Glasgow

NVH
“I attend the Urogynaecology clinic twice a year, Clinic K. The staff, Karen, Audrey and LesleyAnn are top class in their care and practice. “

New Victoria Hospital, Glasgow

RHC


“I’d like to thank the staff on ward 1a for their excellent care for my daughter who attended for surgery on her ear. They took time with her to answer any questions she had, helped her cope with pre-surgery procedures and ensured she wasn’t in pain throughout her stay. . I can’t thank them enough for their care for her.

Royal Hospital for Children, Glasgow

RAH
“Last night my husband came to A&E with a suspected DVT. We eventually got seen by a fabulous doctor called Damian . He had a fabulous bedside manner, was well Informed and just a great guy.”

Royal Alexandra Hospital, Paisley

Greenock HC

“I would like to heap as much praise as possible on Dr Hogan (of Dr’s Hogan, Allen & Quinn) at Greenock Health Centre. I haven’t seen her for many months, if not years, but what a refreshing change to visit the department and speak to someone so positive, happy, bright and cheerful.”

Greenock Health Centre, Inverclyde

Ren Comm Adult MH

“Thank you for my CPN session this morning. The lady was superbly knowledgeable and kind. I felt a huge burden being lifted with every passing minute. What a professional! What perception! What rare empathy! Thank you Charleston Centre! “

Renfrewshire Community Adult Mental Health

Community Dental

“I recently received treatment from the Alderman Road Dental Practice. So impressed. The dentist and dental nurse put me at my ease, were very professional and did an outstanding job. The same goes for the guys in Reception. Well done to all concerned.”

Community Dental Service

RHC


“My son who is 7 and has autism recently attended day surgery at area 1b and ward 1a his care from the staff from start to finish was amazing it was a true example of the NHS at its best. The nurses in ward 1a were just wonderful. A very stressful and scary time for our wee boy turned out to be relaxed and problem free thanks to the wonderful staff.
Dr Alison Cairns was his consultant.”

Royal Hospital for Children, Glasgow

IRH
“Thank you to all staff at Inverclyde Royal Hospital, they all went the extra mile for my husband and I. We truly appreciate the care and attention we received.
Committed caring team.”

Inverclyde Royal Hospital. Greenock

GRI
“Attended Endoscopy at GRI today and was very nervous. However every one of the staff were all so professional and so lovely and put me very much at ease before and after my procedures and I couldn’t have felt more cared for.”

Glasgow Royal Infirmary, Glasgow

RAH
” Last night my husband came to A&E with a suspected DVT. We eventually got seen by a fabulous doctor called Damian . He had a fabulous bedside manner, was well Informed and just a great guy.”

Royal Alexandra Hospital, Paisley

QEUH
“My mum’s end of life care was amazing, kind and compassionate helping us all deal with a difficult time. Could not have had better care and support.”

Queen Elizabeth University Hospital, Glasgow

GRI
“Thank you, The Royal Infirmary staff at A&E who provided a professional service which was so reassuring. Yes, there were wait times, however, I could gauge the sincerity of the nursery, doctors, admin personnel and porters in wanting to give a great service. Thank you ❤️”

Glasgow Royal Infirmary

NVH
“My husband attended an MRI scan at 5.55pm today. He was nervous but the nurses & all staff put him at his ease and explained everything. I would like to thank them very much he is coming on Wednesday for an injection of prostate thanks again.”

New Victoria Hospital, Glasgow

QEUH

“From the moment I arrived today (3.45pm 3rd Nov 2021) the staff were outstanding. The security staff were friendly and the staff guiding you to depts were so helpful and polite. I was attending for an ultrasound scan and both staff members were exceptional. They put me at ease and were kind and thoughtful throughput the procedure. Didn’t get full names but one was called Wendy. Really impressed!”

Queen Elizabeth University Hospital, Glasgow

IRH

“I underwent a colonoscopy exam this morning and the treatment I received from reception to the staff who performed my procedure was truly marvellous. All the staff who looked after me were professional, caring and very understanding. They helped me through an anxious experience this morning. Very many thanks to a superb team of professionals!”

Inverclyde Royal Hospital. Greenock

QEUH
“I would like to thank all staff who helped me during my stay in the Acute Receiving Ward. I was treated professionally but also with kindness and compassion. I feel lucky to live in a country that offers such a health service.”

Queen Elizabeth University Hospital, Glasgow

GRI
“I felt very well looked after within the ward (2). Robbie was a terrific staff nurse and the ward sister was also really nice but Robbie was certainly very kind and attentive.”

Glasgow Royal Infirmary, Glasgow

GRI PRM

“I was recently admitted to the GYN ward. Being new to Glasgow having relocated from London it was an anxious time, but all the staff on ward 56A were lovely and so kind and compassionate. I am a nurse myself and it really made the world of difference when I suddenly had to take on the patient role. Thank you.”

Princess Royal Maternity, Glasgow Royal Infirmary

NVH


“Have been attending the hospital for 10 years after minor breast surgery. The staff in mammography, imaging and the consultants involved in my care have been absolutely outstanding in terms of their clinical care and professionalism. These members of staff represent everything that is good about our NHS. Sincere thanks from a very grateful patient.”

New Victoria Hospital, Glasgow

GRI PRM
“My mother was so well looked after in Ward 4. I would like to thank Staff Nurse Lindsay and her team for the wonderful work they did by getting her home to her family.
Thank you very much.”

Lightburn Hospital, Glasgow

RAH


“Eye Clinic – I was seen last Friday regarding a sports injury to my eye. Excellent treatment and diagnosis by staff. Referred to Gartnavel for further treatment that evening. Seen the following day and back at RAH for further check-up. I cannot praise the nursing and medical staff highly enough. They are truly dedicated to their profession .”

Royal Alexandra Hospital, Paisley

IRH


“I ‘d like to congratulate and thank all involved im my treatment when I attended Emergency at IRH after a fall. The service was great, from reception doctor consultant, X-ray, nurses and porters. All in all I was in and out with broken ankle diagnosed big boot fitted and pain meds administered within 3 hours. Everything explained. Staff were so helpful and professional. Well done!

Inverclyde Royal Hospital. Greenock

VoL
“I received a chest X-ray from a lady called Kerry who was exceptional this morning. She made me feel relaxed and talked me through every part of the process. She was fantastic.thank you. Can this be fed back to her please.”

Vale of Leven Hospital

QEUH
“My husband is elated after having surgery on his spine and says that he has experienced the very best of the NHS. Thank you to all .”

Queen Elizabeth University Hospital, Glasgow

RHC


“My son who is 7 and has autism recently attended day surgery at area 1b and ward 1a his care from the staff from start to finish was amazing it was a true example of the NHS at its best. The nurses in ward 1a were just wonderful. A very stressful and scary time for our wee boy turned out to be relaxed and problem free thanks to the wonderful staff. Dr Alison Cairns was his consultant.”

Royal Hospital for Children, Glasgow

Gartnavel G
“Endoscopy – I would like to pay tribute to all the amazing staff in this department. From the receptionist to the consultant all were kind, professional and courteous. Given that it was a sensitive procedure I feel staff were fully aware of this and treated me with dignity always.
Truly 10/10.” 👏👏👏👏👏

Gartnavel General Hospital, Glasgow

VoL
“I would like to thank all staff in MDBU ward, they were all so polite and helpful. Ms Jazair Saghir was exellent at explaining the procedure and was very kind. Also the ward sister (I am affraid I have forgotten her name) for looking after me and helping me down to the car. Iam very grateful to all the nurses In the ward. Please thank the all so much.”

Vale of Leven Hospital, West Dunbartonshire

NSH
“I would just like to praise the staff working in the imaging department. A very slick operation, from the receptionists booking in patients; to the radiographers and support staff who demonstrate genuine care and empathy. Many Thanks.”

New Stobhill Hospital, Glasgow

RAH
“Just wanted to say a big thank you. This was my first visit to the Royal Alexandra Hospital Paisley. I was very in impressed with the professional friendly and courteous service from all staff. From the person at the entrance to the reception, nursing and medical practitioner. The ENT doctor was thorough and explained everything perfectly. Please convey my gratitude to all staff. They are all a credit to the hospital and NHS..”

Royal Alexandra Hospital, Paisley

RHC
“Hi, my baby was ill and I went to the Children’s A&E at Royal Hospital for Children. Hospital setting was pristine, service was really quick for A&E. I appreciated that the staff, both doctors and nurses kept checking in on us, reassuring us and we’re so helpful along the way. I cannot remember the female A&E doctor’s name but nurse Emma at A&E, Doctor Peter and Nurse Liz at the Daycare ward for children were fantastic. I left the hospital knowing my child was well treated and if she became unwell, I know I could always go back.”

Royal Hospital for Children, Glasgow

Gartnavel G


“Just to express my extreme delight at the whole experience from visiting my GP at Barclay Maryhill to my breast screening and follow up at the breast clinic. All completed within 10 days of seeing my GP. Staff were wonderful and so professional and kind. Thank you so much for a fabulous service. I send my support and admiration to all health service workers. Couldn’t be bettered! “

Gartnavel General Hospital, Glasgow

RAH
“Dear A&E team. My 84 year old mum attended yesterday , 2nd December, at approx 4pm with chest pain. She has had recent valve replacement and stent insertion. The whole team were so kind, caring and professional. Mum was looked after very well and informed of the treatment plan every step of the way. Despite the pressure you are all under we would have never known. We cannot thank you enough. Well done A/E RAH.”

Royal Alexandra Hospital, Paisley

QEUH
“My mum was admitted to ward 68 via A&E last month. My mum received excellent care and attention both in A&E and in the ward from all staff including housekeeping staff, HCAs, nurses, AHPs and doctors. As a family we are so grateful for our NHS and for everything our NHS staff do specially in these exceptionally difficult circumstances.

Queen Elizabeth University Hospital, Glasgow

VoL
“I just wanted to say how much I appreciated the care I received yesterday when I attended A&E
/ X-ray dept and the Fracture Clinic. Every member of staff were not only professional and caring, but also seemed “upbeat” and incredibly enthusiastic about what they do for those of us who occasionally rely upon the hospital. Great sense of humour too! Thank you all so much.”

Vale of Leven Hospital

QEUH
“Hi – I was in Ward 10B from 26/10 to 3/11 for a broken ankle. I would like to thank everyone who helped me during that time – especially the ward staff and nurses who were very helpful each day and responsive to my needs.”

Queen Elizabeth University Hospital, Glasgow

RHC
“My son was directed to attend A&E by his GP. Every member of staff, clerical and clinical, were warm, friendly and polite. The purpose of every examination was explained clearly, waiting times were short and we were kept informed as to what we were waiting for. Every place we visited was clean and in good repair. “

Royal Hospital for Children, Glasgow

NVH
“I had fantastic treatment and care from the staff at the Victoria Infirmary Minor Injuries Unit. I fell and sustained an injury to my leg that needed stitches. Everyone was so patient and kind and the ENP that carried out the stitches was quick, efficient and I have a very neat scar. Thank you NHS, you are doing a great job and I appreciate you! “

New Victoria Hospital, Glasgow

VoL
“My father-in-law had been an in-patient for the past 6 months. He has had care in the Vale, RAH and QEUH Hospital. He and his family have received kind, compassionate and professional care from all staff members. His end of life care at Vale was first class.”

Vale of Leven Hospital

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Getting Here

Further information

Wards and visiting

Map of the Glasgow Royal Infirmary site.

High Dependency Unit

Call: 0141 201 5863

Location: Based in the Queen Elizabeth Building. Enter from Wishart Street. (Go down the hill, enter by the second door – near the Ambulance Bay). Take the 1st lift to the 2nd floor.

Intensive Care Unit

Call:

  • West: 0141 201 5429, 0141 201 5430 or 0141 201 5431
  • East: 0141 201 5426, 0141 201 5427 or 0141 201 5428

Location: Based in the Queen Elizabeth Building. Enter from Wishart Street. (Go down the hill, enter by the second door – near the Ambulance Bay). Take the 1st lift to the 1st floor.

Rheumatology Day Ward

Call: 0141 451 5384, 0141 451 5385 or 0141 451 5386

Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Turn left, and go to the middle entrance. Located on the ground floor.

Ward 02 – Respiratory Medicine

Call: 0141 451 5100

Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Turn left and go to the middle entrance. Located on the 1st floor, turn left.

Ward 03 – Diabetes

Call: 0141 451 5105 or 0141 451 5106

Location: Based in Medical Block. Enter from Castle Street (via iron gate). The first entrance is on the right. Go to the 1st floor.

Ward 04 – General Medicine, Diabetes

Call: 0141 451 5110 or 0141 451 5111

Location: Based in Medical Block. Enter from Castle Street (via iron gate). The first entrance is on the right. Go to the 2nd floor, turn right.

Ward 05 – General Medicine, Diabetes

Call: 0141 451 5119 or 0141 451 5120

Location: Based in Medical Block. Entrance off Castle Street (via iron gate). Turn right to the building entrance. Go to the 2nd floor, turn left.

Ward 06 – Respiratory Medicine

Call: 0141 451 5125 or 0141 451 5126

Location: Based in Medical Block. Entrance off Castle Street (via iron gates). Turn right to the building entrance. Go to the 3rd floor, turn right.

Ward 07 – Respiratory Medicine

Call: 0141 451 5129 or 0141 451 5130

Location: Based in Medical Block. Entrance off Castle Street (via iron gates). Turn right to the building entrance. Go to the 3rd floor and turn left.

Ward 08 – Medicine, Gastroenterology

Call: 0141 451 5134 or 0141 451 5135

Location: Based in Medical Block. Entrance off Castle Street (via iron gates). Turn right to the building entrance. Go to the 4th floor and turn right.

Ward 09 – Medicine, Gastroenterology

Call: 0141 451 5139 or 0141 451 5140

Location: Based in Medical Block. Enter off Castle Street (via iron gates). Turn right to the building entrance. Go to the 4th floor and turn left.

Ward 10 – Medicine

Call: 0141 451 5144, 0141 451 5145 or 0141 451 5510

Location: Based in Medical Block. Entrance off Castle Street (via iron gates). Turn right to the building entrance. Go to the 5th floor and turn right.

Ward 11 – Medicine

Call: 0141 451 5511, 0141 451 5149 or 0141 451 5150

Location: Based in Medical Block. Entrance off Castle Street (via iron gates). Turn right to the building entrance. Go to the 4th floor and turn left.

Ward 12 – Older People’s Services

Call: 0141 451 5512 or 0141 451 5175

Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Enter the building through the middle entrance. Go to the 1st floor.

Ward 13 – Renal Day Case Services, Dialysis

Call: 0141 451 5513 or 0141 451 5180

Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Turn left towards the middle entrance. Go to the 1st floor.

Ward 14 – Older People’s Services

Call: 0141 201 3949, 0141 201 3950, 0141 451 5514 or 0141 451 5185

Location: Based in Surgical Block. Enter off Castle Street (via iron gates). The building entrance is furthest left. Located on the 2nd floor.

Ward 15 – Rheumatology

Call: 0141 451 5515, 0141 451 5190 or 0141 451 5191

Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Turn left towards the middle entrance. Go to the 2nd floor. Exit lift, turn left and left again.

Ward 16 – Respiratory Medicine

Call: 0141 451 5516 or 0141 451 5195

Location: Medical Block. Entrance Castle Street (via iron gates). Enter 1st right. Go to the 3rd floor and turn left.

Ward 18 – Older People’s Services

Call: 0141 451 5518

Location: Surgical Block. Enter from Castle Street (via iron gates). Building entrance furthest left. Located on the 4th floor.

Ward 20 – Acute Medicine, Rheumatology

Call: 0141 451 5520 or 0141 451 5315

Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Go to the 5th floor. Exit lift for wards 20 and 21.

Ward 21 – Acute Medicine, Rheumatology

Call: 0141 451 5315 or 0141 451 5521

Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Go to the 5th floor. Exit lift for wards 20 and 21.

Ward 23 – Older People’s Services

Call: 0141 451 5523 or 0141 201 3095

Location: Surgical Block. Enter from Castle Street (via iron gates). Building entrance far left. Located on the ground floor.

Ward 24 – General Medicine, Rheumatology

Call: 0141 451 5524 or 0141 201 3093

Location: Surgical Block. Enter from Castle Street (via iron gates). Building entrance far left. Located on the ground floor.

Ward 25 – Renal Day Case Services, Dialysis

Call: 0141 451 3087 or 0141 201 3089

Location: Surgical Block. Enter from Castle Street (via iron gates). Entrance to building far left. We are on the 1st floor. Alternatively, you can go through ward 13.

Ward 26 – Orthopaedics

Call: 0141 451 5526 or 0141 201 1193

Location: Surgical Block. Enter from Castle Street (via iron gates). Building entrance far left. Located on 1st floor – straight ahead.

Ward 27 – Orthopaedics

Call: 0141 451 5527 or 0141 201 1193

Location: Surgical Block. Enter from Castle Street (via iron gates). Building entrance far left. Located on 1st floor, left.

Ward 28 – Rheumatology

Call: 0141 451 5528 or 0141 201 3085

Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Go to the 2nd floor. Exit lift and turn right.

Ward 29 – Older People’s Services

Call: 0141 451 5529 or 0141 201 3080

Location: Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 2nd floor.

Ward 30 – Older People’s Services

Call: 0141 451 5530 or 0141 201 3075

Location: Surgical Block (Old), Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 2nd floor.

Ward 31 – Older People’s and Stroke Services

Call: 0141 451 5531 or 0141 451 5302

Location: Surgical Block (Old), Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 3rd floor.

Ward 32 – Older People’s Services

Call: 0141 451 5532 or 0141 201 3800

Location: Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 3rd floor.

Ward 33 – Older People’s Services

Call: 0141 451 5533 or 0141 201 3806

Location: Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 3rd floor.

Ward 35 – Older People’s Services

Call: 0141 451 5535 or 0141 201 3782

Location: Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 4th floor.

Ward 36 – Older People’s and Stroke Ward

Call: 0141 451 5536, 0141 201 3792 or 0141 201 3793

Location: Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 4th floor.

Ward 38 – Older People’s Services

Call: 0141 451 5538, 0141 242 9797, 0141 242 9798 or 0141 242 9805

Location: Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 5th floor.

Ward 39 – Older People’s Services

Call: 0141 451 5539, 0141 242 9825 or 0141 242 9826

Location: Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 5th floor.

Ward 43A – Cardiology

Call: 0141 451 5543, 0141 414 6678 or 0141 414 6679

Ward 43B – Cardiology

Call: 0141 451 5264, 0141 414 6670 or 0141 414 6672

Ward 44 – Coronary Care Unit (CCU)

Call: 0141 414 6666 or 0141 414 6667

Ward 45 – Canniesburn, Regional Burns Unit

Call: 0141 451 5545, 0141 201 3307 or 0141 201 3308

Ward 46 – Medicine and Head Injury

Call: 0141 451 5546, 0141 414 6647 or 0141 414 6648

Ward 47 – Canniesburn Plastic and Reconstructive Surgery

Call: 0141 451 5547, 0141 414 6657 or 0141 414 6658

Ward 48 – Canniesburn High Dependency Unit

Call: 0141 451 5548

Ward 49 – Plastic Surgery Day Ward

Call: 0141 451 5549, 0141 414 6661 or 0141 414 6662

Ward 50 – Medical Receiving

Call: 0141 451 5550 or 0141 414 6699

Ward 51 – Medical Receiving

Call: 0141 451 5551 or 0141 414 6693

Ward 52 – Medical High Dependency Unit

Call: 0141 451 5552, 0141 211 6337 or 0141 414 6691

Ward 53A – Medical Receiving

Call: 0141 451 5263, 0141 414 6680 or 0141 414 6686

Ward 53B – Acute Stroke Unit and AMU

Call: 0141 451 5262 or 0141 451 5553

Ward 61 – Orthopaedics

Call: 0141 451 5561 or 0141 201 5842

Ward 62 – Orthopaedics

Call: 0141 451 5562 or 0141 201 5846

Ward 63 – Surgery

Call: 0141 451 5563

Ward 64 – Surgery

Call: 0141 451 5564

Ward 65 – Surgical Receiving

Call: 0141 451 5565 or 0141 201 5805

Location: 4th Floor Queen Elizabeth Building.

Ward 66 – Surgery

Call: 0141 451 5566

Ward 67 – Surgery Receiving

Call: 0141 451 5567

Ward 70 – Urology

Call: 0141 451 5570

Wards at the Princess Royal Maternity

Call: 0141 211 5400

Princess Royal Maternity, adjacent to Glasgow Royal Infirmary on Alexandra Parade, provides maternity and special care baby unit/ITU facilities for neonates. Click the button below for more information.

Services and outpatients
A&E Fracture Clinic
Accident and Emergency

Call: 0141 414 6530

Opening Hours: Opened 24 hours

This is an Emergency Department. We prioritise people who have a serious injury or accident or who have a sudden serious illness or medical condition. It may be more appropriate and you may be seen more quickly by your GP or another health care professional rather than waiting for treatment here.

If you think that someone’s life is at risk you should call 999 right away.

A&E and Minor Injuries Services are available in a number of locations. Use our postcode finder to see which is the right one for you.

You can attend your local Minor Injury Unit (MIU) to get urgent care for a minor injury including sprains, burns and simple fractures. MIUs are run by highly experienced Emergency Nurse Practitioners who will assess and either treat a minor injury or, if they find a more serious problem, arrange for you to be transferred elsewhere.

Children with serious illnesses and injuries who are less than one year of age should be taken to the Royal Hospital for Children, Govan, Glasgow. Children from one year on should either go to your designated A&E department or to the Royal Hospital for Children.

You can find out more about which conditions may be seen and treated more quickly elsewhere from our Know who to turn to pages.

Assisted Conception Services

Call: 0141 211 8535

Open:

  • Monday to Thursday: 8.00am – 4.30pm
  • Friday: 8.00am – 4.00pm

Audiology

Call: 0141 211 6342

Email: Audiology.GRI@ggc.scot.nhs.uk

Location: Ground floor, Queen Elizabeth Building, Alexandra Parade entrance.

Colposcopy

Call: 0141 211 8556

Dermatology

Call: 0141 201 5440, 0141 201 5443, 0141 201 5441 or 0141 201 5442

Diabetic Centre

Call: 0141 451 5325

Dietetics

Call: 0141 201 3619

Endocrinology

Call: 0141 451 5105, 0141 451 5111 or 0141 451 5119

Endoscopy Suite

Call: 0141 201 6624, 0141 222 8556 or 0141 211 8557

Enhanced Recovery Area

Call: 0141 201 5834

Location: Queen Elizabeth Building.

Haematology and Blood Transfusion

Call:

  • Blood Transfusion Enquiries: 0141 242 9603
  • Haematology Enquiries: 0141 242 9601
  • Coagulation Enquiries: 0141 242 9552
  • Coagulation Enquiries before 8.00am and after 8.00pm: 0141 242 9605

Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 211 3000

Location: Department of Haematology, MacEwan Building.

Haemophilia and Thrombosis Centre

Call: 0141 201 6611 or 0141 201 6619

Imaging (X-ray including Fluoroscopy)

Call: 0141 242 9722

Open: Monday to Friday, 9.00am – 5.00pm

Imaging (CT)

Call Central Booking Office: 0141 347 8379

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday and Saturday, 9.00am – 5.00pm

Imaging (MRI)

Call Central Booking Office: 0141 347 8406

Open:

  • Monday to Thursday, 8.00am – 8.00pm
  • Friday and Saturday, 9.00am – 5.00pm

Imaging (Ultrasound)

Call Central Booking Office: 0141 347 8367

Open:

  • Monday to Thursday: 8.00am – 8.00pm
  • Friday to Saturday: 9.00am – 5.00pm

Imaging (Interventional)

Call: 0141 211 4002

Open: Monday to Friday, 9.00am until 5.00pm

Microbiology and Virology

Call:

  • General telephone: 0141 201 8577
  • Microbiology (4th floor), telephone: 0141 201 8551
  • Virology (5th floor), telephone: 0141 201 8722

Location: Level 5, New Lister Building.

Contact: Consultant Medical Virologist – Dr Eleri Wilson-Davies

Nuclear Medicine

Call: 0141 242 9885

Location: Lower Ground Floor, Queen Elizabeth Building.

Occupational Therapy

Call: 0141 201 6529

Ophthalmology

Call: 0141 211 6318 or 0141 211 6319

Orthopaedic Surgery

Call: 0141 201 3720

Orthotics

Call: 0141 347 8909

Outpatients

Call:

  • Reception: 0800 592 087
  • Reception clinic 2: 0800 592 087
  • Anti-coagulant main office: 0141 201 6600
  • Colposcopy clinic reception: 0141 211 5016
  • Dermatology clinic reception: 0141 201 5443
  • Nuclear Medicine clinic reception: 0141 211 4762 or 0141 242 9885
  • Ophthalmic clinic reception: 0141 211 6318 or 0141 211 6319
  • Orthopaedic clinic reception: 0141 201 3105 or 0141 201 3114
  • Respiratory clinic 7 reception: 0141 211 4994
  • Urology reception: 0141 211 6316 or 0141 211 6317

Map of outpatient clinics

Physiotherapy

Call: 0141 211 8520 or 0141 211 8521

Plastic Surgery and Burns Unit

Call:

  • Main Reception: 0141 211 4000
Podiatry

Call:

  • Podiatry Office (general telephone): 0141 211 8532
  • Podiatry appointments hotline: 0141 347 8909

Email: AHP.Appointments@ggc.scot.nhs.uk 

Renal Clinic

Call: 0141 211 5053

Rheumatology Clinic

Call: 0141 451 5384, 0141 451 5385 or 0141 451 5386

Same Day Admission Unit

Call:

  • Main reception 1: 0141 201 5370
  • Main reception 2: 0141 201 5371

Location: Queen Elizabeth Building.

Speech and Language Therapy

Call: 0141 201 6467

Spiritual Care

Call: 0141 211 8212

Location: Ground floor in the Centre Block.

Stoma Care

Call: 0141 201 6426

Contact: Clinical Nurse Specialist Stoma Care

Open: Monday to Friday, 8.00am – 4.00pm

Walton Liver and GI Centre

Call:

  • Liver Clinic: 0141 201 6368
  • Gastro Day Unit: 0141 201 6319

Location: Ground Floor, Walton Building.

West of Scotland Specialist Virology Centre

Call:

  • Centre for Infectious and Communicable Diseases, Travel Clinic: 0141 201 8722
  • General Telephone for out-of-hours clinical advice: 0141 211 4000

Location: New Lister Building.

Smokefree Zones and Information

It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites. 

The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building). 

Watch the ‘No smoking within 15 metres of an NHS hospital building – explainer video‘ for more information.