Virtual Hospital

What is the Virtual Hospital?

The Virtual Hospital (sometimes called a “Virtual Ward” or “Hospital at Home”) provides:

• Ongoing monitoring by a clinical team (sometimes daily)
• Advice and support when you need it
• Access to specialist input if your condition changes.

You will remain under the care of a hospital team, even though you are at home.

Further Information

Why would I be admitted to a Virtual Hospital?

You may be discharged from hospital but admitted to the Virtual Hospital because your condition:

• Requires ongoing monitoring or treatment
• Can be safely managed at home
• Does not require you to stay in hospital.

This approach allows you to recover in a more comfortable setting while still receiving high-quality care. It also allows us to free up hospital beds for patients who need them.

Contact Information

• If you have a non-urgent concern: Contact the Virtual Hospital between 8.00am and 10.00pm, 7 days a week by calling 0800 652 1425. Your enquiry will be passed to a member of the clinical team for advice.
• If you think it’s urgent but not life-threatening: Call NHS 24 on 111.
• If you think your condition is life threatening: Go straight to your nearest A&E or call 999.