Ne mund të përkthejmë çdo informacion tonë në gjuhën e zgjedhjes suaj. Thjesht pyesni një anëtar të stafit ose na kontaktoni në numrin e telefonit të dhënë në letrën ose informacionin që keni marrë. Mund të na telefononi duke përdorur shërbimin telefonik.
يمكننا ترجمة أي من معلوماتنا إلى اللغة التي اخترتها. ما عليك سوى سؤال أحد أعضاء فريق العمل أو الاتصال بنا على رقم الهاتف المذكور في الرسالة أو المعلومات التي تلقيتها. يمكنك الاتصال بنا باستخدام خدمة الترجمة الهاتفية لدينا
يمكنك أيضًا طلب الحصول على المعلومات بأشكال أخرى، مثل الحروف الكبيرة، أو النصوص المبسطة، أو التسجيلات الصوتية، أو لغة برايل، أو لغة الإشارة البريطانية.
বাংলা – Bengali
আমরা আমাদের যেকোনো তথ্য আপনার পছন্দের ভাষায় অনুবাদ করতে পারি। শুধুমাত্র কর্মীদের একজন সদস্যের সাথে যোগাযোগ করুন অথবা আপনার প্রাপ্ত চিঠি বা তথ্যে প্রদত্ত টেলিফোন নম্বরে আমাদের সাথে যোগাযোগ করুন। আপনি আমাদের টেলিফোন দোভাষী পরিষেবা ব্যবহার করে আমাদের সাথে যোগাযোগ করতে পারেন।
এছাড়াও আপনি অন্যান্য মাধ্যমেও তথ্য চাইতে পারেন, যেমন—বড় লেখা, সহজপাঠ্য, অডিও, ব্রেইল এবং ব্রিটিশ সাংকেতিক ভাষা।
Български (Bulgarian)
Можем да преведем цялата Ваша информация на езика, който предпочитате. Попитайте член от медицинския екип или се свържете с нас на телефона, посочен в писмото или листовката с информация, които сте получили. Можете да се обадите по телефона като се възползвате от услугата от преводач по телефона, която предлагаме.
Можете също така да поискате информация в други формати, като например с едър шрифт, в улеснен за четене вариант, в аудио формат, на брайлов шрифт и на британски жестомимичен език.
Veškeré naše informace můžeme přeložit do vámi zvoleného jazyka. Stačí požádat zaměstnance nebo nás kontaktovat na telefonním čísle uvedeném v dopise nebo informacích, které jste obdrželi. Můžete nám zavolat a využít naši službu telefonického tlumočení.
Můžete také požádat o informace v jiných formátech, jako je velké písmo, snadno čitelná verze, audio, Braillovo písmo a britský znakový jazyk.
دری (Dari)
چگونه با استفاده از ترجمان با خدمات خود تماس بگیریم
ما می توانیم هر یک از معلومات خود را به زبان که شما انتخاب کردید ترجمه کنیم. فقط از یکی از کارکنان بپرسید یا با شماره تلیفون ارائه شده در نامه یا معلومات که دریافت کرده اید با ما تماس بگیرید. می توانید با استفاده از خدمات ترجمه تلیفونی ما با ما تماس بگیرید.
شما همچنان می‌توانید معلومات را در قالب‌های دیگر نیز درخواست کنید، مانند چاپ بزرگ، متن ساده و قابل فهم، فایل صوتی، بریل و زبان اشارهٔ بریتانوی.
English
We can translate any of our information into your chosen language. Just ask a member of staff or contact us on the telephone number provided on the letter or information you have received. You can call us using our telephone interpreting service.
You can also ask for information in other formats, such as large print, easy read, audio, braille and British Sign Language.
Staff should request information in alternative languages and formats via the Clear to All web page.
برای ساخت (Farsi)
ما می‌توانیم هر کدام از اطلاعات مان را به زبان مورد نظرتان ترجمه کنیم. کافی است با یکی از کارکنان صحبت کنید یا با شماره تلفنی که در نامه یا اطلاعات ارائه‌شده ذکر شده است تماس بگیرید. همچنین می‌توانید از خدمات ترجمه تلفنی ما برای تماس استفاده کنید.م
شما همچنین می‌توانید درخواست دریافت اطلاعات در قالب‌های دیگر مانند چاپ درشت، متن ساده، صوتی، بریل و زبان اشارهٔ بریتانیایی (British Sign Language) را داشته باشید.
Français (French)
Nous pouvons également traduire l’ensemble de nos informations dans la langue de votre choix. Il vous suffit de demander à un membre du personnel ou de nous contacter par téléphone au numéro indiqué sur la lettre ou l’information que vous avez reçue. Vous pouvez aussi nous appeler grâce à notre service d’interprétation par téléphone.
Vous pouvez également demander des informations dans d’autres formats, comme des caractères agrandis, une version simplifiée, un enregistrement audio, le braille ou la langue des signes britannique.
ქართული – Georgian
ჩვენ შეგვიძლია, გითარგმნოთ ჩვენი ნებისმიერი სახის ინფორმაცია თქვენ მიერ არჩეულ ენაზე. ამისთვის სთხოვეთ ჩვენს მომსახურე პერსონალს ან დაგვიკავშირდით ტელეფონის ნომერზე, რომელიც თან ახლავს თქვენთან გამოგზავნილ წერილს ან ინფორმაციას. თქვენ შეგიძლიათ, დაგვირეკოთ ჩვენი სატელეფონო თარჯიმნის მომსახურების გამოყენებით.
თქვენ ასევე შეგიძლიათ მოითხოვოთ ინფორმაცია სხვა ფორმატში, როგორიცაა: დიდი შრიფტი, მარტივად წასაკითხი ან აუდიო ვერსია, ბრაილის შრიფტი და ბრიტანული ჟესტური ენა.
Ελληνικά (Greek)
Μπορούμε να μεταφράσουμε οποιαδήποτε από τις πληροφορίες μας στη γλώσσα της επιλογής σας. Απλώς ρωτήστε ένα μέλος του προσωπικού ή επικοινωνήστε μαζί μας στον αριθμό τηλεφώνου που παρέχεται στην επιστολή ή στις πληροφορίες που έχετε λάβει. Μπορείτε να μας καλέσετε χρησιμοποιώντας την υπηρεσία τηλεφωνικής διερμηνείας.
Μπορείτε επίσης να ζητήσετε πληροφορίες σε άλλες μορφές, όπως έντυπο με μεγάλα γράμματα, εύκολα αναγνώσιμη μορφή, ηχητικό αρχείο, σε γραφή Μπράιγ και Βρετανική Νοηματική Γλώσσα.
हिंदी (Hindi)
हम अपनी किसी भी जानकारी का अनुवाद आपकी चुनी हुई भाषा में कर सकते हैं। बस स्टाफ के किसी सदस्य से अनुरोध करें या पत्र या आपको प्राप्त हुई जानकारी पर दिए गए टेलीफोन नंबर पर हमसे संपर्क करें। आप हमारी टेलीफोन अनुवाद सेवा का उपयोग करके हमें कॉल कर सकते हैं।
आप दूसरे फ़ॉर्मैट में भी जानकारी मांग सकते हैं, जैसे बड़े प्रिंट, आसानी से पढ़े जाने वाले (इज़ी रीड़), ऑडियो, ब्रेल और ब्रिटिश साइन लैंग्वेज।
Maygar (Hungarian)
Bármely információnk lefordítható az Ön által kiválasztott nyelvre. Csupán kérje meg az egyik munkatársunkat vagy lépjen velünk kapcsolatba a levélben megadott telefonszámon vagy a kapott információ alapján. A híváshoz igénybe veheti telefonos tolmácsszolgálatunkat.
Egyéb formátumban is kérhet információt, mint például nagy betűvel írott, egyszerű nyelvezetű, hanganyag, Braille-írás vagy brit jelnyelv.
Italiano (Italian)
Possiamo tradurre qualsiasi informazione nella lingua da te scelta. Basta chiedere a un membro dello staff o contattarci al numero di telefono indicato sulla lettera o sulle informazioni che hai ricevuto. Puoi chiamarci utilizzando il nostro servizio di interpretariato telefonico.
È inoltre possibile richiedere informazioni in altri formati, come caratteri grandi, testo semplificato, audio, braille e lingua dei segni britannica.
Krio
Wi kin translat eni ɔf wɛ infɔmɛshɔn intɔ ani lɛŋgwij wae yɔu chɔs. Jɔs ask wan mɛmba ɔf di staf ɔr kɔntakt wi na di tɛlɛfɔn nɔmbɔ wae dem don prɔvaid na di lɛta ɔr infɔmɛshɔn wae yɔu dɔn rɛsiv. Yɔu kin kɔl wi wae yɔu go usɛ wɛ tɛlɛfɔn intɛrprɛtin sɛrvɪs.
هەروەها دەشتوانیت داوای زانیاری بکەیت بە فۆرماتێکی دیکە، وەک چاپی گەورە، خوێندنەوەی ئاسان، دەنگی، زمانی نابینایان و زمانی ئاماژەی بەریتانی.
Latvian ( Latviešu)
Mēs varam tulkot jebkuru mūsu informāciju jūsu izvēlētajā valodā. Vienkārši jautājiet darbiniekam vai sazinieties ar mums pa tālruņa numuru, kas norādīts uz saņemtās vēstules vai informācijas. Jūs varat piezvanīt mums, izmantojot tulkošanas pa tālruni pakalpojumu.
Jūs varat pieprasīt informāciju arī citos formātos, piemēram, lielā drukā, viegli lasāmā drukā, audio formātā, Braila rakstā un britu zīmju valodā.
Lingala – Lingála
Tokoki kobongola ba nsango na biso nyonso oyo tozali na yango na monoko oyo oponi. Tuna kaka mosali moko to benga biso na nimero ya telefone oyo epesami na mokanda to na sango oyo ozwi. Tosengi yo ozala na bonsomi ya kobenga biso na lisalisi ya interprete na biso na telefone.
Okoki mpe kosenga ba informations oyo na lolenge mosusu, na ndakisa ya makomi ya minene, pona kotanga malamu , to mpe na audio, to mpe lisusu elimboleli ya ba signe ya Grande-Bretagne.
lietuvių – Lithuanian
Mes galime išversti bet kokią informaciją į jūsų pasirinktą kalbą. Tiesiog teiraukitės darbuotojo arba susisiekite su mumis telefono numeriu, nurodytu laiške ar gautoje informacijoje. Galite mums paskambinti naudodamiesi vertimo žodžiu paslauga telefonu.
Taip pat galite paprašyti informacijos kitomis formomis, pavyzdžiui, didelėmis raidėmis, lengvai suprantama kalba, garso įrašu, Brailio raštu ir Britanijos gestų kalba.
تاسو کولی شئ معلومات په نورو بڼو هم وغواړئ، لکه په لویو تورو لیکنه، اسانه لوست متن، غږیزه بڼه، بریل او د برتانیا اشاروي ژبه.
Polski (Polish)
Oferujemy możliwość przetłumaczenia wszelkich udostępnianych przez nas informacji na wybrany przez Ciebie język. Wystarczy, że poprosisz o to jednego z naszych pracowników lub skontaktujesz się z nami pod numerem telefonu podanym na otrzymanym liście lub innym dokumencie. Możesz do nas zadzwonić, korzystając z naszej usługi tłumaczenia telefonicznego.
Możesz także poprosić o informacje w innych formatach, takich jak duży druk, łatwy do czytania tekst, nagranie audio, w alfabecie Braille’a lub brytyjskim języku migowym.
Português (Portuguese)
Podemos traduzir qualquer uma das nossas informações para a língua que desejar. Para tal, basta perguntar a um membro da equipa ou contactar-nos através do número de telefone indicado na carta ou na informação que recebeu. Pode também contactar-nos através do nosso serviço de interpretação telefónica.
Putem traduce oricare dintre informațiile noastre în limba aleasă de dvs. Trebuie doar să întrebați un membru al personalului sau să ne contactați la numărul de telefon indicat pe scrisoarea sau informațiile pe care le-ați primit. Ne puteți suna folosind serviciul nostru de interpretariat telefonic.
De asemenea, puteți solicita informații și în alte formate, cum ar fi tipar cu caractere mari, versiune ușor de citit, format audio, braille și limbajul semnelor britanic.
Русский (Russian)
Мы можем перевести любую информацию на ваш выбранный язык. Просто обратитесь к сотруднику или свяжитесь с нами по телефону, указанному в письме или предоставленных материалах. Вы также можете позвонить нам, используя нашу услугу телефонного перевода.
Všetky naše informácie môžeme preložiť do vami zvoleného jazyka. Stačí požiadať zamestnanca alebo nás kontaktovať na telefónnom čísle uvedenom v liste alebo informáciách, ktoré ste dostali. Môžete nám zavolať prostredníctvom našej služby telefonického tlmočenia.
Podemos traducir cualquier información a su idioma preferido. Pregúntale a un miembro del personal o póngase en contacto con nosotros en el número de teléfono que figura en la carta o en la información que ha recibido. Nos puede contactar a través de nuestro servicio de interpretación telefónica.
También puede solicitar información en otros formatos, como letra grande, texto de fácil lectura, audio, braille y lengua de signos británica.
Kiswahili (Swahili)
Tunaweza kutafsiri taarifa zetu zozote katika lugha uliyochagua. Uliza tu mfanyikazi au wasiliana nasi kwa nambari ya simu iliyotolewa kwenye barua au habari uliyopokea. Unaweza kutupigia simu kwa kutumia huduma yetu ya ukalimani ya simu.
Pia, unaweza kupata maelezo haya kwa namna nyingine kulingana na mahitaji yako, kama vile maandishi makubwa, lugha rahisi, sauti, braille, na British Sign Language.
தமிழ் (Tamil)
எங்களின் எந்தத் தகவலையும் நீங்கள் தேர்ந்தெடுத்த மொழியில் மொழிபெயர்க்கலாம். ஊழியர் ஒருவரிடம் கேளுங்கள் அல்லது நீங்கள் பெற்ற கடிதம் அல்லது தகவலில் வழங்கப்பட்ட தொலைபேசி எண்ணில் எங்களைத் தொடர்பு கொள்ளுங்கள். எங்கள் தொலைபேசி மொழியாக்க சேவையைப் பயன்படுத்தி நீங்கள் எங்களை அழைக்கலாம்.
பெரிய எழுத்து, எளிதாகப் படிக்கும் வடிவம், ஒலி வடிவம், பிரெய்ல் மற்றும் பிரிட்டிஷ் சைகை மொழி போன்ற பிற வடிவங்களிலும் நீங்கள் தகவல்களைக் கேட்டுப் பெறலாம்.
Herhangi bir bilgimizi seçtiğiniz dile çevirebiliriz. Sadece bir personelden yardım isteyin veya size verilen mektupta ya da bilgilendirme belgelerinde yer alan telefon numarasından bizimle iletişime geçin. Telefon tercüme hizmetimizi kullanarak bizi arayabilirsiniz.
Ми можемо перекласти будь-яку нашу інформацію на вибрану вами мову. Просто попросіть нашого співробітника або зв’яжіться з нами за номером телефону, вказаним на листі або в отриманій вами інформації. Ви можете зателефонувати нам, скориставшись послугою телефонного перекладу.
Bilgileri büyük yazı, kolay okunabilir format, ses kaydı, Braille alfabesi ve Britanya İşaret Dili gibi diğer formatlarda da talep edebilirsiniz.
Ви також можете попросити інформацію в інших форматах, наприклад, великий шрифт, просте читання, аудіо, Брайль та британська жестова мова.
اردو – Urdu
ہم آپ کی منتخب کردہ زبان میں اپنی کسی بھی معلومات کا ترجمہ کر سکتے ہیں۔ بس عملے کے کسی رکن سے درخواست کریں یا آپ کو موصول ہونے والے خط یا معلومات پر فراہم کردہ ٹیلیفون نمبر پر ہم سے رابطہ کریں۔ آپ ہماری ٹیلیفون ترجمانی سروس کا استعمال کرتے ہوئے ہمیں کال کر سکتے ہیں۔
آپ معلومات دیگر صورتوں میں بھی حاصل کرنے کی درخواست کر سکتے ہیں، جیسے بڑے حروف، آسان مطالعہ، آڈیو، بریل اور برطانوی سائن لینگویج (اشاروں کی زبان)۔
tiếng Việt (Vietnamese)
Chúng tôi có thể dịch bất kỳ thông tin nào của chúng tôi sang ngôn ngữ bạn đã chọn. Chỉ cần hỏi nhân viên hoặc liên hệ với chúng tôi theo số điện thoại được cung cấp trong thư hoặc thông tin bạn đã nhận được. Bạn có thể gọi cho chúng tôi bằng dịch vụ thông dịch qua điện thoại của chúng tôi.
Bạn cũng có thể yêu cầu thông tin ở các định dạng khác, chẳng hạn như chữ in lớn, bản dễ đọc, âm thanh, chữ nổi Braille và ngôn ngữ ký hiệu Anh.
Yorùbá (Yoruba)
A lè túmọ̀ èyíkéyìí nínú àwọn ìsọfúnni wa sí èdè tí o bá yàn. Kàn béèrè lọ́wọ́ òṣìṣẹ́ kan tàbí kí o kàn sí wa lóríi nọ́ḿbà ẹ̀rọ ìbánisọ̀rọ̀ tí ó wà nínú lẹ́tà tàbí ìsọfúnni tí o ti gbà. O lè pè wá nípasẹ̀ lílo iṣẹ́ ìtúmọ̀ èdè orí ẹ̀rọ ìbánisọ̀rọ̀ wa.
O tún lè béèrè fún ìsọfúnni ní àwọn ọ̀nà mìíràn, bíi títẹ̀wé ńlá, ìwé tí ó rọrùn láti kà, ohùn, braille àti èdè àwọn adití ti ilẹ̀ Gẹ̀ẹ́sì (British Sign Language).
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You can download pdf copies of the Control it plus information booklet and Session Information leaflet. These resources are also available in other community languages.
1 in 5 people in the UK identify as having a visible difference – a mark, scar or condition that affects their appearance. Yet more than half feel they are ignored by organisations. It’s time for people with a visible difference to be seen and heard. That’s why we are proud to have signed up to Changing Faces’ #PledgeToBeSeen campaign, committing to represent more people with a visible difference in our publications and campaign.
“I’m proud that an organisation as significant as NHS Greater Glasgow and Clyde has agreed to back Changing Faces’ Pledge To Be Seen campaign. When you stop and think about it, you hardly ever see someone with a visible difference in adverts or marketing campaigns, and all too often, if visible differences are represented in popular culture, it isn’t in a positive way, with the “disfigured villain” trope still very common.” Kaylin McLaughlin, local campaigner for Changing Faces
What is ‘Visible Difference’?
Changing Faces describe visible difference as a scar, mark or condition on your face or body that makes you look different.
This can be something you are born with or it could happen later. Anyone can be affected by a visible difference, at any point in their life.
Examples include –
A condition that changes the shape, size, feel or look of the face or body, or how it functions, such as vitiligo, psoriasis or alopecia.
A part of the face or body that is different, such as a birthmark, cleft lip or having fewer fingers on one hand.
Scars, burns or changes to the face or body from an accident, an act of violence or self-harm. These can also occur because of an illness, treatment or operation.
The impact of a visible difference varies from person to person. Some people are proud of their visible difference and live fulfilling lives. Others find it emotionally challenging and feel that it limits what they can do.
Staff Learning & Resources
Online learning sessions offer a great opportunity to increase our understanding of the issues around visible difference and better support our patients and colleagues.
Representatives of Changing Faces can share what it’s like to live with a visible difference, talk about language, when and how to ask about difference, and how we can increase positive representation of visible difference.
If you would like more information on learning sessions for your team or staff group, please contact martin.patterson@ggc.scot.nhs.uk
Changing Faces also offers information specifically for health staff working with patients who have a visible difference.
“Providing fair and equitable healthcare for all is at the heart of NHS Greater Glasgow & Clyde and we are acutely aware of how important it is to accurately represent our diverse community in all our materials and campaigns.
Our ongoing commitment to building a fairer workplace for everyone means creating an environment where diversity is valued – better equipping us to appropriately support our patient community.
This pledge reinforces our resolve to ensure that anyone with a visible difference feels both seen and heard by our organisation.” Dr Emilia Crighton, Interim Director of Public Health, NHSGGC
Support
Many people with a visible difference have social anxiety, depression and low confidence.
Changing Faces offer a range of free, specialist wellbeing services, including:
Support is also available for any staff member experiencing issues in the workplace. Contact the HR Support & Advice Unit on 0141 278 2700
Get Involved
If you have experience of the issues highlighted in the campaign and would like to get involved, please contact the Equality & Human Rights Team at equality@ggc.scot.nhs.uk
“Having NHS Greater Glasgow and Clyde commit to being a Pledge To Be Seen organisation is a huge step forward for our mission in Scotland. Being partnered with the UK’s largest NHS health provider will ensure many more people learn about what life is like with a visible difference, and how they can make the world a more accepting place.” Heather Blake, Chief Executive, Changing Faces
“I have worked with many service users who have visible differences and am only too aware of the negative response that people may have to deal with in various aspects of their life. More and better representation across society is crucial to creating acceptance. It is also important that every one of us can be reassured by seeing ourselves represented by organisations we rely on for our health and wellbeing, such as NHSGGC.” Dr Rebecca Crawford, Consultant Clinical Psychologist, NHSGGC
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In our Type 2 Diabetes Hub you’ll find links to all the information and help you need if:
You or someone you care for has Type 2 Diabetes and are looking for support
You want to know if you’re at risk of Type 2 Diabetes
You have been diagnosed with Prediabetes or Gestational Diabetes
You’re interested in learning more about Type 2 Diabetes.
Use the sections below to navigate through our hub and if you have questions about any of our services use the ‘Contact Us’ option to get in touch.
What is Type 2 Diabetes?
Type 2 Diabetes is a serious condition where the insulin your pancreas makes can’t work properly, or your pancreas can’t make enough insulin. This means your blood glucose (sugar) levels keep rising. Watch the short video below from Diabetes UK for more information.
You can find lots more helpful information about Type 2 Diabetes at the using the links below
My Diabetes My Way have developed a range of elearning which can help you understand more about Diabetes. Click the link below for their Introduction to Type 2 Diabetes course.
You may have been diagnosed with Prediabetes. This means that your blood glucose (sugar) levels are higher than normal, but not high enough to be considered in the diabetes range.
Information on Prediabetes in other languages
العربية (Arabic)
繁體中文 (Cantonese/Traditional Chinese)
हिंदी (Hindi)
Polski (Polish)
ਪੰਜਾਬੀ (Punjabi)
Română (Romanian)
اردو – Urdu
Our Services to Support You
Whether you are at risk or have already been diagnosed with Prediabetes, developing Type 2 Diabetes can be prevented by making changes to your lifestyle. Losing some weight, stopping smoking or getting more active could all have an impact. Click the links below to find out more about our services which can support you to make these positive changes.
My Diabetes My Way have developed a range of elearning which can help you understand more about Diabetes. Click the link below for their Type 2 Diabetes Prevention Course.
If you have Type 2 Diabetes we want to support you, as much as possible, to self-manage your condition. Our main service to help you do this is our diabetes lifestyle programme, Control IT Plus. Click below to find out more about the programme, sign up for one of the group sessions and view some of programme resources.
In addition to Control IT Plus, we have a number of other services which can support you to make changes to your lifestyle, helping you to manage your condition and improve your health. Click the links below to find out more.
My Diabetes My Way is Scotland’s interactive Diabetes website to help support people who have Diabetes and their family and friends. At the site you’ll find a range of helpful information, e-learning courses and patient stories. You can also access your own test results and clinical information. You can visit My Diabetes My Way and register at the link below.
Diabetes UK have created a Learning Zone where you can sign up for advice on what to eat and tips for managing diabetes day-to-day – all completely free and tailored to you. Watch the video to find out more and visit the Learning Zone at the link below.
Gestational Diabetes is diabetes that can develop during pregnancy. Pregnancy can be a stressful time and being diagnosed with Gestational Diabetes could add to that stress. If you’ve been diagnosed you will be cared for by diabetes specialists during your pregnancy however, we have links to a range of information below to help you to manage your condition.
Find more information about Gestational Diabetes here.
Watch this short video animation about blood sugar during pregnancy developed by our dietitians
Click below to find a series of videos on Healthy Eating with Gestational Diabetes developed by our dietitians.
My Diabetes My Way have developed a range of elearning which can help you understand more about Diabetes. Click the link below for their Gestational Diabetes course.
Being diagnosed with Gestational Diabetes can increase your chance of being diagnosed again in any future pregnancies and of being diagnosed with Type 2 Diabetes. However, making some lifestyle changes following the birth of your baby could help to reduce the risk. Click below to find more information on our services which can support you.
As part of your diabetes treatment plan, your Health Care Professional can discuss the different Type 2 Diabetes Remission programmes available to you.
Phone: 0141 531 8901: (Open Monday to Thursday, from 8.00am – 4.00pm and Friday 9.00am – 3.30pm)
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NHSGGC policy states that we must provide formal interpreting support for all out-patient appointments and at least once a day for an in-patient stay.
This support can be provided via our British Sign Language (BSL) Online interpreting Service or by booking a Face to Face interpreter.
The BSL Online interpreting service is available 24 hours a day, 7 days a week. This means that in an unplanned or emergency situation, staff can quickly link up to an interpreter at any time and communicate with their Deaf patient. It can also be used during hospital stays, or to enable Deaf patients to communicate with staff if waiting for a face to face interpreter to arrive.
The BSL Online service can be easily accessed by any available device, such as the ward iPad or any mobile phone, using the QR code below. Copies of this can be printed out for use at nurse stations. A4 posters which meet infection control standards are also available on request.
Smoking burns your money… as well as your cigarettes
NHS Greater Glasgow & Clyde, NHS Lanarkshire and NHS Lothian have joined forces to launch our new campaign focusing on the harmful effects smoking has on people’s health and bank accounts.
As the cost of living continues to rise, many people may be finding it difficult to make ends meet. This joint awareness campaign between Scotland’s three largest health boards focuses on the benefits of quitting smoking to physical and mental health as well as money worries.
The aim is to direct people who smoke and their families to the free NHS stop smoking service: Quit Your Way. The service offers 12 weeks of support to anyone who smokes, including free nicotine replacement therapy, and specialist support to quit for pregnant women and those with mental health problems.
The campaign features NHS respiratory consultant, Dr John McCafferty, emphasising that although some may believe smoking is helping them cope through these difficult times, it actually has the opposite effect and makes them feel worse.
Campaign video featuring John McCafferty
To find out about the stop smoking services and to access the best support to quit in your area call the Quit Your Way helpline service on 0800 916 8858 between Monday – Friday from 9am until 5pm. You can also follow this link to NHS Inform where you will be able to search your nearest service and fill in a short form to be contacted by one of our advisors.
You can also visit your local Community Pharmacy for FREE stop smoking support.
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Student Checkist
The following information is designed for students to ensure you are able to get the right support from the health service during your time studying in Greater Glasgow and Clyde.
Have you stocked up on the basics so you can treat from home?
It’s a good idea to have some everyday essentials in your accommodation, including:
Paracetamol or other pain relief
Cold and flu remedies
Tissues
A thermometer
You can manage many common illnesses and injuries at home using trusted self-care advice from the NHS Inform website and the NHS 24 Online app.
Have your registered with a GP?
All students living within Greater Glasgow and Clyde should ensure they are registered with a local GP.
Registering with a GP is free, and will ensure that if you need primary care, you will not need to go back home, or rely on A&E services which should only be used for life- or limb-threatening illness and injuries.
If you’re GP is closed and you think you need to see a doctor and it can’t wait until your practice has reopened, you can access the GP out of hours service by calling NHS24 on 111.
Do you know how to use our Virtual A&E service? (FNC+Plus)
All students can access NHSGGC’s virtual A&E service, which provides emergency care consultations either through video or over the telephone. It means you can get urgent care without having to travel to a physical A&E.
Do you know where your nearest pharmacy is and how they can help you?
Your local pharmacy is your first port of call for a full range of minor ailments. You do not need an appointment, and there are hundreds of pharmacies across Greater Glasgow and Clyde.
Your Pharmacist can help with many common ailments. You don’t need an appointment.
Speak to your pharmacist first for advice on:
Allergies
Cold sores
Constipation
Coughs and colds
Diarrhoea
Mouth ulcers
Pain
Sore throats
Teething
Upset tummies.
Pharmacy First for UTI treatment and Impetigo
Pharmacy First is available from all community pharmacies in NHSGGC and allows patients to access FREE advice and/or treatment for: Impetigo (for those over two years of age) and uncomplicated urinary tract infection (for adult women aged 16-65).
When to use Pharmacy First
If you are a woman aged 16-65 with any of the following symptoms:
Burning or stinging sensation on passing urine
Need to pass urine frequently
Need to pass urine urgently.
If you are concerned you or your child may have Impetigo and show any of the following symptoms:
Minor skin infection on one area of the body
Red sores that pop easily and leave a yellow crust
Fluid-filled blisters
Itchy rash.
Your pharmacist will ask you about your symptoms in order to give you the right advice. You should be aware there are some exclusions which can prevent your pharmacist from treating you and you may need to be referred to your GP.
You must be registered with a GP practice in Scotland and should normally expect to attend the pharmacy to allow the pharmacist to assess your symptoms before deciding on whether to offer advice, treatment on the NHS or to refer you to another clinician.
Do you know where to go for mental health support services?
If you, or someone you know, needs support for mental health, there are a number of options. Your college or university may have its own dedicated service.
When you need help
When you need help you should first contact your GP. Your GP can refer you to your local Community Mental Health Service. If you need support when your GP surgery is closed, call NHS 24 on 111.
You can also call Samaritans for help 24 hours a day, 365 days a year. You can call them on 116 123 (freephone) or email: jo@samaritans.org
Breathing Space offers a confidential phone line for anyone in Scotland feeling low, anxious or depressed. You can call free on0800 83 85 87.
Digital support for student mental health
MyApp is a self-help tool for managing the most common mental health issues, like stress, anxiety or depression.
It’s free to browse or download and use and gives advice and support for when you’re struggling but still getting by.
Do you know how to access sexual health services?
The Sandyford provides specialist sexual health services for Greater Glasgow and Clyde. Find more information on services, opening times and clinic locations, visit: the Sandyford Sexual Health Services website or watch the below video.
Which services are offered?
Sexually Transmitted Infection (STI) testing for people with symptoms
Assessment for people who have recently been exposed to an STI
Testing for people who may be at higher risk of STI or HIV
PrEP services
Contraception
Abortion services
Young people’s clinics
Vasectomy
Archway
Free Condoms.
If you have a sexual health emergency
During opening hours Sandyford provides specialist emergency sexual health services for:
Rape and Sexual Assault that occurred in the last 7 days – Archway Service 0141 211 8175
You do not need an appointment to access PEP. It is available from Sandyford Central, Monday to Thursday 8.30 am – 7.00pm and Friday 8.40am – 4.00pm
Do you know where to go for Dental support?
In order to receive the full range of dental treatment and care under the NHS, you must be registered with a dentist. Your dentist will then provide regular check-ups, planned routine treatment and emergency care, if required.
Which services do NHS dentists provide?
Routine check-ups and any care required
Advise on how to keep your mouth healthy
Dental hygiene including scale and polish
Treatments such as fillings, crowns, tooth removal and root canal treatment
Visit the website or practice website to find out joining options.
Submit necessary paperwork as outlined by the practice.
Do you know where to go for a problem with your eyes?
If you have a problem with your eyes, please visit your local optometrist. Every high street opticians have an optometrist who provides NHS services.
If your optician is closed and you can’t wait until it reopens, call NHS 24 on 111 right away.
If you have an eye problem, such as a scratch or something stuck in your eye, you should call NHS 24 on 111 and ask for the Minor Injuries Unit. For eye injuries that require immediate emergency treatment, you should go to your nearest A&E.
If you think you need to go to Accident & Emergency
If you require urgent care, but it’s not life- or limb-threatening, you should call NHS 24 on 111 to access NHSGGC’s virtual Accident and Emergency (A&E) Service, which provides emergency telephone and video consultations.
If it’s a life- or limb-threatening emergency, phone 999 and ask for an ambulance. You can also go directly to an A&E.
Have you checked if you’re eligible for the MenB vaccine?
If you’re attending university for the first time this year and are under the age of 25, you may be eligible for the MenB vaccine.
Meningococcal disease, which can cause meningitis and septicaemia, is uncommon but can be very serious. Students living in halls of residence or shared accommodation can be at increased risk because they are mixing closely with large numbers of people.
The MenB vaccine is available through NHS Scotland’s student vaccination programme for eligible first-time university entrants who may not have received the vaccine as part of the childhood immunisation programme.
If you think you may be eligible, contact your GP practice or attend a local vaccination clinic before or shortly after starting university.
Click here or scan the QR code below for information and tips on problem gambling and how to access support.
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Trade Winds Primary School Programme is an Interdisciplinary Resource Pack aimed at P5-P7 classes across Greater Glasgow & Clyde Health Board areas. The programme extends across all curricular areas and correlates with 44 Level 2 experiences and outcomes. Trade winds offers a holistic approach to tobacco education that goes beyond health and explores issues that are relevant to young people.
Topic G – Extending Children’s Learning through the Arts
It is recommended that delivery starts with ‘Topic A – Setting the Scene’ as this introduces learning on tobacco and gathers children’s knowledge on the topic. Teachers may then wish to explore a particular topic based on pupils’ interests or to select lessons from each topic. Further support and information, as well as resources to support the delivery of the lessons are available by e-mailing quityourway.smokefreeschools@ggc.scot.nhs.uk
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Tobacco free Schools Resource Pack
Ash Scotland’s Tobacco-free Secondary Schools Resource Pack, is for teachers and other professionals working with young people in secondary schools. It’s designed to:
Support you to deliver high quality education on tobacco issues and help equip young people to make confident and responsible decisions on smoking, vaping and their health and wellbeing.
Provide you with all the facts, materials and resources you need to feel confident to deliver effective tobacco prevention education.
Enhance the skills that young people develop by engaging in activities that are designed to inspire confidence, self-esteem, resilience and decision making skills. These skills are transferable to many other issues including substance misuse, alcohol, sexual health and navigating transitions.
There are many different factors which lead young people to smoke, but the extent to which tobacco is prominent, normal or accepted around them plays a crucial part.
Quit Your Way Youth and school resources aim to provide young people with information about smoking and tobacco to allow them to make informed decisions. The resources provide young people with easy access to the facts about smoking and information on how to access local support to stop smoking.
Quit Your Way Youth Resources covers the following:
NHS Greater Glasgow and Clyde has created a suite of new resources which provide information on the risks associated with vaping and give guidance to young people and adults looking to cut-down or quit.
Access our Vaping Risks and Resources Pack for a summary of these resources as well as links to download, print or order larger print runs of materials through our Public Health Resource Directory.
Greater Glasgow and Clyde has produced an information guide to highlight the key evidence, concerns and advice around vaping, which will benefit parents, carers and any staff who work with young people. You can download our information guide and a condensed version of the guide below:
The videos below offer a helpful introduction to discussing the topic of vaping with young people plus advice and tips on stopping vaping.
Filmed at the City of Glasgow College, it follows a young person explaining what a vape is, what nicotine does to the brain and how vapes can be a drain on a young person’s health, development and finances. The second video offers tips to cut down or quit vaping.
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