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Services A to Z

The NRU provides level 2 specialist inpatient neurological rehabilitation for patients from Glasgow and surrounding areas.  The unit has beds that are part of the West of Scotland Major Trauma network. 

Location

The NRU is situated at the back of the QEUH across from A&E and in front of the Langlands building. It is a ground floor bungalow. 

Visiting

The ward operates a flexible visiting in line with NHSGGC visiting policy.  We would encourage visitors to come out with meal times and timetabled therapy sessions where possible.

Please contact the ward to find out more details.

Telephone number: 0141 201 2663

Inpatient referrals

Referrals for inpatient rehabilitation for patients in NHSGGC can be made via Trakcare new request / other orders rehab medicine (see attached PDF for instructions)

For referrals made out with NHSGGC, please e-mail a referral letter to ggc.nrureferrals@ggc.scot.nhs.uk

Available services in the NRU

NRU operates with a multidisciplinary team approach. This means lots of different professionals come together to work as a team to promote your recovery.

  • Nurses
  • Health Support Workers
  • Rehabilitation Medicine Doctors
  • Physiotherapists
  • Occupational Therapists
  • Neuropsychologists
  • Speech and Language Therapists
  • Dieticians
  • Orthotists 

Patient’s may not need to see all of these team members as some may be more relevant to your condition than others.   In addition some patient’s may be provided with mobility aids (walking aids, wheelchairs) to increase independence, but it doesn’t necessarily mean that this will be long term.

Daily time table / plan

Once a patient arrives in NRU we will create a therapy timetable. We encourage patients to take responsibility for attending therapies but will support as required. It is useful to let friends and family know the timetable as visiting should be arranged around therapies and mealtimes. The intensity of therapy is usually greater than in other wards.

We provide some input as a group-based intervention or undertaken alongside other patients.

What should a patient bring when transferred to NRU
  • Comfortable clothing for gym-based rehab e.g. trousers, long skirts, shorts, t-shirt and trainers.
  • Walking aids or splints.
  • Glasses, contact lenses, hearing aids.
  • Toiletries.
  • Puzzles, music devices, games, books, magazines
Department Set up Rooms 

We have a mix of single and 4 bedded rooms. The allocation of each is based on patient need and may be subject to change during a patient’s hospital stay.

Dining room 
  • Communal meals are served as follows: Breakfast 7.00am onwards, Lunch 12.00pm 1.00pm and Dinner 4.45pm – 6.00pm
  • Access to water dispenser, juice and fruit
  • Access to patient fridge
  • Play games
  • Meet other patients and family
 Garden  
  • Wheelchair accessible
  • Plants and gardening equipment for patients to use 
Quiet room  
  • Meet with family
  • Have private discussions
  • Goal planning and review meetings
Therapy area
  • Activity of daily living suite, kitchen, utility room and assessment bathroom
  • Quiet therapy area
  • Therapy gym

We have collated a variety of useful resources that provide guidance and support for you and your baby.

National Breastfeeding Helpline

For independent, confidential and non-judgemental support.

Tel: 0300 100 0212

www.nationalbreastfeedinghelpline.org.uk

Breastfeeding Friendly - National Breastfeeding Helpline logo
Breastfeeding Friendly Venues
Breastfeeding and your business

All businesses and organisations in Scotland open to the general public and who allow children, are under legal obligation to allow breast and bottle feeding. Read more about the law and find out how to become a breastfeeding friendly business.

www.mygov.scot/breastfeeding-and-your-business

La Leche Leauge

Friendly feeding support helpline.

Tel: 0345 120 2918

www.laleche.org.uk

Breastfeeding Friendly - La Leche League logo

National Childbirth Trust (NCT)

The UK’s largest charity for parents.

Tel: 0300 330 0700

www.nct.org.uk

Child Smile

Taking care of those first teeth.

www.child-smile.org.uk

Breastfeeding Friendly - Childsmile logo

Breastfeeding Network

Online support, factsheets and a fountain of knowledge on drugs in breastmilk.

www.breastfeedingnetwork.org.uk

Breastfeeding Friendly - Breastfeeding Network logo

Glasgow Breastfeeding Buddies

Breastfeeding support in Greater Glasgow and Clyde

linktr.ee/glasgowbreastfeedingbuddies

Breastfeeding Friendly - Glasgow Breastfeeding Buddies logo

Parent Club

Support and contact information for your baby box plus useful parenting tips.

Tel: 0800 0308 003

www.parentclub.scot

Breastfeeding Friendly - Parent Club logo

Giggle N Grow

Creative fun for everyone!

Free sessions where you and your baby can play and learn, including Bookbug readings and singalongs, dance and more.

www.gigglengrow.org

Breastfeeding Friendly - Giggle n Grow logo

Best Start Grant

Search ‘best start grant’ to find out if you qualify.

www.mygov.scot

NHSGGC Resources

These are pages on the NHSGGC which we hope you will find useful.

South Glasgow Health Information

They have a Facebook group which we hope you will find useful

https://www.facebook.com/southglasgowhealthinformation

Dads Rock

Improving outcomes for children by inspiring Dads and families.

www.dadsrock.org.uk

Breastfeeding Friendly - Dads Rock logo

Home-Start Glasgow South

Home-Start Glasgow South is a family support charity offering support that helps to give young children the best possible start in life.

homestartglasgowsouth.org.uk

Breastfeeding Friendly - Home Start Glasgow South logo

Update July 2023

The NHSGGC Health and Wellbeing Directory had now closed.

For all local NHSGGC and HSCP health and wellbeing service information you should now visit:

Accessing core NHSGGC health improvement programmes and services

Physical Activity
Weight Management
Smoking Cessation
Money Advice
Alcohol And Drug Recovery Services

For alcohol and drug addiction problems individuals can either self refer directly to the local specialist teams or contact their GP. Crisis services are also available at the Glasgow Alcohol and Drug Crisis Service.

Signposting, support and self-management

Carers
  • Carers – NHSGGC
  • Carers support can be accessed via the Support and Information Service, contact: sis@ggc.scot.nhs.uk
  • Call the Carers Information Line on 0141 353 6504 – they will put carer in touch with local service​
  • Information leaflets & cards available to order for free
Mental Health and Wellbeing Support
Type 2 Diabetes

Support and information on Type 2 Diabetes, Prediabetes and Gestational Diabetes:

For enquiries contact: hwd@ggc.scot.nhs.uk

The South and Clyde sector has two general Nuclear Medicine departments based at Queen Elizabeth University Hospital and the New Victoria Hospital.

DEXA (bone mineral assessment) services are provided within the Nuclear Medicine department at Queen Elizabeth University Hospital.

Specialist neurological imaging is provided at the Institute of Neurological Sciences.

Non-imaging and therapeutic services are also provided at the Royal Alexandra Hospital and Inverclyde Royal Hospital.

Information on each of these departments can be found by clicking the relevant links below.

Queen Elizabeth University Hospital

Opening Times

Monday – Friday: 8.30am – 4.30pm (Closed Public Holidays & weekends)

Contact

Appointment enquires: 0141 452 (8) 3659

If for any reason you are unable to attend your appointment, please inform us by telephoning as soon as possible during office hours. We will make you another appointment and this will allow someone else to use the one you cannot.

Location

The Nuclear Medicine department is on the first floor of the Queen Elizabeth University Hospital main building. Follow signs to the atrium and take the Arran lift / stairs to the first floor. Take a left and the Nuclear Medicine department is in front (next to radiology).

This is building 1 on the campus map that can be downloaded from the link below.

Institute of Neurological Sciences

Opening Times

Monday – Friday: 8.30am – 4.30pm (Closed Public Holidays & weekends)

Contact

Appointment enquires: 0141 201 (6) 2032

If for any reason you are unable to attend your appointment, please inform us by telephoning as soon as possible during office hours. We will make you another appointment and this will allow someone else to use the one you cannot.

Location

Nuclear Medicine (SPECT) is located in the Department of Clinical Neuroradiology (Imaging), in the Neurosurgical block of the Institute of Neurological Sciences. This is building 7 on the campus map that can be downloaded from the link below.

New Victoria Hospital

Opening Times

Monday – Friday: 8.30am – 4.30pm (Closed Public Holidays & weekends)

Contact

Appointment enquires: 0141 347 (6) 8420

If for any reason you are unable to attend your appointment, please inform us by telephoning as soon as possible during office hours. We will make you another appointment and this will allow someone else to use the one you cannot.

Location

The Nuclear Medicine department is within the Imaging Department on the ground floor.

A map to the hospital can be downloaded from the link below.

Royal Alexandra Hospital

Non-imaging Nuclear Medicine services are provided within several departments in the hospital and specific contact information and directions is provided in your appointment letter.

General site information and directions to the hospital can be found in the main pages here.

Inverclyde Royal Hospital

Non-imaging Nuclear Medicine services are provided within several departments in the hospital and specific contact information and directions is provided in your appointment letter.

General site information and directions to the hospital can be found in the main pages here.

This page provides you with information about the NHS Greater Glasgow and Clyde Early Years Mental Health Improvement Framework.

What is the Early Years Mental Health Improvement Framework?

This framework has been created as a planning tool to help support those working with babies and young children who are under 5 and their parents/carers to plan and deliver mental health improvement activities. It outlines the range of themes that evidence shows promotes positive mental health in the early years and highlights factors that both threaten and support good mental health.

Evidence shows us that addressing the wider causes of mental health requires a unified, co-ordinated, and ongoing approach from multiple sectors. This framework supports this by providing a consistent structure against which various partners and stakeholders can review their existing approaches and identify any additional opportunities to promote positive mental health and wellbeing.

Download the framework

Supporting Materials

The gynaecology ultrasound services are located on 5 sites within Greater Glasgow and Clyde:

  • New Victoria Hospital – Level 2 Clinic K
  • New Stobhill Hospital  – Level 3 Clinic F
  • Royal Alexandra Hospital  – Maternity Building, Ground Floor, Ultrasound Department.
  • Inverclyde Royal Hospital – Gynaecology out-patient department
  • Vale of Leven Hospital – Gynaecology out-patient department
How can I access this service?

You will be referred by your GP or by a hospital consultant.

What will happen when I arrive at the Gynaecology Ultrasound Service?

It is helpful if you have a full bladder when you attend for scan.  Your scan may be performed in two ways: by abdominal approach (a full bladder will help with this method) and or vaginal approach.  Both of these methods are comfortable and the sonographer will explain why they have chosen which method is best on the day. The doctor or sonographer may ask you when your last period was and we can carry out scans at any time of the cycle, including when you have your period.

Your appointment will take around 10 to 30 minutes.

The doctor or sonographer may explain some of the findings during the examination. You will get a more detailed explanation of your results at a separate clinic appointment or by letter from your gynaecology consultant or GP.

Contact Details

Contact Hours

  • Monday to Friday 9.00am until 5.00pm

New Victoria Hospital

  • Location: Clinic K
  • Telephone number: 0141 347 8606

New Stobhill Hospital

  • Location: Clinic F
  • Telephone number: 0141 355 1220

Royal Alexandra Hospital Maternity Unit

Location: Ultrasound Department

Telephone number: 0141 314 6748

Inverclyde Royal Hospital

  • Location: OP ultrasound is at Main X-ray Level C
  • Telephone number: 01475 504963

Vale of Leven Hospital Maternity Building

  • Location: Gynaecology out-patient department
  • Telephone number 01389 817275
  • Queen Elizabeth University Hospital (QEUH) Ward 49 is located on the 2nd floor of the QEUH within the maternity Building.
  • Royal Alexandra Hospital (RAH) Ward 32 is located on the third floor of the maternity building.
  • Glasgow Royal Infirmary (GRI) Ward 56 is located on the first floor of the Princess Royal Maternity Hospital.
Gynaecology Ward Service

The Gynaecology Inpatient Wards provide dedicated care for Gynaecology patients requiring treatments/surgery; either elective or emergency.

Our wards are multi-professional with a dedicated team of specialist consultants, nurses, healthcare assistants, physiotherapists and clerical staff working together to ensure that each patient receives outstanding care.

Enhanced Recovery Service (ERAS)

We operate an ERAS programme in Gynaecology. The aim of this programme is to get women back to full health as quickly as possible after surgery, empowering them to take an active part in their recovery. Research has shown that after surgery, the sooner patients mobile and the earlier they are eating and drinking, the quicker their recovery will be. They are less likely to develop complications after surgery, such as chest infections and blood clots.

The main elements of the ERAS programme include:

  1. Maximising health pre-operatively
  2. Pre-operative assessment and preparation
  3. Good care planning and pain relief after surgery
  4. Early mobilisation and return to eating and drinking as soon as possible after surgery.
Visiting Policy

We encourage and support people to stay connected to those who matter most in their lives while they are in hospital. This page provides details of current visiting arrangements in place, and guidance and safety measures everyone needs to follow. Person Centred Visiting is in place across NHSGGC.

Person Centred Visiting means we will work together with patients, family members and staff so that care is in line with the following core principles:

  • Welcoming – we welcome and encourage the involvement of the people who matter to patients.
  • Patient Led – We are guided by patients when the people who matter will visit, how they would like them involved in their care, and when they want to rest.
  • Partnership – we work in partnership with the people who matter to patients
  • Flexibility – we have no set visiting times
  • Respect – we respect people individual needs and act on an individual basis to ensure the safety, privacy and dignity of all patients. This means there may be times when we need to ask people to leave a clinical area temporarily.
Contact Details

Queen Elizabeth University Hospital – Ward 49

  • Senior Charge Nurse: Christine Dunn
  • Telephone number: 0141 201 2282

Royal Alexandra Hospital – Ward 32

  • Senior Nurse in Charge: Nikki Harvey
  • Telephone number: 0141 314 7032

Glasgow Royal Infirmary – Ward 56

  • Senior Charge Nurse: Julie Graham
  • Telephone number: 0141 201 3371 or 0141 201 3363
  • Queen Elizabeth University Hospital – the service is located in Ward 49 which can be found on the third floor of the maternity building, Queen Elizabeth University Hospital.
  • Glasgow Royal Infirmary – the service is located in Ward 56 which can be found on the first floor of the Princess Royal Maternity.
  • Royal Alexandra Hospital – the service is located in Ward 32 which can be found on the second floor of the Maternity building.
What is the Emergency Gynaecology Service?

The emergency gynaecology departments are available to patients who need seen urgently and cannot wait for an outpatient appointment. This may include certain patients with early pregnancy problems.

You will either be referred directly to Emergency Gynaecology by your GP or transferred from the relevant hospitals Emergency Department (Accident and Emergency).

You can attend this unit only if your General Practitioner (GP) has assessed you and has discussed your case with the consultant on-call. If you have not been assessed by your GP and you feel your case is an emergency, you should attend your local Accident and Emergency Department.

The service is available 24 hours a day, seven days a week.

What will happen when I arrive at the Emergency Gynaecology Service?

When you arrive in Emergency Gynaecology Service, a member of staff will register your details and carry out some basic observations (blood pressure, pulse, temperature and urine checks). A doctor will talk to you about your symptoms and after discussion carry out any examinations, tests, scans or investigations needed. You may be able to go home after these things have been completed although some women need to be admitted to the ward.

If you attend over the weekend or in the evening and you need an ultrasound scan, this may be arranged for the next available appointment, which may be 2 to 3 days later.

In some cases you may be asked to return for repeat blood tests or scans. You will be given an appointment time for this. Please note that whilst we make every effort to see you at the appointed time, it is not always possible if there are unwell or upset patients needing to be seen urgently.

If you are discharged from our care but your symptoms return, please contact us for further advice. We will provide you with follow up contact details when you are discharged.

Contact Details

Queen Elizabeth University Hospital Gynaecology Emergency Service

  • Call: 0141 201 2249
  • Charge nurses: Jill McCafferty and Evonne Nicholson

Glasgow Royal Infirmary Gynaecology Emergency Service

  • Call: 0141 201 3371
  • Charge Nurses: Lisa Thomson and Susan Gilchrist

Royal Alexandra Hospital Gynaecology Emergency Service

  • Call: 0141 314 7032
  • Charge Nurses: Pauline Turner and Gillian McLean
Useful Leaflets

Information coming here soon.

Gynaecology Outpatients in NHSGGC

Glasgow

  • New Stobhill Hospital
  • New Victoria Hospital
  • Glasgow Royal Infirmary
  • Queen Elizabeth University Hospital

Clyde

  • Royal Alexandra Hospital
  • Inverclyde Royal Hospital
  • Vale of Leven Hospital
Who needs to be seen at a Gynaecology Clinic?

Our gynaecology clinic see women for a range of different gynaecological conditions and some disorders of the female genito urinary tract including:

  • Heavy/Irregular vaginal bleeding
  • Chronic pelvis pain
  • Menopause
  • Premature ovarian failure
  • Premenstrual syndrome
  • Uterine fibroids
  • Ovarian cyst
  • Vulval conditions
  • Prolapse
  • Fertility issues
What happens in the clinic?

Before you attend the clinic you will be sent a leaflet explaining what to expect and outlining possible procedures which may be carried out during your visit.

It can be useful to write down any questions you may have about your condition and future management before your appointment and bring it with you so you don’t forget to ask during the appointment.

When you arrive at clinic you can either check-in at the self-service points in the entrance hall or go straight the clinic reception area who will direct you to the waiting area.

You will then be invited into a consultation room where you will be seen by a doctor or a nurse specialist. You will have a medical history taken and be asked about your symptoms and current health status.

If you require an examination or any test that can be arrange at the clinic the doctor or nurse will arrange for these to be performed. If the results are not available immediately the doctor or nurse will arrange a follow up appointment either by telephone or returning to the clinic. If the results are available the doctor or nurse will discuss the finding with you and the plan for any further investigations or treatment.

Your doctor or nurse will write to you and your GP with the results of your investigations and will arrange any further treatment that is needed.

How do I access this service?

You can be referred by your GP or by a hospital consultant.

Contact Details

New Stobill Hospital

  • Charge Nurse: Shona Brown
  • Telephone number: 0141 355 1220

New Victoria Hospital

  • Senior Charge Nurse: Karen Nicolson
  • Telephone number: 0141 347 8404

Glasgow Royal Infirmary

  • Senior Charge Nurse: Janet Craig
  • Telephone number: 0141 211 8570

Queen Elizabeth University Hospital

Royal Alexandra Hospital

  • Senior Charge Nurse: Kelsey Rollo
  • Telephone number: 0141 314 9553

Inverclyde Royal Hospital

  • Charge Nurse: Jennifer Harvey
  • Telephone number: 01475 504542

Vale of Leven Hospital

  • Charge Midwife: Marie Whalen
  • Telephone number: 01389 817275

The Endometriosis Clinic for the West of Scotland is an Accredited Specialist Centre. It is based in Glasgow with sites at the Queen Elizabeth University Hospital and the New Victoria ACH.

What do we offer?

We provide dedicated care for our patients with the support from a Multi Professional dedicated team of Specialist Consultants, Nurses, Pain Management Team, Urology and Bowel Surgeons and clerical staff together to ensure the patient receives outstanding care.

The Consultants are experts in woman’s health and the management of endometriosis, including the most complex surgical techniques. The management of your care will be in discussion with you and how this supports you and your symptoms.

The Consultants operate weekly outpatient’s clinic appointments and surgical intervention.

The Endometriosis Nurse Specialist operates outpatient’s clinic and telephone consultations, and will provide you with ongoing support.

How can I access this service?

The service is accessed via a referral system from either your gynaecologist or GP and concentrating on patients with confirmed advanced endometriosis.

What can I expect at my appointment?

Please bring any menstrual/pain diary with you to allow this to be discussed at your consultation.  This assessment is important to tailor your proposed care to your specific needs. Questions will involve your menstrual, bowel and bladder activities together with any potential future fertility plans.

It can be useful to write down any questions you may have about your condition and future management before your appointment and bring it with you so you don’t forget to ask during the appointment. 

The Consultant will go through your history with you. You will then be examined (this includes vaginal examination) and may also undergo transvaginal ultrasound scan. If you are on your menstrual period that shouldn’t be a problem and you can still have examination and ultrasound unless you prefer not to. 

The next step is a discussion of available options. We will formulate a treatment plan that may involve medical or surgical management. If surgical option is appropriate the waiting time for this will be depended on whether you will require input from other surgical specialities i.e. bowel surgeons, urology surgeons.

The team

Specialist Consultants

  • Dr Robert Hawthorn
  • Dr Karina Datsun

Clinical Nurse Specialist

  • Rosie McCluskey
Contact Details

Secretary to Dr Hawthorn and Dr Datsun

Leaflets

More information coming soon.