Being in hospital as an inpatient, outpatient, carer, family member or visitor can be a worrying time.
Having the right information and support at the right time is important.
What we offer
The Support and Information Service offers a friendly, comfortable and safe space in NHS Greater Glasgow and Clyde adult acute hospitals. Here there is time to ask questions & receive support on any matter that is important to you or your family.
How we can help
Our experienced team, working with a wide range of partners, provide support and information, as well as direct referrals and signposting to services that include:
- Caring for relatives and friends
- Money advice
- Complaints and concerns about the NHS
- Anxiety, stress and depression
- Stopping smoking
- Alcohol and drugs
- Physical activity
- Weight management
- Pet fostering
- Support groups and services
Hospital outpatient appointments
We are unable to directly rearrange or cancel a hospital appointment. To do so, please use the contact telephone number on your appointment letter or contact the Switchboard of the hospital you will be attending and ask for the Appointments Helpline.
Who can use the service?
Inpatient or outpatients at any NHS Greater Glasgow and Clyde (NHSGGC) acute hospital, carers, family members or a member of staff,
Who we are and where to find us
We are an NHSGGC service based in some adult acute hospitals. You can contact us for advice from any NHSGGC hospital.
Queen Elizabeth University Hospital
Queen Elizabeth University Hospital Support and Information Service
Ground Floor, Main Atrium, 1345 Govan Road, Glasgow G51 4TF
Opening Hours:
Monday to Thursday, 10.00am to 4.00pm; Friday, 10.00am to 3.30pm
Telephone: 0141 452 2387
Email: ggc.sis@nhs.scot
Glasgow Royal Infirmary
Glasgow Royal Infirmary Support and Information Service
Queen Elizabeth Building, Alexandra Parade, Glasgow G4 0SF
Telephone: 0141 531 9127
Opening Hours:
Monday to Thursday, 10.00am to 4.00pm; Friday, 10.00am to 3.45pm
Email: ggc.sis@nhs.scot
Royal Alexandra Hospital
Royal Alexandra Hospital Support and Information Service
Corsebar Road, Paisley PA2 9PN
Opening Hours:
Monday, 10.00am to 4.00pm; Tuesday, Closed; Wednesday and Thursday, 10.00am to 4.00pm; Friday, 10.00am to 3.45pm
Telephone: 0141 532 7378
Email: ggc.sis@nhs.scot
New Stobhill Hospital
New Stobhill Hospital Support and Information Service
133 Balornock Road, Glasgow G21 3UW
Opening Hours:
Tuesday to Thursday, 10.00am to 4.00pm
Telephone: 0141 355 1527
Email: ggc.sis@nhs.scot
New Victoria Hospital
New Victoria Hospital Support and Information Service
55 Grange Road, Glasgow G42 9LL
Opening Hours:
Monday and Tuesday, 10.00am to 4.00pm; Wednesday, 10.00am to 2.00pm.
Telephone: 0141 347 8468
Email: ggc.sis@nhs.scotNew
Vale of Leven Hospital
Vale of Leven Hospital Support and Information Hub
Main Street, Alexandria G83 0UA
The Vale of Leven Hub hosts a number of local services providing advice and support. These include:
- Monday: 9.00 – 12.00 – West Dunbartonshire Citizens Advice Bureau
- Tuesday: 12.30 – 16.30 – Social Security Scotland
- Thursday: 9.30 – 15.00 – Working4U | West Dunbartonshire Council
- Friday: 9.00 – 12.00 – Stepping Stones
Telephone: 01389 827831
Email: ggc.sis@nhs.scot
Inverclyde Royal Hospital
Inverclyde Royal Hospital Support and Information Hub
Scheduled to open in 2026