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Services A to Z

What do I need to bring with me?
  • List of current medications that you take.
  • Any samples that have been requested.
  • A list of any relevant medical conditions or surgical procedures you have/have had.
  • Questions you may have about your admission.
What do I do if I need an Interpreter?

If your English is limited or if you need the services of a sign-language interpreter please contact Pre-operative Assessment Clinic as soon as possible so that an interpreter can be arranged.

How do I cancel or reschedule my appointment?

This appointment is important preparation for your surgery. You must come to this appointment or let us know if you need to cancel or change it. 

Who will be present during my operation?

You will always be treated by an appropriately skilled practitioner with suitable support in a location designed to look after you during your operative stay. Your anaesthetic and surgery may not be performed by a doctor or surgeon you have previously spoken to. You will have the opportunity to speak to them before your procedure, though this may be on the morning of surgery.

All hospitals in GGC are teaching hospitals. This means that medical students may be present in theatre. Most often students are only present to observe, but occasionally they may assist with very simple procedures under strict supervision. You will have the opportunity to discuss this with your anaesthetist and surgeon on the morning of surgery, however, should you wish to clarify this beforehand, please contact our team.

Where will I get my anaesthetic and who will provide it?

GGC is committed to ensuring you receive safe, prompt and timely treatment. This means that you may have to attend a different hospital to the one which hosted your clinic appointments and that your anaesthetic and surgery may not be performed by a doctor or surgeon you have previously spoken to. You will have the opportunity to speak to them before your procedure, though this may be on the morning of surgery.

You will always be treated by an appropriately skilled practitioner with suitable support in a location designed to look after you during your operative stay.

Will there be anyone other than the theatre teams present during my anaesthesia?

All hospitals in GGC are teaching hospitals. This means that medical students may be present in theatre. Most often students are only present to observe, but occasionally they may assist with very simple procedures under strict supervision. You will have the opportunity to discuss this with your anaesthetist and surgeon on the morning of surgery.

Can I continue to breastfeed after an operation?

Some women require surgery under a general anaesthetic or sedation while breastfeeding. Many women are concerned about the risk of passing drugs into breast milk. However, we advise that you should breastfeed as normal following surgery as soon as you are awake and able to do so. There is no need to express and discard breast milk. Drugs used during the operation are only transferred to breast milk in very small amounts and there is no evidence of any effects on your breastfeeding infant.

You should mention that you are breastfeeding to your anaesthetist at the pre-operative assessment visit or on the morning of surgery. This will allow the anaesthetist to plan the most appropriate anaesthetic and use the safest anaesthetic and pain-relieving drugs for you. You should avoid taking codeine after the operation.

If you are having a day surgery procedure (able to go home later the same day), you should have a responsible adult stay with you for the first 24 hours and be cautious when co-sleeping or sleeping while feeding the infant in a chair in case you are more drowsy than normal. If you need to remain in hospital after your operation and your child is not able to stay with you on the ward, you may wish to express and store breast milk.

For further information please see the following leaflet from the Association of Anaesthetists Guideline for Breastfeeding in Anaesthesia and Sedation.

Day Surgery Information Videos

Day Surgery – General Information for Patients

Day Surgery – Patient Experience

An aerial view of the Queen Elizabeth University Hospital campus, showing the main buildings.
Front view of the INS surgical building based within the QEUH campus.
Queen Elizabeth University Hospital Campus – Aerial View 1
INS Surgical Building – Front View 1
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This programme aims to develop the regional and national services currently offered by the Institute of Neurological Sciences (INS) situated on the Queen Elizabeth University Hospital Campus in Glasgow.  

As part of the programme some of the buildings will be refreshed or replaced to ensure that we continue to offer world leading person centred care.

What we are planning

We have published our Initial Agreement, which was approved in March 2023, outlining issues with the current service configuration and developed a long list of outline options.

Throughout 2023 and early 2024, the NHSGGC project team working on the INS redevelopment will develop the next stage of the business case to identify a preferred option.

To achieve this we will host workshops and meetings, engaging with a range of patients, service users and their families, staff and other professionals, Third sector groups, and other people across Scotland to:

  • develop SMART objectives based on the high level Strategic Objectives outlined in the Initial Agreement
  • Identify the preferred option for the redevelopment through an option appraisal process
  • Provide regular progress updates

If you would like to be involved or find out more please go to our Contact Us page to complete our Contact Form.

Latest Updates
Initial Agreement Approved by Scottish Gov

Scottish Government has approved our Initial Agreement and confirmed support for the first phase of the Outline Business Case – identification of the preferred option.

Contact Us

Engaging with patients, staff and the public is a key priority for INS Redevelopment.

Throughout the project there will be many opportunities for patients, their family members, NHS staff and the general public to get involved.

To register your interest in becoming a member of a group, providing feedback on the project, or to join our email distribution list (to be kept up to date about latest news and opportunities to get involved), click the button below and complete the form.

Alternatively, you can email the Patient Experience and Public Involvement Team at Public.Involvement@ggc.scot.nhs.uk

History of the INS

The Institute of Neurological Sciences (INS) was opened in 1974, and originally consisted of four services over three buildings:

  • Neurology
  • Neurosurgery
  • Neurophysiology
  • Neuro Critical Care

Since then, services have expanded and now include the Queen Elizabeth National Spinal Injuries Unit, Oral & Maxillofacial Surgery, Neurorehabilitation, and treatments for a range of neurological conditions supported by the West of Scotland Short Stay and Day Treatment service.

From four services across three buildings, the INS now provides over 20 interlinked clinical services across seven buildings.

The specialist services provided by the Institute of Neurological Sciences support the local, regional and national​ populations of Scotland.

Local and Regional services cover 2.25 – 2.75 million people​, with national services covering 5.5 million people​.

Our services treat over 16,000 inpatient and day cases per year as well as providing over 50,000 outpatient appointments.

The INS is the largest Neurosciences centre in Scotland,​ providing two-thirds of NHS Scotland’s specialist neurosciences beds.

Project Background – Why the INS is changing

The services within the Institute of Neurological Sciences (INS) have undergone significant changes over recent years, with new and improved technologies and increased number of services.

The redevelopment of the INS will provide opportunities to:

  • enable new ways of working
  • implement advancing technology
  • provide safer environments for patient care
  • develop a sustainable estate that addresses the NHSGGC Board and Scottish Governments’ carbon reduction targets
  • continue to attract and retain world-leading staff
  • progress the development of an International Centre of Excellence for Neurological Sciences

Ensuring the Institute of Neurological Sciences continues to deliver world class services and treatments to the population of Scotland for years to come.

What we’ve done so far

Over the last few years NHSGGC has been working on the Initial Agreement which confirms the need for change for the Institute of Neurological Sciences (INS).

Through a series of workshops with patients, staff and Third sector organisations the project team has:

  • Reviewed and benchmarked the existing facilities
  • Produced a high level design statement which can be viewed in our design section
  • Identified high level benefits and merits of the project

This resulted in the submission of the Initial Agreement to the Scottish Government Health Directorate Capital Investment Group which was approved in March 2023. The Initial Agreement can be found in our document library section.

NHSGGC has now begun working on outlining the preferred option for the redevelopment of the Institute of Neurological Sciences.

Project Team

The project team comprises a range of non clinical and clinical staff from NHSGGC including Service and Capital Planning representatives.

Arwel Williams
Senior Responsible Officer/Director of South Sector

Portrait of Susan Walker from the INS Redevelopment team

Susan Walker
Project General Manager

John Donnelly
Director for Major Projects

Marjorie Johns
Planning Manager

Andrew Baillie
Deputy Director for Major Projects

Dr Bryan Dawson
Project Clinical Lead

Fiona Warnock-Greer
Senior Project Manager

Portrait of Alastair Reid from the INS Redevelopment team

Alastair Reid
Project Manager

Susan Smith – Programme Support Manager, Regional Services

Susan Smith
Programme Support Manager

Design

With input from key stakeholders including patients, third sector, clinical and non-clinical staff, an initial design statement was developed in 2021 to support the redevelopment of the Institute of Neurological Sciences.

The design statement is a key briefing document used to enhance the design process and ensure project objectives are achieved.

The statement was supported by Architecture & Design Scotland and Health Facilities Scotland.

Frequently Asked Questions (FAQs)
How long will it take to decide the preferred option?

The NHSGGC project team are working though the first phase of the programme will run throughout 2023 into early 2024 to establish which option should be taken forward for redevelopment.

How can I find out more information on the project?

You can get in touch with us by completing the contact form. Throughout the programme there will be opportunity to get involved in workshops and to be kept up to date with recent developments.

Document Library
Cancer

For people with cancer, the relationship between food and eating can change. The webpage below was written by Dietitians at the Beatson West of Scotland Cancer Centre to help you to take care of your food intake and nutrition by yourself. But if you are struggling to manage on your own you can ask a Dietitian for advice.

Dietitians and Support Workers can see you if you stay on a ward at the Beatson (or at your local hospital). Or you can ask your GP to refer you to see a Dietitian in a local clinic.

For further information

Irritable Bowel Syndrome

This information is for people who have been diagnosed with IBS.

Irritable bowel syndrome (IBS) affects 1 in 5 adults, primarily impacting the bowel and gut. Symptoms include diarrhoea, constipation, abdominal pain and/or discomfort, abdominal cramps, bloating, and excessive wind. Other symptoms are nausea, heartburn, lethargy and tiredness.

Although there is no specific test for diagnosing IBS, it is important to have a diagnosis confirmed. Tests are required to rule out other conditions like coeliac disease and Irritable Bowel Disease (IBD) (eg crohns disease, ulcerative colitis). If you think you might have IBS it’s important to speak to your Doctor before making dietary changes. It’s essential that you explain your symptoms, making sure to mention if you have any of the following:

– unintentional and unexplained weight loss

– rectal bleeding

– a family history of bowel or ovarian cancer

– a change in bowel habit to looser and/or more frequent stools persisting for more than six weeks in a person aged over 60 years

– iron deficiency anaemia

– nausea and / or vomiting

– reflux / heartburn

The cause of IBS is unknown, however symptoms can be improved through diet and lifestyle changes. This might include changes to what you eat and drink, exercising and finding ways to relax and manage stress.

The links below provide information and first line advice to help you manage your symptoms.

If your symptoms continue despite making these changes, speak to your Dietitian. Sometimes special Diets such as low lactose, wheat free or a low FODMAP diet can help. However these diets can cause nutritional deficiencies so always make sure that you get advice from a Dietitian before trying them. Your GP or health professional can refer you to your local Dietetic service.

Liver Disease

When your liver is not working well, your body needs extra energy and protein. Malnutrition (weight loss and muscle wasting) is common in liver disease. This resource was written by dietitians in NHSGGC to help guide you on what to eat and drink if you have, or are at risk of, malnutrition. 

For further information on nutrition, talk to your liver team. They may refer you for an appointment with a dietitian. 

See Information Eating to Feel Better. Liver Disease for more information

Respiratory

The role of the dietitian includes nutritional assessment, diagnosis, intervention, monitoring and evaluation of nutrition related issues in respiratory patients. We are a link for nutritional advice for both the Community Respiratory Team and the wider respiratory team and contribute to the development of individual multi-disciplinary care plans.

Universally across respiratory conditions, the management of malnutrition is at the forefront of priorities for Dietitians – however both under nutrition and over nutrition are considered.

Having a diagnosis of Chronic Obstructive Pulmonary Disease (COPD) means patients use 10 times more energy to breathe than someone with healthy lungs – Therefore COPD patients need more energy to do the work of breathing. A good diet can help prevent lung infections. Ensuring the patient has a sound nutritional status reduces the risk of getting infections, improves lung function and reduces both likelihood/ duration of hospital stay. Good diet also reduces the likelihood of unplanned weight loss from eating poorly which can weaken the muscles used for breathing. Poor nutritional intake/ status can make symptoms of COPD worse and it can also decrease a patients ability to exercise.

Community Respiratory Team can be contacted on 0141 800 0790.

Overview

Hospital at Home provides the same level of high-quality multi-disciplinary care they would receive as a patient in a hospital bed.

Patients who are treated within Hospital at Home also have access to hospital-level diagnostics, such as radiology, rapid blood analysis, cardiology and a range of urgent hospital-level interventions such as IV therapy and oxygen.

About the service

The service runs 8.00am – 8.00pm seven days a week (including weekends and public holidays)

About the Team

Patients are registered under the care of a Hospital Consultant

Clinical care is delivered by a team, led by a Consultant Nurse and is comprised of:

  • Advanced Nurse Practitioners
  • Nurse Practitioner 
  • Staff Nurses
  • Health Care Support Worker
  • Pharmacist
  • Pharmacist Technician
  • Physiotherapist
  • Occupational Therapist
  • The team is supported by:
  • GPs with a special interest in Hospital @ Home
  • Lead Nurse
  • Operational Team Lead
  • Administrator

General Information IBS
Diet

Changes to your diet can significantly improve IBS symptoms in some people. Eating well, being well hydrated and increasing/ decreasing your fibre intake (based on symptoms) might be helpful in managing symptoms. Links below provide further information on diet.

Physical Activity / Exercise

Being physically active can help to improve IBS symptoms, moving your body is particularly helpful if you are constipated.

Mental health / Stress

Stress, anxiety and low mood can make IBS symptoms worse. Links below provide information and that may be helpful if you are suffering.

Alcohol

Alcohol can make IBS symptoms worse. Reducing alcohol intake can help to reduce symptoms, as well as having positive effects on physical and mental health.

Smoking

If your patient requires behavioural change support to become more active, has a history of heart disease and / or has had a stroke within the last 6 months, please refer via Live Active.

The MSK Physiotherapy Service in NHSGGC

NHS Greater Glasgow and Clyde has the largest MSK team in the UK and we are committed to providing the highest quality of care to our patients, and in return we invest in your development.

Our Vision

The NHSGGC MSK Physiotherapy Service will deliver a comprehensive, accessible, quality service responsive to the needs of the public it serves and fit for the 21st century. It will ensure the delivery of this service is of clinical and educational excellence encompassing at its very heart a patient focused model of care. The service will be consistent, equitable, safe and efficient and provide the highest standard of care for adult patients with a musculoskeletal condition.​

Our Mission Statement

Our mission is to provide a high quality musculoskeletal physiotherapy service that is effective, person centred, safe, timely, efficient and equitable.  We aim to create a dynamic and innovative culture where all staff are valued and supported to work in partnership with patients, providing a service to be proud of.

Who is in the NHSGGC MSK Physiotherapy Team?
  • MSK Consultant
  • MSK Advanced Practice Physiotherapists
  • GP Advanced Practice Physiotherapists
  • Back Pain Advanced Practice Physiotherapists
  • Band 6 MSK Physiotherapists
  • Band 5 MSK Physiotherapists
  • Health & Social Care Support Workers
  • Service lead MSK Physiotherapy
  • Quadrant (Senior) Managers
  • GP APP Clinical Leads
  • Team Lead Physiotherapists
  • Practice Development Physiotherapists
  • Administrative Team

We also have strong links working alongside:

Orthopaedic Advanced Practice Physiotherapists

Band 5 Rotational Physiotherapists

Community Administrative Teams

Learning and Development

Learning and development comes in many forms. We offer an excellent range of learning and development opportunities that focus on fulfilling your potential and ambition, guided by the National Education of Scotland’s 4 pillars of Practice.​

  • In-service Training- local & service wide
  • Annual MSK conference
  • Dedicated CPD time
  • Course funding
  • Online learning platform opportunities
  • Organisation bursary
  • Dedicated MSK Practice Development Group
  • Dedicated B5 training
  • Flying start for new graduates
  • CPD via TURAS appraisal
  • Annual wellbeing event
  • Peer coaching
  • Mentorship
  • Weekly case review
  • Clinical supervision
  • Clinical reasoning support from Advanced Practitioners
  • Virtual support clinics with Advanced Practitioners
  • Ask the APP live Teams channel
Graduate Opportunities in NHS GGC MSK Physiotherapy

As well as the learning and development opportunities for all our MSK clinicians, we offer a dedicated B5 training pack including:

  • B5 MSK Induction & Support Pack
  • B5 MSK Learning & Development Pack
  • Peer coaching with other B5 MSK staff
  • Incremental training for B5 MSK staff
  • Local support & development from B6/7 staff

We also support new Graduates on the Flying Start Programme 

Where do we deliver our MSK service?

Our MSK service is split into 4 geographical areas:

  • Clyde (Inverclyde and Renfrewshire)
  • East (East Dunbartonshire and North East Glasgow City)
  • South (South Glasgow City and East Renfrewshire)
  • West (North West Glasgow City and West Dunbartonshire)

We provide assessment and treatment in both acute and primary care sites: our locations.

How To Apply

Our vacancies are advertised on the NHS Scotland Job Portal. All vacancies are listed in regions please select NHS Greater Glasgow and Clyde to view the opportunities within our Health Board.

Follow our Twitter account for up-dates and job opportunities

More information about the Greater Glasgow and Clyde area

The North East Sector provides both a General Nuclear Medicine and a Specialist Nuclear Cardiology service. Please select which service you wish to access by clicking the links below.

Breathlessness

After an illness you may find you have difficulty catching your breath and feel short of breath more easily. This is called breathlessness. It is a common problem if you have had coronavirus (COVID-19), even if you have not attended a hospital. It is also a normal feeling which happens as a result of exercise or a change in the temperature or humidity of the air around you. This can be a scary feeling but there are several things you can do to reduce this feeling.

Techniques to Reduce Breathlessness

Positions to Ease Breathlessness

Using a different position will allow your breathing muscles to work better and help you to feel less short of breath. You might find one position works best for you. Feelings of panic will often make your breathlessness worse so trying to relax in your preferred position will also help. Lying on your front (prone lying) can help reduce breathlessness if you are recovering from coronavirus (COVID-19). Adding pillows under your chest or pelvis may make this position more comfortable. Only use this position if you feel comfortable and it helps your breathing.

Breathing control

Sit in a relaxed position in a chair with your back well supported. Place one hand on your tummy. Slowly take a deep breath in through your nose. As you breathe in, allow your tummy to rise up and then feel it relax down as you breathe out slowly. This may take some practice but can be very useful to help reduce breathlessness.

Relaxation techniques

Breathlessness can be a scary experience, especially if you have not experienced it before. It often causes people to feel anxious leading to a panic attack. Anxiety and panic themselves can lead to more breathlessness creating a vicious cycle. The breathing techniques above can help to reduce the feeling of breathlessness and so lower anxiety levels.

Pursed lip breathing

This can be useful to control breathlessness when you are walking or being more active. Take a breath in through your nose then gently breathe out through your mouth with your lips pursed, just like are whistling or blowing out a candle. Try to breathe out for longer than you breathe in.

Blow as you go

Breathe in before you start to move, then breathe out when you are making a big effort, such as bending down, lifting something heavy or going up stairs.

Fan therapy

Hold a small hand held fan about 15 centimetres away from your face, aim to feel the air on the centre of your face above your lip, the cool air can help you feel less breathless. A desk or free standing fan can also be used. 

More information on managing breathlessness

Clearing Secretions

Tips for Secretion Clearance

Here are some tips to help clear secretions in your chest that you find difficult to get rid of:

  • Drink water regularly throughout the day.
  • Limit the amount of tea and coffee you drink.
  • If your mouth feels dry your airways are dry too so drink some water (Note: Some medical conditions mean you have to restrict fluid intake, if you think this applies to you discuss and check this with your GP)
  • Avoid alcohol as it can make you dehydrated.
  • Steam or humidity can also help loosen and clear secretions. A warm shower can often be useful.
  • Moving around can be one of the best ways to clear secretions as activity makes you breathe deeper. This can help loosen and move secretions making it easier to clear. Remember that after illness you may find yourself more tired, breathless and low in energy even when just walking. So take your time and build up activity gradually and rest when you need to. You can find some simple activities and exercises to get you started on the physical activity pages.
Cough Management

Coughs can be caused by different of things like smoking, allergies, heartburn (acid reflux) or infections like COVID-19. Further information and guidance on managing a cough can be found from NHS Inform

Breathing Exercises & Techniques to help Remove Secretions

These videos explain two physiotherapy techniques you may want to try:

Active Cycle of Breathing Technique

Autogenic Drainage Technique 

Please note: The above videos were produced by Advanced and Specialist Physiotherapists within the Respiratory Services of NHSGGC. The aim of the videos is to provide patients with a diagnosis of bronchiectasis with treatment options to help manage their symptoms. The Respiratory Physiotherapy Services have expertise managing a wide range of respiratory conditions and these videos are relevant to managing other lung conditions.

Information produced by NHSGGC Physiotherapist, Association of Chartered Physiotherapists in Respiratory Care, NHS Inform

Esteem Glasgow is a community mental health service hosted by HSPC, for people usually within the age range 16 – 35 years, who appear to be experiencing their first episode of psychosis. We have four teams working in Greater Glasgow and Clyde, and they work with people for up to two years.

Esteem offers different types of support which have been shown to help people recover from psychosis, including medication, practical support, family work, groups and psychological therapy. You can contact us at Esteem from Monday to Friday between 9.00am – 5.00pm.

Contact Info

Contact the North Team

Telephone: 0141 232 2239

Address: Kershaw Unit, Gartnavel Royal Hospital, 1055 Great Western Road, Glasgow, G12 0XH

Contact the South and Clyde Team

  • Telephone: 0141 211 6563
  • Address: Admin Building, Leverndale Hospital, 510 Crookston Road, Glasgow, G53 7TU
Information for Patients

What is Psychosis

You may be aware of feeling very stressed or worried lately, and you may have spoken to your GP or someone close to you about this. You might have noticed some unusual experiences or feelings which can often be frightening or make you worry more. You might have started having problems at home, with other people or when you leave the house.

When someone is under stress, it can affect them in many ways. Some people notice changes in their body, such as sleep pattern or their interest in food. People also notice changes in how they feel or think, and the things they do.

When people get very distressed or worried a whole range of unusual experiences can occur at the same time. Within mental health services, this is often referred to as psychosis.

This can be frightening or overwhelming for people; especially if it seems those around them do not understand what is happening.

Common Experiences of Psychosis

Changes in Thinking

Some people feel like their thoughts have been taken away, are speeded up or are being controlled by someone or something else. There can often be some strong or unusual beliefs, such as feeling that some powerful force is out to hurt you or everyday things become more significant and meaningful to you.

Changes in Emotion

You might start to feel low all the time, more angry than usual or notice that you have lost interest in the things you used to enjoy.

Changes in Senses

Some people notice strange smells or very bright colours. There can also be images or voices that no-one else can see or hear. The voices people hear can often be very critical or threatening towards you. They sometimes comment on the things you do or try to get you to act in particular ways.

Changes in Behaviour

People can often start avoiding other people or staying indoors more, usually as they feel this helps keep them safe. It can be difficult to keep track of things or concentrate on what you are doing at times. This can be particularly difficult if you are being distracted by the voices you hear. Read Rai Waddingham’s article about her lived experience with Psychosis.

How to be referred

You can be referred by: Your GP, Community mental health teams, Inpatient services, Primary care teams, Statutory and non statutory services or you can self refer with the agreement of your GP.

The team consists of medical staff, community nurses, occupational therapy, support workers and psychology.

Heads Up

Information for Families

Resources and Leaflets

In Esteem we work together with the young person and their family. We meet with families at the early stages in someone’s care to gather information and offer support. Where possible we involve families in care and treatment planning.

We offer regular information evenings for families and the allocated keyworker can provide one to one support.

Useful Links

Information for Staff

Referral Process

Telephone referral is preferable. You can contact the team and speak with a duty worker.

We also have further information for staff on our StaffNet page.