Patients accessing our hospitals can access impartial and confidential help and support from one of our dedicated money advice partnership services.
As a result of the cost of living crisis more people are now finding it harder to make ends meet. Furthermore, a change in personal circumstances such as a change in health status, bereavement, birth of a new child, relationship breakdown or loss of employment can lead to money worries for a person or a household.
Our staff can refer patients, or patients may self-refer to one of the partnership services below. Dedicated assistance on a range of issues can also be obtained from our hospital Support and Information Services.
List of services
Home Energy Crisis Response Service – for rapid assistance with home energy costs and issues, available for any patients accessing an NHSGGC hospital.
Glasgow Royal Infirmary – GEMAP Money Advice Service
ggc.moneyadvice@ggc.scot.nhs.uk
Inverclyde Royal Hospital – Inverclyde Advice First
triage.advice@inverclyde.gov.uk
Queen Elizabeth University Hospital – GEMAP Money Advice Service
ggc.moneyadvice@ggc.scot.nhs.uk
Royal Alexandria Hospital – Renfrewshire Advice Works
adviceworks@renfrewshire.gov.uk
Royal Hospital for Children
RHC.MoneyAdviceService@ggc.scot.nhs.uk
Other useful information
Help with hospital travel costs
Help with travel and subsistence costs for visiting a young person in hospital: Young Patients Family Fund – mygov.scot
DWP hospital phone line for NHS Greater Glasgow & Clyde between 12.00 and 2.00pm Monday to Friday:
- Anne Carr: 07920812160
- Linda Gamble: 07920796431
- Gordon Wallace: 07788708753