This job family includes any Technical, Managerial, Call Handling, Secretarial and Clerical professions including IT, Finance, Medical Records and Service Administration. These services can be delivered in both office and health care settings.
Allied Health Professions
The professions which deliver and support Radiography, Physiotherapy, Speech and Language and Occupational Therapies. These services deliver direct patient care, rehabilitation, treatment, diagnostics and health improvement to patients in Hospital and community settings.
Executive Level
The individuals at the highest level of NHS management including Chief Executive, Executive and Non-Executive Directors.
Health Science Services
The Professional, Scientific, Technical and Healthcare Support workers within Laboratories, hospital and community settings who perform diagnostic tests and deliver therapeutic services such as renal dialysis or cardiovascular perfusion.
Medical and Dental
Doctors and Dentists working within Hospital and Community Settings.
Medical and Dental Support
The professions which support Doctors and Dentists including Physician Assistants, Operating Department Practitioners, dental nurses and Dental technicians.
Nursing and Midwifery
Registered Nurses and Midwives, Nursing Assistants and healthcare support workers who deliver direct patient care in hospital and community settings.
Other Therapeutic
A range disciplines which deliver therapies and health care including Pharmacy, Optometry and Psychology in hospital and community settings.
Personal and Social Care
A range of disciplines including Health Promotion, Hospital Chaplaincy and Social Work.
Senior Managers
The individuals of NHS management including Head of Services and Service Managers.
Support Services
The services common to any large organisation and include Mechanical, Electrical and Engineering professions, Porters, Domestics, Catering and a laundry services and Security, Decontamination and Transport Services.
There is more to working in the NHS than Doctors and Nurses – the NHS employs people in more than 350 different roles.
The Workforce Employability Team supports Schools, employability organisations and community groups to promote the NHS as an employer of choice and help people develop a better understanding of NHS jobs and careers and pathways into these.
The following resources should help your students and clients explore a wide range of NHS careers and help them better understand that there is an NHS career is for them that matches their interests and skills and meets their aspirations.
Routes into the NHS – Infographic
Find the pathway to an NHS career that matches your skills and experience:
NHSGGC is keen to ensure that school pupils have access to accurate information in relation to NHS careers and pathways and recognise our role providing advice and guidance in the school environment. Our schools engagement programme aims to inform, educate and entertain. We help broaden pupils job aspirations, tackle stereotypes about jobs and careers and most importantly highlight the huge range of career opportunities and career pathways within the NHS.
Our engagement programme supports your school’s careers provision as it will help your pupils to link their subject choices to career pathways and supports student aspirations through supportive encounters with employers, employees and role models. We engage with schools through a range of activities:
NHS Careers Ambassadors
Careers events
Virtual visits.
NHS Careers Ambassadors
Our NHS Profession Ambassadors work in a wide range of roles. They can talk to your students about their specific profession, raise awareness of the wide range of NHS Careers, host discussions to support subject choice and share their own career stories. We can tailor session for a specific age group or subject area or Job Family.
Our school visits programme can include virtual visits to schools. These visits can take the form of:
Q&A session specific to a profession
General advice and guidance on subject choices
NHS careers pathways and entry routes
Apprenticeships awareness sessions
Mock interviews.
What you need to know when making a request
There is no charge for the visit or talk
We will prioritise requests from schools within the NHSGGC Board area. If you are outside our catchment area please contact the HR Department for your local health board for support
We will endeavour to support any request attendance at careers events and parents evenings however we give priority to schools within SIMD 1 and 2 areas or schools who have not had a visit from us before.
How to Organise a Visit
Although we endeavour to arrange a session at your school, we may redirect your visit request to one of our timetabled events or sessions.
1. Decide which of the sessions we offer is most suitable for your class or year group
You may want to bring a number of classes together or ask our Ambassador or the Careers team to address an assembly.
2. Contact us with your request
We will endeavour find a suitable Ambassador you but please note that our Ambassadors are also NHS Professionals delivering a service to patients therefore a minimum of 4 weeks notice is required and we cannot always guarantee your preferred date(s).
Email your request with as many details as you can give us by emailing mark.goldie@nhs.scot
3. Let us know your objectives
For example, is it to support a particular subject area or to give a general overview as part of the careers programme? Please give details about the age of your students so we can tailor the talk.
4. Prepare your students
Tell your students about the visit/session. Ask them to think of questions they’d like to ask. If possible, share these questions with the Ambassador in advance.
5. Please allow enough time
We suggest our Ambassadors deliver a 15-30 minute talk followed by 15-30 minutes of questions and discussion.
Be prepared to remain with your students to ensure the visit/session runs smoothly.
6. Follow up
Consider follow-up lessons relating to the curriculum or careers. Your feedback is important. Please complete the online evaluation we will send you.
Terms and Conditions
By completing our request form you are agreeing to our terms and conditions.
We do our best to honour our bookings but we cannot guarantee against staff unavailability, illness, adverse weather conditions, transport problems, or other factors beyond our reasonable control.
If we cannot complete a planned visit, we will tell you as soon as possible and offer you the opportunity to make alternative arrangements.
If you can no longer host the scheduled visit, please tell us as soon as possible to allow us to either cancel the visit or reschedule it for a later date.
Future Nurse Programme
The Future Nurse campaign is a partnership between NHS Scotland Health boards and the Scottish Government to engage directly with pupils in primary schools and learn what Nurse does and to tackle gender stereotypes – its not just for girls.
The project was initiated by Colin McNulty, Senior Nurse Manager at NHS Grampian, who found that attitudes and ideas about nursing are formed as early as primary school for most children.
NHS Greater Glasgow and Clyde are keen to ensure that we have an appropriately skilled workforce to meet current and future service demands, and one that represents the patient population we serve
In an NHSGGC Apprenticeship you will be working in a real job and working towards a real qualification.
Our Apprentices develop their knowledge and skills on the job, and gain nationally recognised qualifications. We view apprenticeship as just the start of a much longer term career within the NHS and once you’ve successfully completed your apprenticeship, we will support you to transition into permanent employment.
Our Apprentices are paid at least the Scottish Living Wage with many earning above that level and are NHS Employees with the same benefits, allowances, annual leave entitlement and pension as all our staff.
Our Apprenticeships are open to anyone living in Scotland aged between 16 and 24 years (or 16 to 29 years for candidates with a disability or who are care experienced*) in line with NHS Greater Glasgow and Clyde Widening Access Strategy and in support of our Workforce Demographics and projections.
The term “care experienced” refers to anyone who has been, or is currently in care. This includes kinship care where you are living/lived with a relative who is not your parent, or looked after with the help of social work, or living/lived in Residential care, Foster care, Secure care or Adoption.
NHS Greater Glasgow and Clyde Workforce Employability Team would like to invite young people to Join our Mailing List to receive email alerts when new Modern Apprenticeship vacancies are advertised.
Why choose an NHS Greater Glasgow and Clyde Apprenticeship?
Apprenticeships offer the opportunity to work and learn at the same time. By the end of the apprenticeship period apprentices have demonstrated that they have the knowledge and skills required for the job role and are competent and experienced workers. This approach of working and learning at the same time is enhanced by a formal Apprenticeship Framework which ensures apprentices gain national recognition of their knowledge and skills.
How is an NHSGGC apprenticeship delivered?
All of our Apprenticeships deliver an Industry recognised qualification. Some programmes are delivered in the workplace others may require you to attend college on a day release, part time or full time basis.
Our Apprenticeships are structured programmes that take the apprentices through the skills they need to eventually be working at the standard required for the role.
Our Apprentices study whilst they work. We do this through a combination study with our training providers, and off-the-job learning. This might be on one day a week, or a block of days at a time.
How much will I be paid as an apprentice?
Our trainees start on a minimum salary of the Scottish Living Wage and have access to all the benefits available to NHS Staff. This includes 27 days paid annual leave, 8 paid public holidays per year and enrolment in the NHS Pension Scheme.
What happens after I complete my NHSGGC apprenticeship?
The majority of trainees who successfully complete the NHSGGC Apprenticeship programme will be supported into permanent employment within the organisation.
We have established career pathways and development programmes within the organisation which support ongoing career development and support employees to work towards higher level qualifications, to develop their skills and progress within the NHS in Scotland.
If for any reason Apprentices chose not to remain with us on completion of training then they leave us with recognised qualifications and training, work experience and references, and a real advantage over other applicants in an increasingly competitive graduate job market.
NHS Greater Glasgow and Clyde Workforce Employability Team would like to invite young people to Join our Mailing List to receive email alerts when new apprenticeship vacancies are advertised.
Apprenticeship Frameworks in NHSGGC
Accountancy: Apprentices work in our Management and Financial Accounts Teams as Trainee Management Accounts Assistants
Business and Administration: Apprentices work in a range of Administrative roles in hospital, office and health centre settings
Construction (Joinery): Apprentices work in our Hospital Estates Teams as Trainee Joiners
Dental Nursing: Trainee Dental Nurses based at the Glasgow Dental Hospital and School
Electrical Installation: Apprentices work in our Hospital Estates Teams as Trainee Electricians
Engineering – Electronic and Mechanical: Apprentices work in our estates teams as Mechanical Fitters (Mechanical Engineering) and in our Medical Physics Teams as Clinical Technologists (Electronic Engineering)
Healthcare Support – Clinical and Non Clinical: Apprentices work in an range of roles supporting the delivery of hands on healthcare services e.g. Healthcare Support Workers and in services supporting the delivery of non clinical services e.g. Health Improvement
Life Sciences: Apprentices work in our laboratory services – Biochemistry, Haematology, Microbiology and Pathology as Biomedical Support Workers
Pharmacy: Apprentices work as Pre-registration Pharmacy Technicians and are based in our Hospital and Community Pharmacies
Plumbing: Apprentices work within our Hospital Estates Team as Trainee Plumbers
Procurement: Apprentices work within our Procurement function as Trainee Purchasing Officers
NHS Greater Glasgow & Clyde Workforce Employability Team would like to invite young people to Join our Mailing List to receive email Alerts when new MA vacancies are advertised
Did you know
There are more than 100 Apprenticeships pathways available:
In the run up to Scottish Apprenticeship Week in March 2026, NHS Greater Glasgow and Clyde Workforce Employability Team would like to invite young people to Join our Mailing List to receive email alerts when new MA vacancies are advertised
Would you like help to support your staff with money wellbeing? Not sure how to help?
We know that money worries can affect everyone at some point in their live, such as ill health, family job loss, disability, caring responsibilities, relationship breakdown or bereavement.
You can do a great deal to help your team members by ensuring that they know where to turn if money becomes a problem. You don’t have to go in ‘too deep’ and fix problems for staff, but by helping them to find the right advice, you could help to reduce their stress and anxiety and possibly also prevent absenteeism and presenteeism.
Signs that staff may need support with money worries
Use the ‘All About Money’ page and guidance below to find out when staff may need support with their financial wellbeing, and the support available.
Attendance
Consider patterns of absence; absences at the end of the month or due to stress may be related to issues with money.
The Attendance Policy and Supporting Documents both offer advice on supportive management of absence
Performance
The stress of having money worries may affect the workplace performance of a staff member. All employees are required to perform the duties of their post to an acceptable standard.
The Capability Policy and Supporting Documents both provide a clear process to support and manage employees who are required to improve their knowledge, skills or ability to perform their role.
Long Term Health Conditions
A member of staff who has had a diagnosis of a long term health condition, for example cancer, may well be worrying about the financial impact of their diagnosis.
Support and Information Services
You can signpost or refer staff with a long term health condition to the Support and Information Services (SIS).They offer a wide range of support, and have links to community based advice organisations, including those for free, confidential, quality assured money advice and debt resolution. There is a Support and Information Service in the foyer at Stobhill ACH, New Victoria ACH, Glasgow Royal Infirmary and Queen Elizabeth University Hospital. However, enquiries can also be made over the phone or via email no matter what site the member of staff is based in.
You can also download a copy of Coping with a Health Problem: Help for Staff (pdf). It contains a wealth of information to support staff physical and mental health and can be used during supportive discussions with staff.
Staff who are off sick and going onto reduced pay
A member of staff who has been ill for some time and who has gone onto half pay or no pay will probably have significant concerns about money.
If you are keeping in touch with absent staff, it can help them to ensure that they maximise their income and claim any benefits to which they are entitled. The Support and Information Service will enable them to access this help through money advice services.
Lapses in Professional Registration
NHSGGC employs thousands of staff who are expected to maintain some form of registration with a professional body. The cost of this can amount to several hundred pounds per year. Where lapses in registration occur, consider that money worries may be part of the problem and be prepared to supportively manage and signpost to help.
You can also support staff by raising awareness of the tax relief that can be easily claimed on professional registration fees.
You could encourage staff to use the NHS Credit Union as a means to budget and save for their professional registration fees.
Family issues and caring responsibilities
Throughout the course of a working life, personal circumstances can change considerably, for example through ill health, family job loss, maternity, disability, caring responsibilities, relationship breakdown or bereavement. At times like these money can sometimes become a worry and staff may need support. A referral to the Support and Information Service will enable staff to access the help they need for many of these issues including access to carer’s support and money advice.
Further information
Bereavement
For bereavement, a wide range of resources are available to support staff to cope with bereavement, whether personal or professional.
Caring responsibilities
If staff are responsible for caring for a family member, dependent or close friend there is help and support available for them and the person they look after. Visit the carer’s support web pages:
Universal Credit has recently been introduced across Greater Glasgow and will replace a number of existing benefits including Housing Benefit and Working and Child Tax Credits. This financial support is available for people on a low income or out of work. It’s a monthly payment to help with living costs, and the amount depends on how much is earned in a month. Staff do not need to do anything about moving over to Universal Credit until they hear from the Department of Work & Pensions, unless their circumstances change.
Why it’s important to challenge poverty stigma [online learning]
Public Health Scotland’s Virtual Learning Environment [VLE] has developed 6 modules aimed at those working in front line public services, with some sections dedicated to those in a management role. Please see list below
· Understanding Poverty
· Understanding Poverty, Stigma and Discrimination
· Poverty Sensitive Practice
· My Role in Service Planning and Design
· My Role in Organisational Policy
· My Role as a Line Manager
The module objectives are;
Provide an overview of poverty in Scotland
Raise awareness of stigma and discrimination associated with poverty
Raise awareness of the impact of poverty stigma and discrimination on individuals and their health and wellbeing
Introduce sensitive approaches to reduce poverty stigma discrimination
Would you like help to manage your money better? Is Money a worry for you?
Money worries can affect everyone at some point in their lives when circumstances change,such as ill health, family job loss, disability, caring responsibilities, relationship breakdown or bereavement.
Having money worries can negatively impact mental health and wellbeing, causing anxiety, stress, depression and/ or feelings of hopelessness. Please visit our Mental Health and Wellbeing section for sources of support.
NHSGGC provides financial support services for its patient population. These services are also available for staff
Help and Support
Do you need help with Money Worries?
The Support and Information Services (SIS) are available to all NHSGGC staff. They offer a wide range of support and have links to other community-based money advice.
To find out more, click on the buttons below to download posters and leaflets giving contact details for the Support and Information Service.
These resources can also be printed off and hung in staff areas for easy accessibility.
The Support and Information Services (SIS) are available for NHSGGC staff, patients, carers and visitors. They offer a wide range of support and have links to other community-based advice organisations, including those for money advice and resolving debt. This makes the SIS the ideal first point of contact for staff needing help and support.
The Support and Information Service (SIS) also provides a range of advice and support for staff who may be struggling during the current cost of living crisis.
We are pleased to confirm that, following an award by the Greater Glasgow and Clyde Healthcare Charity, the SIS will also be able to provide small hardship grants to staff. These will be provided as part of a wider needs assessment, to ensure any member of staff seeking to access the fund is also able to access sustainable, long-term support. The service is entirely confidential and your details will not be shared with anyone.
To access our hardship support:
drop in or contact your nearest SIS service. We are located in most hospital atriums.
call: 0141 452 2387. If we are closed, please leave a message & we will get back to you.
NHS Inform Scotland’s Service Directory contains details of money advice services across Scotland, this may be of particular use for staff who live outwith Greater Glasgow and Clyde:
Debt Navigator provides information and advice on how to deal with debts including- energy debts; mortgage, rent and council tax arrears; loans, credit cards and overdrafts; car finance and care costs. The website includes a web chat function.
Money Advice Scotland believes everyone in debt deserves to be treated fairly. They provide a range of resources for people going through the debt advice process including debt terms explained, help accessing your income and expenditure report, and benefits calculator.
A change in your circumstances, such as changes to your health, relationships, pregnancy or unexpected expenses can change what social security benefits and grants you may entitled to access. This section aims to assist those who may not be in receipt of all of the benefits or financial supports they may be legally entitled to.
Information on benefits and grants can be found here:
Information on benefits including Best Start Grants, Scottish Child Payment, Child Disability Payment, Carer Support Payment, Funeral Support Payment and others:
Home Energy Scotland partnership helps NHS staff stay warm for less
Home Energy Scotland is pleased to be working with NHS Greater Glasgow and Clyde to offer you support with free and impartial energy advice and support.
They cover everything from simple energy saving tips in the home to transport and active travel advice. Home Energy Scotland’s friendly advisors offer vital support to colleagues across NHSGGC.
Who is Home Energy Scotland?
Home Energy Scotland is a network of local advice centres covering all of Scotland. Our expert advisors offer free, impartial advice on saving energy, keeping warm at home, renewable energy, greener travel and cutting water waste. We’re funded by the Scottish Government and managed by the Energy Saving Trust, and our mission is to help people in Scotland create warmer homes, reduce their bills and help tackle climate change.
Recent research by Home Energy Scotland* has revealed that 70% of people in Scotland feel concerned about energy bills rising, with almost two thirds using more energy than usual during the first 12 months of the pandemic. The research also found that 59% of Scots have noticed a worrying rise in their energy bills already.
Simple steps like changing your thermostat settings in the warmer months, regularly switching your energy supplier or changing the way you pay can all make positive changes to the amount you spend on keeping you warm and well at home.
Home Energy Scotland’s friendly advisors can help you make the best use of your energy, so your home is warmer and your bills are as low as possible.
Make my home warmer
Find out if you could be eligible for home energy efficiency improvement worth, on average, £5000. Available to home owners and private tenants, Warmer Homes Scotland could see energy efficient home improvements – like insulation or a new heating system – installed in your home at no cost to you.
Go green and save
We can help you make changes that make a big difference to the planet – and your purse. From heating your home using renewable technology to choosing greener ways to travel, our specialists will help you make the right choice for your lifestyle. Take a look at our webinar programme to learn more.
Find funding
There’s lots of support out there to help you make greener changes and reduce your energy use. We’re even offering free ebike trails to GP surgeries.
Speak to an advisor
If you’re worried about your energy bills, call Home Energy Scotland free of charge on 0808 808 2282 – quoting NHSGGC
* Energy Saving Trust, “Climate Change Research” April 2021
Home Energy Scotland E-Learning Module
With the weather changing, the cost of energy might be on your mind at the moment. The new ‘Home Energy E-Learning’ module could be a perfect way to help you keep cosy this winter and save money on your bills.
The module will help you save energy at home to reduce your bills and tackle the climate emergency. It is brought to you by the team at Home Energy Scotland and is available through LearnPro under the CPD Category under show all learning and is called ‘Home Energy E-Learning’. You can also search using the search box and type in Home Energy to find the module. To add this to your learning, please click add and confirm. You can then click select to view the module.
The module will take you on a virtual tour of a typical home, identifying energy saving hotspots and help you discover how much money and energy you could save by making simple changes. You’ll get a personalised action plan to download and take away, with tips and details of funding and support to make energy saving home improvements.
Bloomberg UK have created a helpful graphic to show the cost of running different household appliances according to the energy cap scheduled for October 2022.
Are you looking after someone when you are not at work?
A carer is a person who provides or intends to provide unpaid, practical, physical and emotional support to relatives, friends or neighbours due to physical or mental illness, addiction, frailty or disability. This includes young people and parents. They do not need to live with the person to be their carer.
If this is you, you are not alone. There is help and support available for you and the person you look after.
Many unions offer support to their members who are suffering financial hardship. Check with your union for details.
Unison Financial Assistance
If you are a member and you are experiencing financial difficulties, whether due to coronavirus or other circumstances, There for You can offer you support, including one-off grants.
Unison members and other trade unions and professional organisations
If you are a Unison member and you are experiencing financial and emotional difficulties, There for You can offer you support, including one-off grants.
For more information on how the NHSGGC Board engages with 15 Trade Unions/Professional Organisations and takes forward staff side views to influence Board policies and to ensure that staff interests are properly reflected in policy development go to:
Like all credit unions, the NHS Credit Union is a financial co-operative, owned and controlled by its members.
We help care for the financial health of members across Scotland and the North of England and our membership is growing at record rates. Almost 20,000 NHS workers are currently enjoying the benefits of being an NHS Credit Union member.
Our mission is to promote financial well-being and a savings culture in the NHS industry alongside reducing financial stress in staff and providing ethical financial assistance to those who need it.
For access to savings products and loans, paid directly from your salary the NHS Credit Union is easy to join. It can help you to budget your money or to save for holidays, unexpected spends or even your professional registration fees.
Safe Harbour is confidential service open to all members, that aims to help those who may be experiencing economic abuse to take back control of their money.
The service is currently running a simple three questions survey to find out about member awareness of the service and to inform future developments.
A wide range of services are available to NHSGGC staff.
Discounts
NHS Staff Benefits offers discounts and special offers on many products and services from holidays and eating out, to gym membership. Log in to find out further details:
Some stores offer membership to certain groups of workers, including NHS staff, giving access to discounted goods.
The Company Shop offers discounts to NHS staff, and also reduces waste by redistributing surplus food and household products from some of the biggest UK retailers.
Tax relief on professional uniform and professional registration fees
Did you know that you can claim tax relief on the cost of laundering your uniform? This includes nursing and allied health professionals and also domestic, catering and portering staff.
You can also claim tax relief on registration fees that you are required to pay to your professional body. It is easy to do and you may also get a backdated sum. To check your eligibility and then apply visit:
Are you interested in learning more about easy retirement planning or how to understand mortgages better. Do you need support on how to manage your money better or maybe you feel you need a midlife MOT on wealth, work & wellbeing? Then these Open University courses may be for you.
They are free & range from as little as 2 hours study upwards depending on the course you choose.
You can get up to £500 every 3 months (£2,000 a year) for each of your children to help with the costs of childcare.
For more information about how you can receive help with childcare costs have a look on the Childcare Choices website.
Gambling – Support and Information
Problem gambling is defined as gambling that is disruptive or damaging to you or your family, or interferes with your daily life. Most people in the UK gambled or played the lottery in the last year and with the rise in the number of online internet gambling sites and mobile apps has made gambling more easily and readily accessible – activities like playing the lottery once or twice a week aren’t harmful however, for around 9 in 1000 people, gambling becomes a problem or an addiction.
Problem gambling can strain relationships, impact on work and have serious financial consequences. There is a risk that escalation of the problem could lead to harmful behaviours like running up huge debts or even stealing money to gamble.
For information on problem gambling and the signs of problem gambling visit:
There is a dedicated specialist resource via Occupational Health via an addiction’s nurse who can be accessed via self-referral on 0141 201 0600. Further information can be found via:
Gamblers Anonymous Scotland has meetings every day, and is free to attend. The meetings are informal and friendly, and there are currently around 70 meetings held in Scotland every day. Gamblers Anonymous also has a 24-hour helpline you can phone on 0370 050 8881.
A member of Gamblers Anonymous will answer your call – someone who fully understands the problem of compulsive gambling. Please note that this is NOT a crisis hotline. If you are in crisis or suicidal call 999.
Gam-Anon Scotland
If you have a loved one with a gambling problem, support is available from Gam-Anon Scotland. The organisation has supportive, confidential meetings that are separate from Gamblers Anonymous meetings. Call the Gam-Anon 24-hour helpline on 0370 050 8881
Breathing Space
If you’re struggling with the impact gambling is having on your life, or the life of a loved one, phone Breathing Space on 0800 83 85 87 for support and counselling. Breathing Space is open:
· Weekdays: Monday to Thursday 6pm to 2am
· Weekends: Friday 6pm to Monday 6am
*NEW* Why is it Important to Challenge Poverty Stigma? (Online Learning)
Public Health Scotland’s Virtual Learning Environment [VLE] has developed 6 modules aimed at those working in front line public services, with some sections dedicated to those in a management role. Please see list below
· Understanding Poverty
· Understanding Poverty, Stigma and Discrimination
· Poverty Sensitive Practice
· My Role in Service Planning and Design
· My Role in Organisational Policy
· My Role as a Line Manager
The module objectives are;
Provide an overview of poverty in Scotland
Raise awareness of stigma and discrimination associated with poverty
Raise awareness of the impact of poverty stigma and discrimination on individuals and their health and wellbeing
Introduce sensitive approaches to reduce poverty stigma discrimination
The aim of the Scottish Urinary Tract Infection Network’s (SUTIN) national hydration campaign is to raise awareness of the wide and varied benefits of being well hydrated. The target audiences are:
The general public across Scotland, particularly vulnerable groups such as the elderly
Staff across health and social care and home care sectors.
The aim of the campaign is to ensure everyone is aware of the signs of poor hydration and the potential consequences.
The problems associated with dehydration are still poorly recognised by not only the public, but also those working in community and health care settings.
Dehydration can be both the cause and the consequence of illness and can have significant impacts on an individual’s health.
The key campaign messages are:
Good hydration is important for all age groups and is something for everyone to consider
The effects of dehydration may result in unnecessary treatment e.g. of urinary tract infections (UTIs) and unnecessary admission to healthcare, such as following a fall which results in a fracture
Secondary E coli bloodstream infections caused by UTI are potentially life threatening, particularly in older people.
Resources
Information resources have been developed to support the hydration campaign. They are available to order from the Public Health Resource Directory or can be downloaded here:
We are adopting a ‘keeping it simple’ approach to Food, Fluid and Nutrition with a focus on making sure that all patients receive the right meals and snacks throughout the day. The Food First campaign is based on the practical implementation of the Food, Fluid and Nutritional Care Standards 2014 and will feature a series of myth busting articles and resources across NHSGGC website, social media platforms and staff news… along with a series of branded supporting materials such as posters/materials for use by staff on wards.
It is important we have the best working arrangements to support Food Fluid and Nutrition across NHSGGC and staff are asked to engage with the campaign to identify improvements and opportunities to help to support the nutrition of patients during their hospital stay.
Have your say… #foodfirstGGC
Food First will focus on making sure that all patients receive the right meals and snacks throughout the day and that simple dietary changes are adopted to help reduce the number of patients who lose weight during their hospital stay.
This will include:
Highlighting higher calorie meal choices to patients who are nutritionally vulnerable
Routine use of ward provisions such as bread, cereals, biscuits, milk and drinks out with mealtimes for all patients
Additional snacks encouraging patients to eat small portions regularly throughout the day when they have a poor appetite
Regular provision of fresh water and drinks.
Food First aims to increase the number of opportunities that patients have to access food and drinks through regular enquiry and prompting using care rounding; AHP interventions; tea rounds as well as mealtimes.
Everyone has a role to play in keeping our patients hydrated and nourished so we aim to make Food First the easy option for staff, visitors and patients.
NHS Greater Glasgow and Clyde (NHSGGC) is one of Scotland’s largest employers, with around 38,000 staff delivering care across acute and community services. Alongside this workforce, hundreds of dedicated volunteers play a vital role in enhancing the experience of patients, families and staff across our hospitals.
Volunteering is coordinated through the NHSGGC Volunteering Service, which focuses on roles that bring meaningful benefit to everyone involved and help create a welcoming, supportive environment.
Volunteers contribute to a more positive hospital experience by offering time, compassion and practical support. Their involvement helps:
Improve patient wellbeing through companionship, conversation and emotional support, especially for those with few or no visitors.
Support families and visitors by helping them navigate busy hospital sites.
Enhance staff experience by assisting in Rest and Recuperation Hubs, giving staff space to recharge.
Free up clinical teams so healthcare professionals can focus on delivering high‑quality care.
Volunteers complement the work of trained staff, adding a human touch that strengthens the overall care experience.
Types of Volunteer Roles
Volunteers support a wide range of activities across NHSGGC hospitals, helping to create a welcoming, supportive and person‑centred environment. Roles include:
Ward Volunteers, spending time with patients who may feel isolated and offering companionship and conversation.
Welcome Guides, providing wayfinding support to help patients, families and visitors navigate our hospital sites.
Wellbeing Volunteers, assisting in staff wellbeing spaces such as Rest and Recuperation Hubs.
Spiritual Care Volunteers, offering a listening ear, compassionate presence and non‑judgemental support to patients, families and staff of all faiths and none.
Rehabilitation Volunteers, supporting patients during their recovery by assisting with supervised activities that promote mobility, confidence and independence.
Service Support Volunteers, helping specific departments or services where an extra pair of hands can make a meaningful difference.
These roles are designed to add value, improve comfort and enhance the overall experience of patients, families and staff across NHSGGC hospitals.
Appreciation for Volunteers
NHSGGC recognises the tremendous contribution volunteers make. Their generosity, time and compassion help services run more smoothly and enrich the experience of patients, families and staff. We are deeply grateful to every volunteer who supports care across our hospitals.
This section outlines what you need to become a volunteer with NHS Greater Glasgow and Clyde, along with what you can to ensure a safe, reliable and positive experience for everyone, volunteers must meet a set of core expectations.
What We Ask of All Volunteers
Reliability and dependability, with a commitment to attend regularly.
A weekly commitment of 3 to 4 hours for at least six months, allowing continuity for patients and services.
Completion of the NHS recruitment process, including:
Disclosure Scotland clearance
Satisfactory references
Occupational Health checks
These steps help maintain a safe and supportive environment across our hospitals.
Support for Our Volunteers
Once accepted, volunteers receive the support and resources they need to carry out their role confidently and safely. Volunteers will:
Wear an NHS uniform and display an ID badge while on duty, helping patients and staff recognise them easily.
Receive training, support and supervision tailored to their role, ensuring they feel prepared and valued.
Have access to a dedicated Volunteer Manager, who provides ongoing guidance, support and a consistent point of contact throughout their volunteering journey.
Be encouraged to claim out‑of‑pocket travel expenses, ensuring volunteering remains accessible to all.
Be covered by CNORIS insurance while carrying out their duties.
Be recognised and celebrated, including during our annual Volunteer Week celebrations and through milestone certificates that acknowledge their commitment and contribution.
Make a meaningful difference to patients, families and staff across NHSGGC by contributing their time, compassion and energy.
These supports ensure that volunteering is safe, rewarding and impactful, helping volunteers feel confident, appreciated and connected to the wider NHSGGC community.
Find out more about Volunteering
We offer a variety of exciting roles for those interested in joining our volunteer team. If you would like to apply to become a volunteer and support our services, we welcome your interest.
Please note that the Volunteering Service is unable to organise short‑term shadowing or work‑experience placements. Information about work experience opportunities can be found here: Work Experience – NHSGGC
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