We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.
Mealtimes are currently:
Breakfast: 7.30am – 8.30am
Lunch: 12.00pm – 1.00pm
Evening meal: 5.00pm – 6.00pm.
Providing support
Sometimes patients would like a family member with them to provide support. We can accommodate a family member or carer to stay overnight, where necessary. Please speak to the nurse in charge to make arrangements.
Ward 2 – Rehabilitation, Care of the Elderly
Call: 0141 347 8444
Mealtimes
We try to make sure that patients are not disturbed while having their meals and staff may ask visitors to leave during meal times. However, if you wish to help your relative or friend during meal times, please discuss this with the ward staff.
Mealtimes are currently:
Breakfast: 7.30am – 8.30am
Lunch: 12.00pm – 1.00pm
Evening meal: 5.00pm – 6.00pm.
Providing support
Sometimes patients would like a family member with them to provide support. We can accommodate a family member or carer to stay overnight, where necessary. Please speak to the nurse in charge to make arrangements.
Opening hours: Please check with ward staff about current opening hours.
The department provides a dedicated Cardiac Rehabilitation outpatient service for residents of south west Glasgow.
The multidisciplinary team of health professionals provide a programme of assessment, behavioural change, education, exercise, supervised group training and psychological support.
Services include:
Cardiac Rehabilitation Multidisciplinary Clinics (Nurse and physiotherapist Dietician clinics)
Cardiac Rehabilitation Psychology Clinics
Gym Exercise Sessions
Fitness tests
Educational Sessions
Nurse home visit service
Basic Life Support Sessions for relatives/friends.
The Minor Injuries Unit is re-open from Monday the 13th of July, from 9.00am to 9.00pm 7 days a week.
When you arrive you will be spoken to by one of the nursing staff. This process is also taking place at the Emergency Department of QEUH. They will assess whether this is the most appropriate place for your care to take place. If you attend with a condition not related to a minor injury, you will be sign-posted to another service.
Staff may advise you to attend a local pharmacy, optometrist, your GP, or the Emergency Department at Queen Elizabeth University Hospital. Patients arriving after 8.00pm may be advised to return the following morning.
This is a Minor Injuries Unit, not an Emergency Department. Please see this page for further information on who and what an MIU will treat, and who and what they can’t treat.
Find your nearest and opening times – use this link to enter a postcode and age of patient to locate the Minor Injury Unit you should attend.
We have 3 dedicated Minor Injury Units. They treat cuts that need stitches, broken bones in your lower arm or leg, sprains and minor burns. You are likely to get the fastest treatment for these injuries here. You will not have to wait for people with more serious injuries and conditions to be treated first.
Our MIUs are open every day of the year, but each has their own opening hours so please check before attending using our Find My Nearest. At other times, or for sudden serious illness, attend your nearest hospital Emergency Department.
To self refer and make an appointment call our Podiatry Appointment Hotline on 0141 347 8909 (Monday – Friday 8.00am – 8.00pm, Saturday 9.00am – 1.00pm) or email AHP.Appointments@ggc.scot.nhs.uk
It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites.
The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building).
NHS Greater Glasgow and Clyde (NHSGGC) is urging people to mark International Self-Care Day by think…
Gartnavel General
“I attended the Endoscopy Clinic for a Colonoscopy at Gartnavel General Hospital. In the course of my visit I was attended to by a considerable number of staff all of whom were extremely focused on taking an interest in their patient and could not be more pleasant or caring. They represented a magnificent example of how to treat patients. My thanks goes to them and those who are responsible for staff training.”
Gartnavel General Hospital
VoL
“I gave birth to my son at the Vale of Leven CMU. I had a very pleasant experience. The midwives were fantastic and very helpful. I thought it was a very clean and relaxed environment.”
Vale of Leven Hospital
RAH
“Outstanding staff, spectacular care. Our son (33) has autism & sustained 3 spinal fractures. Your team was wonderful. Specific praise to Roxanne, Kate and the young student nurse from Cork… But everyone else was incredible, too.”
Royal Alexandra Hospital
RAH
“Outstanding treatment and care from everyone in and connected with Ward 32. A thank you will never be enough to express my gratitude for the NHS and its people. I didn’t catch everyone’s names but I would particularly like to mention Mike (hospital porter) and (Audrey – HCA) who along with everyone else were wonderful beyond words. “
Royal Alexandra Hospital
QEUH
“I was taken to the Queen Elizabeth hospital for planned surgery on Friday 1st July. I just want to thank all the staff in Renal Ward 4C for the excellent care received and would also like to thank the surgeon and the amazing theatre staff for the care and attention received.”
Queen Elizabeth University Hospital
RHC
“I attended RHCG A&E pm Saturday night with my toddler. We received excellent care from everyone. We were seen quickly, efficiently and compassionately. Thank you team excellent job.”
Royal Hospital for Children
IRH
“Yet again outstanding help from a doctor at A&E… unfortunately can’t remember his name. I went up with sore wrist which was very painful and gave help and advice and a diagnosis very quickly. Out within an hour. Hats off to Inverclyde Royal Hospital NHS”.
Inverclyde Royal Hospital
VoL
“I attended Clinic K @ The New Victoria Hospital on several occasions over the past two months. The staff have been really attentive, comforting as well as being reassuring. I can’t thank all the staff enough at this clinic.”
New Victoria Hospital
NVH
“Staff from Clinic K gynaecological care at ambulatory care Victoria infirmary. The most empathetic, caring and respectful staff I have come across in the NHS. Nothing was a bother, respected your privacy, gave time and LISTENED to me,the patient. LesleyAnn, Iga and Hayley were exemplary.”
New Victoria Hospital
RAH
“I attended the Day Surgery Unit today and can I just thank all staff who made my visit to Urology less stressful. I was treated with kindness and respect from the minute I entered the hospital please pass on my thanks my care could not have been bettered.”
Royal Alexandra Hospital
QEUH
Last night my husband had to call an ambulance for me as I took unwell. The ambulance came within ten minutes, the crew were fantastic- so caring and professional. On arrival to QEUH I was taken in straight away and seen by a nurse who did bloods, ECG and other investigations. I didn’t wait too long to see a Dr who was also thorough and reassuring. All staff were obviously busy but were caring and approachable. I just wanted to tell you my experience as I know there is a lot of negative press but I can honestly say I received top service.”
Queen Elizabeth University Hospital
Gart Gen
“Many thanks to all the doctors’ nurses and staff of Ward 4a at Gartnavel Hospital during my recent stay. Nothing was a bother to them during my surgical appointment and they are a credit to their profession.”
Gartnavel General Hospital
QEUH
“Just some words of praise for the staff of ward 8a at the QEUH. My mother had a two-week stay. Excellent care from the domestic, catering, health care assistants, physio & OTs and of course the nurses. A special mention to the senior charge nurse Lauren, who is a credit to the professional. Well done and thank you very much!”
Queen Elizabeth University Hospital, Glasgow
NVH
“I attend the Urogynaecology clinic twice a year, Clinic K. The staff, Karen, Audrey and LesleyAnn are top class in their care and practice. “
New Victoria Hospital, Glasgow
RHC
“I’d like to thank the staff on ward 1a for their excellent care for my daughter who attended for surgery on her ear. They took time with her to answer any questions she had, helped her cope with pre-surgery procedures and ensured she wasn’t in pain throughout her stay. . I can’t thank them enough for their care for her.
Royal Hospital for Children, Glasgow
RAH
“Last night my husband came to A&E with a suspected DVT. We eventually got seen by a fabulous doctor called Damian . He had a fabulous bedside manner, was well Informed and just a great guy.”
Royal Alexandra Hospital, Paisley
Greenock HC
“I would like to heap as much praise as possible on Dr Hogan (of Dr’s Hogan, Allen & Quinn) at Greenock Health Centre. I haven’t seen her for many months, if not years, but what a refreshing change to visit the department and speak to someone so positive, happy, bright and cheerful.”
Greenock Health Centre, Inverclyde
Ren Comm Adult MH
“Thank you for my CPN session this morning. The lady was superbly knowledgeable and kind. I felt a huge burden being lifted with every passing minute. What a professional! What perception! What rare empathy! Thank you Charleston Centre! “
Renfrewshire Community Adult Mental Health
Community Dental
“I recently received treatment from the Alderman Road Dental Practice. So impressed. The dentist and dental nurse put me at my ease, were very professional and did an outstanding job. The same goes for the guys in Reception. Well done to all concerned.”
Community Dental Service
RHC
“My son who is 7 and has autism recently attended day surgery at area 1b and ward 1a his care from the staff from start to finish was amazing it was a true example of the NHS at its best. The nurses in ward 1a were just wonderful. A very stressful and scary time for our wee boy turned out to be relaxed and problem free thanks to the wonderful staff. Dr Alison Cairns was his consultant.”
Royal Hospital for Children, Glasgow
IRH
“Thank you to all staff at Inverclyde Royal Hospital, they all went the extra mile for my husband and I. We truly appreciate the care and attention we received. Committed caring team.”
Inverclyde Royal Hospital. Greenock
GRI
“Attended Endoscopy at GRI today and was very nervous. However every one of the staff were all so professional and so lovely and put me very much at ease before and after my procedures and I couldn’t have felt more cared for.”
Glasgow Royal Infirmary, Glasgow
RAH
” Last night my husband came to A&E with a suspected DVT. We eventually got seen by a fabulous doctor called Damian . He had a fabulous bedside manner, was well Informed and just a great guy.”
Royal Alexandra Hospital, Paisley
QEUH
“My mum’s end of life care was amazing, kind and compassionate helping us all deal with a difficult time. Could not have had better care and support.”
Queen Elizabeth University Hospital, Glasgow
GRI
“Thank you, The Royal Infirmary staff at A&E who provided a professional service which was so reassuring. Yes, there were wait times, however, I could gauge the sincerity of the nursery, doctors, admin personnel and porters in wanting to give a great service. Thank you ❤️”
Glasgow Royal Infirmary
NVH
“My husband attended an MRI scan at 5.55pm today. He was nervous but the nurses & all staff put him at his ease and explained everything. I would like to thank them very much he is coming on Wednesday for an injection of prostate thanks again.”
New Victoria Hospital, Glasgow
QEUH
“From the moment I arrived today (3.45pm 3rd Nov 2021) the staff were outstanding. The security staff were friendly and the staff guiding you to depts were so helpful and polite. I was attending for an ultrasound scan and both staff members were exceptional. They put me at ease and were kind and thoughtful throughput the procedure. Didn’t get full names but one was called Wendy. Really impressed!”
Queen Elizabeth University Hospital, Glasgow
IRH
“I underwent a colonoscopy exam this morning and the treatment I received from reception to the staff who performed my procedure was truly marvellous. All the staff who looked after me were professional, caring and very understanding. They helped me through an anxious experience this morning. Very many thanks to a superb team of professionals!”
Inverclyde Royal Hospital. Greenock
QEUH
“I would like to thank all staff who helped me during my stay in the Acute Receiving Ward. I was treated professionally but also with kindness and compassion. I feel lucky to live in a country that offers such a health service.”
Queen Elizabeth University Hospital, Glasgow
GRI
“I felt very well looked after within the ward (2). Robbie was a terrific staff nurse and the ward sister was also really nice but Robbie was certainly very kind and attentive.”
Glasgow Royal Infirmary, Glasgow
GRI PRM
“I was recently admitted to the GYN ward. Being new to Glasgow having relocated from London it was an anxious time, but all the staff on ward 56A were lovely and so kind and compassionate. I am a nurse myself and it really made the world of difference when I suddenly had to take on the patient role. Thank you.”
Princess Royal Maternity, Glasgow Royal Infirmary
NVH
“Have been attending the hospital for 10 years after minor breast surgery. The staff in mammography, imaging and the consultants involved in my care have been absolutely outstanding in terms of their clinical care and professionalism. These members of staff represent everything that is good about our NHS. Sincere thanks from a very grateful patient.”
New Victoria Hospital, Glasgow
GRI PRM
“My mother was so well looked after in Ward 4. I would like to thank Staff Nurse Lindsay and her team for the wonderful work they did by getting her home to her family. Thank you very much.”
Lightburn Hospital, Glasgow
RAH
“Eye Clinic – I was seen last Friday regarding a sports injury to my eye. Excellent treatment and diagnosis by staff. Referred to Gartnavel for further treatment that evening. Seen the following day and back at RAH for further check-up. I cannot praise the nursing and medical staff highly enough. They are truly dedicated to their profession .”
Royal Alexandra Hospital, Paisley
IRH
“I ‘d like to congratulate and thank all involved im my treatment when I attended Emergency at IRH after a fall. The service was great, from reception doctor consultant, X-ray, nurses and porters. All in all I was in and out with broken ankle diagnosed big boot fitted and pain meds administered within 3 hours. Everything explained. Staff were so helpful and professional. Well done!
Inverclyde Royal Hospital. Greenock
VoL
“I received a chest X-ray from a lady called Kerry who was exceptional this morning. She made me feel relaxed and talked me through every part of the process. She was fantastic.thank you. Can this be fed back to her please.”
Vale of Leven Hospital
QEUH
“My husband is elated after having surgery on his spine and says that he has experienced the very best of the NHS. Thank you to all .”
Queen Elizabeth University Hospital, Glasgow
RHC
“My son who is 7 and has autism recently attended day surgery at area 1b and ward 1a his care from the staff from start to finish was amazing it was a true example of the NHS at its best. The nurses in ward 1a were just wonderful. A very stressful and scary time for our wee boy turned out to be relaxed and problem free thanks to the wonderful staff. Dr Alison Cairns was his consultant.”
Royal Hospital for Children, Glasgow
Gartnavel G
“Endoscopy – I would like to pay tribute to all the amazing staff in this department. From the receptionist to the consultant all were kind, professional and courteous. Given that it was a sensitive procedure I feel staff were fully aware of this and treated me with dignity always. Truly 10/10.” 👏👏👏👏👏
Gartnavel General Hospital, Glasgow
VoL
“I would like to thank all staff in MDBU ward, they were all so polite and helpful. Ms Jazair Saghir was exellent at explaining the procedure and was very kind. Also the ward sister (I am affraid I have forgotten her name) for looking after me and helping me down to the car. Iam very grateful to all the nurses In the ward. Please thank the all so much.”
Vale of Leven Hospital, West Dunbartonshire
NSH
“I would just like to praise the staff working in the imaging department. A very slick operation, from the receptionists booking in patients; to the radiographers and support staff who demonstrate genuine care and empathy. Many Thanks.”
New Stobhill Hospital, Glasgow
RAH
“Just wanted to say a big thank you. This was my first visit to the Royal Alexandra Hospital Paisley. I was very in impressed with the professional friendly and courteous service from all staff. From the person at the entrance to the reception, nursing and medical practitioner. The ENT doctor was thorough and explained everything perfectly. Please convey my gratitude to all staff. They are all a credit to the hospital and NHS..”
Royal Alexandra Hospital, Paisley
RHC
“Hi, my baby was ill and I went to the Children’s A&E at Royal Hospital for Children. Hospital setting was pristine, service was really quick for A&E. I appreciated that the staff, both doctors and nurses kept checking in on us, reassuring us and we’re so helpful along the way. I cannot remember the female A&E doctor’s name but nurse Emma at A&E, Doctor Peter and Nurse Liz at the Daycare ward for children were fantastic. I left the hospital knowing my child was well treated and if she became unwell, I know I could always go back.”
Royal Hospital for Children, Glasgow
Gartnavel G
“Just to express my extreme delight at the whole experience from visiting my GP at Barclay Maryhill to my breast screening and follow up at the breast clinic. All completed within 10 days of seeing my GP. Staff were wonderful and so professional and kind. Thank you so much for a fabulous service. I send my support and admiration to all health service workers. Couldn’t be bettered! “
Gartnavel General Hospital, Glasgow
RAH
“Dear A&E team. My 84 year old mum attended yesterday , 2nd December, at approx 4pm with chest pain. She has had recent valve replacement and stent insertion. The whole team were so kind, caring and professional. Mum was looked after very well and informed of the treatment plan every step of the way. Despite the pressure you are all under we would have never known. We cannot thank you enough. Well done A/E RAH.”
Royal Alexandra Hospital, Paisley
QEUH
“My mum was admitted to ward 68 via A&E last month. My mum received excellent care and attention both in A&E and in the ward from all staff including housekeeping staff, HCAs, nurses, AHPs and doctors. As a family we are so grateful for our NHS and for everything our NHS staff do specially in these exceptionally difficult circumstances.
Queen Elizabeth University Hospital, Glasgow
VoL
“I just wanted to say how much I appreciated the care I received yesterday when I attended A&E / X-ray dept and the Fracture Clinic. Every member of staff were not only professional and caring, but also seemed “upbeat” and incredibly enthusiastic about what they do for those of us who occasionally rely upon the hospital. Great sense of humour too! Thank you all so much.”
Vale of Leven Hospital
QEUH
“Hi – I was in Ward 10B from 26/10 to 3/11 for a broken ankle. I would like to thank everyone who helped me during that time – especially the ward staff and nurses who were very helpful each day and responsive to my needs.”
Queen Elizabeth University Hospital, Glasgow
RHC
“My son was directed to attend A&E by his GP. Every member of staff, clerical and clinical, were warm, friendly and polite. The purpose of every examination was explained clearly, waiting times were short and we were kept informed as to what we were waiting for. Every place we visited was clean and in good repair. “
Royal Hospital for Children, Glasgow
NVH
“I had fantastic treatment and care from the staff at the Victoria Infirmary Minor Injuries Unit. I fell and sustained an injury to my leg that needed stitches. Everyone was so patient and kind and the ENP that carried out the stitches was quick, efficient and I have a very neat scar. Thank you NHS, you are doing a great job and I appreciate you! “
New Victoria Hospital, Glasgow
VoL
“My father-in-law had been an in-patient for the past 6 months. He has had care in the Vale, RAH and QEUH Hospital. He and his family have received kind, compassionate and professional care from all staff members. His end of life care at Vale was first class.”
Claythorn House, inpatient learning disability service. It is part of our Learning Disability Services, which provides healthcare services for people with a learning disability..
In general people with a learning disability access healthcare in the same way as everyone else. Within NHS Greater Glasgow and Clyde there is an emphasis on ensuring equal access to all NHS services.
Claythorn has been developed to provide specialists in inpatient assessment and treatment for people with a learning disability who also experience mental ill-health and where these needs cannot be met safely within generic services.
Clyde Ward
Call: 0141 211 3604
Clyde ward provides continuing care/intensive rehabilitation, caring for patients with long-term mental health problems. The dual role of the ward is highlighted by the changing characteristics of the patients treated.
Cuthbertson House Ward – Elderly
Call: 0141 211 3645
Cuthbertson House is an acute admission/assessment ward for people whose mental illness has been caused by a brain impairment (also known as organic mental illness). This includes people who have developed dementia as a result of Alzheimer’s, Pick’s and Huntingdon’s disease. The ward aims to help patients achieve maximum independence and support relatives and carers through the assessment process. The ward has formed close links with Glenkirk Resource Centre.
Henderson House Ward – Adult
Call: 0141 211 3621
The ward provides care and treatment for individuals from 16-65 years of age who are experiencing wide-ranging mental health difficulties of a severe and/or enduring nature. The ward also provides a detoxification service for clients who have problems with substance misuse. Henderson has formed close links with Goldenhill Resource Centre and the Intermediate Services based in the resource centre.
Iona House Ward
Call: 0141 211 0316
20 bedded mixed-sex ward for continued assessment of patients with an organic illness/challenging behaviours.
IPCU Ward
Call: 0141 211 3601
The ward provides care and treatment for individuals who are in an acute phase of their illness and where their needs cannot be met in the open ward setting.
Kelvin Ward
Call: 0141 211 3608
The ward has a remit for providing a rehabilitation service for those experiencing long-term mental health problems and operates on a referral basis.
McNair House – Adult Ward
Call: 0141 211 3566
The ward provides care and treatment for individuals from 16-65 years of age who are experiencing wide-ranging mental health difficulties of a severe and/or enduring nature. McNair has formed close links with Riverside Resource Centre and the Intermediate services located at Whittingham Gardens.
Rutherford House Ward – Adult
Call: 0141 211 3619 or 0141 211 3620
The ward provides care and treatment for individuals from 16 – 65 years of age who are experiencing wide-ranging mental health difficulties of a severe and/or enduring nature. McNair has formed close links with the Arndale Resource Centre, Riverside Resource Centre and the intermediate services located at Whittingham Gardens.
Tate House Ward
Call: 0141 211 3640
Tate House is an acute admission ward for patients between the ages of 18 and 65. The ward aims to provide a safe, non-threatening environment whilst delivering a high standard of care, designed around the needs of patients, their carers and families. There are close links formed between Tate House and Shawpark Resource Centre.
Timbury House Ward – Elderly
Call: 0141 211 3643
Timbury House is an acute admission/assessment ward for persons aged 65 years and over who suffer from a functional mental illness. These are illnesses which are not caused by any obvious or detectable brain impairment. It includes conditions such as bipolar disorder, obsessive-compulsive disorder, depression and schizophrenia. The ward has formed close links with Glenkirk Resource Centre.
To self-refer and make an appointment call our Podiatry Appointment Hotline on: 0141 347 8909 Monday to Friday, 8:00am – 8:00pm or Saturday 9:00am – 1:00pm email: AHP.Appointments@ggc.scot.nhs.uk
With our help and support, you can successfully give up smoking and become smoke-free. You can do it, we can help.
Smokefree Services are responsible for a wide range of tobacco projects aimed at reducing the damage from tobacco to people in and around Greater Glasgow and Clyde.
The Sanctuary is a multi-faith facility offering service users a quiet reflective space, at the heart of the new Hospital. It is situated in the Upper Hub in the new building, it is well-signed, wholly accessible and open at all times for anyone to use. The motif of the Sanctuary is a sunburst, and its windows overlook a quiet garden space. It is simply furnished and incorporates wooden items specially crafted by the Boomerang Project. One of these contains scriptures from different religious traditions and prayer-mats. A room for ablutions is available directly across the corridor.
The Sanctuary – is situated in the Upper Hub in the new building, it is well-signed, wholly accessible and open at all times for anyone to use. It offers service users, visitors and staff a quiet reflective space and aims to be inclusive of all faiths and beliefs. Prayer mats are available and a room for ablutions is available directly across the corridor.
The Chaplaincy Service – delivers spiritual and religious care to all people. Spiritual care addresses the fundamental human need to have a sense of peace, security and hope particularly in the context of injury, illness or loss. Healthcare Chaplains do this by being attentive to the patient’s story, looking for sources of strength and resilience, and valuing the person and what is most important to them. Religious care can be a crucial aspect of this. Healthcare Chaplains work with other NHS staff to ensure that these needs are met and, where appropriate, in partnership with local faith and belief groups.
The Young Onset Dementia Service is a health board-wide service for adults aged under the age of 65 years old with a diagnosis of dementia. Patients can be referred to the service by clinicians in Adult and Older CMHTs, RES Teams, as well as other Secondary Care services.
The YOD service provides specialist psychosocial interventions to younger people with dementia, family members and carers. Patients are seen in their own locality. In addition to direct work, the YOD service can provide consultancy and training to clinicians and services across NHSGGC on working with younger people with dementia and their families.
“I attended the Endoscopy Clinic for a Colonoscopy at Gartnavel General Hospital. In the course of my visit I was attended to by a considerable number of staff all of whom were extremely focused on taking an interest in their patient and could not be more pleasant or caring. They represented a magnificent example of how to treat patients. My thanks goes to them and those who are responsible for staff training.”
Gartnavel General Hospital
VoL
“I gave birth to my son at the Vale of Leven CMU. I had a very pleasant experience. The midwives were fantastic and very helpful. I thought it was a very clean and relaxed environment.”
Vale of Leven Hospital
RAH
“Outstanding staff, spectacular care. Our son (33) has autism & sustained 3 spinal fractures. Your team was wonderful. Specific praise to Roxanne, Kate and the young student nurse from Cork… But everyone else was incredible, too.”
Royal Alexandra Hospital
RAH
“Outstanding treatment and care from everyone in and connected with Ward 32. A thank you will never be enough to express my gratitude for the NHS and its people. I didn’t catch everyone’s names but I would particularly like to mention Mike (hospital porter) and (Audrey – HCA) who along with everyone else were wonderful beyond words. “
Royal Alexandra Hospital
QEUH
“I was taken to the Queen Elizabeth hospital for planned surgery on Friday 1st July. I just want to thank all the staff in Renal Ward 4C for the excellent care received and would also like to thank the surgeon and the amazing theatre staff for the care and attention received.”
Queen Elizabeth University Hospital
RHC
“I attended RHCG A&E pm Saturday night with my toddler. We received excellent care from everyone. We were seen quickly, efficiently and compassionately. Thank you team excellent job.”
Royal Hospital for Children
IRH
“Yet again outstanding help from a doctor at A&E… unfortunately can’t remember his name. I went up with sore wrist which was very painful and gave help and advice and a diagnosis very quickly. Out within an hour. Hats off to Inverclyde Royal Hospital NHS”.
Inverclyde Royal Hospital
VoL
“I attended Clinic K @ The New Victoria Hospital on several occasions over the past two months. The staff have been really attentive, comforting as well as being reassuring. I can’t thank all the staff enough at this clinic.”
New Victoria Hospital
NVH
“Staff from Clinic K gynaecological care at ambulatory care Victoria infirmary. The most empathetic, caring and respectful staff I have come across in the NHS. Nothing was a bother, respected your privacy, gave time and LISTENED to me,the patient. LesleyAnn, Iga and Hayley were exemplary.”
New Victoria Hospital
RAH
“I attended the Day Surgery Unit today and can I just thank all staff who made my visit to Urology less stressful. I was treated with kindness and respect from the minute I entered the hospital please pass on my thanks my care could not have been bettered.”
Royal Alexandra Hospital
QEUH
Last night my husband had to call an ambulance for me as I took unwell. The ambulance came within ten minutes, the crew were fantastic- so caring and professional. On arrival to QEUH I was taken in straight away and seen by a nurse who did bloods, ECG and other investigations. I didn’t wait too long to see a Dr who was also thorough and reassuring. All staff were obviously busy but were caring and approachable. I just wanted to tell you my experience as I know there is a lot of negative press but I can honestly say I received top service.”
Queen Elizabeth University Hospital
Gart Gen
“Many thanks to all the doctors’ nurses and staff of Ward 4a at Gartnavel Hospital during my recent stay. Nothing was a bother to them during my surgical appointment and they are a credit to their profession.”
Gartnavel General Hospital
QEUH
“Just some words of praise for the staff of ward 8a at the QEUH. My mother had a two-week stay. Excellent care from the domestic, catering, health care assistants, physio & OTs and of course the nurses. A special mention to the senior charge nurse Lauren, who is a credit to the professional. Well done and thank you very much!”
Queen Elizabeth University Hospital, Glasgow
NVH
“I attend the Urogynaecology clinic twice a year, Clinic K. The staff, Karen, Audrey and LesleyAnn are top class in their care and practice. “
New Victoria Hospital, Glasgow
RHC
“I’d like to thank the staff on ward 1a for their excellent care for my daughter who attended for surgery on her ear. They took time with her to answer any questions she had, helped her cope with pre-surgery procedures and ensured she wasn’t in pain throughout her stay. . I can’t thank them enough for their care for her.
Royal Hospital for Children, Glasgow
RAH
“Last night my husband came to A&E with a suspected DVT. We eventually got seen by a fabulous doctor called Damian . He had a fabulous bedside manner, was well Informed and just a great guy.”
Royal Alexandra Hospital, Paisley
Greenock HC
“I would like to heap as much praise as possible on Dr Hogan (of Dr’s Hogan, Allen & Quinn) at Greenock Health Centre. I haven’t seen her for many months, if not years, but what a refreshing change to visit the department and speak to someone so positive, happy, bright and cheerful.”
Greenock Health Centre, Inverclyde
Ren Comm Adult MH
“Thank you for my CPN session this morning. The lady was superbly knowledgeable and kind. I felt a huge burden being lifted with every passing minute. What a professional! What perception! What rare empathy! Thank you Charleston Centre! “
Renfrewshire Community Adult Mental Health
Community Dental
“I recently received treatment from the Alderman Road Dental Practice. So impressed. The dentist and dental nurse put me at my ease, were very professional and did an outstanding job. The same goes for the guys in Reception. Well done to all concerned.”
Community Dental Service
RHC
“My son who is 7 and has autism recently attended day surgery at area 1b and ward 1a his care from the staff from start to finish was amazing it was a true example of the NHS at its best. The nurses in ward 1a were just wonderful. A very stressful and scary time for our wee boy turned out to be relaxed and problem free thanks to the wonderful staff. Dr Alison Cairns was his consultant.”
Royal Hospital for Children, Glasgow
IRH
“Thank you to all staff at Inverclyde Royal Hospital, they all went the extra mile for my husband and I. We truly appreciate the care and attention we received. Committed caring team.”
Inverclyde Royal Hospital. Greenock
GRI
“Attended Endoscopy at GRI today and was very nervous. However every one of the staff were all so professional and so lovely and put me very much at ease before and after my procedures and I couldn’t have felt more cared for.”
Glasgow Royal Infirmary, Glasgow
RAH
” Last night my husband came to A&E with a suspected DVT. We eventually got seen by a fabulous doctor called Damian . He had a fabulous bedside manner, was well Informed and just a great guy.”
Royal Alexandra Hospital, Paisley
QEUH
“My mum’s end of life care was amazing, kind and compassionate helping us all deal with a difficult time. Could not have had better care and support.”
Queen Elizabeth University Hospital, Glasgow
GRI
“Thank you, The Royal Infirmary staff at A&E who provided a professional service which was so reassuring. Yes, there were wait times, however, I could gauge the sincerity of the nursery, doctors, admin personnel and porters in wanting to give a great service. Thank you ❤️”
Glasgow Royal Infirmary
NVH
“My husband attended an MRI scan at 5.55pm today. He was nervous but the nurses & all staff put him at his ease and explained everything. I would like to thank them very much he is coming on Wednesday for an injection of prostate thanks again.”
New Victoria Hospital, Glasgow
QEUH
“From the moment I arrived today (3.45pm 3rd Nov 2021) the staff were outstanding. The security staff were friendly and the staff guiding you to depts were so helpful and polite. I was attending for an ultrasound scan and both staff members were exceptional. They put me at ease and were kind and thoughtful throughput the procedure. Didn’t get full names but one was called Wendy. Really impressed!”
Queen Elizabeth University Hospital, Glasgow
IRH
“I underwent a colonoscopy exam this morning and the treatment I received from reception to the staff who performed my procedure was truly marvellous. All the staff who looked after me were professional, caring and very understanding. They helped me through an anxious experience this morning. Very many thanks to a superb team of professionals!”
Inverclyde Royal Hospital. Greenock
QEUH
“I would like to thank all staff who helped me during my stay in the Acute Receiving Ward. I was treated professionally but also with kindness and compassion. I feel lucky to live in a country that offers such a health service.”
Queen Elizabeth University Hospital, Glasgow
GRI
“I felt very well looked after within the ward (2). Robbie was a terrific staff nurse and the ward sister was also really nice but Robbie was certainly very kind and attentive.”
Glasgow Royal Infirmary, Glasgow
GRI PRM
“I was recently admitted to the GYN ward. Being new to Glasgow having relocated from London it was an anxious time, but all the staff on ward 56A were lovely and so kind and compassionate. I am a nurse myself and it really made the world of difference when I suddenly had to take on the patient role. Thank you.”
Princess Royal Maternity, Glasgow Royal Infirmary
NVH
“Have been attending the hospital for 10 years after minor breast surgery. The staff in mammography, imaging and the consultants involved in my care have been absolutely outstanding in terms of their clinical care and professionalism. These members of staff represent everything that is good about our NHS. Sincere thanks from a very grateful patient.”
New Victoria Hospital, Glasgow
GRI PRM
“My mother was so well looked after in Ward 4. I would like to thank Staff Nurse Lindsay and her team for the wonderful work they did by getting her home to her family. Thank you very much.”
Lightburn Hospital, Glasgow
RAH
“Eye Clinic – I was seen last Friday regarding a sports injury to my eye. Excellent treatment and diagnosis by staff. Referred to Gartnavel for further treatment that evening. Seen the following day and back at RAH for further check-up. I cannot praise the nursing and medical staff highly enough. They are truly dedicated to their profession .”
Royal Alexandra Hospital, Paisley
IRH
“I ‘d like to congratulate and thank all involved im my treatment when I attended Emergency at IRH after a fall. The service was great, from reception doctor consultant, X-ray, nurses and porters. All in all I was in and out with broken ankle diagnosed big boot fitted and pain meds administered within 3 hours. Everything explained. Staff were so helpful and professional. Well done!
Inverclyde Royal Hospital. Greenock
VoL
“I received a chest X-ray from a lady called Kerry who was exceptional this morning. She made me feel relaxed and talked me through every part of the process. She was fantastic.thank you. Can this be fed back to her please.”
Vale of Leven Hospital
QEUH
“My husband is elated after having surgery on his spine and says that he has experienced the very best of the NHS. Thank you to all .”
Queen Elizabeth University Hospital, Glasgow
RHC
“My son who is 7 and has autism recently attended day surgery at area 1b and ward 1a his care from the staff from start to finish was amazing it was a true example of the NHS at its best. The nurses in ward 1a were just wonderful. A very stressful and scary time for our wee boy turned out to be relaxed and problem free thanks to the wonderful staff. Dr Alison Cairns was his consultant.”
Royal Hospital for Children, Glasgow
Gartnavel G
“Endoscopy – I would like to pay tribute to all the amazing staff in this department. From the receptionist to the consultant all were kind, professional and courteous. Given that it was a sensitive procedure I feel staff were fully aware of this and treated me with dignity always. Truly 10/10.” 👏👏👏👏👏
Gartnavel General Hospital, Glasgow
VoL
“I would like to thank all staff in MDBU ward, they were all so polite and helpful. Ms Jazair Saghir was exellent at explaining the procedure and was very kind. Also the ward sister (I am affraid I have forgotten her name) for looking after me and helping me down to the car. Iam very grateful to all the nurses In the ward. Please thank the all so much.”
Vale of Leven Hospital, West Dunbartonshire
NSH
“I would just like to praise the staff working in the imaging department. A very slick operation, from the receptionists booking in patients; to the radiographers and support staff who demonstrate genuine care and empathy. Many Thanks.”
New Stobhill Hospital, Glasgow
RAH
“Just wanted to say a big thank you. This was my first visit to the Royal Alexandra Hospital Paisley. I was very in impressed with the professional friendly and courteous service from all staff. From the person at the entrance to the reception, nursing and medical practitioner. The ENT doctor was thorough and explained everything perfectly. Please convey my gratitude to all staff. They are all a credit to the hospital and NHS..”
Royal Alexandra Hospital, Paisley
RHC
“Hi, my baby was ill and I went to the Children’s A&E at Royal Hospital for Children. Hospital setting was pristine, service was really quick for A&E. I appreciated that the staff, both doctors and nurses kept checking in on us, reassuring us and we’re so helpful along the way. I cannot remember the female A&E doctor’s name but nurse Emma at A&E, Doctor Peter and Nurse Liz at the Daycare ward for children were fantastic. I left the hospital knowing my child was well treated and if she became unwell, I know I could always go back.”
Royal Hospital for Children, Glasgow
Gartnavel G
“Just to express my extreme delight at the whole experience from visiting my GP at Barclay Maryhill to my breast screening and follow up at the breast clinic. All completed within 10 days of seeing my GP. Staff were wonderful and so professional and kind. Thank you so much for a fabulous service. I send my support and admiration to all health service workers. Couldn’t be bettered! “
Gartnavel General Hospital, Glasgow
RAH
“Dear A&E team. My 84 year old mum attended yesterday , 2nd December, at approx 4pm with chest pain. She has had recent valve replacement and stent insertion. The whole team were so kind, caring and professional. Mum was looked after very well and informed of the treatment plan every step of the way. Despite the pressure you are all under we would have never known. We cannot thank you enough. Well done A/E RAH.”
Royal Alexandra Hospital, Paisley
QEUH
“My mum was admitted to ward 68 via A&E last month. My mum received excellent care and attention both in A&E and in the ward from all staff including housekeeping staff, HCAs, nurses, AHPs and doctors. As a family we are so grateful for our NHS and for everything our NHS staff do specially in these exceptionally difficult circumstances.
Queen Elizabeth University Hospital, Glasgow
VoL
“I just wanted to say how much I appreciated the care I received yesterday when I attended A&E / X-ray dept and the Fracture Clinic. Every member of staff were not only professional and caring, but also seemed “upbeat” and incredibly enthusiastic about what they do for those of us who occasionally rely upon the hospital. Great sense of humour too! Thank you all so much.”
Vale of Leven Hospital
QEUH
“Hi – I was in Ward 10B from 26/10 to 3/11 for a broken ankle. I would like to thank everyone who helped me during that time – especially the ward staff and nurses who were very helpful each day and responsive to my needs.”
Queen Elizabeth University Hospital, Glasgow
RHC
“My son was directed to attend A&E by his GP. Every member of staff, clerical and clinical, were warm, friendly and polite. The purpose of every examination was explained clearly, waiting times were short and we were kept informed as to what we were waiting for. Every place we visited was clean and in good repair. “
Royal Hospital for Children, Glasgow
NVH
“I had fantastic treatment and care from the staff at the Victoria Infirmary Minor Injuries Unit. I fell and sustained an injury to my leg that needed stitches. Everyone was so patient and kind and the ENP that carried out the stitches was quick, efficient and I have a very neat scar. Thank you NHS, you are doing a great job and I appreciate you! “
New Victoria Hospital, Glasgow
VoL
“My father-in-law had been an in-patient for the past 6 months. He has had care in the Vale, RAH and QEUH Hospital. He and his family have received kind, compassionate and professional care from all staff members. His end of life care at Vale was first class.”
Pre-op Assessment Department is situated within the main outpatient department. To access pre op assessment enter via the main entrance. Turn Right by the coffee shop and then turn left and you will come to the pre op assessment corridor.
There are 2 car parks within the hospital grounds. There is no charge for parking within the hospital grounds.
Public Transport
There are buses available with the bus stops being situated near the main entrance:
First Bus No 6, 6A, M11
Scottish Citylink 976
Scotrail – Nearest Train station – Hyndland, Anniesland
Cafés
Aroma Café/Staff Dining: Open Monday to Friday 8.00am – 2.00pm
Aroma Beatson: Open Monday to Friday 8.00am – 4.30pm
Deco Coffee Bar: Open Monday to Friday 7.30am – 8.00pm, Saturday and Sunday 10.00am – 5.00pm
RVS café: Open Monday to Friday 9.00am – 8.00pm, Saturday and Sunday 12.30pm – 4.30pm
Location:The Travel Clinic is situated in the outpatients’ department at the Brownlee Centre, on the grounds of Gartnavel Hospital (opposite the pond).
It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites.
The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building).
The NHS Centre for Integrative Care, situated on the Gartnavel Hospitals site, offers people with long term conditions a wide range of opportunities to enhance their health and quality of life. Most patients referred to the Centre are experiencing chronic pain, chronic low energy, and/or chronic low mood or anxiety. However, any patient with a long term condition may benefit from the care provided there.
NHS Greater Glasgow and Clyde (NHSGGC) is urging people to mark International Self-Care Day by think…
Gartnavel General
“I attended the Endoscopy Clinic for a Colonoscopy at Gartnavel General Hospital. In the course of my visit I was attended to by a considerable number of staff all of whom were extremely focused on taking an interest in their patient and could not be more pleasant or caring. They represented a magnificent example of how to treat patients. My thanks goes to them and those who are responsible for staff training.”
Gartnavel General Hospital
VoL
“I gave birth to my son at the Vale of Leven CMU. I had a very pleasant experience. The midwives were fantastic and very helpful. I thought it was a very clean and relaxed environment.”
Vale of Leven Hospital
RAH
“Outstanding staff, spectacular care. Our son (33) has autism & sustained 3 spinal fractures. Your team was wonderful. Specific praise to Roxanne, Kate and the young student nurse from Cork… But everyone else was incredible, too.”
Royal Alexandra Hospital
RAH
“Outstanding treatment and care from everyone in and connected with Ward 32. A thank you will never be enough to express my gratitude for the NHS and its people. I didn’t catch everyone’s names but I would particularly like to mention Mike (hospital porter) and (Audrey – HCA) who along with everyone else were wonderful beyond words. “
Royal Alexandra Hospital
QEUH
“I was taken to the Queen Elizabeth hospital for planned surgery on Friday 1st July. I just want to thank all the staff in Renal Ward 4C for the excellent care received and would also like to thank the surgeon and the amazing theatre staff for the care and attention received.”
Queen Elizabeth University Hospital
RHC
“I attended RHCG A&E pm Saturday night with my toddler. We received excellent care from everyone. We were seen quickly, efficiently and compassionately. Thank you team excellent job.”
Royal Hospital for Children
IRH
“Yet again outstanding help from a doctor at A&E… unfortunately can’t remember his name. I went up with sore wrist which was very painful and gave help and advice and a diagnosis very quickly. Out within an hour. Hats off to Inverclyde Royal Hospital NHS”.
Inverclyde Royal Hospital
VoL
“I attended Clinic K @ The New Victoria Hospital on several occasions over the past two months. The staff have been really attentive, comforting as well as being reassuring. I can’t thank all the staff enough at this clinic.”
New Victoria Hospital
NVH
“Staff from Clinic K gynaecological care at ambulatory care Victoria infirmary. The most empathetic, caring and respectful staff I have come across in the NHS. Nothing was a bother, respected your privacy, gave time and LISTENED to me,the patient. LesleyAnn, Iga and Hayley were exemplary.”
New Victoria Hospital
RAH
“I attended the Day Surgery Unit today and can I just thank all staff who made my visit to Urology less stressful. I was treated with kindness and respect from the minute I entered the hospital please pass on my thanks my care could not have been bettered.”
Royal Alexandra Hospital
QEUH
Last night my husband had to call an ambulance for me as I took unwell. The ambulance came within ten minutes, the crew were fantastic- so caring and professional. On arrival to QEUH I was taken in straight away and seen by a nurse who did bloods, ECG and other investigations. I didn’t wait too long to see a Dr who was also thorough and reassuring. All staff were obviously busy but were caring and approachable. I just wanted to tell you my experience as I know there is a lot of negative press but I can honestly say I received top service.”
Queen Elizabeth University Hospital
Gart Gen
“Many thanks to all the doctors’ nurses and staff of Ward 4a at Gartnavel Hospital during my recent stay. Nothing was a bother to them during my surgical appointment and they are a credit to their profession.”
Gartnavel General Hospital
QEUH
“Just some words of praise for the staff of ward 8a at the QEUH. My mother had a two-week stay. Excellent care from the domestic, catering, health care assistants, physio & OTs and of course the nurses. A special mention to the senior charge nurse Lauren, who is a credit to the professional. Well done and thank you very much!”
Queen Elizabeth University Hospital, Glasgow
NVH
“I attend the Urogynaecology clinic twice a year, Clinic K. The staff, Karen, Audrey and LesleyAnn are top class in their care and practice. “
New Victoria Hospital, Glasgow
RHC
“I’d like to thank the staff on ward 1a for their excellent care for my daughter who attended for surgery on her ear. They took time with her to answer any questions she had, helped her cope with pre-surgery procedures and ensured she wasn’t in pain throughout her stay. . I can’t thank them enough for their care for her.
Royal Hospital for Children, Glasgow
RAH
“Last night my husband came to A&E with a suspected DVT. We eventually got seen by a fabulous doctor called Damian . He had a fabulous bedside manner, was well Informed and just a great guy.”
Royal Alexandra Hospital, Paisley
Greenock HC
“I would like to heap as much praise as possible on Dr Hogan (of Dr’s Hogan, Allen & Quinn) at Greenock Health Centre. I haven’t seen her for many months, if not years, but what a refreshing change to visit the department and speak to someone so positive, happy, bright and cheerful.”
Greenock Health Centre, Inverclyde
Ren Comm Adult MH
“Thank you for my CPN session this morning. The lady was superbly knowledgeable and kind. I felt a huge burden being lifted with every passing minute. What a professional! What perception! What rare empathy! Thank you Charleston Centre! “
Renfrewshire Community Adult Mental Health
Community Dental
“I recently received treatment from the Alderman Road Dental Practice. So impressed. The dentist and dental nurse put me at my ease, were very professional and did an outstanding job. The same goes for the guys in Reception. Well done to all concerned.”
Community Dental Service
RHC
“My son who is 7 and has autism recently attended day surgery at area 1b and ward 1a his care from the staff from start to finish was amazing it was a true example of the NHS at its best. The nurses in ward 1a were just wonderful. A very stressful and scary time for our wee boy turned out to be relaxed and problem free thanks to the wonderful staff. Dr Alison Cairns was his consultant.”
Royal Hospital for Children, Glasgow
IRH
“Thank you to all staff at Inverclyde Royal Hospital, they all went the extra mile for my husband and I. We truly appreciate the care and attention we received. Committed caring team.”
Inverclyde Royal Hospital. Greenock
GRI
“Attended Endoscopy at GRI today and was very nervous. However every one of the staff were all so professional and so lovely and put me very much at ease before and after my procedures and I couldn’t have felt more cared for.”
Glasgow Royal Infirmary, Glasgow
RAH
” Last night my husband came to A&E with a suspected DVT. We eventually got seen by a fabulous doctor called Damian . He had a fabulous bedside manner, was well Informed and just a great guy.”
Royal Alexandra Hospital, Paisley
QEUH
“My mum’s end of life care was amazing, kind and compassionate helping us all deal with a difficult time. Could not have had better care and support.”
Queen Elizabeth University Hospital, Glasgow
GRI
“Thank you, The Royal Infirmary staff at A&E who provided a professional service which was so reassuring. Yes, there were wait times, however, I could gauge the sincerity of the nursery, doctors, admin personnel and porters in wanting to give a great service. Thank you ❤️”
Glasgow Royal Infirmary
NVH
“My husband attended an MRI scan at 5.55pm today. He was nervous but the nurses & all staff put him at his ease and explained everything. I would like to thank them very much he is coming on Wednesday for an injection of prostate thanks again.”
New Victoria Hospital, Glasgow
QEUH
“From the moment I arrived today (3.45pm 3rd Nov 2021) the staff were outstanding. The security staff were friendly and the staff guiding you to depts were so helpful and polite. I was attending for an ultrasound scan and both staff members were exceptional. They put me at ease and were kind and thoughtful throughput the procedure. Didn’t get full names but one was called Wendy. Really impressed!”
Queen Elizabeth University Hospital, Glasgow
IRH
“I underwent a colonoscopy exam this morning and the treatment I received from reception to the staff who performed my procedure was truly marvellous. All the staff who looked after me were professional, caring and very understanding. They helped me through an anxious experience this morning. Very many thanks to a superb team of professionals!”
Inverclyde Royal Hospital. Greenock
QEUH
“I would like to thank all staff who helped me during my stay in the Acute Receiving Ward. I was treated professionally but also with kindness and compassion. I feel lucky to live in a country that offers such a health service.”
Queen Elizabeth University Hospital, Glasgow
GRI
“I felt very well looked after within the ward (2). Robbie was a terrific staff nurse and the ward sister was also really nice but Robbie was certainly very kind and attentive.”
Glasgow Royal Infirmary, Glasgow
GRI PRM
“I was recently admitted to the GYN ward. Being new to Glasgow having relocated from London it was an anxious time, but all the staff on ward 56A were lovely and so kind and compassionate. I am a nurse myself and it really made the world of difference when I suddenly had to take on the patient role. Thank you.”
Princess Royal Maternity, Glasgow Royal Infirmary
NVH
“Have been attending the hospital for 10 years after minor breast surgery. The staff in mammography, imaging and the consultants involved in my care have been absolutely outstanding in terms of their clinical care and professionalism. These members of staff represent everything that is good about our NHS. Sincere thanks from a very grateful patient.”
New Victoria Hospital, Glasgow
GRI PRM
“My mother was so well looked after in Ward 4. I would like to thank Staff Nurse Lindsay and her team for the wonderful work they did by getting her home to her family. Thank you very much.”
Lightburn Hospital, Glasgow
RAH
“Eye Clinic – I was seen last Friday regarding a sports injury to my eye. Excellent treatment and diagnosis by staff. Referred to Gartnavel for further treatment that evening. Seen the following day and back at RAH for further check-up. I cannot praise the nursing and medical staff highly enough. They are truly dedicated to their profession .”
Royal Alexandra Hospital, Paisley
IRH
“I ‘d like to congratulate and thank all involved im my treatment when I attended Emergency at IRH after a fall. The service was great, from reception doctor consultant, X-ray, nurses and porters. All in all I was in and out with broken ankle diagnosed big boot fitted and pain meds administered within 3 hours. Everything explained. Staff were so helpful and professional. Well done!
Inverclyde Royal Hospital. Greenock
VoL
“I received a chest X-ray from a lady called Kerry who was exceptional this morning. She made me feel relaxed and talked me through every part of the process. She was fantastic.thank you. Can this be fed back to her please.”
Vale of Leven Hospital
QEUH
“My husband is elated after having surgery on his spine and says that he has experienced the very best of the NHS. Thank you to all .”
Queen Elizabeth University Hospital, Glasgow
RHC
“My son who is 7 and has autism recently attended day surgery at area 1b and ward 1a his care from the staff from start to finish was amazing it was a true example of the NHS at its best. The nurses in ward 1a were just wonderful. A very stressful and scary time for our wee boy turned out to be relaxed and problem free thanks to the wonderful staff. Dr Alison Cairns was his consultant.”
Royal Hospital for Children, Glasgow
Gartnavel G
“Endoscopy – I would like to pay tribute to all the amazing staff in this department. From the receptionist to the consultant all were kind, professional and courteous. Given that it was a sensitive procedure I feel staff were fully aware of this and treated me with dignity always. Truly 10/10.” 👏👏👏👏👏
Gartnavel General Hospital, Glasgow
VoL
“I would like to thank all staff in MDBU ward, they were all so polite and helpful. Ms Jazair Saghir was exellent at explaining the procedure and was very kind. Also the ward sister (I am affraid I have forgotten her name) for looking after me and helping me down to the car. Iam very grateful to all the nurses In the ward. Please thank the all so much.”
Vale of Leven Hospital, West Dunbartonshire
NSH
“I would just like to praise the staff working in the imaging department. A very slick operation, from the receptionists booking in patients; to the radiographers and support staff who demonstrate genuine care and empathy. Many Thanks.”
New Stobhill Hospital, Glasgow
RAH
“Just wanted to say a big thank you. This was my first visit to the Royal Alexandra Hospital Paisley. I was very in impressed with the professional friendly and courteous service from all staff. From the person at the entrance to the reception, nursing and medical practitioner. The ENT doctor was thorough and explained everything perfectly. Please convey my gratitude to all staff. They are all a credit to the hospital and NHS..”
Royal Alexandra Hospital, Paisley
RHC
“Hi, my baby was ill and I went to the Children’s A&E at Royal Hospital for Children. Hospital setting was pristine, service was really quick for A&E. I appreciated that the staff, both doctors and nurses kept checking in on us, reassuring us and we’re so helpful along the way. I cannot remember the female A&E doctor’s name but nurse Emma at A&E, Doctor Peter and Nurse Liz at the Daycare ward for children were fantastic. I left the hospital knowing my child was well treated and if she became unwell, I know I could always go back.”
Royal Hospital for Children, Glasgow
Gartnavel G
“Just to express my extreme delight at the whole experience from visiting my GP at Barclay Maryhill to my breast screening and follow up at the breast clinic. All completed within 10 days of seeing my GP. Staff were wonderful and so professional and kind. Thank you so much for a fabulous service. I send my support and admiration to all health service workers. Couldn’t be bettered! “
Gartnavel General Hospital, Glasgow
RAH
“Dear A&E team. My 84 year old mum attended yesterday , 2nd December, at approx 4pm with chest pain. She has had recent valve replacement and stent insertion. The whole team were so kind, caring and professional. Mum was looked after very well and informed of the treatment plan every step of the way. Despite the pressure you are all under we would have never known. We cannot thank you enough. Well done A/E RAH.”
Royal Alexandra Hospital, Paisley
QEUH
“My mum was admitted to ward 68 via A&E last month. My mum received excellent care and attention both in A&E and in the ward from all staff including housekeeping staff, HCAs, nurses, AHPs and doctors. As a family we are so grateful for our NHS and for everything our NHS staff do specially in these exceptionally difficult circumstances.
Queen Elizabeth University Hospital, Glasgow
VoL
“I just wanted to say how much I appreciated the care I received yesterday when I attended A&E / X-ray dept and the Fracture Clinic. Every member of staff were not only professional and caring, but also seemed “upbeat” and incredibly enthusiastic about what they do for those of us who occasionally rely upon the hospital. Great sense of humour too! Thank you all so much.”
Vale of Leven Hospital
QEUH
“Hi – I was in Ward 10B from 26/10 to 3/11 for a broken ankle. I would like to thank everyone who helped me during that time – especially the ward staff and nurses who were very helpful each day and responsive to my needs.”
Queen Elizabeth University Hospital, Glasgow
RHC
“My son was directed to attend A&E by his GP. Every member of staff, clerical and clinical, were warm, friendly and polite. The purpose of every examination was explained clearly, waiting times were short and we were kept informed as to what we were waiting for. Every place we visited was clean and in good repair. “
Royal Hospital for Children, Glasgow
NVH
“I had fantastic treatment and care from the staff at the Victoria Infirmary Minor Injuries Unit. I fell and sustained an injury to my leg that needed stitches. Everyone was so patient and kind and the ENP that carried out the stitches was quick, efficient and I have a very neat scar. Thank you NHS, you are doing a great job and I appreciate you! “
New Victoria Hospital, Glasgow
VoL
“My father-in-law had been an in-patient for the past 6 months. He has had care in the Vale, RAH and QEUH Hospital. He and his family have received kind, compassionate and professional care from all staff members. His end of life care at Vale was first class.”
Location: Based in the Queen Elizabeth Building. Enter from Wishart Street. (Go down the hill, enter by the second door – near the Ambulance Bay). Take the 1st lift to the 2nd floor.
Location: Based in the Queen Elizabeth Building. Enter from Wishart Street. (Go down the hill, enter by the second door – near the Ambulance Bay). Take the 1st lift to the 1st floor.
Location:Based in Centre Block. Entrance off Castle Street (via iron gates). Turn left, and go to the middle entrance. Located on the ground floor.
Ward 02 – Respiratory Medicine
Call: 0141 451 5100
Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Turn left and go to the middle entrance. Located on the 1st floor, turn left.
Ward 03 – Diabetes
Call: 0141 451 5105 or 0141 451 5106
Location: Based in Medical Block. Enter from Castle Street (via iron gate). The first entrance is on the right. Go to the 1st floor.
Ward 04 – General Medicine, Diabetes
Call: 0141 451 5110 or 0141 451 5111
Location: Based in Medical Block. Enter from Castle Street (via iron gate). The first entrance is on the right. Go to the 2nd floor, turn right.
Ward 05 – General Medicine, Diabetes
Call: 0141 451 5119 or 0141 451 5120
Location: Based in Medical Block. Entrance off Castle Street (via iron gate). Turn right to the building entrance. Go to the 2nd floor, turn left.
Ward 06 – Respiratory Medicine
Call: 0141 451 5125 or 0141 451 5126
Location: Based in Medical Block. Entrance off Castle Street (via iron gates). Turn right to the building entrance. Go to the 3rd floor, turn right.
Ward 07 – Respiratory Medicine
Call: 0141 451 5129 or 0141 451 5130
Location: Based in Medical Block. Entrance off Castle Street (via iron gates). Turn right to the building entrance. Go to the 3rd floor and turn left.
Ward 08 – Medicine, Gastroenterology
Call: 0141 451 5134 or 0141 451 5135
Location: Based in Medical Block. Entrance off Castle Street (via iron gates). Turn right to the building entrance. Go to the 4th floor and turn right.
Ward 09 – Medicine, Gastroenterology
Call: 0141 451 5139 or 0141 451 5140
Location:Based in Medical Block. Enter off Castle Street (via iron gates). Turn right to the building entrance. Go to the 4th floor and turn left.
Ward 10 – Medicine
Call: 0141 451 5144,0141 451 5145 or 0141 451 5510
Location:Based in Medical Block. Entrance off Castle Street (via iron gates). Turn right to the building entrance. Go to the 5th floor and turn right.
Ward 11 – Medicine
Call: 0141 451 5511,0141 451 5149 or 0141 451 5150
Location: Based in Medical Block. Entrance off Castle Street (via iron gates). Turn right to the building entrance. Go to the 4th floor and turn left.
Ward 12 – Older People’s Services
Call: 0141 451 5512 or 0141 451 5175
Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Enter the building through the middle entrance. Go to the 1st floor.
Ward 13 – Renal Day Case Services, Dialysis
Call: 0141 451 5513 or 0141 451 5180
Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Turn left towards the middle entrance. Go to the 1st floor.
Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Turn left towards the middle entrance. Go to the 2nd floor. Exit lift, turn left and left again.
Ward 16 – Respiratory Medicine
Call: 0141 451 5516 or 0141 451 5195
Location:Medical Block. Entrance Castle Street (via iron gates). Enter 1st right. Go to the 3rd floor and turn left.
Ward 18 – Older People’s Services
Call: 0141 451 5518
Location:Surgical Block. Enter from Castle Street (via iron gates). Building entrance furthest left. Located on the 4th floor.
Ward 20 – Acute Medicine, Rheumatology
Call: 0141 451 5520 or 0141 451 5315
Location: Based in Centre Block. Entrance off Castle Street (via iron gates). Go to the 5th floor. Exit lift for wards 20 and 21.
Ward 21 – Acute Medicine, Rheumatology
Call: 0141 451 5315 or 0141 451 5521
Location:Based in Centre Block. Entrance off Castle Street (via iron gates). Go to the 5th floor. Exit lift for wards 20 and 21.
Ward 23 – Older People’s Services
Call: 0141 451 5523 or 0141 201 3095
Location:Surgical Block. Enter from Castle Street (via iron gates). Building entrance far left. Located on the ground floor.
Ward 24 – General Medicine, Rheumatology
Call: 0141 451 5524 or 0141 201 3093
Location:Surgical Block. Enter from Castle Street (via iron gates). Building entrance far left. Located on the ground floor.
Ward 25 – Renal Day Case Services, Dialysis
Call: 0141 451 3087 or 0141 201 3089
Location:Surgical Block. Enter from Castle Street (via iron gates). Entrance to building far left. We are on the 1st floor. Alternatively, you can go through ward 13.
Ward 26 – Orthopaedics
Call:0141 451 5526 or 0141 201 1193
Location:Surgical Block. Enter from Castle Street (via iron gates). Building entrance far left. Located on 1st floor – straight ahead.
Ward 27 – Orthopaedics
Call: 0141 451 5527 or 0141 201 1193
Location:Surgical Block. Enter from Castle Street (via iron gates). Building entrance far left. Located on 1st floor, left.
Ward 28 – Rheumatology
Call: 0141 451 5528 or 0141 201 3085
Location:Based in Centre Block. Entrance off Castle Street (via iron gates). Go to the 2nd floor. Exit lift and turn right.
Ward 29 – Older People’s Services
Call: 0141 451 5529 or 0141 201 3080
Location: Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 2nd floor.
Ward 30 – Older People’s Services
Call: 0141 451 5530 or 0141 201 3075
Location: Surgical Block (Old), Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 2nd floor.
Ward 31 – Older People’s and Stroke Services
Call: 0141 451 5531 or 0141 451 5302
Location:Surgical Block (Old), Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 3rd floor.
Ward 32 – Older People’s Services
Call: 0141 451 5532 or 0141 201 3800
Location:Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 3rd floor.
Ward 33 – Older People’s Services
Call: 0141 451 5533 or 0141 201 3806
Location:Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 3rd floor.
Ward 35 – Older People’s Services
Call: 0141 451 5535 or 0141 201 3782
Location:Surgical Block. Enter off Castle Street (via iron gates). The building entrance is far left. Go to the 4th floor.
Princess Royal Maternity, adjacent to Glasgow Royal Infirmary on Alexandra Parade, provides maternity and special care baby unit/ITU facilities for neonates. Click the button below for more information.
This is an Emergency Department. We prioritise people who have a serious injury or accident or who have a sudden serious illness or medical condition. It may be more appropriate and you may be seen more quickly by your GP or another health care professional rather than waiting for treatment here.
If you think that someone’s life is at risk you should call 999 right away.
You can attend your local Minor Injury Unit (MIU) to get urgent care for a minor injury including sprains, burns and simple fractures. MIUs are run by highly experienced Emergency Nurse Practitioners who will assess and either treat a minor injury or, if they find a more serious problem, arrange for you to be transferred elsewhere.
Centre for Infectious and Communicable Diseases, Travel Clinic: 0141 201 8722
General Telephone for out-of-hours clinical advice: 0141 211 4000
Location:New Lister Building.
Smokefree Zones and Information
It is now an offence for anyone to smoke within 15 metres of an NHS hospital building. This applies to everyone, including staff, patients and visitors to our hospital sites.
The new law applies to all NHS hospital buildings in Scotland and includes all awnings, canopies, or other overhanging structures connected to an NHS hospital building (even if they extend further than 15 metres from an NHS hospital building).
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