This page provides information on person-centred visiting in our maternity wards. Information about visiting in all other areas can be found on our Person Centred Visiting page.
Important considerations when visiting our Maternity Wards
Women, new mothers, and newborns staying in our maternity wards need a calm and peaceful environment. Babies need time to get accustomed to being in the world, to establish feeding, and to bond privately with their parents. In response to valuable feedback from women and their families, we ask that you help us to achieve this by:
being considerate and respectful of the needs and preferences of everyone on the ward
If you are a Partner/Key Supporter, you are welcome to visit the wards from 8:00am to 10:00pm, including during mealtimes.
Please see the Key Information below for additional information that is relevant to you during your visit.
All Other Visitors
All other visitors are welcome to visit during the following visiting hours:
10:00am to 12:00pm; 2:00pm to 5:00pm; 6:00pm to 8:00pm.
Wards are closed to visitors from 12:00pm to 2:00pm, to allow meal and rest periods for women staying on the wards.
We ask that there are no more than 2 visitors at a time. Visitors must be over the age of 16, unless they are siblings of the baby.
Please note, there may be times when we ask you to leave the ward temporarily. This is to ensure the privacy, safety, space and rest for women and babies in our care.
Key Information for Women and their Partners/Key Supporters
Attending antenatal appointments, scans, triage/maternity assessments or day care visits
Women attending any appointments can bring up to two support people, of their choice, with them to appointments.
We encourage people not to bring their other children to these appointments.
During labour, birth, and the immediate period after birth on Labour Suites or Alongside Midwife Units (AMUs)
Women admitted to the Labour Suites or Alongside Midwife Units, are able to have up to two support people, of their choice, with them.
Are overnight stays possible for Partners/Key Supporters
In response to valuable feedback from women and their families, overnight stays for Partners/Key Supporters are only possible in single-bed side rooms, and the woman or baby have particular needs.
We do not allow overnight stays in multi-bedded bays.
Who is able to access a side room during their stay?
Each ward has a small number of single-bed, en-suite side rooms. Most of our antenatal and postnatal beds are in four-bedded bays. Senior Charge midwives will make a decision as to who can access a single-bed side room during their stay, based on the following criteria (NB. this is not an exhaustive list):
Experiencing a loss or bereavement
Their baby is preterm, or unwell, and not able to be with them
Their baby is preterm, or they have twins, and are needing additional care whilst on the postnatal ward
Their psychological interventions require someone to stay overnight
The social care team has advised someone to stay overnight
They will be staying on the ward for an extended period of time
All staff in NHSGGC should feel safe, respected and valued.
Our workplace should be a place where discrimination is unacceptable and where everyone has the chance to thrive, regardless of their background or identity.
Our anti-racism campaign is based on the words of our own staff from their experiences at work. NHSGGC is an inclusive employer and there is no place for racism in our services.
Racism takes many forms, from stereotyping to blatant harassment, physical harm and direct discrimination.
‘Everyday racism’, such as thoughtless, demeaning or offensive comments, can be subtle and difficult to challenge. For example, constantly being asked “Where are you from?” when generations of the family have been born in Scotland. Or hearing a mimicked accent in workplace banter.
It’s up to all of us to stand against racism. Here are some ways we can make a difference.
Speak Up!
If you witness racism, don’t stay silent – challenge it.
If you’re able to – and feel it’s appropriate and safe to, speak up in the moment and address the colleague or patient that is demonstrating racist behaviour.
If the moment has passed, you can still speak up. Don’t let casual racist comments or asides go by. Focus on how it’s made you feel rather than labelling the behaviour – this increases the likelihood that the person will listen and learn. For example – “I felt really uncomfortable when I heard the comment you made during that meeting. What did you mean by that?”
If racism is directed at your colleague by a patient, offer support to your colleague.
If you don’t feel you can intervene in the moment, record the incident by writing it down as soon as possible. Follow it up later by checking in with the colleague the behaviour was directed at to see if they’re ok and if they would appreciate support.
It’s really important to report any incidents. Speak to a senior member of staff or contact the HR Helpline directly. See Report It section below.
Get confident about speaking up! Attend our Active Bystander Training and learn how to effectively intervene in situations of racism and discrimination.
Support Colleagues
It’s not enough to simply not be racist. NHSGGC staff must be actively anti-racist. This means being an ally to those who experience racism by listening, acting and working together to address injustices.
Educate Yourself
Increase your confidence in taking action by getting to know the issues.
Listen to the experience of black and minority ethnic people
Understand the sensitivities of language and get people’s names right
Find the similarities and the things we have in common; respect the differences
Make space for those who are often not heard
Confront your own biases and stereotypes
Be an Active Bystander
If you witness racism of any kind it is your responsibility as an NHSGGC staff member to take action.
Commit to taking positive action when witnessing unacceptable behaviour.
Gain confidence on how to intervene by attending Bystander Training and ensure any incidents are reported.
Listen to and Support Colleagues Directly Affected by Racism
When someone shares their experience of racism –
Listen – Remember that this moment is not about you and your feelings.
Don’t compare – Making comparisons to your own experiences can feel invalidating to the person who is sharing.
Don’t dismiss – A response like, ‘I’m sure they didn’t mean it’ can feel to the person sharing like you’re minimising or brushing off their experience.
Acknowledge – Statements like, ‘I’m sorry you experienced that’ or, ‘No one should have to go through that’ help the person sharing feel heard and validated.
Support – It can mean a lot for someone to hear a simple statement like, ‘I’m here for you.’
Adapted from Amnesty International
Raise Awareness of the Issues
Listen to people with lived experience of racism and amplify their voices.
Share your actions with colleagues, friends and family and encourage them to join you.
Report It
Anyone can and should report a racist incident.
If you believe you or one of your colleagues has experienced racism, call our HR Helpline on 0141 201 8545. Mon – Fri 9am to 4pm (Thurs 12pm to 4pm)
Any member of staff who experiences racism from a patient in their professional role or witnesses it, should report it to their line managers and document it on Datix.
Where a perceived criminal offence has taken place Police Scotland should be contacted and the incident number included in the Datix report. If it’s not an emergency (if there is no immediate risk to the wellbeing of the individual) you can call 101 and make a verbal report to the police. Call 999 in an emergency situation.
Racist incidents are covered by Hate Crime legislation. Hate crimes are where the victim is targeted because they are a member of a particular social group or have a particular characteristic, which the perpetrator has negative views or beliefs about. For more information on Hate Crimes and how to report them, visit our Reporting Hate Crime page.
Get Involved
Make sure your team makes a statement by displaying your own, personalised Stand Against Racism poster
Speak to your colleagues and manager and get agreement to sign up your ward / service.
Contact us at ggc.standagainstracism@ggc.scot.nhs.uk for a copy of your personalised poster, write your team name in the space provided and display it where everyone can see.
Join the BME Staff Network to connect with colleagues, share experiences and support each other. You can join as a BME member of staff or as an ally.
Follow and Support Anti-Racism Activities
See our care pathway ‘Meeting the Needs of our BME Patients’ for guidelines on how to ensure your ward or service doesn’t discriminate against BME patients.
Keep informed through social media campaigns and commentators.
Support drives for change and demand action by signing up to campaigns and petitions.
Our Courses
All of our groups are held at our different Restart locations across the city.
Art
Our Art group offers our trainees a variety of creative opportunities using art, from basic skills in drawing and painting to craft activities such as collage, hand-build pottery and printmaking. Some projects will include working together as a group.
Venue: 159 Broad St, Bridgeton, Glasgow, G40 2QR.
Day and Time: Every Wednesday 9.30 – 11:30am and 1.00pm – 3.00pm
Venue: Firhill Business Centre Unit 5, 74-76 Firhill Road, G20 7BA
Day and Time; Every Friday 9.30 – 11.30am
Cooking
This group is aimed at introducing basic cooking recipes using fresh, healthy ingredients on a budget. Each trainee will learn how to prepare and cook a different recipe each week using a fully equipped individual workstation. You are welcome to stay and eat the meal together after finishing or you can take the meal away with you. Staff led.
Every Monday 9:30 – 11:30am Tuesday and Friday 9:30am – 11.30am and 1.00pm-3.00pm
Venue: Unit 4, Hathaway Business Centre, Hathaway St, Maryhill, Glasgow, G20 8TD
Every Wednesday 10.00am-12.00pm
Branching Out
We provide trainees of Restart the opportunity to take part in the twelve weeks Branching Out programme twice a year at present. This group is run in partnership with The Conservation Volunteers and takes place at Hogganfield Loch, with visits to different sites throughout the programme.
Activities are tailored to suit the group but generally include physical activity, bush craft, conservation activities and environmental art. There is the opportunity to gain the John Muir Discovery Level Conservation Award through this course. Staff led.
Venue: Hogganfield Loch, pick up at Restart Bridgeton Base 159 Broad Street G40 2QR.
Days and times: Every Monday, this group runs once a week for 3 hours per week over 12 weeks, 11.45am-3.15pm.
Stained Glass
Whilst following set patterns you will learn new skills in decorative glass such as glass cutting, copper foiling and soldering. Once you feel have more confidence in these skills you can design and build your own designs.
This group is peer led with staff support.
Venue: Unit 5 Firhill Business Centre, 74-76 Firhill Road, Glasgow, G20 7BA.
Day & Time: Every Tuesday and Thursday 9:30am –12.00pm and 1:00-3:00pm
Digital Photography
We currently offer both beginner and intermediate levels of digital photography run over the two sessions every Thursday. Each session will be either in Unit 4 at Hathaway Street or out on location within Glasgow.
You will learn the basics of using a DSLR camera and studio equipment and how to apply these skills to make portraiture and still life images in the studio and still life images in the studio and also in the environment.
Venues: Unit 4, Hathaway Business Centre, Hathaway St, Maryhill, Glasgow, G20 8TD and at various locations in Glasgow
Days & Time: Every Thursday 13:00-15:30pm
Genealogy
Our family history group offers you the opportunity to improve your confidence through teamwork, studying & tracing lines of Scottish descent, researching library databases and the creation of a family tree. This group is staff led.
Venue: 159 Broad St, Bridgeton, Glasgow, G40 2QR.
Day & Times: Thursday – 9:30am – 11:30am
Health & Wellbeing Groups
Participation in regular physical activity can combat low self-esteem and can reduce stress and anxiety as well as combating obesity and associated illnesses such as diabetes and cardiovascular disease. The burden of poor physical health for those diagnosed with mental illness is being widely publicised at present and this group attempts to combat that for trainees attending Restart. Staff led with volunteer support
Health & Wellbeing Activity Group East End
This is a 12-week programme which includes various sporting activities including tennis, bowling, football, basketball and cycling. Staff led with volunteer support.
Venue: David Dale House, 159 Broad Street Bridgeton G40 2QR.
There may be alternate venues occasionally eg. Emirates Arena, Glasgow Green.
Day and Time: Every Thursday 1:00pm-3:00pm
Health & Wellbeing Group Southside Glasgow
As with the group in the South of the city, this programme includes different sporting activities like tennis, football, basketball and exercise circuits. Staff led with volunteer support.
Venue: Langside Sports Club, 34-36 Kintore Road, Langside, Glasgow, G43 2HA. There may be alternate venues occasionally eg. Queens Park.
Day & Time: Every Wednesday 2-4pm
Walking Photography
Our Walking Photography Group will allow participants to learn how to use a digital camera, whilst taking in some of the best-known sights in Glasgow on foot. The group focuses on giving people some basic camera skills and being active and taking part in a walking group. Some basic I.T skills will also be provided as part of the course. This group is staff led.
You can learn new skills in our picture framing department ranging from, glass cutting & frame making, mount cutting, measuring & planning and the use of foot operated cutting machinery. This group is staff led.
Venue: Unit 5 Firhill Business Centre, 74-76 Firhill Road, Glasgow G20 7BA.
Day & Time: Every Monday 9:30am – 12.00pm and 1.00pm-3:00pm.
Woodwork
What you can learn in woodwork ranges from practical skills, i.e., marking out and measuring, timber selection, staining and varnishing, safe use of hand and power tools. You can also develop in other ways including, increasing motivation, lessen anxiety and isolation and learn to set goals. Staff led.
Venue: Unit 3 Hathaway Business Centre, Hathaway St, Maryhill, Glasgow, G20 8TD.
Days & Times: Every Monday, Wednesday, Thursday and Friday 9:30am – 11:00am and 1:00pm-3:00pm.
Creative Writing
The Creative Writing group is peer led, independent of but supported by Restart. The group will be facilitated by group members engaging in discussion and choosing a subject to write about while creating imaginative stories and having lots of fun. Everyone is welcome who will be supported and encouraged to participate in the group.
The Creative Writing group is a fun, safe space where people of all abilities can meet to write and share ideas and experiences.
Poetry
Our Poetry group is run in partnership with New College Lanarkshire (NLC) and offers our trainees a variety of activities with a focus on writing and creating poems, using games and Imaginative activities, a group with a lot of interaction and fun.
The New College Lanarkshire Access to Creative Industries course is designed for anyone interested in playing, studying, performing, or simply enjoying music in a welcoming, encouraging atmosphere. Students will enrol with New College Lanarkshire and enjoy access to the college’s NCLAN online portal from which they can download Microsoft Office packages as part of their student privileges.
As part of the course, students will engage in discussion about their favourite music. This can be as diverse as comparing musical genres, musical instruments, song writing techniques, and stagecraft analysis. Performance and song writing skills are developed throughout the duration of the course.
There’s an emphasis on the practical element of the course as opposed to music theory (which can be included or omitted based on the student’s preferences and curiosity) and all skill levels are welcomed and encouraged.
Day & Time: Every Monday 9.30am – 11:30am and 1:00pm – 3:00pm.
Venue: Restart, Unit 21-29, Hathaway Street, Maryhill, Glasgow, G20 8TD.
Day & Time: Every Tuesday 10:00am-1:00pm
Literacy/Book Group
This course offers literacy through a book group, which takes place at Bridgeton library. It aims to improve your reading, spelling, grammar and punctuation, as well as improving your focus, memory and communication skills.
Venue: Bridgeton Library, 2 Orr street, G40 2AR.
Day & Time: Every Monday 1:00pm-3:00pm
Introduction to Photography
The aim of our Introduction to Photography group is to teach the basics of photography whilst having fun. You will learn how to use a DSLR camera to compose portraiture and still life images in the studio and how to save, edit and print images using Photoshop Elements. The group is mainly based at our Hathaway Street training area but there will be some sessions where it will go out into the local community to do street photography and landscapes out on location. This group is peer led.
Venues: Unit 4, Hathaway Business Centre, Hathaway St, Maryhill, Glasgow, G20 8TD and at various locations in Glasgow.
Days & Times: Every Friday 1:00pm-3:00pm
Digital Inclusion
This is a course aimed at helping you gain digital skills and become more confident in using IT for the modern digital world. Topics will include- Keyboard skills, internet use, emails, Microsoft Word, social media, online shopping, accessing local services, YouTube and online video messaging. The sessions are staff led.
Day & Times: Every Tuesday and Thursday 9:30am – 11.30am & and 1:00pm-3:00pm
Venue: Unit 4 Hathaway Business Centre, Hathaway St, Maryhill, Glasgow, G20 8TD
Day & Times: Every Monday 1:30-3:30pm
Men’s Group
Here at Men’s Group our topics are more free-flowing. We find that it is more valuable for everyone in the small group to be able to talk about whatever they’re facing right now. Someone may be experiencing relationship conflicts and another might be struggling with their mental health. Also practical advise re how to quit smoking, better sleep & healthy habits.
Venue: Restart, Unit 21-29, Hathaway Street, Maryhill, Glasgow, G20 8TD.
Day and Time: Every Tuesday 1:00pm-3:00pm
Social Sciences
This programme looks at different aspects of society and how we interact with the world around us. There are four 10 week courses within this programme, which will run consecutively over a year, namely Criminology, Introduction to Psychology, Introduction to Humanities and History of the Welfare State. These courses are aimed at improving the core skills of communication, working with others, ICT and can also help to improve your focus and memory.
Recovery Focused Activity Group is a 10-week course where people with lived experiences can meet, chat, share recovery stories and activities that have helped them with their recovery journey. As well as each member bringing a different activity each week, there will be several discussions including: What does recovery means to you? What helps/doesn’t help recovery? What is Peer Support? This group is a peer led with staff support.
Courses start throughout the year.
Peer 2 Peer
Peer2Peer is an 8-week course that provides the opportunity for people with lived experience to develop their knowledge and skills in supporting others in their recovery journey. Topics include: What is Recovery and CHIME? What is peer support? Communication skills and recovery language. Risk, boundaries and keeping yourself well whilst supporting others.
Day, time and venue to be confirmed.
Women’s Group
Restart women’s group creates space for women to meet together, support each other, share ideas in a safe friendly environment. They will carry out fun activities ,such as knitting , arts & crafts etc. Our women’s group will have the opportunity to discuss overall health and wellbeing topics.
Venue: 159 Broad St, Bridgeton, Glasgow, G40 2QR
Day & Time : Tuesday 9:30-11:30am
If you feel unwell when your GP Surgery is closed, and you cannot wait until the practice reopens, call NHS 24 on 111 who will provide advice and direct you to the appropriate service, if required.
If you think you need to attend the Emergency Department but it’s not life threatening, or if you need to attend a Minor Injuries Unit, call NHS 24 on 111.
Otherwise, if you need general medical advice, visit the NHS Inform website.
Advice, information and prescriptions for any medicines you may need
Routine monitoring and management of ongoing health conditions, such as diabetes, high blood pressure, stroke and heart disease
Most contraceptive services, minor surgery, maternity services and immunisations
Screening such as smears and child health
Referral to another specialist healthcare professional for tests and treatment, if required.
What happens if you have to see your GP and your normal GP surgery is closed?
Because of the current risks posed by COVID-19, unless there is an immediate need for care, your GP Out of Hours service will NOT see you if you turn up unexpectedly.
If you feel unwell, and your GP surgery is closed, call NHS 24 on 111 so they will give you the advice you need. Depending on your symptoms, this may include:
Advice on managing your symptoms at home
Asking you to visit your local pharmacy
Seeing an on-call doctor or other health professional. If you need to see a doctor immediately NHS 24 will arrange this for you.
Consultations
You may receive a telephone consultation with a GP, or a virtual consultation via Attend Anywhere, but, if you need to see a doctor face-to-face, NHS 24 will make an appointment for you at your nearest urgent primary care centre.
Patient transport service
Patient transport service are available to take you to and from the centres if required, and GP home visiting is also in operation if you are unable to travel.
Why are GP practices still working differently?
Here are some of the more frequently asked questions.
How are practices working now?
Most practices are using a “Telephone First” service.
This allows the team to assess you over the phone and consider if you need to be seen in person or if a telephone or video consultation may be more appropriate. This helps to ensure that everyone gets the type of appointment they need, and that you don’t have to travel to the surgery if you don’t need to.
In many cases, your health care issues can be as effectively managed with a telephone consultation as they can with a face to face appointment.
If you need to attend the practice for examination you will be given an appointment.
Why do reception staff ask me personal questions?
GP reception staff are vital members of the practice team and treat all information as confidential.
They ask questions to ensure that you are directed to the best support, within and outwith the practice. They are trained to ensure you are seen by the most appropriate member of the practice team and ensure GPs can prioritise the patients with the greatest clinical need.
Why am I seeing someone who is not my GP?
Many GP practices have teams of specialists working alongside the GPs.
These teams have widened and may include Nurses, Health Care Assistants, Advanced Nurse Practitioners, Pharmacists, Physiotherapists, Mental Health workers and Community Links workers. Your needs may be dealt with more effectively by one of these team members.
Where else can I get help?
NHS Inform (www.nhsinform.scot) has lots of information to help you to help yourself
Your local Community Pharmacist can help you with many common illnesses and can prescribe some medications
Community Optometrists will give you advise if you have an urgent eye complaint
Community Dentists will manage your dental problems.
Always make sure you have enough medicines to last you through the days your pharmacy is closed. Your Pharmacist can help with many common ailments. There is no need to make an appointment.
Meet your Community Pharmacist
Drop in and speak to your pharmacist first for advice on:
Pharmacy First is available from all community pharmacies in NHSGGC and allows patients to access FREE advice and/or treatment for: Impetigo (for those over two years of age) and uncomplicated urinary tract infection (for adult women aged 16-65).
When to use Pharmacy First
If you are a woman aged 16-65 with any of the following symptoms:
Burning or stinging sensation on passing urine
Need to pass urine frequently
Need to pass urine urgently.
If you are concerned you or your child may have Impetigo and show any of the following symptoms:
Minor skin infection on one area of the body
Red sores that pop easily and leave a yellow crust
Fluid-filled blisters
Itchy rash.
Your pharmacist will ask you about your symptoms in order to give you the right advice. You should be aware there are some exclusions which can prevent your pharmacist from treating you and you may need to be referred to your GP.
You must be registered with a GP practice in Scotland and should normally expect to attend the pharmacy to allow the pharmacist to assess your symptoms before deciding on whether to offer advice, treatment on the NHS or to refer you to another clinician.
Get treated faster. Go to your Pharmacy First!
Medicines
All pharmacies dispense prescriptions and most supply emergency contraception on the NHS. If you run out of regular medicines a pharmacist may give an urgent repeat supply. This is only in exceptional circumstances if you can’t get a prescription from your GP. Pharmacists can also help with medicines that you have had prescribed before.
Go to a pharmacy for free treatment.
Evening, Sundays and public holiday service
To find out when a pharmacy is open call NHS inform on 0800 22 44 88
Lines are open:
Monday to Friday, 8.00am to 10.00pm
Saturday and Sunday, 9.00am to 5.00pm
Switching from Keppra® to generic Levetiracetam
The following leaflet is designed to inform patients about why they may receive a generic version of their epilepsy medication (levetiracetam) instead of the branded version (Keppra®), and to provide reassurance about the safety and effectiveness of the switch.
For a speedy recovery, self care is the best option when you have a minor illness or injury. A well stocked medicine cabinet means you’ll receive the right treatment immediately.
Check your medicine cabinet
Make sure you have some over-the-counter (OTC) remedies for common seasonal illnesses in your medicine cabinet.
Things to have in your medicine cabinet include:
Paracetamol and ibuprofen for pain relief (check the label or speak to your pharmacist to check it’s suitable for you)
Anti-histamines to help allergies
Anti-diarrhoeals and oral rehydration sachets for diarrhoea
Indigestion remedies such as an antacid
Mild laxative for constipation
A first aid kit
Medicines specifically for children (your pharmacist can advise on the most suitable ones to keep in the house).
Remember that medicines go out of date, so don’t overstock your medicine cabinet. Always follow the advice on the pack, and if your symptoms continue (or are severe) get further advice by:
NHS inform is your national health information service. Visit www.nhsinform.scot for general NHS information, Sunday pharmacy opening times, and advice on a wide range of health issues.
If you’re well, but have a question about your health or local NHS services phone 0800 22 44 88. You can call or web chat for instant advice.
Opening Hours
Monday to Friday, 8.00am – 10.00pm
Saturday and Sunday, 9.00am – 5.00pm
Webchat, Language Line and BSL services are also available.
We use the Right Care, Right Place model for all types of care. This ensures patients get access to the most appropriate care quickly and safely. It also helps protect our Accident and Emergency Departments (A&E) so they can look after patients with life-threatening conditions.
What Matters to You Day annual reports provide an overview of activities held throughout NHSGGC, including local activities, seminars, and social media engagement. Current and historic copies of What Matters to You Day annual reports can be accessed via the links below.
We have been thrilled to host many events over the years, highlighting some important topics. We have been able to record some of these sessions for people to view at a later date. Click on a topic to find relevant recordings and resources.
The Dying Process
Death is often a scary topic for people. We have had great conversations with lots of interesting experts about the process and what support is available for anyone at every stage of the journey.
A Day in the Life of…an Anatomical Pathology Technologist
Do you know what an Anatomical Pathology Technologist does? We’ll give you a hint – they work in our hospital mortuaries!
Whilst it may not be the career everyone imagines when they are younger, it can be a hugely rewarding and privileged role to have. This session allowed us to hear from someone with first-hand experience about what it is really like to work in a mortuary.
DNACPR Policy Update (NHSGGC)
Conversations about cardiopulmonary resuscitation can be tricky. From the mis-information that circulates, to the strength of emotion it can produce, we need a workforce which understands the intricacy of the policy and how to broach the subject in a sensitive way.
NHSGGC recently updated their DNACPR policy to clarify who should have these conversations, when they should occur and how to document them. Come along and listen to the team which have been leading this piece of work to tell you about their intentions and also the implication of this update – a must watch for all our staff!
This session is in partnership with the Realistic Medicine Team.
We partnered with Pushing Up The Daises and Caledonia Funeral Aid to a host session which aimed to shine a light on how people can attend to their own wellbeing following the death of a significant person, especially one they may have cared for. During the event we discussed
ideas for helping you to start your grieving process in a way that best serves you and the people around you,
the pros and cons of being actively involved yourself with arrangements for burial or cremation and also perhaps the person’s body,
practical information about the Funeral Support Payment which help people with certain benefits and tax credits to pay for a funeral,
the laws around death and funerals, and
why your choices are really important to help your grieving and for your long term well-being.
Let’s Talk About… Deathcare in the Queer Community
Whether it is planning a funeral, or ensuring that people know your wishes and preferences when it comes to end of life care, having people and tools to help your feel empowered is vital. For members of the Queer community there can be added anxiety about some of these aspects such as what happens with legal paperwork, and how to ensure that the people you want to be involved in care and planning can be.
This panel discussion discussed some of these questions and provided a space to discuss important topics including how we can create inclusive services which embrace and celebrate people’s identities.
Let’s Talk About… Hospices
Have you ever visited a hospice? Would it be somewhere you’d be afraid to go?
For many people the word “hospice” is associated with end of life care and death, however the truth is a little different. In this session we heard about all the amazing things hospices do to support people and those who matter to them, recognising that hospices are places of hope and warmth.
Let’s Talk About… Palliative Care
When you think about palliative care, what is the first thing that comes to mind? “Terminal illness”? “End of life”? “Comfort Care”? Whilst all these things are true, palliative care is so much more than this.
During this panel discussion, people could ask us anything – from “how did you get into this field?” to “what does a “good death” look like?” – the floor was yours!
Let’s Talk About… Paying for a Funeral
With the average cost of a funeral in Scotland being over £4000*, the financial burden of death and dying can be overwhelming. Caledonia Funeral Aid aim to support people navigating this difficult time by offering advice, as well as practical and emotional support.
During this session we discussed some of the help that is available such as the Funeral Support Payment as well as thinking about creative ways we can honour and celebrate those who have died. There was also an opportunity to ask questions to our expert.
Let’s Talk About… Spiritual Considerations at the End of Life
We were delighted to be presenting at NHSGGC Grand Rounds on the topic of spiritual care considerations at the end of life. We are lucky to live in a multi-cultural country, with people coming from all walks of life and bringing their own beliefs and views with them. However sometimes it can be difficult to remember all the different things that we can do to support someone, especially as they approach death.
During this session, colleagues from the spiritual care team explored some of the common, yet simple things we can do as staff to support patients as well as their friends and family, and also highlight some of the resources available to support staff deliver this person-centred care.
You can watch this on the Grand Rounds Stream Channel. Please note there may be restricted access to this video.
Let’s Talk About… What Happens when Someone is Dying
This is a placeholder tab content. It is important to have the necessary information in the block, but at this stage, it is just a placeholder to help you visualise how the content is displayed. Feel free to edit this with your actual content.Dying is a normal process, but these days the process is often surrounded in mystery. During this sessions we learned more about what actually happens as someone approaches the end of their life and had an opportunity to talk to some experts.
We have also supported Demystifying Death Week which occurs at the beginning of May each year an aims to shine a light on death, dying and bereavement. You can find some past resources below
Grief can be felt at lots of different times and in lots of different ways. We spoke to people from all walks of life about their experience and what helped them process their emotions.
Let’s Talk About… Anticipatory Grief
Whilst some deaths can be sudden and unexpected, most follow a period of illness which could last months or even years. During this time everyone can experience a wealth of emotions including anticipatory grief as we realise that a loss is coming.
This panel discussion explores anticipatory grief from various points of view including carers of those living with Dementia and parents who have a child with a life-limiting condition. There was also an opportunity to ask questions to our panel of experts who have backgrounds in various parts of this journey.
Let’s Talk About… Bereavement in the Workplace
All of us will experience bereavements throughout our lives, so it is very likely that some of these events may happen whilst you are working. Whether it is a sudden loss, or illness which develop over a longer time, trying to juggle work and personal life can be a challenge.
It can also be difficult for colleagues who don’t know what to say or do when someone is dealing with these issues, or returning after the death of someone close.
During this session we explored some of the things we can do to support each other in the workplace including things we can say, places we can signpost to and some of the policies organisations have to support their staff during these incredibly difficult times.
Let’s Talk About… Bereavement Through Suicide
Stories From 88 Days on a Tandem Around the British Coastline
In January 2022, Xani lost his sister, Alice, to suicide. Since then he and his family have been navigating their own grief journey, supported by a number of different charities including SOBS (Survivors of Bereavement by Suicide).
In the summer of 2023, Xani decided to embark on a mammoth cycling expedition as a tribute to Alice and a way to reach out to others who have been affected by suicide, whilst also raising money for some great organisations. Over 88 days he covered over 3500 miles on a tandem around the British coastline, each day joined by a new person affected by suicide. Together as they pedalled, they shared the story of their experience and the wisdom they had gained. Not only this, he has also managed to raise over £36,000 for both SOBS and PAPYRUS.
From his time on the tandem, Xani has some incredible memories but has also gained a wealth of knowledge about the impact of grief and the different ways people begin to rebuild their lives after tragedy. During this session Xani shared his own story and reflections – from the importance of conversations to meaningful ways to honour those who have died.
Let’s Talk About… Grief
Grief is natural and something all of us will likely experience at some point. During this session we looked at some of the different models that people have used to describe the grief process and also bust some myths people might have about what is “normal”.
This session is in partnership with the Beatson Cancer Charity.
Let’s Talk About… Pet Bereavement
For many people pets are family and so it is only natural to grieve their loss. Wendy Andrew founded the Scottish Pet Bereavement Counselling Service to help others recover from the death of animal companions.
During this session we talked about everything from the wealth of emotion that accompanies a decision to euthanise a pet, to speaking to children about the death of a pet. We discussed some of the common feelings that people may experience and highlight different places where support is available. There was also an opportunity to ask questions.
Everyday people are left with the grief and trauma that often accompanies the loss of a pregnancy or baby shortly after birth. Whilst everyone’s situations are unique, as a society we can do much more to support one another in these difficult times, and that often begin with having a conversation.
During this session we discussed some of the common feelings that people may experience and highlight different places where support is available. There was also an opportunity to ask questions to our panel of experts who have backgrounds in various parts of this bereavement journey.
An opportunity for staff to reflect on loss, grief and bereavement
Loss, grief, and bereavement are universal emotions. Whilst death and dying is a natural part of life, throughout the Covid-19 Pandemic many more people have been touched by experiences which may have triggered feelings associated with loss and change.
To give staff an opportunity to reflect on both our collective and individual experiences, a new informal online event was created. The intention was to create a space for staff to reflect and recharge. There was no active participation necessary, rather staff are encouraged to listen and reflect on the various contemplative pieces (sessions will also have subtitles).
Staff from across all parts of health and social care were encouraged to attend, including our colleagues in Care Homes, Primary Care and Third Sector.
We have also support the To Absent Friends Festival, a week-long celebration from 1st-7th November each year to give space to celebrate and reflect on those we miss. Access some resources below.
Future Care Planning can cover lots of differnt topics – from Power of Attorney to who would look after the dog if you weren’t able to. Watch our sessions which delve into these areas and give you some tips on how to get started.
Future Care Planning – An Introduction for Staff
Anticipatory Care Planning has benefits for everyone. It empowers people to tell us what really matters; it gives friends and family an opportunity to talk open and honestly; and it helps professionals to work with everyone to create the best care and treatment plans possible. During the session we looked at tools and resources we use across NHSGGC to help promote future planning, and how our systems work together to share information.
ACP is everyone’s business, so make sure you know your role in the conversation.
Please be aware that the terms “Anticipaotry Care Planning” may be ued in thiss recording. This is the previous term for “Future Care Planning”.
Future Care Planning and Treatment Escalation Plans
How can we help our on-call teams to do the right thing in the middle of the night – when faced with a deteriorating patient that they have never met? Sometimes intervening may be of no benefit or could cause distress but making that judgement can be very difficult. It is possible that there is a plan but accessing it may be a challenge.
In this session we discussed the plans that may be available, how to find them, how to improve them and how to initiate them and have the conversation.
Please be aware that the terms “Anticipaotry Care Planning” may be ued in thiss recording. This is the previous term for “Future Care Planning”.
Let’s Talk About… Making a POA/Will
The legal parts of future planning can often be confusing, with lots of people not quite sure where to start. This session explored how to get started with Power or Attorney and making a Will, and why both of these things are so important.
We have split the recording into two parts.
Let’s Talk About… Donating Your Body to Medical Science
What do you want to happen to your body after you die? For most of us, this question makes us think about funeral, burials, cremations. But what about donating your body to help the next generation of students and researchers understand the inner workings of the human body?
During this session we heard from colleagues at the University of Glasgow to learn all about the process that takes place when someone decides to go down this road.
This is in partnership with the University of Glasgow.
Let’s Talk About… Organ Donation
Did you know that there are around 500 people each year waiting on a transplant, but only about 1% of people die in the rare circumstances where organ and tissue donation may be able to go ahead? This means that every opportunity for donation is very precious!
Hear from the experts working in NHSGGC who are coordinating this life-saving treatment. We bust myths surrounding the process, and hear just what difference an organ transplant can make to someone and the people they love.
This session was in partnership with the NHSGGC Organ Donation Team.
Other Bite-sized Training
These recordings are bite sized learning opportunities for staff which focus on a specific topic to provide an overview. They usually last between 30 minutes – 1 hour.
RecordedTopics
Future Care Plan Clinical Portal Walk Through
Future Care Planning Introduction
Rockwood Clinical Frailty Score
Power of Attorney
Recoding Future Care Planning on EMIS
Recording Future Care Planning on CNIS
You can find more information on our training hub pages.
Planning for the Future
When it comes to planning for the future, do you even know where to start? During this informal information session we gave you some ideas of things to think about and tools to help you plan, as well as telling you how this information can be shared with others so that everyone is in the know.
Plan More, Stress Less
When you or someone you care about becomes ill, life can become very stressful. That is why we think it is so important for people to talk to each other and make plans before this happens.
As part of our Plan More, Stress Less Toolkit, is for anyone interested in getting started with planning ahead. In this session we talk about what paperwork we can complete before a crisis arises, what actually happens when someone goes into hospital and how we can all work together to plan for a safe and timely discharge.
Hospital Checklist
This checklist will help you think about all the different forms which you can complete just now that would be useful if you were ever in hospital. This includes things like a Future Care Plan and a Power of Attorney.
This resources lets you and the people who support you, think about what might need to happen in order to get you home from hospital in a safe and timely manner. This includes thinking about who could collect you from hospital and where you might need to live if you need some extra support for a short time or on a more permanent basis.
“What Matters to You?” Day is an international initiative celebrated on or around June 6 that aims to foster meaningful conversations between patients, caregivers, and healthcare providers.
Most people will help to support someone else at some point in their lives. Here are two sessions focusing on how Health and Soical Care staff can help to involve and support unpaid carers in their areas.
If you think you may be a carer and looking for support please visit our Carer Webapges.
Involving and Supporting Unpaid Carers
This session looks at the legal duties of staff working in acute, community and/or primary care. In particular we discuss how staff can encourage carers to recognise their role, how to refer to support services and the legal duty staff have to involve carers in discharge planning. We also mention some of the systems which help us record information about any known carers and share this with other services.
Involving Unpaid Carers in Care Home Life
When someone moves into a residential or nursing home, it is important that friends and family are still able to be fully involved in their lives. This may include visiting and spending time together either in this new setting, or elsewhere. It is important that friends and family are still supported in their caring role, even if it may look a little different. As everyone adjusts to this “new normal”, there are lots of conversations and pieces of information which can be helpful so that everyone understands what is happening and can share their own views.
We have also supported Carers Week and Carers Rights Day. You can find previous resources fro these awareness weeks below.
Carers Week
Carers Week occurs at the start of June each year, aiming to raise awareness of the challenges experienced by unpaid carers and host events that may be of interest and benefit to carers.
A Death Cafe is a safe space where people can come together to discuss death, dying and bereavement. It is a free discussion group rather than a grief support or counselling session.
We have hosted Online Cafe in the past and there are still cafes that occur in and raround Glasgow that you may be interested in.
Glasgow Southside Death Cafe
This is an in-person cafe which usually runs the first Thursday of the month 7.30pm-9.00pm at Finns Place (Southside of Glasgow – Langside Church, 167 Ledard Road, Glasgow, G42 9QU). Free refreshments available. For more information and dates visit the Finn’s Place website. Email hello@curiousmortals.co.uk for more details.
Online Death Cafe
The online cafe runs the second Tuesday of the Month, 7.30 – 8.30pm, online via MS teams. You need to register (and make an account the first time) for this café so that you can be sent the joining link. Check out the Curious Mortals website for more details – Past and Future Events — Curious Mortals
This is a new cafe which takes place on the last Monday of the month at 7.30pm. These are hosted at The Moon Rooms, 81 Broom Road East, Newton Mearns, Uk G77 5LL. There is no need to register, just show up.
Other cafes
Death Cafes are springing up all over the world and there are some that are local. Visit www.deathcafe.com to find your nearest cafe.
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Help Him Make the Right Call!
When it comes to their health, men don’t like reaching out. If you think he’s ill or hurt, make sure you all know where to go. It would ease the pressure on A&E too.
Accessing the right care is as easy as A,B,C:
Ask yourself: Do I need to go out? For information on treating minor illnesses and injuries from home, go to NHS inform.
Be aware: There is help for many conditions on your doorstep. Your local GP, pharmacy or optician offer a range of services.
Call 111. If it’s urgent, or you’re unsure, call NHS 24 on 111. They’ll get you the care you need.
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