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Patient Experience and Public Involvement (PEPI)

Patient Experience and Public Involvement (PEPI) support NHSGGC to listen and understand what matters to people. This allows us to improve our services using your experiences of care. The team help staff and members of the public to listen and learn from each other. 

PEPI support staff and services to engage with people on care and service delivery. They apply best practice when informing and involving patients, carers and the public. 

The team also provide expertise and support around the organisation’s public engagement and consultation activities. This is in line with statutory duties and national guidance. 

PEPI Team services and resources