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Services A to Z

Welcome to the NHS Greater Glasgow and Clyde Physical Activity webpage. Here you will find everything you need to know around the topic of Physical Activity – why it’s important to be physically active, how to be more active and what programmes and opportunities are out there to help you move more in your local area.


To find out more click on the “Get Active” button below OR if you are a Health Professional looking for guidance for your patients please click on “Guidance for professionals” button.

Physical Activity Infographic
Physical Activity Infographic

If you’re a health professional, you can refer your patients to Glasgow and Clyde Weight Management Services via SCI Gateway here. Please select send to ‘GGC Weight Management Service.’

Alternatively, acute referrals can be made via TrakCare. Instructions for making a referral in Trak can be found here.

Our full referral criteria and guidance can be found here.

To Self Refer:

Self referral is available if you have a confirmed diagnosis of:

  • Type 1 or Type 2 Diabetes
  • Heart disease
  • Stroke

Please telephone: 0141 211 3379 (Monday to Friday, 8.00am – 4.00pm)

Email: WeightManagement.HealthRecords@ggc.scot.nhs.uk

Alternatively, if you have a confirmed diagnosis of the above conditions, complete our online referral form.

To access GCWMS the patient must opt in by calling the telephone number: 0141 211 3379 or 0141 301 7919 (Available Monday – Friday, 8:00am – 4:00pm).

General Enquires

General enquires about the service should be made to by phone to: 0141 211 3379 or by email to: WeightManagement.HealthRecords@ggc.scot.nhs.uk 

ORLISTAT

Orlistat is a licensed medication for weight management in NHS Greater Glasgow & Clyde (NHSGGC). This may be offered to some service users following the completion of the 12 week Lifestyle phase of our programme.

Orlistat reduces the production of the enzymes used to break down dietary fat. It works locally in the stomach and intestine to prevent absorption of approximately 30% of the fat from the food we eat.

Orlistat must be combined with a low fat Structured Meal Plan (SMP). Patients are advised to follow a diet containing 40-50 grams of fat distributed evenly over the day. 

GP’s are responsible for prescribing the medication. In NHSGGC, our local formulary advises that GP’s should prescribe Orlistat on the advice of SWMS. This ensures regular monitoring within the prescribing guidelines and appropriate dietary support is provided.

LIRAGLUTIDE (Saxenda®)

Liraglutide (Saxenda®) has been approved for use in NHS Scotland to assist diet and exercise weight loss methods.

There are a number of restrictions on the use of this medication. These restrictions state the need for specialist weight management service involvement when deciding if, or when, this medication should be prescribed, monitored or discontinued.

Due to a worldwide shortage of Liraglutide (Saxenda®) the Glasgow and Clyde Specialist Weight Management Service patient pathway for Liraglutide (Saxenda) has been temporarily suspended.

The Glasgow and Clyde Specialist Weight Management Service will update on availability of Liraglutide (Saxenda®) when the worldwide shortage has been resolved and the suspension has been lifted.

If you have any questions about this medication pathway, please email: GWMS@ggc.scot.nhs.uk

SEMAGLUTIDE (Wegovy®)

Semaglutide (Wegovy ®) has been approved for use in NHS Scotland to assist diet and exercise weight loss methods.

The Scottish Government in partnership with NHS health boards across Scotland have recently developed guidance on priority groups for Semaglutide (Wegovy).  Each health board requires to develop and agree clinically safe and effective patient pathways with clear guidance on initiation, monitoring and discontinuation of Semaglutide (Wegovy). Clinical governance requires that the patient pathways and prescribing guidance is developed and agreed with all associated clinical groups prior to a medication being added to the prescribing formulary for each board. NHSGGC is currently developing proposals for implementation. 

If you have any questions about this medication pathway, please email: GWMS@ggc.scot.nhs.uk

What is the criteria for weight loss surgery within NHSGGC

  • BMI ≥ 35 to ≤ 60kg/m2
    • Age 18 years – up to and including 55 years
    • Type 2 diabetes (confirmed diagnosis)
    • Type 2 diabetes diagnosed ≤10 years
    • HbA1c ≤ 75 mmol/mol (9%)
  • BMI ≥ 35 to ≤ 60kg/m2
    • Sleep apnoea (confirmed diagnosis)
    • Age 18 years – up to and including 45 years

Criteria last revised December 2021.

In addition to the above:

  • Complete a 12 week SWMS lifestyle programme, demonstrating a weight loss of at least 5kgs (11 pounds)
  • Attend a multidisciplinary pre-surgery assessment process, including seeing a dietitian, a nurse, psychology screening and a surgeon.
  • The surgeon will make the final decision if a patient is suitable. This will take into account a patient’s past medical history and other health professional recommendations.

What is the route for weight loss surgery?

Attendance at SWMS is the only way to be referred for weight loss surgery.

 Please see our referral section.

What type of surgery is offered?

  • Sleeve Gastrectomy – This involves converting your stomach into a long thin tube or ‘sleeve’. The stomach is stapled along its length in a vertical direction. The surgeon removes about 70% of your stomach during the procedure. The smaller stomach pouch, or sleeve, will reduce your ability to eat large portions. This should help you feel satisfied for longer with smaller food portions. This is a permanent procedure and cannot be reversed.
  • One Anastomosis Gastric Bypass (OAGB) – A smaller stomach is created which will restrict your food intake. A section (about a 1/3,) of your intestine is bypassed. The bypass surgery helps you lose weight by reducing the amount of calories your body can absorb. The surgery reduces hunger and creates fullness quickly, so the amount you can eat is less. Fewer vitamins and minerals (especially iron,) are absorbed as food passes through the intestine. This is a permanent procedure and highly unlikely to be reversed. The OAGB will only be offered to some individuals. This surgery may not be considered if you have a BMI >45 kg/m2 .

How is the surgery performed?

You will need to have laparoscopic (keyhole) surgery under a general anaesthetic.

What are the potential benefits of weight loss surgery

  • Long term weight reduction
  • Remission or improvement of type 2 diabetes
  • Improved cholesterol levels
  • Reduced blood pressure
  • Improved obstructive sleep apnoea (disturbed sleep)
  • Less joint pain
  • Better mobility
  • Reduction in medications
  • Improvement in mood and general quality of life 

How are you referred for surgery?

If you meet the criteria outlined above, and completed the SWMS 12 week lifestyle programme – demonstrating a loss of least 5kgs  (11 pounds,) you will be invited to a Surgery Information Session (SIS). Following this session, if you wish to proceed, you will be appointed for a surgical assessment with a Specialist Dietitian. If indicated, you may also see a Clinical Psychologist.

What happens next?

Following surgical assessment a report will be sent to the surgeon.

The surgeon will assess if you are suitable for surgery considering your past medical history and clinical risk. You will also require a pre-operative nursing assessment.

It is the surgeon who makes the final decision on surgery.

How does SWMS prepare you for weight loss surgery?

You will be required to attend “preparation for surgery groups”. These groups focus on dietary, eating behaviours and physical activity changes that will be required after surgery.

The surgery team physiotherapist can offer you advice about activity or mobility issues. In addition, there are Physiotherapy led SWMS activity classes at both chair based and moderate intensity levels available.

Some patients require pre-surgery psychological support if indicated.

What follow up support is offered after surgery?

SWMS offers an intensive 2 year follow up package. This includes individual and group appointments and also a patient support group.

Those who have had surgery via SWMS have the option of lifelong follow up after surgery if required.

How much weight loss can be expected after surgery?

The majority of weight loss after surgery happens within the first 6 months to 1 year. Often weight loss can be slower over the second year. On average, people can lose:

50-60% ‘excess’ body weight with a gastric sleeve

60-70% ‘excess’ body weight with a bypass

How much weight a person loses completely depends on the changes they make to their diet, activity levels and behaviour. Some can lose more weight than this; others may lose less.

It is not guaranteed that having weight loss surgery will reduce your weight/BMI to within the healthy range. Predicted weight loss outcomes are calculated individually using the patient’s pre-op weight/BMI.

If I have been through the SWMS Programme and been discharged – Can I be referred directly for surgery?

No, all patients who meet criteria must be re-referred and complete the 12 week lifestyle programme demonstrating a loss of at least 5kgs (11 pounds,) during their current episode of care.

I have had weight loss surgery privately – Can I access follow up through SWMS?

Unfortunately, SWMS does not offer routine post-surgical follow up care for those who have had private weight loss surgery. SWMS can offer weight management support via the lifestyle programme, for those who have had private surgery if the person is; struggling to lose weight, at least 1 year post-op, BMI is >30 and medically stable.

I do not meet NHSGGC criteria for weight loss surgery. I am considering paying privately for this and travelling abroad to have the surgery done.

NHS Scotland does not recommend choosing to pay to travel abroad for surgery. Please see the link below for more information:

Surgery abroad without NHS referral | NHS inform

Furthermore, the British Obesity & Metabolic and Surgery Society (BOMSS) have released a statement which strongly advises against having weight-loss surgery abroad:

BOMSS Statement on Bariatric Tourism

We advise that you consider the above information when making your decision to have private weight-loss surgery out with the UK.

Other factors to consider when thinking about weight loss surgery?

  • Smoking – tobacco use is a well documented surgical risk factor. Smoking can increase the risk of post-operative complications. The surgeon will not operate on a patient who is smoking or using electronic cigarettes (vapes). NHS Smoking Cessation can provide support.
  • Pregnancy – it is recommended that a female should not become pregnant until at least 12-18 months post-op. This allows time for weight loss to stabilise and ensure that they are able to eat a varied nutritious diet. Losing weight can increase fertility in some women, therefore contraception should be considered and discussed with your GP/Practice Nurse if appropriate.

Further information and useful links can be found below:

  • BOMSS – British Obesity and Metabolic Surgery Society.
  • BOSPA – British Obesity Surgery Patient Association. 
  • WLS Info – Weight Loss Surgery Information. 
  • BEAT – British charity for disordered eating.

For GP’s/Healthcare professionals: the link below provides guidance on nutritional pre/post op monitoring and supplementation, from the British Metabolic and Obesity Surgery Society (BOMSS).

British Obesity and Metabolic Surgery Society Guidelines on perioperative and postoperative biochemical monitoring and micronutrient replacement for patients undergoing bariatric surgery—2020 update – O’Kane – 2020 – Obesity Reviews – Wiley Online Library

If you have any questions about weight loss surgery after reading this information please contact a member of the SWMS team.

Regular support has been shown to help maintain weight loss. Patients attending the Specialist Weight Management Service (SWMS,) enter the maintenance phase after they have successfully lost weight in Phase 1 (Lifestyle intervention) and Phase 2 of the programme.

They are invited to attend 4 weekly for blocks of 4 sessions, up to a maximum of 3 blocks (44 weeks). Weight progress will be reviewed after each block. Weight management is a long term and often relapsing problem, it requires lifelong management.

SWMS recommend that people utilise support within their local community to help manage their weight long term. Evidence from studies including the National Weight Control Registry has shown that there are five key factors that predict success in maintaining weight loss. These are:

  1. Self-monitoring – weight, diet, physical activity
  2. Lower daily calorie intake and portion control
  3. Regular meals – planning and organisation
  4. Regular physical activity
  5. Maintain habits and behaviour change

At the Specialist Weight Management Service (SWMS,) we support increases in activity. This improves health and assists with weight loss. People who exercise regularly have:

  • Improved bone health, strength and mobility
  • Reduced risk of heart disease, stroke and some cancers
  • Improved blood sugar control and a lower risk of type 2 diabetes
  • Lower risk of stress, depression, dementia and Alzheimer’s disease
  • Better sleep quality, enhanced mood and energy

SWMS have Specialist Physiotherapists who lead individualized exercise consultations and activity classes. The physiotherapists also have direct referral links with medical services and community activity opportunities.   

Individual Physiotherapy Exercise Consultations

Following the first SWMS assessment, you may be offered an exercise consultation with a SWMS Physiotherapist. These consultations are for those who find it difficult to engage in physical activity, who may have musculoskeletal, medical or psychological conditions. The SWMS Physiotherapists can work with you to address barriers to activity and help you to achieve your goals.

Get Started Classes

These classes provide a safe and supportive environment to exercise for SWMS participants, and are led by SWMS Physiotherapists. The classes are held at the West Glasgow Ambulatory Care Hospital. Patients can book for a block of classes. There are two levels of class intensity:

  • Chair based class
  • Moderate intensity circuit class
The Chair Based Class

The chair based classes have specialist seating.  There are seated exercises as well as standing exercises for those that are able. The class incorporates aerobic, strength and balance exercises. The class lasts 45 minutes. There is an optional 10 minute seated relaxation at the end of the class.

Who is this class suitable for?

This class is best suited for those who use walking aids, or are wheelchair users, or participants who feel particularly deconditioned and/or are under-confident exercisers.

The SWMS physiotherapists have developed an exercise video of the chair based class.

Moderate Intensity Circuit Class

These SWMS classes last 1 hour and include a warm up, a circuit session, muscle strengthening, balance activities and a cool down.

For those with health conditions or painful joints the physiotherapists can modify the exercises to suit.

The physiotherapists encourage all patients to work at their own pace, ideally at a moderate intensity. This means that no participant should feel uncomfortable or too out of breath.

Who is this class suitable for?

This class is best suited to those who are independently mobile; however, if you use only 1 walking stick or 1 crutch this class may still be appropriate.

Physical Activity Opportunities

Live Active

The Live Active exercise referral scheme are available. Discuss with your GP, Practice Nurse, or Physiotherapist. 

Vitality (Glasgow Life)

Vitality exercise classes support participants to exercise at a level suitable to their abilities. Classes aim to help build and maintain strength, co-ordination, endurance and flexibility. Several different classes are available. These classes are suitable for people with different physical abilities and medical conditions.

Football Fans In Training Programme

Football Fans In Training is a healthy living and weight loss programme that was carefully designed to appeal to men. It incorporates the latest scientific approaches to weight loss, physical activity and diet.

Health Walks

Health Walks provides details of free, walking groups in your local area.

Greenspace

Greenspace is a free digital map to find accessible recreational and leisure greenspace anywhere in the UK.

Green Gym

Green Gym provides information on outdoor activity, helping with environmental conservation projects (various projects across Glasgow and Clyde.

NHS Choices Livewell – Fitness

NHS Choices Livewell – Fitness provides lots of useful information, hints and tips on activity and fitness at all levels.

Cycling Scotland

Cycling Scotland is a national cycling promotion organisation for Scotland. 

Physical Activity and Health Alliance

The Physical Activity and Health Alliance promotes health and physical activity in Scotland.

Chartered Society of Physiotherapy

Chartered Society of Physiotherapy is the professional body for Physiotherapists in the UK.

Living Streets is the UK charity for everyday walking opportunities.

Muscle, bone and joints

Muscle, bone and joints provides self-management support for musculoskeletal problems, injuries and conditions that affect muscles, bones and joints in adults.

Talk Lipoedema

Talk Lipoedema is a registered charity with a vision for the future that everyone with lipoedema will be given an accurate diagnosis with access to an appropriate range of services and support with self management.

Physical Activity Apps

Physical activity apps are becoming more popular and are a quick and convenient way to track how much activity is in your day.  There are many apps that you can download on your smart phone. Some are free and very easy to use. 

MyFitnessPal

MyFitnessPal provides food and exercise tracking, barcode scanner, large food database with >6+million foods including restaurants menus. The app can connect with popular apps and devices such as – Garmin, Strava, Runkeeper, Fitbit.  The app allows you to share your progress with friends and is free.

A free walking tracker app which takes away the guess work of how active you have been. By using the sensors in your device the app records every minute of walking you do. It will then show you how much brisk walking you are doing and how you can do more. The app is easy to use and helps you set goals for the day.

Zombies, Run!

Zombies, Run! helps you increase aerobic exercise (running, jogging) by providing an adventure mission to complete. Interval training, walking, jogging and favourite songs can also be incorporated. This app has a fee.

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Strava Running and Cycling

Strava Running and Cycling tracks running and cycling activities and users can compare their performance on social media with friends and professionals, and can network locally to find popular places to run or ride.

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Nike Training Club

The Nike Training Club app tracks indoor (treadmill) or outdoor running, and coaches user to complete races (5km to marathon). Provides in-run audio feedback of mile split metrics including time miles, calories, elevation, average pace and number of runs. This app is free.

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Runkeeper

Runkeeper tracks all aerobic exercise and weight loss, synchronising with 70 other apps including Fitbit and My Fitness Pal. This app is free.

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Runtastic

Runtastic tracks running and other aerobic exercise (biking, walking) including interval training, target pace, and challenge running. It shows the users route on a map, provided 1 mile slit times, distance, duration, speed, elevation change and calories burned. This app is free.

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Map My Fitness

Map My Fitness is a workout trainer with 600 exercises including track running, cycling, and calories (input and output). Synchronizes with heart rate, speed, cadence, and power sensors. This app is free.

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Get stronger, lose weight, or gain muscle mass with Fitbod! When you hit your gym or living room Fitbod’s training will guide you through the right sets, reps and weight to reach your fitness goal. For beginners strength trainers find the confidence to try new resistance exercises and gym equipment. Learn the correct movements form over 400 demonstration videos. This app has a fee.

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Fitbit

Fitbit tracks exercises, food intake, net calories, weight and sleep. Provides weekly summaries to users featuring steps, miles, calories burned, calories consumed and weight. This app is free.

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Map My Run

Map My Run tracks multiple aerobic and resistance exercises, including running, cycling, cardio, jogging, walking, and gym workouts. For outdoor activities, it provides pace, elevation, calories burned, and split times. This app is free.

Fitocracy

Fitocracy tracks workouts and motivates through extensive social network sharing. Expert guidance with virtual coaches is available, and team fitness routines can be chosen. This app is free.

Lose it

Lose it creates customises weight loss plan based on user’s goals (weight, body fat, hydration, sleep, exercise, nutrients, hip to waist ratio measurements). It accurately tracks food calories and calories burned with exercise. This app is free.

Couch to 5km

Couch to 5km takes a non exerciser and prepares them to run a 5km (3.1mile) race in 3 months. Includes a training plan, 4 different motivating virtual coaches, real human audio cues, together with their favourite playlists. This app is free.

Relive

Run, ride, hike and more with Relive! If you like to go out for a run, ride or hike, or any adventure outdoors, you will love Relive and it is free. Just go out, track you activity, take some photos and enjoy the moment. Finished? Time to create your video! Your outdoor activities have never looked so cool. Relive works with just your phone as well as with many other tracker apps like Apple Health. See your route in a 3D landscape share your videos on Facebook, Instagram and more. This app is free.

MapMyWalk

Track and map every walk with MapMyWalk. For every mile you go you will get feedback and stats to help you improve your performance. Use the routes feature to find nearby places to walk. It can also connect to My Fitness Pal. This app is free.

Location

West Glasgow Ambulatory Care Hospital, Glasgow & Clyde Weight Management Service, Ward 2, Second Floor, West Glasgow Ambulatory Care Hospital,

100 Dalnair Street, Glasgow, G3 8SJ. 

Phone Number: 0141 232 1750

Office Hours: 8.30am – 4.00pm

Email: gwms@ggc.scot.nhs.uk

Plan your route with google maps or plan your journey to us using Traveline Scotland.

There is a free patient car park at West Ambulatory Care Hospital.

Here are some Success Stories from SWMS service users:

Brian

Brian’s Journey

Brian was referred by his GP to SWMS. He wanted to improve his general mobility and health.

Photo of Brian, Specialist Weight Management Services Success Story

“I needed to ask for help as I knew I couldn’t do it on my own”.

Following his initial assessment, Brian was offered a SWMS Physiotherapy assessment. Brian was struggling with painful joints and was inactive.

“Everything was sore bar my hair”

Brian was provided with a walking stick, walking programme and started the “Get Started” weight management activity classes.

“The classes were good fun and gave me structure to my activity”.

Brian started a SWMS group in February 2019 until March 2020. During this time Brian lost 37kgs (20% of his body weight). Using dietary and activity lifestyle changes. What a fantastic achievement!

The SWMS staff helped me to change my lifestyle without being judgemental.

“The group support was really helpful. Everyone was on the same journey which made the process easier”.

Catherine

Catherine’s Journey

Photo of Catherine, Specialist Weight Management Services Success Story

After years of yo yo dieting, I was referred to SWMS in June 2019, weighing 152kgs. My aim was to lose weight, to reduce my significant joint pain, and ultimately improve my low mood.

Following my initial assessment, I was referred to the Psychology team, where I discussed my issues with eating control and anxiety. I was given techniques to support my issues and was offered a special “disordered eating” group programme.

The “COVID-19 lockdown” interrupted my treatment. I now attend my disordered eating group and Psychology sessions via a video appointment, which has worked well for me.

The team physiotherapist has helped me become more active and I follow the SWMS exercise video regularly.

“!I’ve had many failed attempts but I do think having Cognitive Behavioural Therapy really helped, plus being more realistic – it’s not a quick fix – it takes time, planning and organisation. Realising that going off track is not a failure. It’s being kind to yourself and continuing with the plan. Tracking is my saviour. You have to know what you are eating. Every time I’ve lost weight it’s because I knew what was going in. It’s very easy to lose track with mindless eating”.

Susan

Susan’s Journey

Photo of Susan, Specialist Weight Management Services Success Story

I came to SWMS after years of weight loss success and failures. I am now in my second episode of care building on previous learning.

“The team have an enormous amount of clinical expertise, who don’t quit and stay cheerful – it’s catching!”

Following my first assessment in the service I lost 34.5kgs. I engaged in the lifestyle programme and attended SWMS moderate intensity exercise classes and Physiotherapy – as even sitting around gets hard after a while.

I relapsed, regaining weight having to tackle my depression and binge eating behaviours: The Psychologists in the service helped me focus on the cycle of change in accepting and refocusing in periods of weight regain through Cognitive Behavioural Therapy and Mindfulness in group sessions and 1:1 therapy.

In the midst of COVID-19 I am now receiving Interpersonal Psychotherapy with a SWMS Psychologist through telephone consultations. I am now at my lowest weight in the service and in many years.

“To make change you have to believe in the possibility of change and this is what the SWMS has helped me so much with. I have had weight loss successes and failures and have been able to deal with whatever has happened”.

Public Health Directorate

This section provides information on Public Health issues and functions. Much of the information will be of interest to staff and professional audiences working in the fields of Public Health and health improvement.

What we do

Our Public Health Directorate aims to:

  • Influence policy and strategy including legal and fiscal measures to protect and promote health and reduce health inequalities.
  • Work with communities and partner organisations to improve health and reduce inequalities
  • Provide leadership for Public Health across NHSGGC and partner organisations
  • Ensure the protection of the public from communicable and non-communicable diseases and environmental hazards
  • Monitor the pattern of disease in the community
  • Assess the health needs of the population and advise how these needs can be met
  • Facilitate the strategic development of health care services provided
  • Ensure the systematic implementation of evidence based practice, clinical and quality standards for healthcare, preventative programmes and interventions such as screening; immunisation and behaviour change
  • Provide support for professional development – building capacity, research and evaluation services, access to evidence base and services to ensure dissemination of resources.

On 21st August 2018 NHS Greater Glasgow and Clyde Board approved “Turning the tide through prevention“, our new ten year Public Health Strategy. 

Find out more about our work and achievements in our 2015-2016 Out-turn report (pdf)

How we work

Our vision is to improve our population’s health and tackle health inequality.

We will build on our relationships with staff and residents across NHSGGC to adopt healthier lifestyles by working with, and supporting local communities, employers and staff.  To deliver our vision, our mission is to focus on the changeable determinants of ill health and provide clarity and co-ordinate efforts to prevent health inequalities and to enable our staff and partners to deliver our vision. 

Our Public Health Challenge
  • High numbers of children and families who continue to experience poor outcomes
  • Increasing number of individuals and families affected by poverty, debt, fuel and /or food poverty and homelessness
  • Poor life expectancy, high levels of morbidity and disability and the need to access a wider range of health (and other) services at a younger age and for longer than other areas of Scotland
  • Appropriately meeting the needs of an increasingly ethnically and culturally diverse population and delivering accessible, needs based services
  • High demand on resources associated with mitigating the impact of health inequalities on individuals rather than influencing their prevention upstream.
Priorities for preventing ill-health and early intervention

These include:

  • Improve identification and support to vulnerable children and families
  • Enable disadvantaged groups to use services in a way which reflects their needs
  • Increase identification of and reduce key risk factors including those associated health inequalities (smoking, healthy weight, drug, alcohol use and poverty mitigation)
  • Promote mental well-being, reduce disabling distress and suicide  and ensure early intervention for mental ill health
  • Embed the principles of the health promoting health service across care settings
  • Increase the use of anticipatory care planning; vaccinations and screening
  • Increase the proportion of key conditions including cancer and dementia detected at an early stage
  • Enable older people to stay healthy
  • Reduce harm from external hazards to health.
DPH Report

The Public Health Directorate is based at West House on the Gartnavel Hospitals campus.

Contact us

West House
Gartnavel Royal Hospital Campus
1055 Great Western Road
Glasgow
G12 0XH

Further contact details

Director of Public Health

The Director of Public Health is:
Dr Emilia Crighton 
Email: Emilia.Crighton@ggc.scot.nhs.uk

Head of Health Services and Equalities

Dr Bea Von Wissmann, Interim Head of Health Services & Equalities

General enquiries: publichealth.healthservices@ggc.scot.nhs.uk

Head of Health Protection

General enquiries: phpu@ggc.scot.nhs.uk

Head of Health Improvement

Anna Baxendale

General enquiries: hiadmin@ggc.scot.nhs.uk

Our work is delivered through the following departments

We manage appointments through the NHSGGC Referral Management Appointment Booking Centre.
This can include you self referring into Orthotics, cancelling or rescheduling an Orthotic appointment, or any other general queries regarding your Orthotic treatment.

You can contact us by calling 0800 592087 or email us on appointmentsbookingcentre@ggc.scot.nhs.uk.
This is open Monday to Friday 8.00am – 8.00pm and on a Saturday 9.00am – 1.00pm (excluding Public holidays).
5pm-8pm tend to be the quieter times to contact by phone.

You can more information on location of our Orthotic clinics across NHSGGC can be found here.

New Appointments

We will add you to our waiting list for the first available appointment. Our Maximum waiting time for an appointment is 12 weeks.

You will receive a letter asking you to “opt-in” to receive an appointment and invite you to call to arrange an appointment at a time, date and location that suit you.

New appointments can be:

  • Your first time accessing the service.
  • For a replacement Orthosis.
  • For reassessment of a new type of Orthosis.
  • Finally, for a new Orthotic appointment over 12 weeks since your last appointment

You may need to bring shorts to your appointment to allow your Orthotist to do a full biomechanical assessment and allow for casting/scanning/measuring if required.

Significantly, if you fail to attend any appointment without telling us in advance, or if you cancel at short notice (i.e. less than 24 hours) on more than two occasions, we will remove you from our list and write to your doctor. This is in line with NHS Greater Glasgow and Clyde’s ‘Did Not Attend’ and ‘Cancellation Policy’.

Near Me Virtual Appointments

You access the Virtual waiting area for Near Me video appointments here.

For more help using Near Me, you can use this Easy Read guide.

What is Near Me?

Near Me is a video consulting service that enables people to have health and social care appointments from home or wherever is convenient. All you need is a device for making video calls like a smartphone and an internet connection. Near Me is a secure form of video consulting approved for use by the Scottish Government and NHS Scotland.

How does Near Me work?

We will send an appointment letter with a date and time, including the website address and a link for the video clinic in your  . However, there is no need to download an App or create an account, or provide personal details such as passwords or pin numbers. We will ask the same questions if you were face to face in the clinic.

Occassionally, Near Me video consulting is not suitable for all consultations, for example,  if you need a physical examination or a procedure. Your health or social care provider can advise you on what is appropriate for you. We will send a leaflet that gives you support to get set up and start your call.

You can watch the video on how Near Me works for more information.

Fitting Appointment

We will make a second appointment for you to have the Orthosis fitted. Another fitting appointment may be required to get the right fit.

Following this, your Orthotist will arrange return appointments before you leave your first appointment.

Review Appointment

Your Orthotist may have already booked a review appointment for you before you leave your fitting appointment if they feel they need to check on your progress with what they have given you. This can be in person or by telephone.

If you are having problems within 12 weeks of your last Orthotic appointment, you can contact us to make a review appointment.

Please bring your Orthotic device to the appointment with you for review so we can see what the problem is. We won’t start any new treatment until we can check the problem with the old device.

We will not make a second review appointment if you miss one. You can re-access Orthotics through the contact details above.

Repair Appointment

This is a short 5 minute slot to either:

  1. Hand Orthosis in for repair/adaption
  2. Collect your repaired/adapted Orthosis.

You do not have to attend in person, a friend carer or relative can hand in or pick up your device for you.

Please Note: You will not see an Orthotist at these appointments. Your repair will be collected by an Orthotic clinical assistant who will be unable to help you with any clinical queries and if you have any, they will need to book you a future appointment to see an Orthotist.

Emergency Repair Appointment

You can arrange to see a technician from Gartnavel Laboratory which only be carried out at Gartnavel General Hospital.

This is to have an Orthosis repaired while you wait but these are limited and can only be granted if you have no spare device or alternative other than waiting for your device to be repaired.

Please Note: You will not see an Orthotist at these appointments.

What to expect at your appointment

You will see either a qualified Orthotist, student Orthotist (under supervision) or an Orthotic clinical assistant practitioner. We will ask questions about your problem. Everything you tell us is confidential. The physical assessment may involve the Orthotist touching the affected area, testing your movement and strength.

After your assessment, we will discuss your problem; agree goals and a treatment plan with you. We can also offer advice and exercises to allow you to manage your problem yourself.

The treatment plan may include a customised or custom made orthotic device. In order to make a device to fit you, we may need to take measurements, scans or casts.

You are free to withdraw your consent to assessment or treatment at any time. When your treatment ends, we will send a discharge letter to your General Practitioner (GP).