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Learning, Education and Training

Course Overview

NHS Greater Glasgow and Clyde (NHSGGC) is committed to providing a positive security culture throughout the organisation and to ensure personal safety at all times of patients, residents, staff and visitors. We have produced this short e-module in line with changes in legislation and to help ensure we embed security principles within our workforce.

Learning Outcomes

By the end of the course delegates will be able to:

  • Understand the principles of the UK Counter Terrorism Strategy (CONTEST)
  • Keep secure door codes confidential so that they are only known by those that require them for regular discharge of their duties
  • Observe all personal safety and security rules at all times as described in the NHSGGC Security and Threat Policy
  • Challenge those persons not wearing photographic identification badges unless to do so would place them at risk
  • Wear an up to date photographic identification badge at all time during work
  • Understand the process for reporting and recording Security incidents at a local level
  • Understand the vulnerability factors that can make individuals susceptible to radicalisation or a risk to others and can seek advice from if they have concerns about an individual who may be being groomed into terrorist activity
  • Ensure passwords and login details are kept secure at all times
  • Access the NHSGGC Security and Threat Policy for further information

Course Provider

  • This course can be accessed online via LearnPro

Who should attend

  • All NHSGGC employees are required to complete this course

Pre-requisites

  • No pre-requisites required

Duration

  • Self-directed learning but should take approximately 40 minutes
  • C1 – Communication
  • C3 – Health, Safety and Security
  • C4 – Service Improvement
  • C5 – Quality

e-Learning

  • Security and Threat training is delivered via LearnPro.
  • You will find it under the Statutory/Mandatory tab on your front page.

Course Overview

This course will provide you with a basic knowledge of the Data Protection Act, 1998 and an understanding of your obligations to keep personal identifiable data confidential and secure.

Learning Outcomes

By the end of the course delegates will be able to identify:

  • Store, transport and transfer Board records and data (including health records, staff records and sensitive corporate information) securely and effectively
  • Understand the safe use of information and communication technology
  • Inform individuals about the use of their data
  • Understand the circumstances when consent should be sought prior to obtaining and using personal data
  • Verify recorded data using processes for positive patient identification
  • Record personal information accurately and consistently
  • Ensure that recorded information is relevant and not excessive
  • Use patient related data to support the delivery and management of healthcare
  • Understand the circumstances in which information may be used for healthcare support purposes such as clinical audit and service monitoring
  • Identify circumstances when personal data can, should and must be shared
  • Respond appropriately to requests for all recorded information held by the Board, demonstrating awareness of access to information legislation and local compliance requirements
  • Understand and apply rules for appropriate authorised access to personal and other sensitive data
  • Ensure that conversations in relation to sensitive or personal information, whether face to face or by telephone, take place in an appropriate area.

Course Provider

  • This course can be accessed online via LearnPro

Who should attend

  • All NHSGGC employees are required to complete this course

Pre-requisites

  • None

Duration

  • Self-directed learning but should take approximately 40 minutes
  • G1 – Learning and Development
  • C2 – Personal and People Development
  • IK3 – Knowledge and Information Resources

e-Learning

  • Safe Information Handling – Foundation training is delivered via LearnPro.
  • You will find it under the Statutory/Mandatory tab on your front page.

Level 1 Peer Support

LearnPro- Complete Level 1 Peer Support online module An Introduction to Psychological Wellbeing.

For health staff this is module GCC 277, for social care staff this is available via your local authority digital learning platform or attend a webinar.

Webinar – As we approach winter and the days are getting colder and darker, it is important to remind ourselves of the importance of looking after ourselves and our colleagues. The Peer Support Team are delivering a 45-minute live online version of the eLearning module Looking after Yourself and Others, which has received fantastic feedback from staff.  

Looking after Yourself and Others is a brief intervention rooted in evidence-based techniques to support stress management, providing information on healthy behaviours to support your wellbeing and the wellbeing of others. It is also packed with helpful resources for NHS and HSCP staff in GGC to support your health and wellbeing.   

Topics covered

  1. Understanding what a normal response to stress is
  2. Understanding the basic elements of Psychological First Aid (PFA)
  3. Learning how look after ourselves
  4. Peer Support: Learning how to look after our colleagues/ others.

Booking information

For any questions or queries, please contact peer.support@ggc.scot.nhs.uk

Course overview

Peer Supporters are a key pillar of the NHSGGC Peer Support Framework and provide a caring space to listen to and support colleagues, while adhering to the principles of Psychological First Aid (PFA) contained in the NHSGGC Peer Support Framework.

This 1 day course provides the tools and techniques to support colleagues to undertake this role.

Learning Outcomes

By the end of the course you will be able to act as a Peer Supporter for your team or service using the following knowledge, tools and techniques:

  • What is staff support, the benefits of supporting staff, and how to deliver it
  • Psychological First Aid
  • Resilience
  • Burnout/Compassion Fatigue/Vicarious Trauma
  • Mental Health Difficulties – Depression; Anxiety; Trauma
  • Skills; Therapeutic Conversations
  • Matching modality of staff support to team/service
  • Planning and implementing a peer support process
  • Take care of ourselves
  • Understanding the NHSGGC Peer Support Network and how to navigate it
  • Governance and Duty of Care processes

Following the course, Peer Supporters will be provided with a course Handbook and be supported by the NHSGGC Occupational Health Psychological Therapies Team with ongoing offerings of support and supervision sessions, CPD events and 121 advice as required.

Course provider

  • NHSGGC Occupational Health Psychological Therapies Team

Who should attend

Candidates and line managers must agree in advance the expectations required for the Peer Supporter role in their team or service. This includes time to respond to local support needs and participate in the organisational governance arrangements for this role i.e. training, supervision including psychology led supervision and support sessions.

Pre Requisites

Candidates to:

  • Complete Level 1 Peer Support online module An Introduction to Psychological Wellbeing. For health staff this is module GCC 277, for social care staff this is available via your local authority digital learning platform or attend a webinar:

Webinar Booking Information

Duration

  • 1 day, 9.30am – 4.30pm
  • C1 – Communication
  • C2 – Person and People Development

Tutor Led Course

Attendance is 1 day, 9.30am – 4.30pm

e-Learning

  • An e-Learning option is currently available and noted under the course pre-requisites.

Course Overview

This e-module is designed for people who may be involved in the response to an emergency. This includes people from Category 1 responder organisations, third sector organisations, and staff in health and social care services.

There are three sections in the module. The goal is to understand when and how to provide Psychological First Aid (PFA) in the immediate aftermath of an emergency.

Learning Outcomes

By the end of the course you will be able to:

  • Define Psychological First Aid
  • Describe the 7 key components of effective Psychological First Aid
  • Feel reasonably confident in delivering Psychological First Aid
  • Adapt Psychological First Aid to different settings and populations
  • Identify ways to take care of yourself while providing Psychological First Aid

Course Provider

  • National Education for Scotland (NES)

Who Should Attend

  • People who may be involved in the response to an emergency. This includes people from Category 1 responder organisations, third sector organisations, and staff in health and social care services.

Duration

  • Approximately 1 hour
  • C3 – Health, Safety and Security

There is no classroom option for this topic.

e-Learning

An e-learning module is available for this topic via Turas Learn.

If you already use the Turas platform to access other Turas applications such as Turas Appraisal, Turas Professional Portfolio or Turas People you simply add Turas Learn to your Dashboard using the ‘Add Applications’ link on the homepage.

You can then use the search function to find and add specific learning resources and eLearning modules.

Course overview

To successfully manage a project an understanding of project management methodology is required. This course will show how to use a combination of processes to manage time, cost, quality, change, risks and issues in order to manage a project effectively.

Learning outcomes

By the end of the course delegates will be able to:

  • Explain what a project is
  • Explain what project management is and methodologies you can employ
  • Develop a business case and initiate a project
  • Decide on the best techniques for planning your project
  • Identify methods for executing a project
  • Describe how to close off a project and review the project completion

Course provider

  • Learning and Education Team

Who should attend

  • All staff are welcome to attend who have a leading role running a project

Pre-requisites

  • There are no pre requisites for this module

Duration

  • Guided learning time 45 minutes
  • C1 – Communication
  • C2 – Personal and People Development
  • C4 – Service Improvement
  • C5 – Quality
  • G5 – Services and Project Management
  • G6 – People Management

e-Learning

  • An e-Learning option is available for this topic via LearnPro. You will find it under the CPD category. Information and registration for LearnPro.

Course overview

It is important for members of staff to be able to prepare and deliver good quality presentations.  Developing these skills is essential to improve both your confidence and your effectiveness as a presenter.   This module will examine these skills and enable you to prepare for and understand how to deliver presentations effectively.   

Learning outcomes

By the end of the module delegates should be able to: 

  • Recognise the importance of being fully prepared 
  • Explain the importance of identifying and understanding your audience 
  • Identify how to prepare your material 
  • Describe the tools and techniques to help you to deliver a presentation effectively 
  • Explain how you would overcome any issues that arise 

Course provider

  • Learning and Education Team 

Who should attend

  • Any staff who wish to develop skills in creating and delivering presentations. 

Pre-requisites

  • There are no pre requisites for this module 

Duration

  • Guided learning time 45 minutes 
  • C1 – Communication 
  • C2 – Personal and People Development 
  • G1 – Learning and Development 

e-Learning

  • An e-Learning option is available for this topic via LearnPro. You will find it under the CPD category. Information and registration for LearnPro

Course overview

This course is designed to inform staff who are considering and/ or approaching retirement. The sessions include information relating to the NHS (SPPA) pension you should consider prior to making retirement income and lump sum choices.

The Scottish Public Pensions Agency (SPPA) is an Agency of the Scottish Government. Its principal role is to administer the pensions for employees of the National Health Service in Scotland.

The pre-retirement financial awareness event has been designed to equip you with information and tools prior to submitting your forms to SPPA via your line manager and payroll. During the course we will discuss wider retirement related topics with a focus on financial issues. The workshop provides the opportunity to seek free independent financial advise from Poise Financial Planning Ltd (no obligation consultation on request)*

*Disclaimer: NHS Staff Benefits in association with Poise Financial Planning Ltd are responsible for financial advice not your employer, in accordance with the Financial Conduct Authority’s regulations.

Your employer cannot recommend Poise Financial Planning Ltd but we can confirm they are registered with and regulated by the Financial Conduct Authority to give independent financial advice.

Learning outcomes

The aim of this event is to provide you with the knowledge you require to make informed decisions about your retirement finances. This course will raise your awareness of and give you the tools to address key issues you need to consider in the lead up to and beyond retirement. The following areas will be covered:

  • When should you submit paperwork to SPPA
  • An outline of the SPPA 1995 and if necessary 2008 and 2015 schemes
  • How the SPPA pension works in relation to your retirement age, ill health retirement, voluntary early retirement, mental health office status and special classes
  • Protecting your money from inflation and poor decisions
  • How to maximise your income during retirement and budget planning
  • Financial planning for the rest of your life as well as your family and or beneficiaries
  • Dealing with long term care costs and inheritance tax
  • Calculating your SPPA pension and tax free lump sum benefits
  • Information relation to the State Pension
  • Raising your awareness of information resources and planning tools
  • Strategies for minimising all forms of taxation
  • Raising your awareness of income tax and your pension income or returning to work post-retirement

Course provider

  • NHS Staff Benefits in association with Poise Financial Planning Ltd

Who should attend

  • Anyone, regardless of grade considering retirement within the next 3 years

Pre-requisites

  • There are no pre requisites for this course

Duration

  • 1.5 hours
  • C 2 – Personal and People Development

To book a place on the course, please use the  eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user ID and password available to access the system.

  • 6th March 2024, 10.00am – 12.00pm via MS Teams
  • 10th April 2024, 10.00am – 12.00pm via MS Teams
  • 15th May 2024, 10.00am – 12.00pm via MS Teams
  • 5th June 2024, 10.00am – 12.00pm via MS Teams
  • 21st August 2024, 10.00am – 12.30pm via MS Teams
  • 11th Sept 2024, 10.00am – 12.30pm via MS Teams
  • 2nd October 2024, 10.00am – 12.30pm via MS Teams
  • 13th November 2024, 10.00am – 12.30pm via MS Teams
  • 4th December 2024, 10.00am – 12.30pm via MS Teams
  • 5th February 2025, 10.00am – 12.30pm via MS Teams
  • 5th March 2025, 10.00am – 12.30pm via MS Teams
  • 2nd April 2025, 10.00am – 12.30pm via MS Teams
  • 7th May 2025, 10.00am – 12.30pm via MS Teams
  • 4th June 2025, 10.00am – 12.30pm via MS Teams

You will receive detailed joining instructions on how to access the on-line session. Please be ready to log-in at least 5 minutes before the start time.

Please note, booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.

Guidance on how to search for Learning and Development on eESS OLM can be found in the link below:

Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk).

If you need any information on specific course content or booking process, please contact Learning and Education Support Team on 0141 278 2700 (Option 3).

e-Learning

  • An e-Learning option is not available for this topic via LearnPro

Course overview

The course is now available as a 2-hour on-line presentation

This course will provide additional support to those who are considering retirement within the next 10 years.

You will also be provided with the opportunity to seek free independent financial advice (no obligation consultation on request)*

*Disclaimer: Affinity Connect in association with Affinity Financial Awareness (AFA), Independent Financial Advisory organisation are responsible for financial advice not your employer, in accordance with the Financial Conduct Authority’s regulations.

Your employer cannot recommend Affinity Financial Awareness (AFA), Independent Financial Advisory organisation but we can confirm they are registered with and regulated by the Financial Conduct Authority to give independent financial advice.

Learning outcomes

Course workbook

The workbook provides supporting material to that which is presented on the course, and may give you some helpful pointers to start with.

The workbook is updated annually, please use the following sign-in credentials.

  • Username: affinityconnect
  • Password: financialeducation

Course provider

  • Affinity Connect

Who should attend

  • This course is aimed to help those within 10 years of exercising pension options to achieve their retirement goals and will help you plan for the lifestyle changes ahead.

Pre-requisites

This course will educate and empower you to take control of your retirement by:
  • Exploring the lifestyle changes within retirement
  • An Overview of the NHS Pension Scheme
  • Understand the income options available from your pension and make the most of your tax-free cash.
  • Maximise the benefits of your State Pension
  • Estate planning
  • There is a range of post-course support available to help guide people through their options and have confidence in the choices they make.

Duration

  • 2 hours – December course 2.5hours

C 2 – Personal and People Development

To book a place on the course, please use the eESS Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user ID and password available to access the system.

  • 20th March 2024, 9.30am – 12.00pm via MS Teams
  • 12th April 2024, 1.00pm – 3.30pm via MS Teams
  • 29th May 2024, 9.30am – 12.00pm via MS Teams
  • 20th June 2024, 1.00pm – 3.30pm via MS Teams
  • 17th July 2024, 9.30am – 12.00pm via MS Teams
  • 14th August 2024, 1.00pm – 3.30pm via MS Teams
  • 10th September 2024, 9.30am – 12.00pm via MS Teams
  • 02 October 2024, 1.00pm – 3.30pm via MS Teams
  • 19th November 2024, 9.30am – 12.00pm via MS Teams
  • 18th December 2024, 1.00pm – 3.30pm via MS Teams

You will receive detailed joining instructions on how to access the on-line session. Please be ready to log-in at least 5 minutes before the start time.

Please note; booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.

Guidance on how to search for Learning and Development on eESS OLM can be found here.

Full access to all Standard Operating Procedures and e-learning videos is available via eESS.

If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).

e-Learning

  • An e-Learning option is not available for this topic via LearnPro 

Course overview

The course is designed to help delegates understand the purpose of recording meetings and the roles of the various people at the meeting. Delegates will be given hints and tips on recording minutes with an emphasis on acquiring skills that will improve their confidence in recording minutes.

Learning Outcomes

By the end of the course you will be able to:

  • Recognise the roles and responsibilities of participants at a meeting
  • Discuss planning and organising meetings
  • Identify approaches for recording minutes
  • Practice taking minutes at a meeting
  • Consider actions following the meeting
  • Develop a personal action plan

Course provider

  • Learning and Education Team

Who should attend

  • All staff

Pre-requisites

  • Sections within course workbook to be completed prior to attendance

Duration

  • 1 Day Face to Face Session (6 hours)
  • C1 – Communication
  • C2 – Personal and People Development
  • G5 – Service and Project Management

To book a place on the course, please use the  eESS Login (scot.nhs.uk) Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user ID and password available to access the system.

  • 21st February 2024- 9.30am- 4pm, TLC, QEUH, Room L2005
  • 11th April 2024- 9.30am- 4pm, New Victoria ACH, Room 16b
  • 12th June 2024- 9.30am- 4pm, TLC, QEUH, Room L2005
  • 20th August 2024- RAH, Classroom 3
  • 31st October 2024- 9.30am- 4pm, New Victoria ACH, Room 16b
  • 11th December 2024- 9.30am-4pm- RAH, Classroom 3

You will receive detailed joining instructions a week before the course date which will also include a workbook to be completed prior to attendance.

Please note, booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.

Guidance on how to search for Learning and Development on eESS OLM can be found here.

Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk)

If you need any information  please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).

e-Learning

  • An e-Learning option is not available for this topic via LearnPro 
  • CPD: Managing Effective Meetings

Course overview

Supporting staff is a key part of the manager’s job and this module offers guidance and support on issues relating to promoting employee health and attendance.

This module has a particular focus on supporting staff with mental health and/ or stress issues including use of the Stress Risk Assessment tool.

Learning outcomes

By the end of the session you will:

  • Understand the purpose of the NHSGGC Staff Health Strategy and legislation relating to mental health in the workplace.
  • Be ready to assess the risks caused by personal stress or work related stress (Stress Risk Assessment Tool).
  • Understand the importance of monitoring and review after the risk assessment is completed.
  • Be aware of the range of resources available to support you and your staff.

Course provider: Occupational Health

Duration: 4 hours

Who should attend

Any manager in NHSGCC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.

Pre-requisites

Familiarity with the following resources will be useful:

  • C1 – Communication
  • C3 – Health, Safety and Security
  • C6 – Equality and Diversity
  • HWB1 – Promotion of Health and Wellbeing

To book a place on the course, please use the  eESS Login (scot.nhs.uk) Learner Self-Service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses. Remember to have your eESS user name and password available to access the system.

19th March 2024, 1.00pm – 5.00pm via MS Teams

10th April 2024, 9.00am – 1.00pm via MS Teams

13th May 2024, 9.00am – 1.00pm via MS Teams

10th June 2024, 9.00am – 1.00pm via MS Teams

11th July 2024, 9.00am – 1.00pm via MS Teams

Please note, booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates. Please be ready to log in at least 5 minutes before the session’s start time.

Guidance on how to search for Learning and Development on eESS OLM can be found below.

Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk)

If you need any information on specific course content or booking process, please do not hesitate to contact Learning and Education Support Service on 0141 278 2700 (Option 3).