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Adoption, Fostering and Kinship Policy

NHS Scotland Workforce Adoption, Fostering and Kinship Policy

Adoption
52 weeks of Adoption Leave is available to eligible employees that are adopting a child/children to assist the family in adjusting to their new circumstances. Adoption Leave is applied for on eESS using employee self-service. If you do not have access to eESS, your line manager can submit your application on your behalf. Standard Operating Procedures can be found here.

To qualify for Statutory Adoption Pay (SAP) an employee must have completed at least 26 weeks of continuous employment with their current NHS employer by the week they are matched with the child. For surrogacy arrangements, an employee must have completed at least 26 weeks of continuous employment with their current NHS employer by the 15th week before the baby’s due date.

An employee must also have average earnings above the lower earnings limit for National Insurance contributions during the 8 weeks before the end of the qualifying week.

To qualify for Occupational Adoption Pay (OAP) an employee must have 12 months of continuous service with one or more NHS employers the week the adoption agency matches them with a child or if applying via a surrogacy arrangement, 15th week before the baby’s due date.

Fostering
Fostering can be for varying lengths of time, from short term to long term fostering. NHS Scotland will adopt a flexible approach to this.

Employees should discuss their intention to foster with their manager as soon as possible to determine the appropriate level of support required. For very short-term fostering, the manager should consider providing time off under the Special Leave Policy. However, approval is not guaranteed. For longer-term fostering, the manager should consider providing time off under the arrangements for a career break.

Kinship
Employees should discuss Kinship arrangements with their manager as soon as possible to determine the appropriate level of support required. Employees who need time off should request this under the Special Leave Policy. However, approval is not guaranteed. Alternatively, an employee may consider time off under the arrangements for a career break.

The NHS Scotland Workforce Adoption, Fostering and Kinship Policy, including a guide for managers and a guide for employees can be found here.

Annual Leave

The Annual Leave Policy applies to all employees of NHS Scotland employed on Agenda for Change terms and conditions.  

The aim of this policy is to provide a uniform and equitable approach to the calculation of annual leave and bank holiday entitlements which take into account the entitlements and arrangements defined under Agenda for Change.

The policy is to determine annual leave entitlement in hours not days for all staff regardless of whether the employee is full-time or part time. The benefit for all employees in calculating entitlement in hours is that this ensures equity for all by ensuring that staff who work variable hours/shifts do not receive either more or less leave than colleagues who work a standard pattern.

Starting/Leaving half way through the year

Entitlement to annual leave accrues from the date of commencement in post and entitlement in the first year is dependent on the number of days worked between the date of joining and before the end of the annual leave year. This can be calculated using the annual leave calculator.

All employees are entitled to public holidays from their start date that would fall on a normal working day, for example: employee starts on 12th December, they will be entitled to take all Christmas and New Year public holidays if they would normally have been a working day.

For the first year, an employee will be entitled to public holidays as and when they fall regardless of how much they are entitled to.

Therefore, to calculate an employee’s annual leave and public holiday entitlement for a part year, the annual leave calculator should be used for the annual leave component. For public holidays, this would be the public holidays remaining until the end of the annual leave year. For example, a full time employee working Monday to Friday commences employment on 1st September (no previous NHS experience) would be entitled to 118 hours annual leave. From 1st September there would be 5 public holidays remaining which would equate to 37 hours, therefore the employee would have 155 entitlements for the part year.

The above would be similar if an employee left employment through the annual leave year.

Annual Leave Policy

Please contact the HR Support and Advice Unit if you wish clarification on the application of this policy.

Annual Leave Calculator

Holiday calculators are provided to assist in the calculation of leave entitlements. This Annual leave calculator can also be used for Executive and Senior Managers.  Staff on Term Time Contracts should continue to refer to the HR Support and Advice Unit for help in calculating Annual Leave.  Departments are responsible for keeping the annual leave records of their own staff.

The Public Holiday element of the annual leave calculator should only be used for part-time employees (to calculate their pro rata entitlement). Full-time members of staff will be entitled to all public holidays which fall during the time of their employment.

The Public Holidays for 2024/25 are as follows:

Good Friday: 29th March 2024
Easter Monday: 1st April 2024
May Day Monday: 6th May 2024
Autumn Monday: 30th September 2024
Christmas Day: 25th December 2024
Boxing Day: 26th December 2024
New Year: 1st January 2025
New Year: 2nd January 2025

Please refer to Section 43 for staff who are either commencing/leaving the organisation as follows:

43. Staff who leave the employing organisation will receive their full annual leave entitlement per Table 2 for each day they have worked in the current leave year, less any annual leave taken plus any outstanding public holiday hours, i.e. for those hours still to be taken as a result of the employee working a public holiday.

Please contact the HR Support and Advice Unit if you wish further information or clarification on annual leave entitlement and use of the calculator.

*Medical Staff are covered by separate terms and conditions and should refer to Medical Staffing for advice.

Blended Working

The Blended Working Guide can be found here.

Breastfeeding

NHS Scotland Workforce Breastfeeding Policy

NHS Scotland recognises that breastfeeding does not exclusively apply to employees who identify as women. For some, descriptors such as chestfeeding may be more appropriate, and in such cases, this policy applies.

The aim of the breastfeeding policy is to support and encourage employees who wish to continue to breastfeed or express milk in the workplace (including milk to be donated).

In line with the policy, managers should look to support employees on their return to work from maternity leave and where possible, provide the necessary breaks and resources for them to continue breastfeeding at work.

To provide support, it would be reasonable for the employee to request to change their working pattern or temporarily change their hours. If possible, necessary breaks and time off during working hours should be provided to allow the employee to breastfeed if their baby is cared for nearby, or to express milk.

Suitable facilities should be available for breastfeeding mothers and birthing parents as recommended by the Health and Safety Executive.

Areas for rest and expressing milk should be clean and warm with the following:

  • a low, comfortable chair and the facility to lie down
  • a lock or an arrangement to ensure privacy
  • handwashing facilities nearby
  • an electric point for an electric pump

Facilities for storing expressed milk must provide the following:

  • a clean area to store sterilising equipment
  • a dedicated and secure space for storing expressed milk at 2–4°C until the employee takes it home

If you are unsure about the availability of suitable area to allow an employee to breastfeed or store expressed milk, this should be discussed with your local Facilities Team.

The NHS Scotland Workforce Breastfeeding Policy, including a guide for managers and a guide for employees can be found here.

Career Break

By implementing the Career Break Policy NHS Scotland aims to create an environment that will allow all employees to utilise their skills, talents and expertise and thereby allow it to both recruit and retain a well motivated and committed workforce.

The purpose of the career break policy is to allow employees an opportunity to leave their employment on a long-term basis mainly to undertake further education or to fulfill domestic commitments. The policy is not intended to support people in taking up alternative paid employment.

The policy will enable employees to keep up to date during their career break and help them return to work at the end of the break.

Policy

NHS Scotland Workforce Career Break Policy

NHS Scotland Workforce Career Break Application Form

Should you require further advice please contact the HR Support and Advice Unit.

Guidance

What is a Career Break?

A career break allows employees an opportunity to leave their employment on a long-term basis mainly to undertake further education or to fulfil domestic commitments.

Am I entitled to apply for a Career Break?

So long as you have at least 12 months’ service with the NHS then you are eligible to apply for a career break. Applications will be considered on the merits of each individual case.

How much time off am I entitled to?

The minimum period for a career break is 6 months and the maximum period is five years. An employee may, however, make a number of breaks throughout their employment with the Board provided that the total periods of absence do not exceed five years.

How do I apply for a Career Break?

You should initially discuss your intention to apply for a Career Break with your line manager.  An application should then be made, in writing, to your line manager at least 3 months before commencing the proposed career break. This timeframe can be waivered at the Manager’s discretion. If approved, your line manager will then issue you with an agreement detailing the terms and conditions of the career break and ensure a copy of this is sent to Payroll Department. Your line manager is also required to update your assignment status on eESS: Career Break

Return to Work Arrangements

Three months’ notice of an intention to return to work must be given to the line manager. While no guarantee of a return to a particular post can be given, every effort will be made to place individuals in posts of similar band, hours and responsibility to that held prior to the break, and will take into account the employee’s experience, achievements and qualifications.

Please refer to the full Career Break Policy for details on general terms and conditions of a Career Break and for information on SPPA contributions, lease cars, organisational change and sick and maternity leave.

Keeping records up to date

We need to know when you’re at work and when you have any type of time off. This is important to make sure we pay you correctly too.

Once a career break has been agreed this should be recorded on eESS via manager self service: Career Break Standard Operating Procedure

All managers should ensure that SSTS is updated correctly and payroll is informed, where SSTS is not available. The HR Support and Advice Unit can be contacted on 0141 278 2700 if you have any further questions or need advice on this policy area.

Line managers should ensure that a copy of the career break confirmation letter is sent to Payroll and that the employee’s assignment status is updated on eESS.

Please contact the HR Support and Advice Unit if you wish to clarify the application of this template in conjunction with the policy and guidance associated with career breaks.

Flexible Working

NHS Scotland Workforce Flexible Work Location Policy

NHS Scotland Workforce Flexible Work Pattern Policy

All employees within NHS Greater Glasgow and Clyde have a right to request flexible working from day one in post.

Successful applications will result in a permanent change to that employee’s terms and conditions of employment (unless otherwise agreed).

Non-acceptance of an application for flexible working can only be for valid and objective service/operational reasons and the line manager must, confirm these reasons in writing to the employee outlining their right of appeal.

Top Tips on using the POLICY…..

  1. Only two flexible working application can be submitted within a 12 month period.
  2. For successful applications the employee has no right to revert back to their previous working pattern.
  3. The manager must arrange a meeting within 4 weeks of receipt of an application.

Should you have any questions in relation to this policy please contact the HR Support and Advice Unit.

Guidance

Am I entitled to make an application for Flexible Working?

Yes, if you are not an agency/bank worker and you have not made more than one application to work flexibly during the previous 12 months. 

If I am eligible, what can I request?

You can submit an application for a change to the hours you work; a change to the times when you are required to work or a change to the place you are required to work. An acceptance of a request for flexible working will result in a permanent change to your terms and conditions of employment (unless otherwise agreed). You will have no right to revert back to the previous working pattern.

How do I make an application for Flexible Working?

All applications for flexible working must be made on the Flexible Working  Application Form. The completed form should then be submitted to your line manager which will then be acknowledged in writing.

What happens next?

Your line manager will hold an initial meeting with you to discuss the application within 4 weeks of the date received. After the initial meeting your manager will inform you of their decision in writing. If the request is accepted, your line manager will confirm this in writing, specifying the new working pattern and the date from which it will take effect. Your line manager will also complete a Notification of Change Form for the Payroll Department.

Yes, there are two exemptions to this: the procedure for employees returning from maternity or adoption leave who wish to job share is described in the job share policy, and the procedure for introducing annualised hours described within the annualised hours guidance. 

What if my application is unsuccessful?

Non-acceptance of an application for flexible working can only be for valid and objective service/operational reasons. Your line manager will confirm the reasons in writing to you following the initial meeting and will also provide details of the formal appeal procedure.

How do I appeal?

The employee will have a right to appeal within 14 calendar days of receipt of the written outcome of the request. When exercising this right, the employee must identify the reason for their appeal.

The appeal panel will be chaired by the next level of management and supported by an HR adviser who has not previously been involved in the process.

The appeal panel Chair will inform all parties of the arrangements for the hearing in writing no later than 14 calendar days before the hearing. The hearing and outcome must take place within 3 months of the application being submitted.

Am I entitled to be accompanied?

Yes, you are entitled to be accompanied by a trade union/professional organisation representative or accompanied by a fellow colleague, friend or relative not acting in a legal capacity at all stages of the process.

The HR Support and Advice Unit can be contacted on 0141 278 2700 if you have any further questions or need guidance on this policy area.

Tools and Templates

The HR Support and Advice Unit can be contacted on 0141 278 2700 if you have any further questions or need advice on this policy area.

The material contained in this section is management guidance, rather than guidance that has been agreed in partnership.

OfS Flexible Working Application Form

Home Working

The Board Home Working Policy is part of our work/life balance policies. This is where work is performed at or from home instead of at or from the Board’s premises for a significant proportion of the contractual working hours. 

“Working from home” and “working at home” have specific definitions in the policy and operate in different ways. These options are desirable because they can provide greater flexibility for our staff and increase the scope to meet the Board’s commitment to equal opportunities.

In addition, we can broaden the traditional recruitment market and gain access to alternative labour markets allowing us to attract and retain staff.

There are also environmental advantages by avoiding unnecessary car journeys.  

Top Tips on using the Homeworking Policy

  • Individuals working at home retain an NHSGGC base
  • Individuals working from home have their home as their office base
  • Suitability for home working will depend on the post
  • Home working must be approved by the line manager
  • Subject to regular review
  • Regular and effective communication between employee and line manager is paramount.
  • A home working risk assessment must be completed for everyone working from home
  • Same Employment Rights apply to home workers
Guidance

What is the guidance for working at home?

 In order to compliment the Home Working Policy, guidance was created in partnership in September 2020, which is available to view here.

What are the benefits of Homeworking?

There are a number of reasons why homeworking and working at home
is desirable including:

• providing greater flexibility
• increasing scope to meet the Board’s commitment to equal
opportunities, (e.g. it may enable a person with disabilities to do a job they otherwise would not be able to do)
• reducing energy consumption and pollution from unnecessary car journeys
• attracting and retaining staff
• providing a working environment which allows work to be carried out effectively and efficiently

The HR Support and Advice Unit can be contacted on 0141 278 2700 if you have any further questions or need guidance on this policy area.

Maternity Leave

The purpose of the maternity leave policy is to detail the eligibility of employees to receive occupational NHS maternity pay. The policy details the eligibility criteria for the occupational scheme and the application process.

The policy also details the ability to return to work during maternity leave for KIT (Keeping in Touch) days if you would like to do so and the obligations on the employer to ensure an appropriate risk assessment is carried out to ensure your health and safety when pregnant and on your return.

More detailed guidance and frequently asked questions can be found under the guidance tab.

Update to Childcare Voucher Scheme

Application Process for Doctors and Dentists in Training

Doctors and Dentists in training with GGC currently on placement at another board – please use the link below to complete the paper application, this should be submitted to your placement board:

Maternity Leave Application Form 

All other trainees who are working within GGC should apply through eESS (Employee Self Service).

Policy

NHS Scotland Workforce Maternity Policy

If you have any questions in relation to this policy please contact the HR Support and Advice Unit.

Update to Childcare Vouchers Scheme

Forms

The following documents can be downloaded as part of the maternity leave process – 

eESS Maternity Standard Operating Procedure

Maternity Communication Checklist

Risk Assessment Form

Please contact the HRSAU for further information or clarification on their use.

Please note: Doctors and Dentists in training are required to complete a paper based application. Use the link below to locate and complete the application. This should then be passed to your placement board to process:

Maternity Leave Application Form

Maternity Leave Guidance

What is Maternity Leave?

Maternity Leave is a period of absence from work granted to a mother before and after the birth of her child.

Am I entitled to Maternity Leave?

An employee working full-time or part-time will be entitled to paid and unpaid maternity leave under the NHS contractual maternity pay scheme if:

You have twelve months continuous service with one or more NHS employers at the beginning of the 11th week before the expected week of childbirth

You notify your employer in writing before the end of the 15th week before the expected date of childbirth (or if this is not possible, as soon as is reasonably practicable thereafter)

  • of your intention to take maternity leave
  • of the date you wish to start your maternity leave
  • that you intend to return to work with the same employer or other NHS employer for a minimum period of 3 months after your maternity leave has ended
  • provide a MATB1 form from your midwife or GP giving the expected date of childbirth

How much time off am I entitled to?

All employees will have the right to take 52 weeks of maternity leave. Please refer to the FAQ guide for details on pay entitlement related to length of service.

How do I apply for Maternity Leave?

In order to apply for maternity leave you must complete a maternity leave transaction through eESS employee self service. This will allow you to enter the dates for your maternity leave which will be submitted to the appropriate manager to approve the initial request which then progresses to HR Support and Advice Unit.  One you have completed the maternity leave transaction you must provide your manager with your original MATB1 form before the end of the 15th week before the expected date of childbirth. There is a function on eESS to electronically attach the MATB1 form.

If you do not have an eESS ID due to not having a GGC email or access to GGC network then your manager can complete the maternity leave transaction on your behalf via manager self service.

Your paperwork will then be processed by HR and Payroll. You/ your manager will be able to view your maternity leave dates via eESS self service functions.

eESS Maternity Leave Standard Operating Procedures

What happens with my holiday entitlement?

Employees continue to accrue all their annual leave and public holidays as normal throughout the entirety of their maternity leave, it does not need to be recalculated.

For example, if a nurse took maternity leave from 1 April 2019 to 31 March 2020 – i.e. a whole annual leave year – then they would return to work on 1 April 2020 with double their normal annual leave entitlement and 16 rather than 8 public holidays (still pro rata for part-time staff)*.

However, as early as possible between a manager being notified of an employee’s pregnancy and before that employee goes on maternity leave, the manager and employee need to discuss how best to plan to use this annual leave, pre- and post-maternity leave, including how much might need to be carried forward into a new annual leave year as it is not possible to take annual leave during maternity leave.

*Doctors and dentists have different annual leave years and entitlements than in the example above – please see Medical and Dental Policies – NHSGGC – however the principle of not losing any entitlement on account of maternity leave applies equally to all staff. 

What are keeping in touch days?

Keeping in touch (KIT) days are intended to facilitate a smooth return to work for women returning from maternity leave.

An employee may work for up to a maximum of 10 KIT days without bringing her maternity leave to an end. Any KIT days will not extend the maternity leave period and will be paid at the employee’s basic daily rate.

It is important that the employer and employee have early discussion to plan and make arrangements for KIT days before the employee’s maternity leave takes place.

Please note: Employees who agree to work KIT days will not be paid for work done in addition to SMP. The statutory rules provide for payment at a rate no less than the weekly value of SMP for work done on a KIT day, so if you work 10 hours on a KIT day with a contractual payment of £190.00 you will not receive the £190.00 in addition to the weekly rate of SMP (£172.48 for 2023/2024) however since that exceeds the SMP rate you will be paid £190.00 instead of SMP. If you work 8 hours on a KIT day and the contractual payment is £80.00, you will receive £172.48 SMP which is higher than the contractual payment. Payment is made of the higher value only.

Return to Work Arrangements

Employees should be provided with information and support regarding return to work arrangements. These include:

  • The right to return to their job under the original contract on no less favourable conditions;
  • The right to request a return to work on flexible working arrangements;
  • The right to parental leave; and
  • Provision of support for mothers who wish to breastfeed after they return to work.

Not returning 

On the occasion you notified your manager of your intention not to return to work with the same or different NHS employer, in accordance with the most recent NHS Circular: PCS(AFC)2019/7– if an employee fails to return within 15 months of the beginning of their maternity leave they will be liable to refund the whole of their maternity pay, less any Statutory Maternity Pay received.

Keeping records up to date

We need to know when you’re at work and when you have any type of time off. This is important to make sure we pay you correctly too.

All managers should ensure that SSTS is updated correctly and payroll is informed, where SSTS is not available.

The HR Support and Advice Unit can be contacted on 0141 278 2700 if you have any further questions or need advice on this policy area.

FAQs

Informing my employer

What Evidence Do I Need To Give My Employer?

If you are expecting a baby you will need to submit to your manager a MATB1 form or a letter from your midwife or doctor that confirms the week your baby is due. This week is called the Expected Week of Confinement or EWC.

When Should I Tell My Manager That I’m Expecting A Baby?

You should tell your manager as soon as possible but no later than 15 weeks before the EWC. You will receive a MATB1 from your midwife or GP once you are at least 20 weeks pregnant. To find the 15th week before the EWC, find the Sunday before the due date (unless your baby is due on a Sunday, in which case use the due date), and count back 15 weeks.

Will I Receive Written Confirmation from My Employer?

You will be able to view the details of your maternity dates via eESS employee self service.

If you are not entitled to Statutory Maternity Pay (SMP), you will also be given a Form SMP1, which you should use to claim Maternity Allowance from Job Centre Plus.

My entitlements

Am I Allowed Time Off For Ante-Natal Care?

Yes, but you must provide evidence of appointments and give your Manager reasonable notice of your leave.

How Long Am I Entitled To Take Off Work for my Maternity Leave?

All pregnant employees are entitled to take up to 52 weeks’ statutory maternity leave (SML) around the birth of their child. 

Am I Entitled To Statutory Maternity Pay (SMP)?

Do you have at least 26 weeks service with NHS Greater Glasgow and Clyde 15 weeks before your baby is due?

a) Yes, you will receive 39 weeks statutory maternity pay as long as you have at least 26 weeks continuous service with NHSGGC by the 15th week before the week your baby is due and your average earnings exceed the Lower Earnings Level for National Insurance purposes (£123 per week for 2023/2024 tax year).

b) No, not if you are employed for less than 26 weeks prior to the 15th week or your average earnings are less than the current Lower Earnings Level for National Insurance purposes. 

c) If you are unsure if you qualify, the payroll department can advise you on this.

Do I accrue annual and public holiday hours whilst I am on Maternity Leave?

Yes, all employees on Maternity Leave will accrue both annual leave and public holiday hours.

With agreement from your line manager, these hours can be used either at the start of the leave, at the end or a combination of both.

Payments

SMP – What Is the current rate and the current Lower Earnings Level for National Insurance?

A3.1 The current rate of SMP is £172.48 per week (or 90% of an employee’s average weekly earnings before tax if lower than £172.48). You can find this at https://www.gov.uk/maternity-pay-leave/pay.

To qualify for SMP you must have average earnings at least equal to the Lower Earnings Level for National Insurance purposes which is currently £123 per week. You can find this at https://www.gov.uk/government/publications/rates-and-allowances-national-insurance-contributions/rates-and-allowances-national-insurance-contributions

How do I Calculate SMP?

The calculation period is the eight weeks, if you are paid weekly, up to and including the 15th week before your baby is due. If you are paid monthly, the calculation period is usually based on the last two monthly payments received before the end of the 15th week before your baby is due. To work out the weekly average if you are monthly paid, add up the pay on the payslips, divide by 2 , multiply by 12 and divide that number by 52. Pay can include holiday pay, bonuses, overtime, sick pay and any previous periods of SMP but not Maternity Allowance. National pay awards, usually effective from 1st April, which fall due after the assessment period will result in the reassessment of SMP based on values derived from the increased salary. The revised SMP will be payable from the start of the maternity leave or from the effective date of the pay award (usually 1st April), whichever is later.

What If I Am Not Entitled To Statutory Maternity Pay?

If you do not qualify for SMP, you may still be able to receive Maternity Allowance. If you are not entitled, an SMP1 form will be sent to your home address at the time your maternity leave application is processed. You should take this to the Department of Work and Pensions who in turn will advise you if you qualify for Maternity Allowance.

How Is Statutory Maternity Pay Paid?

You will receive your pay on your normal pay day. SMP is paid in complete weeks. If you are monthly paid, some months will have four weeks SMP and others will have five. The number of weeks is determined by the number of Saturdays in the month. Your pay slip will be sent to your home address from your department.

How Much Payment Will I Receive During Maternity Leave?

A3.5 The payment for Occupational and Statutory Maternity Pay run concurrently and the amount you will be paid depends on your entitlement to each.

a). If you are eligible for occupational maternity pay and SMP :

8 weeks @ full pay

18 weeks @ half pay + SMP (£172.48 effective from April 2023 or 90% of average weekly earnings, whichever is less) provided the total receivable does not exceed full pay.

13 weeks @ SMP only (£172.48 effective from April 2023 or 90% of average weekly earnings which ever is less).    

13 weeks @ no pay

b). If you are not eligible for occupational maternity pay but you do qualify for SMP :

6 weeks @ 90% of average weekly earnings.

33 weeks @ SMP only (£172.48 effective from April 2023) or 90% of average weekly earnings, whichever is less).       

c). If you are eligible for occupational maternity pay but do not qualify for SMP :

8 weeks full pay less **Maternity Allowance

18 weeks half pay provided half pay plus **Maternity Allowance does not exceed full pay

13 weeks **Maternity Allowance

**Maternity Allowance is not paid by NHSGGC but by Dept of Work & Pensions 

Note:

Generally, Maternity pay starts on a Sunday. It is paid out in whole weeks.

e.g. If you start your maternity leave on Sunday 6th September 2015. you will receive: 

5 days basic pay 1st to 5th September

3 weeks mat leave 6th September to 26th September

The 27th to 30th September is not a full week therefore it will be added to your October pay.

How is Occupational Maternity Pay Calculated?

OMP is calculated using your earnings in the same fixed pay periods described for the SMP calculation. National pay awards and annual increments which fall due after this assessment will result in a reassessment of OMP based on values derived from the increased salary. Revised OMP resulting from a national pay award or increment will be applied from the start of the maternity leave or from the effective date of the pay award/increment, whichever is later.

What If I Change My Contract After My OMP Earnings Have Been Assessed But Before I Commence Maternity Leave?

Any changes to your contract which take effect after the OMP earnings have been assessed will impact the OMP which you will receive. OMP will be recalculated to reflect contractual change to, for example, your grade, contracted hours or to the out of hours banding payment made to doctors in training. In some cases this reassessment will positively impact the level of OMP whereas in others the recalculation will produce a lesser value of OMP than the original calculation.

I Have Heard You Can Request That The Payments Are Given Evenly Instead Of Ending Up The Last Few Months With Very Little Income. How Does This Work?

Maternity Pay, by prior agreement with your employer, may be paid in a different way such as equal weekly values spread over the maternity leave period of up to 52 weeks.  However, HMRC regulations state employees must receive at least 90% of their salary for the first 6 weeks of their maternity leave; therefore, equal payments cannot be applied to this period. 

If you wish to apply for equal payments of your Occupational Maternity Pay, you can do so via section 18 of the Maternity Leave Application Form. This option, if selected, must be made prior to the commencement of your maternity leave and this cannot be changed afterwards.

I Am Currently Off Work On Maternity Leave And I Am Pregnant Again. How Will My Pay Be Calculated For This Second Period Of Maternity Leave?

Your entitlement to both Statutory and Occupational Maternity Pay are calculated on the payments received during the 8 week period prior to the Qualifying Week. If your earnings during that period have been reduced because you were receiving half pay or you were on unpaid maternity leave then OMP / SMP for the second period of leave will reflect these reduced earnings.

What Payment Will I Receive If I Do Not Intend to Return to Work?

The qualifying criteria for both OMP and SMP are the same whether you are returning to work or not. Therefore, providing you satisfy the qualifying conditions you will receive 6 weeks pay at 90% of your average weekly earnings followed by 33 weeks at the standard rate of SMP. These payments will be made on an ongoing basis and, if you are paid monthly, will be blocked into a number of weeks each month depending on the number of Saturdays in that month.

I Am Undecided Whether I Will Return to Work or Not – How Will I Be Paid?

You will be treated initially as if you do not intend to return to work and will be paid 6 weeks at 90% of average earnings followed by 33 weeks at the standard rate of SMP. If you subsequently decide to come back to work, and work for a minimum of three months, you will be paid the difference between what you have been paid under the leaver entitlement and the amount which would have been paid to you if you had declared your intention to return at the outset.

Sickness Absence during pregnancy

What If I Am Off Sick Prior To My Maternity Leave With An Illness That Is Not Connected To My Pregnancy?

If you are off work with a non-pregnancy related illness you will receive any sickness benefits that you are entitled to be paid up to the point of the notified date of maternity leave then SMP will commence.

What If I Am Off Sick Due To A Pregnancy Related Illness?

Any sickness benefit or SSP is paid up to the 4th week before the expected date of confinement. If you continue to be off sick after this period you will start Maternity Leave and will be paid SMP. Odd days of pregnancy related illness within the last 4 weeks before EDC may be disregarded and treated as sick leave if you wish to continue working.

After my baby is born

What Happens If My Baby Is Born Early?

If your baby is born prematurely or before the notified expected week of confinement all entitlements for maternity leave and pay are the same as if your baby were born full term. If your baby is born before the 11th week of EDC and you have worked during that week, your maternity leave will start on your 1st day of absence. If you have been off on certified sick, your maternity leave will commence the day after the birth.

My Baby Is In Hospital. Do I Need To Take Maternity Leave?

Yes it is a legal requirement that you take a minimum of 2 weeks immediately after the birth however the occupational scheme rules allow you to return to work and take the rest of your leave when your baby comes home by mutual agreement between you and your manager. However, if you choose to do this you will forfeit SMP at the lower rate for each week worked.

What Happens If My Baby Is Born Late?

If your baby is born late this does not affect the payment of SMP.

Fixed Term

I Have A Fixed Term Contract, What Am I Entitled To?

If your contract is due to end after the 11th week before the EDC and you have 12 months continuous service your contract will be extended to allow you to receive 52 weeks leave including occupational and statutory maternity pay and 13 weeks of unpaid maternity leave. If you do not have 12 months continuous service you may still be entitled to Statutory Maternity Pay if you have 26 weeks continuous employment at the qualifying week. If your contract is due to end prior to the 11th week before the EDC you will not receive any occupational maternity pay from NHSGGC however you may still be entitled to SMP or maternity allowance. The Payroll Department will be able to confirm your entitlements.

Will I Be Able To Return To My Fixed Term Post?

There will be no right to return if your contract would have ended had your pregnancy and childbirth not occurred. Your contract will be terminated under the provisions of ending a fixed term contract at the end of your Maternity Leave.

Will I Be Required To Pay Back Any Occupational Maternity Pay I Received?

No, the repayment provisions will not apply if your contract would have ended had your pregnancy and childbirth not occurred.

I Have A Rotational Training Contract, will I be able to complete this?

If you are on a planned rotation of appointments with one or more NHS employer as part of an agreed programme of training, you will have the right to return to the same post or to the next planned post irrespective of whether your contract would otherwise have ended if pregnancy and childbirth had not occurred. In such circumstances, your contract will be extended to enable you to complete the agreed programme of training. Special rules apply if your rotation to another employer takes place between the 14th and 11th week before your baby is due which may see your entitlement to OMP being paid by your new employer and SMP being paid by your current employer. 

Keeping In Touch

Will My Manager Keep In Touch With Me During My Maternity Leave?

Yes, Your line manager should keep in contact with you throughout the period of your confinement and maternity leave, providing information and support where required and a link to the workplace.

What Is The Purpose Of Keeping In Touch (KIT) Days?

KIT days facilitate the process of an employee and their manager keeping in touch during the maternity leave period and support the smooth return to work for the employee returning from maternity leave. Examples of when they may be used include Training/Development sessions, team meetings, service or policy updates or working a normal shift.   

Do I Need To Use All 10 Available KIT Days During My Maternity Leave?

No. KIT days are optional.  You may choose to work any number in agreement with your manager or indeed decide that you do not wish to work any KIT days during Maternity Leave. The payment rules for KIT days worked, up to a total of 10 days.

Can I Work More Than The 10 Available KIT Days During My Maternity Leave?

No. If you work an 11th day,  your maternity leave will come to an end.

Are There Any Periods During My Maternity Leave When I Am Not Able To utilise KIT Days?

You may not work by law during the two weeks immediately following the birth of your child. 

I Understand That If I Only Use A KIT Day To Go Into Work For 2 Hours Training, This Will Count As Me Using 1 KIT Day. Does This Mean I Am Paid For 1 Days Work Or Only 2 Hours Work?

Any work done on any KIT day under your contract of employment will count as a whole (one) KIT day. Therefore, if you attend work for a 2 hour training session this will count as 1 KIT day. 

How Should Any Hours Worked As A KIT Day Be Input And Recorded On SSTS To Ensure The Correct Payment?

Hours worked on a KIT day should be recorded as a roster note in SSTS and the detail will be passed automatically to Payroll where a manual calculation of the KIT payment will be performed. The roster note should describe the date and hours worked together with an indication of how many KIT days have been worked (including this latest KIT day) in the current maternity leave absence.

Will Any KIT Days Worked Extend The Maternity Leave Period?

No.

Do The KIT Days Have To Be Worked Consecutively?

No. This is not essential and the planned KIT days can be worked consecutively or not, as agreed between the employee and their manager.

Will I Be Paid Any Worked KIT Days In Addition To Statutory Maternity Pay (SMP)?

No. Employees who agree to work KIT days will not be paid for work done in addition to SMP. The statutory rules provide for payment at a rate no less than the weekly value of SMP for work done on a KIT day, so if you work 10 hours on a KIT day with a contractual payment of £190.00 you will not receive the £190.00 in addition to the weekly rate of SMP (£172.48 from 6 April 2023) however since that exceeds the SMP rate you will be paid £190.00 instead of SMP.  If you work 8 hours on a KIT day and the contractual payment is £80.00, you will receive £172.48 SMP which is higher than the contractual payment. Payment is made of the higher value only.

If I Work A KIT Day When Should I Expect To Receive Payment?

Payment will be made in the first pay bill run after input of the SSTS roster note.

What Happens If I Work More Than 1 KIT Day In A Week Or If I Work A Week Solely Made Up Of KIT Days?

he KIT days payment will be based on the total number of hours worked in that calendar week. The contractual payment for KIT days worked will be compared to the SMP value and the higher payment will be paid.

If I Am Entitled To Maternity Allowance Only And Not Eligible For SMP, How Will My Payment Be Calculated?

Payment for KIT days worked will be made for any amount greater than the weekly value of Maternity Allowance. If the KIT day calculation is less than the value of MA then no payment will be made.

Am I Allowed To Utilise KIT Days When On Unpaid Maternity Leave (Normally Weeks 40 To 52) If So How Will The Payment Be Calculated?

KIT days will be paid at the normal hourly rate as if the employee were at work.

What Impact Will Working A KIT Day Have On My Occupational Maternity Pay?

If the KIT day is worked between weeks 1 to 26 of maternity leave, the calculation will be based on the greater of :

  1. payment for hours worked, or
  2. payment for 1 day OMP (i.e. at full or half pay), or
  3. Full week value of SMP

If the KIT day is worked between weeks 27 to 39 of maternity leave, the calculation will be based on the greater of :

  1. payment for hours worked, or
  2. Full week value of SMP

If the KIT day is worked between weeks 40 to 52 of maternity leave, the calculation will be based on

  1. Payment for hours worked

I’m Still Breast Feeding, Will This Affect Me Working Keeping In Touch Days?

Your employer is required to complete a risk assessment of your working conditions and provide you with the required facilities including an area to rest and express milk and a dedicated storage space for storing expressed milk.

Returning to Work

What Is The Earliest Date I Can Return After The Birth Of My Baby?

The legal minimum period of maternity leave is 2 weeks after your baby is born.

What Is The Latest Date That I Can Return?

52 weeks after the start of the maternity leave however, this may be extended by local agreement in exceptional circumstances.

Do I Have To Give Notice To Return?

Only if you wish to return earlier than your original return date, in which case you must give 28 days notice of your return. 

What If My Circumstances Change And I Am Unable To Return To Work?

You will be asked to repay the full amount of Occupational Maternity Pay received less 6 weeks at 90% of OMP. Arrangements can be made with the Payroll Department to repay the sum owed in reasonable instalments to avoid unnecessary hardship.

Will I Be Given Support To Continue Breastfeeding On My Return To Work?

Yes, We aim to support and encourage mothers who wish to breastfeed after they return to work. If you wish to continue breastfeeding your child when you return to work you should arrange to meet your line manager to discuss the provisions required. This meeting will need to take place at least four weeks before you plan to return to discuss working arrangements, which will allow you to continue to breastfeed.

 As a result we may need to change your working pattern temporarily in order to support you and this should be discussed with your line manager prior to your return. Where practicable, time off during working hours will be provided to allow you to breastfeed if your baby is cared for nearby, or to express milk.

 Please refer to Board Breastfeeding Policy for more information.

New Parent Support (Paternity)

NHS Scotland Workforce New Parent Support Policy

An employee is entitled to take up to 2 weeks of new parent support leave if they are the biological father of the child, or the spouse or civil partner, partner, or nominated carer of a mother who gives birth to a child.

An employee will also be entitled if they are the intended parent on the birth of a child through a surrogacy arrangement or if they are adoptive parents where a child is matched or newly placed with them for adoption. Either adoptive parent may take new parent support leave while the other parent can take adoption leave.

From 6th April 2024 employees will be entitled to take their 2 week entitlement either as a single block or as two separate weeks of leave. This must be taken within 12 months from the date the child is born, placed for adoption or arrives in the UK in the case of overseas adoptions.

Only one period of new parent support leave and pay is available when there are multiple births, such as twins.

To qualify for Statutory Paternity Pay an employee must have completed at least 26 weeks of continuous employment with their current NHS employer at the end of the 15th week before the expected week or childbirth or the end of the week the adoption agency notifies them of a match. In the case of overseas adoptions, it is the date the child arrives in the UK or when the employee wants their pay to start.

An employee must also have average earnings above the lower earnings limit for National Insurance contributions during the 8 weeks before the end of the qualifying week.

To qualify for Occupational Paternity Pay an employee must have 12 months of continuous service with one or more NHS employer before they take their leave.

Partners must give 15 weeks’ notice from the expected week of childbirth of their intention to take New Parent Support Leave and 4 weeks’ notice of the exact dates of their leave.


The NHS Scotland Workforce New Parent Support Policy, including a guide for managers and a guide for employees can be found here.

Parental Leave

NHS Scotland Workforce Parental Leave Policy

The Parental Leave Policy is one of the Work-Life Balance Policies which allows our staff to balance family and work commitments and spend time with their children.

To be eligible to parental leave an employee must:

  • have 12 months of continuous service with one or more NHS employers
  • have or expect to have responsibility for a child (to have responsibility for a child, the employee must be the biological or adoptive parent)
  • be taking leave to spend time or otherwise care for the child

Employees are entitled to 18 weeks of leave for each child under 18. For NHS Scotland employees, the first 4 weeks is paid leave. Pay will be as if at work and will reflect contractual hours. The remaining 14 weeks are unpaid.

Employees will be asked for evidence of entitlement when they make their first request for leave for a child. This will be in the form of a birth or adoption certificate.

The paid element must be taken before the child’s 14th birthday or 18th birthday for an adopted child or a child with a disability.

Employees usually take parental leave in weekly blocks.

If an individual changes employer, the entitlement balance is not restored to 18 weeks. The individual should notify their new employer of any parental leave and pay already taken.

An employee should request parental leave giving at least 3 weeks notice before the start of the leave using the Parental Leave form.

If an employee is requesting to take more than 4 weeks of leave in a continuous block, they should normally give their manager 2 months’ notice. However, if the manager is able to support the leave with less notice, it should be accommodated.

The NHS Scotland Workforce Parental Leave Policy, including a guide for managers and a guide for employees can be found here.

Public Holidays

The Public Holidays for 2023/24 are as follows:

Good Friday: 7th April 2023
Easter Monday: 10th April 2023
May Day Monday: 1st May 2023
King’s Coronation: 8th May 2023
Autumn Monday: 25th September 2023
Christmas Day: 25th December 2023
Boxing Day: 26th December 2023
New Year: 1st January 2024
New Year: 2nd January 2024

The Public Holidays for 2024/25 are as follows:

Good Friday: 29th March 2024
Easter Monday: 1st April 2024
May Day Monday: 6th May 2024
Autumn Monday: 30th September 2024
Christmas Day: 25th December 2024
Boxing Day: 26th December 2024
New Year: 1st January 2025
New Year: 2nd January 2025

Please see further information regarding Good Friday Public Holiday (29th March 2024) for Leave Year 2024/2025 here.

Reduced Working Year

Board Reduced Working Year Policy.

The purpose of this policy is to promote flexible working practices and to define one of these, the reduced working years. Most commonly the reduced working year is utilised as a term time arrangement where the duties of the post are carried out during school terms.

The policy details how a reduced working year contract would work in practice.

Please contact the HR Support and Advice Unit if you have any questions in relation to this policy.

Guidance

What is a reduced working year?

A reduced working year can take a number of forms. One of the most common examples is term time working. This is a formal agreement whereby the duties and responsibilities of a post are carried out (either full-time or part-time) during school terms. The salary of the post is reduced proportionately to the hours worked by the employee. However, these principles would apply regardless of whether a reduced working year contract is explicitly linked to school terms or not.

What are benefits of a reduced working year?

A reduced working year provides the opportunity for employees to work during certain periods of the year while maintaining their career prospects and personal development. It allows employees to remain on a permanent contract and gives them unpaid leave during school holidays.

Am I entitled to submit an application?

Yes, an application to request a reduced working year contract is open to all employees as well as prospective employees, no matter what level in the organisation. Where posts are not considered to be suitable for a reduced working year contract, a full explanation will be given by the line manager.

How do I submit an application?

You should complete a Flexible Working Application form and submit it directly to your line manager. 

The HR Support and Advice Unit can be contacted on 0141 278 2700 if you have any further questions or need guidance on this policy area.

Shared Maternity Leave/Shared Adoption Leave

The Shared Maternity and Shared Adoption Policy outlines the procedure employees must use to request shared maternity and shared adoption leave. It also details their statutory and contractual rights and pay arrangements.

The Once for Scotland Workforce Shared Maternity and Shared Adoption Policy and application forms can be found here. Completed forms should be sent to the HR Admin Team via the HR Portal.

Special Leave

NHS Scotland Workforce Special Leave Policy

NHSGGC understands that employees need to balance the demands of work requirements with domestic responsibilities. Whilst each employee is responsible for ensuring appropriate care mechanisms are in place to meet their personal responsibilities, NHS GG&C may assist in circumstances where arrangements have unavoidably broken down and time off work is required.

Our Special Leave Policy explains how time off from work is managed, for situations such as to deal with domestic emergencies, the serious illness or death of a partner, family member or relative, close friend or colleague or for short term carer’s leave.

Special Leave is also used for time off for public duties such as jury service, member of a public body such as Children’s Panel or training days with Volunteer Forces.

Please contact the HR Support and Advice Unit if you require further advice.

There is a separate Reserve Forces Training and Mobilisation Policy

Biography

Elaine was elected by fellow Trade Union colleagues as Staff Side Partnership Lead on 1st September 2020 for a 4 year term.

Elaine joined the NHS Greater Glasgow and Clyde Health Board over 40 years ago as a Biomedical Scientist specialising in Microbiology and has been active a Trade Union steward for Unite the Union for over for over 25 years.

Elaine would assert that we should Assume Nothing and Question Everything!

Contact Information

Biography

Kirstin started her administrative career in NHS Forth Valley before joining NHS Greater Glasgow and Clyde as Personal Assistant to the Director of Human Resources and Organisational Development, a post held for 15 years. Kirstin commenced her post as the Area Partnership Forum (APF) Administrator in January 2022 and is the first point of contact for the Employee Director’s Office. Kirstin is the Administrator for the Area Partnership Forum and the Area Joint Trade Unions and Professional Organisations Committee (JOC).

Contact Information

Biography

Amanda joined NHS Greater Glasgow and Clyde Health Board in 2001 as an Occupational Therapist. She has been a BAOT trade union steward since 2006.

Amanda was appointed the role of joint Staff Side Partnership Lead from 4th September 2022 until September 2026; she was elected by her fellow joint trade union colleagues.

Amanda’s main focus is on building excellent working relationships with the 14 trade unions, delivering meaningful representation on behalf the 14 trade unions at Board level and supporting the Employee Director.

Contact Information

“Clinical Supervision provides nurses with space to reflect on and discuss aspects of their role that are motivating and inspiring them, and also those elements that are frustrating or concerning them. Nurses and their supervisors can then jointly work through how the former can be promoted and the latter addressed” (Scottish Government, 2017).

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NHS Education for Scotland short animation giving an overview of clinical supervision
What is restorative clinical supervision?

The restorative model of clinical supervision is recognised as an approach to support reflective practice that can help build practitioners’ resilience by focusing on the individual’s (supervisee’s) experience, aiming to sustain their wellbeing and their motivation at work.

This is achieved through guided reflection, exploratory questioning and supportive challenge, enabling a focus on action planning and goal setting. Restorative clinical supervision offers practitioners the opportunity to regularly discuss the positive aspects of their work which is as important as exploring those issues they find more challenging (NHS Education for Scotland, 2021). 

Why is restorative clinical supervision important?

Restorative clinical supervision is considered essential to support the nursing and midwifery workforce with the emotional challenges of their role, develop their reflective capabilities, and enable them to address professional challenges in new and innovative ways, thus contributing towards a healthy workplace culture (NHS Education for Scotland, 2022). 

Why is clinical supervision important?

NHS Scotland is committed to enabling the nursing and midwifery workforce access to regular clinical supervision and support. This includes non-registered staff such as health and care support workers.

This commitment is required to ensure that safe, effective and high-quality person-centred care is provided to patients and support families and carers. In line with the Chief Nursing Officer for Scotland’s vision (Scottish Government, 2017), the aspiration is for all nurses and midwives to participate in clinical supervision appropriate to their role by 2030. 

How do I access clinical supervision?

If there is no established restorative clinical supervision within your clinical area, please contact your Practice Education Facilitator (PEF) or Care Home Education Facilitator (CHEF) for further information. If you do not have an allocated PEF or CHEF you can contact the team using the generic email address practiceeducation@ggc.scot.nhs.uk

Where do I find out more information?

We recommend that all practitioners preparing to participate in restorative clinical supervision as supervisees, undertake Clinical supervision unit 1: fundamentals of supervision. Unit 1 is designed to provide you with an introduction to clinical supervision; what it is, the purpose, processes and potential benefits.  

How do I become a clinical supervisor?

One of the ways in which to develop the skills to become a clinical supervisor is to participate in the Clinical Supervisor Preparation Programme. This programme is managed and facilitated by the practice education team in collaboration with the NHS Education for Scotland (NES) Nursing and Midwifery Practice Educators.

The programme will offer you an opportunity to participate in a programme using a blended learning approach which builds on the theoretical foundation provided by the self-directed online learning units. Completion of the units is undertaken in conjunction with the online skills development workshops. The programme will also provide you with an opportunity to practice and develop the knowledge and skills for the role of clinical supervisor. 

What is the programme structure?

Participants are asked to engage with and complete the four self-directed online learning units (approx. 6hrs). They can be accessed on TURAS Learn and are part of the NES Clinical supervision resource. You will then be offered five facilitated skills development workshops accessed using MS Teams (approx.11hrs) or two in person study days held centrally within the board area. 

How do I apply for the clinical supervisor preparation programme?

The enrolment process is managed and facilitated by the PE team. There is a current timetable for this year and the programme runs on Tuesdays and Wednesdays. Participants are requested to choose a cohort when booking for example, all Tuesdays or all Wednesdays. The enrolment form has a list of all the cohort dates and times you should complete this with your preferred dates.

References

NHS Greater Glasgow and Clyde believe that all staff should be able to thrive and flourish at work. It is a core role of the organisation and managers to support staff to enable them to do this.

For a staff member with a disability and / or a long-term health condition, standard working practices should be reasonably adapted to enable that member of staff to continue to work. Doing this will:

  • Enable the staff member to feel appreciated and valued at work
  • Help us retain staff and reduce sickness absence
  • Ensure that we comply with relevant equality legislation  
  • Remove barriers to full participation to all our staff
  • Implement reasonable adjustments to avoid the time spent managing sickness absences.  

Putting in place a reasonable adjustment can mean that a member of staff is treated differently from their colleagues and is in fact what we are required to do under the law. This is the difference between treating team members equally and equitably.

Our Reasonable Adjustment Guidance explains what reasonable adjustments are and how managers should support any of their staff with disabilities or long-term conditions.

This is accompanied by the Workplace Adjustment Passport and Reasonable Adjustment Review Form, which should be used by staff and managers to record any agreed adjustments.

As part of supporting staff through reasonable adjustments, managers may wish to explore flexible working options that can help remove or reduce workplace barriers. Two NHS Scotland policies can be especially helpful:

  • Flexible Work Location Policy – this sets out how staff can request to work from different locations, including from home, where appropriate.
  • Flexible Work Pattern Policy – this provides guidance on adapting working hours, patterns, or shift arrangements to meet individual needs.

These options can support staff with health conditions, disabilities, or other circumstances where flexibility is a key enabler to remaining in work or returning to work safely.

The Neurodivergent Sub-Group of the Staff Disability Forum have, in partnership, developed a webpage aimed at helping staff support and work with neurodivergent colleagues.

Some helpful case studies and links to further resources are below.

Case Study 1 – a member of staff who experiences sensory issues and wears hearing aids

Susanne, aged 23 years, is a newly recruited staff member within an inpatient setting. She is a trainee within the Audiology team. She wears hearing aids in both ears and did not disclose information about her disability during the interview. However, she informed her manager when offered the job. Her manager contacted HR to seek advice about how to proceed and support this recruitment process as well as Susanne with reasonable adjustment to work within the team. 

What adjustments would make a difference?

  • Discussing the role and responsibilities with Susanne.  
  • Speaking with Susanne to gain a greater understanding of her needs. 
  • Making a referral to Occupational Health. 
  • Discussing potential adjustments to equipment or environment that may be required. Providing extra time to carry out record keeping and lengthening appointment time with patients.
  • Gaining consent from Susanne to disclose information about her needs with the team and specifically her supervisor. 
  • Provision of emotional support from peers and colleagues to ensure Susanne feels that she is heard and listened to.
  • Creating a personalised fire evacuation plan.
Case Study 2 – an employee returning to work after a long-term sickness absence following a stroke

The experienced employee was referred to Occupational Health (OH) following his return to work after a stroke. He is 41 years old and does not want to go for medical retirement. 

The employee has difficulty concentrating, focusing on tasks and can appear to be anxious, and therefore to be struggling physically. During the OH consultation, the employee indicated that his cognition, hearing and physical functions were impacted. He was under the care of rehabilitation for 8 months. Prior to the appointment, the staff member had no clue about any adjustments but was keen to return to work to keep him occupied. 

At the rehab centre, he met therapists (OT, Physio, and Audiology) who were able to improve the functioning to manage activities of daily living (ADLs), but this required time. 

Key Issues: 

  • The ward environment is busy and distracting.
  • Having difficulty remembering processes and therefore anxious that they appear to be not coping, which affects physical functioning such as typing/ writing.                    
  • Unable to walk long distances.  

Adjustments suggested: 

  • The OH Staff Nurse identified and proposed a graded return to work with increased meetings with the supervisor. Would be happy for workplace adjustments passport to be completed covering: 
  • Support with routine planning.
  • To use a quiet office to complete his written work, such as care plans. 
  • Prepare check lists for tasks/processes. 
  • Using flowcharts to make following processes easier, as the standard operating processes contained too much information, which caused confusion. 
  • During rounds/meetings, they use a note-taking app on their work phone. 
  • Use of aid when walking. 
  • Taking frequent breaks as and when required. 
  • Flexibility to work from home when too tired to stay on site.  It was noted throughout this agreement that duties would gradually increase and skills improve.
Case Study 3 – Member of staff entering the menopause

Anna is a nurse in a community setting. About 4 years ago – aged 48, she stared to notice symptoms.  “Not the stereotypical  night sweats and changes to my periods, but struggled with sleeping, sore joints, low mood and generally not feeling myself”. 

She was lacking in confidence – been in her job a long time so was feeling that she should be at the top of her game, but couldn’t remember things, was worried about driving, prescribing and stressed that she would make mistakes at work.

Lucky that she worked where there are lots of colleagues who were really supportive and said that it sounded like the peri-menopause.  They suggested Anna had a chat with her GP who provided her medication.

Anna didn’t talk to her line manager about it at the time, because she felt that she should have been able to manage things.  Anna didn’t want to be seen to be moaning or seen as weak.   While she feels she should have been able to, Anna didn’t have that relationship with her line manager at that time. 

What adjustments would have made a difference?

The single biggest thing that would have made a difference is some flexibility with start times.  Her team had an 8.30am meeting before the clinic day starts and Anna liked be present at the meeting, not rushing in at 8.30am.  If she’d had had a bad night with no sleep, that was incredibly difficult for her. Just to have known it was OK to text and say ‘had a bad night’ and get support from her manager to start a bit later, took away a lot of her stress and anxiety.

The other thing that was important was emotional support from peers and colleagues.  Just someone to off-load to, have a chat and listen to. 

Anna reflects that this needs a gentle approach because people might not be ready to accept the stage they are at, can be resistant to accepting that the symptoms are menopause. Her experience was that self-care is a big thing too – not just about medication.

Case Study 4 – adjustments for individual with Attention Deficit Hyperactivity Disorder 

The employee was referred to Occupational Health as a Management referral due to performance and capability issues as a newly qualified Staff Nurse.

The employee had difficulty with focussing on tasks and appeared to be anxious. During the Occupational Health consultation the employee indicated that when they were university they had been diagnosed as having ADHD and had been supported with written work assignments and placements as a student. As this was their first qualified Nurse post they did not know if they needed any adjustments.

As a newly qualified Staff Nurse they had a Preceptor (mentor) who was already providing one to one support to become familiar with the ward and processes to be followed. The Staff Nurse identified that they were developing a good bond with their Preceptor, and would be happy for a workplace adjustments passport to be completed and shared with the Preceptor and the Senior Nursing team.

Issues identified by the Staff Nurse was that they found the ward environment busy and distracting and had difficulty remembering processes and anxious that they appeared to be not coping.

We discussed the Scottish ADHD coalition Guide to ADHD  (www.scottishadhdcoalition.org)  in the workplace and used this to identify specific issues and solutions that the Staff Nurse may find useful.

Adjustments suggested

  • Increased meetings with the mentor, initially daily to supervise work and plan the daily tasks.
  • To work with the Preceptor as buddy rather than ad hoc catch ups.
  • To use a quiet office to complete her written work, care planning and prepare check list for tasks/ processes.
  • There was already SOP (standard operating processes) but the Staff Nurse identified they were too much information on them and these caused them difficulty.  They realised if they made bullet points they could follow processes easier.
  • During rounds/ meetings, use a note taking app on their works phone.
  • Once they became familiar with the ward routine they did not require as much feedback but continued to have meeting with the mentor so any difficulty was identified as soon as possible.

Measles is a highly infectious, rash illness that can lead to severe complications. Europe is currently seeing a resurgence of measles. Cases imported to Scotland, from the rest of the UK and elsewhere, could propagate local outbreaks within under-vaccinated communities.

Protection of healthcare workers (HCW) is especially important in the context of their ability to transmit measles or rubella infections to vulnerable groups. While they may need MMR vaccination for their own benefit (including protection against mumps), they should also be immune to measles and rubella for the protection of their patients.

It should be noted that staff exposed to measles who don’t have appropriate evidence of immunity should be excluded from 5 to 21 days after exposure.

Staff Immunity

Assessment of healthcare workers MMR status is undertaken by the occupational health service at pre-employment.   Due to the recent resurgence of measles it is recommended that all healthcare settings review the measles status of their staff.   This is particularly important in higher risk areas including Emergency Departments and those staff working with particularly vulnerable patients e.g. haematology, oncology, maternity, paediatric and adult infectious disease units.

Satisfactory evidence of protection would include documentation of having received two doses of MMR, or positive antibody tests for measles and rubella.

Managers/Supervisors – Please complete the attached form detailing any members of staff identified as requiring MMR or, are unsure regarding their immunity/immunisation status and forward confidentially to the occupational health service via email occupational.health@ggc.scot.nhs.uk

Alternatively, if a staff member would prefer to discuss this confidentially with Occupational Health please advise they contact us by email as above or call 0141 201 0600

Occupational Health will then review the staff lists provided and arrange for an appointment if required. We will initially be prioritising the higher risk areas and areas where staff are working with vulnerable patients including;

  • Paediatrics
  • Neonatal
  • Maternity
  • Emergency Departments
  • Health visitors/family nurses; school nurses / additional needs schools nurses
  • Haematology / oncology
  • Infectious Diseases
  • Rheumatology
  • Renal

For the purposes of confirming satisfactory evidence the following will be applied.   

  • All HCWs who have documented evidence of two doses of MMR or positive antibody tests for measles and rubella should be considered immune to measles and no further action is required.
  • HCW’s who do not have this evidence will be offered two doses of MMR.

Building a Better Workplace: Working together to ensure our workplace is free of racism.

We want all staff in NHSGGC to feels safe, respected, and valued. Our workplace should always be a place where differences are celebrated and where everyone has the chance to thrive, regardless of their background or identity.

If you believe you or one of your colleagues has been the victim of bullying or harassment, you can find out more information on our factsheet or access the new helpline by calling 0141 201 8545, Monday, Tuesday, Wednesday and Friday from 9am to 4pm and Thursday’s between 12.00pm to 4pm.

There is more information about how to contact HR for support and advice on HR Connect.

Speak Up:

  • If you witness or experience racism, don’t stay silent. Use your voice to challenge it. Remember, bystander intervention can be incredibly powerful.
  • Talk openly and honestly about race and racism with your colleagues. Open dialogue is key to understanding and building empathy.
  • Utilize our dedicated channels: If you feel uncomfortable speaking up directly, you can use our confidential Bullying and Harassment Helpline or speak to one of our Bullying and Harassment Confidential Contacts

Get Involved:

  • Join the BME Staff Network: Connect with colleagues from similar backgrounds, share experiences, and support each other. You can join as a BME member of staff or as an ally.
  • Attend our Bystander Training: Learn how to effectively intervene in situations of racism and discrimination. See the links to sign up at the bottom of this page.
  • Become an Ally: Actively support and advocate for colleagues from diverse backgrounds.

Remember, every action, big or small, makes a difference. By speaking up, intervening, and getting involved, we can create a workplace where everyone feels respected and empowered.

Let’s build a Better Workplace, free from racism and discrimination. Together, we can make a positive change.

Active Bystander Training

‘Active Bystander’ is an innovative and award-winning training session which provides skills to challenge unacceptable behaviours, including those which may have become normalised over time. Places can be booked for these 75 minute sessions in 2025/26 via our Cut It Out page on Staffnet. If you are an NHSGGC employee and unable to access Staffnet, please email ggc.staffexperience@nhs.scot with your name, job title and work base, so that we can book you on.

You can also view EDI and Active Bystander Training – Moving Beyond the Tick Box

Resources

Six Resources you can use to help make your workplace inclusive and welcoming.

Speak Up!

if you see have any concerns or issues at work, please Speak up! This could be about your working life, the quality of service we offer or the care provided to our patients. You can find out more about how to Speak Up on our dedicated webpage.

Frequently Asked Questions for staff, relating to the Scottish Covid Inquiry.

1. What is the Scottish Covid Inquiry about?

This is a statutory public inquiry set up under the Inquiries Act 2005 to establish the facts and learn the lessons of the strategic devolved response to the COVID-19 pandemic in Scotland.

2. What is the Inquiry looking into?

The remit sets out that the Inquiry is to investigate the strategic elements of the handling of the pandemic including its impact on the provision of health and social care, education, business and financial and welfare support.

The Terms of Reference of the Inquiry specify its remit and the issues it will be examining in more detail.

3. Who is conducting the Scottish Covid Inquiry?

Lord Brailsford, who is the Chair of the Inquiry, is responsible for the direction and manner of the Inquiry. He acts in an independent capacity. A Public Inquiry is inquisitorial in nature, not adversarial, so the Chair performs more of an examining role than a judge would in court proceedings.

4. What is a Public Inquiry?

A Public Inquiry is a formal, independent review relating to particular events which have caused or have potential to cause public concern, or where there is public concern that particular events may have occurred. The aim of a Public Inquiry is to help to restore public confidence in systems or services by investigating the facts through consideration of documentary and witness evidence, to determine what happened and help prevent recurrence.

5. What is the outcome of a Public Inquiry?

The outcome of a Public Inquiry is the production by the Chair, with input from the Inquiry Team, of a report which details key findings of fact and makes recommendations for the future. The Chair cannot make any findings of civil or criminal liability, nor can he award any compensation.

6. Is the Scottish Covid Inquiry directed at my actions?

It is the role of the Inquiry Team to gather evidence from varied sources, including witness evidence from individuals with knowledge of the relevant circumstances.

You may be asked to provide a witness statement to assist the Inquiry Team with its investigations (see Q.14 below). However, the findings and recommendations detailed in the Chair’s report will be directed towards the Scottish Ministers and not at particular individuals.

7. What is the format of the Scottish Covid Inquiry?

The Scottish COVID-19 Inquiry has adopted a thematic approach to its investigations and hearings, giving priority to evidence from people most impacted by the pandemic in Scotland. The three themes are: health and social care; education and young people; and finance, business and welfare. The evidence gathered at public hearings will inform the Inquiry’s ongoing work across its themes, the issues examined at future hearings, and its reports.

8. When are the Inquiry Hearings being held?

A preliminary hearing of the Scottish Covid Inquiry relating to health and social care was held on 28 August 2023. This was a short hearing where Lord Brailsford set out arrangements for the hearings commencing in October 2023. This was preceded by an epidemiology presentation on 26 July 2023 by Dr Ashley Croft.

The first diet of oral hearings concerning the Health and Social Care Impact began on 24 October 2023 and will continue until December 2023. Impact hearings will continue in February 2024. Statements are being made by Core Participants including charities, campaign groups and professional bodies.

9. Where are the Inquiry Hearings held?

The Inquiry hearings are currently being heard at Scottish Land Court, George House, 126 George Street, Edinburgh, EH2 2HH.

The closest public transport stops for George Street include Waverley and Haymarket railway stations, Edinburgh Bus Station, and the Princes Street and West End tram stops. No car parking is available at the venue.

10. Are the hearings public?

Public inquiries are open to the public and the media. However, numbers of attendees are severely restricted at hearings currently. The Inquiry offers dedicated space for core participant group members, members of the public and media, where they will be able to watch a broadcast of proceedings. The premises are at Regus, 83 Princes Street, close to the hearings venue. Seats must be reserved in advance. Proceedings are being live-streamed on the Inquiry’s YouTube channel.

11. Can I catch up with the proceedings at a later date?

The hearings will be still be available to watch on the Inquiry’s YouTube channel after each hearing. Opening statements are being published on the Inquiry website shortly before each hearing and transcripts are published on the Inquiry website shortly after each hearing.

12. Will the Health Board or any staff mentioned in any statements or hearings have a chance to respond to any perceptions put forward by families, care home colleagues or others?

There will be an opportunity for the Scottish special and territorial boards to submit a closing statement following current hearings. Statements made so far have been at a very high level and making limited references to specific Health Boards.

13. Will I be approached by the Inquiry Team to provide a witness statement?

The Inquiry Team is carrying out investigations which include reviewing relevant documentation and interviewing individuals with knowledge and experience of the Covid pandemic. You may be asked by the Inquiry team to provide a witness statement relating to your professional involvement.

14. Do I have to provide a witness statement if requested to do so?

Yes. Lord Brailsford has powers under the Inquiries Act 2005 to compel a person to give evidence to the Inquiry. If you do not comply with a requirement by the Chair, you may be found to have committed a criminal offence.

15. As a former NHS employee, do I still have to cooperate with the Inquiry?

Yes. Lord Brailsford has powers under the Inquiries Act 2005 to compel any person to give evidence to the Inquiry. If you do not comply with a requirement by the Chair, you may be found to have committed a criminal offence.

16. What happens next?

If the Inquiry Team considers that if might be useful to speak to you in respect of your knowledge of these issues, you will be contacted by a named team member from the Inquiry Team’s Hearings and Witness Support Team to arrange a suitable time for an interview appointment. Your named team member will confirm the interview details in writing, provide the name of the person who will conduct the interview, the location (or whether it will be appropriate to take the statement remotely), and will also ensure that you understand what is involved in providing evidence, giving statements and attending hearings.

The Inquiry team will inform you in advance of the issues about which you will be asked, as well as providing you with copies of the documentation you may be asked about.

17. Who can I take with me to the witness interview?

You may have somebody present with you at the witness interview, such as a work colleague, friend, official from your Trade Union or Professional Organisation, or a solicitor from the NHS Central Legal Office’s (“CLO”) dedicated Scottish Covid Inquiry team (which is acting for the NHS Scotland territorial and special health boards in the Inquiry). It is recommended that whoever accompanies you is not themselves likely to be asked to provide a statement. The recommendation is that a solicitor from CLO attends with you to provide as full legal support as possible.

18. Can I obtain separate legal representation?

NHSGGC will support you as fully as possible throughout your involvement in the Scottish Covid Inquiry. However, if you would prefer to be accompanied by an independent solicitor, the Inquiries Act 2005 allows for the possibility of an award of funding for legal representation for witnesses; applications for funding for legal representation must be approved in advance. You should speak with the Inquiry’s witness support team about this.

19. What happens at the witness interview?

There are likely to be two members of the Inquiry team in attendance, who will take your statement, by asking you questions and referring you to documentation for your comment. Giving a witness statement may take some time. The statement takers will allow regular breaks, but you should feel free to ask for breaks whenever you want. If a meeting is likely to last a long time, the interview will be spread over more than one day. Consider making your own notes of the interview; this will help in remembering what was said when you receive the draft statement of your interview.

20. Do I get a chance to see, and make changes to, my statement before it is finalised?

Shortly after your interview, you will receive a draft copy of your witness statement. This must be read thoroughly and any changes, additions or deletions can be made at this stage. You should sign the statement once you are satisfied that it accurately reflects your evidence. You may be asked to provide electronic verification in place of a signature, if the process is taking place remotely. Once the statement is signed, it then becomes your evidence to the Inquiry. If you subsequently wish to say something more, you can make a further statement.

21. Will my witness statement be public and will it attract media interest?

Evidence for hearings is currently published on the Inquiry website several days prior to hearings, so the media will have access to materials before and during each stage of the Inquiry hearings. This could lead to witnesses being quoted in media reports prior to appearing at the Inquiry.

22. Will I be called as a witness at the Inquiry?

Any member of staff who has been interviewed and provided a statement to the Inquiry Team may then be called as a witness at the Inquiry. However, in many cases, a witness’ statement will be sufficient and they will not also be required to give evidence at a hearing.

23. What should I do to prepare before giving evidence to the Inquiry?

If you are called to give evidence, it is important that you prepare for this by:

  • Reviewing all personal notes and files, as well as the documentation provided to you by the Inquiry Team in advance of giving your witness statement.
  • Familiarising yourself with the hearing surroundings by viewing the information about the venue on the Inquiry website.
  • Being prepared for possible media interest in the lead up to the hearing.
  • Being aware that you may have to wait at the hearing venue before you are called as a witness.
24. What should I expect when giving evidence to the Inquiry?

When called to give evidence, you must take an oath, or affirm, declaring that you will tell the truth at all times. You are then likely to be questioned on who you are, your qualifications and experience, and your place of work before going on to matters relating to health and social care within the Covid pandemic.

25. What are the key tips to remember when giving evidence?

Listen carefully to the questions you are asked and take time to consider your response. Do not feel pressured to give a “yes” or “no” response and be ready to explain your view. If you can’t remember the date of an event or don’t know the answer to a question, say so – don’t try to guess and do not speculate. If a question has multiple parts, break down your answer. If you are unsure of the question, ask for it to be repeated. Be calm, courteous and honest. Remain objective, and do not get personal. Speak clearly and concisely, and be ready to confirm your evidence from notes taken at the time, or by reference to your witness statement. If your role is a central one, be prepared for a possible lengthy session in the witness box which may last several hours.

Do:

  • Prepare in advance
  • Be fully familiar with the issues under investigation at the session
  • Give detailed and relevant answers
  • Say if you cannot remember
  • Be alert and astute to the atmosphere in the venue
  • Direct your answers to the Chair, even though counsel to the Inquiry is asking the questions: the Chair is the decision maker
  • Be clear in what you say and speak loudly enough for the Chair and Counsel to the Inquiry to hear you
  • Be ready and willing to expand and explain your answers if requested
  • Be ready and willing to see the argument in opposing views but be firm and clear about your own evidence
  • Be prepared for delays
  • Be aware that this is a formal proceeding and dress appropriately
  • Try to remain calm
  • Try to avoid appearing defensive
  • Stick to the facts – don’t make assumptions about what other people did or did not do
  • Try to avoid jargon, medical or hospital language that others may not understand

Try not to:

  • React emotionally
  • Be arrogant, impatient, aggressive, rude, argumentative or appear patronising
26. What happens if I am approached by a journalist?

Given the restricted number of attendees at the Inquiry premises, it is unlikely that the media will approach witnesses to the Inquiry. Should you be approached by a journalist, however, there is no obligation for you to make comment. The media may also take photographs of witnesses arriving at or departing from the Inquiry.

The NHSGGC Communications team is on hand to advise and support you if you are in any doubt about what to do if contacted by the press. They can be contacted by telephone, 0141 201 4429, or email,press.office@ggc.scot.nhs.uk 24 hours a day

27. Is there anyone at NHSGGC I can talk to about my participation in the Inquiry?

Yes. NHSGGC is fully committed to providing support to all staff who may be involved in the Scottish Covid Inquiry. NHSGGC Legal Office operates a “Witness Service” that offers support and guidance to all witnesses asked to give evidence at a hearing. The service they can provide which would be helpful to any NHS staff member if required is:

  • Practical help
  • Information on Inquiry procedures
  • Guidance regarding further support
  • A listening ear for anxieties/concerns

If you would like support from this service generally, or if you are invited to give a statement / evidence, please contact Rachel McGowan, 07583 121674 or rachel.mcgowan@ggc.scot.nhs.uk

Additionally, the NHS Central Legal Office (“CLO”) is acting for the territorial and special Scottish health boards in the Inquiry.

Of course, you may also seek support and advice from your Trade Union or Professional Organisation.

28. Am I obliged to provide a precognition to the CLO if requested to do so?

A precognition is an informal statement, used for internal purposes only, and not for wider disclosure, and is covered by legal privilege. The CLO might suggest that they take a precognition from you as part of its fact-finding phase. While you are not obliged to provide such a statement to the CLO, we would strongly advise you to do so: this process assists with building your own picture of the events to which you can speak; and if called by the Inquiry to give evidence, you must do so, so having taken the preparatory step of assimilating your recollection of matters in advance of that more formal process is hugely beneficial.

29. Will what I say to a CLO solicitor be in the public domain?

No. Any conversation you may have with a member of the CLO team is confidential and is covered by legal professional privilege, whereby written or oral confidential communications between a lawyer and a client are protected for the purpose of giving or receiving legal advice.

30. Is there anyone on the Inquiry Team I can speak to for support?

Yes. The Inquiry has set up a Hearings and Witness Support Team which is available to anyone who is a witness to the Inquiry; i.e. anyone who is either giving a witness statement, or giving evidence at an Inquiry hearing. They can provide information about what the Inquiry does and how they do it.

The witness support team can be contacted either via the NHSGGC Witness Service and/or CLO, or by email to hearingsandwitnesses@covid19inquiry.scot

Staff can also contact the NHSGGC Occupational Health Service for counselling support.  Mental Health and Wellbeing resources area available from HR Connect.

31. If asked to provide certain documentation relating to the issues set out in the Terms of Reference by a solicitor from the CLO, should I do so?

Yes. The CLO is supporting NHSGGC in the information-gathering stage of Inquiry preparations. Part of that exercise comprises a review of documentation and an assessment of its relevance to the Inquiry’s Terms of Reference and to the specific Requests for Information which the Inquiry Team has made. The provision of any documentation to the CLO does not mean that there will be automatic onward provision of this documentation to the Inquiry Team.

Subject to certain exceptions, should any material be considered to be relevant to these Requests, there is a legal obligation for this to be provided by NHSGGC, or the CLO on its behalf, to the Inquiry Team.

32. What if the material is sensitive, contains personal data or is legally privileged?

There are protocols in place to deal with the provision of sensitive or legally privileged material, including an application by the CLO to the Inquiry Team for an order for redaction (obscuring parts of text) or restriction of the publication of the material.

33. I have heard that there is also a Police investigation, is that correct?

There is an ongoing investigation by the Crown Office and Procurator Fiscal Service, supported by Police Scotland, into the Covid-related deaths of care home residents and those who may have contracted Covid in the course of their employment, between May 2020 and December 2022.

34. Will I be interviewed as part of the Police Investigation?

If you have knowledge of matters relevant to the Police investigation, you may be asked to attend for interview to provide a statement.

35. Do I have to attend for interview and provide a statement to the Police if asked?

No. Attending an interview and providing a statement to the Police is voluntary. However, NHSGGC wishes to cooperate fully with the Police investigation and would therefore ask that you consider this when deciding whether to agree to a request for an interview.

36. What should I do if I am contacted by Police Scotland requesting an interview?

Please see Q.27 above.

37. Who can I take with me to a Police interview?

Please see Q.17 above.

38. Can I obtain separate legal representation?

NHSGGC will support you as fully as possible and should you wish NHSGGC will make a solicitor from the CLO available to speak with you beforehand in order to answer any questions you may have, and to attend with you to the interview. However, if you would prefer to be accompanied by an independent solicitor, please contact your Trade Union or Professional Organisation.

39. Do I need to prepare for a Police interview?

Police Scotland will not necessarily provide details on what they intend to cover at the interview in advance. If so, preparation will not be possible. However you may be advised in advance of e.g. the name of the individual whose death they are investigating. It is recommended that you do not bring any documentation or notes with you to the interview as the Police Officers can take possession of these – see also Q.41 below.

40. What happens at a Police interview?

Similar to Q.20 above, there will be two Police Officers in attendance. One of the Officers will hand write the statement during the interview. Although you will be responding to questions, the statement will be written as a first person narrative. This interview process therefore may take some time. You should feel free to ask for breaks whenever you want.

41. What are the key tips to remember when being interviewed by the Police?

These are similar to Q.25 above.

  • Listen carefully to the questions you are asked and take time to consider your response.
  • If you do not understand the question or are unsure about what you are being asked, then ask for clarification.
  • Do not feel pressured to give a “yes” or “no” response where that would not be correct, but instead provide a full response explaining the position.
  • If you don’t remember or don’t know the answer to a question, just say so – don’t try to guess and do not speculate.
  • If a question has multiple parts, break down the question and your answer.
  • If you feel someone else would be better placed to answer a particular question, feel free to say so, as part of the purpose of the questions is to find out who is best to answer them.
  • If you need to see a particular document in order to answer a question, ask for this document and if the Police have it available they will show it to you. If the document is not available, the Police Officer will request a copy from NHSGGC.

Be calm, courteous and honest. Speak slowly, clearly and concisely, as that will make it easier for the Police Officer who is writing down your responses.

42. If requested, should I provide documents to the Police?

If the Police ask you to provide any copies of documents including clinical notes, technical information or organisational information please advise the Police that all information is available through contacting the Public Inquiries PMO via ggc.covidpipmo@ggc.scot.nhs.uk.

43. Do I get a chance to see, and make changes to, my Police statement before it is finalised?

Yes. At the conclusion of the interview, or at multiple points during the interview if it is a long interview, you will be asked to read through the statement that has been written by the Police Officer to check that it is accurate. You must read the statement carefully and make any corrections, changes, additions or deletions that you wish. Once this has been completed you will be asked to sign every page of the statement as well as sign at the end to confirm that the statement is a true and accurate record.

44. Will my Police statement be made public?

No. Your Police statement is confidential.

Frequently Asked Questions for staff, relating to the UK Covid-19 Inquiry.

1. What is the UK Covid-19 Inquiry about?

This is a statutory public inquiry set up under the Inquiries Act 2005 to examine the UK’s response to and impact of the Covid-19 pandemic, and learn lessons for the future.

2. What is the Inquiry looking into?

The remit sets out that the Inquiry is to examine, consider and report on preparations and the response to the pandemic in England, Wales, Scotland and Northern Ireland, up to and including the Inquiry’s formal setting-up date, 28 June 2022.

The Terms of Reference of the Inquiry specify its remit and the issues it will be examining in more detail.

3. Who is conducting the UK Covid-19 Inquiry?

Baroness Hallett, who is the Chair of the Inquiry, is responsible for the direction and manner of the Inquiry. She acts in an independent capacity. A Public Inquiry is inquisitorial in nature, not adversarial, so the Chair performs more of an examining role than a judge would in court proceedings.

4. What is a Public Inquiry?

A Public Inquiry is a formal, independent review relating to particular events which have caused or have potential to cause public concern, or where there is public concern that particular events may have occurred. The aim of a Public Inquiry is to help to restore public confidence in systems or services by investigating the facts through consideration of documentary and witness evidence, to determine what happened and help prevent recurrence.

5. What is the outcome of a Public Inquiry?

The outcome of a Public Inquiry is the production by the Chair, with input from the Inquiry Team, of a report which details key findings of fact and makes recommendations for the future. The Chair cannot make any findings of civil or criminal liability, nor can she award any compensation.

6. Is the UK Covid-19 Inquiry directed at my actions?

It is the role of the Inquiry Team to gather evidence from varied sources, including witness evidence from individuals with knowledge of the relevant circumstances.

You may be asked to provide a witness statement to assist the Inquiry Team with its investigations (see Q.14 below). However, the findings and recommendations detailed in the Chair’s report will be directed towards the UK and devolved governments and not at particular individuals.

7. What is the format of the UK Covid-19 Inquiry?

The Chair has decided to divide the investigations into modules, each with a preliminary hearing and full hearing. Active modules are currently:

  • Resilience and preparedness (1);
  • Core UK decision-making and political governance (2);
  • Impact of Covid-19 pandemic on healthcare systems in the 4 nations of the UK (3);
  • Vaccines and therapeutics (4);
  • Procurement (5).

Future modules will be announced in due course. For each module evidence including witness statements is requested from Core Participants and heard within the full hearings along with further oral evidence if required.

8. When are the Inquiry Hearings being held?

Module 1 public hearing began 13 June 2023 and concluded after 23 days, with a preliminary hearing 4 October 2022. Module 2 had 3 preliminary hearings over 2022 and 2023 and public hearings began 3 October 2023, continuing over 2023.

Module 2 in addition has Modules 2A, 2B and 2C examining the role of the devolved administrations. Module 2A concerns Scotland and has had 3 preliminary hearings over 2022 and 2023 with public hearings scheduled for January 2024. 2 preliminary hearings for Module 3 have also been held.

9. Where are the Inquiry Hearings held?

The public hearings are being held at Dorland House, London, W2 6BU.

10. Are the hearings public?

Public inquiries are open to the public and the media. Seats should be reserved in advance with a few available on the day. Proceedings are being live-streamed on the Inquiry’s YouTube channel.

11. Can I catch up with the proceedings at a later date?

The hearings will continue to be available to watch on the Inquiry’s YouTube

channel after the hearing. Transcripts of the hearings will also be published daily, unless any contrary order or restriction notice is in place.

12. What did the initial hearing cover?

Module 1 examined preparedness and planning with submissions from

government, public health, professional and campaigning organisations.

Module 2 is currently examining UK government decision making including the perspectives of government members, campaigners and experts.

13. Will I be approached by the Inquiry Team to provide a witness statement?

At present statements have only been supplied from organisations and scrutiny of healthcare has not yet begun.

14. Do I have to provide a witness statement if requested to do so?

Yes. Lady Hallett has powers under the Inquiries Act 2005 to compel a person to give evidence to the Inquiry. If you do not comply with a requirement by the Chair, you may be found to have committed a criminal offence.

As yet no statements have been taken from NHS Scotland staff.

15. As a former NHS employee, do I still have to cooperate with the Inquiry?

Yes. Lady Hallett has powers under the Inquiries Act 2005 to compel any person to give evidence to the Inquiry. If you do not comply with a requirement by the Chair, you may be found to have committed a criminal offence.

As yet no statements have been taken from NHS Scotland staff.

16. What happens next?

Scrutiny of healthcare processes has not yet begun, and no witness statements have been requested from NHS Scotland staff. The following points are therefore based on experiences from other public inquiries.

17. Who can I take with me to a witness interview?

You may have somebody present with you at a witness interview, such as a work colleague, friend, official from your Trade Union or Professional Organisation, or a solicitor from the NHS Central Legal Office’s (“CLO”) dedicated Covid-19 Inquiries team (which is acting for the Scottish territorial and special health boards in the Inquiry). It is recommended that whoever accompanies you is not themselves likely to be asked to provide a statement. The recommendation is that a solicitor from CLO attends with you to provide as full legal support as possible.

18. Can I obtain separate legal representation?

NHSGGC will support you as fully as possible throughout your involvement in the UK Covid-19 Inquiry. However, if you would prefer to be accompanied by an independent solicitor, the Inquiries Act 2005 allows for the possibility of an award of funding for legal representation for witnesses; applications for funding for legal representation must be approved in advance. You should speak with the Inquiry’s witness support team about this.

19. What happens at the witness interview?

There are likely to be two members of the Inquiry team in attendance, who will take your statement, by asking you questions and referring you to documentation for your comment. Giving a witness statement may take some time. The statement takers will allow regular breaks, but you should feel free to ask for breaks whenever you want. If a meeting is likely to last a long time, the interview will be spread over more than one day. Consider making your own notes of the interview; this will help in remembering what was said when you receive the draft statement of your interview.

20. Do I get a chance to see, and make changes to, my statement before it is finalised?

Shortly after your interview, you will receive a draft copy of your witness statement. This must be read thoroughly and any changes, additions or deletions can be made at this stage. You should sign the statement once you are satisfied that it accurately reflects your evidence. You may be asked to provide electronic verification in place of a signature, if the process is taking place remotely. Once the statement is signed, it then becomes your evidence to the Inquiry. If you subsequently wish to say something more, you can make a further statement.

21. Will my witness statement be public and will it attract media interest?

Evidence for hearings is currently published on the Inquiry website several days prior to hearings, so the media will have access to materials before and during each stage of the Inquiry hearings. This could lead to witnesses being quoted in media reports prior to appearing at the Inquiry.

22. Will I be called as a witness at the Inquiry?

Any member of staff who has been interviewed and provided a statement to the Inquiry Team may then be called as a witness at the Inquiry. However, in many cases, a witness’ statement will be sufficient and they will not also be required to give evidence at a hearing.

23. What should I do to prepare before giving evidence to the Inquiry?

If you are called to give evidence, it is important that you prepare for this by:

  • Reviewing all personal notes and files, as well as the documentation provided to you by the Inquiry Team in advance of giving your witness statement.
  • Familiarising yourself with the hearing surroundings by viewing information about the venue on the Inquiry website (if required to attend in person).
  • Being prepared for possible media interest in the lead up to the hearing.
  • Being aware that you may have to wait at the hearing venue before you are called as a witness.
24. What should I expect when giving evidence to the Inquiry?

When called to give evidence, you must take an oath, or affirm, declaring that you will tell the truth at all times.

You are then likely to be questioned on who you are, your qualifications and experience, and your place of work before going on to the circumstances surrounding the issues under scrutiny at the hearing.

25. What are the key tips to remember when giving evidence?

Listen carefully to the questions you are asked and take time to consider your response. Do not feel pressured to give a “yes” or “no” response and be ready to explain your view. If you can’t remember the date of an event or don’t know the answer to a question, say so – don’t try to guess and do not speculate. If a question has multiple parts, break down your answer. If you are unsure of the question, ask for it to be repeated. Be calm, courteous and honest. Remain objective, and do not get personal. Speak clearly and concisely, and be ready to confirm your evidence from notes taken at the time, or by reference to your witness statement. If your role is a central one, be prepared for a possible lengthy session in the witness box which may last several hours.

Do:

  • Be fully familiar with the issues in the topic under discussion
  • Give detailed and relevant answers
  • Say if you cannot remember
  • Be alert and astute to the atmosphere in the venue
  • Direct your answers to the Chair, even though counsel to the Inquiry is asking the questions: the Chair is the decision maker
  • Be clear in what you say and speak loudly enough for the Chair and Counsel to the Inquiry to hear you
  • Be ready and willing to expand and explain your answers if requested
  • Be ready and willing to see the argument in opposing views but be firm and clear about your own evidence
  • Be prepared for delays
  • Be aware that this is a formal proceeding and dress appropriately
  • Try to remain calm
  • Try to avoid appearing defensive
  • Stick to the facts – don’t make assumptions about what other people did or did not do
  • Try to avoid jargon, medical or hospital language that others may not understand

Try not to:

  • React emotionally
  • Be arrogant, impatient, aggressive, rude, argumentative or appear patronising
26. What happens if I am approached by a journalist?

Should you be approached by a journalist there is no obligation for you to make comment. The media may also take photographs of witnesses arriving at or departing from the Inquiry.

The NHSGGC Communications team is on hand to advise and support you if you are in any doubt about what to do if contacted by the press. They can be contacted by telephone, 0141 201 4429, or email, pressoffice@ggc.scot.nhs.uk, 24/7.

27. Is there anyone at NHSGGC I can talk to about my participation in the Inquiry?

Yes. NHSGGC is fully committed to providing support to all staff who may be involved in the UK Covid-19 Inquiry. NHSGGC Legal Office operates a “Witness Service” that offers support and guidance to all witnesses asked to give evidence at a hearing. The service they can provide which would be helpful to any NHS staff member if required is:

  • Practical help
  • Information on Inquiry procedures
  • Guidance regarding further support
  • A listening ear for anxieties/concerns

If you would like support from this service generally, or if you are invited to give a statement / evidence, please contact Rachel McGowan, 07583 121674 or rachel.mcgowan@ggc.scot.nhs.uk

Additionally, the NHS Central Legal Office (“CLO”) is acting for the Scottish territorial and special health boards in the Inquiry. The CLO has a dedicated Covid-19 Inquiries team which is working alongside the Witness Service and can provide you with as full legal support as required, including accompanying you, if requested, to any witness interview meeting.

Of course, you may also seek support and advice from your Trade Union or Professional Organisation.

28. Am I obliged to provide a precognition to the CLO if requested to do so?

A precognition is an informal statement, used for internal purposes only, and not for wider disclosure, and is covered by legal privilege. The CLO might suggest that they take a precognition from you as part of its fact-finding phase. While you are not obliged to provide such a statement to the CLO, we would strongly advise you to do so: this process assists with building your own picture of the events to which you can speak; and if called by the Inquiry to give evidence, you must do so, so having taken the preparatory step of assimilating your recollection of matters in advance of that more formal process is hugely beneficial.

29. Will what I say to a CLO solicitor be in the public domain?

No. Any conversation you may have with a member of the CLO team is confidential and is covered by legal professional privilege, whereby written or oral confidential communications between a lawyer and a client are protected for the purpose of giving or receiving legal advice.

30. Is there anyone on the Inquiry Team I can speak to for support?

As yet no statements have been taken from NHS Scotland staff.

Staff can contact the NHSGGC Occupational Health Service for counselling support.  Mental Health and Wellbeing resources area also available from HR Connect.

31. What if the material is sensitive, contains personal data or is legally privileged?

There are protocols in place to deal with the provision of sensitive or legally privileged material, including an application by the CLO to the Inquiry Team for an order for redaction (obscuring parts of text) or restriction of the publication of the material.

32. If asked to provide certain documentation relating to the issues set out in the Terms of Reference by a solicitor from the CLO, should I do so?

Yes. The CLO is supporting NHSGGC in the information-gathering stage of Inquiry preparations. Part of that exercise comprises a review of documentation and an assessment of its relevance to the Inquiry’s Terms of Reference and to the specific Requests for Information which the Inquiry Team has made. The provision of any documentation to the CLO does not mean that there will be automatic onward provision of this documentation to the Inquiry Team.

Subject to certain exceptions, should any material be considered to be relevant to these Requests, there is a legal obligation for this to be provided by NHSGGC, or the CLO on its behalf, to the Inquiry Team.

33. I have heard that there is also a Police investigation, is that correct?

There is an ongoing investigation by the Crown Office and Procurator Fiscal Service, supported by Police Scotland, into certain deaths associated with Covid-19. Please see the Scottish Covid Inquiry FAQs document for more about this.