Update March 2022
This resource is being redeveloped. More training will be added when it is confirmed new sessions are scheduled in 2022.
Communications training currently available can be accessed from the headings below:
Anticipatory Care Planning (ACP) Communication Skills Training
We have developed a training session to help staff reflect on the best way to incorporate ACP conversations into their everyday practice.
Provider: Macmillan ACP Programme Team
Duration: 2 hours
Bereavement Awareness Sessions for Staff
These brief sessions aim to increase your understanding, and help you feel better informed and more confident in communicating with and supporting grieving families.
Provider: Child Bereavement UK/NHSGGC Bereavement Service
Duration: 1 hour
Communication Skills – Foundation
This Workshop is licensed and is appropriate for all staff groups. The Sage and Thyme Workshop is based upon evidence relating to core communication skills, psychological assessment and support.
The three hour workshop, run by three facilitators, teaches up to 30 delegates on how to use a structured approach for getting in and out of a conversation with someone who is upset or distressed, while providing basic psychological support. The workshop uses a mix of small group work, lectures and interactive rehearsals based on participant’s scenarios to teach and demonstrate a structure approach to noticing distress, hearing concerns and responding helpfully.
NB. In addition to the calendar sessions this training can also be delivered on request to teams or groups.
Provider: Acute Palliative Care Practice Development Team
Duration: 3 hours
Communication Skills – Realistic Conversations: Skills To Support TEP Conversations
A Treatment Escalation Plan (TEP) is a communication tool which is helpful in hospital when a person with serious illness has the potential for acute deterioration or may be coming towards the end of their life. Sometimes doing everything possible may actually lead to harm – to more suffering and distress rather than less – and without any particular gain. What can be done and what should be done may not necessarily be the same thing. Treatment Escalation Plans should be discussed and made based on personalised realistic goals rather than ‘one size fits all’ treatment.
Provider: EC4H
Duration: 75 minutes
GGC 28: Anticipatory Care Planning
The aim of this module is to provide staff with a general understanding of the Anticipatory Care Planning process. The module is in 6 sections, each covering a different aspect:
- What do we mean by Anticipatory Care Planning?
- Who needs an Anticipatory Care Plan
- Why is Anticipatory Care Planning required?
- When should an Anticipatory Care Plan be discussed?
- How do we have good Anticipatory Care Planning conversations?
- Where can we store and access Anticipatory Care Planning information?
Provider: LearnPro
Duration: 1 hour
Assertiveness
This course is designed to help delegates to understand what assertiveness is, and when to use it. Assertiveness can improve performance and help with the management of difficult people and situations.
Provider: LearnPro
Duration: 45 minutes
British Sign Language – Booking Interpreters
There are over 4000 Deaf people using British Sign Language (BSL) in the NHSGGC area. By law, we must provide an interpreter for our Deaf patients, both at health appointments and when they are in hospital. This new video has been produced to show staff how and when to book a British Sign Language Interpreter for patients. It explains why it is so essential to provide interpreting support for our Deaf patients and looks at additional methods of communication.
Provider: LearnPro – Equality and Human Rights Team (CIT)
Duration: 1-2 hours
Conflict and Challenging Behaviour
This course is suitable for staff who have minimal direct contact with patients or members of the public but may be exposed to occasional verbal abuse e.g. in reception areas where staff work behind desks or screens. This course focuses on risk assessment, self awareness, proactive service delivery and good communication skills. Access this training in the Specialist Subject section of LearnPro.
Provider: LearnPro
Duration: 1-2 hours
Conflict Management
In order to manage conflict you will need to learn about the causes of conflict and how you can minimise the effects or prevent conflict from occurring. It is also important to know what do if conflict does occur in order to support your team and deal with any adverse effects.
Provider: LearnPro
Duration: 1-2 hours
Managing Effective Meetings
An increasingly important communication skill for anyone involved in supervisory management is that of managing effective meetings. Whether the meetings are low key or of great significance, the principles and issues are the same when it comes to chairing them successfully and this module will guide delegates through the skills and tasks required to master.
Provider: LearnPro
Duration: 1-2 hours
GC231: Carer Awareness Training Core Information
This module offers you the opportunity to explore the principles and practices of the NHSGGC Carers Pathway, how carers are identified, provided with relevant information and signposted to support.
Provider: Health Improvement
Duration: 30 minutes
Imagine the brilliance of a mind that can see patterns others miss, the dedication that fuels relentless focus, the empathy that provides a unique perspective in shaping patient care. Now, consider these strengths facing tough barriers – sensory overload in a busy ward, struggling with communication styles that feel misunderstood, or feeling out of place in a work environment that doesn’t quite fit.
Neurodivergent colleagues – those with autism, ADHD, dyslexia, and other conditions – bring these very strengths to the NHS and our commitment in return is clear:
- to provide a safe and inclusive environment for all our neurodivergent staff members. To ensure our workforce is supported and valued, we aim to:
- Appreciate the unique skills, strengths, and perspectives each individual brings to the organization.
- Create accommodating and comfortable environments for individual needs whenever possible.
- Foster an environment that promotes staff well-being.
- Remove barriers to full participation for our neurodivergent staff.
This is a step towards unlocking their full potential, fostering a truly inclusive environment where everyone thrives. Ensuring neurodivergent colleagues feel supported at work not only promotes fairness it strengthens the incredible team we are.
What is neurodiversity?
Neurodiversity is the term that explains the natural variation in everyone’s brain including thinking processes, information processing, and learning approaches.
This definition highlights that each individual has their own neurodiversity – as all our brains are different. However, statistics suggest that over 15% of people in the UK, or roughly 1 in 7 individuals, are neurodivergent.
Dyslexia, dyspraxia, autism, attention deficit disorders (ADHD), tourette syndrome, are some examples of the most widely recognised neurodivergent conditions.
Understanding neurodivergent colleagues or employee
Most neurodivergent conditions are experienced within a spectrum – meaning that the experience of each will differ between individuals and a person can also identify with more than one neurodivergent condition. However, can commonly include differences in cognitive functions including attention, executive function (task planning), sensory processing, learning, sociability, and mood. The impact and presentation of any or all of these traits can vary over time and can be impacted by multiple factors.
Neurodivergent conditions tend to be invisible, which can create barriers for individuals in accessing the support and accommodations that would help them thrive in the workplace and the wider society. As each individual’s experience varies, so too will the accommodations that may best meet their needs. Some examples of accommodations include providing clear communication strategies, offering sensory-friendly spaces, and providing the structure of activities ahead of time.
It is important to use inclusive language when discussing neurodiversity, and individuals’ personal choices on how they identify should always be respected. However, identity-first language is generally preferred among neurodivergent communities, such as saying ‘autistic people’ rather than ‘people with autism’.
Examples of Challenges Experienced by Neurodivergent Colleagues
- Difficulties with social and communication skills, such as articulating ideas, making or maintaining eye contact, and engaging in social norms like office small talk.
- Sensory overload triggered by factors such as overhead fluorescent lighting, competing noises, or uncomfortable temperatures.
- Difficulty retaining information from large blocks of text.
- Challenges with spelling, grammar, or mathematics.
- Increased risk of stress, anxiety, depression, and burnout, often exacerbated by a lack of understanding, resistance to accommodations, and feelings of being unsupported or stigmatised in the workplace.
Examples of Strengths of Neurodivergent Colleagues
- Creative and innovative thinking that enables them to recognize unique solutions across a wide variety of situations.
- Specialised, detailed knowledge and skills within their areas of interest.
- High levels of empathy and emotional intelligence.
- Strong attention to detail and the ability to recognise patterns.
- Clear and direct communication style.
Terminology and Key Terms
Definitions relating to neurodiversity can be contentious and lack uniformity, they are also undergoing continual evolution as our understanding of the subject widens.
The following organisations have created glossary’s of key terminology which individuals may find helpful:
Salvesen Mindroom Research Centre: Neurodiversity Glossary of Terms
MindMate: Neurodiversity Glossary
How can managers support neurodivergent team members?
1. Embrace Open Communication and Individualised Support:
- Initiate open conversations with neurodivergent staff in a private setting, focusing on their needs and preferences. The workplace adjustment passport can be helpful for these discussions.
- Instead of assuming challenges or needs, ask how you can best support them.
- Remember, neurodiversity is a spectrum. Each person’s needs will be unique, so tailor your approach accordingly.
- The needs of neurodivergent individuals can change or fluctuate over time and can be impacted by other ongoing life events – regularly checking with neurodivergent staff is essential to ensure that adjustments are still suitable.
2. Prioritise Clear Communication and Flexibility:
- Provide clear and concise instructions, both written and verbal, with opportunities for clarification.
- Consider offering additional formats for information, like bullet points, flowcharts, or audio recordings.
- Be open to flexible work arrangements, like noise-canceling headphones or adjusted deadlines, to help them excel.
3. Celebrate Strengths and Foster an Inclusive Environment:
- Recognise and celebrate the unique strengths neurodivergent colleagues bring to the team.
- Educate the team about neurodiversity and encourage open communication to build a more inclusive and understanding work environment.
- Create an environment where they feel safe to disclose their support needs and reassured that privacy will always be respected.
It may be helpful to use the Reasonable Adjustments for staff with disabilities or long term Conditions Guidance when having discussions with neurodivergent staff and to highlight the accompanying Workplace Adjustment Passport to team members.
Another important consideration to make when engaging with neurodivergent staff is the importance and validity of self-diagnoses. Many individuals, are not diagnosed or are misdiagnosed with other conditions throughout their childhood and early adulthood. This means that as an adult when they begin to suspect that they are neurodivergent either do not have access to medical support or diagnosis or chose not to pursue this.
Good Recruitment Practice for Neurodivergent Staff
Recruiting neurodivergent staff may involve adapting practices, and providing reasonable adjustments. Some examples of good recruitment practices are:
- Reviewing job adverts and person specifications to ensure that they use clear, concise language and emphasise the essential criteria.
- Offering applicants the opportunity to disclose that they are neurodivergent or have disabilities that may require reasonable adjustments during the recruitment process.
- Provide candidates with clear, information about how to reach the interview location, ideally with visual cues. Share details about what they can expect during the interview, including who they will meet, the interview’s duration, and its format. Ensure the interview takes place in a quiet, distraction-free space.
- If requested and where appropriate – such as competency based interviews – provide questions in advance to give candidates time to process them. If this is requested, questions should be provided to all candidates – not just the person requesting them – with as much notice as possible. During the interview, ask the questions in the same sequence they were provided. This does not preclude managers from asking follow-up questions for clarification.
- Be mindful of the potential bias of ‘first impressions’ and refrain from negatively judging body language or limited social interaction.
- Provide clear guidance on what they can expect following the interview including timescales to be notified of the outcome.
Support Available to Neurodivergent Staff
This programme is now closed for 2025 entry. Information regarding 2026 entry will be out in December 2025.
Overview
The Business Management Graduate Apprenticeship is an academic programme fully funded by the Scottish Funding Council. It will equip you with the skills and knowledge to tackle real-world challenges in the workplace while working towards an Honours Degree in Business Management.
What is the BA (Hons) Business Management programme?
The BA (Hons) Business Management (Graduate Apprenticeship) is a work-based learning programme which is designed to meet the needs of aspiring managers. This academic programme is delivered by Glasgow Caledonian University (GCU) in partnership with NHS Greater Glasgow and Clyde, and the following business management streams are offered for 2025 entry:
- Business Management, aligned with Chartered Management Institute (CMI)
- Business with HR Management aligned with Chartered Institute of People and Development (CIPD)
Key Benefits
- Earn a BA (Hons) in Business Management without leaving your role in the NHSGGC, gaining expertise in leadership, operations, project management, and financial decision-making, tailored to your responsibilities within the NHSGGC.
- Enhance your credibility as a healthcare leader while applying your learning directly within the workplace to improve systems and processes within your role.
- Develop the confidence and qualifications to progress into leadership roles within the healthcare sector.
- Fully funded opportunity, as all tuition fees are covered by the Scottish Funding Council (SFC) through the Student Awards Agency Scotland (SAAS).
How it works?
- Applicant discussion with line manager on personal development plan
- Commencement date; mid September 2025
- Duration: 4 years or shorter depending on you prior qualifications and experience through Recognition of Prior Learning (e.g., through either education or work experience) may qualify you for an advanced entry.
- Format: a combination of work-based learning, self-directed study, live online classes, and 12 on-campus teaching days per year.
- Assessment: this course has no exams. Assessments for each of the 6 modules per level will consist of course work, projects and assignments. This varied approach complements our combination of academic education and practical work experience, providing a comprehensive assessment of apprentices through various means.
Support
You will be guided by GCU academic and professional staff, Learning and Education team and NHSGGC based mentors throughout your learning journey.
Who can attend?
Any aspiring manager who (as part of their PDP) is aiming to move into a management/supervisory role. This programme is also open to any current manager in NHSGGC who is looking to obtain a formal and recognised qualification as part of their CPD.
Entry Requirements/Criteria:
NHSGGC Requirements
- You must be compliant with all statutory and mandatory training by the time of submitting your application
- Attending on this programme must have been discussed and recorded on your latest/up to date PDP&R by the time of submitting your application
- Manager approval/endorsement (Statement of supports will be requested from your line managers stating that they support you, in being provided with the relevant time away from work to attend University and live online classes)
University Requirements
You can check the GCU entry requirements tab, via the links below:
Application Process/Milestones for 2025 Entry
- Promotion to register interest; 23rd Dec 2024 – 10th Jan 2025
- Information sessions with the NHSGGC and GCU Programme Leads on 22nd Jan 2025 (1400-1500 hours) and 23rd Jan 2025 (1100-1200 hours)
- NHSGGC application submission, process and selection; Feb 2025
- GCU application submission; open and close; end of Feb/early March 2025
- GCU Selection process, March 2025
- Confirmation (outcome advised to candidate); April 2025
- Commencement date; mid Sep 2025
Last updated: 28/01/2025
There are many different routes which enable people to start a career within the NHS. In NHS Greater Glasgow and Clyde we aim to offer a variety of opportunities. Some will help individuals make career choices by providing an insight into the various roles within our organisation and others will support people to develop knowledge and skills that may assist them into future employment.
Get Ready For…
Medicine 2025 Programme
The programme of activity for Get Ready for Medicine will take place as follows:
January to March – Online evening lecture events and half day careers insight workshops for S5, gap year and access students and postgraduate applicants planning October applications
June to July – NHSGGC will support delivery of Medic Insight Glasgow Programme (please make sure you are following Medic Insight Glasgow social media platforms)
September to October – Online evening lecture events and half day workshops for S6 pupils making applications in October
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This event is open to anyone who is applying to medical school next October who hasn’t previously attended a GRfM workshop event.
We would also advise you to look at the information below for the Reach Programme and Medic Insight Glasgow Programme. Also make sure you are following Medic Insight Glasgow social media platforms ( ie Facebook) for the Medic Insight Glasgow Programme and some Guidance for aspiring doctors from current medical students. See more details below:
Medic Insight Glasgow – YouTube
2025 Applications opening soon – For future events apply to join our mailing list for notification of when programmes are open for applications
We would also advise to make sure you have a look at the information below for the Reach Programme and Medic Insight Glasgow Programme. Also make sure are following Medic Insight Glasgow social media platforms (i.e. Facebook) for the Medic Insight Glasgow Programme and some Guidance for aspiring doctors from current medical students. See more details below:
Other Resources
You can visit the Becoming a Doctor webpage and YouCanBeADoctor to view content that may help you gain insight and support your application to study medicine.
Read what the Medical Schools Council advises on the type of work experience needed to support your application to study Medicine. You should also visit the entry requirement pages of the university you wish to apply to for detailed information about the application process.
Please Click Here for more information regarding Get Ready For Medicine Programme.
Thinking about becoming a doctor in the NHS in Scotland?
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S2 – S4 Video for Get Ready for Medicine
*** New Video for S2 – S4 Is Medicine for me ***
NHSGGC – How to get into Medical School and what help is available?
*** New Video NHSGGC – How to get into Medical School and what help is available? ***
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***Please note that NHSGGC does not host “Shadowing” within a number of professions including Medicine. All requests for careers insight, to source placements or support self found placements for Medicine will be re directed to the Get Ready for Medicine Programme.***
Nursing – 2025 Programme
The NHSGGC Get Ready for Nursing Programme is a 1 day face to face programme delivered by NHS and Educational Professionals to support your UCAS application to study Nursing or Midwifery.
This is only open to senior phase pupils (S5/S6) on track and with an intention to pursue a career in Nursing. Priority for places to those submitting an application via UCAS for enrolment in the next academic year.
This programme will run on 3 separate dates (16th, 17th & 19th June). Applicants are only required to attend one session and will be asked to select a preferred date.
The Get Ready for Nursing Programme has been postponed until later in the year. Any applications do not need to be resubmitted and we are still taking new applications. Further clarity of dates to follow.
The programme delivered by NHSGGC Nursing Staff and colleagues form Universities and Colleges.
Activities include:
Discussion workshops hosted by Nursing and University/College Admissions teams:
- the application process for Nursing and Midwifery
- life as a Student
- life as a Nurse or Midwife
- Career Pathways within Nursing
Click here to find out more about Nursing Professions or visit https://www.careers.nhs.scot/careers/explore-our-careers/nursing/
Applications for our June 2025 programme are now open.
Use the below weblink to submit your application
https://link.webropolsurveys.com/S/5F933809457D3D6B
Thinking of Studying Midwifery?
Click here to find out more about Midwifery as a profession or visit https://www.careers.nhs.scot/careers/explore-our-careers/midwifery/
Physiotherapy – 2025 Programme
NHS Greater Glasgow & Clyde are running Get Ready for Physiotherapy events for all school pupils, school leavers, gap year students and postgraduates living or studying in our catchment area and planning to apply to Physiotherapy courses through UCAS in 2025. These events have been designed to replaced traditional “shadowing” for work experience.
The intention is to deliver a meaningful programme of activity that will give participants more to speak about within your application and at interview.
The programme delivered by NHSGGC Newly Qualified and Experienced Physiotherapy staff.
Activities include:
Discussion workshops that include
- the application process for Physiotherapy
- life as a Student
- life as a Physiotherapist
- career pathways within Physiotherapy
Dates:
This will include 2 virtual sessions each year:
- 1st on 26/3/25 from 0900-1500
This has replaced the in person sessions. The content of these sessions will include advice on entry requirements and presentations from different areas of physiotherapy. This event open to anyone who is applying to study Physio in October 2025 who hasn’t previously attended a physio placement. We would also advise to make sure you have a look at the information below.
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*** Applications for 2025 now Closed : Closed Friday 7th March 2025 at 13.00 ***
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Click Here to find out more about the profession or visit https://www.careers.nhs.scot/careers/explore-our-careers/allied-health-professions/physiotherapist/
Click Here to find out more about other careers in NHS Allied Health Professions or visit https://www.careers.nhs.scot/careers/explore-our-careers/allied-health-professions/
Podiatry 2025 Programme
NHS Greater Glasgow and Clyde Get Ready for Podiatry Programme
Ready to consider the future? Could Podiatry be the career for you?
Stay curious and join us on the NHS Greater Glasgow and Clyde Get Ready for Podiatry programme to find out more.
The NHS Greater Glasgow and Clyde Get Ready for Podiatry programme is a timetabled opportunity delivered by the NHS Greater Glasgow and Clyde Podiatry Service in collaboration with Higher Education Institutions and offers a hybrid experience to explore Podiatry as a profession.
This programme will offer a unique work experience opportunity for all who are considering Podiatry as a career option whether this be as a qualified podiatrist returning to practice, a school leaver or mature student
The programme will be delivered in 2 parts with the online element on 20th March & the in-person element between the 24th – 28th March in half day sessions (successful candidates will be allocated a half day slot on one of the dates for the in-person session)
Within this opportunity we will offer a virtual session to explore the following:
The podiatry profession
Podiatry in NHS Greater Glasgow and Clyde
Guidance on routes of access to Podiatry courses
We will also offer in person work experience in NHS Greater Glasgow and Clyde including the following:
Experience of clinical environment
Observation of patient care delivery
Observation of the use of podiatric equipment
Click here to find out more about the podiatry profession or visit https://www.careers.nhs.scot/careers/explore-our-careers/allied-health-professions/podiatrist/
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*** Applications for 2025 now Closed : Closed Friday 7th March 2025 at 13.00 ***
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Other Pathways
Senior Phase Pupils/Adults – Self Found if no Get Ready Programme
If there is no Get Ready Programme covering your field of interest then applicants are required to source placements by themselves i.e. we do not match applicants to host supervisors. A request for this type of placement should be made directly to the department of interest who will negotiate the content and length of the placement. If a placement can be accommodated the host department will contact the Learning and Education team to confirm the arrangements.
Once you have identified a department and host supervisor you should complete the Self-Found Placement Request
In order to access a placement within NHSGGC (even if you have identified a host department by yourself) pupils must complete the Self-Found Placement Request.
The NHS GGC supervisor will then confirm the placement by complete the Supervisor Confirmation Form. By completing these form you are agreeing that the placement will commence.
If you have any enquiries in relation to your request please contact us at email: ggc.earlycareers@ggc.scot.nhs.uk
Visiting Electives Programme/Internships
Please note that medical students interested in applying for an elective placement should link directly with the University of Glasgow as follows:
University of Glasgow
Wolfson Medical School Building
University Avenue
Glasgow, G12 8QQ
Tel +44 (0) 141 330 8023 For the information on University of Glasgow the Visiting Electives Programme, please click here .
http://www.gla.ac.uk/schools/medicine/mus/visitingelectives/#/generalapplicationinformation,howtoapply,conta
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Please note that the Early Careers Team does not deal with
Please use the links for more information on these areas.
Administration Career pathway Toolkit
The Career & Education Pathway Toolkit is a visual guide that help identify the relevant requirements for each admin post within PAT (Professional Administration Transformation) admin family. Covering from modern apprentice through each of the bandings up to senior management levels. It can help with career progression or upskilling in your current role.
Other Resources
If you are a school leaver, please visit the DYW Skills Academyopens a new window to see the offer of online events to support you moving into work.
The My World of Work websiteopens a new window has a range of resources and career learning opportunities for over 2000 young people.
NHS Scotland Careers
Explore the exciting, challenging and rewarding career opportunities in the NHS in Scotlandopens a new window
Young People’s Mental Health
With everything going on right now, it’s more important than ever to stay connected and carry on talking about mental health.
The Seeme Scotland websiteopens a new window has a range of resources you can access.
Young Scotopens a new window is Scotland’s National Youth Information Service and have a range of activities and resources you can access.
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Main workstreams
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Course Overview
This course is designed to help our senior managers to promote and achieve the highest ED&I standards and getting the best performance from their teams by valuing the diversity across the workforce.
It aims to ensure a consistent understanding about how best to lead teams in a way that respects diversity, promotes an inclusive workplace and treats all staff equitably by Integrating EDI into a broader people centred approach to people management.
Course Provider: Learning and Education in partnership with City of Glasgow College
Duration; 3.5 hours
Method of Delivery; Hybrid- mix of In person and Online (MS Teams)
Who should attend
Any senior manager (Band 7 and above) in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
Pre-requisites
Familiarity with the following resources will be useful:
How to book this course
Click here to see the available dates and book a place. If dates do not appear on link then they are fully booked. In this case please add your name to the waiting list and you will be offered first when new dates become available.
If you need any information on specific course content or booking process, please do not hesitate to contact Learning and Education Support Service on 0141 278 2700 (Option 3).
Last updated; 28/05/2025
Course Overview
This course is designed to help our people managers to promote and achieve the highest ED&I standards and getting the best performance from their teams by valuing diversity across the workforce.
It aims to ensure a consistent understanding across all current managers about:
• How best to manage teams in a way that respects diversity, promotes an inclusive workplace and treats staff equitably
• How to Integrate ED&I into a broader people centred approach to people management, and also
• Some of the key supports, policies and processes that managers can draw on and apply to enable that approach.
Course Provider: Learning and Education in partnership with City of Glasgow College
Duration; 3 hours
Method of Delivery; Online (MS Teams)
Who should attend
Any middle manager (up to Band 6) in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
Pre-requisites
Familiarity with the following resources will be useful:
How to book this course:
Click here to see the available dates and book a place. If dates do not appear on link then they are fully booked. In this case please add your name to the waiting list and you will be offered first when new dates become available.
If you need any information on specific course content or booking process, please do not hesitate to contact Learning and Education Support Service on 0141 278 2700 (Option 3).
Last updated; 28/05/2025