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Information on all the vaccinations available, including general child and adult ones, COVID, flu and travel.
Don’t let your protection fade this Spring
Overview
The Spring Coronavirus (Covid-19) Vaccine Campaign will begin on Monday 2nd April 2024 for Care Homes/Housebound patients and 8th April in Community Clinics. This programme with run until 30 June 2024.
If you have received your appointment for your Spring Booster Vaccination, please do not bring forward your appointment to before the 8th April 2024. The Spring Covid Programme will in community clinics commence on this date. If you book an appointment prior to the 8th and attend clinic you will not be able to receive your vaccination.
For further information visit NHS Inform.
Information is also available in other languages and formats at NHS Inform (from 1st April).
Spring Coronavirus (Covid-19) Vaccine Eligibility
This Spring Programme, the decision was made to invite the full cohort of eligible children and adults irrespective of whether they had engaged in previous COVID-19 vaccine programmes.
This decision was based on reaching the widest number of eligible people and recognised that some time may have passed since they were last contacted.
In spring 2024, the JCVI advises that a COVID-19 vaccine should be offered to:
- All those aged 75 years and over
- Residents in care homes for older adults
- Individuals aged 6 months and over who have a weakened immune system.
To be eligible this spring, an individual must turn 75 years of age on or before 30 June 2024. For infants in the programme, they must turn 6 months of age on or before 31 March 2024 to be eligible.
A list of eligible health conditions is available on NHS Inform: www.nhsinform.scot/covid19vaccineconditions
If you’re eligible, you’ll be sent information via letter, text or email about your appointment or how to book one. Please wait to be contacted. You’ll be able to book or rearrange an appointment online or by calling 0800 030 8013. If you need to book or reschedule an appointment for your child who is aged 11 or under, please call 0800 030 8013. It’s not possible to use the online booking portal for this age group. Step-by-step video guides are available to help with booking and rescheduling appointments, as well as updating your communications preference and retrieving your booking information. These will be available at NHS Inform from 1st April.
Please note that the COVID-19 spring vaccine for children aged 6 months to 11 years at higher risk leaflet in A4 format is now live on phs.scot at:
https://publichealthscotland.scot/publications/covid-19-spring-vaccine-2024-for-children-aged-6-months-to-11-years-a4-format/
Drop In Clinics
If you’re eligible for a COVID-19 vaccine this spring, you can visit a drop-in clinic to receive it without an appointment. You may have to wait to receive your vaccination if the clinic is busy.
Community Clinic
Wednesday 24th April
St Marks Church, 281 Kinfauns Drive, Drumchapel, Glasgow G15 7BD – 17:00pm – 19:30pm
Greater Easterhouse Supporting Hands, 1 Redcastle Sq, Glasgow G33 5EG – 17:00pm – 19:30pm
Merkland Primary School, Langmuir Rd, Kirkintilloch, Lenzie G66 2QF – 17:00pm – 19:30pm
Sunday 28th April
Eastbank Health Promotion Centre, 22 Academy St, Glasgow G32 9AA – 08:45am – 16:30pm
Mobile Vaccination Bus
The Mobile Vaccination Bus is a drop in service. This means that there may be busy times and you may have to wait. The mobile clinic can only accommodate 4 vaccinators and a limited supply of vaccine. Please be patient. You may wish to book an appointment at one of our Vaccination Centres instead. You can do this by going to the online booking portal or by calling the National Contact Centre on 0800 030 8013.
The Mobile Vaccination Bus service will offer the following vaccinations:
Why have it? – Don’t let your protection fade
- Getting vaccinated is the safest and most effective way to protect yourself against COVID-19 circulating this spring.
- Even if you had a COVID-19 vaccine in the winter, it’s important to get another dose this spring to help maintain your protection.
- Optimum protection from the COVID-19 vaccines is derived during the first 3 months after vaccination. Protection from the vaccines does not stop after 3 months, but slowly it does start to fade.
Your appointment
Attending your appointment
There is no requirement to wear a mask when attending our vaccination clinics. If you have a weakened immune system and prefer to wear a mask you can choose to do this.
How do I reschedule my appointment?
Please reschedule via Booking Portal or call 0800 030 8013 during the hours of Mon to Fri 9.00am to 6.00pm or Sat 09.00am to 1.00pm
What if I am ill on the day?
You no longer need to wait for a specific amount of time after confirmed coronavirus infection to have your vaccine. However, if you’re unwell, wait until you’ve recovered to have your vaccine. You should not attend an appointment if you have a fever or think you might be infectious to others.
How can I reschedule my appointment?
If you are unable to attend or cannot get to this location, you can change your appointment online at:
NHS Inform – Invitations and Appointments webpage
Or you can call the helpline number to rearrange your appointment Mon to Fri 9.00am to 6.00pm on 0800 030 8013 or Sat 9.00am to 1.00pm
Please note this number is for rescheduling appointments only.
Request support with interpretation, or get help with travelling to your appointment
Support is available in NHS Greater Glasgow and Clyde if you:
- require an interpreter at your vaccination appointment
- need help finding transport to your vaccination appointment
General help with planning your public transport journey is available on the Traveline Scotland website or by phoning 0141 465 1878 (open 24 hours).
If you’re unable to leave your home (due to your mobility or physical ability or mental health condition) or if you need additional support at your appointment (for example, someone to support you when you arrive or a private space to be vaccinated), phone the national vaccination helpline on 0800 030 8013 and your request will be sent to your local health board.
What If I live in a Care Home?
Your local Health and Social Care Team will be in touch with your nursing home to arrange to visit and deliver vaccinations to all those eligible.
How will I feel after my vaccination?
Like all medicines, the coronavirus (COVID-19) vaccines can cause side effects. It’s normal to experience side effects after a vaccine. It shows the vaccine is teaching your body’s immune system how to protect itself from the disease. Not everyone gets side effects. Most side effects are mild and normally last only a day or two.
Side effects of coronavirus vaccination
Very common side effects in the first day or two include:
- having a painful, heavy feeling and tenderness in the arm where you had your injection
- feeling tired
- headache, aches and chills
If you feel uncomfortable, you can rest and take paracetamol. Make sure you take paracetamol as directed on the label or leaflet. Remember, do not take medicines that contain aspirin if you’re under 16 years of age.
If your side effects seem to get worse or if you’re concerned, phone NHS 24 free on 111. Tell them about your vaccination so that they can assess you properly.
Other Sources of Information
What If I have not received my primary course of vaccination?
For those individuals who declined their vaccination initially or missed their appointment and now wish to be vaccinated, please contact the national helpline on 0800 030 8013 or register online at the NHS Inform vaccine registration portal.
Choosing how you’d like to be contacted
You can now update your contact details and your preferred method of contact on the online portal. If you select to receive future correspondence about your coronavirus and flu vaccines by email or SMS then you will no longer receive future letters with this information.
NHS Greater Glasgow and Clyde Community Clinic Locations
East Dunbartonshire
Milngavie Town Hall Clinic
- Address: Milngavie Town Hall, 71 Station Rd, Milngavie, Glasgow G62 8BZ
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Merkland Primary School Clinic
- Address: Merkland Primary School, Langmuir Rd, Kirkintilloch, Lenzie G66 2QF
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Renfrewshire
Renfrew Leisure Centre Clinic
- Address: Renfrew Leisure Centre, Paisley Rd, Renfrew PA4 8JL
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Johnstone Town Hall Clinic
- Address: Johnstone Town Hall, 25 Church St, Johnstone, PA5 8EG
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Lagoon Leisure Centre Clinic
- Address: Lagoon Leisure Centre, 11 Christie St, Paisley, PA1 1NB
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
East Renfrewshire
Eastwood Health and Care Centre Clinic
- Address: Eastwood Health and Care Centre, Drumby Crescent, Clarkston, Glasgow, G76 7HN
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Glasgow City
Whiteinch Community Centre Clinic
- Address: Whiteinch Community Centre, 1 Northinch Court, Glasgow G14 0UG
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Barmulloch Residents Centre Clinic
- Address: Barmulloch Residents Centre, 54 Quarrywood Rd, Glasgow G21 3ET
- Facilities: Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Glasgow Central Mosque Clinic
- Address: Glasgow Central Mosque: 1 Mosque Avenue, G5 9TA
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
St Marks Church Clinic
- Address: St Marks Church, 281 Kinfauns Drive, Drumchapel, Glasgow G15 7BD
- Facilities: Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Greater Easterhouse Supporting Hands Clinic
- Address: Greater Easterhouse Supporting Hands, 1 Redcastle Sq, Glasgow G33 5EG
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Eastbank Health Promotion Centre Clinic
- Address: Eastbank Health Promotion Centre, 22 Academy St, Glasgow G32 9AA
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
West Dunbartonshire
Alexandria Community Centre Clinic
- Address: Alexandria Community Centre: Main St, Alexandria, G83 0NU
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Concorde Community Centre Clinic
- Address: Concorde Community Centre, St Mary’s Way, Dumbarton G82 1LJ
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
The Hub Community Centre Clinic
- Address: The Hub Community Centre, 405 Kilbowie Rd, Clydebank G81 2TX
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Inverclyde
Greenock Town Hall Clinic
- Address: Greenock Town Hall: Cathcart Square, Greenock, PA15 1LS
- Facilities: Signage appropriate for people with a visual impairment, Wheelchair Access, Hearing Loop, Toilet Facilities, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Gamble Halls Clinic
- Address: Gamble Halls, 44 Shore St, Gourock PA19 1RG
- Facilities: Parking, Wheelchair Access, Hearing Loop, Toilet Facilities, Baby Changing, Interpreter Services
- Transport links: Bus – First Bus and Train – ScotRail
Translated versions of any NHSGGC resource or information relating to individual clinical care can be obtained by asking a member of staff. General health information in other languages is available from NHS Inform.
Staff can request information in alternative languages and formats via the Clear to All web page.
Shqip (Albanian)
Për versione të përkthyera të ndonjë burimi të “NHSGGC” apo informacioni lidhur me kujdesin klinik individual mund t’i drejtoheni një anëtari të stafit. Informacione të përgjithshme shëndetësore në gjuhë të tjera ofrohen nga “NHS Inform”.
አማርኛ (Amharic)
የማንኛውም የ NHSGGC የተተረጎሙ ስሪቶች ወይም ከግለሰብ ህክምናዊ (ክሊኒካዊ) እንክብካቤ ጋር በተያያዘ መረጃ፣
የሰራተኛውን አባል በመጠየቅ ማግኘት ይቻላል። አጠቃላይ የጤና መረጃ በሌሎች ቋንቋዎች ከ NHS Inform ይገኛል።
العربية (Arabic)
يمكن الحصول على نسخ مترجمة من أي من موارد NHSGGC أو المعلومات المتعلقة بالرعاية السريرية الفردية عن طريق طلبها من أحد الموظفين. كما تتوفر المعلومات الصحية العامة بلغات أخرى لدى NHS Inform.
Български (Bulgarian)
Преведените варианти на ресурси на NHSGGC или информация относно индивидуален план за клинични грижи могат да бъдат получени чрез допитване до персонала. Общата здравна информация на други езици се предлага на NHS Inform.
繁體中文 (Cantonese/Traditional Chinese)
您可詢問工作人員索取大格拉斯哥和克萊德地區國民保健服務（NHSGGC）的任何資源或與個人臨床護理相關的資訊的翻譯版本。其他語言的普通健康資訊可從NHS Inform網站上獲取。
Cesky (Czech)
Přeložené verze jakéhokoli zdroje nebo informací NHSGGC souvisejících s individuální klinickou péčí lze získat dotazem člena personálu. Všeobecné zdravotní informace v jiných jazycích jsou k dispozici na NHS Inform.
برای ساخت (Farsi)
نسخه های ترجمه شده هر منبع NHSGGC یا اطلاعات مربوط به مراقبت های بالینی فردی را میتوان با پرسش از یکی از کارکنان به دست آورد. اطلاعات عمومی سلامت به زبان های دیگر از NHS Inform در دسترس است.
Français (French)
Des versions traduites de toutes les ressources ou informations du NHSGGC relatives aux soins cliniques individualisés peuvent être obtenues le demandant à un membre du personnel. Des informations générales sur la santé sont disponibles dans d’autres langues auprès de NHS Inform.
Ελληνικά (Greek)
Μπορείτε να λάβετε μεταφρασμένες εκδόσεις οποιουδήποτε μέσου του NHSGGC ή πληροφοριών που σχετίζονται με την ατομική κλινική φροντίδα ρωτώντας ένα μέλος του προσωπικού. Γενικές πληροφορίες για την υγεία σε άλλες γλώσσες είναι διαθέσιμες στο NHS Inform.
हिंदी (Hindi)
Maygar (Hungarian)
Bármely egyéni klinikai ellátással kapcsolatos NHSGGC forrás és információ lefordított változata kérésre beszerezhető a személyzet bármely tagjától. Általános egészségügyi információ egyéb idegen nyelveken az “NHS Inform” honlapon érhető el.
Italiano (Italian)
È possibile ottenere la versione tradotta di qualsivoglia risorsa o informazione del sistema sanitario di Greater Glasgow and Clyde (NHSGGC) in merito all’assistenza clinica individuale facendone richiesta ad un membro del personale. Informazioni sanitarie di natura generale in altre lingue sono disponibili su NHS Inform.
کوردی (Kurdish)
وەشانەکانی وەرگێڕدراوی هەر سەرچاوەیەکی NHSGGC یان زانیاریی پەیوەندیدار بە چاوەدێریی کلینیکی تاکەکەسی دەتوانرێت لەڕێگەی پرسیارکردن لە کارمەندان بەدەست بهێنرێت. زانیاریی گشتیی تەندروستی بە زمانەکانی تر لە NHS Inform دەستدەکەوێت.
Latvian ( Latviešu)
NHSGGC resursu tulkotās versijas un informāciju, kas attiecas uz individuālo klīnisko aprūpi, var saņemt, pajautājot personālam. Vispārīga veselības informācija citās valodās ir pieejama no NHS Inform.
Lingala
Okoki kosenga na mosali moko balolenge ya bankasa misusu babongoli euti bisika ndenge na ndenge to bansango ya NHSGGC etali lisalisi lya bato na bakliniki. Makambo mingi matali kolongono ya nzoto na bankota basusu ekoki kozwama na NHS Inform.
简体中文 (Mandarin)
您可询问工作人员索取大格拉斯哥和克莱德地区国民保健服务（NHSGGC）的任何资源或与个人临床护理相关的信息的翻译版本。其他语言的普通健康信息可从NHS Inform网站上获取。
Afaan Oromoo (Oromo)
Qabeenyalee kan hiikaman NHSGGC ykn odeeffannoo kunuunsa kilinikaa nama dhuunfaa wajjin walqabatu kamiyyuu miseensa hojjettootaa gaafachuudhaan argachuun ni danda’ama. Odeeffannoo fayyaa waliigalaa afaanoota birootiin NHS Inform irraa argachuu ni danda’ama.
پښتو (Pashto)
د NHSGGC د هرې سرچینې ژباړل شوې نسخې یا د انفرادي کلینیکي پاملرنو اړوند معلومات د کارمندانو د یو غړي څخه په غوښتنه ترلاسه کولی شئ. د روغتیا عمومي معلومات په نورو ژبو په NHS Inform کې شتون لري.
Polski (Polish)
Aby otrzymać przetłumaczone wersje zasobów informacyjnych i ulotek na temat indywidualnych usług klinicznych oferowanych przez służbę zdrowia NHSGGC, należy zwrócić się do pracownika służby zdrowia. Strona NHS Inform oferuje ogólne informacje na temat zdrowia w różnych językach.
Português (Portuguese)
É possível obter versões traduzidas de qualquer recurso ou informação do NHSGGC relacionados com os cuidados clínicos individuais, ao solicitá-lo diretamente a um funcionário. Pode consultar informação de natureza geral sobre a saúde em outras línguas em NHS Inform.
ਪੰਜਾਬੀ (Punjabi)
ਕਿਸੇ ਵੀ NHSGGC ਸਰੋਤ ਦੇ ਅਨੁਵਾਦਿਤ ਸੰਸਕਰਣਾਂ ਜਾਂ ਨਿੱਜੀ ਕਲੀਨਿਕਲ ਦੇਖਭਾਲ ਨਾਲ ਸੰਬੰਧਤ ਜਾਣਕਾਰੀ ਅਮਲੇ ਦੇ ਕਿਸੇ ਮੈਂਬਰ ਨੂੰ ਪੁੱਛ ਕੇ ਪ੍ਰਾਪਤ ਕੀਤੀ ਜਾ ਸਕਦੀ ਹੈ। ਹੋਰਨਾਂ ਭਾਸ਼ਾਵਾਂ ਵਿੱਚ ਆਮ ਸਿਹਤ ਜਾਣਕਾਰੀ NHS Inform ਤੋਂ ਉਪਲਬਧ ਹੈ।
Română (Romanian)
Dacǎ doriţi traduceri ale oricǎrui material aparţinând NHSGGC, sau anumitor clinici, cereţi personalului medical. Informaţii medicale generale ȋn alte limbi, sunt disponibile pe site-ul NHS Inform.
Русский (Russian)
Если вам нужны переведенные источники информации от NHSGGC или данные, имеющие отношение к определённому медицинскому уходу, то попросите их у сотрудника персонала. Общая информация на различных языках представлена на вебсайте NHS Inform.
Slovensky (Slovakian)
Materiály NHSGGC alebo informácie týkajúce sa individuálnej klinickej starostlivosti v iných jazykoch sú na požiadanie dostupné u personálu. Všeobecné zdravotné informácie v iných jazykoch sú k dispozícii na stránke NHS Inform.
Soomaali (Somali)
Nuskhadaha turjuman ee qoraallada ama macluumaadka NHSGGC ee la xiriira daryeelka caafimaadeed ee shakhsiyeed waxaa la heli karaa marka la weydiiyo xubin shaqaalaha ka mid ah. Macluumaadka caafimaadka guud ee ku qoran luqadaha kale waxaa laga heli karaa halkan NHS Inform.
Español (Spanish)
Puede obtener versiones traducidas de todos los recursos e información de NHSGGC relacionados con la atención de las consultas individuales si lo solicita a un miembro del personal sanitario. Hay información sanitaria general disponible en otros idiomas en NHS Inform.
Kiswahili (Swahili)
Matoleo yaliyotafsiriwa ya nyenmakala zozote za NHSGGC au maelezo yanayohusiana na uangalizi wa tiba ya mtu binafsi yanaweza kupatikana kwa kuuliza mfanyikazimmojawapo Taarifa za jumla za huduma za afya katika lugha zingine zinapatikana kwenye NHS Inform.
தமிழ் (Tamil)
ஏதேனும் என்எச்எஸ்ஜிஜிசி [NHSGGC] ஆதாரவளத்தின் மொழி பெயர்க்கப்பட்ட வடிவங்கள் அல்லது தனிப்பட்ட மருத்துவக் கவனிப்பு தொடர்பான தகவல்கள் போன்றவற்றை, ஊழியர் ஒருவரிடம் கேட்டுக் கொள்வதன் மூலம் பெற்றுக் கொள்ளலாம். பொதுவான ஆரோக்கியத் தகவல்கள் பிற மொழிகளில் NHS Informல் கிடைக்கின்றன.
ትግርኛ (Tigrinya)
ብዛዕባ ናይ ዝኾነ ናይ NHSGGC እተተርጎመ ሕታመት ወይ ምስ ናይ ውልቀሰብ ሕክምናዊ (ክሊኒካዊ) ኽንክን ምትሕሓዝ
ዘለዎ ሓበሬታ፣ ንሓደ ኣባል ሰራሕተኛ ብምሕታት ክትረኽቦ ትኽእል ኢኻ። ሓፈሻዊ ሓበሬታ ጥዕና ብኻልእ ቋንቋታት ካብ
NHS Inform ይርከብ።
Türkçe (Turkish)
Herhangi bir NHSGGC kaynağının tercüme adilmiş versiyonları veya kişisel klinik bakımla ilgili bilgilere sağlık personeline sorarak ulaşabilirsiniz. Diğer dillerde genel sağlık bilgileri NHS Inform’dan edinilebilir.
اردو (Urdu)
کسی بھی NHSGGC وسائل کے ترجمہ شدہ ورژن یا انفرادی طبی دیکھ بھال سے متعلق معلومات عملے کے کسی رکن سے پوچھ کر حاصل کی جا سکتی ہیں۔ دیگر زبانوں میں صحت کی عمومی معلومات NHS Inform سے دستیاب ہیں۔
Українська (Ukrainian)
Будь-які перекладені ресурси NHSGGC і дані стосовно індивідуальної клінічної допомоги можна отримати, звернувшись до співробітника. Загальна інформація щодо здоров’я різними мовами представлена на сайті NHS Inform.
tiếng Việt (Vietnamese)
Có thể có được bản dịch của bất kỳ tài liệu hoặc thông tin nào của NHSGGC (NHS vùng Greater Glasgow and Clyde) liên quan đến chăm sóc lâm sàng cá nhân bằng cách hỏi nhân viên. Thông tin chung về y tế bằng các ngôn ngữ khác sẵn có tại NHS Inform.
Yorùbá (Yoruba)
Ẹ̀yà àkọsílẹ̀ NHSGGC yòówù tàbí àwọn àlàyé tó níí ṣe pẹ̀lú ètò ìtọ́jú olúkúlùkú ní ilè-ìwòsàn ni a lè rí nipa bíbèèrè lọ́wọ́ òṣìṣẹ́ ilé-iṣẹ́ wa kan. Àwọn àlàyé nipa ìlera lápapọ̀ ní àwọn èdè mìíràn wà ní NHS Inform.
We encourage and support people to stay connected to those who matter most in their lives while they are in hospital.
This page provides details of current visiting arrangements in place, and guidance and safety measures everyone needs to follow.
Person Centred Visiting is in place across NHSGGC.
Person Centred Visiting means we will work together with patients, family members and staff so that care is in line with the following core principles:
- Welcoming – We welcome and encourage the involvement of the people who matter to patients.
- Patient Led – We are guided by patients: when the people who matter will visit, how they would like them involved in their care, and note when they want to rest.
- Partnership – We work in partnership with the people who matter to patients.
- Flexibility – We have no set visiting times.
- Respect – We respect people’s individual needs and act on an individual basis to ensure the safety, privacy and dignity of all patients. This means there may be times when we need to ask people to leave a clinical area temporarily.
Person Centred Visiting Frequently Asked Questions
When can I visit?
Please speak to the person you are visiting, and the ward, about when would be good for you to visit.
Eating is a social occasion – family, friends and carers are welcome to visit at mealtimes to offer encouragement.
How many people can visit?
In most circumstances we ask that there are no more than 2 visitors at a time (these visitors can change). This is to help make the environment as restful as possible, and to minimise the risk of infection. There may be times when it would be appropriate for more than two people to visit at a time, the nurse in charge will be happy to discuss this with you.
Children are welcome; they do need to be supervised at all times.
Can I phone the ward to find out how a relative or friend is doing?
Yes. If possible, it helps enormously if one family member is identified to be the key hospital contact and then takes responsibility to share information with other family and friends as appropriate.
Please note there is a limit to what information we can give over the phone, and who we can give this information to.
What safety measures do I need to follow?
- Please use the hand gel provided when coming into and leaving the ward.
- Please do not visit if you are unwell. For example, if you have cold or flu, vomiting or diarrhoea, or an upset stomach.
- Please use the toilets for the public (not for patients or staff) where you can.
- Visiting may take place at a bedside or communal area. In all instances chairs provided for visiting should be used. If visiting at a bedside, you should avoid sitting on the bed, as this can spread infection.
- If you relative/friend is being isolated or if the ward is temporarily closed, please follow the advice provided by staff as there may be additional safety measures to follow.
What visiting arrangements are in place in outpatient areas or emergency departments?
Person Centred Visiting is in place across NHSGGC, including outpatient areas and emergency departments.
Please see the rest of this page for information about Person Centred Visiting.
My family member or friend is particularly vulnerable to the risk of infection; what visiting arrangements are in place for them?
Patients where there is a particularly high risk of infection will continue to have visiting arrangements discussed as part of their individual risk assessments. Ward and department staff will be happy to discuss these with you.
My family member or friend has an infection; can I visit them?
If your relative/friend is being isolated, please follow the advice provided by staff, as there may be additional safety measures to follow.
A ward is closed due to an outbreak of an infection; what visiting arrangements are in place there?
If the ward is temporarily closed, please follow the advice provided by staff, as there may be additional safety measures to follow.
Can I visit during mealtimes?
Please speak to the person you are visiting, and the ward, about when would be good for you to visit.
Eating is a social occasion – family, friends and carers are welcome to visit at mealtimes to offer encouragement.
Are children welcome?
In most circumstances we ask that there are no more than 2 visitors at a time (these visitors can change). This is to help make the environment as restful as possible, and to minimise the risk of infection. There may be times when it would be appropriate for more than two people to visit at a time, the nurse in charge will be happy to discuss this with you.
Children are welcome; they do need to be supervised at all times.
If I am not able to visit, are there other ways that I can stay in touch?
We are offering ‘virtual visiting’ (video calls) for all patients. All wards have iPads specially set up to make video calls. This lets you see and talk to the people who matter to you. If you have your own mobile phone, tablet or laptop we can also help you to do this using your equipment if you are not able to do this yourself.