Imagine the brilliance of a mind that can see patterns others miss, the dedication that fuels relentless focus, the empathy that provides a unique perspective in shaping patient care. Now, consider these strengths facing tough barriers – sensory overload in a busy ward, struggling with communication styles that feel misunderstood, or feeling out of place in a work environment that doesn’t quite fit.
Neurodivergent colleagues – those with autism, ADHD, dyslexia, and other conditions – bring these very strengths to the NHS and our commitment in return is clear:
to provide a safe and inclusive environment for all our neurodivergent staff members. To ensure our workforce is supported and valued, we aim to:
Appreciate the unique skills, strengths, and perspectives each individual brings to the organization.
Create accommodating and comfortable environments for individual needs whenever possible.
Foster an environment that promotes staff well-being.
Remove barriers to full participation for our neurodivergent staff.
This is a step towards unlocking their full potential, fostering a truly inclusive environment where everyone thrives. Ensuring neurodivergent colleagues feel supported at work not only promotes fairness it strengthens the incredible team we are.
What is neurodiversity?
Neurodiversity is the term that explains the natural variation in everyone’s brain including thinking processes, information processing, and learning approaches.
This definition highlights that each individual has their own neurodiversity – as all our brains are different. However, statistics suggest that over 15% of people in the UK, or roughly 1 in 7 individuals, are neurodivergent.
Dyslexia, dyspraxia, autism, attention deficit disorders (ADHD), tourette syndrome, are some examples of the most widely recognised neurodivergent conditions.
Understanding neurodivergent colleagues or employee
Most neurodivergent conditions are experienced within a spectrum – meaning that the experience of each will differ between individuals and a person can also identify with more than one neurodivergent condition. However, can commonly include differences in cognitive functions including attention, executive function (task planning), sensory processing, learning, sociability, and mood. The impact and presentation of any or all of these traits can vary over time and can be impacted by multiple factors.
Neurodivergent conditions tend to be invisible, which can create barriers for individuals in accessing the support and accommodations that would help them thrive in the workplace and the wider society. As each individual’s experience varies, so too will the accommodations that may best meet their needs. Some examples of accommodations include providing clear communication strategies, offering sensory-friendly spaces, and providing the structure of activities ahead of time.
It is important to use inclusive language when discussing neurodiversity, and individuals’ personal choices on how they identify should always be respected. However, identity-first language is generally preferred among neurodivergent communities, such as saying ‘autistic people’ rather than ‘people with autism’.
Examples of Challenges Experienced by Neurodivergent Colleagues
Difficulties with social and communication skills, such as articulating ideas, making or maintaining eye contact, and engaging in social norms like office small talk.
Sensory overload triggered by factors such as overhead fluorescent lighting, competing noises, or uncomfortable temperatures.
Difficulty retaining information from large blocks of text.
Challenges with spelling, grammar, or mathematics.
Increased risk of stress, anxiety, depression, and burnout, often exacerbated by a lack of understanding, resistance to accommodations, and feelings of being unsupported or stigmatised in the workplace.
Examples of Strengths of Neurodivergent Colleagues
Creative and innovative thinking that enables them to recognize unique solutions across a wide variety of situations.
Specialised, detailed knowledge and skills within their areas of interest.
High levels of empathy and emotional intelligence.
Strong attention to detail and the ability to recognise patterns.
Clear and direct communication style.
Terminology and Key Terms
Definitions relating to neurodiversity can be contentious and lack uniformity, they are also undergoing continual evolution as our understanding of the subject widens.
The following organisations have created glossary’s of key terminology which individuals may find helpful:
How can managers support neurodivergent team members?
1. Embrace Open Communication and Individualised Support:
Initiate open conversations with neurodivergent staff in a private setting, focusing on their needs and preferences. The workplace adjustment passport can be helpful for these discussions.
Instead of assuming challenges or needs, ask how you can best support them.
Remember, neurodiversity is a spectrum. Each person’s needs will be unique, so tailor your approach accordingly.
The needs of neurodivergent individuals can change or fluctuate over time and can be impacted by other ongoing life events – regularly checking with neurodivergent staff is essential to ensure that adjustments are still suitable.
2. Prioritise Clear Communication and Flexibility:
Provide clear and concise instructions, both written and verbal, with opportunities for clarification.
Consider offering additional formats for information, like bullet points, flowcharts, or audio recordings.
Be open to flexible work arrangements, like noise-canceling headphones or adjusted deadlines, to help them excel.
3. Celebrate Strengths and Foster an Inclusive Environment:
Recognise and celebrate the unique strengths neurodivergent colleagues bring to the team.
Educate the team about neurodiversity and encourage open communication to build a more inclusive and understanding work environment.
Create an environment where they feel safe to disclose their support needs and reassured that privacy will always be respected.
Another important consideration to make when engaging with neurodivergent staff is the importance and validity of self-diagnoses. Many individuals, are not diagnosed or are misdiagnosed with other conditions throughout their childhood and early adulthood. This means that as an adult when they begin to suspect that they are neurodivergent either do not have access to medical support or diagnosis or chose not to pursue this.
Good Recruitment Practice for Neurodivergent Staff
Recruiting neurodivergent staff may involve adapting practices, and providing reasonable adjustments. Some examples of good recruitment practices are:
Reviewing job adverts and person specifications to ensure that they use clear, concise language and emphasise the essential criteria.
Offering applicants the opportunity to disclose that they are neurodivergent or have disabilities that may require reasonable adjustments during the recruitment process.
Provide candidates with clear, information about how to reach the interview location, ideally with visual cues. Share details about what they can expect during the interview, including who they will meet, the interview’s duration, and its format. Ensure the interview takes place in a quiet, distraction-free space.
If requested and where appropriate – such as competency based interviews – provide questions in advance to give candidates time to process them. If this is requested, questions should be provided to all candidates – not just the person requesting them – with as much notice as possible. During the interview, ask the questions in the same sequence they were provided. This does not preclude managers from asking follow-up questions for clarification.
Be mindful of the potential bias of ‘first impressions’ and refrain from negatively judging body language or limited social interaction.
Provide clear guidance on what they can expect following the interview including timescales to be notified of the outcome.
There are many different routes which enable people to start a career within the NHS. In NHS Greater Glasgow and Clyde we aim to offer a variety of opportunities. Some will help individuals make career choices by providing an insight into the various roles within our organisation and others will support people to develop knowledge and skills that may assist them into future employment.
Get Ready For…
Medicine 2025 Programme
The programme of activity for Get Ready for Medicine will take place as follows:
January to March – Online evening lecture events and half day careers insight workshops for S5, gap year and access students and postgraduate applicants planning October applications
June to July – NHSGGC will support delivery of Medic Insight Glasgow Programme (please make sure you are following Medic Insight Glasgow social media platforms)
September to October – Online evening lecture events and half day workshops for S6 pupils making applications in October
Applications are now open for Get Ready for Medicine 2025
Friday 29th August and there will be another date in September (TBC)
We will also be running an online session (widening access) on Tuesday 19th November for any S2 – S4 pupil who is considering a career as a doctor, applications can be made on the following link:
NHS Greater Glasgow & Clyde will be running Get Ready for Medicine events for senior phase school pupils, living or studying in our catchment area and planning to apply to medical school through UCAS in October 2025. These events have been designed in collaboration with the University of Glasgow and have replaced traditional “shadowing” for work experience.
This will include: – In-person workshop events at the NHS Scotland Skills and Simulation Centre in Glasgow.
These will give experience of medical school style tutorials, ethics discussions and some practical sessions such as blood-taking on manikins and basic life support.
– An online lecture evening “Speed through the Specialities”
– Face-to-Face Work Experience Workshops: Get Ready for Medicine
This event open to senior phase pupils who are applying to medical school next October who hasn’t previously attended a GRfM workshop event.
We would also advise to make sure you have a look at the information below for the Reach Programme and Medic Insight Glasgow Programme. Also make sure are following Medic Insight Glasgow social media platforms (i.e. Facebook) for the Medic Insight Glasgow Programme and some Guidance for aspiring doctors from current medical students.
This event is open to anyone who is applying to medical school next October who hasn’t previously attended a GRfM workshop event.
We would also advise you to look at the information below for the Reach Programme and Medic Insight Glasgow Programme. Also make sure you are following Medic Insight Glasgow social media platforms ( ie Facebook) for the Medic Insight Glasgow Programme and some Guidance for aspiring doctors from current medical students. See more details below:
Read what the Medical Schools Council advises on the type of work experience needed to support your application to study Medicine. You should also visit the entry requirement pages of the university you wish to apply to for detailed information about the application process.
Please Click Here for more information regarding Get Ready For Medicine Programme.
***Please note that NHSGGC does not host “Shadowing” within a number of professions including Medicine. All requests for careers insight, to source placements or support self found placements for Medicine will be re directed to the Get Ready for Medicine Programme.***
Nursing – 2025 Programme
The NHSGGC Get Ready for Nursing Programme is a 1 day face to face programme delivered by NHS and Educational Professionals to support your UCAS application to study Nursing or Midwifery.
This is only open to senior phase pupils (S5/S6) on track and with an intention to pursue a career in Nursing. Priority for places to those submitting an application via UCAS for enrolment in the next academic year.
This programme will run on 3 separate dates (16th, 17th & 19th June). Applicants are only required to attend one session and will be asked to select a preferred date.
The Get Ready for Nursing Programme has been postponed until later in the year. Any applications do not need to be resubmitted and we are still taking new applications. Further clarity of dates to follow.
The programme delivered by NHSGGC Nursing Staff and colleagues form Universities and Colleges.
Activities include:
Discussion workshops hosted by Nursing and University/College Admissions teams:
the application process for Nursing and Midwifery
life as a Student
life as a Nurse or Midwife
Career Pathways within Nursing
Click here to find out more about Nursing Professions or visit https://www.careers.nhs.scot/careers/explore-our-careers/nursing/
Applications for our June 2025 programme are now open.
Click here to find out more about Midwifery as a profession or visit https://www.careers.nhs.scot/careers/explore-our-careers/midwifery/
Physiotherapy – 2025 Programme
NHS Greater Glasgow & Clyde are running Get Ready for Physiotherapy events for all school pupils, school leavers, gap year students and postgraduates living or studying in our catchment area and planning to apply to Physiotherapy courses through UCAS in 2025. These events have been designed to replaced traditional “shadowing” for work experience.
The intention is to deliver a meaningful programme of activity that will give participants more to speak about within your application and at interview.
The programme delivered by NHSGGC Newly Qualified and Experienced Physiotherapy staff.
Activities include:
Discussion workshops that include
the application process for Physiotherapy
life as a Student
life as a Physiotherapist
career pathways within Physiotherapy
Dates:
This will include 2 virtual sessions each year:
1st on 26/3/25 from 0900-1500
2nd date TBC
This has replaced the in person sessions. The content of these sessions will include advice on entry requirements and presentations from different areas of physiotherapy. This event open to anyone who is applying to study Physio in October 2025 who hasn’t previously attended a physio placement. We would also advise to make sure you have a look at the information below.
Click Hereto find out more about the profession or visit https://www.careers.nhs.scot/careers/explore-our-careers/allied-health-professions/physiotherapist/
Click Here to find out more about other careers in NHS Allied Health Professions or visit https://www.careers.nhs.scot/careers/explore-our-careers/allied-health-professions/
Podiatry 2025 Programme
NHS Greater Glasgow and Clyde Get Ready for Podiatry Programme
Ready to consider the future? Could Podiatry be the career for you?
Stay curious and join us on the NHS Greater Glasgow and Clyde Get Ready for Podiatry programme to find out more.
The NHS Greater Glasgow and Clyde Get Ready for Podiatry programme is a timetabled opportunity delivered by the NHS Greater Glasgow and Clyde Podiatry Service in collaboration with Higher Education Institutions and offers a hybrid experience to explore Podiatry as a profession.
This programme will offer a unique work experience opportunity for all who are considering Podiatry as a career option whether this be as a qualified podiatrist returning to practice, a school leaver or mature student
The programme will be delivered in 2 parts with the online element on 20th March & the in-person element between the 24th – 28th March in half day sessions (successful candidates will be allocated a half day slot on one of the dates for the in-person session)
Within this opportunity we will offer a virtual session to explore the following:
The podiatry profession
Podiatry in NHS Greater Glasgow and Clyde
Guidance on routes of access to Podiatry courses
We will also offer in person work experience in NHS Greater Glasgow and Clyde including the following:
Senior Phase Pupils/Adults – Self Found if no Get Ready Programme
If there is no Get Ready Programme covering your field of interest then applicants are required to source placements by themselves i.e. we do not match applicants to host supervisors. A request for this type of placement should be made directly to the department of interest who will negotiate the content and length of the placement. If a placement can be accommodated the host department will contact the Learning and Education team to confirm the arrangements.
In order to access a placement within NHSGGC (even if you have identified a host department by yourself) pupils must complete the Self-Found Placement Request.
The NHS GGC supervisor will then confirm the placement by complete the Supervisor Confirmation Form. By completing these form you are agreeing that the placement will commence.
Please use the links for more information on these areas.
Administration Career pathway Toolkit
The Career & Education Pathway Toolkit is a visual guide that help identify the relevant requirements for each admin post within PAT (Professional Administration Transformation) admin family. Covering from modern apprentice through each of the bandings up to senior management levels. It can help with career progression or upskilling in your current role.
NHSGGC promotes good mental health and the wellbeing of our staff. We treat our people fairly regardless of their mental health status and we don’t discriminate. We also provide a safe and healthy workplace.
Mental health problems like stress, depression or anxiety cause a significant proportion of sickness absence across Scotland. We know that getting support at an early stage can prevent absence from work and help recovery.
To achieve this, our staff will be managed in a way that is not detrimental to their mental health and positively promotes mental health and wellbeing, following our policies in this area.
Top Tips
Mental health problems are a common cause of long term sickness absence and have major resource implications for NHSGGC. Promoting positive mental health and wellbeing helps improve physical health, social inclusion and productivity
NHSGGC has a duty of care under our Staff Governance Standard to protect the mental health and wellbeing of our staff whilst they are at work. We are also committed to tackling disability discrimination, including discrimination relating to people who experience mental health problems.
Beyond our legal obligations, we promote good mental health and wellbeing by providing healthy working environments to help develop and nurture staff.
Policy
NHSGGC aim to promote and protect the mental health and wellbeing of staff. A range of policies and practices exist to help us do this and this policy guidance brings these together for easy reference: Board Mental Health and Wellbeing Policy.
The NHS Scotland Workforce Attendance Policy came into effect on the 1st March 2020. This policy aims to encourage and support employee attendance, where health impacts their ability to be at work.
The aim of Attendance Management is to help the Board make the most of the employee attendance by reducing both short and long-term absence through promoting positive attitudes to work and effectively working in partnerships with all parties to reduce employee absence to the minimum levels as possible. This policy ensures that NHSGGC adopt a fair, consistent and supportive approach to staff with health problems, resolving long term or on-going absences through the most appropriate means available and ensuring they provide a healthy and safe workplace.
COVID Special Leave will end on Sunday 31st March 2024. Therefore, from 1st April 2024 any employee absent due to COVID symptoms will be recorded as sick leave. Please see DL(2024)03 – Removal of Temporary COVID Special Leave for further information.
The introduction of the Workplace Adjustment Passport aims to support employees with a disability, health condition or diversity in the workplace to have a great experience at work. This can be used to support employees within their current workplace or when moving between departments and / or roles. This is in accordance with the Equality Act 2010.
Further guidance on attendance management specific to staff working in Glasgow City HSCP can be found here.
NHSGGC Menopause Policy
NHSGGC is committed to ensuring the health, safety and wellbeing of our employees and ensuring everyone is treated with dignity and respect.
The menopause is a natural process and for many can be positively managed through lifestyle adjustments. However, NHS Greater Glasgow and Clyde recognises that for some the menopause is not always an easy transition. Some employees may need additional considerations to support and improve their experience at work.
NHS Greater Glasgow and Clyde is committed to supporting employees who are affected in any way by the menopause and to support and inform managers so that employees reporting issues are treated fairly and given appropriate support.
Following long term absence the arrangements are that an employee who returns to work on a phased return as recommended by Occupational Health will be entitled to be paid for a period of up to 4 weeks at their normal contractual pay.
If the phased return needs to extend beyond 4 weeks, the employee will be expected to contribute any accrued annual leave. However, if an employee does not wish to use their annual leave they can opt to be paid according to the actual hours worked during the phased return period.
Phased returns should not normally last for periods of longer than 8 weeks.
NHSGGC have a zero tolerance approach to smoking on all NHS grounds and premises. NHS Greater Glasgow and Clyde is committed to providing a safe and healthy environment for all staff, patients and visitors.
Our Smokefree Policy aims to work towards a tobacco-free environment. This policy applies to all staff, patients and visitors.
This course is designed to help our senior managers to promote and achieve the highest ED&I standards and getting the best performance from their teams by valuing the diversity across the workforce.
It aims to ensure a consistent understanding about how best to lead teams in a way that respects diversity, promotes an inclusive workplace and treats all staff equitably by Integrating EDI into a broader people centred approach to people management.
Course Provider: Learning and Education in partnership with City of Glasgow College
Duration; 3.5 hours
Method of Delivery; Hybrid- mix of In person and Online (MS Teams)
Who should attend
Any senior manager (Band 7 and above) in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
Pre-requisites
Familiarity with the following resources will be useful:
Click here to see the available dates and book a place. If dates do not appear on link then they are fully booked. In this case please add your name to the waiting list and you will be offered first when new dates become available.
If you need any information on specific course content or booking process, please do not hesitate to contact Learning and Education Support Service on 0141 278 2700 (Option 3).
Last updated; 28/05/2025
Course Overview
This course is designed to help our people managers to promote and achieve the highest ED&I standards and getting the best performance from their teams by valuing diversity across the workforce.
It aims to ensure a consistent understanding across all current managers about:
• How best to manage teams in a way that respects diversity, promotes an inclusive workplace and treats staff equitably
• How to Integrate ED&I into a broader people centred approach to people management, and also
• Some of the key supports, policies and processes that managers can draw on and apply to enable that approach.
Course Provider: Learning and Education in partnership with City of Glasgow College
Duration; 3 hours
Method of Delivery; Online (MS Teams)
Who should attend
Any middle manager (up to Band 6) in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
Pre-requisites
Familiarity with the following resources will be useful:
Click here to see the available dates and book a place. If dates do not appear on link then they are fully booked. In this case please add your name to the waiting list and you will be offered first when new dates become available.
If you need any information on specific course content or booking process, please do not hesitate to contact Learning and Education Support Service on 0141 278 2700 (Option 3).
Last updated; 28/05/2025
Course Overview
Supporting staff is a key part of the manager’s job and this module offers guidance and support on issues relating to harassment at work. The main aspects of addressing harassment concerns including roles and responsibilities, policy framework and sources of advice and support will be covered.
Learning Outcomes
By the end of this module delegates will be able to:
Demonstrate an understanding of the Bullying and Harassment policy, and more specifically Sexual Harassment.
Create a safe and inclusive environment where everyone feels valued and respected.
Recognise responsibilities in line with organisational and NHS Scotland’s values to ensure everyone is treated with dignity and respect.
Be able to carry out the manager’s role to address harassment in the workplace at the earliest opportunity.
Awareness of the range of actions and support available.
Know how to access information resources, support and advice.
To describe best practice and ensure it happens.
To share knowledge of formal and informal approaches/interventions.
Who should attend?
Any manager in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.
KSF Links
C1 – Communication
C2 – Personal and People Development
C3 – Health, Safety and Security
C6 – Equality and Diversity
HWB1 – Promotion of Health and Wellbeing
Course Provider: Human Resources and Learning and Education Duration: 1 hour Webinar via MS Teams
Pre-requisites and other supporting resources
All potential candidates should explore the followings:
Please use the eESS Learner Self-Service Facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates. You can also use keywords to search for courses.
Remember to have your eESS User ID and password available to access the system. If you have forgotten your log in details for eESS then please use the Login Assistance link in the sign in section.
If for any reason you find yourself unable to attend, you must cancel your booking as spaces for this course are limited and others will be offered your place. To cancel please use the eESS Learner Self-Service Facility.
Partnership Staff
Please use our self service enquiry portal and leave an enquiry with your full name, email address, where you work (Directorate and sector) and the course date (preference and back ups if possible) you would like booked on.
You can also register for an account on this link if you do not have one already.
You will receive detailed joining instructions on how to access the on-line session. Please be ready to log-in at least 5 minutes before the start time.
Please note; booking for each session will close 1 week before the course date to allow time for joining instructions to be sent to delegates.
Guidance on how to search for Learning and Development on eESS OLM can be found here.
Full access to all Standard Operating Procedures and e-learning videos is available via eESS Login (scot.nhs.uk).
Last updated: 16/05/2025
The electronic Employee Support System (eESS) was introduced in 2018 meaning a fundamental change to working practices, with the introduction of the Manager Self Service function.
All Line Managers (Band 6 or above) will have access to eESS Manager Self Service and will be responsible for approving/declining any requests submitted by employees. Line Managers will also be able to process payroll transactions for staff for changes in employment.
eESS Managers – Going on leave?
If you are going on leave and want to nominate a colleague to manage transactions in your absence you can set this up in Vacation Rules on your home screen (see SOP238 for further details). Please ensure you nominate a colleague in adherence with your Board’s policies and Standing Financial Instructions (e.g. in some Boards this may be a minimum of Band 7 and within the same business unit).
If you want to grant another user access to manage your Worklist in your absence (see SOP239 for further details). This functionality is used to give another eESS user access to your Worklist. The user can manage your Worklist on your behalf
Fixed Term Contract extensions – If an employee’s fixed term contract is to be extended, please contact the eESS Support Team via the HR Connect Portal for this to be updated on the employee’s record, confirming the new date the contract is to be extended to (together with the employee Name and eESS ID)
Change of Contract Details – If an employee’s contracted hours or contract type is changing, ie. fixed term to permanent, please contact the eESS Support Team via the HR Connect Portal for this to be updated on the employee’s record, confirming the date the contract is changing (together with the employee Name and eESS ID)
Managers should also contact Payroll Officer for any changes being put through that have an impact on salary ( i.e. increasing/decreasing hours/band/terminations/annex 21 etc.) to save any under/over-payments being made
The eESS Manager Self Service section below shows some other examples of what Managers can do (role dependent):
It is important that you complete the appropriate eESS transaction as soon as you become aware that a staff member is leaving (for example, when you are given notice of their plan to leave). This ensures the staff member is terminated on the correct date and that there are no salary overpayments.
In line with local arrangements there may be requirements to setup Proxy Users across NHS Greater Glasgow and Clyde (NHSGGC) for Manager Self Service.
A proxy user is someone who will transact self-service functions on behalf of:
a line manager; or
peer employees
via self-service-based access.
Please refer to the Proxy User Briefing document which outlines the process and details the governance rules associated with Proxy Users. The document can be found on the HR Connect Portal. Completed forms should be returned via the portal.
Full access to all Employee Self Service Standard Operating Procedures and is available via the eESS National Webiste
The eESS Self-Service module will be a fundamental change to working practices for employees.
eESS Employee Self Service
Employees will now have access to view and update the following information:
Please note – All Personal Sensitive Information is held securely within eESS. Any updates or changes to this type of information is held in confidence, and will not be notified to your manager, HR or anyone else using the system.
Equality and diversity information – age, gender, religion etc – Please check/update. You can do so by following Change Personal Information – NHS Scotland eESS. This enables us to continuously improve as an equal opportunities employer. It ensures the right resources, facilities and support are available for you. Further information can be found at Employee Equality Data – NHSGGC
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