Celebrating Success Awards

Overall Winner Nominees

Team of the Year

RAH Front Door Frailty Multidisciplinary Team

The RAH Front Door Frailty Multidisciplinary Team has transformed care for frail older adults through the redesign of the hospital’s frailty service. By delivering earlier comprehensive assessment and creating more person-centred pathways, the team has ensured patients receive the right care in the right place at the right time.

Their work has increased access to alternatives such as Hospital at Home, reduced hospital length of stay and improved patient flow throughout the hospital. Through collaboration and innovation, they have delivered better outcomes for patients while supporting a more efficient and effective service.

Employee of the Year

Yvonne Hillier, Clinical Governance Team

Yvonne Hillier is recognised for her exceptional contribution to patient safety and continuous improvement across Clyde services. Through her leadership of Significant Adverse Event Reviews and Local Adverse Event Reviews, she provides expert guidance, support and oversight to teams across a wide range of services.

Her detailed reporting helps senior leaders monitor incidents, actions and emerging themes while promoting a culture of learning and improvement. Respected for her professionalism, compassion and commitment to high-quality care, Yvonne continues to make a significant difference to patients, colleagues and services every day.

Leader of the Year

Laura Cassidy, Waiting List Manager, Orthopaedics

Laura Cassidy has demonstrated outstanding leadership in managing orthopaedic services during periods of significant demand and operational challenge. Through collaboration, innovation and strong partnership working, she has helped develop a Board-wide Orthopaedic Outpatient Service that improves access for patients while maximising available capacity.

Laura’s approachable leadership style, commitment to staff engagement and focus on continuous improvement have enabled her team to deliver meaningful reductions in waiting times. Her work continues to improve access to orthopaedic care for patients across Clyde and NHS Greater Glasgow and Clyde.

Innovation of the Year

Harrison Salifu, Staff Nurse, Coronary Care Unit

Harrison Salifu identified an important opportunity to improve fluid balance monitoring within the Coronary Care Unit and developed innovative tools to address it. By introducing an image-based fluid balance chart and bedside monitoring resources, he improved patient involvement, documentation accuracy and clinical decision-making.

His work has enhanced communication among care teams, strengthened patient safety and improved awareness of fluid management for cardiac patients. Harrison’s initiative demonstrates how practical innovation can make a meaningful difference to patient care.

Volunteer of the Year

Danny McGreish, Volunteer, Ward 24

For the past eighteen months, Danny McGreish has made an exceptional contribution to Ward 24 through his dedication, compassion and commitment to helping others. Providing companionship, practical support and reassurance to patients within a busy surgical ward, Danny helps reduce loneliness and anxiety while enhancing the patient experience.

As Lead Volunteer, he also supports and mentors new volunteers, sharing his enthusiasm and encouraging others to get involved. His kindness, reliability and caring nature have earned the respect of patients, staff and fellow volunteers alike.

Overall Winner Nominees

Special Recognition Award

Fire Response Team

This group of individuals came together during a critical fire emergency with professionalism, courage and teamwork. Drawing on a wide range of skills and experience, staff from across departments worked collaboratively under pressure to protect patients, support colleagues and maintain essential services.

Their swift actions and calm decision-making ensured the safety of everyone involved while minimising disruption during a highly challenging situation. Their collective response demonstrated the very best of NHS teamwork and dedication.

Team of the Year

Block Room Team, Stobhill Hospital

The Block Room Team at Stobhill Hospital has transformed access to upper limb orthopaedic surgery through innovation, teamwork and a relentless focus on patient care. Bringing together expertise from across multiple professions, they developed a dedicated anaesthetic block room service and introduced new approaches to pre-operative assessment. These improvements have reduced waiting times, increased access to surgery for high-risk patients and delivered a safe, efficient and highly valued service. Their commitment continues to improve outcomes and experiences for patients every day.

Employee of the Year

Karen Barrington, RMN Practice Educator

Karen Barrington has demonstrated exceptional dedication to mental health education, professional development and patient care. As RMN Practice Educator, she supports staff at all levels through training, mentorship and expert guidance, helping strengthen services across the site.

Alongside this, Karen has played an important role supporting the care of patients with highly complex needs, demonstrating outstanding professionalism, compassion and clinical judgement. Her commitment to supporting patients, families and colleagues alike has made a significant and lasting contribution to healthcare services.

Leader of the Year

Pamela Russell

During a period of significant change within Ward 7/16, Pamela Russell stepped forward to provide leadership, stability and reassurance for both patients and staff. Her professionalism and commitment ensured that high standards of care were maintained while supporting colleagues through transition and uncertainty.

Under her guidance, the ward continued to perform as one of the strongest within Medical Specialties and achieved an outstanding milestone of 15 consecutive weeks with zero sickness absence. Her positive leadership has had a lasting impact on the entire team.

Innovation of the Year

Dr Kirsty Colquhoun, Frailty Surgical Pathway

During System Reset, Dr Kirsty Colquhoun and her team identified an opportunity to improve care for frail patients admitted to surgical wards. By introducing early geriatrician assessment and support, they demonstrated measurable improvements in patient outcomes, including reductions in surgical length of stay and unnecessary polypharmacy.

Their work has shown how early specialist intervention can improve quality of life while delivering a more sustainable service. This innovative approach is helping shape better care for patients across the system.

Volunteer of the Year

Sheena

Throughout 2025 and 2026, Sheena has become a highly valued source of support for patients, families and staff. Particularly recognised for her work within Ward 4, she consistently demonstrates kindness, warmth and compassion in every interaction.

Her dedication to helping others and ensuring people feel cared for during challenging times has made a real difference to countless patients and relatives. Sheena’s positive attitude and commitment embody the very best qualities of volunteering within NHS Greater Glasgow and Clyde.

Tony O’Hara

Tony’s journey is a powerful example of resilience, compassion and giving back. Having once been a patient in Critical Care himself, he returned to the NHS as a volunteer in 2023. Since then, he has used his lived experience to support patients, families and staff, bringing empathy, understanding and encouragement to those facing difficult circumstances.

His transition from receiving care to becoming a trusted partner in care demonstrates the remarkable difference volunteers can make to the experience of patients across our services.

Overall Winner Nominees

Team of the Year

GGH Inpatient Physiotherapy and Occupational Therapy Team

Following investment to strengthen the GORU service, this team embraced the opportunity to transform rehabilitation care for patients across Glasgow Royal Infirmary. Through initiatives including a seven-day service, ward-based exercise classes and a breakfast club, they enhanced the patient experience while continuing to improve services across other wards.

Their commitment to innovation and continuous improvement has delivered impressive results, reducing average length of stay by 14 days and cutting the waiting list for GORU beds by half.

Type 1 Diabetes Technology Team

Driven by a shared commitment to improving outcomes for people living with Type 1 diabetes, this multidisciplinary team has delivered exceptional results through the expansion of diabetes technology services across NHS Greater Glasgow and Clyde. Over two years, they doubled the number of adults using Hybrid Closed Loop therapy and increased insulin pump uptake across the health board.

They also successfully managed the largest Scottish Government diabetes technology funding award in 2025/26, achieving full utilisation of the available funding and maximising benefits for patients.

Employee of the Year

Natalie McAdam, Personal Assistant

Natalie is known across the South Sector for her unwavering support, professionalism and willingness to help others. In addition to supporting her directorate team, she provides invaluable assistance to personal assistants and administrative colleagues throughout Medicine and the wider sector.

Whether coordinating complex demands, sharing expertise or helping induct and train new staff members, Natalie consistently goes above and beyond to ensure colleagues feel supported, confident and equipped to succeed in their roles.

Innovation of the Year

Vestibular Screening, Major Trauma Rehabilitation Team

The Major Trauma Rehabilitation Team identified a gap in the assessment and treatment of patients following traumatic head injury. In response, they developed a comprehensive vestibular screening programme, including specialist assessment tools, staff education and peer support networks.

Their work has successfully embedded a Benign Paroxysmal Positional Vertigo screening service within the Queen Elizabeth University Hospital Major Trauma Centre, improving the identification and management of vestibular complications and enhancing rehabilitation outcomes for patients recovering from head injuries.

Volunteer of the Year

The Loneliness “Ward Volunteer” Service (Ruth Kennedy, Mary Cowie and June McLaughlin-Traut)

Providing around 20 hours of patient visiting each week, this dedicated volunteer team offers companionship and human connection to patients who might otherwise feel isolated during their hospital stay.

Their contribution is highly valued by ward staff, but what truly sets them apart is their willingness to go beyond their formal role. Drawing on their own lived experience, they build meaningful relationships with patients and often continue visiting even when patients are transferred to other NHS Greater Glasgow and Clyde hospitals, ensuring support and companionship continue when it matters most.

Overall Winner Nominees

Employee of the Year

Donna Hocknull, Occupational Therapy Assistant Practitioner

Donna Hocknull is recognised not only for the exceptional care she provides to patients but also for the unwavering support she offers colleagues every day. Within the Trauma and Orthopaedic Service at the Queen Elizabeth University Hospital, Donna is known as someone who is always ready to help, whether supporting patients, mentoring new staff or easing the pressure on colleagues during challenging shifts.

Through her kindness, professionalism and commitment to teamwork, Donna has helped create a supportive and inclusive culture that benefits both patients and staff.

Team of the Year

Alcohol and Drug Recovery Service Dietitians

The Alcohol and Drug Recovery Service Dietitians have developed an innovative, trauma-informed approach to supporting some of the most vulnerable people across Glasgow. Working with limited resources and complex patient needs, the team transformed access to dietetic support through nutrition groups, community-based appointments, staff training and co-produced resources tailored specifically to people affected by addiction.

Their work has increased access to services, improved engagement, strengthened recovery support and enhanced wellbeing for both service users and staff.

Leader of the Year

Andrew Reilly, Scientific Director

As Joint Project Lead for the Long-Term Conditions Service, Samantha has led one of NHS Greater Glasgow and Clyde’s most significant service transformation programmes.

Through collaboration with health and social care partnerships, primary care and third sector organisations, she has helped create a service focused on improving quality of life, promoting independence and supporting self-management. Samantha’s visionary and inclusive leadership has enabled workforce innovation, strengthened partnerships and delivered lasting improvements for people living with long-term conditions.

Innovation of the Year

PREPARE

PREPARE, Pre-Registration Podiatry: Accessible Recruitment and Employment, has transformed access into the podiatry profession through an innovative earn-while-you-learn model. Developed through collaboration between NHS Greater Glasgow and Clyde and Glasgow Caledonian University, the programme enables trainees to gain extensive clinical experience while completing their degree.

By removing financial barriers and widening access to education, PREPARE is helping address workforce shortages, strengthen future podiatry services and create new opportunities for aspiring healthcare professionals across Scotland.

Volunteer of the Year

PREPARE

Ian Laird and Helen Kidd have become invaluable members of the Cardiac Rehabilitation Service at Gartnavel Hospital. Drawing on their own lived experience of cardiac recovery, they provide hope, encouragement and practical support to patients and families during a crucial stage of recovery.

Ian has championed service improvements and peer support initiatives, while Helen has led highly successful fundraising efforts and shared the patient voice on a national stage. Together, they have demonstrated the extraordinary impact volunteers can have on patient wellbeing and service development. 

Overall Winner Nominees

Employee of the Year

Sarah Zycinski, Advanced Practice Reporting Radiographer

Sarah Zycinski is a highly respected Advanced Practice Reporting Radiographer whose expertise, leadership and commitment to excellence have made a significant contribution to patient care and service improvement. Widely recognised as dependable, proactive and forward-thinking, Sarah consistently supports colleagues and contributes beyond her core role.

Over the past 18 months she has demonstrated exceptional dedication by undertaking additional specialist training and becoming the first chest X-ray reporting radiographer within NHS Greater Glasgow and Clyde. Her achievement represents a major step forward for radiography services and reflects her unwavering commitment to innovation and professional development.

Team of the Year

Mechanical Workshop, Medical Device Unit

The Mechanical Workshop team is recognised for its creativity, responsiveness and commitment to problem-solving. Working closely with clinical and support services, they design and manufacture bespoke solutions that improve safety, efficiency and quality of care. Their innovative adaptations reduce manual handling risks, support new models of care and enable services to operate more effectively.

Through their reliability, technical expertise and collaborative approach, they continue to make a significant contribution to staff wellbeing, service delivery and patient outcomes across NHS Greater Glasgow and Clyde.

Leader of the Year

Dr Sylvia Wright, Consultant Pathologist

Dr Sylvia Wright has demonstrated exceptional leadership while guiding her department through a transformative programme of service improvement. Her vision and commitment have delivered tangible benefits for patients and staff alike, including reduced backlogs, improved turnaround times and better utilisation of resources.

By creating a culture of continuous learning and quality improvement, she has helped ensure patients receive diagnoses sooner while empowering staff to focus on delivering the highest standard of care. Her compassionate and inclusive leadership continues to have a lasting impact across the service.

Dr Ruth Allen, Consultant Paediatric Radiologist

For many years, Dr Ruth Allen has provided leadership that has benefited both her team and the children and families they support. She has played a key role in developing and sustaining specialist sonographer services, mentoring colleagues through advanced training and ensuring strong governance across the department.

Dr Allen has also been instrumental in establishing nationally important imaging services, including trans-cranial doppler and FerriScan provision for paediatric patients. Her collaborative approach and commitment to developing others have strengthened services locally and nationally.

Innovation of the Year

DEXA Physics Review and Optimisation Project Team

The DEXA Physics Review and Optimisation Project Team has undertaken a pioneering programme of work to improve the quality, consistency and accuracy of DEXA scanning services across the West of Scotland. By reviewing testing methods, quality assurance processes and calibration standards, the team has strengthened clinical practice and improved regulatory compliance.

Their work is helping create greater consistency between sites, improving diagnostic confidence and paving the way for a more flexible and patient-centred service. Through collaboration, expertise and innovation, they are helping shape the future of osteoporosis and bone health diagnostics.

Overall Winner Nominees

Shaping Change Award

Planning with People Team

Planning with People Team stepped forward and created a new approach to meaningful engagement by embedding this as a shared responsibility across the organisation, developing tools, resources and support that enabled staff, service users and communities to play a stronger role in shaping decisions. Their work has strengthened governance, reduced risk and created a lasting framework that ensures the voices of people and communities continue to influence the future of services.

Innovation of the Year

Care at Home Redesign Team

The Care at Home Redesign Team is recognised for delivering one of the most ambitious transformation programmes within East Renfrewshire HSCP. Working collaboratively across Care at Home services, commissioning, procurement and rehabilitation teams, they have developed a more sustainable, reablement-focused model of care.

Their work supports people to regain independence while strengthening partnership working and creating greater stability across care services. Already, the team has successfully supported more than 600 people through a complex period of change, helping build a more person-centred and sustainable future for care at home services.

Leader of the Year

Andrew Cuthbertson, Team Manager, Learning Disability Team

The LD team comprises a range of professions including social work, nursing, psychiatry, speech and language therapy, occupational therapy, physiotherapy, psychology and health care support workers.

Andrew has overall responsibility for the team, meaning he manages both Council and NHS staff, and this does require a specific skill set to ensure that the team works as one.

Andrew leads by example. His own passion, core values, calmness, positivity, integrity, work ethic and good humour are some of the attributes that make him an outstanding leader.

He is highly regarded and respected by colleagues, providers and the people we support.

Innovation of the Year

Fiona Gibson, Laura Herron and Amy Loveday 

Occupational Therapist Fiona Gibson, Nurse Laura Herron and Assistant Practitioner Amy Loveday sit within the Older Person Mental Health Team and have been focused on stress and distress reduction in care homes.

Their integrated approach makes them the only team of its kind in GGC. Their innovative approach has:

• Reduced the number of referrals and discharges within care home liaison service by 50%
• Achieved a 50% reduction in the number of care residents with dementia on antipsychotic medication
• Provided training to 101 care home staff 
• Prevented 14 care home placement breakdowns
• Prevented 9 psychiatric admissions
• Significantly reduced duty contact

Volunteer of the Year

Aileen Kane

Aileen has been fundraising for four decades. She starting with baking and selling cakes to her neighbours and over the years, her efforts have grown to include unique and joyful activities, such as walking with her family in tutus to raise funds.

She is also a walk leader, supporting people to get out and about. She has created a close-knit, supportive community and makes everyone feel welcome. For the past three years, she has organised a special Children in Need walk at Rouken Glen park, featuring memorable elements like a piper and a choir.

Going the Extra Mile

East Renfrewshire Community Rehabilitation Service

The East Renfrewshire Community Rehabilitation Service consistently goes above and beyond for the people they support. During a period of increasing demand and complexity, the team continued to deliver timely, person-centred rehabilitation through flexibility, creativity and commitment.

Whether helping people recover safely at home, preventing unnecessary hospital admissions or supporting discharge from hospital, they have consistently placed individuals and families at the centre of care. Their dedication, compassion and partnership working have made a significant difference to people’s lives and to the wider health and social care system.

Leader of the Year

Alana Boyle, Nurse Team Lead, Learning Disability Health Check Team

Through exceptional leadership and vision, Alana Boyle established the Learning Disability Health Check Service across NHS Greater Glasgow and Clyde. She has led the development of systems, pathways and standards that have improved access to healthcare and outcomes for people with learning disabilities. Her work has gained national recognition, with resources adopted by health boards across Scotland.

Alongside service development, Alana has invested heavily in supporting and developing her team, helping staff deliver high-quality, person-centred care. Her leadership continues to make a lasting impact on patients, families and colleagues.

Team of the Year

Claythorn House

The multidisciplinary team at Claythorn House provides exceptional care and support for people with learning disabilities and complex mental health needs. Working within a highly demanding environment, the team consistently delivers compassionate, person-centred care while helping individuals achieve meaningful outcomes and move towards greater independence.

Their work has been recognised by the Mental Welfare Commission and praised by both patients and families. Through resilience, professionalism and strong partnership working, the team demonstrates the very best of health and social care every day.

Employee of the Year

Claythorn House

Suzanne Farrell is recognised for the difference she makes every single day through her kindness, compassion and unwavering dedication to those she supports. Highly regarded by patients, carers and colleagues, Suzanne is known for her warmth, professionalism and positive approach.

She treats everyone with dignity, respect and genuine care, consistently demonstrating the values at the heart of health and social care. What stood out most to the judging panel was the consistency of her contribution and the lasting positive impact she has on people around her.

Chief Officers Award

Lynne Siddiqui, Lead AHP

This year’s Chief Officer Award recognises Lynne Siddiqui for her exceptional leadership and contribution to East Renfrewshire HSCP. As Lead Allied Health Professional, Lynne provides clear, responsive and forward-thinking leadership across a complex range of services.

She is also a valued member of the Corporate Management Team, contributing significantly to the wider strategic work of the Partnership. Her collaborative style, professionalism and commitment to continuous improvement have earned her the respect of colleagues across the organisation and made her a highly deserving recipient of this award.

Overall Winner Nominees

Team Of The Year

Unscheduled Care Data Team

The Unscheduled Care Data Team has played a crucial role in supporting NHS Greater Glasgow and Clyde’s ambitious Unscheduled Care agenda. Through the delivery of timely, accurate and high-quality data, the team has provided essential intelligence across areas including Accident and Emergency services, Flow Navigation Centres and Interface Care.

Their work supports local decision-making while also contributing to national reporting requirements for organisations including the Scottish Government, Public Health Scotland and CfSD. Through collaboration, expertise and commitment, they have helped drive improvements that directly support patient care and service performance.

Employee Of The Year

Abdullah Miqdad, IT Security Manager

Abdullah Miqdad plays a vital role in protecting the digital systems and information that support both patient care and corporate services across NHS Greater Glasgow and Clyde. Through leadership in cyber security operations, incident response and security assurance, he helps ensure services remain secure, resilient and compliant with national standards.

His work has strengthened governance arrangements, embedded effective risk management practices and enhanced the organisation’s ability to respond to emerging digital threats. Abdullah’s expertise, dedication and professionalism help safeguard critical services every day.

Leader Of The Year

Jane Ankori, Senior Business Analyst / Project Lead

Jane Ankori has been instrumental in advancing NHS Greater Glasgow and Clyde’s digital transformation journey through her leadership of the M365 Enabled Transformation Programme.

Known for her collaborative approach and strong stakeholder relationships, Jane has helped teams confidently adopt new digital ways of working. She has a unique ability to translate technology into practical solutions that improve services and support staff. By building trust, encouraging innovation and enabling lasting change, Jane has played a significant role in helping the organisation realise the benefits of modern digital tools.

Innovation Of The Year

NHSGGC Digital Robotic Process Automation (RPA)

The Digital Robotic Process Automation programme represents a major step forward in transforming administrative processes across NHS Greater Glasgow and Clyde. Through close collaboration between Health Records and Operations teams, manual and repetitive patient administration tasks have been successfully automated using innovative digital solutions.

This work has established a scalable, board-wide capability that improves efficiency, reduces workload and supports more consistent service delivery. By demonstrating the practical benefits of automation, the programme is helping create a more effective and sustainable digital-first approach across healthcare services.

Overall Winner Nominees

Special Recognition Award

Graeme English, Portering Supervisor

In May 2025, Graeme English found himself at the centre of a potentially dangerous situation at the Queen Elizabeth University Hospital. Responding quickly and calmly, he engaged with an individual carrying a crossbow and successfully kept the person calm while police attended the scene.

His actions helped prevent the situation from escalating and enabled security teams to safely manage the wider response. Through courage, professionalism and exceptional judgement, Graeme played a vital role in ensuring the incident was resolved safely and without injury.

Decontamination Award

Elijah Ogunbajo, Data Analyst

Over the past two years, Elijah Ogunbajo has become an invaluable member of the Decontamination Services team. Through detailed analysis, reporting and performance monitoring, he provides the information required to support decision-making, service improvement and effective communication with clinical users. His work also plays a crucial role in supporting quality management systems and audit preparation.

By turning complex data into meaningful insights, Elijah helps both decontamination services and their users operate more efficiently while supporting high standards of quality and compliance.

Employee of the Year

Gillian Reid, Site Facilities Manager, Queen Elizabeth University Hospital

Gillian Reid is recognised for her exceptional commitment, professionalism and problem-solving skills in one of the busiest hospital environments in Scotland. Whenever facilities challenges arise, Gillian is the person colleagues turn to for support, advice and solutions. She consistently goes above and beyond to ensure essential maintenance and improvement works are delivered with minimal disruption to patient care and hospital operations. Her positive attitude, extensive knowledge and dedication have made her an indispensable member of the Queen Elizabeth University Hospital team and a trusted partner to colleagues across the organisation.

Health and Safety Award

Graeme Hendry, Estates Manager

Graeme Hendry has demonstrated a strong commitment to improving safety across estates services through the introduction of a new step-ladder system and associated training programme. By ensuring staff understand the correct procedures and safe working practices, he has helped reduce risk and create a safer working environment for colleagues.

The initiative enables staff to carry out essential tasks confidently and safely while maintaining safe access to facilities across the site. His proactive approach highlights the important contribution effective health and safety leadership makes to daily operations.

Leader of the Year

Mark Riddell, Assistant Director of Operational Facilities

Throughout his career, from joining the NHS as an electrician to becoming Assistant Director of Operational Facilities, Mark Riddell has consistently demonstrated exceptional leadership and dedication. Known for his commitment to patient care, support for staff and willingness to share his knowledge and experience, Mark is widely respected throughout the organisation. He leads by example, maintains exceptionally high standards and is always available to offer guidance and support. His professionalism, generosity and commitment have helped shape a culture of excellence that benefits patients, staff and services alike.

Linen Services Award

Hillington Laundry Management Team

The Hillington Laundry Management Team has shown remarkable resilience and determination during a period of sustained operational pressure. Faced with extremely high hospital occupancy, increasing demand for clean linen and significant challenges around staffing and holiday working, the team worked tirelessly to maintain service delivery. Through careful planning, stock management, use of additional staffing support and close collaboration with colleagues, they ensured patients continued to receive the linen they needed. Their efforts protected patient dignity, supported frontline services and maintained confidence across the health board.

Sustainability Award

Sarah Chesney, Domestic Services Manager

Sarah Chesney has demonstrated outstanding commitment to sustainability, innovation and environmental improvement. By driving the successful implementation of recycling initiatives and introducing telemetry monitoring on waste compactors at the Gartnavel Campus, she has delivered significant financial and environmental benefits.

Her proactive approach has produced substantial savings, reduced carbon emissions and improved efficiency across waste management services. Alongside her day-to-day responsibilities, Sarah works closely with colleagues to ensure compliance and continuous improvement, demonstrating how practical innovation can support both healthcare and environmental sustainability goals.

Overall Winner Nominees

Team of the Year

Diagnostics Management Accounts Team

The Diagnostics Management Accounts Team has demonstrated outstanding teamwork, resilience and professionalism throughout a particularly challenging year. Faced with rising demand, workforce pressures and significant organisational change, the team continued to provide high-quality financial information and advice to services across the Diagnostics Directorate.

Through mutual support, collaboration and a commitment to excellence, they have helped managers make informed decisions that support patient care while maintaining strong financial governance. Their positive approach and dedication have had a significant impact across the wider organisation.

Employee of the Year

Paul Kerins, Senior Management Accountant

Since joining the Research and Innovation Finance team, Paul Kerins has become a trusted colleague, mentor and source of expertise for staff across the organisation. Known for his professionalism, calm approach and willingness to help, Paul consistently goes above and beyond to support colleagues and researchers.

He played a key role in the development of the EDGE system, helping transform information flows and supporting more efficient financial processes. His knowledge, dedication and commitment enable researchers to focus on delivering important work that benefits patients and services throughout NHS Greater Glasgow and Clyde.

Leader of the Year

Debby Skene, Head of Management Accounts, Acute Services

Debby Skene is widely recognised for her supportive, approachable and positive leadership style. During a challenging year involving staffing changes, service pressures and the relocation of a department, Debby provided reassurance, guidance and practical support to her team.

She successfully coordinated the office move while ensuring staff were listened to and supported throughout the process. Known as the person colleagues turn to when difficulties arise, Debby’s optimism, commitment and leadership continue to help teams deliver high-quality services even during periods of uncertainty and change.

Innovation of the Year

Alan Hynd, Adam McGowan and Alliea Hussein

Alan, Adam and Alliea have worked collaboratively to transform the way drug costs are processed, recorded and recovered across NHS Greater Glasgow and Clyde. Faced with new challenges following the introduction of a pharmacy stock system, they developed streamlined and more accurate processes that ensure drug income is recovered correctly and financial information is more reliable.

heir work has significantly reduced the time required for month-end processes and improved financial governance across the organisation. Through teamwork, innovation and continuous improvement, they have delivered lasting benefits for services across the Board.

Volunteer of the Year

Michelle Hyndman, Senior Management Accountant

Michelle Hyndman is recognised for bringing colleagues together through her exceptional commitment to charity fundraising and team wellbeing. Through the organisation of a highly successful Macmillan Coffee Morning, she created an event that raised valuable funds while also strengthening team spirit and morale.

From encouraging baking contributions to securing raffle prizes and coordinating every detail, Michelle’s enthusiasm and dedication were at the heart of its success. Her efforts created a positive experience enjoyed by colleagues across the department and left everyone eager for the next event.

Overall Winner Nominees

Team of the Year

Shift Team Project Workers, James McLean Project

The team at the James McLean Project provides vital support to young people aged 16 to 21 who are often experiencing homelessness alongside complex personal challenges. Every day, they deliver compassionate, safe and person-centred care, frequently responding to crises that require resilience, teamwork and sound judgement. What makes this team truly exceptional is the way they support one another and create a calm, stable environment for the young people in their care. For many service users, the project has become the first place where they have felt safe, supported and able to begin rebuilding their lives.

Employee of the Year

Sabine Gnauck, Service Manager, Hospital Discharge Team

Sabine Gnauck leads one of the busiest and most demanding services within the HSCP, supporting thousands of people each year as they leave hospital and move towards greater independence. Despite significant pressures, she consistently demonstrates compassion, professionalism and unwavering commitment to both patients and staff. Sabine regularly goes above and beyond to ensure people receive the right support at the right time, while providing exceptional leadership to her team. Her dedication helps vulnerable individuals transition safely from hospital and begin the next stage of their lives with confidence and dignity.

Leader of the Year

Marie Brown, Service Manager, South Learning Disability Team

Marie Brown has played a pivotal role in bringing together Learning Disability Health and Social Work services into one successful partnership. Through her vision, determination and collaborative approach, she has encouraged joint training, shared learning opportunities and stronger relationships across disciplines. By co-locating teams and fostering a culture of openness and collaboration, Marie has helped create a more integrated service that works more effectively for both staff and service users. Her leadership has strengthened partnership working and improved the quality of support available to people with learning disabilities.

Innovation of the Year

Enhanced Care Service

The Enhanced Care Service was developed in response to hospital delays affecting patients with high levels of dependency who could not access traditional residential care. Teams introduced an innovative model that provides specialised support in a more homely and supportive environment.

The service has successfully reduced unnecessary hospital stays, improved patient flow and enhanced outcomes for individuals ready to leave hospital. Feedback from service users has been overwhelmingly positive, highlighting the value of this person-centred and forward-thinking approach.

Volunteer of the Year

Stuart James

Following his own diagnosis of Functional Neurological Disorder, Stuart James recognised the need for better support and understanding for people living with the condition. Determined to make a difference, he established Scotland’s first FND Support Circle based in the Parkhead Hub. What began as one local group has grown into a thriving community of almost one hundred members, creating opportunities for peer support, shared experiences and expert involvement. Through his commitment and lived experience, Stuart has built a valuable support network that continues to improve the lives of people across Scotland.

Overall Winner Nominees

Team of the Year

Occupational Health Psychological Wellbeing Service

The Occupational Health Psychological Wellbeing Service provides compassionate, evidence-based support to colleagues experiencing trauma, burnout, critical incidents and difficult life circumstances. Through tailored psychological interventions, the team helps staff rebuild confidence, strengthen resilience and develop effective ways to manage emotional and workplace challenges. Their safe and non-judgemental approach encourages colleagues to seek help earlier and reduces stigma around mental health support. By helping staff remain well, engaged and able to deliver high-quality care, the team makes a positive difference throughout the organisation.

Employee of the Year

Eileen McFadyen, HR Manager, Estates and Facilities

For the past two years, Eileen has provided dedicated HR leadership and support to Project SEARCH, helping young people with learning disabilities and autism gain skills, confidence and valuable workplace experience. Alongside supporting the programme at Glasgow Royal Infirmary, Eileen helped expand Project SEARCH into Inverclyde, creating further employment opportunities.

She also leads arrangements for the annual graduation ceremony, celebrating participants’ achievements. Her commitment to inclusive employment has helped strengthen a programme through which almost 70 participants have become NHSGGC employees.

Leader of the Year

Freddie Warnock, Head of Health and Safety

Since becoming Head of Health and Safety, Freddie Warnock has transformed the visibility and impact of the service across the organisation. He has introduced new safety management systems, strengthened understanding of responsibilities and supported leaders to protect staff welfare and meet legal obligations. Freddie has also invested in the future by appointing three Health and Safety Modern Apprentices. Through storyboards, compliance tools and a live reporting dashboard, he has helped managers monitor progress, improve accountability and create safer, more supportive workplaces for colleagues.

Working Together Award

PVG Project Team

Following changes introduced through the Disclosure Scotland Act 2020 and the expansion of regulated roles, the PVG Project Team delivered a major Board-wide compliance programme affecting approximately 8,000 staff. Completed within a challenging three-month implementation period, the work required close collaboration between HR, recruitment, workforce, operational services and managers across NHSGGC. Through exceptional planning, coordination and teamwork, the project ensured the organisation met its statutory responsibilities while minimising disruption for staff and services throughout the implementation process.

Partnership Working Award – Joint Winners

Band 5/6 Re-Evaluation Project

The Band 5/6 Re-Evaluation Project brought together staff-side representatives, managers, HR colleagues and job evaluation specialists to implement a significant element of the 2024 Agenda for Change pay agreement. The project required a large number of roles across NHSGGC to be reviewed through careful governance and consistent decision-making. Through openness, constructive engagement and a shared commitment to fairness, the partnership successfully delivered a complex programme of work with significant implications for colleagues across the organisation.

Reduced Working Week Project

The Reduced Working Week Project delivered one of the most significant workforce changes undertaken across NHSGGC in recent years. Following the national agreement to reduce Agenda for Change contractual hours to 36 each week, colleagues from operational services, staff-side organisations, workforce planning, recruitment, finance and HR worked together to support implementation across the Board. Despite the scale and complexity involved, the change was delivered through strong partnership, shared problem-solving and a collective commitment to benefiting staff while maintaining safe and effective services.

Overall Winner Nominees

Team of the Year

Care and Support at Home, Hillend Centre

The Care and Support at Home team demonstrated exceptional resilience, teamwork and professionalism while implementing one of the most significant operational changes their service has undertaken. Staff across every role embraced a new scheduling system, adopted new technology and adapted to new ways of working, all while continuing to deliver high-quality care and support. Throughout this period of major transformation, the team maintained outstanding service standards, achieved zero delayed hospital discharges for people awaiting care packages and secured excellent Care Inspectorate evaluations. Their success reflects a shared commitment to excellence and continuous improvement.

Employee of the Year

Gemma Ramsay, Mental Health Officer

Gemma Ramsay is recognised for her exceptional commitment to the people she supports and her unwavering dedication to protecting individual rights. Known for her compassionate and person-centred approach, Gemma consistently goes above and beyond for service users, often supporting vulnerable people in ways that extend far beyond her professional responsibilities. Whether advocating fiercely for someone’s rights, supporting colleagues with her extensive expertise or ensuring beloved pets are cared for during hospital admissions, Gemma demonstrates empathy, professionalism and integrity in everything she does. Her work has a lasting impact on service users, families and colleagues alike.

Leader of the Year

Laura Ritchie, Manager, Adult Services

Laura Ritchie demonstrated exceptional leadership while leading Inverclyde’s first Large Scale Investigation as part of statutory adult support and protection responsibilities. Over five months, she coordinated a complex, multi-agency investigation involving residents, families, care providers, inspectors and health and social care partners. Throughout the process, Laura ensured vulnerable adults remained safe, supported staff through challenging circumstances and maintained clear communication with all involved. She delivered meaningful improvements for residents and created an important model for future adult protection investigations.

Innovation of the Year

Ann Murray, Maximising Independence Lead

Ann Murray developed an innovative Community Appointment Day designed to improve access to support for people living with chronic pain. Inspired by best practice elsewhere and adapted for local communities, the event brought together a wide range of services, information and specialist support in one accessible location. Attendees received tailored guidance, access to expert advice and opportunities to learn more about self-managing their condition. The initiative not only improved patient experience but also demonstrated the power of collaboration to bring healthcare closer to communities and make a meaningful difference to people’s lives.

Volunteer of the Year

Steph Dodson, Admin Officer

For the past four years, Steph Dodson has led a community Christmas gift appeal focused on a group often overlooked during festive giving initiatives: teenagers aged 12 to 18. Recognising that donations frequently centred on younger children, Steph created an appeal specifically designed to ensure older young people were not forgotten. Through her dedication, organisation and commitment to inclusion, she has successfully raised awareness, encouraged community participation and delivered meaningful support to young people throughout Inverclyde. Her efforts have helped ensure more teenagers experience the joy and dignity of receiving a gift at Christmas.

Behind the Scenes Excellence Award

Karen Dunn, Advice Worker

Working quietly behind the scenes, Karen Dunn has made an extraordinary difference to individuals and families across Inverclyde. Through her determination, expertise and commitment, she helps people access vital financial support before difficulties escalate into crisis. During the 2025/26 financial year alone, Karen secured more than £1.8 million in verified financial gains for local residents through successful benefit claims and complex casework. Her work improves financial security, supports mental wellbeing and strengthens resilience within communities. Although she rarely seeks recognition, her impact on people’s lives is profound and far-reaching.

Overall Winner Nominees

Team of the Year

Vale of Leven Hospital Pharmacy Department

The Vale of Leven Hospital Pharmacy Department has embraced change, innovation and collaboration to strengthen pharmacy services across the hospital. Through new leadership, expanded ward-based pharmacy support, the introduction of hybrid clinical technician roles and the development of a pharmacist-led cardiology clinic, the team has enhanced patient care and medicines optimisation. Their work on structured medication reviews and polypharmacy reduction has improved patient outcomes and achieved recognition on an international stage. Together, they have built a modern, responsive and highly effective pharmacy service.

Employee of the Year – Joint Winners

Kajal Patel, Clinical Pharmacist

Kajal Patel demonstrated how small ideas can make a big difference. In 2025, she established a monthly charity bake sale within the Queen Elizabeth University Hospital and Royal Hospital for Children Pharmacy Department, creating an opportunity for staff to come together while supporting causes important to them. Through her enthusiasm, organisation and commitment, colleagues have raised more than £1,300 for a range of charities nominated by staff themselves. The initiative has not only generated valuable charitable donations but has also strengthened staff morale, engagement and wellbeing across the department.

Gayle Rothnie, Senior Pharmacist, Dispensing Services

Gayle Rothnie played a pivotal role in one of the most significant medicines transitions undertaken across NHS Greater Glasgow and Clyde in recent years. Following national changes to immunoglobulin contracts, she helped coordinate a complex programme affecting multiple services, clinical teams and patients. Through expert leadership, close collaboration and meticulous stock management, Gayle ensured a safe and seamless transition while maintaining continuity of care. Her work continues to support national procurement arrangements, improve efficiency and reduce waste, making a lasting contribution to patient care and pharmacy services.

Leader of the Year

Jennifer Crawford and Samantha Carmichael

Jennifer Crawford and Samantha Carmichael demonstrated outstanding leadership through the development and delivery of the Pharmacy Leadership Development Programme. They took ownership of designing and coordinating a programme that helped colleagues across pharmacy services build confidence, develop leadership skills and strengthen their ability to influence positive change. By creating an engaging and supportive learning environment, they encouraged reflective practice, peer learning and practical application. Their commitment has helped create a more confident, resilient and empowered pharmacy workforce, ultimately supporting service improvement and better outcomes for patients.

Innovation of the Year

Medicines Support Service: New Cost Summaries for High Cost Medicines

The Medicines Support Service developed an innovative solution to help prescribers make more informed decisions about high-cost medicines. Following feedback from clinical teams, the project created clear and accessible cost summaries for biologic and advanced therapies used within rheumatology and inflammatory bowel disease services. By providing easy access to up-to-date cost information, the initiative supports more informed treatment discussions, encourages sustainable prescribing and helps maximise the value of medicines across NHS Greater Glasgow and Clyde. The project is now being expanded into additional clinical specialties.

Director of Pharmacy Award

Hayley Miller and Sam Hayes

These individuals came together to act when they identified an opportunity to target waste and support the sustainability agenda.

They sent out information to staff detailing that medicines contribute to 25% of the NHS’s carbon emissions and invited interested parties to join a group so that everyone could all play a part in reducing our service’s carbon footprint. They encouraged change – big or small.

The new group, QECO, worked with a range of partners e.g. facilities, to establish site wide participation in change. Some initial changes included; implementation of site wide card recycling; reduced plastic bag use and an IVOST project in ICU. Future work is planned to maximise on national campaigns such as World Recycling Day in March.

Overall Winner Nominees

Reducing Healthcare Inequalities Award

Jane Beresford and Jackie Sands

Through a unique partnership between arts and public health, Jane Beresford and Jackie Sands developed an innovative approach to engaging communities and improving vaccination uptake. Their work demonstrated creativity, collaboration and a strong commitment to reaching people who might otherwise face barriers to accessing healthcare.

By using arts-based engagement methods, they successfully connected with communities, opened conversations about vaccination and helped address inequalities affecting those most at risk. Their achievement highlights the power of partnership working to improve public health outcomes and strengthen community trust.

Creativity in Problem Solving Award

Martin Dalziel, Kayla Barr, Cara Stirling, Jackie Mackay, Mandy McDonald and Sally Millar

This team demonstrated exceptional creativity in tackling a challenging public health issue. Recognising the need to engage younger audiences in conversations about vaping prevention, they developed innovative communications that transformed complex health information into accessible, engaging and impactful campaigns.

Through fresh thinking, strong collaboration and a clear understanding of their audience, they successfully increased awareness and encouraged healthier choices. Their work shows how creativity and teamwork can help deliver important public health messages in ways that genuinely connect with people.

Volunteer of the Year

Arlene Robertson

Arlene Robertson is recognised for her remarkable voluntary contribution through Bridge2Aid, helping improve access to dental care and professional education in underserved communities across Africa. By sharing her skills, experience and expertise, she has helped strengthen local services and support sustainable improvements in oral health. Arlene’s generosity, compassion and commitment to improving health outcomes extend far beyond her day-to-day role. Her willingness to give her time in support of others embodies the very best values of public service and international partnership.

Innovation of the Year

HITT Testing and Immunisation Programme in Prisons

The HITT Testing and Immunisation Programme has transformed access to essential healthcare within prison settings. Through innovation and partnership working, the team developed a service that improved access to testing and immunisation for a population that can often experience significant health inequalities. By bringing services directly to those who needed them most, the programme delivered meaningful health benefits while helping reduce barriers to care. Their work demonstrates how innovative approaches can improve outcomes and support health equity across vulnerable populations.

Mentorship Excellence Award

Emma Finlay

Emma Finlay has made a lasting difference through her commitment to developing and supporting the people around her. Known for her encouragement, guidance and dedication to helping colleagues succeed, Emma has supported individuals at every stage of their professional journey. Her mentorship has helped colleagues build confidence, develop skills and achieve their potential. Through her leadership and willingness to invest time in others, she has strengthened teams, supported professional growth and created a positive legacy that continues to benefit both individuals and services.

Leader of the Year

Leanne Pettingale

Leanne Pettingale is recognised for leadership that consistently brings out the best in those around her. Through periods of challenge and change, she has provided encouragement, direction and unwavering support to colleagues, creating an environment where teamwork and collaboration can thrive.

Her positive influence, approachable leadership style and commitment to supporting staff have earned the respect and admiration of colleagues. Leanne’s ability to inspire confidence while maintaining a strong focus on people and outcomes makes her a truly exceptional leader.

Unsung Hero Award

John Hutchison

John Hutchison is recognised for the countless contributions he makes behind the scenes, often without seeking recognition or reward. Reliable, dedicated and always willing to help, John has become someone colleagues can depend upon when support is needed. His commitment to the Public Health Directorate has had a lasting impact on both individuals and teams. While much of his work may go unnoticed by others, the difference he makes every day is significant, valued and deeply appreciated by those who work alongside him.

Team of the Year

Peer Immunisers

The Peer Immunisers team has played a vital role in protecting the health and wellbeing of colleagues across NHS Greater Glasgow and Clyde. By volunteering their time, skills and expertise, they have supported vaccination programmes that help safeguard staff, patients and services. Through dedication, professionalism and a commitment to public health, the team has helped improve vaccine uptake while supporting organisational resilience. Their contribution demonstrates the difference that teamwork and voluntary effort can make to the health of the wider workforce.

Employee of the Year

Melissa Steel

Melissa Steel is recognised for her outstanding contribution throughout the year and her consistent willingness to go above and beyond in everything she does. Through professionalism, dedication and a commitment to high-quality work, Melissa has provided exceptional support to colleagues, communities and the wider organisation. Her positive attitude, reliability and strong work ethic have made a meaningful difference across a range of areas. Melissa’s contribution exemplifies the values of excellence, service and commitment that this award is designed to recognise.

Overall Winner Nominees

Team of the Year

Ward B5, Beatson WOSCC

Faced with growing pressures on cancer services, the Ward B5 team responded with creativity, determination and a commitment to improving care. Staff embraced entirely new specialist skills, enabling the delivery of weekend cancer treatments and reducing pressure on an overstretched day-bed service. This initiative has shortened waiting times, improved patients’ experiences and delivered significant benefits for the organisation. By working together and placing patients at the centre of every decision, the team has helped shape a more sustainable and effective model of cancer care. 

Employee of the Year

Christine MacDonald, Therapy Support Worker

Since becoming the first Band 4 Therapy Support Worker within the Institute of Neurological Sciences, Christine MacDonald has transformed the experience of patients undergoing lumbar spinal surgery. Through extensive training in both physiotherapy and occupational therapy, she now supports patients throughout their entire care journey, from assessment through to discharge. Her skills, compassion and commitment have helped around 90 per cent of patients recover and return home safely. Colleagues describe Christine as an invaluable member of the team whose expertise has improved patient care, enhanced service efficiency and reduced pressure on clinical staff.

Leaders of the Year

Bernadette Shanley, Danielle Gow and Tammie McKinley, Ward 4B Senior Charge Nurses

During a particularly challenging period for the Bone Marrow Transplant Unit, Bernadette Shanley, Danielle Gow and Tammie McKinley provided exceptional leadership and unwavering support to patients, families and staff. Their calm, visible and reassuring presence helped maintain safe, high-quality care while guiding colleagues through significant pressures and uncertainty. Throughout this time, they remained focused on the needs of patients while fostering a supportive environment for the wider team. Their professionalism, compassion and dedication exemplify the qualities of outstanding NHS leadership.

Volunteer of the Year

Keira Procter

For more than 25 years, Keira Procter has lived with a spinal cord injury and now uses her experience to support others facing the same life-changing challenge. Travelling each week from Dunoon to the Queen Elizabeth National Spinal Injuries Unit, she provides reassurance, practical advice and hope to patients and families during some of their most difficult moments. Through one-to-one conversations and education sessions, Keira helps people understand that life after spinal injury can still be rewarding and fulfilling. Her compassion, honesty and dedication make a profound difference to everyone she supports.

Innovation of the Year – Joint Winners

Specialist Transplant Bariatric Clinic

The Specialist Transplant Bariatric Clinic was created to address one of the most significant barriers facing patients awaiting kidney transplantation. By bringing together specialist expertise and targeted weight-management support, the clinic has enabled patients with end-stage renal failure to access the transplant pathway when obesity had previously prevented them from joining the waiting list. Within just six months, fourteen patients were added to the transplant waiting list and nine have already received life-changing transplants. This innovative service is transforming outcomes and creating new opportunities for patients who may otherwise have faced lengthy delays.

Ward 53 Ambulatory Care

Ward 53 continues to demonstrate innovation by adapting services to ensure patients have access to the latest specialist treatments available through the NHS. Working collaboratively across nursing, pharmacy, medicine, administration and allied health professions, the team has developed new treatment pathways and protocols for people living with conditions such as Parkinson’s disease, multiple sclerosis and epilepsy. Their work has reduced delays, prevented unnecessary hospital admissions and empowered patients and carers to play a greater role in managing their health. The result is an innovative service built around high-quality, person-centred care.

Overall Winner Nominees

Team of the Year

Child Health and Screening Department

The Child Health and Screening Department has shown remarkable resilience, commitment and teamwork during a period of significant change. While adapting to new systems, processes and ways of working, the team continued to deliver vital services to children and families across the community. Through mutual support, collaboration and a shared commitment to quality and safety, they have maintained high standards while embracing opportunities to improve services. Their dedication ensures children and families continue to receive the best possible care, even during times of transformation and challenge.

Employee of the Year

Begonia Mosteyrin, ANP, Renfrewshire Care Home Support Team

Begonia Mosteyrin is recognised for the exceptional care and professionalism she brings to her role every day. A valued member of the Renfrewshire Care Home Support Team, she consistently supports patients, families and colleagues with positivity, resilience and dedication. Her ability to remain compassionate and focused, even during challenging circumstances, inspires those around her and reflects the very best of NHS values. Begonia has made a lasting impact on both the people she cares for and the teams she works alongside.

Leader of the Year

Caroline Young, Nurse Team Lead, Community Mental Health Team

Caroline Young has demonstrated outstanding leadership during a period of significant pressure and challenge. Through her compassionate and supportive approach, she has created an environment where colleagues feel safe, valued and empowered to succeed. Caroline is known for bringing out the best in those around her, encouraging development, nurturing talent and fostering a culture of optimism and teamwork. Her leadership has earned the trust, admiration and respect of colleagues across mental health services, helping strengthen both staff wellbeing and the quality of care provided to patients.

Innovation of the Year

Renfrewshire District Nursing Service

Through teamwork, determination and innovation, the Renfrewshire District Nursing Service successfully established a new overnight palliative care service for local communities. This development ensures patients and families can access compassionate support at any time of day or night, particularly during the most difficult stages of life. The service has enabled more people to remain in the comfort of their own homes, improved continuity of care and enhanced experiences for families. Their achievement demonstrates how innovation can make a meaningful difference to patient care and quality of life.

Community Involvement Award

Katie Yuile, Planning and Development Officer

Katie Yuile has been instrumental in driving positive change across alcohol and drug services throughout Renfrewshire. Through collaborative working, innovative thinking and a commitment to partnership, she has helped expand access to life-saving naloxone while ensuring people with lived experience are at the centre of service development. Katie has a unique ability to bring people together around a shared purpose, inspiring action and delivering meaningful improvements. Her work is helping create healthier, safer and more inclusive communities while improving outcomes for some of the most vulnerable people in society.

Best Supporting Role

Julie Mitchell, Hospital Discharge Placement and Review Officer

Julie Mitchell provides invaluable support to patients and families during some of the most important and challenging moments in their healthcare journey. Combining professionalism with exceptional kindness and empathy, she helps people navigate complex decisions with confidence and dignity. Her person-centred approach ensures individuals feel listened to, reassured and supported throughout the discharge process. Julie’s ability to offer both practical help and emotional support has made a significant difference to countless patients and families and is greatly valued by colleagues across services.

Overall Winner Nominees

Team of the Year

Justice Services Team

The Justice Services Team has gone above and beyond while working under immense pressure. The team supports some of the most vulnerable people in our communities, helping individuals make positive, lasting changes while keeping the public safe. Together, they have embraced innovative rehabilitation pathways, trauma-informed practice and creative approaches to early release, domestic abuse interventions and community payback. They never shy away from difficult situations, responding calmly, compassionately and as one united team. Their dedication has strengthened wellbeing, improved outcomes and enhanced the quality of care and safety across West Dunbartonshire. Their resilience, innovation, teamwork and heart demonstrate exactly why the Justice Services Team is being celebrated tonight.

Employee of the Year

Mikey Quinn, MSK Physiotherapist, South Quadrant

Mikey Quinn has made an exceptional contribution through his positivity, dedication and commitment to improving the MSK Physiotherapy service. He played a key role in delivering an important service objective, bringing fresh ideas, supporting colleagues and volunteering for tasks that went well beyond expectations. Mikey also took the lead in creating an engaging patient video, something completely outside his usual role. He planned, scripted and delivered it with enthusiasm and professionalism, helping patients feel better informed and more connected. His energy brought the whole team together, while his creativity, drive and willingness to go the extra mile have made a real difference to patients, colleagues and the wider service.

Leader of the Year

Derek Dolan, Senior Charge Nurse, Glenarn Ward, Dumbarton Joint Hospital

In just 18 months, Derek Dolan has brought outstanding leadership to Glenarn Ward at Dumbarton Joint Hospital. He has created a warm, person-centred culture where patients, carers and staff feel valued and supported. This was reflected in the ward achieving a Clinical Care Assurance Tool score of 100 per cent. Derek’s calm and compassionate approach has transformed everyday care, strengthened relationships and ensured dignity and meaningful moments remain at the heart of the ward. He has inspired his nursing team to grow in confidence, work together and take pride in the difference they make. Derek leads with integrity, kindness and a genuine belief in people, creating a positive and lasting impact.

Innovation of the Year

Crosslet & Queens Quay Catering Teams

The Crosslet and Queens Quay Catering Teams have transformed mealtimes for care home residents through creativity, passion and a determination to improve lives. They became the first care homes in Scotland to achieve the Food for Life Bronze Award, earning national recognition for their nutritious and enjoyable food. Their innovative work includes tailored menus and projects that improve residents’ outcomes while reducing reliance on costly supplements. Through themed events, celebrations and genuine care, the teams also bring joy, comfort and connection to everyday life. Their imagination and commitment have made a lasting difference to resident wellbeing, quality of care and the use of resources across both homes.

Chief Officer’s Award

Karen Glass, Practice Development Physiotherapist

Throughout more than 20 years in MSK Physiotherapy, Karen Glass has consistently gone far beyond her role to support staff, patients and carers. Her kindness and compassion brighten the lives of those around her, while her empathy and commitment help ensure people feel valued, included and cared for. Karen has helped shape a culture where colleagues are encouraged to grow, thrive and look after their wellbeing. She has a remarkable ability to recognise what people need and quietly make it happen, often without seeking any recognition herself. Her warmth, generosity and unwavering support have made a lasting difference across the whole service and truly embody the spirit of the Chief Officer’s Award.

Volunteer of the Year

Jamie MacLean, Volunteer, Mentor Scotland

Jamie MacLean is an inspiring volunteer whose energy, compassion and commitment have made a real difference across West Dunbartonshire. Through Mentor Scotland, Jamie gives countless hours to create safe and welcoming spaces where people can talk openly, support each other and feel less alone. Alongside work and family life, he still finds time to train others, promote suicide prevention and support community groups, always placing other people’s wellbeing first. His peer-support approach has helped many people regain confidence, improve their mental health and reconnect with those around them. Jamie’s selfless dedication has created a lifeline for many, and the positive impact of his work reaches far beyond the groups he leads.

Overall Winner Nominees

Team of the Year – Joint Winners

Emergency Department Team

Throughout an exceptionally challenging winter marked by high acuity and unprecedented demand, this team consistently went above and beyond to ensure children and families received safe, timely and compassionate care. Despite sustained pressure, they demonstrated remarkable resilience, professionalism and teamwork, maintaining patient flow wherever possible while supporting one another and delivering high-quality, person-centred care. Their adaptability and commitment had a significant positive impact on both patient experience and service delivery.

Midwifery Practice Development Team and Clinical Skills Midwives

During a period of significant workforce expansion and change, this team demonstrated outstanding adaptability and innovation. They transformed induction programmes, supported increasing numbers of newly qualified midwives, implemented Scotland’s preceptorship framework and introduced pioneering support roles to improve retention and confidence. Through education, governance, clinical skills development and learning support, they have strengthened maternity services and positively influenced midwives across every unit.

Employee of the Year – Joint Winners

Katrina Rooney, Clinical Nurse Specialist and Temporary Plaster Room Team Lead

During a challenging staffing period, Katrina stepped forward to lead the Plaster Room while continuing her clinical nurse specialist responsibilities. Her leadership transformed the service, supporting staff development and strengthening patient care. Alongside this, she spent several years collaborating with colleagues across Scotland to develop an accredited trauma and orthopaedic practical skills course, creating a sustainable training pathway that will benefit future generations of healthcare professionals.

Ben Corton, Healthcare Planning and Performance Network

Over the past two years, Ben has demonstrated exceptional commitment to improving operational performance and patient care. Through analysis, problem-solving and close collaboration with clinical and administrative teams, he has helped reduce outpatient waiting times and improve patient flow across several highly pressured specialties. His professionalism, reliability and focus on delivering practical solutions have led to measurable improvements in service performance and patient experience.

Leader of the Year – Joint Winners

Mark Davidson, Clinical Director, Cardiac Services

Leading cardiac services through a particularly challenging period, Mark has provided clear direction, strong communication and unwavering commitment to improvement. He has supported a service spanning multiple specialties while driving quality improvements, analysing data to improve outcomes and ensuring families remain at the centre of care. His attention to detail, dedication to staff recognition and commitment to getting it right for every child and family have made a lasting impact across the service.

Nikki Harvey, Senior Charge Nurse, Gynaecology Service

Nikki’s compassionate leadership has inspired colleagues across her service. She is known for supporting staff through difficult times, encouraging professional development and creating opportunities for open communication and shared learning. Her dedication to wellbeing, service improvement and team development has helped foster a supportive and inclusive environment where every individual is valued, respected and encouraged to reach their full potential.

Lesley Jackson, Lead for Neonatal Hospital @Home

Lesley has been the driving force behind the development of the Neonatal Hospital @Home programme, helping keep mothers and babies together while delivering specialist neonatal care within the family home. From securing early funding to demonstrating the programme’s success and supporting service expansion, she has played a crucial role in transforming care delivery. Her vision and determination have helped shape the future of virtual healthcare across the directorate.

Innovation of the Year

Michael Jacovides, Lead for the Robotic Surgery Programme

Michael’s vision and determination have been instrumental in bringing robotic surgery to the Royal Hospital for Children. Working closely with charity partners, clinicians, innovation teams and industry experts, he secured investment and support for technology that will transform paediatric surgical care. His leadership has turned an ambitious idea into reality, helping position the hospital at the forefront of advanced surgical innovation and improving outcomes for children for years to come.

Volunteer of the Year

AMMA

Founded by Sarah Zadik, AMMA has grown into a vital source of support for vulnerable women and families experiencing significant social and healthcare inequalities. Through birth companionship, advocacy, infant feeding support, antenatal education and practical assistance, the organisation provides compassionate care when it is needed most. Their volunteers work tirelessly to support women facing birth alone, helping ensure families feel safe, supported and empowered throughout their maternity journey.

Directors Award

Jennifer Harvey, Gynaecology Service Lead

Leading her team through a year of significant service development and improvement, Jennifer has demonstrated exceptional leadership, openness and accountability. She successfully delivered a new outpatient MyoSure service while ensuring patients remained at the heart of every decision. Through strong communication, teamwork and unwavering support for colleagues, she has nurtured a thriving team and guided the service through challenges with resilience, compassion and a clear focus on quality care.

Rights of the Child Award

Suzanne Pearson and Ward 1A/1B Team

Committed to improving experiences for children with autism and additional support needs, Suzanne and her team worked with a children’s charity to create a dedicated sensory room within the day surgery unit. The calming, interactive space provides a more inclusive and supportive environment throughout a child’s hospital journey. Driven by a belief that healthcare should be compassionate, personalised and responsive to individual needs, their work has transformed the experience of many children and families.

Overall Winner Nominees

Employee of the Year – Joint Winners

Stacey Thomson, Dental Health Support Worker

Stacey Thomson is recognised for her outstanding commitment to person-centred care and her ability to make a lasting difference to vulnerable families. Working alongside a single parent and child who were both experiencing dental anxiety, untreated tooth decay and poor oral health, Stacey took the time to understand what mattered most to them. Over six months, she built trust, supported dental registration and treatment, attended appointments alongside the family and helped develop confidence and independence. Through compassion, patience and partnership working, Stacey transformed not only oral health outcomes but also confidence, wellbeing and quality of life.

Frances McGuire, Social Work Assistant

Frances McGuire has made an extraordinary impact on children and families through her dedication, compassion and community spirit. Recognising the practical challenges many families face, she developed initiatives including winter coat appeals, Easter projects and Christmas gift campaigns to ensure children and parents receive support when they need it most. Through strong relationships with local businesses, churches and community organisations, Frances has secured clothing, beds, household essentials and gifts for families experiencing hardship. Her commitment extends far beyond her role and helps ensure vulnerable families have the support needed to stay together and thrive.

Team of the Year

Intensive & Unscheduled CAMHS

The Intensive and Unscheduled CAMHS Team provides specialist mental health support to children and young people experiencing significant distress, twenty-four hours a day, seven days a week. Working across homes, communities and hospital settings, the team delivers urgent assessments, therapeutic interventions and crisis support designed to keep young people safe and reduce the need for hospital admission wherever possible. Over a twelve-month period, the service supported more than 1,300 young people, with the vast majority able to remain safely within their communities. Their compassion, expertise and partnership working have made an extraordinary difference to families across Greater Glasgow and Clyde.

Innovation of the Year

CAMHS Information Resources and Right Decision Platform Project

This innovative project transformed how young people access information about Child and Adolescent Mental Health Services. After identifying a gap between perceptions of CAMHS and the reality of services available, the team worked directly with young people to co-design accessible information resources and online content. Through workshops held across Greater Glasgow and Clyde, young people influenced everything from content and design to promotion and accessibility. The result is a valuable resource that supports national standards, promotes young people’s rights and ensures information is created with, rather than for, those who use services.

Leader of the Year

Lisa Miller, Hospital Assessment Team Manager

Lisa Miller leads one of the most complex and demanding services within the Health and Social Care Partnership, supporting hospital discharges and ensuring people receive the right care at the right time. Her leadership has been instrumental in managing high volumes of referrals, complex assessments and delayed discharge pressures while maintaining a strong focus on patient outcomes. Lisa is highly respected by her team for her compassion, support and dedication. During particularly difficult periods, including the loss of a valued colleague, she demonstrated exceptional care and leadership, ensuring staff wellbeing remained a priority while continuing to deliver outstanding services.

Volunteer of the Year

Marjory Harris and the Cancer Café Volunteers

Marjory Harris and the Cancer Café volunteer team have created a welcoming and supportive space for local people affected by cancer. Meeting regularly within the community, the Cancer Café provides an opportunity for people to talk openly, share experiences and access support from others who understand the challenges a cancer diagnosis can bring. Working in partnership with Improving the Cancer Journey and local libraries, the volunteers have built a service that reduces isolation, fosters meaningful connections and brings support into the heart of the community. Their dedication continues to make a positive difference to countless lives.

The team, department, service or function that has been judged to have worked together as a team and made the most significant contribution to quality of care, population health and care, service delivery or staff wellbeing likely under significant pressure or difficult circumstances.

Any member of staff who has stood out as an exemplar of care giving, service delivery or who has made a major difference for colleagues around them or the delivery of a key objective for their department or wider NHSGGC/HSCP.

Any member of staff who has demonstrated outstanding leadership, positive values and behaviours and/or inspired others in a particularly challenging situation, or for the respect they get from others through the day to day difference they make for those around them as a leader.

Any member of staff can demonstrate leadership, not just those who formally manage people.

To recognise any individual, team or department responsible for developing and implementing an innovative service, method, technology or process that has made a significant difference to quality of care, wider population health or care, service delivery or to the wellbeing of our own staff or to the efficient use our resources.

To recognise an individual or team of individuals who have volunteered significant time and effort to the benefit of our patients, service users or staff and made selfless contribution perhaps under difficult personal circumstances.

Overall Winner Nominees

Team of the Year

Same Day Admission Unit (SDAU) RAH

The SDAU team works collaboratively to ensure patients are at the forefront of everything they do, deliver the best care, avoid delays for theatres, and provide support to other services.

SDAU is a Monday to Friday elective surgery unit, comprising 14 trolleys and 2 chair establishment.  At present the unit is open 24 hours per day, 7 days per week due to bed challenges on-site.

The team’s responsiveness was evident when the unit accommodated eight patients each night throughout January, supporting the hospital by easing pressure on wards to allow flow, and enabling surgeries to continue despite service challenges.

Employee of the Year

Megan Shand, Assistant Management Accountant, Finance

Megan has been a huge support for the Older People and Stroke Services team, working closely with the Clinical Service Managers and Lead Nurses to assist the directorate. She has a fantastic understanding of the services and proactively queries aspects with the team.

Megan has supported new team members in learning how to manage budgets and analyse reports, and this has contributed significantly to building financial knowledge and confidence within the team.

Leader of the Year

Dr Gautam Ray, Consultant Physician, Acute Medicine, RAH

Gautam was instrumental in setting up the Quality Improvement Den at the RAH in 2018. This opportunity has now been expanded to support colleagues across the Clyde sector.

The Den provides assistance and guidance for colleagues to pursue QI projects across a wide range of services, resulting in a skilled workforce and valuable improvements to patient care.

Cohort 7 is now underway, and over the years since the Den commenced, in excess of 127 colleagues have participated in it, delivering a broad range of improvement projects and encouraging a culture of continuous improvement across Clyde sector.

Innovation of the Year

The Apple Clinic : Pre-habilitation & Rehabilitation for cancer and surgical patients  (Mhairi Burke & Elaine Crookston, Physio, IRH)

The Service was expanded to IRH in Dec 2023, enabling a sector-wide approach for Pre-habilitation.  During the past year, this has extended to include a Rehabilitation phase post-surgery and during other cancer treatments. In addition, a pilot model was introduced to educate family members how to support their loved ones

The Clinic is a sustainable model, embedding research, and engaging nursing and AHPs trained in exercise, health advice, cognitive behavioural therapy. This approach has reduced complications, shortened hospital stays, improved post-surgical recovery. The initial clinic has supported 50-60 IRH patients and families. IRH is the only site now consistently delivering prehab/rehab in West of Scotland Cancer Network.

Volunteer of the Year

David Roy, AHP Rehab Support Volunteer & Rainbow Garden Volunteer, IRH

David’s primary role is as a Rehabilitation Support Volunteer, working on a weekly basis on the Stroke ward at the IRH Larkfield Unit.

He works alongside the AHP team, supporting patients to enhance their mobility and recovery. In addition, David provides companionship and support, to help promote patient’s mental health and well-being.

David is also a volunteer member of the Rainbow Garden, where he helps keep this valuable therapeutic outdoor space clean & tidy alongside his fellow volunteers.

The unwavering support and encouragement David provides in both his roles is hugely appreciated by patients and colleagues alike.

Overall Winner Nominees

Team of the Year

North Frailty Team

The North Frailty Team is a multidisciplinary group dedicated to improving care for older adults with frailty. Working alongside ED and AAU, they streamline patients to a specialist unit for timely Comprehensive Geriatric Assessments (CGA). Their innovative pathway has reduced the median length of stay from 16 to 11 days without increasing readmission rates. They introduced a CGA Huddle, integrating community teams to support early discharge.

Their commitment to person-centered care, collaboration, and overcoming resistance to change has enhanced hospital flow and patient outcomes. Patient feedback highlights their compassionate and high-quality approach, demonstrating that getting care right for older adults benefits everyone. Their dedication and teamwork make them truly deserving of this award.

Employee of the Year

Trisha Cairney, Health Care Support Worker

Tricia, a Health Care Support Worker at Ward 43 (Cardiology), goes above and beyond in patient care and ward support. Despite the demands of a busy cardiology unit, she takes on additional responsibilities, including clinical audits, ordering resources, organising repairs, and infection control checks.

Her contributions have significantly improved ward performance in external audits. Tricia’s kindness and compassion make her a favourite among patients, bringing joy in their most difficult moments. A true team player, she supports colleagues selflessly and enhances the ward’s daily operations. Her dedication, quality, and teamwork embody NHSGGCs values, making her an outstanding role model and a truly deserving award winner.

Leader of the Year

Evelyn Taylor, Specialist Occupational Therapist

Evelyn has been a dedicated and integral member of the Occupational Therapy and AHP team at Glasgow Royal Infirmary for over a decade. A skilled practitioner and mentor, she supports staff development and has driven service improvements, particularly in Anxiety Management for COPD patients. Her work has reduced hospital admissions and facilitated complex discharges, empowering patients to manage their conditions.

Evelyn’s leadership, mentorship, and innovative approach have strengthened the OT service, earning her widespread respect. Her compassion, calmness, and unwavering support for colleagues make her a role model. Despite not holding a formal leadership role, her leadership influence is profound, shaping patient care and team development. Evelyn’s dedication, kindness, and professionalism make her a truly deserving award recipient.

Innovation of the Year

Elisabeth Waterhouse and Denise Carrigan – Practice Development Adult Acute Dietetics

The Dietetics team addressed recruitment challenges by redesigning the interview process to improve accessibility, inclusivity, and candidate experience. They introduced an online ‘meet and greet’ after work hours and provided support around interview questions, reducing candidate anxiety and improving response quality. Feedback from three interview cycles was overwhelmingly positive, with applicants feeling more supported and engaged.

Applications tripled, with a reserve list established to streamline future hiring. The initiative promotes dignity, respect, and neurodiversity while strengthening workforce planning. Recognised as best practice, this innovative approach has been shared across the AHP community, ensuring a more diverse, prepared, and sustainable workforce.

Volunteer of the Year

Lou Murphy, PA to the GM for Medical Specialties North Sector

Lou has been a key participant of the North Civility Saves Lives group, working to improve workplace relationships by promoting civil, caring, and compassionate interactions. She has facilitated focused awareness raising sessions across various departments, including meetings with consultants, junior doctors, and administrative teams. Her sessions encourage staff to reflect on their own behaviours and the impact of rudeness in the workplace.

Lou’s proactive efforts have been met with positive feedback, as she fosters discussions on promoting civility and reducing incivility. Her work exemplifies the values of dignity, respect, openness, and responsibility, contributing significantly to continuing to make the North, a NHSGGC a better place to work.

Overall Winner Nominees

Team of the Year

Surgical Immediate Assessment Unit (IAU) , QEUH

The department is staffed by a combination of Healthcare Support Workers (HCSWs), Band 5 nurses, and Surgical Nurse Practitioners, with additional support from Advanced Nurse Practitioners (ANPs) and medical staff. This team works tirelessly to assess and implement the care needs of patients referred for surgical assessment by their GPs. They typically see a range of 730 to 750 patients per month and successfully discharge nearly half of them within four hours. Most discharges from the department occur between four and eight hours after arrival.

The team also runs Hot Clinics to ensure that patients do not remain in the hospital longer than necessary. If further tests are required, they arrange for patients to return for those procedures.

This exceptionally hardworking team deserves recognition for their contributions to unscheduled care.

Patient experience is significantly improved as most patients are seen within the four-hour target. Additionally, discharging patients to Hot Clinic slots reduces unnecessary waiting times for tests in an already busy department. This ensures that results can be discussed quickly after testing, allowing for effective further care planning.

The team is focused and driven, placing patients’ safety and well-being as their top priority.

Employee of the Year

Claire Westland (SCN) and Heather Bingham (SCN), Ward 7A , QEUH

Heather and Claire created an inhaler education station in the ward, which they updated monthly. They provided resources, quizzes, stickers, and QR codes for further learning. They collaborated with Respiratory Clinical Nurse Specialists (CNSs) and representatives to ensure they shared best practices and organised education days for the ward staff.

This initiative served as an excellent resource for the staff. In recent years, the variety of inhalers has increased significantly, and due to COVID-19 and staffing shortages, accessible education has been limited. Their educational resources offered a quick and convenient way to enhance staff knowledge. It was also shared with other respiratory wards and received a positive response.

Overall, this work improved patient care by enhancing staff understanding of inhalers, their functions, and proper inhaler techniques. This ultimately led to better administration for patients and increased understanding and usage, thus improving health outcomes.

Leader of the Year

Laura Campbell, SCN, Ward 8A, QEUH

Laura is a senior charge nurse on Ward 8A at QEUH, an acute care ward for older patients. She has demonstrated excellent leadership skills and a strong commitment to quality improvement within the ward, particularly regarding staff morale, infection control, and the overall standards of patient care.

After transferring from another area, Laura took the initiative to promote a more positive working environment, which led to improved audit scores and enhanced infection control standards. Her ability to enhance staff morale and motivation, as well as care and infection control standards, has been remarkable.

Laura’s dedication to the Older People’s Services Support team is evident each day and she has worked tirelessly to make significant improvements.

Innovation of the Year

Gill Reader, SCN, Acute Receiving Unit 5, QEUH

Gill led the development of the GGC: 322 Philips Cardiac Monitoring and Basic Rhythm Interpretation module, which is now a part of the LearnPro training platform.

This new module is designed to enhance staff training and education for caring for patients who require monitoring.

Gill also provided training in these essential skills, which will support staff in delivering quality care. The module is beneficial for staff development, allowing them to enhance their existing skills and learn new ones. It is now available organisation-wide on LearnPro, making it accessible to all staff. This resource is transferable to any department that requires ECG monitoring, representing a valuable opportunity for professional development and learning across all teams.

Overall Winner Nominees

Employee of the Year

Jason Crooks, Operational Services Manager, Diagnostic Imaging

Jason, is an extremely hard working and experienced administration manager who took up his post of Operational Services Manager in December 2023.

Jason has over the last year made significant changes to ensure our performance monitoring and data is accurate. to support this he has developed a number of dashboards and systems to support the whole imaging team manage performance accurately. For example:  Cancer tracking dashboard, Reporting discrepancy dashboard, a new share point site for imaging, Methods to meticulously manage Access and cancer funds.

Team of the Year

Radionuclide Dispensary

The Radionuclide Dispensary (RND) manufactures radiopharmaceutical medicines for Nuclear Medicine Departments across five Health Boards covering 60% of the Scottish patient population.

The current RND facility is isolated on the former Western Infirmary site. It has continued to operate through demolition of the WIG and the redevelopment of Glasgow University.  The facility, while supported remotely, remains isolated.

The building has significant operational and logistical challenges and is unable to support necessary changes in technology and equipment.

The MHRA has a focus on the service, with bimonthly scrutiny.

There is an immense amount of pressure on the RND team to deliver a safe daily service to patients on a cancer pathway. For almost 10 years they have continued to manufacture and deliver radiopharmaceuticals to approximately 40,000 patients per year. In the most difficult of conditions, in the middle of a building site, managing a highly specialised service.

Regardless of the many challenges they have faced over this time, the team has delivered a safe patient service.

Leader of the Year (Joint Winners)

Andrew Reilly, Scientific Director

Andrew has integrated the clinical scientific service (DCPB) providing patient care for patients across the West of Scotland.

He has raised the profile of health care science both at local level and at National level.He advises the CMO as a Clinical Physics expert and is the IPEM Vice President Scotland, giving his energy to demonstrating the importance of health care science in patient care.

Despite being pulled in many directions Andrew always makes time for staff. He is welcoming and supportive, staff have direct access to him, giving freely of his time and wisdom in a kind and caring way.Focused and innovative, stimulating discussion opening the door to new ideas. He is very clear that no idea is a bad idea.

Over the last 18 months Andrew has supported the two areas where there has been no head of service – Radiotherapy Physics and Nuclear Medicine ensuring the clinical service was supported.He also lead the Radionuclide Dispensary and PET Production through pressurised MHRA and HSE inspections, supporting the whole way.

Andrew did all of this while recovering from an illness part way through the year. Many folk were not aware of this.His dedication and commitment to staff and patients is incredible always putting others first.

Nicola Wyllie, Senior Charge Nurse

Nicola is a patient focused Clinical Nurse Specialist who has been heavily involved with the Corporate Practice Development team and has developed educational videos on the care and maintenance of individual indwelling vascular devices these are now available on You Tube video to assist with the education and training of Nursing and medical staff across the NHSGGC health board.

In addition a competency framework is being developed for all staff who access specific vascular devices for administration of IV therapies. This competency framework will provide assurance that staff are appropriately skilled in the care and maintenance of vascular devices and ensure patients have the best care possible.

Innovation of the Year

Toxicology & Theraputic Drug Monitoring Service

Scottish drug-related deaths statistics show that drug misuse continues to be a significant problem. This has a direct impact on healthcare, including patients seeking help for drug use in primary care and hospital admissions across NHSGGC.

The Glasgow City Alcohol and Drug Partnership approached the QEUH Toxicology Team to discuss modernising drug screening; specifically, requesting an ability to detect a wider range of drugs.

As no commercial test kit was available to cover the range of drugs required, the Toxicology team developed a novel drug screen designed for local service users’ needs which was instrumental in the fight against drug-related deaths.  Their innovation was a direct result of their ability to harness their collective brain power, knowledge, skills and experience to produce a transformative solution that benefited patients. The epitome of teamwork!

To date, over 14,000 patient samples have been screened using this test. A recent survey showed that service users agree that the extended screen they have developed has significantly improved patient management and had a positive impact on the population.

Overall Winner Nominees

Team of the Year

Community Treatment and Care service

This nurse-led team deliver a range of services including ear care and wound care management.  

The team are tasked to provide support GP Practices, and to help reduce treatment waiting times for patients.

As part of this they came up with an innovative new phlebotomy service, Bloods and Go.

The service operates in both Eastwood and Barrhead Health Centre and all 15 GPs in the authority can refer in. Since it launched in mid-June 2024, the service has taken bloods from over 10,000 patients and reduced waiting times for blood tests from days to just minutes!

Employee of the Year

Marion Evans

Marion is the one and only Business Support staff member for the very busy Community Mental Health Team.

She manages a varied workload in a fast-paced environment, looking after all business support needs for the service. Marion is exceptionally skilled and compassionate with service users, who often present in stress and distress.

Nothing is too much trouble for Marion, despite how busy she is. She is often approached by colleagues in other teams for help and she will always go above and beyond, without hesitation, to support them or offer advice.

Leader of the Year

Andrew Cuthbertson, Team Manager, Learning Disability Team

The LD team comprises a range of professions including social work, nursing, psychiatry, speech and language therapy, occupational therapy, physiotherapy, psychology and health care support workers.

Andrew has overall responsibility for the team, meaning he manages both Council and NHS staff, and this does require a specific skill set to ensure that the team works as one.

Andrew leads by example. His own passion, core values, calmness, positivity, integrity, work ethic and good humour are some of the attributes that make him an outstanding leader.

He is highly regarded and respected by colleagues, providers and the people we support.

Innovation of the Year

Fiona Gibson, Laura Herron and Amy Loveday 

Occupational Therapist Fiona Gibson, Nurse Laura Herron and Assistant Practitioner Amy Loveday sit within the Older Person Mental Health Team and have been focused on stress and distress reduction in care homes.

Their integrated approach makes them the only team of its kind in GGC. Their innovative approach has:

• Reduced the number of referrals and discharges within care home liaison service by 50%
• Achieved a 50% reduction in the number of care residents with dementia on antipsychotic medication
• Provided training to 101 care home staff 
• Prevented 14 care home placement breakdowns
• Prevented 9 psychiatric admissions
• Significantly reduced duty contact

Volunteer of the Year

Aileen Kane

Aileen has been fundraising for four decades. She starting with baking and selling cakes to her neighbours and over the years, her efforts have grown to include unique and joyful activities, such as walking with her family in tutus to raise funds.

She is also a walk leader, supporting people to get out and about. She has created a close-knit, supportive community and makes everyone feel welcome. For the past three years, she has organised a special Children in Need walk at Rouken Glen park, featuring memorable elements like a piper and a choir.

Going the Extra Mile

Mark Mulhern and Noleen McCormick

The duo won this award for continuously going the extra mile in their roles, displaying a positive can-do attitude and for regularly stepping outside their roles and responsibilities to support individuals, the health and social care workforce, and a wide range of partners across East Renfrewshire.

Mark is our Carers Lead and Noleen the HSCP Self Directed Support Implementation Manager and they have very busy day jobs.

Over the last 18 months, in addition to their substantive posts, Noleen and Mark have stepped up to support the Partnership with internal and external engagement, making a significant difference to our communities.

Wellbeing Champion

Claire Blair, Health Improvement Lead – Mental Health & Recovery 

Claire is the ultimate champion for highlighting, advocating and supporting the health and wellbeing of the entire health and social care workforce.

Her kind, person-centred and empathetic personality helps bring people together. Claire has supported many colleagues through difficult times by being a listening ear, and sharing wisdom.

She also work in partnership with a number of organisations to support the delivery of wellbeing supports.

All of the judges were impressed by Claire’s ability to lead by example. She prioritises her own health and wellbeing, remaining resilient and positive, practices self-care, and makes use of wellbeing activities and resources.

Outstanding Contribution Award

Anne Marie Kennedy, MBE

At 86 years young, Anne Marie makes a substantial impact on people’s lives, volunteering a significant amount of her time, energy, knowledge and personality in supporting a wide range of individuals and services.

She shares her voice, opinion, and lived experience, alongside advocating for those who may not have the opportunity to do so.

She is the Chair of local charity, the wee red bus service, which transported 2145 residents to medical appointments in 2024 – that’s 4290 single journeys made by volunteer drivers.

Each year she organises a special volunteer celebration event and she is truly one of a kind.

Chief Officers Award

The Community Rehabilitation Service 

The service demonstrates that fully integrated health and social care services create better outcomes for the people we support, and efficiencies.

This multidisciplinary team provide exceptional care, strive for excellence and are forward-thinking. They are also the only fully integrated service of its kind across NHSGGC.

Referrals have increased by 80% over the past six years and they have adapted to be able to manage this increased workload, and have modified their service to be able to meet the needs of our ageing population.

They’ve been central to the HSCP’s approach to reduce the number of avoidable hospital admissions.

Overall Winner Nominees

Team Of The Year

eHealth and Clinical Teams involved in Ophthalmology Digital Patient Record

Commissioned by Scottish Government and in collaboration with clinical representatives from all Health Boards, eHealth National and Contractor Services, Information Management, Electronic Patient Record and Health Records teams worked together to develop and successfully implement the Ophthalmology Digital Patient Record and system.

This has been implemented across all NHSGGC Ophthalmology sites to connect primary and secondary eye care and enable transfer of patients between health boards. With the introduction of OpenEyes to NES Glaucoma Accredited Trained Community Optometrists, 749 patients have had their follow up care transferred to an Optometrist Practice near to their home.

Employee Of The Year

Alan Walker

Alan led and supported the testing and implementation of safer medicines projects including HEPMA and Pharmacy Stock Management (PSM). These are highly complex projects requiring extensive testing to ensure clinical and patient safety ahead of roll out. Alan has been commended for his approach and onsite support to clinical services through the implementations and embedding in business-as-usual practice.

Leader Of The Year

Lin Calderwood

Lin led key NHSGGC and national programmes of work including Ophthalmology Digital Patient Record and ANIA Digital Dermatology culminating in NHSGGC being the first Board to adopt both applications. Working with eHealth, clinical and wider ophthalmology service colleagues Lin led a positive and cohesive approach throughout.

Innovation Of The Year

eHealth Electronic Patient Record and Practice Development Nursing Teams

The collaborative effort of eHealth teams working closely with frontline staff to design and build patient centred nursing documentation tools within TrakCare. This project resulted in the completion of the nursing admission record, selection of risk assessments and a patient centred care plan. This reduces paper/scanning, supports audit activity and meets Healthcare Improvement Scotland (HIS) recommendations.

Overall Winner Nominees

Team of the Year

Facilities Training Team

The Facilities Training Team has demonstrated exceptional dedication and teamwork, earning them the title of Team of the Year. This team has revolutionised the induction process for new facilities staff within GG&C by developing a comprehensive Corporate Facilities Induction Programme. Their innovative approach ensures that all new staff undergo a centralized three-day induction, covering essential policies, procedures, and mandatory training modules as well as delivering effective, practical training that will help them settle in their new roles. This program not only equips new employees with the necessary skills and knowledge but also provides a supportive environment for them to address any concerns before starting their roles as well as giving them a qualification they can use in future.

The team’s collaborative efforts have significantly improved the recruitment and onboarding process, ensuring consistency and high standards across the operational departments. Their commitment to enhancing the experience and skills of new employees has had a profound impact on the organisation. By working together and supporting each other, the Facilities Training Team has set a benchmark for excellence, making a lasting difference for both staff and patients.

Employee of the Year

Gerry Mather

Gerry Mather, a Project Manager within the Property & Capital Planning team, has been instrumental in ensuring the successful relocation of services from WGACH. He has been the primary contact for contractors refurbishing new locations, demonstrating excellent communication, negotiation, and persuasive skills. Gerry’s ability to maintain strong relationships with service leads and include all service and clinical requirements has been commendable.

Known for his calm demeanour and can-do attitude, Gerry is always ready to deliver a smile and tackle multiple tasks simultaneously. His dedication and positive approach have made him an invaluable asset to the department. As he retires at the end of March, this award would be a fitting tribute to his contributions. Gerry has also mentored junior project managers, sharing his wealth of experience and ensuring the continued success of the team. His efforts have significantly benefited patients and staff through improved facilities and service delivery.

Leader of the Year

Fiona Warnock-Greer

Fiona Warnock Greer, a Senior Project Manager within the Capital Planning team, has exemplified outstanding leadership through her management of the Parkhead Hub project, the largest primary care facility in the UK. Fiona’s dedication and teamwork have been instrumental in ensuring the project’s success, collaborating closely with diverse stakeholders, including HSCP, clinical areas, estates, facilities, design teams, contractors, and NHS Assure. Her leadership was particularly evident during the commissioning of the water system, where she established a short-life working group to ensure the highest standards were met. Fiona’s ability to navigate complex challenges, maintain clear communication, and foster a collaborative environment has been crucial in delivering a safe and functional facility.

Her proactive approach and commitment to excellence have earned her the respect and admiration of her colleagues. Fiona’s leadership has not only ensured the successful completion of the Parkhead Hub but also set a benchmark for future projects within the organisation.

Innovation of the Year

Brian Droy

Brian Droy, a CAD Operator within Operational Estates, has demonstrated exceptional innovation through his development of two critical pieces of equipment. Utilising his CAD skills, Brian designed an En-Suite emergency unlock tool for bathrooms and a transport cage for robots in the QEUH basement. These innovations have significantly supported both clinical and portering staff. The emergency unlock tool is particularly noteworthy, as it is being considered by other boards for its potential to provide immediate support to clinical colleagues during emergencies.

Brian’s proactive approach and ability to identify and address practical needs have made a substantial impact on operational efficiency and safety. His dedication to improving service delivery through innovative solutions exemplifies the spirit of the Innovation of the Year award. Brian’s contributions have not only enhanced the functionality of existing systems but also set a benchmark for future innovations within the organisation.

Overall Winner Nominees

Team of the Year – Joint Winners

Payroll Team

Working above capacity to sustain services while delivering key additional activities, including multiple retrospective pay awards, new pension regulations, increased pension applications, partial retirement provisions, system updates, and controls from the Reduced Working Week.

SSTS

Ensuring no impacts on SSTS service provision, including increased activity from Reduced Working Week updates, while integrating the new eRostering system to normal business. This includes supporting early adopters, initial rollout and support at the IRH site, piloting medics at QEUH ED, and supporting the HIS pilot of Safe Care for Adult Mental Health Inpatient areas.

Employee of the Year

Evelyn McIntyre

Evelyn has been extremely supportive to both the Management accounts team and the Sector management teams in a challenging year that has seen various changes in staffing as well pressures from gaps in sickness and vacancies.

Throughout the period of change Evelyn has maintained a professional approach and mentored junior staff members in their learning, advised management staff on a variety of issues, and maintained a high quality of service to key stakeholders. Evelyn continues help to shape the service of the management accounts function to meet the needs of the organisation.

Leader of the Year

Stuart McDade

Stuart has been pivotal in redesigning Ward Product Management (Stores) services at QEUH in 2023 onwards, focusing on ward layouts and stock cataloguing. Since April 2024, Stuart’s team completed stock reviews in 29 wards and improved the National Distribution Service (NDS) cage return process.

His leadership in training staff with new SOPs and training manuals has boosted team morale and performance. The Ward Product Management service at QEUH was recognised by the NSS Genesis team as one of the top 3 in Scotland.

Innovation of the Year

Joe Marr

Joe has shown exceptional dedication to his role at the Procurement Central Store (Dava St), particularly in 2024. He played a crucial role in the warehouse redesign, improving communication, simplifying processes, and enhancing governance by implementing signatures for goods over £1,000. 

Joe’s efforts in updating the logistics schedule for QEUH have significantly improved the efficiency of inbound and outbound goods movement, providing clear guidance on delivery expectations. This project has freed up time for the Transport Team, allowing for better contingency planning and service readiness. Additionally, Joe has developed Procurement System SOPs for staff and consistently engages with management and other services to seek improvement ideas.

Overall Winner Nominees

Team of the Year

Glasgow City HSCP Property Team

The Glasgow City HSCP Property Team has been recognised as Team of the Year for their outstanding delivery of the Parkhead Hub Project—the first project of its size and type within the HSCP. Despite competing demands, the team successfully engaged with Glasgow City Council, NHS Services, and key stakeholders to bring this vital facility to life.

Navigating challenges such as the NHS Assure process and a complex procurement landscape, they have worked tirelessly to ensure compliance and operational efficiency. Their dedication and teamwork have resulted in a transformational community space, including a library, café, and facilities for local groups, benefiting both HSCP services and the people of Glasgow.

Their commitment and resilience make them truly deserving of this award.

Employee of the Year

Liam Logue

Liam was nominated by his entire team for his consistent dedication and positive impact on his team. As a Social Care Worker for Housing First, Liam demonstrates a bright, supportive attitude, going above and beyond for both colleagues and service users.

Focussed on equality and high service standards, Liam has built trust with long-term homeless individuals, helping them navigate complex needs and engage with services. His personal kindness and proactive efforts, from sourcing clothing to providing gifts, make him an exceptional team member.

Liam’s commitment extends beyond his full-time role—he volunteers with a homelessness organisation, supporting the homeless and rough sleepers every Sunday. He actively encourages collaboration between the group and HSCP, bringing valuable insights to his work.

Leader of the Year

Pauline Ward

Pauline Ward has proven herself to be an exemplary leader within the Care Home Advanced Nurse Practitioner (ANP) Team, earning the Leader of the Year award for her exceptional leadership over just 18 months.

Pauline has redefined her team’s structure, raised care standards, and fostered a culture of collaboration. Her empathetic approach has maintained team morale during difficult times, demonstrating the true qualities of a leader who cares about the wellbeing of her colleagues.

Beyond immediate challenges, Pauline has cultivated a focus on continuous improvement, ensuring the team consistently exceeds care standards. Her leadership has had a lasting impact, improving communication, collaboration, and patient outcomes across the HSCP, solidifying the ANP Team’s reputation for excellence.

Innovation of the Year

The Thistle Project Team

The Thistle Project Team has been recognised with Innovation of the Year for its groundbreaking role delivering the UK’s first Safer Drug Consumption Facility. Led by Glasgow City HSCP, this project brought together a range of partners, including Glasgow City Council, City Building, NHSGGC, and several others, to create a service that addresses complex health and social challenges.

The Thistle is a unique service, the implementation of which required innovative solutions to many service requirements never previously encountered within UK health environments. Through extensive consultations with Lived Experience Reference Groups and the surrounding community, the team ensured the facility was tailored to meet the unique needs of users, with the potential to significantly reduce harm and influence future legislation.

Volunteer of the Year

Ross Parker and Paul Young

Paul and Ross have been recognised as Volunteer of the Year for their exceptional contributions at Gartnavel Royal Hospital.

Paul, a Garden Volunteer at the Growing Spaces, dedicates his time to maintaining the hospital gardens and supporting patients, staff, and visitors through gardening workshops and hands-on advice. His efforts help improve mental and physical wellbeing by creating a peaceful, nurturing space for all.

Ross, a Games Volunteer, provides a calming presence in the Hub Café, offering patients, staff, and visitors the opportunity to engage in games and meaningful conversations. His empathy and excellent listening skills contribute significantly to easing stress and anxiety.

Both volunteers have made invaluable contributions to the hospital environment, enriching the lives of those they support.

Overall Winner Nominees

Team of the Year

Moving & Handling Team

The Moving and Handling Team provides support in complex patient moving and handling situations, providing safe and effective solutions for both the patient and for staff looking after them. Due to the pandemic and the need for a mass recruitment campaign, a significant backlog of staff in the nurse bank required training in Moving and Handling. 

This training is needed to ensure compliance with national and local policy and is fundamental for safeguarding staff and patient safety.

Employee of the Year

Mark Allen, Senior HR Administrator, Staff Experience Team

Mark provides a fantastic administrative service to the Staff Governance Committee, Remuneration Committee and Workforce Equality Group. 

Mark frequently supports other key initiatives within Staff Experience or across the broader HR Team, such as the EDI learning event or support for the Public Enquiry. In 2024, with the Head of HR Corporate leaving, Mark had to step in to lead much of the work around Remuneration Committee.

Leader of the Year

Gillian Gall, Head of HR, West Dunbartonshire HSCP

Gillian epitomises the values of the HR profession, very knowledgeable and works hard to learn and retain information so that she can provide timely and accurate advice and guidance. She is quick to recognise and praise achievements and encourages others to succeed. Gillian’s approach is having a positive impact on the perception of HR within the HSCP, and her influence extends to both WDC and NHS staff.

Innovation of the Year

Medical Bank Payroll, Craig Rennie, Workforce Planning & Information Manager

The Medical Bank Payroll has been manually handled for years since the Bank was commenced.  This involved downloading all shifts from the Bank system and then typing them onto SSTS. This allowed payroll to pay the doctors.

Craig developed a solution that allows the process to be automated, reducing effort and increasing accuracy. 

It has also been shared across the wider team, allowing for resilience around individual availability. The process has reduced from 4 days effort to 0.5 days effort.

Volunteer of the Year

Emma Kelly, HR Assistant, HR Support and Advice Unit

Emma introduced a weekly closed case report which pulls together information from various sources and presents it in a very user-friendly way. This clearly shows, week by week, how many cases have been closed, in what areas and for what reasons. It also has an interactive element which brings the report to life. 

Emma also provides support to colleagues and develops database activity to support attendance management action planning.

Overall Winner Nominees

Team of the Year

Children’s Residential Services (The View, Crosshill & Kylemore Children’s Houses)

The Children’s Residential Services Team in Inverclyde exist across three local houses The View, Kylemore & Crosshill who work around the clock to provide a loving and caring home for young people up to the age of 21. The team work extremely hard to provide a safe and nurturing home for children who are unable to reside with their families and they embody the core values of being child-centered, trauma-responsive and provide love and nurture ensuring that every child in our homes receives the support they need to thrive.

Beyond their crucial role in residential care, the team extends their reach to offer invaluable outreach services to families across Inverclyde, providing crucial support during evenings and weekends.

Employee of the Year

Laura Kenicer (Advanced Pharmacist, Primary Care)

Laura is an Advanced pharmacist within Inverclyde HSCP, she leads on Chronic Pain with the HSCP pharmacy team as well as being the professional secretary for the Scottish Pain Pharmacy Network. She has supported our pharmacy staff to deliver tier 3 opiate medication reviews, including training our staff on the administration, prescribing and patient counselling for naloxone. Furthermore, she supports the pharmacists develop clinically with her practice educator role.

Laura is passionate about supporting patients with chronic pain and those with issues with alcohol and drug misuse. She leads by example and is an inspiration to other staff.

Her passion for supporting these patients’ groups, encourages our team to take on advancing skills to also benefit the population of Inverclyde.

Leader of the Year

Gayle McQueen (Wellbeing Coordinator, Inverclyde Homelessness Centre)

Gayle’s approach to recruitment ensured a team of dedicated individuals were introduced to the service to deliver support of varying intensities to meet the needs of each resident both in the Inverclyde Centre and in Temporary Furnished Flats in the community.

Gayle furnished a large communal lounge and a smaller lounge for outreach work, tirelessly engaged with third sector organisations and community assets to ensure residents received the care and attention of local dentists, opticians and student hairdressers who provided valuable services to make residents feel good about themselves.

She ensured they were trained in food hygiene to facilitate a brunch club  three times a week providing wholesome and nutritious food to people who were hungry, and mentored residents in cooking and basic hygiene skills.

Innovation of the Year

Laura Gordon (Health Visiting Team Lead)

Laura had the idea of an App where parents and carers could access all the information that Health Visitors provide. Parents and carers will be able to access information that is safe and approved from their own mobile device at any time of night and day.

Links provided signpost to recommended guidance and supports and offer insights into children’s health, wellbeing, and development as well as a wealth of other relevant information. It provides reassurance for families, reduces the use of paper leaflets and ensures parents are not sourcing out of date or inaccurate information. The App is available to download now and will be officially launched this year. It is called Happy Healthy Tots.

Volunteer of the Year

Arlene Bissett

In addition to working and supporting her two adult sons, Arlene is involved in a number of local Inverclyde disability groups.  Arlene’s close connections in the Inverclyde community makes her a source of information about voluntary organisations and things to do. 

This helps other staff in the CLDT find out about activities people who use our service can access.  Because her own sons are both active and contributing members of the community, she encourages others that people with neurological differences can be successful. She makes a difference to the young people who are members of the local Scouts, and to all the people who enjoy a meal from the Warm Kitchen.

Overall Winner Nominees

Team of the Year

NHSGGC Primary Care Practice Educators

This programme, developed in 2023, was led by Tamara Cairney and delivered by dedicated Practice Educators across the HSCP teams. Over 2024, 53 pharmacists have been supported through the 12-week intensive period of supervision programme, beginning with a comprehensive Learning Needs Analysis.

This is aimed at developing pharmacists’ skills and confidence to manage increasingly complex patient care. This approach fosters the development of competence and autonomy, enhancing clinical decision-making capabilities. The program is designed to promote holistic professional growth by integrating reflective practice, patient feedback, and realistic clinical conversations. Pharmacists also have access to valuable well-being resources and are actively encouraged to collaborate within multidisciplinary teams, further enriching their learning experience.

Employee of the Year

Laura Kenicer Advanced Pharmacist (Primary Care)

Laura is an Advanced pharmacist who leads on Chronic Pain. She is a practice educator, supporting pharmacy staff to deliver tier 3 opiate medication reviews. This includes naloxone training on administration, prescribing and patient counselling.

She supports the HSCPs’ Alcohol and Drugs Partnership; chairs Inverclyde Drug Death Review Committee; co-chair of the Supporting Self-Management of Chronic Pain in Inverclyde Group; professional secretary for the Scottish Pain Pharmacy Network and is a member of the Inverclyde HSCP Mental Health, Alcohol and Drug Recovery and Homelessness Services Clinical and Care Governance Group. Laura is passionate about supporting patients and leads by example to inspire other staff, supporting them both professionally and personally. She is an amazing advocate for patients within Inverclyde

Leader of the Year

Susan Kafka Lead Clinical Pharmacist, Maternity Gynaecology and neonates

Susan demonstrates all the skills required to be a fantastic leader and role model.

She successfully implemented a planned re-design of Neonatal Pharmacy Service structure creating a peripatetic team for NHS GGC. Her engaging, inclusive style of leadership supported staff to engage with change, resulting in a smooth transition to the new structure.

This new flexibility has improved resilience and paved the way for standardisation and improvement of practices, supporting improved continuity of care for babies and their families. Under Susan’s leadership the team: demonstrate cohesive team working across 3 sectors; have shown great resilience through challenging times; support each other personally and professionally; are practising at their highest level and are involved in delivering service improvement or research.

Innovation of the Year

Pharmacy Technician COPD Patient Group Sessions: Improving Care & Developing the Clinical Role

Laura had the idea of an App where parents and carers could access all the information that Health Visitors provide. Parents and carers will be able to access information that is safe and approved from their own mobile device at any time of night and day.

Links provided signpost to recommended guidance and supports and offer insights into children’s health, wellbeing, and development as well as a wealth of other relevant information. It provides reassurance for families, reduces the use of paper leaflets and ensures parents are not sourcing out of date or inaccurate information. The App is available to download now and will be officially launched this year. It is called Happy Healthy Tots.

Director of Pharmacy Award

Hayley Miller and Sam Hayes

These individuals came together to act when they identified an opportunity to target waste and support the sustainability agenda.

They sent out information to staff detailing that medicines contribute to 25% of the NHS’s carbon emissions and invited interested parties to join a group so that everyone could all play a part in reducing our service’s carbon footprint. They encouraged change – big or small.

The new group, QECO, worked with a range of partners e.g. facilities, to establish site wide participation in change. Some initial changes included; implementation of site wide card recycling; reduced plastic bag use and an IVOST project in ICU. Future work is planned to maximise on national campaigns such as World Recycling Day in March.

Overall Winner Nominees

Team of the Year

Public Health Protection Unit and Health Services Admin Team

The Health Protection and Health Services Admin support team is quiet, hardworking, modest, and kind, always doing their best to assist the Nursing and Consultant teams, even when overwhelmed. They are vital for supporting safe and knowledgeable practice, always smiling and maintaining a ‘can do’ attitude. An efficient support network is essential for clinical staff, especially during times of extra workload and pressure.

The PHPU Admin team is always present and their massive contribution is the backbone of the department, ensuring smooth functioning.

Employee of the Year

Louise Logue – Health Improvement Practitioner, Quit Your Way Smoking Cessation

Louise excels in providing smoking cessation support in NHSGGC’s Quit Your Way Community Service. She assists clients in West Dunbartonshire with intensive, person-centred support via phone and face-to-face clinics. Louise is dedicated, ensuring everyone receives 100% effort, and has built strong partnerships in the area.

Her exceptional support has garnered numerous positive patient stories on Care Opinion, praising her friendliness, knowledge, and dedication. Louise is also a supportive colleague, contributing to team improvements and assisting other Quit Your Way teams, such as the Pregnancy Service, during capacity challenges. Her commitment ensures the best service for all clients.

Leader of the Year

Susan Brodie-Adamson – Health Improvement Senior, Quit Your Way Smoking Cessation

Susan, the Team Lead for the Acute Quit Your Way Hospital Stop Smoking Service, is highly respected for her approachable, determined, and resilient nature. She is trusted to make the right decisions and is also known for her humorous and mischievous side, making her an ideal leader.

Susan encourages team members to shine, focusing on their strengths and helping improve weaknesses. She is empathetic, always ready to listen to work or personal issues, and quick to praise when deserved. Susan ensures no one struggles alone, always going the extra mile to support her team.

Innovation of the Year

Frontline Equalities Assessment Tool – Equalities and Human Rights Team

Over the past year, the Equality and Human Rights team implemented the Frontline Equality Assessment (FEA) tool across 40 wards and services. The Frontline Equalities Assessment tool assesses the integration of inequalities-sensitive practices, covering all protected characteristics. It evaluates patient data, communication support, and knowledge of related issues, policies, and discharge planning.

The tool includes a BME Pathway and an Autism Sensitised Pathway for further exploration. The tool helps staff reduce healthcare inequalities and identifies unmet needs, benefiting patients by removing access barriers. It ensures NHS GGC complies with Equality Legislation and the Public Sector Equality Duty, and informs the next Equality Scheme.

Volunteer of the Year

Brian Laidlaw – Support and Information Service (SIS)

Brian has demonstrated consistently his passion, commitment, and dedication to NHSGGC Hospital Support & Information Services (SIS) over the past 12 years. Recruited in April 2012, Brian has been a steadfast supporter of SIS frontline patient services, contributing weekly. His friendly, empathetic, and compassionate approach helps create a safe space for patients, carers, and families.

Brian balances the demands of healthcare volunteering with being a full-time carer for his wife. He is an integral part of the team, providing invaluable support to SIS workers and ensuring comprehensive care for patients and carers. NHSGGC SIS is proud to have him on their team.

Overall Winner Nominees

Team of the Year

Elder Ward Nursing Team, Rowanbank Clinic

The Elder Ward nursing team at Rowanbank Clinic were praised for the care shown to patients as they were awarded Team of the Year. 

Colleagues who nominated the team highlighted their compassion and told how they were “consistently amazed at the strength and resilience shown” including the innovative and individualised ways they engage with patients.  

Employee of the Year

Lorna Welsh, Advanced Clinical Nurse Specialist, Haematology, QEUH

Lorna Welsh, an Advanced Clinical Nurse Specialist working in Haematology at the Queen Elizabeth University Hospital, was named Employee of the Year.  She acts as a first point of contact for patients who’ve had bone marrow transplants and was praised for continually going “above and beyond” for those she cares for as well as her colleagues.

The service includes patients from across 12 Scottish health board areas, ranging in age and needs. Lorna’s expertise is often called upon from national and international organisations, including European Bone Marrow Transplant and the Anthony Nolan charity.

Leader of the Year

Lynsey Watt, Senior Charge Nurse, Ward B1, Beatson West of Scotland Cancer Centre

The Leader of the Year prize went to Lynsey Watt, Senior Charge Nurse in the Beatson’s B1 ward for Gynaecology and skin cancer patients.

She was described as having a “positive, can-do attitude”, with colleagues saying Lynsey’s dedication to person-centred care is significant and spans everyone she interacts with including patients, families and colleagues.

Lynsey was also praised for ensuring pop star Marti Pellow visited the ward to meet one of her patients, who couldn’t get out of bed, when he was at the Beatson recently to raise awareness of breast cancer symptoms.

Innovation of the Year

Magic Leap

This year’s Innovation prize went to staff at the Institute for Neurological Sciences who have been using a pioneering mixed reality (MR) system that allows them to “see inside” a patient’s body during surgery. 

The MR goggles and system, known as the Magic Leap, are used by Consultant Neurosurgeon and Complex Spine Surgeon Mohamed Abdelsadg and colleagues to make surgeries less invasive and more accurate, minimising damage to other tissue. 

The team were said to have “demonstrated remarkable dedication to advancing patient care by embracing cutting-edge technologies” that help to enhance precision. 

Overall Winner Nominees

Team of the Year

Weavers Linn Team

Weavers Linn, a core part of our Learning Disabilities Service, is a dynamic and progressive service, known for their collaborative spirit and commitment to exceptional service user care. They proactively partner with other organisations to enhance support and ensure consistent, safe care and support. Their innovative approaches to service user progression are balanced by a professional yet fun atmosphere, creating a positive and supportive environment for both staff and service users.

Employee of the Year

Linda Murdoch – Public Affairs Manager

Linda is very motivated and hard working with an excellent customer focused attitude.  She strives to ensure every complainant feels heard. Not only does Linda take time to talk to people and explain their options, but she listens and is able to genuinely help and offer good advice and comfort.

Leader of the Year

Ann Marie Cumming – Senior Business Support Assistant

Ann Marie has proven herself to be an outstanding leader, providing both guidance and unwavering support to her admin team and the wider district nursing team. Her leadership style is characterized by empathy, dedication, and an innate ability to inspire those around her. Ann Marie’s approach to leadership focuses on the wellbeing of her team, ensuring they feel valued, supported, and empowered in their roles.

Innovation of the Year

Well in Renfrewshire (WiRe) Map – Allan Mair and Carolyn Russell

The Well in Renfrewshire, or Wire, map displays information about the huge range of community groups and activities available across Renfrewshire in a visual and easy to use way. Our front-line workers as well as partner organisations and local people have been using it over the last few months to find out what’s available to them in their local area.

This is something that we have long been told is required. The map is evolving continually and Allan and Carolyn have been instrumental in liaising with partners in both the development of the technical side and in the gathering of the information.

Community Involvement Award

Thrive Under 5 Project

This programme takes a whole system, community food nurturing approach with the families of pre-school children, combining action on food and financial insecurity, healthy eating and physical activity. In the initial stages, the Health Improvement team led on the collection of data and information from partners around child health, poverty and food insecurity to allow comprehensive data analysis before constructing a community asset map model of two localities in Paisley Northwest & Johnstone.

Best Supporting Role

Change & Improvement Team

The Change and Improvement team is an invaluable part of the HSCP’s support services, working across operational services to make a significant and tangible difference to the quality of services the HSCP provides.  The team plays a fundamental role in our successful delivery of policy, strategy, and our savings programme. Over the last year, the team has provided ongoing leadership and input to the Sustainable Futures programme, service improvement work and board wide activity. 

As such the team’s contribution to progressing the strategic direction of the IJB and HSCP and supporting financial sustainability has been immeasurable and feedback has continuously noted the exceptional impact the team has had.

Chief Officer Award

CIRCLE Recovery Hub

Challenging times with restructures and reduced finances in Renfrewshire have seen a reduction in Support staff at CIRCLE Recovery Hub with the referral rates continuing to be high.

Our support staff have continued to give everything they have to support individuals in Renfrewshire that have mental health and / or addiction related issues, by continuing to develop the service provision, not only within one building but a Recovery Community in Renfrewshire as a whole.  The integrity of partnership working and seeing their provision as a piece of a large support network has supported these challenging times and also built strong connections with partner agencies, which aligns to future goals of the RHSCP.

Overall Winner Nominees

Team of the Year

West Dunbartonshire HSCP Mental Health Officers

West Dunbartonshire HSCP Mental Health Officers collaborate with Medical and Legal professionals to fulfil the Statutory Duty to protect and support people experiencing mental health issues.

Every day, they go “above and beyond”, seeking to provide a person-centred, caring aspect to their work with those in the community who have reached a crisis point in their lives.

Forging strong relationships with their multi-disciplinary colleagues, they work closely together, offering peer mentoring and support which has significant benefits in terms of consistent and effective practice. 

But their main focus is the people themselves – making sure they are fully included and engaged in their care as an equal partner whose voice is heard and then evidenced within their assessments.

Employee of the Year

Gioia Sichi-Smith, HCV Specialist Nurse, Senior BBV/Harm Reduction Nurse, Addiction Services

As a key member of the West Dunbartonshire Alcohol and Drug Recovery Service, Gioia provides care, treatment and support to the most vulnerable people in the Community, making a difference every day.

Increasingly concerned at their lack of engagement with sexual health services, she completed additional training in this area of specialty, over and above her normal duties.  Her qualifications have allowed her to commence a weekly Clinic which incorporates sexual health screening as well as other Harm Reduction interventions.

Collaborating with colleagues and services across West Dunbartonshire, Gioia is expanding this work further, promoting the benefits of regular healthcare, and delivering awareness training for service users to help them on their personal recovery journey.

A true inspiration to others!

Leader of the Year

Joyce Habo, Business Support Supervisor & PA to Chief Officer

Joyce provides valued support and guidance across West Dunbartonshire Health & Social Care Partnership.

Responding to current challenges, her leadership style has encouraged adaptability and resourcefulness to support the vision and direction of business priorities.

Mindful of the impact of change on her Team, she sought to create an environment fostering collaborative working and ongoing development, where colleagues still feel “cared for” themselves.

As a result, she has built credibility and earned the respect of her peers, the Senior Management Team and the wider organisation.

She fulfils an unconditional business support role with an attentive and efficient attitude towards everyone – showing empathy and a willingness to help, whilst being vigilant to the impact of an ever-evolving business landscape.

Innovation of the Year

MSK Project Team (Streamlined Vetting Process)

Reviewing and rebuilding the referral vetting process was a priority project for the MSK Physiotherapy service, ensuring patients receive the right care at the right time with the right clinician.

The MSK Project Team comprises a range of dedicated staff – from Health Care Support Workers to Advanced Practice Physiotherapy staff from MSK and Orthopaedics.  Together, they met each challenge, completing project milestones within timescale.

As well as significantly improving patient experience, the new process makes more effective use of capacity for new appointments, maximising clinical skills and expertise at all levels.

Patient and Staff feedback has contributed to further improvements and the impact of the new process will continue to be evaluated as the project evolves.

Volunteer of the Year

Allison Graham, Low Back Pain Advanced Physiotherapy Practitioner

Allison has been described as “an exceptional Physiotherapist who is attuned to the diverse needs of the multi-cultural and socio-economic challenges of the patient population she serves.”

Her professional dedication is mirrored by her personal involvement in numerous initiatives aimed at fostering inclusivity and supporting under-represented groups. 

One of these is the “Milk Enterprise Project” in Govanhill where Allison shows her commitment to empowering women from asylum-seeking and refugee backgrounds.

She volunteers her time to help them practice English and discuss health-related issues, providing vital support that extends beyond her day job, for example, establishing a weekly exercise class tailored to their needs, or organising a Quiz to help those preparing for the UK Residency test.

A very worthy winner!

Overall Winner Nominees

Team of the Year

RHC NICU

The Neonatal team at RHC has been outstanding during a particularly challenging time of displacement from the Neonatal unit. Despite having their intensive care unit flooded, necessitating a move to another area of the hospital, the team continued to

provide high-quality care to extremely sick and preterm babies. Their dedication and compassion have been remarkable, making them truly deserving of recognition for their incredible efforts and resilience. The team has pushed above and beyond all reserves to deliver high standards of care.

Patients in the neonatal unit can be very unwell, and a few of them will not make the journey to go home. The team is helping families to create lasting memories, treating everyone with dignity and respecting their individual needs and backgrounds.

Employee of the Year

Eleanor Quirke

Eleanor has been an exceptional employee and leader throughout her time in HPN, always demonstrating clear expectations delivered with care, kindness, and compassion. She listens actively and guides her colleagues through significant changes in maternity and neonatal services with unwavering optimism and hope. Eleanor’s trustworthiness, decisiveness, and willingness to take responsibility for her decisions have been invaluable.

She empowers her team, listens to differing views, and makes thoughtful decisions promptly. Her leadership has been integral to our success in neonatal service development, embodying the GGC values of respect and professionalism. Eleanor is a pillar of support and inspiration, making her truly deserving of this honour.

Leader of the Year

Mary Ross Davie

Mary has been awarded for her exceptional contributions as Director of Midwifery, driven by her compassionate and caring nature. Mary has transformed many aspects within the service. Her inspirational ways of working and unwavering commitment to high-quality service for all women and their families have been truly remarkable.

Mary unites the team with her positive vision, enthusiasm, and drive. Her care and compassion are evident in her work ethic and the care she demonstrates to both staff and women. Through her transformational work, she has fostered a positive culture within maternity services, emphasising dignity and respect. Mary’s approachable and empathetic nature allows her to bring staff along on her vision for change, creating a great team dynamic that ensures progress and continuous improvement of maternity services.

Innovation of the Year

Chris Hardwick

The same-day gynaecology operating initiative at New Victoria Hospital, led by Chris Hardwick with invaluable input from Claire Stewart and Vanessa Mackay, has revolutionized surgical opportunities for women on lengthy gynaecology waiting lists. By adapting existing pathways and guidelines and educating staff, they have significantly improved training opportunities for gynaecology trainees and nursing staff.

The day surgery team at New Victoria has harnessed their skills and knowledge to deliver highly productive theatre lists, resulting in shorter waiting times and positive postoperative experiences for patients. This innovative use of resources has not only enhanced staff morale and skill sets but also positively impacted other aspects of care and staff retention

Volunteer of the Year

John Lennox

John has been an invaluable volunteer at our respiratory clinic for many years, earning the respect and admiration of everyone in OPD RHC. He recognizes regular patients, ensures they check in correctly, and escorts them to other departments to keep things running smoothly. John’s contributions extend to the children’s charity, where he dons various outfits to make a better journey for our the patients. His respect, care, compassion, and empathy towards patients and families are evident in every interaction.

John is seen as an integral part of our team, keeping families, patients, and staff updated about clinic-related issues. His familiarity with the respiratory clinic’s operations and procedures used by doctors and multidisciplinary teams makes him truly deserving of the Volunteer of the Year award.

Rights of the Child Award

OPAT Team

The Paediatric Outpatient Parenteral Antibiotic Therapy (OPAT) service at RHC, established in December 2023, has been a beacon of excellence in providing safe and efficient care. This service allows children to receive intravenous antibiotics through daily hospital visits, rather than staying in the hospital, supporting their right to heal in the comfort of their home with family.

The OPAT service has significantly improved healthcare standards by developing new pathways, enhancing communication, and providing continuity of care. Between December 2023 and December 2024, 53 patients were managed by the OPAT service, saving 589 hospital days. The team’s dedication to quality, safety, and compassion has made a profound impact on patients and their families, making them truly deserving of this award.

Overall Winner Nominees

Innovation of the Year

Community Health and Care Services – Community Treatment and Care Service (CTAC) Team 

The CTAC Team have been fundamental in the roll out of the programme for self-administration of B12 injections and have taught around 160 patients to take ownership of their long term condition. These patients have found that they have more independence and can receive their medication at a time that is more appropriate for them or they can have a friend or family member administer it (This person has been taught by CTAC staff). The aim of this innovation is to encourage patients to take over this aspect of their care and using values based conversations have given the patients independence and flexibility. These appointments will now be absorbed by the service and realigned to patients for other interventions or for those who are unable to self-administer. 

Innovation of the Year

Tier 4 Child and Adolescent Mental Health Services (CAMHS) – Trauma Training Team

Clinicians across Tier 4 who were trained as trainers for the CAMHS NES Trauma Training package, and helped roll out this training across Tier 4 CAMHS as part of the CAMHS Pilot. Helped Tier 4 CAMHS services think about their practise and work towards becoming trauma informed services. Clinicians gave their time over 2 years to deliver the CAMHS NES Trauma Training package to all clinicians in Tier 4 CAMHS and deliver Sowing Seeds workshops to Business Support staff across Tier 4 and Hosted CAMHS services, as part of the CAMHS Pilot of this roll-out. In addition clinicians met with all Tier 4 CAMHS services to complete the Trauma Lens tool to help them think about their practise and develop a plan to further develop trauma informed practise in their services looking at: Choice, Collaboration, Safety, Trust and Empowerment. This was then reviewed with each services at the 2 year mark to evaluate the pilot and to help services develop a further plan to continue moving forward with trauma informed thinking and practise. Staff also provided Trauma Thinking Space groups for Tier 4 staff to allow for protected space to think about changes they might want to make and share practise across Tier 4. Clinicians adapted the NES Trauma Training Package, with approval and sign off from NES, to create a 1 day package to better meet the training needs of our inpatient staff and to allow for easier roll out when having to consider shift working. Clinicians supported senior staff to complete the Trauma Quality Improvement Framework to help thinking more widely about trauma informed practise. Considering HR policy, recruitment and wider service consideration such as paperwork, record keeping, standardised letters etc. All this was only possible due to the amazing support from Business Support in regards to keeping track of who attended training, printing out training packages and ensuring training days were well organised. 

Innovation of the Year

Oral Health Directorate Lifelong Smiles Programme  

This was an initiative designed to improve patient attendance at dental service appointments and increase the number of patients opting for alternatives to general anaesthesia. 

This was a collaborative effort between the Public Dental Service, Children and Families, and Oral Health Improvement Teams aims to enhance both patient and staff experiences while reducing appointment waiting times. 

Supported by Q Exchange funding the following was developed – Training for dental health support workers:  

A new training package has been developed to educate young people and families about various treatment options.  

This training includes practical elements and focuses on enhancing transferable skills such as active listening and collaborative decision-making with families. 

Innovative information resources:  To reduce dental anxiety and improve engagement, a package of information has been created for young people and families. This includes a series of four videos accompanied by written information, designed to prepare children and their parents or guardians for dental examinations, x-rays, and inhalation sedation. 

Improved access and engagement: Families benefited from interactive sessions with team members at health centres, making it easier for them to access the care they need. 

The team, department, service or function that has been judged to have worked together as a team and made the most significant contribution to quality of care, population health and care, service delivery or staff wellbeing likely under significant pressure or difficult circumstances.

Any member of staff who has stood out as an exemplar of care giving, service delivery or who has made a major difference for colleagues around them or the delivery of a key objective for their department or wider NHSGGC/HSCP.

Any member of staff who has demonstrated outstanding leadership, positive values and behaviours and/or inspired others in a particularly challenging situation, or for the respect they get from others through the day to day difference they make for those around them as a leader.

Any member of staff can demonstrate leadership, not just those who formally manage people.

To recognise any individual, team or department responsible for developing and implementing an innovative service, method, technology or process that has made a significant difference to quality of care, wider population health or care, service delivery or to the wellbeing of our own staff or to the efficient use our resources.

To recognise an individual or team of individuals who have volunteered significant time and effort to the benefit of our patients, service users or staff and made selfless contribution perhaps under difficult personal circumstances.

Overall Winner – Dr Gautam Ray, Consultant Physician, Acute Medicine, RAH

Gautam was instrumental in setting up the Quality Improvement Den at the RAH in 2018. This opportunity has now been expanded to support colleagues across the Clyde sector.

The Den provides assistance and guidance for colleagues to pursue QI projects across a wide range of services, resulting in a skilled workforce and valuable improvements to patient care.

Cohort 7 is now underway, and over the years since the Den commenced, in excess of 127 colleagues have participated in it, delivering a broad range of improvement projects and encouraging a culture of continuous improvement across Clyde sector.

Overall Winner – North Frailty Team

The North Frailty Team is a multidisciplinary group dedicated to improving care for older adults with frailty. Working alongside ED and AAU, they streamline patients to a specialist unit for timely Comprehensive Geriatric Assessments (CGA). Their innovative pathway has reduced the median length of stay from 16 to 11 days without increasing readmission rates. They introduced a CGA Huddle, integrating community teams to support early discharge.

Their commitment to person-centered care, collaboration, and overcoming resistance to change has enhanced hospital flow and patient outcomes. Patient feedback highlights their compassionate and high-quality approach, demonstrating that getting care right for older adults benefits everyone. Their dedication and teamwork make them truly deserving of this award.

Overall Winner – Surgical Immediate Assessment Unit (IAU) , QEUH

The department is staffed by a combination of Healthcare Support Workers (HCSWs), Band 5 nurses, and Surgical Nurse Practitioners, with additional support from Advanced Nurse Practitioners (ANPs) and medical staff. This team works tirelessly to assess and implement the care needs of patients referred for surgical assessment by their GPs. They typically see a range of 730 to 750 patients per month and successfully discharge nearly half of them within four hours. Most discharges from the department occur between four and eight hours after arrival.

The team also runs Hot Clinics to ensure that patients do not remain in the hospital longer than necessary. If further tests are required, they arrange for patients to return for those procedures.

This exceptionally hardworking team deserves recognition for their contributions to unscheduled care.

Patient experience is significantly improved as most patients are seen within the four-hour target. Additionally, discharging patients to Hot Clinic slots reduces unnecessary waiting times for tests in an already busy department. This ensures that results can be discussed quickly after testing, allowing for effective further care planning.

The team is focused and driven, placing patients’ safety and well-being as their top priority.

Overall Winner – Toxicology & Theraputic Drug Monitoring Service

Scottish drug-related deaths statistics show that drug misuse continues to be a significant problem. This has a direct impact on healthcare, including patients seeking help for drug use in primary care and hospital admissions across NHSGGC.

The Glasgow City Alcohol and Drug Partnership approached the QEUH Toxicology Team to discuss modernising drug screening; specifically, requesting an ability to detect a wider range of drugs.

As no commercial test kit was available to cover the range of drugs required, the Toxicology team developed a novel drug screen designed for local service users’ needs which was instrumental in the fight against drug-related deaths.  Their innovation was a direct result of their ability to harness their collective brain power, knowledge, skills and experience to produce a transformative solution that benefited patients. The epitome of teamwork!

To date, over 14,000 patient samples have been screened using this test. A recent survey showed that service users agree that the extended screen they have developed has significantly improved patient management and had a positive impact on the population.

Overall Winner – Community Treatment and Care Service (CTAC) Team

Community Treatment and Care Service (CTAC) Team 

The CTAC Team have been fundamental in the roll out of the programme for self-administration of B12 injections and have taught around 160 patients to take ownership of their long term condition. These patients have found that they have more independence and can receive their medication at a time that is more appropriate for them or they can have a friend or family member administer it (This person has been taught by CTAC staff). The aim of this innovation is to encourage patients to take over this aspect of their care and using values based conversations have given the patients independence and flexibility. These appointments will now be absorbed by the service and realigned to patients for other interventions or for those who are unable to self-administer. 

Overall Winner – Clair Blair

Claire is the ultimate champion for highlighting, advocating and supporting the health and wellbeing of the entire health and social care workforce.

Her kind, person-centred and empathetic personality helps bring people together. Claire has supported many colleagues through difficult times by being a listening ear, and sharing wisdom.

She also work in partnership with a number of organisations to support the delivery of wellbeing supports.

All of the judges were impressed by Claire’s ability to lead by example. She prioritises her own health and wellbeing, remaining resilient and positive, practices self-care, and makes use of wellbeing activities and resources.

Overall Winner – eHealth and Clinical Teams involved in Ophthalmology Digital Patient Record

Commissioned by Scottish Government and in collaboration with clinical representatives from all Health Boards, eHealth National and Contractor Services, Information Management, Electronic Patient Record and Health Records teams worked together to develop and successfully implement the Ophthalmology Digital Patient Record and system.

This has been implemented across all NHSGGC Ophthalmology sites to connect primary and secondary eye care and enable transfer of patients between health boards. With the introduction of OpenEyes to NES Glaucoma Accredited Trained Community Optometrists, 749 patients have had their follow up care transferred to an Optometrist Practice near to their home.

Overall Winner – Fiona Warnock-Greer

Fiona Warnock Greer, a Senior Project Manager within the Capital Planning team, has exemplified outstanding leadership through her management of the Parkhead Hub project, the largest primary care facility in the UK. Fiona’s dedication and teamwork have been instrumental in ensuring the project’s success, collaborating closely with diverse stakeholders, including HSCP, clinical areas, estates, facilities, design teams, contractors, and NHS Assure. Her leadership was particularly evident during the commissioning of the water system, where she established a short-life working group to ensure the highest standards were met. Fiona’s ability to navigate complex challenges, maintain clear communication, and foster a collaborative environment has been crucial in delivering a safe and functional facility.

Her proactive approach and commitment to excellence have earned her the respect and admiration of her colleagues. Fiona’s leadership has not only ensured the successful completion of the Parkhead Hub but also set a benchmark for future projects within the organisation.

Overall Joint Winners – The Payroll Team and SSTS

Payroll Team

Working above capacity to sustain services while delivering key additional activities, including multiple retrospective pay awards, new pension regulations, increased pension applications, partial retirement provisions, system updates, and controls from the Reduced Working Week.

SSTS

Ensuring no impacts on SSTS service provision, including increased activity from Reduced Working Week updates, while integrating the new eRostering system to normal business. This includes supporting early adopters, initial rollout and support at the IRH site, piloting medics at QEUH ED, and supporting the HIS pilot of Safe Care for Adult Mental Health Inpatient areas.

Overall Winner – The Thistle Project Team

The Thistle Project Team has been recognised with Innovation of the Year for its groundbreaking role delivering the UK’s first Safer Drug Consumption Facility. Led by Glasgow City HSCP, this project brought together a range of partners, including Glasgow City Council, City Building, NHSGGC, and several others, to create a service that addresses complex health and social challenges.

The Thistle is a unique service, the implementation of which required innovative solutions to many service requirements never previously encountered within UK health environments. Through extensive consultations with Lived Experience Reference Groups and the surrounding community, the team ensured the facility was tailored to meet the unique needs of users, with the potential to significantly reduce harm and influence future legislation.

Overall Winner – Mark Allen

Mark provides a fantastic administrative service to the Staff Governance Committee, Remuneration Committee and Workforce Equality Group. 

Mark frequently supports other key initiatives within Staff Experience or across the broader HR Team, such as the EDI learning event or support for the Public Enquiry. In 2024, with the Head of HR Corporate leaving, Mark had to step in to lead much of the work around Remuneration Committee.

Overall Winner – Gayle McQueen (Wellbeing Coordinator, Inverclyde Homelessness Centre)

Gayle’s approach to recruitment ensured a team of dedicated individuals were introduced to the service to deliver support of varying intensities to meet the needs of each resident both in the Inverclyde Centre and in Temporary Furnished Flats in the community.

Gayle furnished a large communal lounge and a smaller lounge for outreach work, tirelessly engaged with third sector organisations and community assets to ensure residents received the care and attention of local dentists, opticians and student hairdressers who provided valuable services to make residents feel good about themselves.

She ensured they were trained in food hygiene to facilitate a brunch club  three times a week providing wholesome and nutritious food to people who were hungry, and mentored residents in cooking and basic hygiene skills.

Overall Winner – Primary Care Practice Educators

This programme, developed in 2023, was led by Tamara Cairney and delivered by dedicated Practice Educators across the HSCP teams. Over 2024, 53 pharmacists have been supported through the 12-week intensive period of supervision programme, beginning with a comprehensive Learning Needs Analysis.

This is aimed at developing pharmacists’ skills and confidence to manage increasingly complex patient care. This approach fosters the development of competence and autonomy, enhancing clinical decision-making capabilities. The program is designed to promote holistic professional growth by integrating reflective practice, patient feedback, and realistic clinical conversations. Pharmacists also have access to valuable well-being resources and are actively encouraged to collaborate within multidisciplinary teams, further enriching their learning experience.

Overall Winner – Brian Laidlaw

Brian has demonstrated consistently his passion, commitment, and dedication to NHSGGC Hospital Support & Information Services (SIS) over the past 12 years. Recruited in April 2012, Brian has been a steadfast supporter of SIS frontline patient services, contributing weekly. His friendly, empathetic, and compassionate approach helps create a safe space for patients, carers, and families.

Brian balances the demands of healthcare volunteering with being a full-time carer for his wife. He is an integral part of the team, providing invaluable support to SIS workers and ensuring comprehensive care for patients and carers. NHSGGC SIS is proud to have him on their team.

Overall Winner – Magic Leap

This year’s Innovation prize went to staff at the Institute for Neurological Sciences who have been using a pioneering mixed reality (MR) system that allows them to “see inside” a patient’s body during surgery. 

The MR goggles and system, known as the Magic Leap, are used by Consultant Neurosurgeon and Complex Spine Surgeon Mohamed Abdelsadg and colleagues to make surgeries less invasive and more accurate, minimising damage to other tissue. 

The team were said to have “demonstrated remarkable dedication to advancing patient care by embracing cutting-edge technologies” that help to enhance precision. 

Overall Winner – CIRCLE Recovery Hub

Challenging times with restructures and reduced finances in Renfrewshire have seen a reduction in Support staff at CIRCLE Recovery Hub with the referral rates continuing to be high.

Our support staff have continued to give everything they have to support individuals in Renfrewshire that have mental health and / or addiction related issues, by continuing to develop the service provision, not only within one building but a Recovery Community in Renfrewshire as a whole.  The integrity of partnership working and seeing their provision as a piece of a large support network has supported these challenging times and also built strong connections with partner agencies, which aligns to future goals of the RHSCP.

Overall Winner – Gioia Sichi-Smith

As a key member of the West Dunbartonshire Alcohol and Drug Recovery Service, Gioia provides care, treatment and support to the most vulnerable people in the Community, making a difference every day.

Increasingly concerned at their lack of engagement with sexual health services, she completed additional training in this area of specialty, over and above her normal duties.  Her qualifications have allowed her to commence a weekly Clinic which incorporates sexual health screening as well as other Harm Reduction interventions.

Collaborating with colleagues and services across West Dunbartonshire, Gioia is expanding this work further, promoting the benefits of regular healthcare, and delivering awareness training for service users to help them on their personal recovery journey.

A true inspiration to others!

Overall Winner – Neonatal Team, Royal Hospital for Children

The Neonatal team at RHC has been outstanding during a particularly challenging time of displacement from the Neonatal unit. Despite having their intensive care unit flooded, necessitating a move to another area of the hospital, the team continued to

provide high-quality care to extremely sick and preterm babies. Their dedication and compassion have been remarkable, making them truly deserving of recognition for their incredible efforts and resilience. The team has pushed above and beyond all reserves to deliver high standards of care.

Patients in the neonatal unit can be very unwell, and a few of them will not make the journey to go home. The team is helping families to create lasting memories, treating everyone with dignity and respecting their individual needs and backgrounds.

The team, department, service or function that has been judged to have worked together as a team and made the most significant contribution to quality of care, population health and care, service delivery or staff wellbeing likely under significant pressure or difficult circumstances.

Any member of staff who has stood out as an exemplar of care giving, service delivery or who has made a major difference for colleagues around them or the delivery of a key objective for their department or wider NHSGGC/HSCP.

Any member of staff who has demonstrated outstanding leadership, positive values and behaviours and/or inspired others in a particularly challenging situation, or for the respect they get from others through the day to day difference they make for those around them as a leader.

Any member of staff can demonstrate leadership, not just those who formally manage people.

To recognise any individual, team or department responsible for developing and implementing an innovative service, method, technology or process that has made a significant difference to quality of care, wider population health or care, service delivery or to the wellbeing of our own staff or to the efficient use our resources.

To recognise an individual or team of individuals who have volunteered significant time and effort to the benefit of our patients, service users or staff and made selfless contribution perhaps under difficult personal circumstances.