NHS Greater Glasgow and Clyde is looking to improve the support available to staff of all genders across the organisation about what they can do if they have been subject to sexual harassment or any other form of harassment.
We have developed a staff campaign to
- Demonstrate zero tolerance for sexual harassment and other forms of harassment, across NHSGGC.
- Build the trust, confidence and knowledge of staff that they can raise these issues and that they will be dealt with appropriately
- Ensure managers are equipped to deal appropriately with issues that are raised
- Let all staff know what is and is not appropriate in the workplace.
- Put in place the right support for people who are the victims of sexual harassment.
If you believe you or one of your colleagues has been the victim of sexual harassment or any other form of harassment, please contact our Bullying and Harassment confidential helpline on 0141 201 8545 or the HR Support & Advice Unit.
You can also seek support and counselling via Occupational Health, or via the range of support shown in the Resources section at the bottom of this webpage.
At NHSGGC staff well-being and safety is of upmost importance. We encourage anyone who has been the victim of or witnessed sexual assault to report this to Police Scotland.
What is harassment?
Harassment is unwanted conduct related to a relevant protected characteristic (age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation, marriage and civil partnership or pregnancy and maternity), which has the purpose or effect of violating an individual’s dignity or creating an intimidating, hostile, degrading, humiliating or offensive environment for that individual. It may also relate to other personal characteristics such as trans identities including non-binary, weight or social status.
Examples of Harassment as outlined in the NHSScotland Bullying and Harassment Policy:
- Offensive jokes, banter and comments
- Ostracising or “freezing out”, ignoring and staring
- Patronising comments and remarks
- Mimicking
- Use of derogatory terms
- Inappropriate personal questions or comments
- Belittling or patronising comments or nicknames
- Assault or other non-accidental physical contact, including disability aids
- The display, sending or sharing of offensive letters, publications, objects, images or sounds
- Graffiti
- Offensive comments about appearance or clothing
- Deliberate and consistent behaviours which demonstrate a non-acceptance of aspects relating to protected or personal characteristics, for example, failure to use requested gender pronoun for a transitioning individual
Examples of Sexual Harassment as outlined in the NHSScotland Bullying and Harassment Policy:
- Indecent exposure
- Sexual assault
- Unwelcome sexual advances, propositions or pressure for sexual activity, continued suggestions for social activity within or outside the workplace after it has been made clear that such suggestions are unwelcome
- Suggestions that sexual favours may further a colleague’s career or refusal may hinder it, for example, promotions, salary increases etc.
- Leering, whistling or making sexually suggestive comments or gestures, innuendoes or lewd comments
Our Bullying and Harassment policy has both an informal and a formal process
The informal process focussed on early resolution. This recognises that the best way to resolve the issue at the earliest opportunity is by ensuring the other party is aware of the impact of their behaviour.
If early resolution is unsuccessful or the bullying or harassing behaviour is significant or persistent in nature, the employee or manager may initiate the formal process.
The information below sets out what you need to know about our informal and formal process.
Informal process (Early resolution)
- Speaking to the other party directly – the complainant approaches the other party to tell them that they find their behaviour offensive, why this is the case, and to ask them to stop.
- Writing to the other party – the complainant writes to the other party to tell them that they find their behaviour offensive, why this is the case, and to ask them to stop.
- Supported approach – if the complainant finds speaking to the other party too difficult, but still wishes to seek early resolution, they can ask a manager to relay their concerns to the individual.
- Supported conversation – if the individuals involved agree that early resolution is possible this can be supported through an informal discussion. Such meetings can be offered by a third party, e.g. a manager or HR representative, and involve supporting the employees to have a face to face conversation to start rebuilding relationships. During this process employees can be supported by their Trade Union representative or a work colleague. A record of the agreed outcomes will be provided by the third party to all participants.
- Mediation – the manager may suggest this to the parties involved to actively support early resolution. Mediation is voluntary and has a clear structure. It offers a safe and constructive approach to enable the parties to problem solve and develop a realistic agreement that meets all their needs. The trained mediators are impartial and they do not take sides or offer solutions but promote and support good conversation. What is said in mediation is confidential and cannot be disclosed or used in any subsequent procedure.
Formal process/procedure
If early resolution is unsuccessful or the bullying or harassing behaviour is significant or persistent in nature, the employee or manager may initiate the formal procedure.
In such cases the manager will assess any risk to determine what supports can be put in place to allow the employees to continue working together during this period e.g. alternate shift patterns. Where this is inappropriate, the employee alleged to have demonstrated the bullying and/or harassing behaviours will be moved to an alternate placement unless the complainant requests a move, or there is a legitimate service need which dictates that the other employee cannot be moved.
To initiate the formal procedure the employee should write to their manager or where this is not possible, or appropriate, to the next level of management. The communication should detail the employee(s) alleged to be demonstrating these behaviours and the nature of these. The employee may access a confidential contact or HR for advice, or a trade union representative for support and assistance.
If the employee has chosen to go straight to the formal stage of the procedure, a manager will discuss with the employee why they think early resolution is not appropriate and will offer every support to allow early resolution to take place.
The manager who receives the complaint must acknowledge the complaint in writing within 7 calendar days, using the Standard acknowledgement letter template. The letter outlines the process for either revisiting the possibility of early resolution or the process of investigation to be undertaken in line with the NHSScotland Workforce Policies Investigation Process.
How you can help
Share the resources on this page.
Sign Up to our active bystander training: 23 May – 2:00pm to 3:15pm or 11 June – 9:30am to 10:45am
Complete our anonymous survey: Sexual Harassment: Cut It Out – Anonymous Staff Survey
There are a range of Available services to support any member of staff who feel that they are being bullied or harassed:
Support Materials
Posters and Leaflets
If you require printed materials, either additional copies of the Sexual Harassment: Recognise It, Respond to It posters, or the leaflet, please contact: ggc.staffexperience@ggc.scot.nhs.uk
Other Resources
Self-reflection tool for employees to help reflect on behaviours they are experiencing in the workplace, and to help you determine whether what they are experiencing is harassment: Am I being harassed at work reflection tool
This flowchart outlines the key steps in the process when raising concerns about harassing behaviours: Bullying and Harassment Policy Flowchart
Bullying and Harassment Policy Complainant Guide | NHS Scotland
Bullying and Harassment Policy Overview | NHS Scotland
More information and supporting resources can be found here:
Sexual Misconduct in Surgery – Let’s Remove It | RCSEd
GMC Maintaining personal and professional boundaries
Rape Crisis Scotland – Helpline for anyone over 13 who has experienced sexual violence, no matter when or how it happened. Sexual harassment, whether at work or elsewhere, is a form of sexual violence. Helpline: 08088 010302
Dates for NHSGGC Active Bystander Training can be accessed and booked for: 23 May – 2:00pm to 3:15pm or 11 June – 9:30am to 10:45am