Contact Details

How to contact the eESS Team. Get in touch with the eESS Team via the HR Connect Self-Service Portal which launched on 6th June 2022. (Add the link to your Favourites for easy access). Alternatively you can access the HRConnect portal via NHSGGC Favourites\Admin\HR Self Service Portal.

For urgent enquiries, or to speak to a member of the team, you can call us on 0141 278 2700 option 5. Press 1 for the eESS Support Team and Press 2 for the eESS Technical Team. The phone lines are open between 9.00am and 3.00pm, Monday to Friday.

The eESS Support Team are available to assist with Login Assistance/Password resets, Support with payroll transactions (Staff Transfers/Terminations etc), Input of Staff Engagement Forms (SEFs), Contract Amendments and Set up of Additional Responsibilities

The eESS Technical Team are available with Pending Report (failed payroll transactions), Hierarchy updates, Proxy User set up and end-dating, Set up of New Positions, Set up of New Cost Centres and organisational structures

The first time you call the eESS Team, please provide some key details in relation to your role and the area where you work.