It is important that you seek an appointment in plenty of time before you travel. We advise you to contact our services at least 8 weeks before your travel date. This will allow us to accommodate your needs and ensure you are fully protected before you go.
We may not be able to accommodate you at short notice. In this instance, we will suggest that you seek an appointment with one of the many private providers operating across Greater Glasgow and Clyde.
Why should you get your vaccinations
With many people travelling more frequently and to more far flung destinations the risk of disease and illness are more likely – even if you are visiting family and friends or were born in the country you are travelling too. It is important that you are protected against these diseases E.g. Typhoid Fever/Hepatitis A so that you do not become ill on your return and require hospital admission. The vaccines protect you against these illnesses.
It is helpful to carry a record of your vaccinations. Generally this is not required, however, some countries do require proof of Polio and other vaccines such as Yellow Fever. When you are seen by our Clinic and are travelling to a country which requires proof on exit you will be provided with an International Certificate of Vaccination (ICVP). It is essential you have this with you otherwise the country you are visiting may either not let you enter the country or revaccinate you prior to leaving the country E.g. Pakistan evidence required of Polio on exit.
Yellow fever vaccines are only available from designated centres. To find out if you need a yellow fever vaccine or proof of yellow fever vaccine, you should contact a designated yellow fever clinic. You can download a PDF copy of your COVID Status online or phone the COVID Status helpline on 0345 034 2456.
Costs and Payment
There is no charge for your risk assessment/consultation and the following vaccinations are provided free on the NHS: Diptheria, Tetanus and Polio (DTP), Typhoid, Hepatitis A and Cholera. However, there is a charge for some other vaccines and services.
At your appointment, you will be offered vaccines based on your individual risk assessment, the country you are travelling to and the type of travel you are undertaking.
You can find local travel clinics via the NHS inform website:
This page provides information on person-centred visiting in our maternity wards. Information about visiting in all other areas can be found on our Person Centred Visiting page.
Important considerations when visiting our Maternity Wards
Women, new mothers, and newborns staying in our maternity wards need a calm and peaceful environment. Babies need time to get accustomed to being in the world, to establish feeding, and to bond privately with their parents. In response to valuable feedback from women and their families, we ask that you help us to achieve this by:
being considerate and respectful of the needs and preferences of everyone on the ward
If you are a Partner/Key Supporter, you are welcome to visit the wards from 8:00am to 10:00pm, including during mealtimes.
Please see the Key Information below for additional information that is relevant to you during your visit.
All Other Visitors
All other visitors are welcome to visit during the following visiting hours:
10:00am to 12:00pm; 2:00pm to 5:00pm; 6:00pm to 8:00pm.
Wards are closed to visitors from 12:00pm to 2:00pm, to allow meal and rest periods for women staying on the wards.
We ask that there are no more than 2 visitors at a time. Visitors must be over the age of 16, unless they are siblings of the baby.
Please note, there may be times when we ask you to leave the ward temporarily. This is to ensure the privacy, safety, space and rest for women and babies in our care.
Key Information for Women and their Partners/Key Supporters
Attending antenatal appointments, scans, triage/maternity assessments or day care visits
Women attending any appointments can bring up to two support people, of their choice, with them to appointments.
We encourage people not to bring their other children to these appointments.
During labour, birth, and the immediate period after birth on Labour Suites or Alongside Midwife Units (AMUs)
Women admitted to the Labour Suites or Alongside Midwife Units, are able to have up to two support people, of their choice, with them.
Are overnight stays possible for Partners/Key Supporters
In response to valuable feedback from women and their families, overnight stays for Partners/Key Supporters are only possible in single-bed side rooms, and the woman or baby have particular needs.
We do not allow overnight stays in multi-bedded bays.
Who is able to access a side room during their stay?
Each ward has a small number of single-bed, en-suite side rooms. Most of our antenatal and postnatal beds are in four-bedded bays. Senior Charge midwives will make a decision as to who can access a single-bed side room during their stay, based on the following criteria (NB. this is not an exhaustive list):
Experiencing a loss or bereavement
Their baby is preterm, or unwell, and not able to be with them
Their baby is preterm, or they have twins, and are needing additional care whilst on the postnatal ward
Their psychological interventions require someone to stay overnight
The social care team has advised someone to stay overnight
They will be staying on the ward for an extended period of time
All staff in NHSGGC should feel safe, respected and valued.
Our workplace should be a place where discrimination is unacceptable and where everyone has the chance to thrive, regardless of their background or identity.
Our anti-racism campaign is based on the words of our own staff from their experiences at work. NHSGGC is an inclusive employer and there is no place for racism in our services.
Racism takes many forms, from stereotyping to blatant harassment, physical harm and direct discrimination.
‘Everyday racism’, such as thoughtless, demeaning or offensive comments, can be subtle and difficult to challenge. For example, constantly being asked “Where are you from?” when generations of the family have been born in Scotland. Or hearing a mimicked accent in workplace banter.
It’s up to all of us to stand against racism. Here are some ways we can make a difference.
Speak Up!
If you witness racism, don’t stay silent – challenge it.
If you’re able to – and feel it’s appropriate and safe to, speak up in the moment and address the colleague or patient that is demonstrating racist behaviour.
If the moment has passed, you can still speak up. Don’t let casual racist comments or asides go by. Focus on how it’s made you feel rather than labelling the behaviour – this increases the likelihood that the person will listen and learn. For example – “I felt really uncomfortable when I heard the comment you made during that meeting. What did you mean by that?”
If racism is directed at your colleague by a patient, offer support to your colleague.
If you don’t feel you can intervene in the moment, record the incident by writing it down as soon as possible. Follow it up later by checking in with the colleague the behaviour was directed at to see if they’re ok and if they would appreciate support.
It’s really important to report any incidents. Speak to a senior member of staff or contact the HR Helpline directly. See Report It section below.
Get confident about speaking up! Attend our Active Bystander Training and learn how to effectively intervene in situations of racism and discrimination.
Support Colleagues
It’s not enough to simply not be racist. NHSGGC staff must be actively anti-racist. This means being an ally to those who experience racism by listening, acting and working together to address injustices.
Educate Yourself
Increase your confidence in taking action by getting to know the issues.
Listen to the experience of black and minority ethnic people
Understand the sensitivities of language and get people’s names right
Find the similarities and the things we have in common; respect the differences
Make space for those who are often not heard
Confront your own biases and stereotypes
Be an Active Bystander
If you witness racism of any kind it is your responsibility as an NHSGGC staff member to take action.
Commit to taking positive action when witnessing unacceptable behaviour.
Gain confidence on how to intervene by attending Bystander Training and ensure any incidents are reported.
Listen to and Support Colleagues Directly Affected by Racism
When someone shares their experience of racism –
Listen – Remember that this moment is not about you and your feelings.
Don’t compare – Making comparisons to your own experiences can feel invalidating to the person who is sharing.
Don’t dismiss – A response like, ‘I’m sure they didn’t mean it’ can feel to the person sharing like you’re minimising or brushing off their experience.
Acknowledge – Statements like, ‘I’m sorry you experienced that’ or, ‘No one should have to go through that’ help the person sharing feel heard and validated.
Support – It can mean a lot for someone to hear a simple statement like, ‘I’m here for you.’
Adapted from Amnesty International
Raise Awareness of the Issues
Listen to people with lived experience of racism and amplify their voices.
Share your actions with colleagues, friends and family and encourage them to join you.
Report It
Anyone can and should report a racist incident.
If you believe you or one of your colleagues has experienced racism, call our HR Helpline on 0141 201 8545. Mon – Fri 9am to 4pm (Thurs 12pm to 4pm)
Any member of staff who experiences racism from a patient in their professional role or witnesses it, should report it to their line managers and document it on Datix.
Where a perceived criminal offence has taken place Police Scotland should be contacted and the incident number included in the Datix report. If it’s not an emergency (if there is no immediate risk to the wellbeing of the individual) you can call 101 and make a verbal report to the police. Call 999 in an emergency situation.
Racist incidents are covered by Hate Crime legislation. Hate crimes are where the victim is targeted because they are a member of a particular social group or have a particular characteristic, which the perpetrator has negative views or beliefs about. For more information on Hate Crimes and how to report them, visit our Reporting Hate Crime page.
Get Involved
Make sure your team makes a statement by displaying your own, personalised Stand Against Racism poster
Speak to your colleagues and manager and get agreement to sign up your ward / service.
Contact us at ggc.standagainstracism@ggc.scot.nhs.uk for a copy of your personalised poster, write your team name in the space provided and display it where everyone can see.
Join the BME Staff Network to connect with colleagues, share experiences and support each other. You can join as a BME member of staff or as an ally.
Follow and Support Anti-Racism Activities
See our care pathway ‘Meeting the Needs of our BME Patients’ for guidelines on how to ensure your ward or service doesn’t discriminate against BME patients.
Keep informed through social media campaigns and commentators.
Support drives for change and demand action by signing up to campaigns and petitions.
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Our Courses
All of our groups are held at our different Restart locations across the city.
Art
Our Art group offers our trainees a variety of creative opportunities using art, from basic skills in drawing and painting to craft activities such as collage, hand-build pottery and printmaking. Some projects will include working together as a group.
Venue: 159 Broad St, Bridgeton, Glasgow, G40 2QR.
Day and Time: Every Wednesday 9.30 – 11:30am and 1.00pm – 3.00pm
Venue: Firhill Business Centre Unit 5, 74-76 Firhill Road, G20 7BA
Day and Time; Every Friday 9.30 – 11.30am
Cooking
This group is aimed at introducing basic cooking recipes using fresh, healthy ingredients on a budget. Each trainee will learn how to prepare and cook a different recipe each week using a fully equipped individual workstation. You are welcome to stay and eat the meal together after finishing or you can take the meal away with you. Staff led.
Every Monday 9:30 – 11:30am Tuesday and Friday 9:30am – 11.30am and 1.00pm-3.00pm
Venue: Unit 4, Hathaway Business Centre, Hathaway St, Maryhill, Glasgow, G20 8TD
Every Wednesday 10.00am-12.00pm
Branching Out
We provide trainees of Restart the opportunity to take part in the twelve weeks Branching Out programme twice a year at present. This group is run in partnership with The Conservation Volunteers and takes place at Hogganfield Loch, with visits to different sites throughout the programme.
Activities are tailored to suit the group but generally include physical activity, bush craft, conservation activities and environmental art. There is the opportunity to gain the John Muir Discovery Level Conservation Award through this course. Staff led.
Venue: Hogganfield Loch, pick up at Restart Bridgeton Base 159 Broad Street G40 2QR.
Days and times: Every Monday, this group runs once a week for 3 hours per week over 12 weeks, 11.45am-3.15pm.
Stained Glass
Whilst following set patterns you will learn new skills in decorative glass such as glass cutting, copper foiling and soldering. Once you feel have more confidence in these skills you can design and build your own designs.
This group is peer led with staff support.
Venue: Unit 5 Firhill Business Centre, 74-76 Firhill Road, Glasgow, G20 7BA.
Day & Time: Every Tuesday and Thursday 9:30am –12.00pm and 1:00-3:00pm
Digital Photography
We currently offer both beginner and intermediate levels of digital photography run over the two sessions every Thursday. Each session will be either in Unit 4 at Hathaway Street or out on location within Glasgow.
You will learn the basics of using a DSLR camera and studio equipment and how to apply these skills to make portraiture and still life images in the studio and still life images in the studio and also in the environment.
Venues: Unit 4, Hathaway Business Centre, Hathaway St, Maryhill, Glasgow, G20 8TD and at various locations in Glasgow
Days & Time: Every Thursday 13:00-15:30pm
Genealogy
Our family history group offers you the opportunity to improve your confidence through teamwork, studying & tracing lines of Scottish descent, researching library databases and the creation of a family tree. This group is staff led.
Venue: 159 Broad St, Bridgeton, Glasgow, G40 2QR.
Day & Times: Thursday – 9:30am – 11:30am
Health & Wellbeing Groups
Participation in regular physical activity can combat low self-esteem and can reduce stress and anxiety as well as combating obesity and associated illnesses such as diabetes and cardiovascular disease. The burden of poor physical health for those diagnosed with mental illness is being widely publicised at present and this group attempts to combat that for trainees attending Restart. Staff led with volunteer support
Health & Wellbeing Activity Group East End
This is a 12-week programme which includes various sporting activities including tennis, bowling, football, basketball and cycling. Staff led with volunteer support.
Venue: David Dale House, 159 Broad Street Bridgeton G40 2QR.
There may be alternate venues occasionally eg. Emirates Arena, Glasgow Green.
Day and Time: Every Thursday 1:00pm-3:00pm
Health & Wellbeing Group Southside Glasgow
As with the group in the South of the city, this programme includes different sporting activities like tennis, football, basketball and exercise circuits. Staff led with volunteer support.
Venue: Langside Sports Club, 34-36 Kintore Road, Langside, Glasgow, G43 2HA. There may be alternate venues occasionally eg. Queens Park.
Day & Time: Every Wednesday 2-4pm
Walking Photography
Our Walking Photography Group will allow participants to learn how to use a digital camera, whilst taking in some of the best-known sights in Glasgow on foot. The group focuses on giving people some basic camera skills and being active and taking part in a walking group. Some basic I.T skills will also be provided as part of the course. This group is staff led.
You can learn new skills in our picture framing department ranging from, glass cutting & frame making, mount cutting, measuring & planning and the use of foot operated cutting machinery. This group is staff led.
Venue: Unit 5 Firhill Business Centre, 74-76 Firhill Road, Glasgow G20 7BA.
Day & Time: Every Monday 9:30am – 12.00pm and 1.00pm-3:00pm.
Woodwork
What you can learn in woodwork ranges from practical skills, i.e., marking out and measuring, timber selection, staining and varnishing, safe use of hand and power tools. You can also develop in other ways including, increasing motivation, lessen anxiety and isolation and learn to set goals. Staff led.
Venue: Unit 3 Hathaway Business Centre, Hathaway St, Maryhill, Glasgow, G20 8TD.
Days & Times: Every Monday, Wednesday, Thursday and Friday 9:30am – 11:00am and 1:00pm-3:00pm.
Creative Writing
The Creative Writing group is peer led, independent of but supported by Restart. The group will be facilitated by group members engaging in discussion and choosing a subject to write about while creating imaginative stories and having lots of fun. Everyone is welcome who will be supported and encouraged to participate in the group.
The Creative Writing group is a fun, safe space where people of all abilities can meet to write and share ideas and experiences.
Poetry
Our Poetry group is run in partnership with New College Lanarkshire (NLC) and offers our trainees a variety of activities with a focus on writing and creating poems, using games and Imaginative activities, a group with a lot of interaction and fun.
The New College Lanarkshire Access to Creative Industries course is designed for anyone interested in playing, studying, performing, or simply enjoying music in a welcoming, encouraging atmosphere. Students will enrol with New College Lanarkshire and enjoy access to the college’s NCLAN online portal from which they can download Microsoft Office packages as part of their student privileges.
As part of the course, students will engage in discussion about their favourite music. This can be as diverse as comparing musical genres, musical instruments, song writing techniques, and stagecraft analysis. Performance and song writing skills are developed throughout the duration of the course.
There’s an emphasis on the practical element of the course as opposed to music theory (which can be included or omitted based on the student’s preferences and curiosity) and all skill levels are welcomed and encouraged.
Day & Time: Every Monday 9.30am – 11:30am and 1:00pm – 3:00pm.
Venue: Restart, Unit 21-29, Hathaway Street, Maryhill, Glasgow, G20 8TD.
Day & Time: Every Tuesday 10:00am-1:00pm
Literacy/Book Group
This course offers literacy through a book group, which takes place at Bridgeton library. It aims to improve your reading, spelling, grammar and punctuation, as well as improving your focus, memory and communication skills.
Venue: Bridgeton Library, 2 Orr street, G40 2AR.
Day & Time: Every Monday 1:00pm-3:00pm
Introduction to Photography
The aim of our Introduction to Photography group is to teach the basics of photography whilst having fun. You will learn how to use a DSLR camera to compose portraiture and still life images in the studio and how to save, edit and print images using Photoshop Elements. The group is mainly based at our Hathaway Street training area but there will be some sessions where it will go out into the local community to do street photography and landscapes out on location. This group is peer led.
Venues: Unit 4, Hathaway Business Centre, Hathaway St, Maryhill, Glasgow, G20 8TD and at various locations in Glasgow.
Days & Times: Every Friday 1:00pm-3:00pm
Digital Inclusion
This is a course aimed at helping you gain digital skills and become more confident in using IT for the modern digital world. Topics will include- Keyboard skills, internet use, emails, Microsoft Word, social media, online shopping, accessing local services, YouTube and online video messaging. The sessions are staff led.
Day & Times: Every Tuesday and Thursday 9:30am – 11.30am & and 1:00pm-3:00pm
Venue: Unit 4 Hathaway Business Centre, Hathaway St, Maryhill, Glasgow, G20 8TD
Day & Times: Every Monday 1:30-3:30pm
Men’s Group
Here at Men’s Group our topics are more free-flowing. We find that it is more valuable for everyone in the small group to be able to talk about whatever they’re facing right now. Someone may be experiencing relationship conflicts and another might be struggling with their mental health. Also practical advise re how to quit smoking, better sleep & healthy habits.
Venue: Restart, Unit 21-29, Hathaway Street, Maryhill, Glasgow, G20 8TD.
Day and Time: Every Tuesday 1:00pm-3:00pm
Social Sciences
This programme looks at different aspects of society and how we interact with the world around us. There are four 10 week courses within this programme, which will run consecutively over a year, namely Criminology, Introduction to Psychology, Introduction to Humanities and History of the Welfare State. These courses are aimed at improving the core skills of communication, working with others, ICT and can also help to improve your focus and memory.
Recovery Focused Activity Group is a 10-week course where people with lived experiences can meet, chat, share recovery stories and activities that have helped them with their recovery journey. As well as each member bringing a different activity each week, there will be several discussions including: What does recovery means to you? What helps/doesn’t help recovery? What is Peer Support? This group is a peer led with staff support.
Courses start throughout the year.
Peer 2 Peer
Peer2Peer is an 8-week course that provides the opportunity for people with lived experience to develop their knowledge and skills in supporting others in their recovery journey. Topics include: What is Recovery and CHIME? What is peer support? Communication skills and recovery language. Risk, boundaries and keeping yourself well whilst supporting others.
Day, time and venue to be confirmed.
Women’s Group
Restart women’s group creates space for women to meet together, support each other, share ideas in a safe friendly environment. They will carry out fun activities ,such as knitting , arts & crafts etc. Our women’s group will have the opportunity to discuss overall health and wellbeing topics.
Venue: 159 Broad St, Bridgeton, Glasgow, G40 2QR
Day & Time : Tuesday 9:30-11:30am
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GP Festive Opening Information 2025 – 2026
GP Practices will be closed on Thursday 25th December and Friday 26th December 2025 and again on Thursday 1st January and Friday 2nd January 2026.
If you feel unwell when your GP Surgery is closed, and you cannot wait until the practice reopens, call NHS 24 on 111 for advice. If you need to see doctor or other health professional, they will arrange this for you.
If it’s urgent, or you’re not sure, call NHS24 on 111. They’ll make sure you get the help you need.
If a condition is life-threatening, we would always encourage people to go to A&E or call 999, but in all other circumstances, please think ABC before going to A&E.
For general medical advice, please visit NHS Inform.
Pharmacy Festive Opening Hours 2025 – 2026
Most pharmacies located within Health Centres will be closed on Wednesday 24th December 2025 (Christmas Eve), Thursday 25th December 2025 (Christmas Day) and on Friday 26th (Boxing Day) 2025 and again on Wednesday 31st December 2025 (Hogmanay), Thursday 1st January 2026 (New Years Day) and on Friday 2nd January 2026 (New Year Bank Holiday), in line with other services provided from these locations. Some local pharmacies may also close earlier than usual.
Please check the information below to see what Pharmacies are opened on these days.
If you feel unwell when your GP Surgery is closed, and you cannot wait until the practice reopens, call NHS 24 on 111 who will provide advice and direct you to the appropriate service, if required.
If you think you need to attend the Emergency Department but it’s not life threatening, or if you need to attend a Minor Injuries Unit, call NHS 24 on 111.
Otherwise, if you need general medical advice, visit the NHS Inform website.
Advice, information and prescriptions for any medicines you may need
Routine monitoring and management of ongoing health conditions, such as diabetes, high blood pressure, stroke and heart disease
Most contraceptive services, minor surgery, maternity services and immunisations
Screening such as smears and child health
Referral to another specialist healthcare professional for tests and treatment, if required.
What happens if you have to see your GP and your normal GP surgery is closed?
Because of the current risks posed by COVID-19, unless there is an immediate need for care, your GP Out of Hours service will NOT see you if you turn up unexpectedly.
If you feel unwell, and your GP surgery is closed, call NHS 24 on 111 so they will give you the advice you need. Depending on your symptoms, this may include:
Advice on managing your symptoms at home
Asking you to visit your local pharmacy
Seeing an on-call doctor or other health professional. If you need to see a doctor immediately NHS 24 will arrange this for you.
Consultations
You may receive a telephone consultation with a GP, or a virtual consultation via Attend Anywhere, but, if you need to see a doctor face-to-face, NHS 24 will make an appointment for you at your nearest urgent primary care centre.
Patient transport service
Patient transport service are available to take you to and from the centres if required, and GP home visiting is also in operation if you are unable to travel.
Why are GP practices still working differently?
Here are some of the more frequently asked questions.
How are practices working now?
Most practices are using a “Telephone First” service.
This allows the team to assess you over the phone and consider if you need to be seen in person or if a telephone or video consultation may be more appropriate. This helps to ensure that everyone gets the type of appointment they need, and that you don’t have to travel to the surgery if you don’t need to.
In many cases, your health care issues can be as effectively managed with a telephone consultation as they can with a face to face appointment.
If you need to attend the practice for examination you will be given an appointment.
Why do reception staff ask me personal questions?
GP reception staff are vital members of the practice team and treat all information as confidential.
They ask questions to ensure that you are directed to the best support, within and outwith the practice. They are trained to ensure you are seen by the most appropriate member of the practice team and ensure GPs can prioritise the patients with the greatest clinical need.
Why am I seeing someone who is not my GP?
Many GP practices have teams of specialists working alongside the GPs.
These teams have widened and may include Nurses, Health Care Assistants, Advanced Nurse Practitioners, Pharmacists, Physiotherapists, Mental Health workers and Community Links workers. Your needs may be dealt with more effectively by one of these team members.
Where else can I get help?
NHS Inform (www.nhsinform.scot) has lots of information to help you to help yourself
Your local Community Pharmacist can help you with many common illnesses and can prescribe some medications
Community Optometrists will give you advise if you have an urgent eye complaint
Community Dentists will manage your dental problems.
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Pharmacy Festive Opening Hours 2025 – 2026
Most pharmacies located within Health Centres will be closed on Wednesday 24th December (Christmas Eve), Thursday 25th December 2025 (Christmas Day) and on Friday 26th (Boxing Day) 2025 and again on Wednesday 31st December 2025 (Hogmanay), Thursday 1st January 2026 (New Years Day) and on Friday 2nd January 2026 (New Year Bank Holiday), in line with other services provided from these locations. Some local pharmacies may also close earlier than usual.
Please check the information below to see what Pharmacies are opened on these days.
Always make sure you have enough medicines to last you through the days your pharmacy is closed. Your Pharmacist can help with many common ailments. There is no need to make an appointment.
Meet your Community Pharmacist
Drop in and speak to your pharmacist first for advice on:
Pharmacy First is available from all community pharmacies in NHSGGC and allows patients to access FREE advice and/or treatment for: Impetigo (for those over two years of age) and uncomplicated urinary tract infection (for adult women aged 16-65).
When to use Pharmacy First
If you are a woman aged 16-65 with any of the following symptoms:
Burning or stinging sensation on passing urine
Need to pass urine frequently
Need to pass urine urgently.
If you are concerned you or your child may have Impetigo and show any of the following symptoms:
Minor skin infection on one area of the body
Red sores that pop easily and leave a yellow crust
Fluid-filled blisters
Itchy rash.
Your pharmacist will ask you about your symptoms in order to give you the right advice. You should be aware there are some exclusions which can prevent your pharmacist from treating you and you may need to be referred to your GP.
You must be registered with a GP practice in Scotland and should normally expect to attend the pharmacy to allow the pharmacist to assess your symptoms before deciding on whether to offer advice, treatment on the NHS or to refer you to another clinician.
Get treated faster. Go to your Pharmacy First!
Medicines
All pharmacies dispense prescriptions and most supply emergency contraception on the NHS. If you run out of regular medicines a pharmacist may give an urgent repeat supply. This is only in exceptional circumstances if you can’t get a prescription from your GP. Pharmacists can also help with medicines that you have had prescribed before.
Go to a pharmacy for free treatment.
Evening, Sundays and public holiday service
To find out when a pharmacy is open call NHS inform on 0800 22 44 88
Lines are open:
Monday to Friday, 8.00am to 10.00pm
Saturday and Sunday, 9.00am to 5.00pm
Switching from Keppra® to generic Levetiracetam
The following leaflet is designed to inform patients about why they may receive a generic version of their epilepsy medication (levetiracetam) instead of the branded version (Keppra®), and to provide reassurance about the safety and effectiveness of the switch.
Most pharmacies located within Health Centres will be closed on Wednesday 24th December 2025 (Christmas Eve), Thursday 25th December 2025 (Christmas Day) and on Friday 26th (Boxing Day) 2025 and again on Wednesday 31st December 2025 (Hogmanay), Thursday 1st January 2026 (New Years Day) and on Friday 2nd January 2026 (New Year Bank Holiday), in line with other services provided from these locations. Some local pharmacies may also close earlier than usual.
Please check the information below to see what Pharmacies are opened on these days.
GP Practices will be closed on Thursday 25th December and Friday 26th December 2025 and again on Thursday 1st January and Friday 2nd January 2026.
If you feel unwell when your GP Surgery is closed, and you cannot wait until the practice reopens, call NHS 24 on 111 for advice. If you need to see doctor or other health professional, they will arrange this for you.
If it’s urgent, or you’re not sure, call NHS24 on 111. They’ll make sure you get the help you need.
If a condition is life-threatening, we would always encourage people to go to A&E or call 999, but in all other circumstances, please think ABC before going to A&E.
For general medical advice, please visit NHS Inform.
For a speedy recovery, self care is the best option when you have a minor illness or injury. A well stocked medicine cabinet means you’ll receive the right treatment immediately.
Check your medicine cabinet
Make sure you have some over-the-counter (OTC) remedies for common seasonal illnesses in your medicine cabinet.
Things to have in your medicine cabinet include:
Paracetamol and ibuprofen for pain relief (check the label or speak to your pharmacist to check it’s suitable for you)
Anti-histamines to help allergies
Anti-diarrhoeals and oral rehydration sachets for diarrhoea
Indigestion remedies such as an antacid
Mild laxative for constipation
A first aid kit
Medicines specifically for children (your pharmacist can advise on the most suitable ones to keep in the house).
Remember that medicines go out of date, so don’t overstock your medicine cabinet. Always follow the advice on the pack, and if your symptoms continue (or are severe) get further advice by:
NHS inform is your national health information service. Visit www.nhsinform.scot for general NHS information, Sunday pharmacy opening times, and advice on a wide range of health issues.
If you’re well, but have a question about your health or local NHS services phone 0800 22 44 88. You can call or web chat for instant advice.
Opening Hours
Monday to Friday, 8.00am – 10.00pm
Saturday and Sunday, 9.00am – 5.00pm
Webchat, Language Line and BSL services are also available.
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Services Over Christmas and New Year
Many services will be closed, or have reduced opening hours over the festive period, including your GP Surgery and local Pharmacy.
Please refer to the appropriate service page to find out how to access care or support in an emergency, or out of hours.
Pharmacy Festive Opening Hours 2025 – 2026
Most pharmacies located within Health Centres will be closed on Wednesday 24th December 2025 (Christmas Eve), Thursday 25th December 2025 (Christmas Day) and on Friday 26th (Boxing Day) 2025 and again on Wednesday 31st December 2025 (Hogmanay), Thursday 1st January 2026 (New Years Day) and on Friday 2nd January 2026 (New Year Bank Holiday), in line with other services provided from these locations. Some local pharmacies may also close earlier than usual.
Please check the information below to see what Pharmacies are opened on these days.
GP Practices will be closed on Thursday 25th December and Friday 26th December 2025 and again on Thursday 1st January and Friday 2nd January 2026.
If you feel unwell when your GP Surgery is closed, and you cannot wait until the practice reopens, call NHS 24 on 111 for advice. If you need to see doctor or other health professional, they will arrange this for you.
If it’s urgent, or you’re not sure, call NHS24 on 111. They’ll make sure you get the help you need.
If a condition is life-threatening, we would always encourage people to go to A&E or call 999, but in all other circumstances, please think ABC before going to A&E.
For general medical advice, please visit NHS Inform.
We use the Right Care, Right Place model for all types of care. This ensures patients get access to the most appropriate care quickly and safely. It also helps protect our Accident and Emergency Departments (A&E) so they can look after patients with life-threatening conditions.
What Matters to You Day annual reports provide an overview of activities held throughout NHSGGC, including local activities, seminars, and social media engagement. Current and historic copies of What Matters to You Day annual reports can be accessed via the links below.
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Most pharmacies located within Health Centres will be closed on Wednesday 31st December 2025 (Hogmanay), Thursday 1st January 2026 (New Years Day) and on Friday 2nd January 2026 (New Year Bank Holiday), in line with other services provided from these locations. Some local pharmacies may also close earlier than usual. Please check the information below to see what Pharmacies are opened on these days.
The details below were correct at the time of publication. To confirm details, please contact the pharmacy on the number provided.
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