Planning your care allows you to be in control and lets others know what is important to you. This means we can all work together to make treatment plans that are unique to you and respect your wishes.
These conversations ask some big questions and sometimes it can be difficult to know where to begin. Here are some tips to get you started.
Conversation Tips
Don’t Rush
Take some time to think about what matters to you and who matters to you.
Do Some Research
Everyone is unique and has their own ideas about what they would like. However there might be things you’ve never considered like where you would prefer to receive treatment, or what treatments you would or would not want. Talk to people involved in your care and ask them to explain all the options that are available so that you can make an informed choice.
Speak To The People Who Matter To You
Let them know that you think this is really important and you want to have this conversation. Often we don’t talk about these topics because we think it will be upsetting for everyone involved, but these conversations give people the opportunity to learn more about each other which many people appreciate. It is also reassuring for people to know what your wishes are so that if they need to, they can make decisions that match these.
Make Notes
You don’t need to make a formal plan right away but it can be helpful to take some notes while you think about these topics. You can then use these notes when it comes to filling out the proper documentation.
Remember – Plans Are Not Set In Stone
Everyone has the right to change their mind. Situations can change and what matters to you might change to reflect what is going on in your life. It is important to revisit these conversations with the people that matter to you and any health care staff involved in your care so that everyone is aware of any changes in your wishes. These can then be updated in the documentation.
It’s Okay To Ask Questions!
When plans are being made, it is important that everyone is given a chance to express their views so that we can make shared decisions and find the best option for you.
The BRAN Questions can be a useful way to check that you have all the information you need to make an informed choice about different treatments or plans. These are four questions that ask about the benefits, risks and alternatives of treatment, as well as what would happen if we did nothing.
B – What are the Benefits of this test or procedure? R – What are the Risks of this test or procedure? A – Are there any Alternatives? N – What if I do Nothing?
When you are talking to any professional about different options, don’t be afraid to ask these questions – we are more than happy to talk about all of these with you!
We are currently trying to encourage Care Homes residents and their friends and family to have conversations about what matters to them. This includes thinking about what might happen in the future. Please visit our information page of Care Homes for more information
There are lots of different things people can use to help let others know what they want to happen.
Some of these are legal documents so it would be useful to have a lawyer or solicitor to help complete them. There may be a cost involved, however in some cases, you may be able to apply for funding to cover all or part of the cost. If you want to find out more about costs you can visit the Citizen’s Advice Scotland website.
Even if a document is not legally binding it is can still help others understand what is important to you so that any decisions that need to be made can reflect this.
Here are some of the documents and processes that people can use to help plan for their futures.
Topics to Think About
Future Care Plans
What is a Future Care Plan?
Future Care Planning is about thinking ahead and understanding your health. It’s about knowing how to use services better and it helps you make choices about your future care.
This is a process and should involve ongoing conversations between you, the people that matter to you and the health care professionals involved in your care.
We will discuss what is important to you and what living well means to you. We will discuss what treatments you would like and which treatments you would not like. We will also discuss where you would prefer to have this treatment. We might discuss end of life care with you. By talking about all of these things we can all work together to make individual treatment plans that respect your wishes.
We can record the decisions made during these conversations in a Future Care Plan.
Here is a short video explaining all about Future Care Planning.
Why should I have a Future Care Plan?
Having a record of your wishes can help in many ways.
It can help you think about what is important to you and give you an opportunity to share this information with the people who matter to you.
It can help the people who matter to you understand your wishes. This means that if they have to make decisions on your behalf, they can be confident that they are making the same choice as you would. If they are your welfare Power of Attorney, they may be legally responsible for making these decisions if you lack capacity. If you do not have a Power of Attorney they can still speak with members of your health care team to let them know what you would want, however your health care team have legal responsibility to make these decisions.
It can help your health care team understand what is important to you so that they can work with you to make treatment plans that respect your wishes. If you no longer have capacity to make these decisions, then your health care team can use your Future Care Plan to make decisions that best reflect your wishes.
It can help everyone by giving them an opportunity to have open and honest conversations with each other. It gives you and the people that matter to you and opportunity to ask any questions you may have. It also gives your health care team the opportunity to make sure that you understand what is happening with your care and work with you to make appropriate decisions.
What goes in a Future Care Plan?
Future Care Planning Conversations can cover a range of topics. We can use the word “DISCUSS” to help everyone remember the different topics that are part of Future Care Planning.
It might not be appropriate to talk about all these things at once, and there might be some things that we never get to speak about. That is okay. Everyone can go at their own pace, and we will never force people to have a conversation they are uncomfortable with.
You do not need to speak about these topics in a particular order, so if it helps, you can start off with easier conversations and work your way up to the bigger issues.
What can we DISCUSS?
You can find a printable copy of this DISCUSS guide on our Resources Page.
D – Decisions
We want to make sure that you understand everything that we are talking about. Please let us know if there is anything that would help you understand things more.
If you would like other people to be involved in these conversations please let us know. If there are people you would not like involved in these conversations please tell us.
You might also have someone who is your “Power of Attorney”. We would like to speak to them as well. There is more information about Power of Attorney on this website.
I – Interventions
You can talk to us about things we could do to help you, as well as things you might not like to happen. You can also talk to us about treatments that we don’t think would be good for you.
S – Social Relationships
You can talk to us about what life is like just now for everyone. You can talk to us about any informal care or support that you receive from other people. This might be things like shopping, making meals or providing personal care. It could also include emotional support.
You can talk to us about whether you give this type of support to anyone else. If you do then you might be a carer. This will help us all to make sure that plans are in place to support everyone if you become unwell or there is a change in circumstance.
If you would like to find out more about help and support available for carers in your local area, you can find lots of information on this website on our Carers Pages.
C – Cardiopulmonary Resuscitation (CPR)
Cardiopulmonary Resuscitation (CPR) is a process which tries to restart someone’s heart. In most cases it will not be successful. You can talk to us about whether this might be appropriate for you and how you feel about it.
You can find more information about CPR on the Future Care Planning pages. Scottish Government have also produced a leaflet to tell you more about CPR.
U – Understanding You
You can talk to us about what makes you happy and brings comfort. This might be things like religion or faith, but could also involve how you like to spend your time and the “little things” that bring you joy.
S – Surroundings
You can talk to us about where you would like to receive care and treatment. This could be short or long term treatment. You can also talk to us about where you would like to receive end of life care. This might be at home, hospital, a hospice or a nursing or residential home.
S – Services
You can talk to us about services that may already help you in your day to day life, or other services that could be useful. This might be a clinical service like district nurses, or a social care service like homecare. It could also be support services like Carer Support Services or local community support.
How can I get a Future Care Plan?
Everyone has the right to a Future Care Plan.
Future Care Plans are not legally binding and there is not one way to record these decisions. The most important part of the Future Care Planning process is having the conversations; however it makes things a lot easier if any decisions made in these conversations are written down. This means that everyone can refer back to the document if they have to make decisions in future.
There are lots of different documents that can help you think about what is important and give you space to record the decisions you make. Here are some examples:
Documents to Help You Plan
My Anticipatory Care Plan
My Anticipatory Care Plan – this booklet was made by Health Improvement Scotland. It asks different questions and helps you make a plan which has lots of detail.
You can either print off the booklet or you can type your answers straight onto the PDF (just click on each box). If you type straight into the PDF then you can save it and even email it to the people that matter to you. This means that everyone knows the important information and can easily access it.
You can also change your answers at any time – just remember to send the new copy to everyone so that they have the most up to date copy.
There is also an app you can download which helps you record the most important parts of the booklet. If you have this then you will always have a copy of your plan close by.
This booklet is also available in Urdu and Punjabi. If you need the booklet in a different language then please email ggc.HomeFirst@nhs.scot
These are just some suggestions and there will be other versions available. It is important that you can find tools that you like and you feel are useful and easy to use. Do some research and find the one that is right for you and the people that matter to you.
How can I share my Future Care Plan with others?
Start off by thinking about what matters to you and writing these thoughts down. Above you will find some example of tools which can help.
Now you need to share these with everyone who needs to know about your wishes.
If you already have health care teams working with you, they may have their own documents which they use to record summaries of these decisions. Speak to them and let them know you would like to talk about Future Care Planning. You can share any plans you have created with them and they can record the key information on their systems.
Even if you don’t have a health care team working with you, we still think it would be a good idea to write down your wishes. You can share these plans with anyone you would like to know this information. For example we would encourage you to speak to your GP to let them know any decisions you have made and ask them to update your file to reflect your wishes.
What is the difference between making a Future Care Plan and a discussion about CPR?
A Future Care Plan contains lots of different information. It will record what matters to you – who is important to you, where you would prefer to receive treatment if possible, and what treatment you would like or treatment you would not like. This information helps us to work with you to make any treatment plans, at any stage of your life.
It may also contain information about end of life care. This is an important part of the document as it will help us work with you to make appropriate treatment plans at the end of your life. We will talk to you about where you would prefer to be treated at the end of your life, who you would like to be with you and your thoughts about what treatments you would like or not like.
We may also talk about what you prefer to happen if your heart stops. Sometimes it may be appropriate to try CPR to try and restart your heart. However this process has its own risks and does not work very often. We might talk to you about completing a DNACPR form – this stands for “do not attempt cardiopulmonary resuscitation”. If a DNACPR is in place this means that if your heart stops, health care professionals will not attempt to restart it. It does not mean that you would not receive other treatment or that we cannot provide care to make you as comfortable as possible.
A CPR conversation is a very small part of the Future Care Planning process, however it gives you and the people that matter to you a chance to talk about your wishes and ask the health care staff involved in your care any questions you might have. It also makes sure that everyone is aware of decisions that have been made.
Future Care Plans do not cost any money. All you need to do is have a conversation with those that matter to you and make a record of your wishes. You should then speak to any health care professional involved in your care so they can make sure the key information is store in their records and shared with colleagues.
Planning For Unexpected Events
Unexpected things can happen every day. Having a plan for what to do in an emergency situation can help reduce stress and anxiety.
What do I need to think about?
These plans usually focus on what would happen in an emergency situation e.g. if someone was unexpectedly admitted to hospital. Some things that people might want to think about:
If you care for someone, who will provide this care when you are unavailable? Will you require extra support from Social Work?
If you have children is there someone who can stay with them?
If you have any pets is there someone who can look after them?
Does someone have a spare key to get into your house if you need something from there?
Why should I think about these things?
Having a plan in place can reduce the stress for everyone – the person, their friends, family members and carers. It means that everyone knows what is expected of them, and they can ask for help if they need it.
How do I make a plan?
Just like a Future Care Plan, planning for unexpected events begins with a conversation. You should talk to the people that matter to you and those you are responsible for. You should then make a record of these decisions and give everyone involved a copy.
This plan is not legally binding and can be updated at any time to reflect changes in your thinking or circumstances.
Once completed they will email you a copy of the document and provide a link so that you can update it at any time. You can print off a copy or forward it to any of your emergency contacts so that everyone has the information they need.
Not sure what goes in an plan? We have made an example plan for you to look at.
How much does it cost to make a plan?
Making a plan does not cost anything. All you need to do is talk with the people that matter to you and make an agreement as to what should happen if something unexpected happens. It would be useful to record what agreements are in place so that everyone understand what they have to do and can have a copy of the information they need.
Hospital Discharge
Being in hospital can be stressful for everyone, especially if someone ends up being in hospital for longer than expected.
Before someone can leave hospital, we need to know that they will be going somewhere they will be safe and they can continue to receive any care they need. This might mean going back home, but having someone stay with them while they recover, or it might mean that we need to talk about alternatives like residential or nursing homes.
For other people, they might be able to live safely on their own, but we need to make a plan to get them there. Maybe we need to ask someone to pick them up, or arrange transport for them.
It can be really helpful if friends and families have already had conversations about how they could support each other if someone was being discharged from hospital. That is why we have made the Plan More, Stress Less toolkit which includes A Plan to Get You Home which people can fill out ahead of time so that everyone knows what the plan if someone is being discharged.
Another important thing to think about when it comes to hospital discharge is Power of Attorney (POA). Having a POA in place can make the discharge process smoother and quicker because soemone is able to make decisions on your behalf. Read more about POA on the webpages.
A carer is someone who provides support for a friend, relative or neighbour who could not manage without them. If you think you might be a carer then you should contact your local carer services to find out how they can support you.
Under the Carers (Scotland) Act 2016, unpaid carers have the right for their needs to be considered separately from those they provide care to. This means that the NHS and HSCPs need to take into account the impact that caring has on you and support you as best they can to help you continue to care if you chose to do so.
A Carer Support Plan identifies what support you need. It is created by identifying what matters to you and what you think will help you to continue to care for someone – these are sometimes called the “outcomes”.
Why should I have a Carer Support Plan?
To look after others, you also need to look after yourself. Having a Carer Support Plan gives you the opportunity to think about what is important to you.
Having a plan allows everyone to easily identify the support that is required to help you meet your desired outcomes. You can continue to build on this plan to reflect the changing needs to help you continue to care.
How can I get a Carer Support Plan?
The easiest way to get a Carer Support Plan is to contact your local carers centre. They will arrange for you to speak with one of the team to talk about what is important to you and how you can best be supported.
A Carer Support Plan is free. All you have to do is contact your local carer support services and they will help you make the plan. To find out where your local services are – find contact detail of your local services.
Wills
What is a Will?
A Will is a legal document which gives instructions on what should happen to your money, possessions and property (all these things together are called your “estate”) after you have died.
It will also identify someone as your “executor” – this is the person who is responsible for following the instructions in the Will and organising your estate. You can have more than one executor.
You can also write a Letter of Wishes to go alongside your Will. This is not legally binding but it can help your executor know what you would like to happen e.g. if you would prefer to be buried or cremated. It might also explain why you have decided to have certain things included in your Will.
Why should I have a Will?
If you don’t leave a Will the law decides how your money, possessions and property are passed on. This might be different from how you would like it to be distributed.
It can also take more time for everything to be sorted out which can be stressful for your friends and family.
You need to have mental capacity to write a Will so it is better to think about these things as soon as possible. If your circumstances change you can change your Will so long as you still have capacity.
Is a Will and a Power of Attorney the same thing?
No. A Power of Attorney grants someone the legal authority to make decisions on your behalf while you are alive. For more information visit the My Power of Attorney Website.
A Will is a document which gives instructions on what should happen to your estate once you die. A Will is only activated once you die.
How much does a Will cost?
There will generally be a cost involved in making a Will, however it depends on how you make it.
Some people may be eligible for legal aid to help with costs or some solicitors will waive their usual fees at certain times of the year when you donate to charity.
If you are supporting someone who is dying it can be helpful to know a little bit more about the process and how you can help. NHSGGC have created a leaflet which has lots of information in it. It is called “What Can Happen When Someone Is Dying”. It is also available in other languages on the NHSGGC Bereavement Pages.
The Art of Dying Well website also has useful things to think about. It gives some suggestions of things to think about in order to make the most of the time you have together.
Not everyone will die in hospital. People may be in care homes, hospices or their own home. If someone has an Anticipatory Care Plan it may include where someone would prefer to receive end of life care. It is not always possible for someone to be in that place, however we will all work together to make a plan to make everyone as comfortable as possible.
What happens after someone dies?
People can sometime feel overwhelmed by the amount of things they have to think about when someone dies. There is support and advice available to help you.
There are no “right answers” when it comes to planning a funeral. Some people may want to make arrangements before they die, but others might be happy for their friends and family to make these decisions.
You can write a Letter of Wishes to go alongside your Will which will explain what you would like to happen. The Scottish Government have also produced a booklet called “Planning Your Own Funeral” which you might find useful.
Some people choose to pay for their funeral while they are alive. This is called a funeral plan. If you are not sure if there is a funeral plan you can
From the 26th March 2021, the law about organ donation is changing. Under the new “opt out system”, if all adults aged 16 years and over have not confirmed whether they want to be a donor, they will be considered to be willing to donate their organs and tissue when they die, unless they choose to opt out.
You can still choose whether or not you want to be an organ and tissue donor by registering your decision and telling your family. Your faith, beliefs and culture will always be respected.
We are encouraging everyone to have these conversations with friends and family so that everyone knows each other’s wishes.
If you are looking for support for your care home or a care home within your HSCP. Please get in touch, we aim to respond within one to two working days.
We’re not holding active engagement activities for our new maternity and neonatal strategy right now. If you’ve experienced any of our services, please share your experience on Care Opinion.
The best start: five-year plan for maternity and neonatal care was published in 2017. The strategy outlines a vision for future planning, design and safe delivery of maternity and neonatal services in Scotland. It puts family at the centre of decisions, while promoting every woman, baby and family receives person centred care.
Since 2017, the Scottish Government tasked NHSGGC with implementing 23 out of the 76 Best Start recommendations. Delivering these necessary changes was predicted to take 5 years.
We’ve outlined the user involvement work that we hosted prior to the COVID-19. It shows how we worked with patients and staff to evaluate how well we implemented Best Start recommendations.
Clyde Early Adopter work – continuity of carer evaluation
Our Clyde region is one of five Early Adopter sites selected to implement a number of Best Start recommendations. Midwifery teams across Clyde are testing new care models to promote patients seeing the same staff throughout their maternity journey. This is known as “continuity of carer”.
During local evaluation, we recognised we need to listen to women’s experiences to assess many aspects of continuity of carer. The Patient Experience Public Involvement (PEPI) Manager has provided advice, guidance, tools and support to the Clyde Early Adopter group over the last 12 months. This allows us to analyse the new model of care from a patient perspective.
Purpose of Evaluation
Explore whether women felt they received continuity of carer throughout their pregnancy, labour and birth, and postnatal care
Understand how this new model has made a positive difference to patients’ overall care and relationship with midwives
Find out what is important to women as they go through their maternity journey
Identify and reflect on what we’ve done well and where where we can improve.
Local implementation of Care Opinion
Care Opinion is used to capture patients’ experiences of continuity of carer models in Clyde. The PEPI Team support the Chief Midwife and Lead Midwives to respond and act on all maternity Care Opinion feedback.
The Lead Midwives respond to feedback, share positive experiences with teams and identify areas for improvement. They’re also required to demonstrate how feedback has made a difference and what changes have been made as a result.
Midwifery staff can encourage patients to share their experiences on Care Opinion through word of mouth. There are also pop-up banners on display across maternity sites and regular promotion of Care Opinion on NHSGGC social media. PEPI is investigating how we can promote Care Opinion on Badgernet – the electronic maternity record that patients can now access.
Care Opinion feedback should influence and inform the development of maternity services, alongside other feedback sources. Positive labour stories at the Inverclyde Royal Hospital and Vale of Leven’s Community Maternity Units could be used as part of ongoing promotion of these Birthing units.
Review of NHSGGC’s Maternity Services Liaison Committee
Local review
The PEPI Manager and Chief Midwife explored new approaches to engaging with patients to shape maternity services. They connected with Seona Talbot, Sure Start Manager in Northern Ireland and President of the National Childbirth Trust. Seona successfully changed their organisation’s approach to user involvement, after facing similar challenges to NHSGGC with traditional Maternity Services Liaison Committees (MSLC). They adopted a co-producing model, including using social media to engage.
Most of their user involvement happens on Facebook, where they capture real time feedback and engage on specific transformation projects. The maternity staff also inform patients how their views have influenced the services. It was agreed our Chief Midwife would discuss this model with the Directorate Management Team. They would also agree the future of the MSLC with the Director.
As part of this work, the service should find out how patients want to help shape maternity services. This would allow them to use the work as an opportunity to co-design their user involvement activity.
National review
During this time, the Scottish Health Council carried out a national scoping exercise for the Scottish Government. They examined how NHS Boards across Scotland involve patients to develop maternity services, which included MSLC and other activities.
Moving Forward Together third sector event
Event
We hosted A Moving Forward Together event with Third Sector organisations on Wednesday 19 June 2019. The Moving Forward Together programme sets out our vision to transform health and social care services to meet the needs of the local population. We shared information on how our services are changing and engaged with third sector organisations to shape what the services will look like. The event was also an opportunity to raise awareness of Best Start and the future vision for maternity and neonatal care in NHSGGC.
Poster presentations were on display throughout the event. They included key information on the national Best Start framework and what the continuity of care model will mean for patients locally. The PEPI Manager provided support by developing content and attending the event to display the poster and engage with attendees about Best Start.
Third sector organisations
No maternity related third sector organisations were able to attend the event. However, we’ll continue to explore opportunities to engage with these organisations, as this is part of us building and maintaining relationships with our key stakeholders. It also supports a partnership approach to service development and redesign. The approach will allow us to reach out more patients and their families, and gather more views and experiences for service redesign.
Engagement with women and partners around maternity visiting
As required, we involve partners and allow them to provide support to patients during the antenatal and postnatal period. As part of this,each health board has to review accommodation provision and ensure they have a local policy for partners having a presence overnight.
Within NHSGGC, the PEPI Team gathered views and experiences of patients and their partners. They asked people to comment on visiting times and their preferences around partners having a presence overnight. This involved visiting our postnatal and antenatal wards and carrying out 1:1 conversations using a semi-structured approach.
In total, the PEPI Manager spoke to 29 people during 19 conversations with patients and their partners. The views and experiences informed the revision of the Board’s maternity visiting policy and accommodation provision for partners. The findings also helped plan the Maternity person centred visiting workshops led by our Person Centred Visiting team. These workshops were due to take place in March and April 2020, but were subsequently postponed as a result of the COVID-19 Pandemic.
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We’ve outlined the projects we’re working on to achieve the Best Start recommendations. These projects involve working with patients, staff and local people. They’ll help us to ensure that our maternity and neonatal services meet the needs of all our patients.
Best Start and service development
NHSGGC works with patients and staff to ensure we continue taking forward the Best Start recommendations.
Key actions
Review Community Midwifery, focusing on staffing pressures and how we can redesign the service
Develop a framework that delivers transitional care across our 3 largest maternity sites. This model of care needs to match standards from the Best Start strategy document
Review the current arrangements for our Hub and Spoke models
Continue to support the national plans for the perinatal mental heath service. This will focus on making best use of the benefits available from our own staff and services.
Buildings and infrastructure
We’ll continue to improve our current buildings, and strive to offer innovative technology to patients and staff.
Key Actions
Complete a capital planning review of the Queen Elizabeth University Hospital maternity and neonatal site. This work will consider the buildings’ general fabric and long-term operational viability
Conduct a further review of our community hub locations, making sure each location has a completed needs assessment. This needs process has to match local populations’ geographical and service requirements
Continue to develop the use of Badger Net Dashboards and Patient App.
Clinical governance and improvement
We’ll continue to provide a Clinical Governance framework which covers all of our maternity and neonatal services. This will allow us to monitor and improve the quality of care we deliver.
Key actions
Establish the Safe and Sustainable Working Group to review all aspects of obstetric and maternity care. The group will focus on the ongoing review of various critical outcomes
Produce an annual public health action set for maternity services to complete. There’ll be an initial focus on the impact of COVID-19, Obesity, Poverty, Mental Health, Diabetes and other chronic illness
Work with Public Protection to complete our plans for the Special Needs In Pregnancy Service (SNIPS). This will help us to ensure we adopt the Getting It Right For Every Child (GIRFEC) model across all of our maternity and neonatology services
Ensure all aspects of the strategy have considered the well being of staff. These aspects include workforce, infrastructure, governance, and service redesign.
Patient experience and involvement
We’re committed to ensuring all our local communities help shape the strategy. This allows you to influence your maternity and neonatal services over the next 5 years.
Key actions
Develop an inclusive engagement plan to support the development of the strategy. This will include engagement with people who use our services and populations who are underrepresented through our current engagement methods
Ensure our maternity services and aims from the new strategy meet the needs of all our patients. This will involve using a range of methods to hear your feedback and evaluation, making sure patients can share their views
Further embed Care Opinion across maternity and neonatal services, by growing our promotion and the number of staff from these services responding to Care Opinion stories.
Workforce development
To guarantee we continue to support and develop our maternity and neonatal staff.
Key actions
Ensure Safe Staffing Legislation for midwives and nurses across all maternity and neonatal services
Further enhance the ongoing personal development and improvement provided to all our midwives and nurses
Reintroduce the Consultant midwife role and promote opportunities to share learning, skills and knowledge
Ensure plans for staff promote the potential of expanding practice development and quality improvement.
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We’re committed to providing high quality maternity and neonatal care. We’ve specialised services across all of our Maternity Hospitals and Units, which ensure patients have the Best Start in NHSGGC.
Maternity and Neonatal Strategy 2022 to 2025
Our services have evolved over the last 5 years. During this time, we’ve been working to implement key recommendations outlined in The best start: five-year plan for maternity and neonatal care. As we remobilise services across NHSGGC, it’s the right time to develop a new Maternity and Neonatal Strategy. This will be based on the hard work and learning gained over the past 5 years.
We’ll bring families and staff together as equal partners, to design and further improve our services. This will expand on the work of Best Start in NHSGGC and ensure we build on what we’ve already achieved.
A key goal of the new strategy will be reducing the impact of inequalities and deprivation, which can have long-term health consequences. Good maternity and neonatal care will support the best possible outcomes for every mother, baby and family.
Welcome to the NHS Greater Glasgow and Clyde (NHSGGC) care homes page. There are currently 183 registered care homes providing specialist care for adults and older people, people with learning and physical disability, neurological illness, mental health conditions and brain injury.
There are approximately 7,000 people residing in care homes with around 15,000 staff supporting the delivery of their care. Care homes are supported by their local Health and Social Care Partnership (HSCP) teams who provide a range of different services.
Webpage feedback
We welcome your feedback on the NHSGGC care home webpages. Please tell us what is good, what could be improved and anything else you would like to see. Please let us know if any of the links on these pages are broken.
If you have any compliments or comments about a care home please contact the care home directly or contact the local HSCP team.
Care Home Partners
Care Home Collaborative (CHC)
The Care Home Collaborative works in partnership with all care homes across NHSGGC. We learn from and work with care home teams and their communities to help residents live their lives according to what matters to them.
Health and Social Care Partnerships (HSCPs)
HSCP teams provide a range of services to support care homes.
Care Home Assurance Visits provide an opportunity for partnership working and shared learning between care homes and HSCP teams. These visits identify areas of good practice as well as what could be better. Care homes are supported to have ownership of changes required and can work in collaboration with the HSCPs and the CHC to achieve changes.
Flu and Covid vaccinations are available for all residents in care homes, carers, frontline Health and Social Care Staff which includes those working in Care Homes and in Care at Home Services. Every year we offer flu and the vaccine changes with the strains that are present so that we are all given the most protection possible. Even if you have had your primary course of the Covid Vaccine it is really important that you take up the offer of a Booster as Covid is a virus which changes and therefore the Covid Vaccine offered as a Booster is the most up to date for the variant that is circulating.
Both Vaccines protect against severe illness and reduce hospital admissions. By receiving your vaccinations you not only protect yourselves but your friends, family and those who are most vulnerable especially those we care for. By being vaccinated we also protect the demand on our NHS and Social Care Services.
If you are a resident in a Care Home then the Vaccination Team will come to vaccinate you in your residence and will also be able to vaccinate staff. If as a member of staff you are not at work on the day they visit it is still possible to receive your vaccine by attending our mobile bus and Community Clinics.
If you are over 75 years or have a Weakened Immune System (WIS) and live in the community then you will receive a letter with an appointment. NHSGGC website has a list of all our clinics and mobile bus drop-ins: NHSGGC – Autumn Winter Vaccination Programme 2023/24
If you cannot attend the appointment allocated on the letter. You can change this via the NHS Inform Booking portal Login – Customer Service (nhs.scot) or by calling the National Contact Centre on 0800 030 8013. You can attend any community clinic where you work or live whatever is easiest. Flu is also available at Community Pharmacies across NHS GGC for those who are over 75, those with a weakened immune system (WIS) and Health and Social Care Staff including those working in Nursing Homes and Care at Home Services. To find a Pharmacy near you offering flu please check here
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Welcome to the NHS Greater Glasgow and Clyde (NHSGGC) care homes page. There are currently 183 registered care homes providing specialist care for adults and older people, people living with learning and physical disability, neurological illness, mental health conditions and brain injury.
There are approximately 7,000 people residing in care homes with around 15,000 staff supporting the delivery of care. Care homes are supported by their local Health and Social Care Partnership (HSCP) teams who provide a range of different services.
Webpage feedback
We welcome your feedback on the NHSGGC care home webpages.
Partners
Care Home Collaborative (CHC)
The Care Home Collaborative works in partnership with all care homes across NHSGGC. We learn from and work with care home teams and their communities to help residents live their lives according to what matters to them.
Health and Social Care Partnerships (HSCPs)
HSCP teams provide a range of services to support care homes.
Care Home Assurance visits provide an opportunity for partnership working and shared learning between care homes and HSCP teams. These visits identify areas of good practice as well as what could be better. Care homes are supported to have ownership of changes required and can work in collaboration with the HSCPs and the CHC to achieve changes.
To access the current version of the Care Home Assurance Tool (CHAT) click here
Winter Vaccinations
Flu and Covid vaccinations are available for all residents in care homes, carers, frontline Health and Social Care Staff which includes those working in Care Homes and in Care at Home Services. Every year we offer flu and the vaccine changes with the strains that are present so that we are all given the most protection possible. Even if you have had your primary course of the Covid Vaccine it is really important that you take up the offer of a Booster as Covid is a virus which changes and therefore the Covid Vaccine offered as a Booster is the most up to date for the variant that is circulating.
Both Vaccines protect against severe illness and reduce hospital admissions. By receiving your vaccinations you not only protect yourselves but your friends, family and those who are most vulnerable especially those we care for. By being vaccinated we also protect the demand on our NHS and Social Care Services.
If you are a resident in a Care Home then the Vaccination Team will come to vaccinate you in your residence and will also be able to vaccinate staff. If as a member of staff you are not at work on the day they visit it is still possible to receive your vaccine by attending our mobile bus and Community Clinics.
If you are over 75 years or have a Weakened Immune System (WIS) and live in the community then you will receive a letter with an appointment. NHSGGC website has a list of all our clinics and mobile bus drop-ins: NHSGGC – Autumn Winter Vaccination Programme 2023/24
If you cannot attend the appointment allocated on the letter. You can change this via the NHS Inform Booking portal Login – Customer Service (nhs.scot) or by calling the National Contact Centre on 0800 030 8013. You can attend any community clinic where you work or live whatever is easiest. Flu is also available at Community Pharmacies across NHS GGC for those who are over 75, those with a weakened immune system (WIS) and Health and Social Care Staff including those working in Nursing Homes and Care at Home Services.
Useful links A-Z
You can search useful links to partner organisations under the appropriate letter below
Are you looking to increase your physical activity levels but unsure where to start?
There are lots of people just like you who are now leading more active lives and feeling the benefits. This is thanks to the physical activity initiatives and classes we offer across Greater Glasgow and Clyde.
With a range of classes and activities taking place in your local community, there has never been a better time to become active. Simply call 0141 232 1860 or browse this website and we’ll help you chose the best option for you. Alternatively, you can speak to your health professional to explore which option might best meet your needs.
What counts as physical activity?
Physical activity is simply any kind of activity or movement that we do in our day-to-day lives. It includes a whole range of activities from structured sport and exercise programmes, to dance, housework, gardening and things like walking around the shops. You don’t need to run a marathon or be a sports star to get the benefits of an active lifestyle; any activity which makes you breathe a bit faster, feel a bit warmer and raises your heart rate can help you to lead a healthier and happier life.
Why should I be active?
Being physically active is one of the most important things you can do for your health and wellbeing. Even if you’ve not thought of getting active before, there are lots of reasons why you should get actve now:
It can be fun!
It helps you manage stress and gives you the feel good factor
It can help you maintain your independence, keep your mind active and improve your social life
It prevents and manages a range of medical conditions and diseases
It can help you live a longer & healthier life
It improves your quality of sleep
It can help you maintain a healthy weight
You can learn new skills
It can give you more energy
Most people are more likely to stay active, if they choose activities they enjoy and that fits easily into their lifestyle. We have a range of options for you to choose from which can support you in becoming more active.
This popular video “23 and 1/2 hours” by Dr Mike Evans, with over 5 million views on YouTube, talks about the many benefits of being more active in an engaging and informative way:
Build up to being active for 150 minutes spread across the week (for example 30minutes on 5 days of the week) but remember something is better than nothing. Try to be active daily, start small and build up gradually – just 10 minutes at a time provides benefits.
Try to move more often and break up the time that you spend sitting down when you can.
Take part in activities which make your muscles, joints and bones strong twice per week. This could be anything which uses your body weight, added weights or resistance, e.g. yoga, carrying groceries, gardening or exercising with weights
Success Stories
Some inspirational stories from people who have participated in our physical activity and weight management programmes.
Live Active – if you need one-to-one support to become more active
If you’re not currently being active, unsure where to begin and would like support getting started, then Live Active is for you!
Please take a look at the following clip which shows you what Live Active is all about. You can also read testimonials from other Live Active service users.
What some of our some of our service users have said about Live Active
Janet Fitzpatrick, age 55 – Clydebank
“I started Live Active in October 2018 and my life has changed for the better. I would never have tried a gym or classes if it wasn’t for the help and support I got. It started with Diane’s supervised gym sessions and I attended her Vitality classes, now I have build my confidence to try things like hips, bums and tums and Aqua Aerobics. My main focus was to improve on my diabetes and lose weight. I have managed to control my diabetes better and dropped 2 dress sizes and feeling much healthier and mentally better too. Not to mention doing simple daily tasks like taking the stairs is much easier for me.
I would recommend Live Active for people looking for that extra support to get started.”
Hugh McMullen, age 71 – Bishopbriggs
“My Live Active Referral helped me to increase my confidence after my knee replacement. The supervised gym sessions provided great company, a friendly atmosphere, and complimented my physiotherapy exercises perfectly.”
Betty, 56 – Kelvin Hall
“I had put on 5 stone since the death of my daughter and ended up with low mood and anxiety. I felt I had to do something about it so my doctor referred me. There have been great benefits… a few examples are I am healthier and more mobile. I feel part of a group when in the classes – this has been a big benefit in my confidence growing I am not as anxious anymore. I have also lost nearly 6 stone. Fitness is now a way of life for me and I can’t imagine not doing it now. I can’t believe I came from coach potato to going to the gym 3-4 times a week – my only regret is that I didn’t start sooner!”
Vanessa Collingridge
Through the support of our highly trained and qualified Live Active Advisors, we’ll help you build the confidence you need to make positive lifestyle changes. We’ll work with you to develop a support package, provide you with one-to-one catch-ups, supported activity sessions and encourage you to set goals, which will leave you feeling great and ensure you’re getting the most out of life.
Please Note – A referral from your health professional is required for you to attend Live Active. This is necessary as it gives the Live Active Advisors all the information that they need to best support you. The referral form will be sent to a Live Active Advisor at the Leisure Centre you wish to attend. Live Active operates within the main Leisure Centres across Greater Glasgow and Clyde.
Live Active Support
Once your referral is made you will be assigned a dedicated Live Active Advisor who is there every step of the way to help and support you to become more active. The Live Active Advisor will receive your referral from the health professional, and they will give you a call to book in your first appointment. The first appointment will last about an hour and is a great opportunity to meet your Live Active Advisor and have a chat about what you would like to do. You will work together to agree an achievable goal and a plan to help you succeed. Your Advisor will also show you around the centre, so you know where everything is and make sure you have everything you need to get started.
Whether it’s increasing physical activity, healthy eating/weight loss or simply living a more positive lifestyle, our Live Active advisors are with you every step of the way. During the Live Active programme, you’ll be given access to various activities such as Vitality classes, supervised gym sessions, swimming, health walks and many more (fees apply for some supported activities).
The Live Active team will be in touch regularly for up to 12months (either by face-to-face catch ups or over the phone) to see how you are getting on. The advisors also provide supervised activity sessions* in the gym during the week so that you know they are there on hand if you need them with your gym programme.
If your health professional has already referred you and you haven’t heard anything within 2 weeks then please call 0141 232 1860 and select Live Active to book in for your first appointment.
Cost
The one-to-one support from the Live Active Advisor is free. You will have to pay for the additional activities you choose to take part in. Costs vary and your advisor can give you more details about these.
What’s next
If you would like to take part in Live Active, then please speak to your health professional who will complete a referral form on your behalf and make the arrangements to book you in for you free consultation.
Or if you have already been referred but still waiting to hear from the Live Active team please call 0141 232 1860 and select the Live Active option to speak to an Advisor who will be able to book you in for your first appointment.
Data collection and privacy
The data collected is done so in line with our privacy notice for patients. Please read our data protection and privacy information in full before signing a referral form. The privacy notice sets out the legal basis for processing this data, how long we will keep your data for, how we protect your personal information, and your rights in relation to the personal data that we hold on you.
For more information about Live Active within your local area please visit your Local Authority website:
Vitality Exercise Classes – Ideal for those with medical conditions
Vitality exercise classes are specially designed for people living with a range of medical conditions, such as; Parkinson’s disease, MS, Stroke, Cardiac Conditions, Osteoporosis, Cognitive impairments and COPD. Vitality is also ideal for those of you who have a fear of falling or find your strength and balance is starting to impact on your daily lives.
Our supportive instructors will improve your confidence to join in, get active and lead a fuller, more independent life.
Please take a look at the following clip which shows you what Vitality exercise classes are all about.
We will help you choose a Vitality class that best suits your needs, making sure you are safe, comfortable and above all else having fun. Before you know it, you’ll be joining in, having a laugh and really feeling the difference.
There are over one hundred classes per week in various Leisure Centres and Community Centres throughout Greater Glasgow and Clyde and classes last for approximately 60 minutes.
Cost
Costs varies depending on Local Authority – when you call 0141 232 1860 they will be able to inform you of the exact costs.
Where and when?
If you would like to find a Vitality Class near you all you need to do is call 0141 232 1860 and select the Vitality option or click the button below to find your nearest class:
If you would like to come along to a Vitality Class all you need to do is call 0141 232 1860 and select the Vitality option. Here they will be able to advise you to which class is best, inform you of the days and times of when they are on and book you in (if need be) for your first session.
All we ask is that you attend your first class 10-15 minutes before it starts so you can meet the instructor and discuss your specific needs.
For more information about Vitality within your local area please visit our Local Authority website:
Everyone can take part in our walks. They’re easy, you don’t need fancy equipment and they won’t cost you a penny.
Health walks are a great way of meeting people whilst getting out and taking in the sights of your local parks and gardens. They’re fun and a great first step to becoming more active. Our trained Walk leaders are on hand to make sure you go at a pace you are comfortable with.
Walks usually last up to 1 hour and with over 75 walks taking place each week there’s bound to be one to suit you.
Take the first steps to becoming more active!
Please take a look at the following clip which shows you what our health walks are all about
What’s next
There’s no need to book a place, simply call 0141 232 1860 and select the Walking option to find out more about your nearest walk.
OR
You can also visit your Local Authority or partner organisation website to find out more about health walks in your area:
In addition to our NHS activities mentioned above, our six Local Authority partners have a range of general physical activity opportunities available such as gym facilities, swimming and a range of exercise classes. There’s literally something for everyone.
Cost
Costs vary depending on activity and local authority area. For more information please just call 0141 232 1860 and select General Physical Activity Opportunities.
What’s next
If you would like to know what other activities are on in your local area either click on the relevant local authority area below which will take you to their website or call 0141 232 1860 and select General Physical Activity Opportunities to have a chat with someone.
You can also find out more about local physical activity opportunities by visiting your Local Authority website:
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