Mental health difficulties affect many of us. A good estimate is that one in four of us will experience such problems in our lives.
Well done, you have made the first step in your recovery by recognising you need help. Coming forward for help is not always easy but it is always helpful. It can take time to recover but there are many treatments and people available to make this happen as swiftly as possible.
Talking to your GP
For many of us our GP is the easiest person we can speak to and is the fastest at getting us to the right help. You may wish to make an appointment with your GP to chat with them about what you need.
Your GP knows about the services in your area and will be able to link you into those very quickly.
Statutory Mental Health Services (NHS and Social Care)
The Health and Social Care Partnerships (HSCPs) across NHS Greater Glasgow and Clyde (NHSGGC) each have a range of teams that will be able to help you. Remember most people recover from mental health problems without needing to ever go into hospital.
Primary Care Mental Health Teams (PCMHT) help people who are often having mental health problems for the first time, whilst Community Mental Health Teams (CMHT) work with people with more complex or longer lasting mental health issues. There are a range of specialist services to meet the needs of a variety of specific issues including crisis, trauma, drugs and alcohol, eating disorders, and psychotherapy.
Working within these teams are mental health practitioners from a range of professional backgrounds, each with their own skills to provide you with the best chance to recover.
These services provide a wide range of interventions or types of treatment that include psychological “talking” therapies, medication review, support, carers support, help with housing, financial guidance and links to employability.
Other services available to you
The Samaritans – offering support 24 hours a day in full confidence.
Call for free: 116 123
Breathing Space – offer a free, confidential, phone service for anyone in Scotland experiencing low mood, depression or anxiety. They provide a safe and supportive space by listening, offering advice and providing information
Breathing Space is funded by the Scottish Government’s Mental Health Unit. The service is managed by NHS 24.
Mental Health teams across Greater Glasgow and Clyde
In the mental health services you may be invited to meet with people in a variety of different settings or teams. Services are organised to be able to provide varying levels of intensity of intervention depending on how severe or complex your condition may be.
Here are some of the teams you may be invited to attend, what do they do and which ones are in your area:
Primary Care Mental Health Teams (PCMHT)
PCMHTs work with people who may be experiencing common mental health problems such as mild to moderate depression, anxiety or phobias. PCMHTs are usually staffed by mental health nurses, mental health practitioners and psychologists, and have strong links with GP surgeries. These teams usually provide psychological therapies, and work with people for up to a few months.
Access into a PCMHT can be through your GPor you could refer yourself.
East Dunbartonshire PCMHT
10 Saramago Street
G66 3BF
Tel: 0141 232 8203
East Renfrewshire (Bridges) PCMHT
Eastwood Health and Care Centre
G76 7HN
Tel: 0141 451 0590 (general enquiries only)
Glasgow North East PCMHT
81 Salamanca Street
G31 5ES
Tel: 0141 211 8450
Glasgow North West PCMHT
12 Sandy Road
G11 6HE
Tel: 0141 232 9270
Glasgow South (Wellbeing) PCMHT
26 Florence Street
G5 0YX
Tel: 0141 232 2555
Inverclyde (PCL) PCMHT
Crown House
30 King Street
PA15 1NL
Tel: 01475 558 000
Renfrewshire (Doing Well) PCMHT
12 Seedhill Road
PA1 1JS
Tel: 0141 849 2208
West Dunbartonshire PCMHT
Main Street
G83 0UA
Tel: 01389 828203
Community Mental Health Teams (CMHT)
CMHTs (also sometimes named resource centres) work with individuals experiencing mental health problems such as bipolar disorder, depression, severe anxiety or psychosis. CMHTs are staffed by mental health nurses, occupational therapists, psychiatrists and psychologists. These teams provide a variety of interventions, care and treatments, and can work with you as required to meet your needs.
Access into a CMHT comes by referral from your GP or Social Services.
East Renfrewshire Adult CMHT
Eastwood Health and Care Centre
Drumby Crescent
G76 7HN
Larkfield Centre (East Dunbartonshire)
10 Saramago Street
G66 3BF
Arran Resource Centre (Glasgow North East)
121 Orr Street
G40 2QP
Auchinlea House (Glasgow North East)
11 Auchinlea Road
G34 9QA
Springpark Resource Centre (Glasgow North East)
101 Denmark Street
G22 5EU
Arndale Resource Centre (Glasgow North West)
80-90 Kinfauns Drive
G15 7TS
Riverside Resource Centre (Glasgow North West)
547 Dumbarton Road
G11 6HE
Shawpark Resource Centre (Glasgow North West)
Maryhill Health and Care Centre
51 Galbraid avenue
G20 8FB
Brand Street Resource Centre (Glasgow South)
Festival Business Centre
G51 1DH
Florence Street Resource Centre (Glasgow South)
26 Florence Street
G5 0YX
Rossdale Resource Centre (Glasgow South)
12 Haughburn Road
G53 6AB
Stewart Centre (Glasgow South)
5 Ardencraig Road
G45 0EQ
Inverclyde Adult CMHT
Crown House
30 King Street
PA15 1NL
Paisley CMHT (Renfrewshire)
49 Neilston Road
PA2 6LY
West Renfrewshire CMHT (Renfrewshire)
12 Seedhill Road
PA1 1JS
Goldenhill Resource Centre (West Dunbartonshire)
199 Dumbarton Road
G81 4XJ
Riverview Resource Centre (West Dunbartonshire)
Dumbarton Joint Hospital
G82 5JA
Older Adult Mental Health Teams (OAMHT)
OAMHTs work with people who experience a range of mental health problems that are, by and large, associated with the later years in life such as dementia or depression that results from experiencing other problems such as loss (although in reality these problems can affect people throughout their lifespan). OAMHTs are largely staffed by mental health nurses, dementia care co-ordinators, psychiatrists, psychologists and occupational therapists.
Access to an OAMHT is by referral from yourGPor apsychiatrist.
Woodlands Resource Centre (East Dunbartonshire)
15-17 Waterloo Close
G66
East Renfrewshire OAMHT
Eastwood Health and Care Centre
Drumby Crescent
G76 7HN
Belmont Centre (Glasgow North East)
300 Balgrayhill Road
G21 3UR
Parkview Resource Centre (Glasgow North East)
152 Wellshot Road
G32 7AX
Shawpark Resource Centre (Glasgow North West)
Kelvindale Road
G20 8JU
Glenkirk Resource Centre (Glasgow North East)
129 Drumchapel Road
G15 6PX
Shawmill Resource Centre (Glasgow South)
Pollokshaws Clinic
G43 1RR
Elderpark Clinic (Glasgow South)
20 Arklet Road
G51 3XR
Inverclyde OAMHT
Crown House
30 King Street
PA15 1NL
Renfrewshire OAMHT
Renfrewshire Older Adults Team
12 Seedhill Road
PA1 1JS
Cairnmhor Resource Centre (West Dunbartonshire)
Cardross Road
G82 5JA
Goldenhill OAMHT (West Dunbartonshire)
199 Dumbarton Road
G81 4XJ
Alcohol and Drugs Recovery Services
Alcohol and Drug Recovery Services work with people who are experiencing problems related to their alcohol and/or drug use. These specialist services aim to help people reduce the harm of their experiences and to control their alcohol and/or drug use, and they also understand the kind of difficulties that often go hand in hand with an alcohol or drug problem. They offer a range of health and social care services including practical support, advice and care and treatment. The services you will be offered will be tailored to your particular needs and goals and may include: information and harm reduction advice; detoxification programmes and medication to assist with alcohol or drug dependency; mental health assessment and intervention; physical health assessment; psychological therapies; recovery-focused services; and access, where appropriate, to residential services. Staff working in the Alcohol and Drug Recovery Services includes nurses, social care workers, doctors, psychologists and occupational therapists.
You can access Alcohol and Drug Recovery Services by referring yourself directly or by being referred by your GP.
East Dunbartonshire Alcohol & Drugs Service
Kirkintilloch Health and Care Centre
10 Saramago Street
Kirkintilloch, G66 3BQ
Tel: 0141 232 8211
East Renfrewshire Addiction Team
St Andrews House
113 Cross Arthurlie Street
Barrhead, G78 1EE
Tel: 0141 577 4685
Glasgow North East Drug & Alcohol Recovery Services
The Newlands Centre
871 Springfield Road
Parkhead, G31 4HZ
Tel: 0141 565 0200
Glasgow North East Drug & Alcohol Recovery Services
Westwood House
1250 Westerhouse Road
Easterhouse, G34 9EA
Tel: 0141 276 3420
Glasgow North West Drug & Alcohol Recovery Services
7 Closeburn Street
Possil, G22 5JZ
Tel: 0141 276 4580
Glasgow North West Drug & Alcohol Recovery Services
7-19 Hecla Square
Drumchapel, G15 8NH
Tel: 0141 276 4330
Glasgow North West Drug & Alcohol Recovery Services
Possilpark Health & Care Centre
99 Saracen Street
Possil, G22 5AP
Tel: 0141 800 0670
Glasgow South Drug & Alcohol Recovery Services
Twomax Building
187 Old Rutherglen road
Gorbals, G5 0RE
Tel: 0141 420 8100
Glasgow South Drug & Alcohol Recovery Services
Pavilion One, Rowan Business Park
5 Ardlaw Street
Govan, G51 3RR
Tel: 0141 276 8740
Glasgow South Drug & Alcohol Recovery Services
130 Langton Road
Greater Pollok, G53 5DP
Tel: 0141 276 3010
Glasgow South Drug & Alcohol Recovery Services
10 Ardencraig Place
Castlemilk, G45 9US
Tel: 0141 287 6188
Inverclyde Integrated Alcohol Service
Wellpark Centre
30 Regent Street
Greenock, PA15 4PB
Tel: 01475 715 353
Inverclyde Integrated Drug Service
Cathcart Centre
128 Cathcart Street
Greenock, PA15 1BQ
Tel: 01475 499 000
Renfrewshire Integrated Alcohol and Drug teams
Back Sneddon Centre
20 Back Sneddon Street
Paisley
PA3 2DJ
Tel: 0300 300 1380
West Dunbartonshire Community Addiction Team (Clydebank)
New address:
Goldenhill Resource Centre
199 Dumbarton Road
Clydebank
G81 4XJ
New telephone: 0141 941 4400 – option 3
West Dunbartonshire Community Addiction Team (Dumbarton)
Dumbarton joint Hospital
Cardross Road
Dumbarton
Tel: 01389 812 018
Specialist services
There are a range of services that provide care for specialised presentations, these include psychotherapy, forensic services, trauma services, child & adolescent mental health services, and eating disorders service. Most of these services require a specialist assessment before a referral can take place.
Inpatient services
For some people, admission to hospital will aid their recovery. In this case, hospital staff will work closely with you, your family and community services to ensure that your stay in hospital is as beneficial and as short as possible. The majority of people will not need hospital admission.
Some of the people you may meet in the mental health services
In the mental health services you may meet with a variety of people from a range of professions who all work together to provide the best quality of care to you or someone you care for or care about.
Here are some of the people you might meet, and what they do:
Mental Health Nurse
Mental health nurses are there to get to know you and understand your needs. Their role is to offer you advice and support. They will work closely with you, your carers and other members of the team to plan your care. Their training covers the whole range of mental health issues across all ages. They can help you to set goals and plan for the future, assist you to manage your medication or provide brief psychological interventions.
The mental health nurses in the community is often referred to as a Community Psychiatric Nurse or more commonly as a CPN.
Psychiatrist
A psychiatrist is a doctor who specialises in mental health. A consultant is the most senior psychiatrist. In order to assess your mental health, they will ask you about your background and previous treatment, as well as your current situation. They will discuss the results of your assessment and diagnosis with you. They will discuss with you what tests or treatments you might need, and can prescribe medication if required. They may also want to meet with you again to review the effects of any treatments.
Psychologist
Psychologists are trained to understand how people think, feel and behave. They have knowledge and experience of a range of psychological therapies. The role of the psychologist is to help you to improve your mental health, wellbeing and quality of life. If you are referred to a psychologist, they will talk with you about your feelings, thoughts and behaviour. They will help you to understand the problems you are experiencing, and work with you to identify ways you can deal with these problems. A psychologist does not prescribe medication.
Occupational therapist (OT)
An occupational therapist will help you to overcome physical and psychological barriers, enabling you to carry out daily activities and tasks that maintain health and wellbeing. This might include preparing meals, visiting the shops, or continuing with a favourite leisure activity. An OT can assist you with learning new skills to help you to get the most from life.
Social worker
A social worker will find out what your welfare needs are and tell you how they can help. They can give you and your family the information and support that you may need to deal with a range of issues such as housing, benefits, education, child care and respite care. They can also assist with assessing a variety of social, accommodation and financial needs.
Types of mental health interventions you may be offered
In the mental health services, you may be offered a range of interventions to meet your particular needs and circumstance.
Here are some of the interventions and treatment approaches you might be offered:
Behavioural Activation
A structured approach that encourages you to take part in activities you feel are positive rather than withdrawal and inactivity. It aims to increase how constructive you feel in your life and also how much pleasure you experience as a result of activity.. Behaviour is learned and behavioural activation therefore aims to change the way you feel by changing what you do.
Cognitive Behaviour Therapy (CBT)
CBT is a treatment that focuses on our emotions, thoughts and behaviours. How we think and behave has an effect on their emotions and vice versa and so changing ways of thinking and behaving will help you to change how you are feeling. Your therapist will work with you to identify and alter your negative thoughts, assumptions and beliefs so that you are able to have a more balanced perspective on yourself, others and your life. As a result your difficulties will be significantly improved.
Interpersonal Psychotherapy (IPT)
IPT is a therapy that works by discussing difficulties you are having in the light of key relationships in your life. It is especially effective for those suffering from depression where the trigger may be in the interpersonal world and can include transitions; significant losses and interpersonal conflict. The IPT therapist will help you discover key elements of your relationships that may benefit from some changes and in turn you will see an improvement in your mood and general well-being.
Mindfulness Based Cognitive Therapy (MBCT)
Mindfulness has been defined as paying attention in a particular way: on purpose, in the present moment, and non-judgmentally (in contrast to being absorbed in ruminating on the past or future). It helps us learn how to bring awareness to our thoughts, emotions, physical sensations and behaviours; encouraging us to recognise and respond to early signs of difficulties. It has been shown to be particularly helpful for those who have suffered from depression in the past. MBCT is often taught in a group course format.
Motivational Interviewing (MI)
Motivational Interviewing is a style of interaction based upon psychological principles that aim to help you to change particular behaviours that will help your health, such as stopping drinking or improving your way of managing how you deal with a chronic health problem e.g. asthma or diabetes. Your therapist will work with you to explore various motivational aspects of current and potential future behaviours and actions.
Psycho-education
These approaches involve helping you learn about your difficulties and some straightforward steps you can take to improve things for yourself. Psycho-education is delivered to an individual or in a group approach like a ‘training course’. It is also available as a self-help resource online. The courses and resources may provide all the help you need or may be the first part of a broader treatment programme.
BSL – Mental Health Teams
Mental Health – Primary Care Mental Health Team (PCMHT)
NHSGG&C BSL A-Z: Mental Health – Primary Care Mental Health Team (PCMHT)
PCMHTs work with people who may be experiencing common mental health problems such as moderate to severe depression, anxiety or phobias. PCMHTs are usually staffed by mental health nurses, mental health practitioners, and psychologists, and have strong links with GP surgeries. These teams usually provide psychological therapies, and work with people for up to a few months.
Access to a PCMHT can be through yourGPor you could referyourself.
Community Mental Health Team (CMHT)
NHSGG&C BSL A-Z: Mental Health – Community Mental Health Team (CMHT)
CMHTs work with individuals experiencing significant mental health problems such as bipolar disorder, depression, severe anxiety or psychosis. CMHTs are staffed by mental health nurses, occupational therapists, psychiatrists and psychologists. These teams provide a variety of interventions, care and treatments, and can work with you as required to meet your need.
Multi-Disciplinary Team
NHSGG&C BSL A-Z: Mental Health – Multi-Disciplinary Team (MDT)
A range of health and social care staff who work together in providing the necessary care and treatment. This can be either in the community or in hospital. It can include nurses, psychologists, doctors, occupational therapists, dieticians, physiotherapists and social workers
Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.
BSL – Mental Health Workers
Psychiatrist
NHSGG&C BSL A-Z: Mental Health – Psychiatrist
Consultant psychiatrists have the overall responsibility for diagnosing a mental health condition and prescribing treatment. Psychiatrists are qualified medical doctors who specialise in mental health conditions.
Social Worker
NHSGG&C BSL A-Z: Mental Health – Social Worker
A professional who can help to assist with practical aspects of life and may have had training in providing psychological assistance. Social workers work collaboratively with various organisations, such as local authorities and the NHS, who provide support.
Community Psychiatric Nurse (CPN)
NHSGG&C BSL A-Z: Mental Health – Community Psychiatric Nurse (CPN)
Registered nurses who are trained in mental health and can give long-term support to those living in the community.
Counsellor/Psychotherapist
NHSGG&C BSL A-Z: Mental Health – Counsellor/Psychotherapist
Counselors or Psychotherapists work with individuals, couples, families and groups to help them overcome a range of psychological and emotional issues. They use personal treatment plans and a variety of non-medical treatments to address the client’s thought processes, feelings and behavior, understand inner conflicts and find new ways to alleviate and deal with distress.
Occupational Therapist
NHSGG&C BSL A-Z: Mental Health – Occupational Therapist
Occupational Therapists help people of all ages who have physical, psychological or social problems. This could be help with shopping, brushing their teeth, or helping to assist with a person’s child care, professional development or attending social activities
Keyworker
NHSGG&C BSL A-Z: Mental Health – Keyworker
A ward nurse who is responsible for implementing the care plan and often develops reports regarding your progress.
General Practitioner (GP)
NHSGG&C BSL A-Z: Mental Health – General Practitioner
GPs are family doctors who provide general health services to a local community. They are usually based in a GP surgery or practice and are often the first place people go with a health concern.
Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.
BSL – Mental Health Interventions
Art Therapy
NHSGG&C BSL A-Z: Mental Health – Art Therapy
A form of psychotherapy that uses art media as its primary mode of communication.
Assessment
NHSGG&C BSL A-Z: Mental Health – Assessment
When someone is unwell, health care professionals meet with the person to talk to them and find out more about their symptoms so they can make a diagnosis and plan treatments. This is called an assessment. Family members should be involved in assessments, unless the person who is unwell says he or she does not want that.
Care Plan
NHSGG&C BSL A-Z: Mental Health – Care Plan
Mental health professionals draw up a care plan with someone when they first start offering them support, after they have assessed what someone’s needs are and what is the best package of help they can offer. People should be given a copy of their care plan and it should be reviewed regularly. Service users, and their families and carers, can be involved in the discussion of what the right care plan is.
Care Programme Approach (CPA)
NHSGG&C BSL A-Z: Mental Health – Care Programme Approach (CPA)
A way of co-ordinating the care and treatment that a person with significant mental health problems receives from various health and social care services. This is used in specific circumstances for a small number of individuals with complex needs when there are several agencies involved in their care.
Cognitive Behavioural Therapy (CBT)
NHSGG&C BSL A-Z: Mental Health – Cognitive Behavioural Therapy (CBT)
Is a type of psychological or talking therapy. It can be a treatment for different mental health problems. It is usually structured and time-limited. It aims to help you understand how your problems began and what keeps them going. CBT works by helping you to link the way that you think (your thoughts, beliefs and assumptions), with how you feel (your emotions) and what you do (your behaviour). CBT has been shown to help with many different types of problems. These include: anxiety, depression, panic, phobias, stress, bulimia, obsessive compulsive disorder, post-traumatic stress disorder, bipolar disorder and psychosis. CBT may also help if you have difficulties with anger, a low opinion of yourself or physical health problems, like pain or fatigue.
Counselling
NHSGG&C BSL A-Z: Mental Health – Counselling
Counselling is a type of talking therapy that involves a trained therapist listening to you and helping you find ways to deal with emotional issues.
Group Therapy
NHSGG&C BSL A-Z: Mental Health – Group Therapy
Group therapy is a form of talking therapy where a group of individuals meet regularly with a therapist to help each other to discuss their individual struggles and ways to tackle them.
Inpatient
NHSGG&C BSL A-Z: Mental Health – Inpatient
Most people with mental health problems receive the care and treatment they need while living in the community. But sometimes when a person is very unwell or is potentially at risk to themselves or to others, they may need treatment in hospital for a period of time.
Wellness or Recovery Plan
NHSGG&C BSL A-Z: Mental Health – Wellness or Recovery Plan
A mental health recovery plan is a way to be actively involved in recovering from mental health problems and take control of your mental health, so you can work toward achieving treatment and recovery goals. It helps you look at ways of staying well and make best use of your supports.
Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.
Using drugs or alcohol can affect our diets in many ways. The dietitians at ADRS have made nutrition information leaflets with help from service users and staff. These have been specifically made for people using drugs and alcohol or for the people that care for them.
Click on the links below to find information on different nutrition and diet topics:
If you’re a health professional, you can refer your patients to Glasgow and Clyde Weight Management Services via SCI Gateway Please select send to ‘GGC Weight Management Service.’
NHS Greater Glasgow and Clyde is committed to becoming a leading anti-racism organisation. We want to ensure that our workforce at every level represents the communities we serve and that we are inclusive and welcoming of all patients and staff.
We recognise that racism is a fundamental cause of poor health in affected populations.
We believe our workplace should be a place where discrimination is unacceptable.
We plan to –
actively seek out and remove racism and discriminatory practice
identify the systems and behaviour that are allowing this to happen
ensure that everyone feels able to bring these to light.
Through our tried and tested methods, our staff and patients with lived experience of racism will tell us how well we are doing this. Along with our network of anti-racism organisations, they will also help us shape our ongoing work.
Our actions are grouped under the following themes.
Leadership and Accountability
Our leaders will be visible in their commitment to stand against racism and will work together to ensure their power and influence successfully delivers our goals. They will continue to invest in established anti-racism work, including activity to increase representation of Black and Minority Ethnic (BME) people in leadership positions.
Data and Evidence
Our workforce will be supported to provide equality monitoring data that will allow the organisation to determine whether we have a workforce that reflects the communities we serve. This information will allow us to identify any additional measures that need to be taken to ensure inclusion across all areas.
Patient data will be used to measure whether our services are meeting the needs of BME people. There have been significant improvements in gathering ethnicity data in recent years, however more examination is required to find out if we are consistently providing improved access to services for BME people.
Workforce, Culture and Wellbeing
Our ongoing workforce activities will continue to focus on creating fair opportunities and promoting our anti-racist position. These include a dedicated BME leadership programme and a supported BME Staff Network.
Staff are supported to report perceived Hate Crime incidents via NHSGGC’s incident reporting system. Racist incidents are the most commonly reported, which has led to system-wide campaigns supported by resources and training.
We will deliver equality, diversity and inclusion training to all NHSGGC managers which will highlight the manager’s role in tackling racism in the workplace. This will sit alongside our delivery of a range of anti-racism learning opportunities developed by the Coalition for Racial Equality and Rights (CRER).
Equality Focused Service Delivery
Our Equality Impact Assessment (EQIA) Programme will continue to be used to highlight the impact any service changes may have on particular communities or groups of patients.
A new Frontline Equality Access Tool (FEAT) is now being used in hospital services to better understand how equality law is translated into everyday activity. The tool allows us to identify areas where staff need additional support to ensure they meet the needs of all patients. This work has helped us develop a patient pathway app, ‘Meeting the Needs of BME People’, which supports staff in understanding and responding sensitively to the needs of BME patients.
Lindsay is an Advanced Practice Physiotherapist (APP) for NHS Greater Glasgow and Clyde, based in the West of Scotland.
What is the role of an Advanced Practice Physiotherapist?
The role of an APP is to help people aged 14 years and older with the diagnosis, management, and treatment of musculoskeletal conditions. These conditions include problems with bones, joints, soft tissues, and muscles.
How can they help you?
There are online guides that can be found on the NHSGGC website, which would be the first step if you’re experiencing any muscle, bone, or joint pain. If you are still struggling, you may have an APP within your GP Practice to book an appointment to see without needing a GP.
An APP has all a GP’s expertise and diagnostic tools, including X-rays, blood tests, and MRI scans as necessary. If further investigations or onward referrals are required, APPs can arrange this.
How can you speak to an Advanced Practice Physiotherapist?
You can book in directly with an APP at your GP Practice if you have one.
If you don’t have one, you can start self-help by reviewing the NHSGGC website for online guides. You can also self-refer to the Musculoskeletal (MSK) Physiotherapy service, which will provide ongoing treatment if required.
Moira is a Lead Advanced Nurse Practitioner in Inverclyde. She has been based at Greenock Health and Care Centre since 2016.
What is the role of an Advanced Nurse Practitioner?
ANPs cover a range of different conditions and can do house visits in the community as well as seeing patients by appointment at GP practices. House visits are allocated by GPs and ANPs will go out to assess the patient.
How can they help you?
Our team of nine ANPs can see up to about 50 patients a week for many different conditions like chest infections, COPD exacerbation, falls, back pain and urinary tract infections. Some of these can be dealt with by ANPs in their entirety and others will require onward referral.
How can you speak to an Advanced Nurse Practitioner?
You may be referred to an ANP when you contact your GP practice.
Andrew is a Lead Advanced Nurse Practitioner for the NHS Greater Glasgow and Clyde Flow Navigation Centre, also known as Virtual Accident and Emergency (A&E).
What is the role of the Flow Navigation Centre?
The role of the Flow Navigation Centre, or Virtual A&E, is to support patients aged 5 years old and older with non-life-threatening emergency injuries and illnesses in a virtual capacity. This means patients can be treated safely from home, rather than visiting a potentially busy A&E in person.
How can they help you?
Virtual A&E is a team of highly experienced Advanced Nurse Practitioners, Emergency Nurse Practitioners, Advanced Paramedics, and Emergency Medical Consultants. They assess patients and can provide self-care treatment from the comfort of home. If required, they can arrange a scheduled in-person appointment at A&E, a Minor Injuries Unit (MIU), or you may be referred to a specialist medical service for your needs.
How can you speak to Virtual A&E?
By calling NHS 24 on 111, appropriate patients will be referred for an appointment with virtual A&E. Virtual A&E is open 7 days a week.
Patients may also be referred to the virtual A&E team by their GP, Pharmacist, Scottish Ambulance Service, or within a nursing home.
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