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Anticipatory Care Planning Training Hub

There are different types of training available to help staff increase their skills and knowledge. All of our training is open to everyone and is aimed at giving staff a strong foundation from which to start conversations.

If you are a manager and interested training for your team, please contact us via to discuss a bespoke session. These sessions can also explore how ACP can benefit your service.

ACP Online Module

The aim of this module is to provide staff with a general understanding of the Anticipatory Care Planning process.

Some of this information may be familiar to you, particularly if you are already having Anticipatory Care Planning conversations with people – however it is always good to refresh your learning.

You can access the module here.

Guidance For Using eModule

This is an interactive PDF. Please use the Next and Prev buttons to move through the module (i.e. don’t scroll.) For the quizzes and activities please click on the answer you think is correct. 

We would recommend viewing it in Adobe Reader, rather than on a web browser (i.e. download the document). If you are viewing the document on a web browser any hyperlinks in the document will not automatically open in a new tab. You will need to go back to the PDF and use the tabs at the top to return to the section you were at. Therefore if you are using a web browser then please right-click on any hyperlinks and select “open in new tab”.

You can also complete the module via LearnPro if you have access. Search for GGC028: Anticipatory Care Planning.

Once you have completed the module you can complete the assessment, after which you will be sent a certificate to keep in your records.

Please email any feedback to

ACP Communication Skills Training

Please note that as Anticipatory Care Planning is part of core business, this training continues to be classed as essential. Therefore all sessions will continue to run as scheduled.

We have developed a training session to help staff reflect on the best way to incorporate ACP conversations into their everyday practice.

This session covers:

  • Identifying triggers for ACP Conversations.
  • How to plan for ACP Conversations and ensure you are prepared.
  • Using tools to structure ACP Conversation.
  • Identify barriers / challenges and ways to overcome these.
  • How to use systems to record ACP Conversations.
  • Where to access further resources for yourself and others.

The session is 2 1/2 hours and is aimed at practitioners who have ACP conversations as part of their role. 

Participants must complete the ACP online module prior to attending this virtual training. 

Training will occur on Microsoft Teams. We would recommend that you download the Microsoft Teams desktop app before training. If you are joining the session on a browser then you will need to use either Google Chrome or Microsoft Edge (Internet Explore will not work).

You can watch this video about checking if your audio and video setting are correct (please note these instructions are for the desktop app). If possible we would also recommend that you join the session early to check you can access everything on the day.  

Training Dates

All planned dates are below. To register please click on the session you would like to attend.  

August 2022

Tuesday 9th August (1.30pm – 4.00pm)

Wednesday 31st August (10.00am – 12.30pm)

September 2022

Wednesday 14th September (1.30pm – 4.00pm)

Thursday 29th September (10.00am – 12.30pm)

If there are no suitable dates please email to register your interest and be the first to know when new dates are released.

Further Training and Skills Practice

Communication is a skill which needs practice. There are lots of different courses and resources available to help you think about how to communicate with other. Here are some of our recommendations.

Face to Face Training Courses*

Sage & Thyme Communication Training

The MAP of Behaviour Change

NHSGGC Health Behaviour Change – 1 hour and 4 hour

*Please note that some of these course may not currently be running or may have moved to a virtual platform. 

Online Modules

We have created our own online module which gives you a general overview of Anticipatory Care Planning.

There are 2 Learnpro Modules we would suggest. Please note you will need to have a Learnpro account to access these.

GGC 028: Anticipatory Care Planning

GGC 053: Palliative End of Life Care

The NHSGGC Primary Care Palliative Care Team run a variety of online and face to face training, including sessions on ACPs, communication skills and DNACPR

Macmillan Learnzone Resources

Please note you will need to make an account. 

Suggested Courses: 

Changing children’s attitudes to death

Working with children pre-bereavement

Coronavirus: Communication and Difficult Conversations

Palliative and End of Life Care including Bereavement

Personalised Care and Support – Building on the Recovery Package

Supporting Carers: A Professional’s Toolkit

NHS Education for Scotland (NES) Resources

Please note you may need to make a TURAS account to access these resources. 

Suggested Courses:

Realistic Conversations – Shared Decision Making

Developing Practice Module 2

Building a Shared Understanding

Informed about palliative and end of life care

Other Resources

EC4H (Effective Communication For Healthcare)

Difficult Conversations – Talking About Death and Dying (Video)


Delivering Bad News Video – Irish Hospice Foundation