The term “Anticipatory Care Panning (ACP)” has become “Future Care Planning” to reflect the broad range of topics which can and should be discussed as part of these conversations. All resources have been updated to reflect this, however the main content of resources and training remains the same.
There are different types of training available to help staff increase their skills and knowledge. All of our training is open to everyone and is aimed at giving staff a strong foundation from which to start conversations.
If you are a manager and interested training for your team, please contact us via ACPSupport@ggc.scot.nhs.uk to discuss a bespoke session. These sessions can also explore how Future Care Planning can benefit your service.
The Online Overview (eLearning Opportunities)
The aim of this module is to provide staff with a general understanding of the Future Care Planning process.
Some of this information may be familiar to you, particularly if you are already having Future Care Planning conversations with people – however it is always good to refresh your learning.
We have recently moved our e-Module to the Microsoft SWAY platform and have updated some of the content. If you have any problems or questions please get in touch with us.
You can access the module here.
You can also complete the module via LearnPro if you have access. Search for GGC028: Anticipatory Care Planning.
Once you have completed the module you can complete the assessment, after which you will be sent a certificate to keep in your records.
Please email any feedback to ACPSupport@ggc.scot.nhs.uk
Focused Fundamentals (Bite Sized Learning)
These sessions are bite sized learning events for staff which focus on a specific topic to provide an overview. Sessions are less interactive, focusing instead on delivering information, however there is an opportunity to ask questions at the end of each session. They usually last between 30 – 45 minutes.
Previous sessions have been recorded and available to view in our “Past Events” section on our Events Pages.
We are currently working on a programme of bite sized learning sessions. If there is a topic you would like us to consider then please email at ACPSupport@ggc.scot.nhs.uk
Future Care Planning Introduction
Everyone has a role to play in helping to have and record these conversations, as well as access the information when necessary. This 30 minute online session will provide an overview of what Future Care Planning is, who it is for and why it is important to plan for future health and care.
Training Dates
To register please click on the session you would like to attend, this will take you to our booking page.
If there are no suitable dates please email ACPSupport@ggc.scot.nhs.uk to register your interest and be the first to know when new dates are released.
Summary Walkthrough on Clinical Portal
Future Care Planning is key to providing good person centred care, and sharing this information between services ensures that the right decisions can be made. During this 30 minute online session we will show you how to access the summary on Clinical Portal, take you through each section and suggest information that can be included.
Training Dates
To register please click on the session you would like to attend, this will take you to our booking page.
If there are no suitable dates please email ACPSupport@ggc.scot.nhs.uk to register your interest and be the first to know when new dates are released.
Rockwood Clinical Frailty Scale Overview
Identifying people as ‘frail’ can be misleading and often creates a picture of someone who has not aged well. People living within the ‘spectrum of frailty’ can be supported with timely and targeted interventions and if we screen people early enough, we can sustain and even reverse someone’s level of frailty.
We are encouraging all health and social care practitioners to screen for frailty by using the Rockwood Clinical Frailty Scale (CFS) and support people to have conversations about their future care.
During this online 45 minute session we will give an introduction to the CFS, examples of people at different points on the scale and discuss how the CFS can be recorded as part of the Future Care Plan.
Training Dates
To register please click on the session you would like to attend, this will take you to our booking page.
If there are no suitable dates please email ACPSupport@ggc.scot.nhs.uk to register your interest and be the first to know when new dates are released.
Power of Attorney Overview
The legal parts of future planning can often be confusing, with lots of people not quite sure where to start. This online 30 minute session will explore how to get started with Power or Attorney and why this is so important.
Training Dates
To register please click on the session you would like to attend, this will take you to our booking page.
If there are no suitable dates please email ACPSupport@ggc.scot.nhs.uk to register your interest and be the first to know when new dates are released.
Realistic Conversations (Communication Skills Training)
In partnership with Effective Communication For Healthcare (EC4H), members of NHSGGC staff provide free hour-long online webinars where participants observe an interactive demonstration of a clinical conversation. Participants identify helpful communication behaviours and contribute suggestions to direct the conversation via the chat function.
Sessions run throughout the year and cover various themes such as Future Care Planning (ACP), Treatment Escalation Planning (TEP) and shared decision making conversations
For more information including future dates and registration links please visit the NHSGGC pages of EC4H.
Big Picture Sessions (In-depth Virtual Training)
Future Care Planning
We have developed this training session to help staff reflect on the best way to incorporate Future Care Planning conversations into their everyday practice.
This session covers:
- Identifying triggers for Future Care Planning Conversations.
- How to plan for Future Care Planning Conversations and ensure you are prepared.
- Future Care Planning Conversation – suggested topics to cover.
- Identify barriers / challenges and ways to overcome these.
- How to use systems to record Future Care Planning Conversations.
- Where to access further resources for yourself and others.
The session is 2 1/2 hours and is aimed at practitioners who have Future Care Planning conversations as part of their role.
Participants must complete the Future Care Planning e-Module (check out the Online Overview section of this page) prior to attending this virtual training.
Training will occur on Microsoft Teams. We would recommend that you download the Microsoft Teams desktop app before training. If you are joining the session on a browser then you will need to use either Google Chrome or Microsoft Edge (Internet Explore will not work).
You can watch this video about checking if your audio and video setting are correct (please note these instructions are for the desktop app). If possible we would also recommend that you join the session early to check you can access everything on the day.
Training Dates
To register please click on the session you would like to attend, this will take you to our booking page.
May Dates to be announced soon.
If there are no suitable dates please email ACPSupport@ggc.scot.nhs.uk to register your interest and be the first to know when new dates are released.
Refresher Sessions
Refresher Sessions last 1 hour and are suitable for staff familiar with the topic but are looking for a quick overview and update.
Training takes place online via Microsoft Teams. We would recommend that you download the Microsoft Teams desktop app before training. If you are joining the session on a browser then you will need to use either Google Chrome or Microsoft Edge (Internet Explore will not work).
You can watch this video about checking if your audio and video setting are correct (please note these instructions are for the desktop app). If possible we would also recommend that you join the session early to check you can access everything on the day.
To register please click on the session date, this will take you to our booking page.
Training Dates
May Dates to be announced soon.
If there are no suitable dates please email ACPSupport@ggc.scot.nhs.uk to register your interest and be the first to know when new dates are released.
Further Training and Skills Practice
Communication is a skill which needs practice. There are lots of different courses and resources available to help you think about how to communicate with other. Here are some of our recommendations.
Face to Face Training Courses*
Sage & Thyme Communication Training
The MAP of Behaviour Change (Behaviour change for health)
*Please note that some of these course may not currently be running or may have moved to a virtual platform.
Online Modules
We have created our own online module which gives you a general overview of Future Care Planning (also known as Anticipatory Care Planning).
There are 2 Learnpro Modules we would suggest. Please note you will need to have a Learnpro account to access these.
GGC 028: Anticipatory Care Planning
GGC 053: Palliative End of Life Care
The NHSGGC Primary Care Palliative Care Team run a variety of online and face to face training, including sessions on Future Care Planning, Communication Skills and DNACPR.
Macmillan Learnzone Resources
Please note you will need to make an account.
Suggested Courses:
Changing children’s attitudes to death
Working with children pre-bereavement
Coronavirus: Communication and Difficult Conversations
Palliative and End of Life Care including Bereavement
Personalised Care and Support – Building on the Recovery Package
Supporting Carers: A Professional’s Toolkit
NHS Education for Scotland (NES) Resources
Please note you may need to make a TURAS account to access these resources.
Suggested Courses:
Realistic Conversations – Shared Decision Making
Building a Shared Understanding
Informed about palliative and end of life care
Other Resources
EC4H (Effective Communication For Healthcare)
Difficult Conversations – Talking About Death and Dying (Video)
Delivering Bad News Video – Irish Hospice Foundation
End of Life Aid Skills for Everyone (EASE)
EASE Online is a five-week course which is delivered via MS Teams and the learning platform Moodle. It is open to all staff across NHS, HSCP, Primary Care, Care Homes and third sectors and members of the public – the course is designed to enable people to be more comfortable and confident supporting family and community members with issues they face during dying, death and bereavement. The course has been developed by the Scottish Partnership for Palliative Care.
This is not a clinical skills course and participants do not need to have any prior knowledge or experience of death, dying and bereavement.
Over 5 weeks we will explore different topics including;
- Getting comfortable talking about death and dying
- What death looks like in 21st Century Scotland
- The role of Health and Social Care
- Serious illness and frailty
- Future planning
- Medicines and treatments at the end of life
- Active Listening
- Bereavement and grief
- Caring for the carer
You must be able to attend all sessions and commit to completing the online activities prior to each discussion workshop.
The course has limited places (12 participants) and will be offered on a first come basis. Once the course is fully booked there will be an opportunity to sign up to a waiting list and you will be informed if a space becomes available/when new cohorts are organised.
2024 Cohorts – to be confirmed
Please see link below to sign up to our waiting list.
To sign up to the waiting list and be the first to know when registration opens for future cohorts please follow this link – https://link.webropol.com/s/easewaitinglist