Your health

Sigurohuni që po merrni kujdesin e duhur në vendin e duhur

Shkoni në A&E vetëm nëse keni nevojë për kujdes urgjent për një urgjencë të tillë si një sulm i dyshuar në zemër, goditje në tru ose gjakderdhje të tepërt.

Nëse shkoni në A&E me simptoma të tjera, mund të refuzoheni dhe të dërgoheni diku tjetër nëse nuk jeni në vendin e duhur për të marrë kujdesin e duhur. Nëse qëndroni, do të prisni një kohë shumë të gjatë pasi kushdo me një gjendje më urgjente do të shihet gjithmonë i pari, edhe nëse ka ardhur pas jush.

Nëse mendoni se duhet të shkoni në A&E, por nuk është kërcënuese për jetën, telefononi NHS24 falas në 111

Ju mund ta bëni këtë duke përdorur shërbimin tonë të përkthimit telefonik. NHS24 do t’ju ndihmojë të merrni kujdesin e duhur mjekësor në vendin e duhur, shpesh më afër shtëpisë dhe pa pasur nevojë të shkoni në A&E. Për shembull, mund të referoheni në një klinikë lëndimesh të vogla ose të bëni një video-telefonatë me një mjek.

Si të telefononi shërbimet tona duke përdorur një përkthyes

ትክክለኛውን እንክብካቤ በትክክለኛው ቦታ እያገኙ መሆንዎን ያረጋግጡ

ለአደጋ ጊዜ አስቸኳይ እንክብካቤ ከፈለጉ እንደ የልብ ድካም፣ የደም መፍሰስ ችግር ወይም ከፍተኛ ደም መፍሰስ ካለ ብቻ ወደ A&E ይሂዱ።

ከሌሎች ምልክቶች ጋር ወደ A&E ከሄዱ፣ ትክክለኛውን እንክብካቤ ለማግኘት በትክክለኛው ቦታ ላይ ካልሆኑ ወደ ሌላ ቦታ ሊመለሱ እና ወደ ሌላ ቦታ ሊላኩ ይችላሉ። ከቆዩ፣ በጣም አስቸኳይ ሁኔታ ያለው ማንኛውም ሰው ከእርስዎ በኋላ ቢመጣም በመጀመሪያ ስለሚታይ በጣም ረጅም ጊዜ ይጠብቃሉ።

ወደ A&E መሄድ አለብህ ብለው ካሰቡ ነገር ግን ለሕይወት አስጊ ካልሆነ በ111 ላይ በነጻ NHS24 ይደውሉ

የኛን የስልክ አስተርጓሚ አገልግሎት በመጠቀም ይህንን ማድረግ ይችላሉ። NHS24 ትክክለኛውን የህክምና አገልግሎት በትክክለኛው ቦታ እንዲያገኙ ያግዝዎታል፣ ብዙ ጊዜ ወደ ቤትዎ ቅርብ እና ወደ A&E መሄድ ሳያስፈልግዎት። ለምሳሌ ወደ ቀላል የአካል ጉዳት ክሊኒክ ሊመሩ ወይም ከዶክተር ጋር የቪዲዮ ጥሪ ማድረግ ይችላሉ።

አስተርጓሚ በመጠቀም ወደ አገልግሎታችን እንዴት እንደሚደውሉ

تأكد من حصولك على الرعاية المناسبة في المكان المناسب لا تذهب إلى قسم الحوادث و الطوارئ “ايه آند إي A&E” إلا إذا كنت بحاجة إلى رعاية عاجلة لحالة طارئة مثل نوبة قلبية مشتبه بها أو سكتة دماغية أو نزيف مفرط. إذا ذهبت إلى A&E مع أعراض أخرى، فقد يتم رفضك وإرسالك إلى مكان آخر إذا لم تكن في المكان المناسب للحصول على الرعاية الصحيحة. إذا بقيت، فستنتظر لفترة طويلة جدًا حيث سيتم دائمًا رؤية أي شخص يعاني من حالة أكثر إلحاحًا أولاً، حتى لو جاء بعدك. إذا كنت تعتقد أنك بحاجة إلى الذهاب إلى A&E ولكنها ليست مهددة للحياة، فاتصل بـ NHS24 مجانًا على 111 يمكنك القيام بذلك باستخدام خدمة الترجمة عبر الهاتف. ستساعدك NHS24 في الحصول على الرعاية الطبية المناسبة في المكان المناسب، وغالبًا ما تكون أقرب إلى المنزل ودون الحاجة إلى الذهاب إلى A&E. على سبيل المثال، يمكن إحالتك إلى عيادة إصابات طفيفة أو إجراء مكالمة فيديو مع الطبيب.

كيفية إجراء مكالمة إلى خدماتنا باستخدام مترجم – How to Make a Call Using an Interpreter in Arabic

নিশ্চিত করুন যে আপনি সঠিক জায়গায় সঠিক যত্ন পাচ্ছেন।

সন্দেহজনক হার্ট অ্যাটাক, স্ট্রোক বা অতিরিক্ত রক্তপাতের মতো জরুরি অবস্থার জন্য যদি আপনার জরুরি চিকিৎসার প্রয়োজন হয় তবেই কেবল A&E-তে যান।

যদি আপনি অন্যান্য লক্ষণ নিয়ে A&E-তে যান, তাহলে সঠিক যত্ন নেওয়ার জন্য সঠিক জায়গায় না থাকলে আপনাকে ফিরিয়ে দেওয়া হতে পারে এবং অন্য কোথাও পাঠানো হতে পারে। যদি আপনি থেকে যান, তাহলে আপনাকে অনেকক্ষণ অপেক্ষা করতে হবে কারণ জরুরি অবস্থার সাথে জড়িত যে কাউকেই সবসময় প্রথমে দেখা হবে, এমনকি যদি তারা আপনার পরে আসে।

যদি আপনার মনে হয় আপনার A&E-তে যাওয়া উচিত কিন্তু এটি জীবনের জন্য হুমকিস্বরূপ নয়, তাহলে NHS24-কে 111 নম্বরে বিনামূল্যে কল করুন।

আপনি আমাদের টেলিফোন দোভাষী পরিষেবা ব্যবহার করে এটি করতে পারেন। NHS24 আপনাকে সঠিক জায়গায় সঠিক চিকিৎসা সেবা পেতে সাহায্য করবে, প্রায়শই বাড়ির কাছাকাছি এবং A&E-তে যাওয়ার প্রয়োজন ছাড়াই। উদাহরণস্বরূপ, আপনাকে একটি ছোটখাটো আঘাতের ক্লিনিকে রেফার করা যেতে পারে অথবা একজন ডাক্তারের সাথে ভিডিও কল করতে পারেন।

দোভাষীর সাহায্যে আমাদের পরিষেবাগুলিতে কীভাবে কল করবেন

Уверете се, че Получавате Правилната Помощ на Правилното Място

Отидете в спешното отделение, само ако се нуждаете от спешна помощ, като например инфаркт, инсулт или обилно кървене

Ако отидете в спешното отделение с други симптоми, може Ви изпратят някъде другаде, ако не сте на най-подходящото място, за да Ви се окаже правилната медицинска помощ. Ако останете в спешното отделение, е възможно да чакате дълго време, защото ако хора с по-животозастрашаващо състояние дойдат, те ще бъдат прегледани първи, дори и да са дошли след вас.

Ако смятате, че трябва да отидете в спешното отделение, но състоянието Ви не е животозастрашаващо, се обадете безплатно 24 часа в денонощието на линията за помощ към Националната Здравна Служба на телефон 111

Можете да се възползвате от услугата за преводач по телефона. 24-часовата линия за помощ към Националната Здравна Служба ще ви помогне да получите правилната медицинска помощ на правилното място, много често по-близо до дома Ви без да трябва да отивате в спешното отделение. Например, може да бъдете насочени към спешна клиника или да Ви бъде организирана видео консултация с лекар.

Как да се свържете с нас по телефона чрез преводач

確保你在正確的地方獲得適切的照顧

如非緊急情況，例如懷疑心臟病發、中風或嚴重出血，請勿前往急症室。

如果你因其他症狀前往急症室，而非接受正確治療的合適地點，你可能會被轉介到其他地方，甚至被拒絕接受診治。即使你真的留下來等候，如有更緊急病情的病人即使比你遲到，也會優先接受診治，因此你可能需要等候很長的時間。

如果你認為你需要去急症室，但情況並非危及生命的，請致電國民保健署24 免費熱線 111 查詢。

你可以透過我們的電話傳譯服務進行此操作。國民保健署24會幫助你獲得正確的醫療照顧，並確保你在合適的地點接受治療，通常會更接近你的住處，並無需前往急症室。例如你可以被轉介到輕微受傷診所或與醫生進行視像會診。

如何使用傳譯員來致電我們的服務

Ujistěte se, že dostáváte správnou péči na správném místě.

Na pohotovost choďte pouze v případě naléhavé péče, například při podezření na infarkt, mrtvici nebo nadměrné krvácení

Pokud půjdete na pohotovost s jinými příznaky, mohou vás odmítnout a poslat jinam, pokud nejste na správném místě, kde můžete dostat správnou péči. Pokud zůstanete, budete čekat velmi dlouho, protože každý, kdo má naléhavější stav, bude vždy ošetřen dříve, i když přišel po vás.

Pokud si myslíte, že musíte jít na pohotovost, ale není to život ohrožující, zavolejte zdarma na NHS24 na číslo 111

Můžete to udělat pomocí naší telefonní tlumočnické služby. NHS24 vám pomůže získat správnou lékařskou péči na správném místě, často blíže k vašemu domovu, a bez nutnosti jít na pohotovost. Například vás mohou poslat na kliniku pro menší zranění nebo si můžete domluvit videohovor s lékařem.

Jak zavolat na naše služby s podporou tlumočníka

Make Sure You Are Getting the Right Care in the Right Place

Only go to A&E if you need urgent care for an emergency such as a suspected heart attack, stroke or excessive bleeding.

If you go to A&E with other symptoms, you may be turned away and sent elsewhere if you are not in the right place to get the correct care. If you do stay, you will be waiting a very long time as anyone with a more urgent condition will always be seen first, even if they came in after you.

If you think you need to go to A&E but it is not life threatening call NHS24 free on 111

You can do this using our telephone interpreting service. NHS24 will help you get the right medical care in the right place, often closer to home and without the need to go to A&E. For example you could be referred to a minor injury clinic or have a video call with a doctor.

Direct patient access to telephone interpreting

اطمینان حاصل کنید که مراقبت مناسب را در مکان مناسب دریافت می‌کنید تنها در صورتی به بخش اورژانس (A&E) مراجعه کنید که به مراقبت فوری برای یک وضعیت اضطراری مانند حمله قلبی مشکوک، سکته مغزی یا خونریزی شدید نیاز دارید. اگر با علائم دیگر به اورژانس مراجعه کنید، ممکن است بازگردانده شده و به مکان دیگری هدایت شوید، زیرا در آنجا مراقبت مناسب برای شما ارائه نمی‌شود. در صورت ماندن، باید مدت زمان بسیار زیادی منتظر بمانید، چرا که افرادی با شرایط اضطراری‌تر همیشه در اولویت رسیدگی قرار دارند، حتی اگر بعد از شما آمده باشند. اگر فکر می‌کنید باید به اورژانس مراجعه کنید اما وضعیت‌تان تهدیدکننده زندگی نیست، با شماره 111 به‌صورت رایگان با سازمان خدمات درمانی ۲۴ ساعته (NHS 24) تماس بگیرید. شما می‌توانید این تماس را با استفاده از خدمات ترجمه تلفنی انجام دهید سازمان خدمات درمانی ۲۴ ساعته (NHS 24) به شما کمک خواهد کرد تا مراقبت پزشکی مناسب را در مکان مناسب دریافت کنید—اغلب نزدیک‌تر به خانه و بدون نیاز به مراجعه به اورژانس. برای مثال، ممکن است به یک کلینیک آسیب‌های جزئی ارجاع داده شوید یا با یک پزشک تماس تصویری داشته باشید

چگونه با استفاده از مترجم با ما تماس بگیرید. – How to Make a Call Using an Interpreter in Farsi

Assure-toi d’obtenir le bon service dans l’endroit adéquat.

Veuillez-vous rendre aux urgences uniquement si vous souffrez d’une situation d’urgence nécessitant des soins immédiats, comme un infarctus, un accident vasculaire cérébral ou une hémorragie importante

Si vous vous rendez aux urgences avec d’autres symptômes, vous risquez d’être refusé et renvoyé vers un autre établissement si les soins appropriés ne peuvent pas vous être dispensés sur place. Si vous restez, vous devrez attendre longtemps, car les personnes souffrant d’une affection plus urgente seront toujours examinées en priorité, même si elles sont arrivées après vous.

Si vous croyez avoir besoin de vous rendre aux urgences, mais que votre état n’est pas critique, veuillez appeler gratuitement le NHS24 au numéro 111

Vous pouvez utiliser notre service d’interprétation par téléphone. Le NHS 24 vous aidera à obtenir les soins médicaux appropriés dans un endroit approprié, souvent plus près de chez vous et sans avoir à vous rendre aux urgences.  il serait possible de vous référer à une clinique pour des blessures bénignes ou d’avoir un rendez-vous en ligne avec un médecin.

Comment appeler nos services avec un interprète

დარწმუნდით, რომ შესაბამის  მკურნალობას იტარებთ შესაბამის ადგილზე.

მიმართეთ A&E-ის (დახმარების განყოფილებას)  მხოლოდ მაშინ, როცა გადაუდებელი მკურნალობა გესაჭიროებათ, ისეთი სასწრაფო მდგომარეობისას, როგორიცაა გულის შეტევა, ინსულტი ან ძლიერი სისხლდენა

თუ თქვენ მიმართავთ A&E-ის (დახმარების განყოფილებას) სხვა სიმპტომებით, შეიძლება არ მიგიღონ და გადაგამისამართონ სხვა ადგილზე, იმის გამო. რომ ეს ადგილი არ შეესაბამებოდეს თქვენს მდგომარეობას. თუ აქ დარჩებით, თქვენ მოგიწევთ დიდი ხნით ლოდინი, რადგან ჯერ იმ პაციენტებს მოემსახურებიან, რომლებსაც უფრო სერიოზული მდგომარეობა აქვთ, თუნდაც თქვენს შემდეგ იყვნენ რიგში.

თუ ფიქრობთ, რომ გჭირდებათ A&E-ში (დახმარების განყოფილებაში) წასვლა, მაგრამ თქვენი მდგომარეობა სიცოცხლისთვის საშიში არ არის, უფასოდ დარეკეთ  NHS24-ზე (შოტლანდიის ეროვნული სატელეფონო ჯანდაცვისა და სატელეფონო მეთვალყურეობის ორგანიზაცია) ნომერზე 111

შეგიძლიათ ისარგებლოთ სატელეფონო თარჯიმნის სერვისით. NHS24 (შოტლანდიის ეროვნული სატელეფონო ჯანდაცვისა და სატელეფონო მეთვალყურეობის ორგანიზაცია) დაგეხმარებათ მიიღოთ შესაბამისი სამედიცინო დახმარება შესაბამის ადგილზე, ხშირად თქვენს სახლთან ახლოს და A&E-ში (დახმარების განყოფილება) წასვლის გარეშე. მაგალითად, თქვენ შესაძლოა, გადაგამისამართონ მცირე ტრავმების კლინიკაში ან გქონდეთ ვიდეო ზარი ექიმთან.

როგორ დავრეკოთ ჩვენს სერვისებზე თარჯიმნის დახმარებით

Βεβαιωθείτε ότι λαμβάνετε τη σωστή φροντίδα στο σωστό μέρος

Πηγαίνετε στο A &E μόνο εάν χρειάζεστε επείγουσα φροντίδα για έκτακτη ανάγκη, όπως υποψία καρδιακής προσβολής, εγκεφαλικού επεισοδίου ή υπερβολικής αιμορραγίας.

Εάν πάτε στο A &E με άλλα συμπτώματα, μπορεί να σας απορρίψουν και να σας στείλουν αλλού εάν δεν είστε στο σωστό μέρος για να λάβετε τη σωστή φροντίδα. Εάν μείνετε, θα περιμένετε πολύ καιρό, καθώς οποιοσδήποτε με μια πιο επείγουσα κατάσταση θα φαίνεται πάντα πρώτος, ακόμα κι αν ήρθε μετά από εσάς.

Εάν νομίζετε ότι πρέπει να πάτε στο A &E, αλλά δεν είναι απειλητικό για τη ζωή, καλέστε δωρεάν το NHS24 στο 111

Μπορείτε να το κάνετε αυτό χρησιμοποιώντας την υπηρεσία τηλεφωνικής διερμηνείας. Το NHS24 θα σας βοηθήσει να λάβετε τη σωστή ιατρική περίθαλψη στο σωστό μέρος, συχνά πιο κοντά στο σπίτι και χωρίς να χρειάζεται να πάτε στο A &E. Για παράδειγμα, θα μπορούσατε να παραπεμφθείτε σε μια κλινική μικρών τραυματισμών ή να έχετε μια βιντεοκλήση με έναν γιατρό.

Πώς να καλέσετε τις υπηρεσίες μας χρησιμοποιώντας διερμηνέα

सुनिश्चित करें कि आपको सही जगह पर सही देखभाल मिल रही है

केवल तभी आपातकालीन कक्ष में जाएं जब आपको किसी आपातकालीन स्थिति के लिए तत्काल देखभाल की आवश्यकता हो, जैसे कि संदिग्ध हृदयाघात, स्ट्रोक या अत्यधिक रक्तस्राव।

केवल तभी आपातकालीन कक्ष में जाएं जब आपको किसी आपातकालीन स्थिति के लिए तत्काल देखभाल की आवश्यकता हो, जैसे कि संदिग्ध हृदयाघात, स्ट्रोक या अत्यधिक रक्तस्राव। यदि आप रुकते हैं, तो आपको बहुत लंबा इंतजार करना पड़ेगा, क्योंकि अधिक गंभीर स्थिति वाले व्यक्ति को हमेशा पहले देखा जाएगा, भले ही वे आपके बाद आए हों।

यदि आपको लगता है कि आपको A&E में जाने की आवश्यकता है, लेकिन यह जीवन के लिए खतरा नहीं है, तो NHS24 को 111 पर निःशुल्क कॉल करें

आप हमारी टेलीफोन व्याख्या सेवा का उपयोग करके ऐसा कर सकते हैं। NHS24 आपको सही जगह पर सही चिकित्सा सेवा पाने में मदद करेगा, अक्सर घर के करीब और बिना A&E में जाने की आवश्यकता के। उदाहरण के लिए आपको मामूली चोट वाले क्लिनिक में भेजा जा सकता है या डॉक्टर से वीडियो कॉल पर बात की जा सकती है।

एक दुभाषिया (इंटरप्रेटर) का उपयोग करके हमारी सेवाओं के लिए कॉल कैसे करें

Bizonyosodjon meg róla, hogy a megfelelő helyen kapja a megfelelő ellátást!

Csak akkor menjen a sürgősségire, ha sürgős ellátásra van szüksége vészhelyzet esetén, mint például feltételezett szívroham, stroke vagy erős vérzés.

Ha más tünetekkel megy a sürgősségi osztályra, előfordulhat, hogy elküldik máshová, ahol megfelelő ellátást kaphat, ha nem a megfelelő helyen van. Ha mégis marad, akkor nagyon sokáig kell várakoznia, mivel a sürgősebb állapotban lévőket mindig előbb látják el, még akkor is, ha azok Ön után érkeztek.

Ha úgy gondolja, hogy a sürgősségire kell mennie, de az állapota nem életveszélyes, hívja az NHS24-et ingyenesen a 111-es számon.

Ezt teheti a telefonos tolmácsszolgálatunk segítségével. Az NHS24 segít abban, hogy a megfelelő egészségügyi ellátást kapjon a megfelelő helyen, gyakran közelebb az otthonához, anélkül, hogy sürgősségire kellene mennie. Például tovább irányíthatják egy kisebb sérüléseket ellátó klinikára, vagy videóhíváson keresztül konzultálhat orvossal.

Hogyan léphet kapcsolatba velünk tolmács segítségével

Assicurati di ricevere le cure giuste nel posto giusto

Vai al pronto soccorso solo se hai bisogno di cure urgenti per un’emergenza come un sospetto infarto, ictus o sanguinamento eccessivo.

Se vai al pronto soccorso con altri sintomi, potresti essere allontanato e mandato altrove se non sei nel posto giusto per ottenere le cure corrette. Se rimani, aspetterai molto tempo poiché chiunque abbia una condizione più urgente verrà sempre visto per primo, anche se è venuto dopo di te.

Se pensi di dover andare al pronto soccorso ma non sei in pericolo di vita, chiama NHS24 gratuitamente al 111

Puoi farlo utilizzando il nostro servizio di interpretariato telefonico. NHS24 ti aiuterà a ottenere le giuste cure mediche nel posto giusto, spesso più vicino a casa e senza la necessità di andare al pronto soccorso. Ad esempio, potresti essere indirizzato a una clinica per lesioni minori o fare una videochiamata con un medico.

Come effettuare una chiamata ai nostri servizi utilizzando un interprete

Mek shor say yu dae get di rait kɛa na di rait plas

Onli go A&E if yu nid urjɛnt kɛa fɔ wan ɛmɛrjɛnsi lɛk wan suspekt way gɛt hɑt attak, strok ɔ excessive blɛdɪn.

If yu go A&E wit ɔda simptɔm, dɛm kin sɛn yu away ɔda sai if yu nɔ dae na di rait plas fɔ gɛt di kɔrɛkt kea. If yu stay, yu go dae wait fɔ vɛri long tɛm as enibɔdi wae gɛt mōre urjɛnt kondishon go dae si fɔs, ɛn ɛven if dɛm kam in afta yu.

If yu tink yu nɛd fɔ gɔ to A&E but norto lyfe thrɛtɛn kɔl NHS24 frɛ na 111

Yɔ kin du dis yuzin a telɛfɔn intɛrpritin savis. NHS24 go hɛp yu fɔ gɛt di rait mɛdikal kɛa na di rait plas, ɔftɛn klɔs na hɔm ɛn witɔut di nid fɔ gɔ na A&E. Fɔ ɛksɛmpl, yu fit bɛ rɛfɛrd to d maɪnɔ injuri klɪnɪk ɔr gɛt a video kɔl wit a dɔkta.

Hɔw fɔ mek wan kɔl na wɛ savis wae yɔu go usɛ intɛrprɛta

ئەوە دڵنیا بکەرەوە کە بایەخی دروست لەشوێنی دروست وەردەگریت بەتەنها ئەو کاتە بچۆ بۆ بەشی رووداو و کتوپڕی A&E ئەگەر پێویستت بە بایەخپێدانی کتوپڕی بۆ حاڵەتی کتوپڕی وەک جەڵدەی دڵی گومانلێکراو و جەڵدەی مێشک یاخود خوێنبەربوونی زۆر. ئەگەر چوویت بۆ بەشی رووداو و کتوپڕی A&E بۆ نیشانەی دیکە، رەنگە رەتبکرێیتەوە و بنێردرێیت بۆ شوێنێکی دیکە ئەگەر لەشوێنی دروست نەبوویت تاوەکو بایەخی دروست وەربگریت. ئەگەر مایتەوە، ئەوا ماوەیەکی درێژ چاوەڕوانی دەکەیت چونکە کەسێکی دیکە کە بارودۆخی کتوپڕی هەیە هەمیشە یەکەمجار ئەو دەبینرێت تەنانەت لەپاش تۆشەوە هاتبێت. ئەگەر لاتوایە کە دەبێت بچیت بۆ بەشی رووداو و کتوپڕێ A&E بەڵام دۆخەکەت مەترسی لەسەر ژیانت نیە ئەوا تەلەفۆن بکە بۆ NHS24 بەخۆڕایی بەژمارە 111 دەتوانیت ئەمە بکەیت لەرێی بەکارهێنانی خزمەتگوزاری وەرگێرانی سەرتەلەفۆنمانەوە. NHS24 یارمەتیت دەدات کە بایەخی پزیشکی دروست وەرگریت لە شوێنی دروست، بەزۆری نزیک لەماڵەوە و بەبێ ئەوەی پێویست بێت بچیت بۆ بەشی رووداو و کتوپڕی A&E. بۆ نمونە دەکرێت کە رەوانەی لای نۆرینگەی برینداری سوک بکرێیت یاخود تەلەفۆنی ڤیدیۆییت هەبێت لەگەڵ پزیشکێکدا.

چگونه با استفاده از مترجم با ما تماس بگیرید. – How to Make a Call Using an Interpreter in Kurdish

Pārliecinieties, ka saņemat pareizo aprūpi pareizajā vietā

Uz A&E dodieties tikai tad, ja jums nepieciešama steidzama palīdzība, piemēram, ja ir aizdomas par sirdslēkmi, insultu vai pārmērīgu asiņošanu.

Ja uz A&E vērsīsieties ar citiem simptomiem, jūs, iespējams, atteiksies un nosūtīs citur, ja neatradīsieties pareizajā vietā, kur jums tiks sniegta atbilstoša aprūpe. Ja jūs tomēr paliksiet, jūs gaidīsiet ļoti ilgi, jo visi, kam ir steidzamāka slimība, vienmēr tiks pieņemti pirmie, pat ja viņi ieradušies pēc jums.

Ja domājat, ka jums jādodas uz A&E, bet tas neapdraud dzīvību, zvaniet uz NHS24 pa bezmaksas tālruni 111.

To varat izdarīt, izmantojot mūsu mutiskās tulkošanas pa tālruni pakalpojumu. NHS24 palīdzēs jums saņemt pareizo medicīnisko aprūpi pareizajā vietā, bieži vien tuvāk mājām un bez nepieciešamības doties uz A&E. Piemēram, jūs varētu nosūtīt uz nelielu traumu klīniku vai veikt videozvanu ar ārstu.

Kā piezvanīt mūsu dienestiem, izmantojot tulka pakalpojumus

Sala nyonso mpo Ozwa Soins ya malamu na esika ebongi

Kende kaka na A&E soki ozali na mposa ya lisalisi ya nokinoki mpo na likambo ya mbalakaka lokola oyo bakanisaka ete bazali na bokono ya motema, AVC, to kobima makila ebele.

Soki okeyi na A&E na bokono mosusu, bakoki kozongisa yo to mpe kotinda yo esika mosusu soki ozalaki na esika ya malamu te mpo na kozwa lisalisi. Soki otie moto makasi otikali, okozela ntango molayi mpamba, pe moto nyonso oyo azali na bokono ya monene bako yamba ye na lombango mpe liboso, ata soki ayaki na nsima na yo.

Soki okanisi ete osengeli kokende na A&E kasi ezali na likama ya bomoyi mpe kufa te, benga NHS24 ofele na 111

Okoki kosala yango na lisungi ya ba interpretre na biso na telefone. Benga NHS24 bakosalisa yo ozwa lisungi ya monganga ya malamu na esika ya esengeli, mbala mingi ekoki kosala penepene na ndako na bongo tina ya kokenge na A&E ekosala te. Na ndakisa, bakoki kotinda yo na kliniki to kobengela yo monganga na nzela ya video.

Ndenge nini ya kobenga na ba services na biso mpe kosalela interprete

Įsitikinkite, kad gaunate tinkamą priežiūrą tinkamoje vietoje

Važiuokite į A&E tik tuo atveju, jei jums reikia skubios pagalbos dėl neatidėliotinos pagalbos, pvz., įtariamo širdies priepuolio, insulto ar gausaus kraujavimo.

Jei kreipiatės į A&E su kitais simptomais, galite būti nepriimti ir išsiųsti kitur, kur būtų tinkama vieta, kad gautumėte priežiūrą. Jei pasiliksite, lauksite labai ilgai, nes visi, kurių būklė sunkesnė, visada bus matomi pirmieji, net jei jie ateis vėliau po jūsų.

Jei manote, kad jums reikia kreiptis į A&E, bet tai nekelia pavojaus gyvybei, skambinkite NHS24 nemokamu numeriu 111

Tai galite padaryti naudodami mūsų vertimo žodžiu paslaugą telefonu. NHS24 padės gauti reikiamą medicininę priežiūrą reikiamoje vietoje, dažnai arčiau namų ir nereikia vykti į A&E. Pavyzdžiui, galite būti nukreipti į nedidelių sužalojimų kliniką arba gauti vaizdo pokalbį su gydytoju.

Kaip paskambinti į mūsų paslaugas naudojant vertėją

确保您在合适的场所获得恰当的诊疗

仅当您在紧急情况需要紧急救治时（例如疑似心脏病发作、中风或严重出血），方可前往急诊科就诊。

如果您因其他症状前往急诊科，但因该科室无法提供相应诊疗，您可能会被拒绝收治，并被转诊至其他科室就诊。即使选择留下等候，由于急诊科会优先处理更危急的患者（即使他们比您晚到），您也可能需要等待很长时间。

若您认为需要前往急诊但病情不危及生命，请拨打NHS24免费热线111咨询。

您可使用我们的电话口译服务进行沟通。NHS24将协助您在合适的场所获得恰当的诊治，通常距离您家更近，且无需前往急诊科。例如，您可能会被转诊至轻伤门诊或与医生进行视频诊疗。

如何通过口译员拨打我们的服务电话

Kunuunsa Sirrii Bakka Sirritti Argachaa Jiraachuu Keessan Mirkaneessaa

Yoo haala hatattamaa kan akka dhukkuba onnee, dhiigni sammuu keessatti dhangala’uu ykn garmalee dhiiguu shakkameef kunuunsa hatattamaa yoo barbaaddan qofa gara A&E dhaqaa.

Mallattoolee biroo qabattanii gara A&E yoo deemtan, kunuunsa sirrii argachuuf bakka sirrii ta’etti yoo hin jirtan ta’e gara biraa deemuu fi bakka biraatti ergamuu dandeessu. Yoo turtan, namni haala ariifachiisaa irra jiru kamiyyuu yoo isin boodde dhufeyyuu yeroo hunda dursee waan ilaalamuuf, yeroo baay’ee dheeraa eeguu dandeessu.

Yoo gara A&E deemuun barbaachisaadha jettanii yaaddan garuu bilbila lubbuu namaa balaadhaaf hin saaxille ta’e NHS24 irratti bilisaan 111 bilbilaa

Kana gochuu kan dandeessan tajaajila hiikaa afaanii keenya fayyadamuudhaani. NHS24 kunuunsa fayyaa sirrii bakka sirrii ta’etti, yeroo baay’ee manaatti dhihoo fi gara A&E osoo hin deemin akka argattu isin gargaara. Fakkeenyaaf, gara kilinika miidhaan salphaan irra gaheetti qajeelfamuu ykn viidiyoodhaan doktoratti bilbiluu dandeessu.

Turjumaana fayyadamuudhaan akkamitti gara tajaajila keenyaatti bilbiluu akka dandeenyu

ډاډ ترلاسه کړئ چې تاسو په سم ځای کې سمه پاملرنه ترلاسه کوئ یوازې هغه وخت A&E ته لاړ شئ که تاسو د بیړني حالت لپاره بیړنۍ پاملرنې ته اړتیا لرئ لکه د زړه حمله، سټروک یا ډیر خونریزي. که تاسو د نورو نښو نښانو سره A&E ته لاړ شئ، نو ممکن تاسو بیرته وګرځول شي او بل ځای ته واستول شي که تاسو د سم پاملرنې ترلاسه کولو لپاره په سم ځای کې نه یاست. که تاسو پاتې شئ، نو تاسو به ډیر اوږد انتظار وکړئ ځکه چې هر هغه څوک چې ډیر عاجل حالت ولري تل به لومړی لیدل کیږي، حتی که دوی ستاسو وروسته راشي. که تاسو فکر کوئ چې تاسو اړتیا لرئ چې A&E ته لاړ شئ مګر دا د ژوند ګواښونکی نه دی نو NHS24 ته په 111 وړیا زنګ ووهئ. تاسو دا زموږ د ټیلیفون ژباړې خدماتو په کارولو سره کولی شئ. NHS24 به تاسو سره په سم ځای کې سم طبي پاملرنه ترلاسه کولو کې مرسته وکړي، ډیری وختونه کور ته نږدې او پرته له دې چې A&E ته لاړ شئ. د مثال په توګه، تاسو کولی شئ د کوچني ټپي کیدو کلینیک ته راجع شئ یا د ډاکټر سره ویډیو زنګ ووهئ.

څنګه د ژباړونکي په کارولو سره موږ خپل خدماتو ته زنګ ووهو. – How to Make a Call Using an Interpreter in Pashto

Upewnij się, że otrzymujesz właściwą opiekę we właściwym miejscu

Udaj się na szpitalny oddział ratunkowy tylko wtedy, gdy potrzebujesz pilnej opieki w nagłych przypadkach, takich jak podejrzenie zawału serca, udar mózgu lub nadmierne krwawienie.

Jeśli zgłosisz się na szpitalny oddział ratunkowy z innymi objawami, możesz zostać odesłany/-a
w inne miejsce, w którym będziesz mógł/mogła skorzystać z odpowiedniej opieki. Jeśli zostaniesz na oddziale, spędzisz bardzo długi czas w oczekiwaniu na wizytę, ponieważ osoby z bardziej pilnymi dolegliwościami zawsze będą przyjmowane w pierwszej kolejności, nawet jeśli zgłosiły się do szpitala po Tobie.

Jeśli uważasz, że musisz udać się na szpitalny oddział ratunkowy, ale stan, w jakim się znajdujesz, nie zagraża Twojemu życiu, zadzwoń pod bezpłatny numer NHS24 111.

Możesz to zrobić, korzystając z naszej usługi tłumaczenia telefonicznego. NHS24 pomoże Ci skorzystać z właściwej opieki medycznej we właściwym miejscu, często bliżej domu i bez konieczności udawania się na szpitalny oddział ratunkowy. Możesz na przykład zostać skierowany/-a do poradni leczenia drobnych urazów lub umówić się na wideorozmowę z lekarzem.

W jaki sposób nawiązać połączenie telefoniczne, aby skontaktować się z naszymi usługami korzystając z pomocy tłumacza ustnego

Certifique-se de que está a receber os cuidados certos no local certo

Somente procure o Serviço de Urgência quando necessitar de cuidados emergências para uma emergência, como uma suspeita de ataque cardíaco, acidente vascular cerebral ou hemorragia excessiva.

Caso se dirija ao Serviço de Urgência com outros sintomas, poderá ser rejeitado/a e enviado para outro local se não estiver no sítio certo para receber os cuidados corretos. Se optar por aguardar, poderá levar algum tempo, uma vez que qualquer pessoa com um problema mais urgente será sempre atendia em primeiro lugar, mesmo que tenha chegado depois dele.

Caso ache que precisa de ir às Urgências, mas não corre perigo de vida, ligue gratuitamente para o NHS24 através do número 111.

Poderá fazê-lo através do nosso serviço de interpretação telefónica. O NHS24 o/a auxiliará a receber os cuidados médicos adequados no local adequado, muitas vezes mais próximo de casa e sem a necessidade de se deslocar as Urgências. Por exemplo, pode ser encaminhado para uma clínica de ferimentos ligeiros ou realizar uma videoconferência com um médico.

Como telefonar para os nossos serviços utilizando um intérprete

ਯਕੀਨੀ ਬਣਾਓ ਕਿ ਤੁਹਾਨੂੰ ਸਹੀ ਜਗ੍ਹਾ ‘ਤੇ ਸਹੀ ਦੇਖਭਾਲ ਮਿਲ ਰਹੀ ਹੈ।

ਸਿਰਫ਼ ਤਾਂ ਹੀ A&E ਜਾਓ ਜੇਕਰ ਤੁਹਾਨੂੰ ਕਿਸੇ ਐਮਰਜੈਂਸੀ ਲਈ ਤੁਰੰਤ ਦੇਖਭਾਲ ਦੀ ਲੋੜ ਹੋਵੇ ਜਿਵੇਂ ਕਿ ਸ਼ੱਕੀ ਦਿਲ ਦਾ ਦੌਰਾ, ਸਟ੍ਰੋਕ ਜਾਂ ਬਹੁਤ ਜ਼ਿਆਦਾ ਖੂਨ ਵਹਿਣਾ।

ਜੇਕਰ ਤੁਸੀਂ ਹੋਰ ਲੱਛਣਾਂ ਦੇ ਨਾਲ A&E ਜਾਂਦੇ ਹੋ, ਤਾਂ ਤੁਹਾਨੂੰ ਵਾਪਸ ਭੇਜ ਦਿੱਤਾ ਜਾ ਸਕਦਾ ਹੈ ਅਤੇ ਕਿਤੇ ਹੋਰ ਭੇਜਿਆ ਜਾ ਸਕਦਾ ਹੈ ਜੇਕਰ ਤੁਸੀਂ ਸਹੀ ਦੇਖਭਾਲ ਪ੍ਰਾਪਤ ਕਰਨ ਲਈ ਸਹੀ ਜਗ੍ਹਾ ‘ਤੇ ਨਹੀਂ ਹੋ। ਜੇ ਤੁਸੀਂ ਰੁਕਦੇ ਹੋ, ਤਾਂ ਤੁਹਾਨੂੰ ਬਹੁਤ ਲੰਮਾ ਸਮਾਂ ਇੰਤਜ਼ਾਰ ਕਰਨਾ ਪਵੇਗਾ ਕਿਉਂਕਿ ਕਿਸੇ ਵੀ ਵਿਅਕਤੀ ਨੂੰ ਜਿਸਦੀ ਜ਼ਿਆਦਾ ਜ਼ਰੂਰੀ ਸਥਿਤੀ ਹੈ, ਹਮੇਸ਼ਾ ਪਹਿਲਾਂ ਦੇਖਿਆ ਜਾਵੇਗਾ, ਭਾਵੇਂ ਉਹ ਤੁਹਾਡੇ ਤੋਂ ਬਾਅਦ ਆਇਆ ਹੋਵੇ।

ਜੇਕਰ ਤੁਹਾਨੂੰ ਲੱਗਦਾ ਹੈ ਕਿ ਤੁਹਾਨੂੰ A&E ਜਾਣਾ ਚਾਹੀਦਾ ਹੈ ਪਰ ਇਹ ਜਾਨਲੇਵਾ ਨਹੀਂ ਹੈ ਤਾਂ NHS24 ਨੂੰ 111 ‘ਤੇ ਮੁਫ਼ਤ ਕਾਲ ਕਰੋ।

ਤੁਸੀਂ ਇਹ ਸਾਡੀ ਟੈਲੀਫ਼ੋਨ ਦੁਭਾਸ਼ੀਆ ਸੇਵਾ ਦੀ ਵਰਤੋਂ ਕਰਕੇ ਕਰ ਸਕਦੇ ਹੋ। NHS24 ਤੁਹਾਨੂੰ ਸਹੀ ਡਾਕਟਰੀ ਦੇਖਭਾਲ ਸਹੀ ਜਗ੍ਹਾ ‘ਤੇ ਪ੍ਰਾਪਤ ਕਰਨ ਵਿੱਚ ਮਦਦ ਕਰੇਗਾ, ਅਕਸਰ ਘਰ ਦੇ ਨੇੜੇ ਅਤੇ A&E ਜਾਣ ਦੀ ਲੋੜ ਤੋਂ ਬਿਨਾਂ। ਉਦਾਹਰਣ ਵਜੋਂ, ਤੁਹਾਨੂੰ ਇੱਕ ਛੋਟੀ ਜਿਹੀ ਸੱਟ ਦੇ ਕਲੀਨਿਕ ਵਿੱਚ ਭੇਜਿਆ ਜਾ ਸਕਦਾ ਹੈ ਜਾਂ ਡਾਕਟਰ ਨਾਲ ਵੀਡੀਓ ਕਾਲ ਕੀਤੀ ਜਾ ਸਕਦੀ ਹੈ।

ਇਕ ਅਨੁਵਾਦਕ (ਇੰਟਰਪ੍ਰੇਟਰ) ਦੀ ਮਦਦ ਨਾਲ ਸਾਡੀ ਸੇਵਾ ਨੂੰ ਕਾਲ ਕਿਵੇਂ ਕਰਨੀ ਹੈ

Asigurați-vă că primiți îngrijirea potrivită în locul potrivit

Mergeți la A&E numai dacă aveți nevoie de îngrijire pentru o urgență, cum ar fi un atac de cord, un accident vascular cerebral sau o sângerare excesivă.

Dacă mergeți la A&E cu alte simptome, este posibil să fiți refuzat și trimis în altă parte dacă nu vă aflați în locul potrivit pentru a primi îngrijirea corectă. Dacă rămâi, vei aștepta foarte mult timp, deoarece oricine cu o afecțiune mai urgentă va fi întotdeauna văzut primul, chiar dacă a venit după tine.

Dacă credeți că trebuie să mergeți la A&E, dar nu vă pune viața în pericol, sunați gratuit la NHS24 la 111

Puteți face acest lucru folosind serviciul nostru de interpretariat telefonic. NHS24 vă va ajuta să obțineți îngrijirea medicală potrivită la locul potrivit, adesea mai aproape de casă și fără a fi nevoie să mergeți la A&E. De exemplu, ați putea fi îndrumat către o clinică pentru răni minore sau puteți avea un apel video cu un medic.

Cum să efectuați un apel către serviciile noastre folosind un interpret

Убедитесь, что вы получаете правильную медицинскую помощь в нужном месте

Обращайтесь в отделение неотложной помощи (A&E) только в случае экстренной необходимости, например, при подозрении на сердечный приступ, инсульт или сильное кровотечение.

Если вы обратитесь в A&E с другими симптомами, вас могут развернуть и направить в другое учреждение, если это не то место, где вы сможете получить надлежащую помощь. Если вы всё же решите остаться, будьте готовы к очень долгому ожиданию, так как пациенты с более срочными состояниями будут приниматься в первую очередь, даже если они пришли позже вас.

Если вы считаете, что вам нужно в A&E, но ситуация не угрожает жизни — позвоните бесплатно по номеру 111 в NHS24.

Вы можете сделать это с помощью нашей телефонной услуги перевода.  NHS24 поможет вам получить необходимую медицинскую помощь в правильном месте, часто ближе к дому и без необходимости ехать в A&E. Например, вас могут направить в клинику неотложной помощи при лёгких травмах или организовать видеозвонок с врачом. 

Как позвонить в наши службы с помощью переводчика

ඔබට නිවැරදි ස්ථානයේ නිවැරදි සත්කාර ලැබෙන බවට වග බලා ගන්න

සැක සහිත හෘදයාබාධයක්, ආඝාතයක් හෝ අධික රුධිර වහනයක් වැනි හදිසි අවස්ථාවක් සඳහා හදිසි ප්‍රතිකාර අවශ්‍ය නම් පමණක් A&E වෙත යන්න.

ඔබ වෙනත් රෝග ලක්ෂණ සහිතව A&E වෙත ගියහොත්, නිවැරදි ප්‍රතිකාර ලබා ගැනීමට ඔබ නිවැරදි ස්ථානයේ නොමැති නම්, ඔබව හරවා යවා වෙනත් ස්ථානයකට යවනු ලැබේ. ඔබ රැඳී සිටියහොත්, වඩාත් හදිසි තත්වයක් ඇති ඕනෑම අයෙකු සෑම විටම පළමුව පරික්ෂා කරන බැවින්, ඔවුන් ඔබට පසුව පැමිණියද, ඔබට ඉතා දිගු කාලයක් බලා සිටීමට සිදුවනු ඇත.

ඔබට A&E වෙත යාමට අවශ්‍ය යැයි ඔබ සිතන්නේ නම්, නමුත් එය ජීවිතයට තර්ජනයක් නොවේ නම්, 111 ට NHS24 නොමිලේ අමතන්න.

අපගේ දුරකථන භාෂණ පරිවර්තන සේවාව භාවිතයෙන් ඔබට මෙය කළ හැකිය. NHS24 ඔබට නිවැරදි වෛද්‍ය ප්‍රතිකාර නිවැරදි ස්ථානයේ ලබා ගැනීමට උපකාරී වනු ඇත, බොහෝ විට නිවසට සමීපව A&E වෙත යාමේ අවශ්‍යතාවයකින් තොරව එය සිදු කළ හැක. උදාහරණයක් ලෙස ඔබව සුළු තුවාල සායනයකට යොමු කළ හැකිය, නැතහොත් වෛද්‍යවරයෙකු සමඟ වීඩියෝ ඇමතුමක් ලබා ගත හැකිය.

භාෂණ පරිවර්තකවරයෙකු භාවිතා කරමින් අප සේවාව හා සම්බන්ධවන්නේ කෙසේ ද 

Uistite sa, že dostávate správnu starostlivosť na správnom mieste.

Na pohotovosť choďte iba v prípade naliehavej starostlivosti, ako je podozrenie na infarkt, mŕtvicu alebo nadmerné krvácanie.

Ak pôjdete na pohotovosť s inými príznakmi, môžu vás odmietnuť a poslať na iné miesto, ak nie ste na správnom mieste, kde môžete získať správnu starostlivosť. Ak zostanete, budete čakať veľmi dlho, pretože každý, kto má naliehavejší stav, bude vždy ošetrený skôr, aj keď prišiel po vás.

Ak si myslíte, že musíte ísť na pohotovosť, ale nie je to život ohrozujúce, zavolajte na bezplatnú linku NHS24 na čísle 111.

Môžete tak urobiť pomocou našej telefónnej tlmočníckej služby. NHS24 vám pomôže získať správnu lekársku starostlivosť na správnom mieste, často bližšie k vášmu domovu a bez potreby ísť na pohotovosť. Napríklad vás môžu poslať do kliniky pre menšie zranenia alebo si môžete dohodnúť videohovor s lekárom.

Ako zavolať na naše služby s pomocou tlmočníka

Hubi in aad ka Heleyso Daryeelka Saxda ah oo aad ka heleyso Goobta Saxda ah

Kaliya tag A&E haddii aad u baahan tahay daryeel degdeg ah xaalad degdeg ah sida wadne xanuunka la tuhunsan yahay, istaroog/faaliga ama dhiig-bax xad-dhaaf ah.

Haddii aad u tagto A&E oo leh astaamo kale, waxaa laga yaabaa in lagu celiyo oo meel kale laguu diro haddii aadan joogin meesha saxda ah si aad u hesho daryeelka saxda ah. Haddii aad joogtid, waxaad sugi doontaa wakhti aad u dheer maadaama qof kasta oo xaalad degdeg ah leh mar walba la arki doono marka hore, xitaa haddii ay ku soo galeen adiga dabadiis.

Haddii aad u malaynayso inaad u baahan tahay inaad aado A&E laakiin ayansan ahayn xalad nafta halis gelin karto wac NHS24 lambarka bilaashka ah 111

Waxaad taas ku samayn kartaa addoo isticmaalaya adeegayaga turjumaada telefoonka. NHS24 waxay kaa caawin doontaa inaad hesho daryeelka caafimaad ee saxda ah meesha saxda ah, inta badan guriga kuugu dhow oo aan u baahnayn inaad aado A&E. Tusaale ahaan waxaa laguu gudbin karaa rugta dhaawaca fudud ama waxaad la yeelan kartaa takhtar muuqaal ah.

Sida loo waco adeegyadeena adigoo adeegsanayna turjumaan

Asegúrese de recibir la atención adecuada en el lugar adecuado

Acuda a urgencias sólo si necesita atención urgente por una emergencia como un presunto infarto de miocardio, un ictus o una hemorragia excesiva.

Si va a urgencias con otros síntomas, puede que le rechacen y le envíen a otro sitio si no está en el lugar adecuado para recibir la atención correcta. Si se queda, tendrá que esperar mucho tiempo, ya que siempre se atenderá primero a las personas con una enfermedad más urgente, aunque hayan llegado después que usted.

Si cree que necesita ir a urgencias pero su vida no corre peligro, llame gratis al NHS24 al 111

Puede hacerlo a través de nuestro servicio de interpretación telefónica. NHS24 le ayudará a recibir la atención médica adecuada en el lugar adecuado, a menudo más cerca de casa y sin necesidad de acudir a urgencias. Por ejemplo, puedes ser derivado a una clínica de lesiones leves o tener una videollamada con un médico.

Cómo hacer una llamada a nuestros servicios con un intérprete

Hakikisha unapata huduma inayofaa mahali panapofaa.

Unapaswa kwenda A&E (Ajali na Dharura) pale tu unapohitaji huduma ya haraka kwa tatizo la dharura kama vile unaposhuku mshtuko wa moyo, kiharusi, au kutokwa na damu nyingi.

Ukienda A&E kwa matatizo mengine, unaweza kuambiwa uende sehemu nyingine ikiwa huko ndio mahali sahihi pa kupata huduma unayohitaji. Na hata ukikaa, utalazimika kusubiri kwa muda mrefu sana kwa sababu mgonjwa yeyote mwenye tatizo la dharura zaidi atapewa kipaumbele kwanza, hata kama amefika baada yako.

Ikiwa unafikiri unahitaji kwenda A&E lakini hali yako si ya hatari kwa maisha, piga simu NHS24 bure kwa nambari 111.

Unaweza kutumia huduma yetu ya wakalimani wa simu kufanya hivyo. NHS24 itakusaidia kupata huduma sahihi ya matibabu mahali panapofaa, mara nyingi karibu na nyumbani kwako na bila kulazimika kwenda A&E. Kwa mfano, unaweza kupelekwa kwenye kliniki ya majeraha madogo au kufanya mazungumzo ya video na daktari.

Jinsi ya kupiga simu kwa huduma zetu kwa kutumia mkalimani

சரியான இடத்தில் சரியான பராமரிப்பைப் பெறுவதை உறுதிப்படுத்திக் கொள்ளுங்கள்.

சந்தேகிக்கப்படும் மாரடைப்பு, பக்கவாதம் அல்லது அதிக இரத்தப்போக்கு போன்ற அவசரநிலைக்கு அவசர சிகிச்சை தேவைப்பட்டால் மட்டுமே ஏ&ஈ-க்குச் (A&E) செல்லவும்.

நீங்கள் வேறு அறிகுறிகளுடன் A&E-க்குச் சென்றால், சரியான கவனிப்பைப் பெற நீங்கள் சரியான இடத்தில் இல்லையென்றால், நீங்கள் திருப்பி வேறு இடத்திற்கு அனுப்பப்படலாம். நீங்கள் காத்திருக்க முடிவு செய்தால், நீங்கள் மிக நீண்ட நேரம் காத்திருக்க வேண்டியிருக்கும், ஏனெனில் மிகவும் அவசரமான நிலையில் உள்ள எவரும் எப்போதும் முதலில் காணப்படுவார்கள், அவர்கள் உங்களுக்குப் பிறகு வந்தாலும் கூட.

நீங்கள் A&E-க்குச் செல்ல வேண்டும் என்று நினைத்தாலும், அது உயிருக்கு ஆபத்தானது அல்ல என்றால், 111 என்ற எண்ணில் NHS24 ஐ இலவசமாக அழைக்கலாம்.

எங்கள் தொலைபேசி மொழிபெயர்ப்பு சேவையைப் பயன்படுத்தி நீங்கள் இதைச் செய்யலாம். NHS24 உங்களுக்கு சரியான மருத்துவ சேவையை சரியான இடத்தில் பெற உதவும், பெரும்பாலும் வீட்டிற்கு அருகிலும் A&E-க்கு செல்ல வேண்டிய அவசியமின்றியும். உதாரணமாக, நீங்கள் ஒரு சிறு கிளினிக்கு பரிந்துரைக்கப்படலாம் அல்லது ஒரு மருத்துவரிடம் வீடியோ அழைப்பு செய்யலாம்.

மொழிபெயர்ப்பாளரைப் பயன்படுத்தி எங்கள் சேவைகளுக்கு எப்படி அழைப்பது

ኣብ ትኽክለኛ ቦታ ትኽክለኛ ክንክን ትረክብ ከምዘለኻ ኣረጋግጽ

ንህጹጽ ኩነታት ከም ጥርጡር ወቕዒ ልቢ፡ ወቕዒ ወይ ካብ መጠን ንላዕሊ ምፍሳስ ደም ህጹጽ ክንክን ምስ ዘድልየካ ጥራይ እዩ ናብ A&E ኪድ።

ካልእ ምልክታት ሒዝካ ናብ A&E እንተኸይድካ፡ ቅኑዕ ክንክን ንምርካብ ኣብ ትኽክለኛ ቦታ እንተዘይሃሊኻ ንድሕሪት ተመሊስካ ናብ ካልእ ቦታ ክትለኣኽ ትኽእል ኢኻ። እንተጸኒሕካ፡ ዝኾነ ዝያዳ ህጹጽ ኩነታት ዘለዎ ሰብ ዋላ ደድሕሬኻ እንተኣተወ ኩሉ ግዜ መጀመርታ ስለዝረአ ኣዝዩ ነዊሕ ግዜ ክትጽበ ኢኻ።

ናብ A&E ክትከይድ ኣለካ ኢልካ እንተሓሲብካ ግን ንህይወት ኣብ ሓደጋ ዘእቱ እንተዘይኮይኑ ናብ NHS24 free ብ 111 ደውሉ።

ነዚ ክትገብርዎ ትኽእሉ ናይ ቴሌፎን ናይ ምትርጓም ኣገልግሎትና ተጠቒምኩም። NHS24 ትክክለኛውን የህክምና አገልግሎት በትክክለኛው ቦታ እንዲያገኙ ያግዝዎታል፣ ብዙ ጊዜ ወደ ቤትዎ ቅርብ እና ወደ A&E መሄድ ሳያስፈልግዎት። ለምሳሌ ወደ ቀላል የአካል ጉዳት ክሊኒክ ሊመሩ ወይም ከዶክተር ጋር የቪዲዮ ጥሪ ማድረግ ይችላሉ።

ከመይ ጌርና ናብ ኣገልግሎትና ተርጓሚ ተጠቂምና ክንድዉል ንኽእል

Doğru Bakımı Doğru Yerde Aldığınızdan Emin Olun

Sadece acil bir durumunuz varsa A&E’ye (Acil Servis) gidin — örneğin kalp krizi şüphesi, felç veya aşırı kanama gibi.

Başka semptomlarla A&E’ye giderseniz, doğru bakım için doğru yerde olmadığınız takdirde geri çevrilebilir ve başka bir yere yönlendirilebilirsiniz. Kalmanız durumunda ise çok uzun süre beklemeniz gerekebilir; çünkü sizden sonra gelen ancak daha acil durumu olan hastalar her zaman önce görülür.

Hayati tehlike arz etmeyen bir durumdaysanız ancak yine de A&E’ye gitmeniz gerektiğini düşünüyorsanız, NHS24’ü 111 numaralı telefondan ücretsiz olarak arayın.

Bu hizmeti telefonla tercümanlık hizmeti aracılığıyla da kullanabilirsiniz. NHS24 size doğru tıbbi bakımı, genellikle evinize daha yakın bir yerde ve A&E’ye gitmenize gerek kalmadan almanızda yardımcı olur. Örneğin, küçük yaralanmalar kliniğine yönlendirilebilirsiniz ya da bir doktorla görüntülü görüşme yapabilirsiniz.

Bir tercüman kullanarak hizmetlerimizi arama yapma yöntemi 

Переконайтеся, що ви отримуєте правильну допомогу в правильному місці

Звертайтеся до відділення невідкладної допомоги, якщо вам потрібна невідкладна допомога в екстрених випадках, таких як підозра на серцевий напад, інсульт або сильна кровотеча.

Якщо ви звернулися до відділення невідкладної допомоги з іншими симптомами, вас можуть відмовити і направити в інше місце, якщо ви не в тому місці, де вам нададуть належну медичну допомогу. Навіть якщо ви прийдете, вам доведеться чекати дуже довго, оскільки будь-кого з більш нагальними проблемами завжди приймають першими, навіть якщо вони прийшли після вас.

Якщо ви вважаєте, що вам потрібно звернутися до відділення невідкладної допомоги, але це не загрожує вашому життю, зателефонуйте безкоштовно до NHS24 за номером 111

Ви можете зробити це, скориставшись нашою послугою телефонного перекладу. NHS24 допоможе вам отримати потрібну медичну допомогу в потрібному місці, часто ближче до дому і без необхідності їхати до відділення невідкладної допомоги. Наприклад, вас можуть направити до клініки легких травм або організувати відеодзвінок з лікарем.

Як зателефонувати до наших служб за допомогою перекладача 

یقینی بنائیں کہ آپ کو صحیح جگہ پر صحیح دیکھ بھال مل رہی ہے۔ ایمرجنسی ڈیپارٹمنٹ (A&E) صرف اس صورت میں جائیں جب آپ کو کسی ہنگامی صورت حال کے لیے فوری دیکھ بھال کی ضرورت ہو، مثال کے طور پر آپ کو دل کا دورہ پڑنے، فالج یا شدید خون بہنے کا شبہ ہو۔ اگر آپ دیگر علامات کے ساتھ ایمرجنسی ڈیپارٹمنٹ (A&E) جاتے ہیں، تو ہو سکتا ہے کہ آپ کو واپس بھیج دیا جائے او اگر آپ صحیح دیکھ بھال حاصل کرنے کے لیے صحیح جگہ پر نہیں ہیں تو کہیں اور بھیج دیا جائے۔ اگر آپ وہاں رکتے ہیں، تو آپ کو بہت طویل انتظار کرنا پڑے گا کیونکہ آپ سے زیادہ سنگین حالت سے دوچار شخص کو ہمیشہ پہلے دیکھا جائے گا، چاہے وہ آپ کے بعد ہی کیوں نہ آیا ہو۔ اگر آپ کو لگتا ہے کہ آپ کو ایمرجنسی ڈیپارٹمنٹ (A&E) جانے کی ضرورت ہے لیکن یہ کوئی جان لیوا وجہ نہیں ہے، تو NHS24 کو 111 پر مفت کال کریں۔ آپ یہ کال ہماری ٹیلی فون ترجمانی سروس کا استعمال کرتے ہوئے کر سکتے ہیں۔ NHS24 اکثر آپ کے گھر کے قریب اور ایمرجنسی ڈیپارٹمنٹ (A&E) جانے کی ضرورت کے بغیر آپ کو صحیح جگہ پر صحیح طبی دیکھ بھال حاصل کرنے میں مدد کرے گا۔ مثال کے طور پر، آپ کو معمولی چوٹ کے کلینک میں بھیجا جا سکتا ہے یا ڈاکٹر کے ساتھ ویڈیو کال کی جا سکتی ہے۔

ایک مترجم کا استعمال کرکے ہماری خدمات پر کال کیسے کریں۔ – How to Make a Call Using an Interpreter in Urdu

Đảm bảo bạn đang nhận được sự chăm sóc phù hợp tại đúng nơi

Chỉ đến A&E nếu bạn cần chăm sóc khẩn cấp cho trường hợp khẩn cấp như nghi ngờ đau tim, đột quỵ hoặc chảy máu quá nhiều.

Nếu bạn đến A&E với các triệu chứng khác, bạn có thể bị từ chối và chuyển đi nơi khác nếu bạn không ở đúng nơi để nhận được sự chăm sóc phù hợp. Nếu bạn ở lại, bạn sẽ phải chờ rất lâu vì bất kỳ ai có tình trạng khẩn cấp hơn sẽ luôn được khám trước, ngay cả khi họ đến sau bạn.

Nếu bạn nghĩ rằng mình cần đến A&E nhưng tình trạng không đe dọa đến tính mạng, hãy gọi miễn phí đến NHS24 theo số 111

Bạn có thể thực hiện việc này bằng dịch vụ phiên dịch qua điện thoại của chúng tôi. NHS24 sẽ giúp bạn nhận được sự chăm sóc y tế phù hợp tại đúng nơi, thường là gần nhà hơn và không cần phải đến A&E. Ví dụ, bạn có thể được giới thiệu đến phòng khám chấn thương nhẹ hoặc gọi video với bác sĩ.

Cách thực hiện cuộc gọi đến các dịch vụ của chúng tôi bằng thông dịch viên 

Rii daju pe O Ngba Itọju Ti o tọ ni Ibi Ti o ye

Lọ si A&E nikan ti o ba nilo itọju ni kiakia fun aisan pajawiri gẹgẹbi ikọlu ọkan ti a fura si, ikọlu tabi ẹjẹ ti o pọ ju.

Ti o ba lọ si A&E pẹlu awọn aisan miiran, won le yio pada kuro, ki o si fi eranṣẹ si ibomiiran ti o ko ba wa ni aye to tọ lati gba itọju to peye. Ti o ba duro, iwọ yoo duro fun igba pipẹ nitori ẹnikẹni ti o ni ilo itoju kiakia ni won o dalohun nigbagbogbo, paapaa julo ti o ba saaju wan wole abi ti wọn ba wọle lẹhin rẹ.

Ti o ba ro pe o nilo lati lọ si A&E ṣugbọn kii ṣe aisaan ti n dẹruba aye, pe aago NHS24 ni ọfẹ lori 111

O le ṣe eyi nipa lilo iṣẹ itumọ tẹlifoonu wa. NHS24 yoo ṣe iranlọwọ fun ọ lati gba itọju ilera to tọ ni aye to tọ, nigba gbogbo ni eyi ti o sunmọ ile laisi iwulo lati lọ si A&E. Fun apẹẹrẹ o le tọka si ile-iwosan ipalara kekere tabi ni ipe fidio pẹlu dokita kan.

Bí o ṣe lè pè sí àwọn iṣẹ́ wa nípasẹ̀ lílo atúmọ̀ èdè

In the mental health services you may be invited to meet with people in a variety of different settings or teams. Services are organised to be able to provide varying levels of intensity of intervention depending on how severe or complex your condition may be.

Here are some of the teams you may be invited to attend, what do they do and which ones are in your area: 

Primary Care Mental Health Teams (PCMHT)

PCMHTs work with people who may be experiencing common mental health problems such as mild to moderate depression, anxiety or phobias. PCMHTs are usually staffed by mental health nurses, mental health practitioners and psychologists, and have strong links with GP surgeries. These teams usually provide psychological therapies, and work with people for up to a few months.

Access into a PCMHT can be through your GP or you could refer yourself.

East Dunbartonshire PCMHT

10 Saramago Street

G66 3BF

Tel: 0141 232 8203

East Renfrewshire (Bridges) PCMHT

Eastwood Health and Care Centre

G76 7HN

Tel: 0141 451 0590 (general enquiries only)

Glasgow North East PCMHT

81 Salamanca Street

G31 5ES 

Tel: 0141 211 8450 

Glasgow North West PCMHT

12 Sandy Road

G11 6HE

Tel: 0141 232 9270

Glasgow South (Wellbeing) PCMHT

26 Florence Street

G5 0YX 

Tel: 0141 232 2555

Inverclyde (PCL) PCMHT

Crown House

30 King Street

PA15 1NL

Tel: 01475 558 000

Renfrewshire (Doing Well) PCMHT

12 Seedhill Road

PA1 1JS

Tel: 0141 849 2208

West Dunbartonshire PCMHT

Main Street

G83 0UA

Tel: 01389 828203

Community Mental Health Teams (CMHT)

CMHTs (also sometimes named resource centres) work with individuals experiencing mental health problems such as bipolar disorder, depression, severe anxiety or psychosis. CMHTs are staffed by mental health nurses, occupational therapists, psychiatrists and psychologists. These teams provide a variety of interventions, care and treatments, and can work with you as required to meet your needs. 

Access into a CMHT comes by referral from your GP or Social Services.

East Renfrewshire Adult CMHT

Eastwood Health and Care Centre

Drumby Crescent

G76 7HN

Larkfield Centre (East Dunbartonshire)

10 Saramago Street

G66 3BF

Arran Resource Centre (Glasgow North East)

121 Orr Street 

G40 2QP 

Auchinlea House (Glasgow North East)

11 Auchinlea Road 

G34 9QA 

Springpark Resource Centre (Glasgow North East)

101 Denmark Street 

G22 5EU

Arndale Resource Centre (Glasgow North West)

80-90 Kinfauns Drive 

G15 7TS 

Riverside Resource Centre (Glasgow North West)

547 Dumbarton Road 

G11 6HE 

Shawpark Resource Centre (Glasgow North West)

Maryhill Health and Care Centre

51 Galbraid avenue

G20 8FB

Brand Street Resource Centre (Glasgow South)

Festival Business Centre 

G51 1DH 

Florence Street Resource Centre (Glasgow South)

26 Florence Street 

G5 0YX 

Rossdale Resource Centre (Glasgow South)

12 Haughburn Road

G53 6AB

Stewart Centre (Glasgow South)

5 Ardencraig Road 

G45 0EQ

Inverclyde Adult CMHT

Crown House

30 King Street

PA15 1NL

Paisley CMHT (Renfrewshire)

49 Neilston Road 

PA2 6LY 

West Renfrewshire CMHT (Renfrewshire)

12 Seedhill Road

PA1 1JS

Goldenhill Resource Centre (West Dunbartonshire)

199 Dumbarton Road 

G81 4XJ 

Riverview Resource Centre (West Dunbartonshire)

Dumbarton Joint Hospital 

G82 5JA 

Older Adult Mental Health Teams (OAMHT)

OAMHTs work with people who experience a range of mental health problems that are, by and large, associated with the later years in life such as dementia or depression that results from experiencing other problems such as loss (although in reality these problems can affect people throughout their lifespan). OAMHTs are largely staffed by mental health nurses, dementia care co-ordinators, psychiatrists, psychologists and occupational therapists.

Access to an OAMHT is by referral from your GP or a psychiatrist.

Woodlands Resource Centre (East Dunbartonshire)

15-17 Waterloo Close

G66

East Renfrewshire OAMHT

Eastwood Health and Care Centre

Drumby Crescent

G76 7HN

Belmont Centre (Glasgow North East)

300 Balgrayhill Road 

G21 3UR 

Parkview Resource Centre (Glasgow North East)

152 Wellshot Road 

G32 7AX

Shawpark Resource Centre (Glasgow North West)

Kelvindale Road

G20 8JU

Glenkirk Resource Centre (Glasgow North East)

129 Drumchapel Road

G15 6PX

Shawmill Resource Centre (Glasgow South)

Pollokshaws Clinic

G43 1RR

Elderpark Clinic (Glasgow South)

20 Arklet Road

G51 3XR

Inverclyde OAMHT

Crown House

30 King Street

PA15 1NL

Renfrewshire OAMHT

Renfrewshire Older Adults Team

12 Seedhill Road

PA1 1JS

Cairnmhor Resource Centre (West Dunbartonshire)

Cardross Road

G82 5JA

Goldenhill OAMHT (West Dunbartonshire)

199 Dumbarton Road 

G81 4XJ

Alcohol and Drugs Recovery Services

Alcohol and Drug Recovery Services work with people who are experiencing problems related to their alcohol and/or drug use. These specialist services aim to help people reduce the harm of their experiences and to control their alcohol and/or drug use, and they also understand the kind of difficulties that often go hand in hand with an alcohol or drug problem. They offer a range of health and social care services including practical support, advice and care and treatment. The services you will be offered will be tailored to your particular needs and goals and may include: information and harm reduction advice; detoxification programmes and medication to assist with alcohol or drug dependency; mental health assessment and intervention; physical health assessment; psychological therapies; recovery-focused services; and access, where appropriate, to residential services. Staff working in the Alcohol and Drug Recovery Services includes nurses, social care workers, doctors, psychologists and occupational therapists.

You can access Alcohol and Drug Recovery Services by referring yourself directly or by being referred by your GP.

East Dunbartonshire Alcohol & Drugs Service

Kirkintilloch Health and Care Centre

10 Saramago Street

Kirkintilloch, G66 3BQ

Tel: 0141 232 8211

East Renfrewshire Addiction Team

St Andrews House

113 Cross Arthurlie Street

Barrhead, G78 1EE

Tel: 0141 577 4685

Glasgow North East Drug & Alcohol Recovery Services

The Newlands Centre

871 Springfield Road

Parkhead, G31 4HZ

Tel: 0141 565 0200

Glasgow North East Drug & Alcohol Recovery Services

Westwood House

1250 Westerhouse Road

Easterhouse, G34 9EA

Tel: 0141 276 3420

Glasgow North West Drug & Alcohol Recovery Services

7 Closeburn Street

Possil, G22 5JZ

Tel: 0141 276 4580

Glasgow North West Drug & Alcohol Recovery Services

7-19 Hecla Square

Drumchapel, G15 8NH

Tel: 0141 276 4330

Glasgow North West Drug & Alcohol Recovery Services

Possilpark Health & Care Centre

99 Saracen Street

Possil, G22 5AP

Tel: 0141 800 0670

Glasgow South Drug & Alcohol Recovery Services

Twomax Building

187 Old Rutherglen road

Gorbals, G5 0RE

Tel: 0141 420 8100

Glasgow South Drug & Alcohol Recovery Services

Pavilion One, Rowan Business Park

5 Ardlaw Street

Govan, G51 3RR

Tel: 0141 276 8740

Glasgow South Drug & Alcohol Recovery Services

130 Langton Road

Greater Pollok, G53 5DP

Tel: 0141 276 3010

Glasgow South Drug & Alcohol Recovery Services

10 Ardencraig Place

Castlemilk, G45 9US

Tel: 0141 287 6188

Inverclyde Integrated Alcohol Service

Wellpark Centre

30 Regent Street

Greenock, PA15 4PB

Tel: 01475 715 353

Inverclyde Integrated Drug Service

Cathcart Centre

128 Cathcart Street

Greenock, PA15 1BQ

Tel: 01475 499 000

Renfrewshire Integrated Alcohol and Drug teams

Back Sneddon Centre

20 Back Sneddon Street

Paisley

PA3 2DJ

Tel: 0300 300 1380

West Dunbartonshire Community Addiction Team (Clydebank)

New address:

Goldenhill Resource Centre

199 Dumbarton Road

Clydebank

G81 4XJ

New telephone: 0141 941 4400 – option 3

West Dunbartonshire Community Addiction Team (Dumbarton)

Dumbarton joint Hospital

Cardross Road

Dumbarton

Tel: 01389 812 018

Specialist services

There are a range of services that provide care for specialised presentations, these include psychotherapy, forensic services, trauma services, child & adolescent mental health services, and eating disorders service. Most of these services require a specialist assessment before a referral can take place.

Inpatient services

For some people, admission to hospital will aid their recovery. In this case, hospital staff will work closely with you, your family and community services to ensure that your stay in hospital is as beneficial and as short as possible. The majority of people will not need hospital admission.

In the mental health services you may meet with a variety of people from a range of professions who all work together to provide the best quality of care to you or someone you care for or care about.

Here are some of the people you might meet, and what they do:

Mental Health Nurse

Mental health nurses are there to get to know you and understand your needs. Their role is to offer you advice and support. They will work closely with you, your carers and other members of the team to plan your care. Their training covers the whole range of mental health issues across all ages. They can help you to set goals and plan for the future, assist you to manage your medication or provide brief psychological interventions.

The mental health nurses in the community is often referred to as a Community Psychiatric Nurse or more commonly as a CPN.

Psychiatrist

A psychiatrist is a doctor who specialises in mental health. A consultant is the most senior psychiatrist. In order to assess your mental health, they will ask you about your background and previous treatment, as well as your current situation. They will discuss the results of your assessment and diagnosis with you. They will discuss with you what tests or treatments you might need, and can prescribe medication if required. They may also want to meet with you again to review the effects of any treatments.

Psychologist

Psychologists are trained to understand how people think, feel and behave. They have knowledge and experience of a range of psychological therapies. The role of the psychologist is to help you to improve your mental health, wellbeing and quality of life. If you are referred to a psychologist, they will talk with you about your feelings, thoughts and behaviour. They will help you to understand the problems you are experiencing, and work with you to identify ways you can deal with these problems. A psychologist does not prescribe medication.

Occupational therapist (OT)

An occupational therapist will help you to overcome physical and psychological barriers, enabling you to carry out daily activities and tasks that maintain health and wellbeing. This might include preparing meals, visiting the shops, or continuing with a favourite leisure activity. An OT can assist you with learning new skills to help you to get the most from life.

Social worker

A social worker will find out what your welfare needs are and tell you how they can help. They can give you and your family the information and support that you may need to deal with a range of issues such as housing, benefits, education, child care and respite care. They can also assist with assessing a variety of social, accommodation and financial needs.

In the mental health services, you may be offered a range of interventions to meet your particular needs and circumstance.

Here are some of the interventions and treatment approaches you might be offered:

Behavioural Activation

A structured approach that encourages you to take part in activities you feel are positive rather than withdrawal and inactivity. It aims to increase how constructive you feel in your life and also how much pleasure you experience as a result of activity.. Behaviour is learned and behavioural activation therefore aims to change the way you feel by changing what you do.

Cognitive Behaviour Therapy (CBT)

CBT is a treatment that focuses on our emotions, thoughts and behaviours. How we think and behave has an effect on their emotions and vice versa and so changing ways of thinking and behaving will help you to change how you are feeling. Your therapist will work with you to identify and alter your negative thoughts, assumptions and beliefs so that you are able to have a more balanced perspective on yourself, others and your life. As a result your difficulties will be significantly improved.

Interpersonal Psychotherapy (IPT)

IPT is a therapy that works by discussing difficulties you are having in the light of key relationships in your life. It is especially effective for those suffering from depression where the trigger may be in the interpersonal world and can include transitions; significant losses and interpersonal conflict. The IPT therapist will help you discover key elements of your relationships that may benefit from some changes and in turn you will see an improvement in your mood and general well-being.

Mindfulness Based Cognitive Therapy (MBCT)

Mindfulness has been defined as paying attention in a particular way: on purpose, in the present moment, and non-judgmentally (in contrast to being absorbed in ruminating on the past or future). It helps us learn how to bring awareness to our thoughts, emotions, physical sensations and behaviours; encouraging us to recognise and respond to early signs of difficulties. It has been shown to be particularly helpful for those who have suffered from depression in the past. MBCT is often taught in a group course format.

Motivational Interviewing (MI)

Motivational Interviewing is a style of interaction based upon psychological principles that aim to help you to change particular behaviours that will help your health, such as stopping drinking or improving your way of managing how you deal with a chronic health problem e.g. asthma or diabetes. Your therapist will work with you to explore various motivational aspects of current and potential future behaviours and actions.

Psycho-education

These approaches involve helping you learn about your difficulties and some straightforward steps you can take to improve things for yourself. Psycho-education is delivered to an individual or in a group approach like a ‘training course’. It is also available as a self-help resource online. The courses and resources may provide all the help you need or may be the first part of a broader treatment programme.

Mental Health – Primary Care Mental Health Team (PCMHT)

NHSGG&C BSL A-Z: Mental Health – Primary Care Mental Health Team (PCMHT)

PCMHTs work with people who may be experiencing common mental health problems such as moderate to severe depression, anxiety or phobias. PCMHTs are usually staffed by mental health nurses, mental health practitioners, and psychologists, and have strong links with GP surgeries. These teams usually provide psychological therapies, and work with people for up to a few months.

Access to a PCMHT can be through your GP or you could refer yourself.

Community Mental Health Team (CMHT)

NHSGG&C BSL A-Z: Mental Health – Community Mental Health Team (CMHT)

CMHTs work with individuals experiencing significant mental health problems such as bipolar disorder, depression, severe anxiety or psychosis. CMHTs are staffed by mental health nurses, occupational therapists, psychiatrists and psychologists. These teams provide a variety of interventions, care and treatments, and can work with you as required to meet your need.

Multi-Disciplinary Team

NHSGG&C BSL A-Z: Mental Health – Multi-Disciplinary Team (MDT)

A range of health and social care staff who work together in providing the necessary care and treatment. This can be either in the community or in hospital. It can include nurses, psychologists, doctors, occupational therapists, dieticians, physiotherapists and social workers

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Psychiatrist

NHSGG&C BSL A-Z: Mental Health – Psychiatrist

Consultant psychiatrists have the overall responsibility for diagnosing a mental health condition and prescribing treatment. Psychiatrists are qualified medical doctors who specialise in mental health conditions.

Social Worker

NHSGG&C BSL A-Z: Mental Health – Social Worker

A professional who can help to assist with practical aspects of life and may have had training in providing psychological assistance. Social workers work collaboratively with various organisations, such as local authorities and the NHS, who provide support.

Community Psychiatric Nurse (CPN)

NHSGG&C BSL A-Z: Mental Health – Community Psychiatric Nurse (CPN)

Registered nurses who are trained in mental health and can give long-term support to those living in the community.

Counsellor/Psychotherapist

NHSGG&C BSL A-Z: Mental Health – Counsellor/Psychotherapist

Counselors or Psychotherapists work with individuals, couples, families and groups to help them overcome a range of psychological and emotional issues. They use personal treatment plans and a variety of non-medical treatments to address the client’s thought processes, feelings and behavior, understand inner conflicts and find new ways to alleviate and deal with distress.

Occupational Therapist

NHSGG&C BSL A-Z: Mental Health – Occupational Therapist

Occupational Therapists help people of all ages who have physical, psychological or social problems. This could be help with shopping, brushing their teeth, or helping to assist with a person’s child care, professional development or attending social activities

Keyworker

NHSGG&C BSL A-Z: Mental Health – Keyworker

A ward nurse who is responsible for implementing the care plan and often develops reports regarding your progress.

General Practitioner (GP)

NHSGG&C BSL A-Z: Mental Health – General Practitioner

GPs are family doctors who provide general health services to a local community. They are usually based in a GP surgery or practice and are often the first place people go with a health concern.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.

Art Therapy

NHSGG&C BSL A-Z: Mental Health – Art Therapy

A form of psychotherapy that uses art media as its primary mode of communication.

Assessment

NHSGG&C BSL A-Z: Mental Health – Assessment

When someone is unwell, health care professionals meet with the person to talk to them and find out more about their symptoms so they can make a diagnosis and plan treatments. This is called an assessment. Family members should be involved in assessments, unless the person who is unwell says he or she does not want that.

Care Plan

NHSGG&C BSL A-Z: Mental Health – Care Plan

Mental health professionals draw up a care plan with someone when they first start offering them support, after they have assessed what someone’s needs are and what is the best package of help they can offer. People should be given a copy of their care plan and it should be reviewed regularly. Service users, and their families and carers, can be involved in the discussion of what the right care plan is.

Care Programme Approach (CPA)

NHSGG&C BSL A-Z: Mental Health – Care Programme Approach (CPA)

A way of co-ordinating the care and treatment that a person with significant mental health problems receives from various health and social care services. This is used in specific circumstances for a small number of individuals with complex needs when there are several agencies involved in their care.  

Cognitive Behavioural Therapy (CBT)

NHSGG&C BSL A-Z: Mental Health – Cognitive Behavioural Therapy (CBT)

Is a type of psychological or talking therapy. It can be a treatment for different mental health problems. It is usually structured and time-limited. It aims to help you understand how your problems began and what keeps them going.  CBT works by helping you to link the way that you think (your thoughts, beliefs and assumptions), with how you feel (your emotions) and what you do (your behaviour). CBT has been shown to help with many different types of problems. These include: anxiety, depression, panic, phobias, stress, bulimia, obsessive compulsive disorder, post-traumatic stress disorder, bipolar disorder and psychosis. CBT may also help if you have difficulties with anger, a low opinion of yourself or physical health problems, like pain or fatigue.

Counselling

NHSGG&C BSL A-Z: Mental Health – Counselling

Counselling is a type of talking therapy that involves a trained therapist listening to you and helping you find ways to deal with emotional issues.

Group Therapy

NHSGG&C BSL A-Z: Mental Health – Group Therapy

Group therapy is a form of talking therapy where a group of individuals meet regularly with a therapist to help each other to discuss their individual struggles and ways to tackle them.

 Inpatient

NHSGG&C BSL A-Z: Mental Health – Inpatient

Most people with mental health problems receive the care and treatment they need while living in the community. But sometimes when a person is very unwell or is potentially at risk to themselves or to others, they may need treatment in hospital for a period of time.

Wellness or Recovery Plan

NHSGG&C BSL A-Z: Mental Health – Wellness or Recovery Plan

A mental health recovery plan is a way to be actively involved in recovering from mental health problems and take control of your mental health, so you can work toward achieving treatment and recovery goals. It helps you look at ways of staying well and make best use of your supports.

Please note that this video is from a range of BSL videos published by NHS Greater Glasgow & Clyde.