Your health

Engagement Survey on the priorities for the Draft Strategy for Palliative Care and Care around Dying for NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde (NHSGGC), in partnership with local HSCPs and Hospices, have been working on the development of a draft strategy on palliative care and care around dying for the NHS GGC area. Throughout 2025 we worked with local communities to hear about their lived experience of palliative care. This previous engagement helped inform this strategy including the key priorities to deliver. We would like to hear from you to check if we have got the right priorities for our vision from your perspective.

The 5 key priorities for delivering palliative care and care around dying for all services are all equally important and are listed below in no particular order.

Priority 1: Early identification and person-centred care planning of palliative care needs
Priority 2: Equitable, coordinated, responsive care across all settings
Priority 3: Enhance access to information, digital inclusion and community empowerment around palliative care
Priority 4: Ensure accessible and compassionate bereavement support for all
Priority 5: Supported, skilled and resilient workforce

We would like to hear from you to check if these priorities are clear, easy to understand and include everything they need to.

The information you provide will help us develop the vision for palliative care and care around dying within NHS GGC.

All information you share will be treated sensitively, anonymised and stored securely.

Survey link

Should you need this survey in any other format or if you prefer to speak to someone in person please email : ggc.public.involvement@nhs.scot

We can arrange a suitable day and time to phone you at your convenience.

Patient Experience Public Involvement Team
NHS Greater Glasgow and Clyde

Please note, the survey will close on Friday 5th June 2026.

For further information, open the presentation linked below or the play the video version with narration.

Palliative Care and Care Around Dying Draft Strategic Priorities Engagement May – June 2026 (PDF or Power Point versions available)

Further Information

Palliative care information sheet with background on strategy development, key facts and information on the engagement process.
Information sheet (PDF or Word versions available)

Palliative care 
Palliative Care – NHSGGC 
  
Bereavement  
Bereavement Information and Support – NHSGGC 
  
NHS Inform  
Bereavement and grief self-help guide | NHS inform 
  
Cruse 
Home : Cruse Scotland

Important information for patients

GP practices across NHSGGC are in the process of moving to a new GP IT system. This change is part of a wider programme to support a major computer upgrade that will see all practices across Scotland using the same GP IT system.

What does this mean for patients?

For most patients, there will be little or no long‑term change to how you access GP services. However, during the changeover period, you may notice some temporary differences for a period of approximately 10 days.

These may include:

• Reduced appointment availability on specific days. Please only contact the practice if you require urgent medical assistance on the day
• Changes to online services (such as appointment booking or ordering repeat prescriptions)
• Delays in processing non‑urgent requests or paperwork

Your GP practice team will do everything they can to minimise disruption and continue to provide safe care.

When will I know if my GP Practice is undergoing this change?

GP Practices will look to contact all patients in advance with as much notice as possible. This page will also list the impacted GP Practices below.

If you have not been contacted or informed of any impact, this change has already happened or will happen in the future.

What does this mean for GP Practice Clinical & Administration teams?

This change represents a significant shift for clinical and administrative teams, who are adapting to new systems and processes while continuing to provide frontline care. Implementing a large‑scale change of this nature takes time, and staff are managing additional complexity as the new arrangements are introduced. We appreciate patients’ understanding during this period of transition.

What is not changing?

• You will remain registered with your GP practice.
• Urgent care will continue to be available as normal.
• Your medical records will be transferred securely.
• Routine appointments will be available again to book in the coming weeks.

What can patients do to help?

• Contact your practice directly if you have urgent health concerns.
• Continue to attend appointments as scheduled unless you are advised otherwise.
• If you are due to order a prescription during this time, please submit your request early.
• Use online services only as advised by your practice during this period.
• Please be patient and understanding if there are short delays.

Thank you for your patience while this important work is carried out to improve GP IT systems for the future.

Timetable of impacted practices

The National Digital Type 2 Diabetes Remission Programme is delivered nationally by Counterweight and is designed to complement existing local remission pathways.

It supports eligible patients with type 2 diabetes to achieve and sustain remission through an evidence-based, structured weight management programme. 

An information sheet outlining the aims of the programme, eligibility criteria, and what this means for primary care teams is available NHS Scotland – Type 2 Diabetes Programme | Counterweight.

Further information is available via the NHS Scotland section of the Counterweight website, which includes educational resources, referral guidance, and medication adjustment information to support safe participation in the programme.

I want to refer my patient

To refer your patient to the National Digital Type 2 Diabetes Remission Programme, please find more information below:

I want to know more about the medical management once my patient is referred

For more information please visit the below links:

• Visit the NHS Scotland Type 2 Diabetes Programme Counterweight website
• Or email ANIAremission@nhs.scot

The local NHSGGC Type 2 Diabetes Remission Programme is led by Specialist NHS GGC diabetes dietitians and offers a combination of face-to-face, virtual and telephone consultations.

The programme is for patients who require more personalised or intensive support than the National Digital Type 2 Diabetes Remission Programme can provide.

The National Digital Type 2 Diabetes Remission Programme is an NHS funded, 12 month, clinically proven, weight management programme supporting people with type 2 diabetes to achieve remission across Scotland.

To learn about the programme, please click on link below:

To find out more and check whether this programme might be right for you, please speak to your GP or diabetes care team.

If you are eligible for the NHS Greater Glasgow and Clyde Type 2 Diabetes Remission Programme, you will be invited to book an appointment with the team to learn more about the programme.

If suitable to start the programme, you will be supported by a Specialist Diabetes Dietitian for the 12-month programme.  The programme is designed to help you safely lose weight and build healthier lifestyle habits for the future.

The programme is free of charge for all patients.

What the programme involves

Stage 1 – Total Diet Replacement (12 weeks)

• All meals are replaced with nutritionally balanced soups and shakes (providing around 850 calories per day)

Stage 2 – Food Reintroduction (12 weeks)

• Gradual return to everyday foods and support with healthy eating and lifestyle habits.

Stage 3 – Weight Maintenance (6 months)

• Ongoing support to help with building sustainable lifestyle habits and maintaining weight loss.
• Your GP or diabetes care team will be involved and support any required medication changes.

Further Information

Take control of your health and diabetes

Type 2 diabetes doesn’t have to be a lifelong condition. Research shows that by losing 10 kilograms to 15 kilograms, many people can achieve diabetes remission and improve their long-term health.

While remission is a realistic goal for many adults with type 2 diabetes, not everyone will meet the eligibility criteria for the programmes offered.

What is diabetes remission?

Diabetes remission means your blood glucose (sugar) levels return to a non-diabetes range without needing diabetes medication.

Not everyone will achieve remission, but many people who take part experience huge improvements in their health, weight, energy levels, and overall wellbeing.

Remission is not a cure. Diabetes can return, particularly if weight is regained. However, with the right support and ongoing lifestyle changes, many people can keep their diabetes well controlled for years.

For more information on type 2 diabetes remission watch the below video.

As part of your diabetes treatment plan, your GP can discuss the different programmes available to you.  Please click the options below to find out more about the programmes.

There are two Type 2 Diabetes Remission programmes available for your patients. The treatment intervention, duration and eligibility criteria are the same across both programmes.

NHSGGC Type 2 Diabetes Remission Programme

The local programme is led by Specialist Diabetes Dietitians. The local programme is suited to individuals who require the option of face-to-face consultations, have limited digital literacy and would benefit from additional clinical support. The local programme is led by Specialist Diabetes Dietitians.

To find out more information about the NHSGGC Type 2 Diabetes Remission programme and if your patient meets the eligibility criteria please click below link:

National Digital Type 2 Diabetes Remission Programme

The National digital programme is delivered by Counterweight health coaches and dietitians. Patients will have access to a digital application, health monitoring resources, personalised coaching and peer support.

To find out more information about the National Digital Type 2 Diabetes Remission Programme and if your patient meets the eligibility criteria please click below.

If your patient does not meet the eligibility criteria or is not suitable for Type 2 Diabetes Programmes please consider a referral to the Glasgow and Clyde Weight Management Service.

More information how to refer can be found on the Glasgow and Clyde Weight Management Service Information for Staff webpage.

Primary Care is the front door to healthcare in NHS Greater Glasgow and Clyde, providing essential, first‑contact services to more than 1.3 million people across the region.

From GPs and community pharmacies to dental and optometry services, Primary Care plays a vital role in prevention, early intervention, and supporting people to access the right care, in the right place.

Our Primary Care Strategy outlines how we will continue to strengthen these services, improve access, reduce inequalities, and work collaboratively with partners and communities.

Primary Care Strategy

• Click here to view the full Primary Care Strategy 2024–2029. You can also access the Executive Summary and Easy to Read versions.

These publications have been produced in line with NHS Greater Glasgow and Clyde’s Accessible Information Guidelines. It is available in a range of formats and languages. Please contact us with your request. 

If you would like a copy in another spoken language, please call 0141 201 4874 using our telephone interpreting service.

Public Holiday – 25th May

Greater Glasgow and Clyde residents are reminded that GP practices and many pharmacies will be closed on Monday 25th May for the Spring bank holiday.

People who need medicines regularly are encouraged to think ahead and ensure they have an appropriate supply of their repeat prescriptions.

A number of community pharmacies will be open on the holiday Monday and information on this can be found here.

If you need urgent medical attention and cannot wait until your GP practice reopens, please contact NHS 24 on 111. Routine medications will not be issued by the GP Out of Hours service.

The GP Out of Hours service is by-appointment only, so please ensure you call NHS 24 on 111 first.

Primary Care Services

Read more about what Primary Care services can do for you and how to access them.

Faces of Primary Care

These professionals are part of your Primary Care team. To help you feel confident in seeking the right help, we’ve highlighted some of our NHS Greater Glasgow and Clyde Primary Care roles.  

Click on each one below to learn more about their roles, how they can assist you, and how you can reach them. 

Remember, it’s also important to utilise the resources available to you when you have a health concern. Before contacting any healthcare professional, consider using online resources, as your symptoms might be manageable at home. Helpful tools include symptom finder on NHS Inform and the NHS 24 app.

Latest Primary Care News

Find out the latest news and updates around Primary Care services and the Primary Care Strategy.

If you’d like to learn more about what our Weight Management Service offers, you can download our Service Information Leaflet below.

You can also speak to your healthcare professional (Nurse, GP, Dietitian, or Physiotherapist) about the service and referral options. Once a referral is made, our staff will then contact you to send you to the most appropriate service option – Self-Help, Community, or Specialist – and answer any questions you may have.