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Support and Information Service

Support and Information Centres

Support and Information Centres are non-clinical spaces within hospitals. Staff in these Centres can provide information and support on a wide range of health and lifestyle issues, including:

  • Information on health conditions
  • Benefits and money advice
  • Information on lifestyle factors such as stopping smoking, exercise and weight management
  • Information on issues such as health rights and NHS complaints
  • Details of other local services that may be able to assist you.

Who can use the centres?

The centres are open to everyone, including patients, carers, family members, staff and members of the public.

The centres are drop-in, appointments are not necessary.

Support and Information Service

Who we are

We are an NHSGGC-wide service based in some of the Adult acute hospitals. You can contact us for advice from any NHSGGC hospital. Whether you are a patient, a carer, a family member or a member of staff, we offer a friendly, comfortable and confidential environment where there is time for you to ask questions & receive support on any matter that may be important to you or your family

Family Support and Information Service

This service is available for parents and carers of children at the Royal Hospital for Children in Glasgow.

Who we are

Being in hospital can be a worrying time and the Family Support and Information Service is there to help. They are a service for patients, parents, family members and carers of children at the Royal Hospital for Children in Glasgow.

They offer a friendly, comfortable and confidential environment where there is time for you to ask questions & receive support on any matter that may be important to you or your family.

The service is available for patients, parents, carers, family members or members of staff.

A service to suit you

Having the right information and support at the right time is essential. The ‘one-stop shop’ approach to our service makes health care more accessible to meet your needs. Whether you are a patient, caring for someone, or visiting a patient in the hospital, we will find you the information and support that you need.

Contact the centres

Royal Hospital for Children

Open: Monday to Friday, 10:00am – 4:00pm

Call: 0141 452 4012 or email: fsis@ggc.scot.nhs.uk

Queen Elizabeth University Hospital

Open: Monday to Friday, 10:00am – 4:00pm.

Call: 0141 452 2387 or email: sis@ggc.scot.nhs.uk 

Glasgow Royal Infirmary

Glasgow Royal Infirmary Support and Information Service

Open: Monday to Friday, 10:00am – 4:00pm.

Call: 0141 531 9127 or email: sis@ggc.scot.nhs.uk 

Royal Alexandra Hospital

Open: Monday to Friday, 10:00am – 4:00pm.

Call: 0141 532 7378 or email: sis@ggc.scot.nhs.uk 

New Stobhill Hospital

Open: Tuesday to Thursday, 10:00am – 4:00pm

Call: 0141 355 1527 or email: sis@ggc.scot.nhs.uk 

New Victoria Hospital

Open: Tuesday to Thursday, 10:00am – 4:00pm

Call: 0141 347 8468 or email: sis@ggc.scot.nhs.uk 

Beatson West of Scotland Cancer Centre