On this page you can find some Information for Patients with names of organisations with links to their websites that contain information, advice and support for those affected by Haematological disorders and Blood Transfusion. Further Information can also be found on the Beatson WoSCC page.
- Anthony Nolan – The register of donors of blood stem cells or bone marrow for people in desperate need.
- Aplastic Anaemia Trust – Providing support to patients and their families, also research into Aplastic Anaemia
- Bloodwise – Providing research and support to patients and their families affected by blood cancer.
- CML Support – Providing support, advice and information about CML.
- Haemophilia Scotland – Haemophilia Scotland is for those who have haemophilia, von Willebrands or other bleeding disorders.
- Harvey’s Gang – Helping Children understand the science behind their Healthcare.
- ITP Support Association – Promoting and improving the welfare of patients and families of patients with Immune Thrombocytopenia.
- Leukaemia care UK – Advice, Information and support for anyone affected by blood cancer.
- Lymphoma Association – Providing information and support to help lymphoma patients and their families.
- Macmillan – Support, advice or someone who’ll listen if you just want to talk.
- MDS Support – Support and information to patients and families to those affected by Myelodysplastic Syndromes.
- Myeloma UK – Providing information and support to patients and families to help them deal with myeloma
- NHS Blood and Transplant (NHSBT) – Supporting patients, donors and their families throughout the donation and transplantation process.
On this page you will find names and links to websites that contain information, guidance and resources for Healthcare Professionals on Haematology, Blood Transfusion and Healthcare Science.
- Bloodline. Dedicated to furthering and enhancing the fields of haematology and oncology.
- Health and Care Professions Council (HCPC). The regulator set up to protect the public. Keeping a Register of health and care professionals who meet the standards for their training, professional skills and behaviour.
- Royal College of Pathologists (RcPath). The College is an organisation concerned with all matters relating to the science and practice of pathology.
- SHOT (Serious Hazards of Transfusion). The UK’s independent, professionally led Haemovigilance scheme
The Department of Haematology and Blood Transfusion in the North Glasgow Sector of NHSGCC provides a wide range of services to North and East Glasgow, also to other NHS Providers in the West of Scotland.
Haematology and Blood Transfusion Service Locations
You can find Haematology Laboratory services at Glasgow Royal Infirmary and Gartnavel General Hospital. There is a rapid results service from our satellite laboratory at Stobhill ACH. The rapid results service for Haematology Outpatients at West Glasgow ACH has now ceased operating.
You can find Blood Transfusion Laboratory services at Glasgow Royal Infirmary and also at Gartnavel General Hospital.
Our Haemato-Oncology Laboratory at Gartnavel General Hospital provides Cell Marker Testing.
Along with the West of Scotland Adult Haemophilia and Thrombosis Centre we also provide Specialist Haemostasis testing at Glasgow Royal Infirmary
Details of all our services along with other information about us can be found in our Service Users Handbook.
Haematology and Blood Transfusion Accreditation and Regulation
All our staff are fully committed to the provision of laboratory and clinical services that meet the highest standards, we have been assessed and found compliant with the following accreditation and regulatory standards.
- Blood safety and Quality Regulations 2005 (BSQR)
- The Medicines for Human Use (Clinical Trials) Regulations 2004
- The Human Tissues Act 2004
- JACIE
- ISO:15189
The regulatory and Accreditation bodies that assess us are:
- Medicines and Healthcare Products Regulatory Agency (MHRA).
- Human Tissue Authority (HTA).
- The Joint Accreditation Committee ISCT-Europe and EBMT (JACIE).
- United Kingdom Accreditation Service (UKAS).
Our ISO:15189 certificate of accreditation is available to view and also our schedule of scope these can also be found by visiting the UKAS website.
In accordance with UKAS guidance publication Lab 1, “Reference to Accreditation for Laboratories,” Section 5.1. We have chosen to inform our service users of our accredited scope for ISO:15189 by providing a link to our Schedule of Accreditation (scope) which may be found on the UKAS website
Our Service User Handbook contains comprehensive information on how to use the Haematology and Blood Transfusion department’s clinical and laboratory services, including information about the assays and tests that we perform, the type of specimens that we require, reference and therapeutic ranges for our assays and tests and also how to request assays and tests in an emergency or that are urgent.
Within our Quality Policy you will find the principal aims of how we provide our service.
Our Quality Manual also provides information about our organisation, management and the staff structure found in our Department.
Haematology and Blood Transfusion Service Feedback
If you have any comments, feedback, concerns and/or complaints (Feedback and Complaints Policy, User Feedback Form) about any part of our service please contact either the Technical Services Manager (TSM) or the Quality Manager (QM) their details can be found in our Service User Handbook.
West of Scotland Haemophilia and Thrombosis Centre
The department provides a comprehensive specialised Haemostasis service to the West of Scotland Adult Haemophilia Centre and also to other NHS providers in the West of Scotland.
This service is based at Glasgow Royal Infirmary Full details of the service we offer can be found in our Service Users Handbook.
You can also find information on the Haemophilia centre and other Outpatient Services provided by NHSGGC.
Haemostasis and Thrombosis Centre
- Location: Ground Floor, Medical Block, Glasgow Royal Infirmary, Castle Street, Glasgow, G4 0SF
- Reception telephone: 0141 211 5127
- Out of Hours: By contacting the Haematologist on call for Haemophilia (via switchboard)
Opening Hours of the Haemostasis and Thrombosis Centre
- Monday to Friday, 8.30am to 4.30pm
- Saturday, Closed
- Sunday, Closed
Haemato-Oncology Service
Our Haemato-Oncology Service is based at Gartnavel General Hospital and provides a regional cell markers and flow cytometry service in conjunction with the Beatson West of Scotland Cancer Centre and also to other NHS providers in the West of Scotland.
Service Hours of the Haemato-Oncology Service
- Routine Service: Monday to Friday, 9.00am to 5.00pm
Contact Details for the Haematology and Blood Transfusion Department
Glasgow Royal Infirmary
Postal Address
Department of Haematology, Macewen Building, Glasgow Royal Infirmary, Castle Street, G4 0SF
Telephone Numbers
- Blood Transfusion Enquiries: 0141 242 9603
- Haematology Enquiries: 0141 242 9601
- Coagulation Enquiries: 0141 242 9552 (Before 8.00am and after 8.00pm call Ext: 9605)
- Clinical Advice is obtained during normal office hours, by contacting our Duty Consultant Haematologist, via switchboard: 0141 211 3000.
Service Hours
- Routine Service: Monday to Friday, 8.00am to 5.00pm.
- Weekend Service: Saturday and Sunday 9.00am to 12.00pm
- Out of Hours Service:
- Monday to Friday 5.00pm to 8.30am
- Saturday and Sunday 12.00am to 9.00am
Gartnavel General Hospital
Postal Address
Department of Haematology or Haemato-Oncology, Gartnavel General Hospital, Paul O’Gorman Building, 21 Shelley road, Glasgow, G12 0XB
Telephone Numbers
- Haematology and Coagulation Enquiries: 0141 301 7721
- Blood Transfusion Enquiries: 0141 301 7729
- Haemo-Oncology Enquiries: 0141 301 7707
- Clinical Advice can be obtained during normal office hours, by contacting our Duty Consultant Haematologist, via switchboard 0141 211 3000
Service Hours
- Haematology and Blood Transfusion: Monday to Friday, 8.00am to 6.00pm.
- Haemato-Oncology: Monday to Friday, 9.00am to 5.00pm.
Stobhill ACH
Postal Address
Haematology Laboratory, Stobhill Ambulatory Care Hospital, Stobhill, Glasgow, G21 3EW.
Service Hours
- Routine Service: Monday to Friday, 9.00am to 5.00pm.
Telephone Numbers
- All Laboratory Enquiries: 0141 355 1469
- Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 201 3000
West Glasgow ACH
Service Hours
- This service has now ceased operating
Key Personnel
Contact details for all of our key personnel you can find in our Service Users Handbook.
For any comments, suggestions or enquiries you wish to make about the service provided by the Department of Haematology and Blood Transfusion please contact the Quality manager on either 0141 242 9597 or 0141 355 7727.
Alternatively you may also email them using their address which you can find in our Service Users Handbook.
Healthcare scientists are difficult to describe in one sentence. Many are laboratory based and investigate disease, genetic make up and new scientific treatments. Others involve direct work with patients, for example, measuring the function of a particular organ. Then there are the scientists whose focus is more about engineering, ensuring that medical equipment is working safely or researching new medical technology.
If you’ve ever been given a new treatment, had a biopsy, a scan or a blood, sight or hearing test, it’s more than likely that a member of the healthcare science team was involved.
It’s even possible that the person you thought was a doctor was actually a healthcare scientist. The healthcare science team are involved in over 70% of all clinical decisions in the NHS and you’ll find their fingerprints on many of the latest technological advancements in preventing, diagnosing and treating a wide range of medical conditions (Extract from an article in The Guardian 17th March 2013).
For information on the variety of Healthcare Science careers please visit the websites listed on this page.
NHSGGC offers a wide range of careers in Healthcare science for more information about working for NHSGGC please go to the Recruitment Services page of the NHSGGC website.
Current vacancies in NHSGGC are displayed on the NHS Scotland Jobs Website please follow the link to discover the current available jobs and details of how to apply.
Information on living and working in Glasgow.
Articles on Healthcare Science
Websites with Information on Healthcare Science Careers
Here you will finds Haematology and Blood Transfusion forms and guidelines related to our service. For further Information and advice please contact the Laboratory using the telephone numbers in our contacts section. More information can be found in our user handbook.
Blood Transfusion Forms and Guidelines
Haemostasis Forms and Guidelines
The Department of Haematology, Clyde Sector, NHSGGC, comprises main Haematology and Blood Transfusion Laboratory Services at both the Royal Alexandra Hospital and Inverclyde Royal Hospital sites, and a satellite laboratory at the Vale of Leven site
The Department is fully committed to the provision of a quality laboratory and clinical service, and is accredited by the United Kingdom Accreditation Service (UKAS), using International Standard ISO: 15189, for compliance to the Blood safety and Quality Regulations (BSQR) and The Medicines for Human Use (Clinical Trials) Regulations 2004 by the Medicines and Healthcare Products regulatory Agency (MHRA).
Our ISO:15189:2012 certificate of accreditation and our accredited scope can be found by clicking on the UKAS logo.
The Department Quality Policy defines the principal aims towards the provision of this service. The Quality Manual provides information relating to the accreditation, organisation, management and structure of the Department.
The Service User Handbook serves to provide comprehensive information regarding the use of the clinical and laboratory service, including information relating to the Departmental test repertoire, specimen requirements, test reference and therapeutic ranges, and urgent and emergency requests. Upon sending samples to our laboratory please refer to our terms and conditions.
The Department welcomes any feedback – if you have any comments, feedback and or complaints (Complaints Policy) in relation to our service, please contact either the Technical Services Manager or the Quality Manager.
Leaving Feedback
Feedback from service users is highly valued and used to improve our services.
To leave us feedback please complete the online form.
Royal Alexandra Hospital
Address
- Corsebar Road, Paisley, PA2 9PN
Telephone Numbers
- General Enquiries: 0141 314 6157
- Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 314 7294
- Quality Manager: 0141 314 6653
Service Hours
- Routine Service: 8.30am until 5.00pm, Monday to Friday
- Out of Hours Service: 5.00pm until to 8.30am, Monday to Friday, All Weekend
Inverclyde Royal Hospital
Address
- Level C, Larkfield Road, Greenock, PA16 0XN
Telephone Numbers
- General Enquiries: 01475 504 324
- Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 314 9504
- Quality Manager: 0141 314 6653
Service Hours
Routine Service: 8.30am until 5.00pm, Monday to Friday
Out of Hours Service: 5.00pm until to 8.30am, Monday to Friday, All Weekend
Vale of Leven Hospital
Address
- Main Street, Alexandria, G83 0UA
Telephone Numbers
- General Enquiries: 01389 817 265
- Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 01389 828 599
- Quality Manager: 0141 314 6653
Service Hours
Routine Service: 8.30am until 5.00pm, Monday to Friday
This is the home page for Haematology and Blood Transfusion NHSGGC.
Contact and service information, for each Department in the Clyde, North Glasgow and South Glasgow Sectors, can be accessed below.
Haematology
Haematology is the study of the cause, diagnosis, treatment and prevention of diseases related to blood. It involves the production of blood and its components, such as blood cells, haemoglobin, blood proteins and bone marrow.
Haemostasis (Blood Coagulation)
Haemostasis is how the human body responds to a blood vessel injury or bleeding. It involves the coordinated effort between platelets and numerous blood clotting proteins (or clotting factors), and ends with the forming of a blood clot and the stopping of bleeding.
Blood Transfusion
Blood transfusion is the process of how an individual receives blood or blood products. Transfusions are used in a variety of medical conditions to replace lost components of the blood. Blood Transfusion uses individual components of the blood, such as red blood cells, white blood cells, plasma, clotting factors and platelets.
Haematology Staff
Haematologists investigate, diagnose and treat diseases such as anaemia, leukaemia and lymphoma. They also care for patients with blood-clotting abnormalities and are responsible for ensuring that blood transfusions are safe and available when they are needed. Haematologists are the Biomedical Scientists and Clinical Scientists who work in laboratories and the Medical Staff who work with their patients in clinics and on the wards. Haematologists may be involved throughout the patient’s journey, from the very first hospital visit, all the way through laboratory diagnosis to treatment. Hundreds of thousands of blood tests are carried out every day in the UK.
Regulation and Accreditation
Haematology and Blood Transfusion NHSGGC is committed to providing the highest quality laboratory and clinical services we have been accredited by the United Kingdom Accreditation Service (UKAS), using International Standard ISO: 15189. We have been assessed for compliance to the Blood safety and Quality Regulations 2005 (BSQR) and The Medicines for Human Use (Clinical Trials) Regulations 2004 by the Medicines and Healthcare Products Regulatory Agency (MHRA). We are assessed for compliance with the Human Tissues Act 2004 (HTA) by the Human Tissue Authority (HTA) and for compliance to the JACIE standards by The Joint Accreditation Committee ISCT-Europe and EBMT (JACIE).
To find details of each of the individual sector’s accreditation and regulatory compliance then please go to the appropriate sector page.
To look at any sector’s ISO:15189 schedule of accreditation please go to the appropriate sector page or you may click on one of the UKAS logos above.
Our Locations
North Glasgow Sector
- Glasgow Royal Infirmary
- Gartnavel General Hospital
- Stobhill ACH
- West Glasgow Ambulatory Care Hospital
South Glasgow Sector
- Queen Elizabeth University Hospital
- Victoria ACH
Clyde Sector
- Royal Alexandra Hospital
- Inverclyde Royal Hospital
- Vale of Leven Hospital
For queries about the service please contact the Queen Elizabeth University Hospital Biochemistry Department on 0141 354 9060.
About the service
The Scottish Biologic Drug Monitoring Service is delivered by the Biochemistry Dept. within the Lab Medicine Building on the Queen Elizabeth University Hospital site, Glasgow.
The service currently delivers Infliximab and Adalimumab levels and their respective total anti-drug antibodies (ADA) for optimising care predominantly in gastroenterology patients with inflammatory bowel disease. The service uses both WHO standards for drug levels and a patient pool sample for ADA assay to monitor performance. It is involved in sample exchange with other laboratories.
The service employs a reflex ADA testing strategy based on drug level result. When a drug level result is within or higher than the therapeutic target range, and when ADA level has previously been undetectable, reflex ADA testing is not routinely performed. Since the introduction of reflex ADA testing approximately 50% adalimumab samples and 37% infliximab samples have not had a reflex ADA test performed.
There may be some clinical scenarios where ADA titres are desirable even when drug level results are therapeutic. Requests for additional ADA testing should be indicated clearly at the time of test request or can be arranged by contacting the lab directly.
During 2019 there were 2821 Infliximab and 2920 Adalimumab samples analysed from health boards across Scotland.
TDM tests should be requested according to local biochemistry/immunology laboratory requirements. The previously used paper request forms are no longer required. Local teams are encouraged to collate data related to TDM use and outcomes as this may be required to sustain future rounds of service funding.
Specific Rheumatology guidance
Specific Gastroenterology guidance
Vedolizumab drug level and antibody testing
Vedolizumab drug level testing is now available. The utility of testing drug and anti-drug antibodies for vedolizumab has yet to be fully ascertained. Target drug levels for vedolizumab have not been clearly established. The current evidence is covered in these articles:
Vedolizumab testing is not part of the nationally commissioned TDM service. The cost per sample is £20.
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Clyde Biochemistry Laboratories (those based at Royal Alexandra Hospital, Inverclyde Royal Hospital and Vale of Leven Hospital) has been accredited with UKAS to standard ISO 15189:2012 for much of our test repertoire. The certificate of accreditation is available online.
The scope of our accreditation includes the majority of the tests performed by our laboratories, with a small number of tests not falling within our accreditation status (for example, no fluid analyses (on fluids other than CSF, urine or blood / serum / plasma) are accredited) – see the link above for details of our accredited scope.
Specialist services including Protein Electrophoresis and less often requested endocrine assays are based at RAH.
All routine GP work within the Clyde Sector is also based at RAH.
Please accept our apologies for the behaviour of links on this webpage. This is due to a global setting which is outwith the Biochemistry Department’s control.
Service Hours
Routine operating hours
- Monday to Friday, 8.30am to 5.00pm
- Saturday and Sunday, 8.30am to 12.00pm (Inverclyde Royal Hospital) and 9.00am to 12.00pm (Royal Alexandra Hospital)
- There is a 24hr emergency service for urgent samples outwith these hours
Contact Details
Royal Alexandra Hospital (RAH)
- Address: Corsebar Road, Paisley, Renfrewshire PA2 9PN
- Telephone: 0141 314 6157 extension 06157
Inverclyde Royal Hospital (IRH)
- Address: Larkfield Road, Greenock PA16 0XN
- Telephone: 01475 504827 extension 04827 – Emergency requests extension 04213
Vale of Leven Hospital (VOL)
- Main Street, Alexandria G83 0UA
- Telephone: 01389 817568 extension 87568
POCT issues / Cryoglobulin testing
For routine issues with gas analysers or blood glucose meters and to arrange training / barcode for meters please email:
Cryoglobulin testing can also be arranged via this email address.
Clinical Advice
Both Primary and Secondary care professionals served by the Clyde Biochemistry Laboratory can obtain clinical advice by email:
Nutrition team referral process
Feedback
We are committed to providing a quality service to users. If you wish to provide feedback on the Clyde Glasgow Biochemistry service, please contact our Quality Manager by emailing Pamela.craig6@nhs.scot
Handbooks and Manuals
Laboratory Newsletter
The most recent laboratory newsletters are available below:
Previous issues of the newsletter are stored in the Clyde Biochemistry Document Library:
Memos
Primary Care
Secondary Care
Previous memos can be found in the Clyde Biochemistry Document Library, linked above.