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Clyde Sector Haematology

As of 21.08.23 Clyde Haematology and Blood Transfusion will outsource processing (partial) and interpretation of bone marrow samples to the below service: 

Department of Haematology and Blood Transfusion, Gartnaval General Hospital, Paul O’Gorman Building, 21 Shelley Road, Glasgow, G12 0XB.

This service is accredited to ISO 15189:2012 (9570) for preparation and interpretation of bone marrow for detection of normal and abnormal morphologies.  

All samples from Clyde patients should continue to be sent to Clyde Laboratories for transfer to the above location. Reports will continue to be available via Clinical Portal.  

NOTIFICATION OF CHANGE IN ACCREDITATION STATUS

On 17th\18th of April 2023 the Department of Haematology and Blood Transfusion, Clyde Sector, NHSGGC successfully transitioned to  BS EN ISO 15189:2022 – Medical laboratories — Requirements for Quality and Competence standards. Transitioning to these new standards ensures the quality management system continues to provide a high quality service to service users, with an increased focus on patient experience.

DEPARTMENT INFORMATION

The Department of Haematology, Clyde Sector, NHSGGC, comprises main Haematology and Blood Transfusion Laboratory Services at both the Royal Alexandra Hospital and Inverclyde Royal Hospital sites, and a satellite laboratory at the Vale of Leven site

 The Department is fully committed to the provision of a quality laboratory and clinical service, and is accredited by the United Kingdom Accreditation Service (UKAS), using International Standard ISO: 15189, for compliance to the Blood safety and Quality Regulations (BSQR) and The Medicines for Human Use (Clinical Trials) Regulations 2004 by the Medicines and Healthcare Products regulatory Agency (MHRA). 

Our ISO:15189:2012 certificate of accreditation and our accredited scope can be found by clicking on the UKAS logo. 

The Department Quality Policy defines the principal aims towards the provision of this service. The Quality Manual provides information relating to the accreditation, organisation, management and structure of the Department.

The Service User Handbook serves to provide comprehensive information regarding the use of the clinical and laboratory service, including information relating to the Departmental test repertoire, specimen requirements, test reference and therapeutic ranges, and urgent and emergency requests. Upon sending samples to our laboratory please refer to our terms and conditions.

The Department welcomes any feedback – if you have any comments, feedback and or complaints (Complaints Policy) in relation to our service, please contact either the Technical Services Manager or the Quality Manager.

Leaving Feedback

Feedback from service users is highly valued and used to improve our services.

To leave us feedback please complete the online form.

Contact Information

Royal Alexandra Hospital

Address

  • Corsebar Road, Paisley, PA2 9PN 

Telephone Numbers

  • General Enquiries: 0141 314 6157
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 314 7294
  • Quality Manager: 0141 314 6653

Service Hours

  • Routine Service: 8.30am until 5.00pm, Monday to Friday
  • Out of Hours Service: 5.00pm until to 8.30am, Monday to Friday, All Weekend
Inverclyde Royal Hospital

Address

  • Level C, Larkfield Road, Greenock, PA16 0XN

Telephone Numbers

  • General Enquiries: 01475 504 324
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 0141 314 9504
  • Quality Manager: 0141 314 6653

Service Hours

Routine Service: 8.30am until 5.00pm, Monday to Friday

Out of Hours Service: 5.00pm until to 8.30am, Monday to Friday, All Weekend

Vale of Leven Hospital

Address

  • Main Street, Alexandria, G83 0UA

Telephone Numbers

  • General Enquiries: 01389 817 265
  • Clinical Advice can be obtained during normal office hours, by contacting the Duty Consultant Haematologist, via switchboard: 01389 828 599
  • Quality Manager: 0141 314 6653

Service Hours

Routine Service: 8.30am until 8.00pm, Monday to Friday