Person Centred Virtual Visiting (video calls) helps people to maintain contact with their relatives/friends, when in-person visits are not possible. People can see and talk to those who matter to them using NHS Near Me / Attend Anywhere. You can access this on mobile phones, laptops or computers. All wards have iPads available if you do not have, or are unable to use, your own device.
Person Centred Virtual Visiting was rolled out during the COVID-19 pandemic, and helped people maintain contact when in-person visiting was restricted. It has had a positive impact and continues to play a role to help people remain connected. For more information, please read our PCVV Report.
Supporting Communication Needs
NHSGGC is committed to supporting those who are deaf, hard-of-hearing or who do not speak English. NHSGGC supports communication needs through:
British Sign Language (BSL) Online Interpreting Service – available 24 hours a day, 7 days a week. Please visit the BSL Online web page for more information.
Dictation App – The Dictation App installed on hospital iPads, can be used to transcribe speech into readable text. This is helpful when lip-reading is not possible due to the use of face masks.
Frequently Asked Questions
How do I arrange a ‘virtual visit’ (video call) using the NHSGGC iPads?
If you are a patient, please speak to ward staff to arrange a virtual visit using the NHSGGC iPads.
If you are a family member/friend, please contact the ward to arrange a virtual visit. Ward and Department telephone numbers can be found on the NHSGGC website. You will need to provide the ward staff with following details:
Your family member/friend’s full name
Your phone number or email address
You will need to ensure your device has a webcam and microphone. Most devices already have this built in.
For further information and guidance on how to arrange virtual visits, please read the Near Me guide.
What happens if my family member/friend does not have a mobile phone or tablet, or needs help to make a ‘virtual visit’?
All of our inpatient wards have a least one iPad for those who wish to make ‘virtual visits’ (video calls) with their relatives and friends during their stay in hospital. If your family member/friend does not have a mobile phone or tablet of their own, or they are unfamiliar/unable to use these devices to set up calls independently, they are welcome to use a hospital iPad. Ward staff will always try to facilitate these calls where possible.
Can I request a ‘virtual visit’ (video call) for a specific time of day?
Where possible, ward staff will try to arrange virtual visits at a time that suits you and your family member/friend. However, we cannot guarantee an exact day/time. We are sorry for any distress this may cause. Staff will always try to facilitate these calls, however, we ask for your understanding at times when this is not possible.
Is it possible to record the call?
For the majority of situations in our wards, it will not be appropriate for you to record the call. No one is permitted to make unauthorized pictures, video or audio recordings in healthcare settings, that feature service users, visitors or staff, without their consent. If you are unsure, please speak with ward staff for advice.
Can the hospital iPad or my own device be used to speak to a healthcare chaplain?
Healthcare chaplains are available to offer support and a listening service Monday to Thursday, 9.00am – 5.00pm and at weekends from Friday to Sunday, 9.00am – 10.00pm. If you wish to speak with someone confidentially, please ask a member of ward staff to contact switchboard and ask for the on-call chaplain.
What if I am looking for information or a progress update on the care of my family member/friend?
To obtain an update on the progress and plan of care for your family member/friend, you should contact the ward directly and ask to speak to the nurse or doctor looking after them.
You can find telephone numbers for all wards and departments on the NHSGGC website.
What additional information can I access on the NHSGGC iPads?
Infection Prevention and Control Patient Information Leaflets are available to staff and patients on the NHSGGC iPads. Click on the Infection Prevention and Control icon on the home screen to access this information.
Some of the Patient Information Leaflets are available in other languages, but if there is a specific language that would suit you, please let a member of staff know.
Providing Feedback
If you wish to provide feedback or share your experience of virtual visiting, please share your story on Care Opinion.
Person Centred Virtual Visiting Information for Staff
Additional Information
The following documents provide help and guidance to ensure you are familiar with supporting patients and their relatives/friends to receive ‘virtual visit’ (video calls) and how to do this safely and efficiently at all times.
Ward 2A/2B at the Royal Hospital for Children reopened in March following a significant upgrade work and an £8.9 million investment.
Schiehallion provides the highest-quality environment that is fully suited to the needs of our young patients and their families.
Learn more about the project and take a virtual tour of the Schiehallion ward by watching the video below.
How to find Schiehallion Ward
Call: 0141 452 4450
Location: Level 2. Follow the signs to Atrium, Take Lift/Stair to Level 2, Exit Lift/Stair at Level 2, Walk along the corridor and Turn Left. Ward 2A is straight ahead
This project has involved an £8.9 million investment in significant upgrade work, including replacement of the ventilation systems, and once open the ward will provide the highest-quality environment that is fully suited to the needs of our young patients and their families.
A considerable amount of work throughout the ward has been carried out, including a full refurbishment of all ensuites to provide a safe, high-quality environment for everyone.
We would like to give special thanks for the tremendous fund-raising efforts of former patients Molly Cuddihy and Sara Millar, who have raised hundreds of thousands of pounds for the hospital and enabled the creation of a new, purpose-built chill-out area for children aged 8-12 years, to go alongside spaces for younger children and teenagers, which has been supported by The Teenage Cancer Trust (TCT).
Ward 2A has a parents’ kitchen and that also been included in the renovation. It is a light, comfortable space which allows parents to store and prepare food, make a cup of tea, or just take five minutes to chat with others. Single bedrooms will have built-in, fold-down beds which will help parents have more comfortable overnight stays.
Facilities at Schiehallion
Ward 2A is the inpatient part of the ward and it comprises 24 patient rooms, play and social areas for all age groups, and a parent kitchen and sitting area.
Ward 2B is the Schiehallion day care unit and houses five treatment rooms and two, four-bed bay areas. Most of the treatment given to your child or young person will be in the shared bed bays.
The bright, colourful ‘Schiehallion’ logo at the door greets those arriving and inside the decor has been created with young people in mind. We’re aware that any stay in hospital can be a daunting experience for children, so we’ve tried to make the surroundings as welcoming as possible.
As with all other paediatric services, the new ward will provide holistic care, looking after our patients’ mental wellbeing as well as their physical needs.
Schiehallion Ward is supported by a Health Play Assistant and a Health Play Support Worker. Our dedicated Play Team are here to interact with all our babies, children and young people, providing daily normalising play activities that are free from any aspect of medical intervention, as well as developmental play for our children that are in hospital for a long time. In addition, we have two Health Play Specialists who will work with children and young people to understand aspects of their clinical care through the use of play and role play, as well as provide specific distraction during treatments and procedures.
In every room, we have installed new iPads complete with a new entertainment system that allows them access to TV, films, games and other interactive services.
Children and young people have played an important role in making sure that the offering on the iPads is not only age-appropriate, but also what our young patients need and want. Our Play Team recently surveyed more than 70 young people to gauge their opinion on the service we provide, and the results have helped shape our TV and digital service throughout the RHC.
Ward 2A provides play and socialising spaces for all our patients, no matter what their age.
Catering in Schiehallion
Alongside the new facilities a new menu will be offered to patients in Schiehallion.
Meals are tasty, nutritious and varied, with vegetarian options and soft easy to chew choices available. A vegan menu is available on request and a range of special diets, including low potassium/ no added salt, low fibre/low residue, food allergies and texture modified, as well as Kosher and Halal are catered for.
In addition, for some of our young patients on Ward 2A, we know how important it is that they can have something to eat whenever they feel able, and to help cater for that there will now be an out-of-hours snack menu until 10pm each evening, offering a range of favourite items including burgers, chicken nuggets and toasties.
Water in Schiehallion
As is the case throughout the hospital, our water meets all national standards and is safe to drink.
In addition, as is the case in all areas of the hospital, the water undergoes a process of filtration and regular dosing with Chlorine Dioxide.
Where our most vulnerable patients are cared for, such as Ward 2A/2B, you’ll see additional filters on the taps. This is an extra level of protection for patients and is part of a rigorous system of care and regular maintenance for our taps, as well as the water system as a whole.
The ventilation in Schiehallion
There are 11 separate ventilation systems serving the ward, all of which are finely balanced to provide exactly the environment that every child needs. Every system has a back-up, meaning that ventilation will remain uninterrupted if there is an issue with a unit, or if maintenance work is required. The air coming into Ward 2A is filtered using HEPA (high efficiency particulate air) filtration, and bedrooms achieve 10 air changes per hour to ensure continuous fresh air.
In addition, the system now uses a ‘pressure cascade’, which provides another layer of protection by ensuring that air will always flow away from vulnerable patients, out into the corridors and ultimately out of the ward.
All this means that the ventilation system is helping us to provide the highest-quality environment for all patients.
Ward safety
Our key priority is the care and wellbeing of our patients and, through the extensive work we have carried out, we are confident that we now have the highest-quality and safest environment in which to look after them.
We have put in place the best safeguards we can, and the ward will be monitored closely by our infection control experts and estates teams. This means that, as is the case in all wards across our hospitals, if any issues arise we will be able to put in measures quickly to ensure the safety of patients.
The extensive work we have done within Ward 2A/2B and the highly sophisticated systems we have put in place, alongside our continued commitment to infection prevention and control, mean we are in the best possible position to keep our young patients safe.
We are continually monitoring the unit, more than any other hospital in the UK, to provide rigorous assurance of the ongoing safety of the hospital environment.
The importance of support from family members and loved ones for people in hospital cannot be overstated, bringing comfort to both the person in hospital and their family. We welcome, encourage and support people to stay connected to those who matter most in their lives, while they are in hospital. We know that this support has a positive effect on nutrition, healing, recovery and overall quality of care.
In line with NHS Scotland Hospital Visiting Guidance, a person-centred approach to visiting is in place across all NHSGGC sites. This page provides information about person centred visiting arrangements, guidance and safety measures everyone needs to follow.
What is Person centred visiting?
Supporting people in hospital to involve their family or carers as much as they would like is an important principle of person-centred visiting. This recognises the beneficial effect of a family member or carer participating in some elements of personal care and support, such as at mealtimes or with personal hygiene, etc.
Person centred visiting core principles
Person Centred Visiting means we will work together with patients, family members and staff so that care is in line with the following core principles:
We welcome and encourage the involvement of the people who matter to patients.
We are guided by patients: when the people who matter will visit, how they would like them involved in their care, and note when they want to rest.
We work in partnership with the people who matter to patients.
We have no set visiting times.
We respect people’s individual needs and act on an individual basis to ensure the safety, privacy and dignity of all patients. This means there may be times when we need to ask people to leave a clinical area temporarily.
Individual visiting plans
An individual visiting plan should be discussed with the person, their family and ward staff. This will ensure:
the needs of the person are met
no blanket timelines for the duration of a visit
Frequently Asked Questions
When can I visit?
Please speak to the person you are visiting, and the ward staff, about the best times for you to visit.
In most circumstances we ask that there are no more than 2 visitors at a time (these visitors can change). This is to help make the environment as restful as possible, and to minimise the risk of infection. There may be times when it would be appropriate for more than 2 people to visit at a time. The nurse in charge will be happy to discuss this with you.
Can I phone the ward to find out how a relative or friend is doing?
Yes. If possible, we ask that one family member is identified to be the key hospital contact who takes responsibility to share information with other family and friends, as appropriate.
Please note, there is a limit to what information we can give over the phone, and who we can give this information to.
What safety measures do I need to follow?
Please use the hand sanitizing gel provided when coming into and leaving the ward.
Please do not visit if you are unwell. For example, if you have cold or flu, vomiting or diarrhoea, or an upset stomach.
Please use the toilets for the public, and not those designated for patients or staff, where you can.
Visiting may take place at a bedside or communal area. In all instances chairs provided for visiting should be used. If visiting at a bedside, you should avoid sitting on the bed as this can spread infection.
If your relative/friend is being isolated, or if the ward is temporarily closed, please follow the advice provided by staff as there may be additional safety measures to follow.
What visiting arrangements are in place in outpatient areas or emergency departments?
Person Centred Visiting is in place across NHSGGC, including outpatient areas and emergency departments.
Please see the rest of this page for information about Person Centred Visiting.
My family member or friend is particularly vulnerable to the risk of infection. What visiting arrangements are in place for them?
Where there is a particularly high risk of infection, patients will continue to have visiting arrangements discussed as part of their individual risk assessments. Ward and department staff will be happy to discuss these with you.
My family member or friend has an infection. Can I visit them?
If your relative/friend is being isolated, please follow the advice provided by staff, as there may be additional safety measures to follow.
A ward is closed due to an outbreak of an infection. What visiting arrangements are in place there?
If the ward is temporarily closed, please follow the advice provided by staff, as there may be additional safety measures to follow.
Eating is a social occasion. You are welcome to visit at mealtimes to offer support and encouragement. However, please discuss visiting during mealtimes with the person you are visiting, and the ward staff.
Children are welcome to visit, however children under 18 years of age need to be supervised at all times.
If I am not able to visit, are there other ways that I can stay in touch?
We are offering ‘virtual visiting’ (video calls) for all patients. All wards have iPads specially set up to make video calls. This lets you see and talk to the people who matter to you. If you have your own mobile phone, tablet or laptop we can help you to make video calls using your equipment, if you are not able to do this yourself
The Maternity building is physically linked to the children’s and adult hospitals via a walkway bridge.
The Queen Elizabeth University Hospital also has a foetal medicine unit providing specialist diagnostic facilities and treatment to unborn babies from across Scotland. The unit is equipped with three treatment rooms, scanning facilities, counselling facilities and separate waiting areas. There is one theatre, within Labour Ward, which is equipped with special laser technology used to provide treatment to babies while they are still in the womb (interventional fetal therapy).
Getting Around Our Campus
Click the image below to view / download a PDF of the site map, which also includes travel directions.
Wards and Visiting
Ward 47 – Postnatal
Call: 0141 201 2268
Ward 48 – Antenatal
Call: 0141 201 2269
Ward 49 – Gynaecology
Call: 0141 201 2282
Ward 50 – Postnatal
Call: 0141 232 4369
Neonatal Unit
Call: 0141 232 4335
Location: Located within Royal Hospital for Children (RHC)
Labour Ward
Call: 0141 201 2292
Within the labour ward, we encourage birthing partners to be present to support women through throughout their birth experience.
Birthing partners are encouraged to update friends and family on a woman’s progress thus limiting the number of direct calls to labour ward and ensuring that women remain informed and at the centre of all discussions surrounding the communication of their baby’s birth.
Visiting within high dependency will be determined by the woman’s condition.
Partners will be supported to visit and additional visitors will be guided by the woman’s condition and activity within the area.
Services and Outpatients
Day Care Unit
Call: 0141 201 2274
Early Pregnancy Assessment Unit (EPAS)
Call: 0141 201 2331
Community Midwives
Call: 0141 201 2256
Antenatal Clinic
Call: 0141 201 2252
For appointments amendments please call Medical Records.
Maternity Triage
Call: 0141 232 4363
This is a 24 hour service for women booked at the Queen Elizabeth University Hospital who may have concerns about their pregnancy.
The AMU at the Royal Alexandra Hospital is a wonderful, new, and exciting midwifery-led birthing unit situated alongside our very popular Labour Suite. This AMU provides labouring women with enhanced birthing rooms and a wide range of labouring aids, all within a serene and tranquil setting.
Women will receive midwife-led care and have access to the hospital’s hydrotherapy pool for water births. The rooms are comfortable and spacious, with space to mobilise during labour. A birthing couch and recliner chairs are supplied for those times when our labouring women wish to rest. However, upright and active positions are encouraged during labour and birth. Aids such as peanut balls, birthing balls, and a rebozo sling with chair are available to facilitate this. Hydrotherapy pools in the rooms are a fantastic option not only for pain relief but also to aid comfort and support a weightless freedom of movement, which helps our women get their bodies into optimal positions to birth their babies. Our staff are trained to welcome your little ones into the world underwater if this is your preferred birth plan.
We encourage all our women to eat and drink throughout labour, so please remember to pack your favourite energy-boosting snacks into your bag. We have Bluetooth speakers in the rooms for your birthing playlist. The speakers also have vibrant laser lights should you wish this for your environment. We also provide oil diffusers. We can provide some aromatherapy oils to diffuse, but if you have a preferred scent, then please bring it with you. Fairy lights and battery-operated candles are in all AMU rooms.
Pain relief options within the AMU include hydrotherapy, gas and air, TENS, and morphine injections. If you wish to use hypnotherapy or meditation techniques during your labour, our staff are more than happy to support you. We encourage you to take the time to consider your plans and document them in your BadgerNotes birth plan. This way, all your care providers will know your wishes in advance.
We will listen to your baby’s heartbeat every 15 minutes in the first stage of labour and every five minutes in the second stage of labour using a pinard stethoscope and/or a handheld doptone machine. If we find your baby needs further monitoring, then a wireless CTG machine will be commenced for at least 20 minutes. If we have any concerns during your labour, fully informed discussions with you and your birthing partner will take place prior to a possible transfer to obstetric-led care, and your allocated midwife will remain with you at all times.
Once your baby is born and all is well, you may be offered the opportunity to go home that day. We encourage a minimum of six hours after birth to stay and rest in our department. During this short stay, your baby will have a hearing screen as standard, a full neonatal examination, and we will support your choice of feeding and supervise this if required. You will have some observations taken, and if all remains well, then you should be spending your first night as a family in your own home. During some very busy periods, this option is not always available, but we always aim to provide it.
If you are interested in chatting with us about our AMU at RAH, please speak with your named midwife.
McColl’s Travel operate a bus service 340 between Helensburgh, Vale of Leven Hospital and the Royal Alexandra Hospital (Paisley), via Dumbarton and Alexandria, 7 days a week. This service is jointly funded by NHS Greater Glasgow and Clyde and SPT.
Small, intimate and beautifully designed. There are three large comfortable birthing rooms, one of which has a state of the art birthing pool. The rooms also contains en suite bath, shower and toilet facilities. To encourage you to be active in labour there is soft matting, birthing balls and a birthing couch.
The unit is located in a quiet peaceful area of the hospital and is easily accessed from the nearby free car park with its own dedicated entrance on the ground floor.
You and your birthing partner can be assured of first class facilities which have been designed with your comfort, privacy and safety in mind. You are very welcome to come and visit the unit and see these facilities. Please call 01389 817232 to arrange a tour.
Following the birth of your baby, you will continue to be accommodated within the unit in a single room.
Mother of Joshua: “I have never lived anywhere where the local midwifery unit is the team you rely on, I have only ever known maternity units that are medically based. When I became pregnant I knew straight away the CMU was where I wanted to have my baby. Many people tried to advise me often suggesting the bigger units. However I am so glad I stuck to my guns. My whole experience of the CMU has been fantastic. All the staff who have had an input into my care have been supportive and professional at all times.
The actual day I went into labour will always be a pleasant memory because of the amazing support I had over the phone from the midwives in the CMU. Their experience was invaluable and they gave reassurance and guidance which allowed me the confidence to stay at home as long as possible.
When I finally came into the CMU to have my baby the 2 midwives on that night were amazing. They kept me calm and had a big influence on the wonderful experience of labour I had. It was much less scary because of them and their kindness and invaluable experience. It is something I will always treasure.
Joshua was born in a most relaxing environment and it was all down to the wonderful place they call the Vale if Leven CMU and the wonderful staff who work here. Thank you all for the wonderful job you are doing and I hope you go on doing it for many years to come. My husband and I will certainly be recommending the CMU to whoever we can.”
Father of Joshua: “My wife has written her thoughts but I wanted to write mine down too. I am GP working locally and during my training I have seen many deliveries. However I have never seen a delivery in a midwife led unit. I must confess that I was really worried initially about our baby being born at the Vale. I asked myself the question what would happen if complication arose, because the nearest doctors were in the RAH in Paisley. Many of my GP colleagues had the opinion that the safest place to have a baby was where doctors work. I didn’t know where to go for the best, but as the delivery date approached I realized 3 things.
I have heard of lots of negative experience at other large maternity units
I have NEVER heard of a negative experience from the CMU at the Vale.
It seemed ridiculous not to use local services when everyone wants the Vale to stay open.
So we decided to stay with the CMU at the Vale and it was the best choice we made.
After Joshua was born we didn’t really know what we were doing! This was our first baby after all!! The midwives listened to our questions, explored our feelings and gave us the opportunity to make our own decisions after giving us the information. I have seen first-hand mothers panicking and midwives having no time to help. I have also seen mothers pushed home because of bed shortages. The Vale is so different. I’ll be recommending the Vale to all my Patients. Thank You!!!”
The Community Maternity Unit is small, intimate and beautifully designed. There is a large comfortable birthing room with a state of the art birthing pool. It also contains en suite bath, shower and toilet facilities.
To encourage you to be active in labour there is soft matting, birthing balls and a birthing couch. The room offers beautiful views down the River Clyde. You and your birthing partner can be assured of first class facilities.
It has been designed with your comfort, privacy and safety in mind. You are very welcome to come and visit the unit and see these facilities. Please call 01475 504619 or 01475 504775 to arrange a tour.
Following the birth of your baby, you will continue to be accommodated within the unit in a two bedded room until you are both ready to go home.
Midwives care for women and their babies. They prepare for the birth, assist the woman at the birth and provide practical and emotional advice and support in the care of the newborn baby.
They take specialist training after qualifying as a nurse, or train directly as a midwife.
The 25 Midwives at Inverclyde CMU between them have decades of training and experience in caring for mums to be and delivering babies.
Many, if not most, live locally and know the community and its people very well – our midwives often meet people in the street they delivered as newborn babies!
Mum’s Journey
Follow the steps of mum’s journey, from the early days of pregnancy through to baby’s first few days, by clicking the links below.
You’re Pregnant
When you become pregnant, your first contact is with a midwife, who records details of your medical history and assesses how healthy you are. The midwife will find out if your pregnancy is progressing smoothly.
If there are no problems with either your health or that of your unborn baby, you will be able to receive all your care at the Inverclyde CMU all the way through to giving birth. You will be able to do this even if this is your first baby.
If you’re expecting twins (or even more babies!), you will receive all your care from midwives up until the time you are due but – purely as a precaution – you will be asked to give birth in a consultant-led unit, usually the one at the Royal Alexandra Hospital.
If there are any concerns whatsoever about your health, or that of your baby, you will receive your care jointly between the local midwives and consultants at the Royal Alexandra Hospital. You will give birth at the Royal Alexandra Hospital.
However, for most mums this is just a precaution as most births go absolutely smoothly and good planning by staff will mean there is little to worry about.
During Pregnancy
At 12 weeks you will be offered an ultrasound scan and this will allow midwives to estimate when your baby is due.
During your pregnancy you will be invited to attend a series of workshop sessions which are designed to help you prepare for birth and getting ready to be a mum. These will cover subjects like:
Relaxation techniques
Parenting skills
Breastfeeding
We don’t forget about your partner or birth supporter either – they can come to workshop sessions too and find out how they can help you during the birth and beyond.
A blood test is offered at 15 – 16 weeks into the pregnancy in order to screen for any problems. Four or five weeks later, this is followed by a second ultrasound scan, which is intended to provide a more detailed look at the baby – by this time you will be starting to feel the baby’s first movements.
At 24 weeks you will have an ante-natal appointment with your midwife, during which she will check the baby’s growth and listen to his or her heartbeat. If you are a first-time mum, you will have another appointment with the midwife at 32 weeks.
At 34 weeks, you are getting close to the time of the birth. You will be offered more blood tests to find out if you need extra iron and you will be given a chance to look around the CMU’s birthing suite. At 38 weeks first-time mums will have another appointment with their midwife.
When the time comes to give birth to your baby, it is important that you feel relaxed in your surroundings.
Labour and Birth
Inverclyde CMU’s birthing suite, along with the rest of the unit, was completely refurbished and is state of the art.
In particular, we have installed a new birthing pool, which you can use to help you stay comfortable during labour and give birth in if you choose. We also provide birth mats, birthing balls and birthing stools. You can bring in your own CDs, or choose from a selection we provide, and have the lights dimmed in order make the birth as peaceful and private as possible.
It is these kinds of things that can help you in controlling pain. Before giving birth, your midwife will have spent some time discussing this with you and will help you to overcome your worries and fears.
Massage, relaxing music, breathing techniques and the birthing pool can make all the difference – but if these are not enough, you can have Entonox (gas and air) and, if appropriate, the drug pethidine to help make contractions less pain. Like every drug, this has drawbacks and these will have been explained to you by your midwife.
The Princess Royal Maternity is designed to accommodate the delivery of up to 6000 babies each year. It has five clinical floors and provides state-of-the-art equipment for mothers and babies, with the added benefit of clinical services, including Adult Intensive Care, on the same site.
Click the image below to view / download a PDF of the site map, which also includes travel directions.
Wards and Visiting
Labour Ward
Call: 0141 201 3302
Within the labour suite, we encourage birthing partners to be present to support women throughout their birth experience.
Birthing partners are encouraged to update friends and family on a woman’s progress thus limiting the number of direct calls to the labour suite and ensuring that women remain informed and at the centre of all discussions surrounding the communication of their babies’ birth.
Visiting within high dependency will be determined by the woman’s condition. Partners will be supported to visit and any additional visitors will be guided by the woman’s condition and activity within the area.
Neonatal Ward – Intensive Care Unit and Special Care
Call:
Intensive Care Unit: 0141 451 5221
Special Care: 0141 451 5222 or 0141 451 5223
Ward 56 Gynaecology
Call: 0141 201 3371
Ward 68
Call: 0141 201 3470
Ward 72
Call: 0141 201 3551
Ward 73
Call: 0141 201 3549
Services and Outpatients
Antenatal Clinics 1, 2 and 3
Call: 0141 201 3418
Women should call 0141 347 8422 to make an appointment with a midwife as soon as they know they are pregnant. We urge all mums-to-be, even those with children already, to book into their local maternity services by week 12 of their pregnancy.
Community Midwives
Call: 0141 201 3438
Women should call 0141 347 8422 to make an appointment with a midwife as soon as they know they are pregnant. We urge all mums-to-be, even those with children already, to book into their local maternity services by week 12 of their pregnancy.
Day Care Unit
Call: 0141 201 3418
This is for women with high-risk pregnancies.
Women should call 0141 347 8422 to make an appointment with a midwife as soon as they know they are pregnant. We urge all mums-to-be, even those with children already, to book into their local maternity services by week 12 of their pregnancy.
Maternity Triage
Call: 0141 201 3452
This is a 24 hour service for women booked at the Princess Royal Maternity who may have concerns or anxieties about their health or pregnancy.
Women should call 0141 347 8422 to make an appointment with a midwife as soon as they know they are pregnant. We urge all mums-to-be, even those with children already, to book into their local maternity services by week 12 of their pregnancy.
Spiritual Care – Chapel and Quiet Room
Call 0141 211 4661 to contact the Healthcare Chaplains for the Princess Royal Maternity.
There is a small Chapel on the 4th floor of the Maternity building, open 24 hours a day. It offers a peaceful space for patients, visitors and staff for the purposes of reflection, meditation and prayer. There is also a Quiet Room adjacent to the chapel.
There is a Safe Access Zone in place at this hospital where abortion services are provided.
Within a Safe Access Zone, it’s illegal to try to influence, harass, or prevent anyone from accessing or providing abortion services.
RHC Ward 6A – Patients
RHC Ward 6A – Jessica, Schiehallion Appeal promo
RHC Ward 6A Staff
ward6a_play_room4_840
These pages bring together information and background to issues that have occurred at Ward 6A of the Queen Elizabeth University Hospital (QEUH). This ward is currently being used by staff from the Royal Hospital for Children (RHC) to care for haemato-oncology patients while improvement work on Wards 2A and 2B at the RHC continue.
You will be able to meet the award winning staff and find out about all the ongoing improvements made to the ward with the help of the children and their parents.
We know that some families have concerns about protecting their children from infection and we are truly sorry that parents remain concerned and we are absolutely committed to ensuring families are provided with the information they need and deserve.
To continue to improve how we engage with families we are working with Professor Craig White who has been appointed by the Cabinet Secretary as point of liaison with families.
It is hoped that collating all this information together will be a useful resource.
These pages are a resource for parents and carers and will continue to be updated and enhanced through ongoing engagement with parents and carers.
If you have any questions or if you have suggestions regarding further content to be included on these pages, please contact us by emailing ward6a-4b@nhsggc.org.uk
Essential visiting is when visiting needs to be more carefully managed, such as in the event of an outbreak of infection. During these times, there may be the need to temporarily restrict visiting in individual ward areas to prevent the spread of infection, and to protect patients, families and staff. This is normal practice in the management of an infection outbreak.
We understand the vital support that family and friends provide to maintain wellbeing. NHSGGC is committed to take as flexible, person-centred and compassionate approach to facilitate family and friend support. We will try to facilitate visits in any situation where it is important for family to be involved for ethical, safety or other reasons.
Frequently Asked Questions
When will ‘essential visits’ be supported?
The following are examples of where an ‘essential visit’ will be supported for family members:
when someone is reaching the end of their life
if someone has dementia and needs family support
support for someone with a learning disability
a family member who has caring responsibilities
parents of a child in hospital
support during pregnancy and childbirth, including outpatient appointments, ante-natal and post-natal care
situations where someone is receiving life-changing information.
This list is not exhaustive. A flexible and compassionate approach will always guide decision making.
How will I keep in touch with my family member/friend?
Person Centred Virtual Visiting (video calls) is in place to help people maintain contact with their relatives/friends, when in-person visits are not possible. People can see and talk to those who matter to them using NHS Near Me / Attend Anywhere. You can access this on mobile phones, laptops or computers. iPads are available on all wards if you do not have, or are unable to use, your own device.
Please do not hesitate to speak to with ward staff if you have any questions. You can find Ward and Department telephone numbers on the NHSGGC website.
