Message from Karen Lockhart, Assistant Chief Officer, Adult Services, Glasgow HSCP.
I wanted to take a moment to formally thank the health and social work teams involved in the care and support of the residents at Waterloo Close.
The recent Care Inspectorate inspection and the exceptional grades awarded are a powerful reflection of the high‑quality, compassionate and person‑centred input provided by all partners involved in this service. In particular, the outstanding recognition for care and support underlines the positive impact of your collaborative working on the lives of the men supported at Waterloo Close.
This level of external recognition does not happen by chance. It is the result of consistent professionalism, strong partnership working with social care and the provider, and a shared commitment to improving outcomes for people who have often experienced long periods of institutional care.
Please accept my sincere thanks and pass on my appreciation to your wider teams. You should be extremely proud of the contribution you have made to this success and to the national recognition now being given by the Care Inspectorate.