These pages are relevant to staff who supervise or manage staff or services in NHS Greater Glasgow and Clyde including Service Managers in integrated roles working in our Health and Social Care Partnerships.
You will find links to advice and guidance, information about development opportunities and access to the booking process for programmes offered by NHSGGC.
New to a supervisory or management role?
Foundation Programme for New NHSGGC Managers and Supervisors
Whether you are new to NHSGGC, or a current member of staff who is taking up a management or supervisory role, you will find this programme to be an essential part of your induction. Attendance should be discussed with your line manager as part of the overall induction plan for your new role.
The programme will introduce and outline your key responsibilities as a new manager or supervisor regarding:
- Developing Your Team Culture
- Supporting Staff Health and Wellbeing
- Health, Safety and Risk
- Equality, Diversity and Inclusion
- Staff Governance
- Working in Partnership
- Countering Fraud in the Health Service
- Information Governance
Information will also be provided regarding, Clinical Governance, Financial Governance, SSTS, Staff Health and Wellbeing, Occupational Health.
The programme will also:
- Encourage networking opportunities
- Signpost to additional management information
- Encourage you with ongoing personal development during your career in NHSGGC
Modules addressing specific HR polices and processes such as Attendance Management, Managing Conduct and Dignity at Work can be found under Looking for Support with your People Management responsibilities dropdown below.
Please follow this link to find out about current programme availability and how to book yourself a place.
Essential Skills for Managers
This 1½ day programme will support you in developing key day-to-day skills and confidence required to manage people and resources. We will focus on four interrelated themes:
- Communicating and Influencing
- Organising and Delegating including Performance and Time Management
- Managing Change
- Problem Solving and Decision Making
The programme complements, the Foundation Programme for New Managers and Supervisors (key management responsibilities) and the People Management Programme (policies and managing people) with essential, but sometimes taken for granted, management skills.
This programme also replaces the ILM programme which covered similar topics.
The programme is open to current and aspiring managers.
Looking for support with your people management responsibilities?
Useful Resources for Managers or Supervisors
There are numerous management resources available, but it can be difficult find what is right for you. Here are a few that that we have found useful.
The Knowledge Network
This is a national knowledge management platform for health and social care in Scotland. It is developed and maintained by the Knowledge Services group at NHS Education for Scotland. The Leadership and Management section will be of particular interest.
The Good Practice pages (also accessible from The Knowledge Network) offer a wide range of ‘bite-size’ learning opportunities (often less than 10 mins). Typically they provide hints and tips, templates and models you can use. To access you will need to follow the Good Practice link (may require an Athens account).
- Learning & Development – Top tips for coaching (4 mins)
- HR – 5 things managers can do right now (3 mins)
- Leadership & Strategy – How to answer questions about change (5 mins)
- Managing People – Delivering feedback (10 mins), How to delegate (6 mins)
- Personal skills – Building self confidence (3 mins)
- Projects & Operations – Introduction to continuous improvement (5 mins)
Health Management Online
Health Management Online offers an extensive catalogue of literature, research, links to resources and educational programmes.
Leadership and Management Zone
A recently developed (and growing) Leadership and Management Zone can be found on Turas Learn. The site plans to offer a range of helpful resources whether you are an experienced manager or thinking about pursuing a management/supervisory role.
Free Open University courses can be downloaded for use on tablets, kindle etc. Each course has a guide to the number of hours study. For example, ‘Managing and Leading People, takes 8 hrs and is at level 3 Advanced.
The Advisory, Conciliation and Arbitration Service (ACAS) is nationally recognised service which also provides valuable guidance and supporting resources. Here are some further top tips from the website.