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Managing Conduct (People Management Module)

Course Overview

Managers sometimes need to address conduct matters. This module will equip you to ensure that the underpinning principles of fairness, equality, reasonableness and justice are applied.

Learning Outcomes

By the end of this module delegates will be able to:

  • Identify the policy and supporting information on HRConnect
  • Outline the manager’s responsibilities in relation to managing conduct
  • Describe best practice
  • Explain the range of responses available to manage employee conduct

Course Provider; Human Resources and Learning and Education

Who Should Attend

Any manager in NHSGGC who has responsibility for managing NHSGGC staff in their teams. This includes managers employed in integrated Health and Social Care Partnerships who are not directly employed by NHSGGC.

Pre-requisites: Familiarity with the current policy, guidance notes and tools which are found here.

  • C1 – Communication
  • C6 – Equality and Diversity
  • G6 – People Management

Duration; 4 Hours 


To ensure maximum impact of these modules we have introduced more extensive evaluation.

As part of the booking process you and your manager will be asked to consider your reasons for attending the module and how outcomes will be measured. We will contact you and your manager approximately 10 weeks after the module to gather feedback on how your learning was applied.

To book a place on the course, please use the eESS Learner self-service facility. From the Learner Home page, enter the course name in the box at the top of the page to see all available dates.  You can also use keywords to search for courses. Remember to have your eESS user id and password available to access the system. 

Current policy information is available here. You can also contact the HR Support and Advice Unit directly.

Guidance on how to search for Learning and Development on eESS OLM can be found here:

Full access to all Standard Operating Procedures and e-learning videos is available via:

If you need any information on specific course content, the venue or booking process, please do not hesitate to contact Learning and Education Support Team on 0141 278 2700 (Option 3).