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Staff Resources & Support

“Clinical Supervision provides nurses with space to reflect on and discuss aspects of their role that are motivating and inspiring them, and also those elements that are frustrating or concerning them. Nurses and their supervisors can then jointly work through how the former can be promoted and the latter addressed” (Scottish Government, 2017).

NHS Education for Scotland short animation giving an overview of clinical supervision
What is restorative clinical supervision?

The restorative model of clinical supervision is recognised as an approach to support reflective practice that can help build practitioners’ resilience by focusing on the individual’s (supervisee’s) experience, aiming to sustain their wellbeing and their motivation at work.

This is achieved through guided reflection, exploratory questioning and supportive challenge, enabling a focus on action planning and goal setting. Restorative clinical supervision offers practitioners the opportunity to regularly discuss the positive aspects of their work which is as important as exploring those issues they find more challenging (NHS Education for Scotland, 2021). 

Why is restorative clinical supervision important?

Restorative clinical supervision is considered essential to support the nursing and midwifery workforce with the emotional challenges of their role, develop their reflective capabilities, and enable them to address professional challenges in new and innovative ways, thus contributing towards a healthy workplace culture (NHS Education for Scotland, 2022). 

Why is clinical supervision important?

NHS Scotland is committed to enabling the nursing and midwifery workforce access to regular clinical supervision and support. This includes non-registered staff such as health and care support workers.

This commitment is required to ensure that safe, effective and high-quality person-centred care is provided to patients and support families and carers. In line with the Chief Nursing Officer for Scotland’s vision (Scottish Government, 2017), the aspiration is for all nurses and midwives to participate in clinical supervision appropriate to their role by 2030. 

How do I access clinical supervision?

If there is no established restorative clinical supervision within your clinical area, please contact your Practice Education Facilitator (PEF) or Care Home Education Facilitator (CHEF) for further information. If you do not have an allocated PEF or CHEF you can contact the team using the generic email address practiceeducation@ggc.scot.nhs.uk

Where do I find out more information?

We recommend that all practitioners preparing to participate in restorative clinical supervision as supervisees, undertake Clinical supervision unit 1: fundamentals of supervision. Unit 1 is designed to provide you with an introduction to clinical supervision; what it is, the purpose, processes and potential benefits.  

How do I become a clinical supervisor?

One of the ways in which to develop the skills to become a clinical supervisor is to participate in the Clinical Supervisor Preparation Programme. This programme is managed and facilitated by the practice education team in collaboration with the NHS Education for Scotland (NES) Nursing and Midwifery Practice Educators.

The programme will offer you an opportunity to participate in a programme using a blended learning approach which builds on the theoretical foundation provided by the self-directed online learning units. Completion of the units is undertaken in conjunction with the online skills development workshops. The programme will also provide you with an opportunity to practice and develop the knowledge and skills for the role of clinical supervisor. 

What is the programme structure?

Participants are asked to engage with and complete the four self-directed online learning units (approx. 6hrs). They can be accessed on TURAS Learn and are part of the NES Clinical supervision resource. You will then be offered five facilitated skills development workshops accessed using MS Teams (approx.11hrs) or two in person study days held centrally within the board area. 

How do I apply for the clinical supervisor preparation programme?

The enrolment process is managed and facilitated by the PE team. There is a current timetable for this year and the programme runs on Tuesdays and Wednesdays. Participants are requested to choose a cohort when booking for example, all Tuesdays or all Wednesdays. The enrolment form has a list of all the cohort dates and times you should complete this with your preferred dates.

References

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COVID-19 Instructions and Risk Assessments

All instructions and risk assessments for testing in patients with suspected or positive COVID-19 are listed below. This page will hold the most up to date version.

Abbott Freestyle Precision Pro glucose meters

Abbott i-STAT analyser

Roche influenza point of care unit

  • POC influenza risk assessment
  • POC influenza instruction

Hemocue Hb and WBC

  • Hemocue risk assessment

Haematology QEUH

  • Haemochrom risk assessment
  • Rotem risk assessment
  • Verify Now risk assessment

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POCT Contact Information

  • Chairperson NHSGGC POCT Committee: Andrew Kerry, Consultant Clinical Scientist, Royal Alexandra Hospital

Biochemistry Contact Information

Haematology Contact Information

Virology Contact Information

POCT Support Information

Please contact the relevant laboratory discipline in your sector if you are considering introducing a new POCT service in your area. Staff will be happy to talk you through the process and direct you to the paperwork required prior to approval and introduction of any service. As a first step we would encourage you to read the POCT policy and POCT checklist.

No new POCT service will be introduced or supported by the committee unless the POCT checklist is completed and signed off.

POCT Useful Documentation

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What is Internal Quality Control?

Internal quality control (IQC) involves analysis of control material of known concentration within predefined limits. This ensures the quality of the results produced prior to reporting any patient results from the POCT device

What is External Quality Assurance?

External Quality Assurance (EQA) involves analysis of a sample of unknown value from an external, independent source. The results are scrutinised by the EQA scheme provider and allow comparison of results across multiple sites. Participation in EQA allows monitoring of performance and possible early detection of a systematic problem with analysis of patient samples.

Any site wishing to introduce a new POCT service must enrol in a recognised EQA scheme.

Audit

The POCT team will perform audit of the service and provide feedback to the service lead. The audit outcomes and any corrective and preventative action are documented in the laboratory quality management system.

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The NHSGGC Point of Care Testing (POCT) committee meets bi-annually with the aim of policy-making and review of sector POCT groups. The committee also includes Primary Care representation with the aim of guiding appropriate POCT governance in the community. The POCT Co-ordinators management group meets quarterly, with multidisciplinary representation and includes user representation where appropriate. The group focus on implementation and monitoring of POCT activity within each sector.

If you use POCT in your clinical area you must ensure your device is registered with the NHSGGC POCT committee.

What is Point of Care Testing (POCT) Testing?

Point of Care testing is defined as ‘Diagnostic testing that is performed near to or at the site of patient care with the result leading to a possible change in the care of the patient.*’ This normally takes place in a non-laboratory setting by appropriately trained non-laboratory staff.

  • ISO 227870: 2016 Point of Care Testing (POCT) – Requirements for Quality and Competence.
Potential Advantages of POCT

Rapid turnaround of results

  • Reduced patient waiting times
  • Earlier impact on clinical decision making
  • Financial efficiencies

Less invasive

  • Smaller sample volumes

Accessibility

  • Ability to reach remote places
  • Improved healthcare access
Potential Disadvantages of POCT

Expensive compared to conventional laboratory testing

  • Cost of consumables, IQC, EQA
  • Staff resource required at source of testing

Sample quality

  • Higher rate of pre-analytical errors are associated with POCT due to poor sample quality

Staff Training, competence and documentation

  • Appropriate training and continued competency checks required to ensure accurate results
  • POCT may need to be manually entered into patient record which is potentially problematic

Safety

  • Clear protocols required for infection control, storage and disposal of clinical waste etc.

Point of Care Testing (POCT) Services Offered in NHSGGC

Please note, not all services are available in all sectors.

Biochemistry
Haematology
  • Haemoglobin
  • INR
  • ROTEM analysis
  • Verify Now antiplatelet drug monitoring
  • White Cell Count
Microbiology/Virology
  • Flu/RSV (Paediatric RHC)

Further Information and Resources

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Allied Health Professions are a crucial part of the NHS, making up one third of the clinical workforce.

  • Art Therapist
  • Diagnostic Radiographer
  • Dietitian
  • Dramatherapist
  • Music Therapist
  • Occupational Therapist
  • Orthoptist
  • Orthotist
  • Paramedic
  • Physiotherapist
  • Podiatrist
  • Prosthetists
  • Speech and Language Therapist
  • Therapeutic Radiographer

The Return to Practice process enables you to re-register with the HCPC after a period of time away from your profession. There are many reasons why you may not have practiced such as caring/parental responsibilities, illness, travel or other career routes.  We value the skills you have gained whilst you have been away and look forward to your return.

Different requirements apply depending on how long you have been out of professional practice. 

NHS Careers Scotland has all the information you need about the steps to re-registration including the links to the HCPC who manage the final step.

Now is the time to return and help to deliver safe and effective care for the people of Scotland.

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IENs and staff who support them should utilise these resources in order to facilitate a learning environment which allows them to consolidate their clinical skills and OSCE preparation course.

Internationally Educated Nurses resources 

TURAS Unit for Learners

TURAS Unit for Educators

NHSGGC IEN recruitment programme handbook

International Recruitment Toolkit

Royal Marsden Manual of Clinical and Cancer Nursing Procedures

Frequently Asked Questions

To support learning and preparation for OSCEs, all IENs shall receive a copy of the book. If IEN has commenced within your area and has not yet received this, then please contact the PEF or email: practiceeducation@ggc.scot.nhs.uk

Nursing and Midwifery Strategy: ‘Leading the Way’!

We are thrilled to announce the launch of our first-ever Nursing and Midwifery Strategy, ‘Leading the Way’! To congratulate and thank all of you who helped shape this incredible strategy, we’ve created virtual party bags for all our Nursing and Midwifery colleagues.  You can access the contents of your party bag by clicking the link and then the squares.

Please share these party bags widely with your colleagues or use the resources to hold your own celebratory event within your team. Don’t forget to share your pictures with us at ggc.bigconversationsfeedback@nhs.scot

Also, look out for our NHSGGC Nursing and Midwifery Strategy Promo Video, which is now available on our sharepoint site and can be accessed Here.

Let’s celebrate together and lead the way! 🎉

NES Cultural Humility Learning Resource

The NES Equality, Diversity and Human Right Team developed this digital learning resource to consider how our backgrounds and the backgrounds of others can impact our relationships. Subsequently launched by @NHSScotAcademy, it provides leaners with tools to develop their cultural humility values, attitudes and behaviours. What’s more, learners will benefit from the range of videos, reflective activities, scenarios and a resource pack.

Specifically, the NES Cultural Humility Learning Resource will enable learners to:

  • Understand the concepts that underpin cultural humility
  • Identify the key behaviours for supporting an inclusive workplace
  • Apply a reflective approach aimed at transforming practice in health and social care

Both health and social care staff can easily access the  Cultural Humility online training programme,  from any laptop, computer or smart device through their TURAS account.

NMC Resources 
Other resources

RCN: Journey of an Internationally educated nurse short film series

The RCN launched a series of short films detailing first-hand accounts from IENs on their experience of moving to the UK.

NHSGGC BME Staff Network

The Black And Minority Ethnic (BME) Staff Network was established in 2018. This followed a consultation with key stakeholders about their lived experience. The Network is working closely with the Workforce Equality Group to continuously improve the workplace experience of BME staff. Please click above link for further information.

All Staff led Equality groups Staff Forums and Network – NHSGGC

Centre for Workforce Supply Stay & Thrive Programme & Community of Practice

Career Development Step Up Workshop – MS Teams

The session runs from 10am – 3pm, 23rd June 2026, this interactive session looks at International recruitment retention & career development in NHS Scotland, in this exciting session we hear from motivational speakers with lived experience and career journeys where you have an opportunity to ask the speakers questions about their individual experiences, we have an open group discussion and much more. 

We encourage you to register, share this with your internationally educated colleagues, support groups, educators etc.

Register to secure your spot HERE

contact nes.cws@nhs.scot


 

Presentation for staff supporting IENs (UK based cohort)

LNs/SCNs/DCNs and staff who support IENs (UK based cohort) within the clinical area are invited to the next Internationally Educated Nurse information presentation.  Afterward, there will be time for Q & A’s. Both the presentation and Q & A’s will take approximately 1 hr.

Review presentation

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This page provides information about drug stigma including how you can help tackle it, resources, further reading and learning.

The information on this website may affect some readers. Please take care when reading. If you feel affected by what you have read, support is available.

NHSGGC Alcohol and Drugs Health Improvement

Mental Health Improvement – NHSGGC

If you, or someone you know are in distress and need an immediate response call the emergency services on 999 or NHS24 on 111.

What is Drug Stigma?

People who use drugs, people in recovery from drug use, families and communities can experience stigma.

Stigma is the social process of devaluing a person beginning with marking or labelling someone’s differences then attributing negative values to those differences. Stigma is closely linked to prejudice, stereotyping and discrimination. Stigma intersects with other ways people are disempowered and marginalised (ethnicity, gender and sexual identity among others) often increasing risk and harm.

Why should we focus on tackling Drug Stigma?

Tackling drug stigma is a national priority and it is recognised in the Preventing Harm, Promoting Recovery: Scotland’s Alcohol & Drugs Strategic Plan 2026 – 2035 that it continues to be a barrier to accessing help and support which is the biggest protective factor for reducing harm, drug overdose and death.

Tackling stigma and understanding how it connects to other ways people are disadvantaged, is vital to addressing drug related harm, including deaths.

Tackling drug stigma at all levels is essential to fostering an inclusive and supportive environment for people who use drugs and helps people feel a greater connection to society, more included and more likely to access treatment and support for recovery.

How can you get involved?

Recognising stigma is the first step to tackling it. When you witness stigmatising behaviour, you have a choice about the action you take. Taking action shows that stigmatising behaviour is not acceptable. We don’t all need to be experts, but we all have a role in tackling drug stigma. Understanding stigma and approaching interactions with kindness and compassion is the key.

Greater Glasgow and Clyde (GGC) Drug Stigma Action Group

The GGC Drug Stigma Action Group is a multi-agency partnership, established in 2023, bringing together statutory and third sector organisations to deliver a coordinated approach to tackling drug related stigma across Greater Glasgow and Clyde. Group membership includes:

· East Dunbartonshire Alcohol and Drug Recovery Services

· East Dunbartonshire Alcohol and Drug Partnership

· Family Addiction Support Service

· Glasgow Alcohol and Drug Partnership

· Glasgow City Alcohol and Drug Recovery Services

· Glasgow City Health Improvement Team

· Inverclyde Alcohol and Drug Partnership

· NHSGGC Alcohol and Drug Health Improvement Team

· NHSGGC Prison Health Improvement Team

· Police Scotland

· Renfrewshire Alcohol and Drug Partnership

· Scottish Drugs Forum

· Scottish Families Affected by Alcohol and Drugs

· Scottish Prison Service

· Scottish Recovery Consortium

· Simon Community Scotland

· West Dunbartonshire Alcohol and Drug Partnership

· With You

The group works alongside local Alcohol and Drug Partnerships (ADPs) and has links to the National Stigma Action Plan. Its work is guided by people with lived and living experience, strengthening collective action to reduce drug stigma, promote social inclusion and social justice for people who are affected by drugs.

If you are interested in joining the GGC Drug Stigma Action Group please contact ggc.mhead@nhs.scot*.

*Please note that this is a generic admin inbox and not monitored immediately. If you, or someone you know are in distress and need an immediate response call the emergency services on 999 or NHS24 on 111

‘Tackling Drug Stigma is Everyone’s business’ Toolkit

The drug stigma toolkit has been designed by the GGC Drug Stigma Action Group as a cascading and capacity building resource that aims to support partners, groups and organisations to tackle drug stigma.

Everyone who uses the toolkit is encouraged to reflect on their own attitudes and language and use this resource to start meaningful conversations within teams, services, across communities and to tackle drug stigma wherever it is encountered. By taking action together, we can help create a more compassionate and supportive response to drug harm.

Licence info: 

Copyright © NHS Greater Glasgow and Clyde 2026

Tackling Drug Stigma is Everyone’s Business Toolkit © 2026 by NHSGGC is licensed under CC BY-NC-ND 4.0. To view a copy of this license, visit https://creativecommons.org/licenses/by-nc-nd/4.0/.

Evaluation of toolkit

The evaluation questions will help identify who is using the “Tackling Drug Stigma is Everyone’s Business” toolkit and in what settings it is being used. This will help us assess its reach, highlight any gaps, and identify which groups or settings may benefit from additional support or engagement. By collecting this feedback, we can continue to learn, improve the resources, and ensure the toolkit remains relevant, accessible, and effective in tackling drug stigma.  

“Tackling Drug Stigma is Everyone’s Business” Toolkit Evaluation: Survey Powered by Webropol

Thank you for taking the time to share your views. 

Evaluation responses are reviewed periodically at set points throughout the year. If you have any additional feedback on the toolkit or wish to discuss anything further, please   contact ggc.mhead@nhs.scot*.

*Please note that this is a generic admin inbox and not monitored immediately. If you, or someone you know are in distress and need an immediate response call the emergency services on 999 or NHS24 on 111

Framing Document

Tackling Drug Stigma is everyone’s business” Framing document

This resource has been developed as a tool to:

  • Support staff across all sectors to frame conversations about drugs and stigma
  • Support staff to reflect on their own practice, knowledge and attitudes
  • Provide practical tools to manage difficult conversations and challenge stigma
  • Provide education and raise public awareness of the impact of drug stigma
Workshop

The workshop is not training but is designed to raise awareness of drug stigma, the impact it can have, and what action can be taken to tackle this.  

The workshop can be delivered by anyone who has an interest in tackling drug stigma. No prior experience or qualifications are required to deliver the workshop, although facilitators are encouraged to review the ‘Tackling Drug Stigma Is Everyone’s Business‘ framing document before delivery.

The workshop is best delivered in person but can be delivered online, if required.  For those who are looking to deliver the workshop online, using a virtual learning space such as Microsoft Teams or Zoom, please ensure you follow your own organisational guidance for online delivery. 

DOCUMENTS to be uploaded: Invite for Drug Stigma Workshop, Facilitator Introduction, Power Point, Facilitator Note, Session Plan, Advocacy Guide, Discussion Cards,

Films

The films below have been created by people with lived and living experience across Greater Glasgow and Clyde, sharing personal perspectives on drug stigma and its impact on individuals affected by drugs.

All language and views expressed within the videos are participants own views.

‘Stigma Kills’

This film shares how drug stigma affects both men and women, explores its impact, and highlights actions that can tackle it. 

‘Stigma is a barrier to good health and quality of life’

This film shares how drug stigma affects women, explores its impact on women and highlights actions that can tackle it.  

‘Everyone knows someone’

This film shares how drug stigma affects families when a loved one uses drugs, the impact on their lives, and highlights actions that can tackle it. 

 ‘It’s everyone’s business to tackle stigma’

This film highlights why tackling drug stigma is essential to support people affected by drugs to access services, including actions that can tackle drug stigma in practice. 

‘Words Matter’

This film shares how drug stigma can affect people living in prison, explores its impact and highlights actions that can tackle it.

Conversation Cards

The conversation cards have been designed as a tool encourage conversations about drug stigma, challenge assumptions and reflect in a safe and respectful way.

Prior to using the conversation cards, you are encouraged to review the ‘Tackling Drug Stigma Is Everyone’s Business‘ framing document (hyperlink).

Each conversation card links to the framing document, where you can explore more information to help inform your discussions.

LINK TO VIDEOS?

DOCUMENTS to be uploaded: Drug Stigma Conversation Cards

Communication Pack

AWAITING DESCRIPTOR FROM HEATHER GORDON

Further Learning

Access further learning on drugs and how to tackle drug stigma.

Scottish Drugs Forum: Home

Scottish Recovery Consortium

Scottish Families Affected by Alcohol and Drugs

Scottish Government training platform: General learning – Drug and alcohol workforce: learning directory

Advocacy Services

An independent advocacy service/advocate can:

  • Listen to you
  • Find information to help you make decisions
  • Help you say what you think about your health care or treatment
  • Help you understand the care and support process
  • Challenge decisions about your care and support if you do not agree with them
  • Stand up for your rights
  • Write letters for you and attend meetings/appointments with you

If you or someone you know is affected by alcohol or drugs you can access independent advocacy in your local area:

DOCUMENT: Advocacy Guide

Further Reading

We have gathered a range of papers which will provide you with helpful background reading into drug stigma.

Preventing Harm, Promoting Recovery: Scotland’s Alcohol & Drugs Strategic Plan 2026 – 2035 – The Alcohol & Drugs Strategic Plan sets out the Scottish Government and COSLA’s long-term approach to addressing alcohol and drug harms.

Charter of Rights for People Affected by Substance Use in Scotland | WithYou : In December 2024 The National Collaborative published a Charter of Rights for People Affected by Substance Use contributing to Scotland’s National Mission to reduce deaths and improve the lives of those impacted by substances. 

National Mission on Drug Deaths: The aim of the National Mission is to reduce drug deaths and improve the lives of those impacted by drugs. This document shows how this will be done.

National Stigma Action Plan:  Cross government response to the Drug Deaths Taskforce report, Changing Lives. It contains a cross government action plan, response to Taskforce recommendations and a stigma action plan.

A Strategy to Address the Stigmatisation of People and Communities Affected by Drug Use: The aim of this strategy is to lead a more informed and compassionate approach across society toward people with a drug problem, lived experience of drug use and their families. 

Intersectionality

We acknowledge that stigma does not exist in isolation. There are many overlapping factors that influence a person’s individual experience of stigma.    

These resources provide further guidance on how best to frame our language and communication to tackle stigma when discussing these topics.  

How to talk about alcohol – Framing recommendations to deepen understanding of harm and build support for action.

Talking about poverty – A framing toolkit to challenge and change the story about we tell about poverty.

Talking About Community Justice – A framing toolkit that aims to transform the current public narrative and perceptions around community justice 

End mental health discrimination – See Me is Scotland’s national programme to end mental health stigma and discrimination.

National Trauma Transformation Programme – This website provides access to evidence-based training, tools and guidance to support trauma-informed and responsive systems, organisations and workforces in Scotland

 HIV LINKS

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Alcohol and Drug Snapshot

Our team produces and circulates a monthly Alcohol and Drug Snapshot that provides a range of information including resources, research articles, reports, events, learning and funding opportunities.

If you would like to sign up to receive our Snapshot, please contact ggc.mhead@nhs.scot*.

*Please note that this is a generic admin inbox and not monitored immediately. If you, or someone you know are in distress and need an immediate response call the emergency services on 999 or NHS24 on 111.

Communications

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The NHSGGC Alcohol and Drugs Health Improvement Team are a Greater Glasgow and Clyde wide team who support our colleagues and partners across the six Alcohol and Drug Partnerships to promote alcohol and drug public health and equalities across the six Integrated Health and Social Care partnerships in Greater Glasgow and Clyde – East Dunbartonshire, East Renfrewshire, Glasgow City, Inverclyde, Renfrewshire, and West Dunbartonshire.

We share updates about the work we are undertaking with partners across key priority areas, share useful resources, research and policy information to help you deliver on the alcohol and drug harms agenda. We are part of the wider Mental HealthAlcohol and Drugs Health Improvement Team.

Contact the NHSGGC Alcohol & Drugs Health Improvement Team
  • Trevor Lakey, Health Improvement and Inequalities Manager – Mental Health, Alcohol and Drugs
  • Jo McManus, Health Improvement Lead, Drug Prevention and Harm Reduction
  • Graeme Mathew, Health Improvement Senior, Alcohol Brief Intervention
  • Claire Marie Blair, Health Improvement Senior – Drugs
  • Business Support, Owen Breen and Donald Boyle
  • Please note that these inboxes are not monitored immediately. If you, or someone you know are in distress and need an immediate response call the emergency services on 999 or NHS24 on 111.
Address
  • Glasgow City Health and Social Care Partnership Headquarters – Commonwealth House, 32 Albion Street, Glasgow, G1 1LH

Get in touch

If you have any questions about our team or our work, please get in touch with us by emailing ggc.mhead@nhs.scot*.

*Please note that this is a generic admin inbox and not monitored immediately. If you, or someone you know are in distress and need an immediate response call the emergency services on 999 or NHS24 on 111.

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