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Services A to Z

Musculoskeletal (MSK) physiotherapy involves the assessment and treatment of muscles, tendons, ligaments, bones, joints, nerves and other structures in order to:

  • improve your movement and strength.
  • help you to do more of your normal activities.
  • help you to understand and manage your condition.

Treatment is likely to include an exercise program specific to your needs.

We are unable to accept a self referral under certain circumstances. Please read and answer all of the following questions.

MSK Physiotherapy may not help if you:

  • have had physiotherapy treatment for the same condition within the past year.
  • are referring yourself for widespread aches and pains.
  • have previously attended the Pain Clinic for the same condition.

If you have recently or suddenly developed:

Please consult your GP URGENTLY or NHS 24 Call NHS 24 on telephone number 111

  • difficulty passing urine or controlling bladder / bowels
  • numbness or tingling around your back passage or genitals
  • numbness, pins and needles or weakness in both legs

Please inform your GP of this self referral if you:

  • have recently become unsteady on your feet
  • are feeling generally unwell / fever
  • have a history of cancer
  • have any unexplained weight loss

Reasons why we may not accept your self referral

If you come across any blank options when completing the form it may be down to the below:

Not registered with a GP who is within NHS Greater Glasgow and Clyde

We are unable to accept a self referral if you are not registered with a GP within NHS Greater Glasgow and Clyde. Your GP or hospital doctor may be able to refer you to us or to a department nearer to you. Please consult them to discuss this.

If you are currently pregnant

We are unable to accept a self referral if you are currently pregnant. You can self refer to Maternity Physiotherapy. If you do not have local contact details in your maternity pack, you should contact your midwife.

If you are a currently attending or are under the care of Rheumatology

We are unable to accept your self referral if you are currently attending or under the care of Rheumatology.

You can contact the Rheumatology Physiotherapy Self Referral service on 0141 531 3703 or alternatively the Rheumatology Nurse Led Helpline on 0141 451 5384.

If you have attended Accident and Emergency or Minor Injuries Unit within the past 2 weeks for your condition?

We are unable to accept a self referral if you have attended Accident and Emergency or Minor Injuries Unit within the past 2 weeks for your condition. We need a referral from your hospital clinic to make sure physiotherapy is appropriate and safe. Alternatively, your GP can refer you.

Is your condition due to a fracture or break within the past 3 months?

We are unable to accept a self referral if your condition is due to a fracture or break within the last 3 months. We need a referral from your hospital clinic to make sure physiotherapy is appropriate and safe. Alternatively, your GP or hospital doctor can refer you.

If you have had surgery for this condition within the past 3 months

We are unable to accept your self referral if you have had surgery for this condition within the past 3 months. We need a referral from your hospital clinic to make sure physiotherapy is appropriate and safe. Alternatively, your GP or hospital doctor can refer you.

If you have require a home visit

We are unable to accept a self referral if you require a home visit. Please ask your GP to refer you to Community Rehabilitation Services.

Being under the age of 14

We are unable to accept a self referral if you are under 14 years old. Please ask your GP to refer you to Children’s Services.

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To arrange a collection of milk, please complete the form below and submit by Wednesday with your availability for the following week. If the form is submitted between Thursday and Sunday availability would be for the next week again.

Our volunteers all carry personalised identification cards. The service has a doorstop policy and volunteers will not enter your home. The only exception to this would be if you have an accessibility requirement and were unable to bring the milk to the door yourself. On these occasions our volunteers will carry out a personal risk assessment before entering your home, for example finding out if the household has a pet before offering assistance.

We will be in touch shortly to let you know when we will be out.

If you need a freezer sheet you can download it by clicking the following link.

Freezer Sheet (PDF)

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Please use the contact form below to get in touch.

We will do our best to answer any questions as quickly as possible.

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Site Specific Information

New Stobhill Hospital Pre-Operative Assessment Department

Telephone Number

Opening Times

  • Monday to Friday, 9.00am – 5.00pm

Directions

  • Pre-op Assessment Department is situated within the main hospital building, Clinic K Level 2. To access pre op assessment enter via the main entrance. Take the lift to level 2 – come out the lift and turn left. Walk along the corridor until you come to Clinic K.
  • There are 3 car parks within the hospital grounds. There is no charge for parking within the hospital grounds.

Getting to New Stobhill Hospital by Public Transport

  • First 3: from/to – City Centre, Hope Street – Springburn – Stobhill Hospital
  • Henderson Travel 329: from/to – City Centre, West Regent Street – Roystonhill – Springburn – Stobhill Hospital
  • First 8: from/to Carmyle – Shettleston – Parkhead – Robroyston – Springburn – Saracen Cross – Maryhill – Byres Road (for Western Infirmary) – Partick
  • First 31: from/to Milton – Springburn – Royal Infirmary – City Centre, Stockwell Street – Castlemilk – East Kilbride, Lindsayfield
  • First 45: from/to Auchinairn – Springburn – Sighthill – City Centre, Union Street – Shawlands – Kennishead
  • First 88: from/to Harestanes – Bishopbriggs – Springburn – St Rollox – Buchanan Bus Station
  • Henderson Travel 71: from/to Torrance – Bishopbriggs – St Rollox – Buchanan Bus Station
  • Henderson Travel 72: from/to Kirkintilloch – Robroyston – Springburn – Cowcaddens – Buchanan Bus Station
  • Henderson Travel 271: from/to to Torrance – Bishopbriggs R – Cowcaddens – Buchanan Bus Station

Below are local directions to the hospital, followed by directions for motorway travellers. If using a SatNav or similar device, use the postcode G21 3UW to obtain directions.

  • Cowcaddens and Royston – use Springburn Road A803, go straight through two sets of traffic lights, and proceed for one mile, turning right after the petrol station into Stobhill Road. Then go straight over at traffic lights on to the approach road of the hospital grounds.
  • Maryhill – from Maryhill Road, turn left into Bilsland Drive. At the traffic lights, go straight over into Hawthorn Street, turn left at the end of the street into Balgrayhill Road and turn right into Belmont Road, which leads into the hospital.
  • Balornock and Barmulloch – use Broomfield Road and Balornock Road, turning left into the hospital at the end of Springburn Park.
  • Dennistoun and east end of city – use Alexandra Parade, turning right into Castle Street at Glasgow Royal Infirmary and left into Baird Street. Take the first right for Springburn Road A803 until you reach Stobhill Road and then continue as above.
  • Bishopbriggs and Kirkintilloch – use Kirkintilloch Road A803, then turn left into Colston Road. Take the right hand lane at the mini-roundabout into Balgrayhill Road, then first left into the hospital.

Motorway Travellers

  • M8 from West exit junction15 and follow signs for Kirkintilloch, A803 (Springburn Road). Using the A803, go straight through two sets of traffic lights. Proceed for one mile, turning right after the filling station (Stobhill Road).
  • M8 from East exit Junction 15, turn right at traffic lights, left at next lights and follow road to join A803 and follow as above.
  • M80 exit Junction 2 and follow signs for B765 Bishopbriggs. At the supermarket roundabout take third exit. Next roundabout take first exit, ‘Local’. Next roundabout take third exit. Take first left onto Wallacewell Road. Go straight through roundabout, at end of road turn right into Balornock Road. Turn left into hospital grounds at end of Springbun Park.

Cafés

  • Aroma café Ground Floor New Stobhill Hospital – Open Monday to Friday 8.00am to 5.00pm
  • Aroma Plus 3rd Floor: Open Monday to Friday 8.00am – 5.00pm
Plastic Surgery Pre-Operative Assessment

Telephone Numbers

Opening Times

  • Monday to Friday 8.00am – 4.00pm

Address

Plastic Surgery Pre-operative assessment
Plastic Surgery Outpatient department
Glasgow Royal Infirmary
84 Castle street, G4 OSF

Car Parking

There is a multi-story carpark within the hospital grounds (there is no charge for this carpark) There is multiple carparks around the hospital site, off High Street and on Wishart Street, these are private car parks and charge for parking.

Cafes/Canteens

The Little Royal Cafe (not NHS owned) is located next door to the Plastic Surgery Out Patient building, the hospital has 2 canteens, 1 situated in the Centre block and the Campsie restaurant in the basement of the Queen Elizabeth Building, there is an Aroma coffee shop within the main Foyer of the Queen Elizabeth building.

Orthopaedic Pre-Operative Assessment

Important information about your upcoming appointment:

  • Your appointment may last up to 2 hours and include blood sampling, an ECG, and an x-ray – please wear suitable clothing.
  • Please bring a list of all your medications.
  • Please bring reading glasses and hearing aids if you require them.
  • Please do not attend if you are unwell. Phone to re-arrange your appointment.
  • You are welcome to bring one family member/companion to the clinic.
  • If your health changes between this appointment and your surgery please let the nurses know.
  • Please note: If you are given a pre-op appointment it does not guarantee that you have a surgery date.

Glasgow Royal Infirmary

Car Parking

There is a multi-story carpark within the hospital grounds (there is no charge for this carpark) There is multiple carparks around the hospital site, off High Street and on Wishart Street, these are private car parks and charge for parking.

Cafes/Canteens

The Little Royal Cafe (not NHS owned) is located next door to the Plastic Surgery Out Patient building, the hospital has 2 canteens, 1 situated in the Centre block and the Campsie restaurant in the basement of the Queen Elizabeth Building, there is an Aroma coffee shop within the main Foyer of the Queen Elizabeth building.

Further Information

Your anaesthetic for hip and knee surgery

Anaesthesia allows you to be pain free and comfortable during your operation. For many operations this involves a general anaesthetic which is a state of controlled unconsciousness induced by medication. However, some modern anaesthetic techniques mean that this is not always required.

Spinal Anaesthesia is a technique by which the lower half of your body can be made completely numb. This means you can have a hip or knee replaced without a general anaesthetic. Most patients undergoing hip or knee replacement will have this type of anaesthetic when there are no surgical or medical reasons why it would not be suitable. Your preferences are also important and you will be able to discuss the options with your anaesthetist.

The benefits of a spinal anaesthetic are that, while you will be completely free of pain, you can remain fully conscious if you choose and listen to music (you are welcome to bring a portable music system and headphones with you) or doze off yourself so avoiding the sedative effects of medication. Equally, you may choose to have some sedation during the operation itself to help you relax or if you would prefer not to have clear memories of being in the surgical theatre. Your anaesthetist will discuss this with you on the day of surgery and ensure you are comfortable throughout.

The sensation and normal movement in your legs will return gradually after your operation allowing you to take timely pain relieving medication before the sensation has completely returned. This can help you manage the discomfort after the surgery. The risk of blood clots in your leg or bleeding may also be reduced.  As with any anaesthetic or procedure there are potential side effects and complications. More detail regarding these and the other anaesthetic options that may be suitable are found in our Patient Consent leaflet for Hip and Knee Surgery.

In some cases, especially knee replacement surgery, your anaesthetist may place a longer lasting local anaesthetic around other nerves in your leg to help reduce the discomfort for a little longer after surgery. This is known as a “nerve block”. They will discuss this with you on the day of your operation.

There are occasions where, for medical or surgical reasons, a spinal anaesthetic is not suitable and your anaesthetist will be able to discuss the options with you. This often includes a general anaesthetic. Your preferences as to the type of anaesthetic you receive are also important so please take the time to consider these and ask your anaesthetist for advice. In some instances you may be asked to attend the hospital specifically to see an Anaesthetist if the specialist nursing staff in the pre-operative assessment clinic feel this would be of benefit to you. In most cases you will meet your Anaesthetist on the day of surgery.

Your anaesthetic for upper limb surgery

Hand and Foot Surgery – The Stobhill Block Room Journey

Upper Limb Surgery Information Leaflet

Gynaecology

New Stobhill Hospital

  • Location: The POA Clinic is located on the second floor in Clinic K.
  • Senior Charge Nurse Liz Smith
  • Telephone number: 0141 355 1296

Glasgow Royal Infirmary ASPiRe

The ASPiRe programme supports people to prepare for surgery by promoting healthy behaviours and prescribing physical activity, nutrition and psychological interventions based on a person’s needs. This is called “prehabilitation”.

Here you will find information about what you can do and where you can find help to help you prepare for your operation and help your recovery.

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NHS Scotland Public Statement

NHS Scotland participation in the scheme created by The Redress for Survivors (Historical Child Abuse in Care) (Scotland) Act 2021.

On 6 December 2021, Scotland’s NHS Boards were formally invited to participate in the Redress Scheme for survivors of historical child abuse in residential care settings in Scotland.

We acknowledge the wrongfulness of historical child abuse, and the harm this caused to survivors. We offer our full and sincere apologies to anyone who suffered harm and abuse while in the care of NHS Scotland.

We recognise that this Scheme seeks to acknowledge and provide tangible recognition of past harm, and its impact on survivors.  Participation in the Redress Scheme is a practical part of our national apology to children who suffered harm while in NHS care.

Further, we recognise that financial redress is only one aspect of acknowledging past harm within care settings for vulnerable children in Scotland.

All 22 of Scotland’s NHS Boards are fully committed to supporting the Redress Scheme. By contributing to the Scheme, we are setting out the commitment from NHS Scotland to support survivors and take steps to provide some redress for past trauma.

We therefore commit to living our values of care and compassion by pledging to be open, transparent and caring in how we engage with anyone who was in the care of NHS Scotland and who makes an application for a redress payment.

Information on the Scheme and support for people affected by this issue can be found through the following links:

Support for survivors of abuse

Annual Report

This report sets out examples of wider (i.e., in addition to the redress scheme including non-financial) redress activities undertaken by NHS Scotland Health Boards from 7 December 2021 to 7 December 2022 as indicated in the Redress For Survivors (Historical Child Abuse In Care) (Scotland) Act 2021: Statutory Guidance.

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Please see the consensus statement on metastatic surveillance of uveal melanoma in Scotland. This gives up to date information on how often we check your body for spread of eye melanoma.

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Service Overview

The Molecular Radiotherapy (MRT) service offers a range of radionuclide therapies at Gartnavel General Hospital (GGH) and The Beatson West of Scotland Cancer Centre (BWoSCC) and is staffed by a friendly and professional multi-disciplinary team. The team includes medical doctors, technicians, nurses, physicists, healthcare support workers and clerical staff. Therapies take place in either Beatson main out patients, ward B3 or Nuclear medicine GGH.

Opening Times

Monday to Friday, 8.30am – 4.00pm (Closed Public Holidays & weekends)

Change / Cancel Appointment

If for any reason you are unable to attend your appointment, please inform us by telephoning 0141 301 7621 as soon as possible during office hours to contact your nurse specialist. We will make every effort to adjust your appointment.

Location

Therapies take place across multiple sites on the Gartnavel campus. Please see your patient info leaflet, which will come with your appointment, for location details.

Contact Details

  • Main nuclear medicine department number – 0141 301 7900
  • Ward B3 number – 0141 301 7623
  • Clinical Nurse Specialist – 0141 301 7621

Additional Information

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Service Overview

The Beatson West of Scotland PET centre is located on the Gartnavel Hospital Campus. If you have been referred for a PET-CT scan, we will post you an appointment letter, patient information leaflet and directions to the PET Centre. These should provide all the necessary information regarding where and when to attend, what preparation is required and answer many other questions you may have. However, should you have any further queries regarding your PET-CT scan, please call the department on 0141 301 7800 and staff will be happy to help.

Below is a video of what to expect when attending the department for a PET scan. Subtitles can be enabled in the settings menu at the bottom right of the video.

Additional Information

Location

The West of Scotland PET Centre is on the Gartnavel Hospital Campus in the Tom Wheldon building of the Beatson Cancer Centre;

1053 Great Western Road, Glasgow, G12 0YN

Scottish Ambulance Service

The Scottish Ambulance Service has a central booking service which allows you to book ambulance transport. If you require this service, please phone 0300 123 1236 at least 3 days before your appointment but no sooner than 30 days in advance. Lines are open from 8.00am to 8.00pm Monday to Saturday.

Voluntary Hospital Transport Service

There are several options available if you require Hospital Transport Services to attend your appointment. Please see contacts below:

  • East Dumbarton Voluntary Drivers – 0141 280 9527
  • Lanarkshire Voluntary Drivers – 01698 355 137
  • Ayrshire Voluntary Drivers – 0156 353 8008

Department Contact Details

  • Call: 0141 301 7800

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The Orthopaedic Research Department is situated in the Department of Orthopaedic Surgery at the Glasgow Royal Infirmary. We conduct a variety of clinical and basic research as well as exploring service redesign to improve the patient pathway through clinic.

Our clinical research portfolio revolves around the use of new robotic guided knee replacement surgeries to improve surgical accuracy, patient recovery and improve patient gait following knee replacement. We also assist in the recruitment of patients to trials that are centred outwith the Glasgow Royal Infirmary. Examples of these clinical trials can be found clicking the research link below.

As an active research department we frequently disseminate our research findings in journal articles. A list of these publications can be found via the publications link below.

If you would like more information on the research activities currently on-going in the Department or to discuss participating in an on-going clinical trial please contact: iii-ortho-research@glasgow.ac.uk

Permission to access patient records

We are seeking approval for permission to review the medical records of patients that took part in our two previous clinical trials, TRUCK and MAKO. This would involve seeking ethical approval to access patients’ medical records to record details of health care usage which is both related and un-related to their knee replacement. This is performed in an anonymised manner and only extracts information about how many times a participant has accessed a health care provider, with no details as to the reason for their visit. The aim of this new aspect of the study is to to review the participants retrospective NHS healthcare usage in a non-identifiable way to see if there is any downstream, long term differences between the patients who were randomised to receive the robotic-assisted knee surgery and conventional knee surgery groups. The difference in health care usage may highlight a potential cost benefit of the use of robotic or conventional surgery.

For access to the NHS Greater Glasgow and Clyde Data Privacy Notice, please follow the link below. This includes a section on data protection in Research and Innovation.

https://www.nhsggc.scot/patient-visitor-faqs/data-protection-privacy/
News

Information on upcoming projects and future collaborations, coming soon.

Upcoming Trials

Charity

Hip & Knee School

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