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Medical Education

Dear SAS colleague,

We extend a warm welcome to you in your new role as a Specialty Doctor/Specialty Dentist in NHS Greater Glasgow and Clyde!

We are a team of three NES SAS Education Advisors in GG&C. Once notified by HR of your appointment, one of us will make personal contact as your designated advisor. You will be added to our SAS contact list and we will share relevant information pertaining to education, training and SAS development funding opportunities. We can offer guidance on career development, job planning and appraisal. We are also a point of support for your wellbeing.

There are approximately 1300 SAS grade doctors and dentists working in NHS Scotland. They make up about 25% of the senior medical workforce. Many are working in various specialties across GG&C, so please reach out – we would all like to meet you. By now, you will have had induction pertaining to your clinical role. Here, we summarise information on local contacts and links relevant to our SAS workforce.

NHSGGC SAS Education Advisors
Local BMA SAS Representatives
Contact for Occupational Health
Occupational Health NHSGGC Information
Whistleblowing Details
Conduct and Complaints Policies
Health Board Appraisal Lead
HR Manager, Job Planning
Other useful local links
BMA Scotland SAS Committee

Here is a helpful guide for people new to the SAS grade: Guidance for SAS Doctors and Dentists (nhs.scot). An induction checklist for SAS can be accessed here: nesd1227-sas-induction-checklist.pdf (nhs.scot)

    We have lots of resources on the Scotland Deanery website about our SAS Development Programme including details on SAS Development Fund Application Process | Scotland Deanery (nhs.scot), which is over and above your entitlement to regular study leave funding. This may assist you to develop new or improved clinical services, or to enhance your role within your clinical team. It can also be used for short term top up training for CESR.

    We encourage that you consider taking up associate membership with your relevant specialty Royal College and sign up for e-Portfolio, as do trainees in your specialty. This will enable you to record your training experience prospectively, allow procedural training to be listed and signed off and help plan your training needs. By collecting the data as you go along, you will be in a good position to re-join formal training or consider future specialist registration status from a SAS post (CESR), should you so wish. If you are pursuing CESR, you can join our NES CESR Peer Support group via MS Teams which features regular webinars by SAS who have achieved CESR.

    We wish you every success and happiness in your new role and look forward to meeting you at our local meetings, SAS webinars and education sessions!

    Mun, Linda and Gary

    Dr Mun Woo – Associate Specialist, Renal and Transplant Services, Inverclyde Royal Hospital, GGC Training Lead / ADME (SAS)

    Dr Linda Stephen – Associate Specialist, Department of Neurology, Epilepsy Unit, West of Glasgow ACH-Yorkhill

    Dr Gary Manson – Staff Grade, Accident and Emergency, Royal Alexandra Hospital

    If you feel we should include anything please let us know: medicaleducation@ggc.scot.nhs.uk

    Striving for excellence in education and training as individuals, teams and as an organisation.

    About Medical Education

    Cover the full of NHSGGC health board and will provide help and support to both Undergraduate medical students and Post Graduate Medical trainees, from Foundation Year 1 (FY1) to Specialty Training (ST8).

    We are involved in many workstreams from Weekly FY1 teaching to Quality Improvement Visits.

    We are based within the main acute site:

    • Queen Elizabeth University Hospital
    • Glasgow Royal Infirmary
    • Royal Alexandra Hospital
    • Inverclyde Royal Hospital

    How to contact us

    Please direct your queries via a relevant email below, and a member of team will be in touch to assist you.

    Medical Education Complaints Procedure / Raising Concerns

     NHS Greater Glasgow and Clyde Medical Education is committed to ensuring high quality education, access to education and staff wellbeing. This allows excellent service to all who use NHSGGC services. We understand, however, that sometimes things go wrong.

    If something goes wrong or if you are dissatisfied with something we have done, or have not done, please tell us and we will do our best to put things right. If we cannot resolve matters in the way you want, we will explain why it is not possible to do as you suggest.

    If you are experience behaviours which you find unacceptable, speak to someone. Your first point of contact is your educational or clinical supervisor, or someone within your clinical unit, e.g Clinical Director.

    You will also have a chief resident within your department/speciality. Chief residents are senior trainees and will support you.

    If, for any reason, these routes are not possible or appropriate, please contact our Director of Medical Education, Dr Colin Perry.

    ggc.directorofmedicaleducation@ggc.scot.nhs.uk

    Doctor induction / information
    Recognition of Trainers

    NHSGGC Online Organisational/Corporate Induction/LearnPro

    Please complete NHSGGC Online Organisational, Corporate Induction and LearnPro Modules inline with information held on main induction page.

    If you have any issues, please contact your the medical education team by emailing GGC.MedicalEducationInduction@ggc.scot.nhs.uk

    NHSGGC Induction

    IMG Induction day

    Medical Education held a face to face induction day for Simulation and Clinical Skills. this course was designed to welcome International Medical Graduates who are coming to join us in NHSGGC. This complimented other induction activities offered by NES and your place of work.

    Some of the work practices and educational processes here in Scotland may be different to the countries you have previously trained and worked in. This course will give you the chance to explore some of these differences in a safe and welcoming environment. There is a course outline attached to this email.

    If you are an International Medical Graduate who already works in NHSGGC we would be delighted if you would consider attending a course to meet and support your new colleagues please contact your local Medical Education team / or by emailing medicaleducation@ggc.scot.nhs.uk

    Resources

    Scottish Deanery IMG more information
    NHS Scotland IMG
    Induction day
    Scotland Deanery IMG Trainer information

    Scottish IMG Doctor Support Network Facebook Group

    Join Group Here

    Further Information

    View the list of commonly used abbreviation
    Staff health and wellbeing

    If you feel we should include anything please let us know by emailing medicaleducation@ggc.scot.nhs.uk

    Welcome

    On behalf of NHS Greater Glasgow and Clyde, We would like to extend a very warm welcome to you in your role as a NHSGGC employee.

    Throughout your induction and ahead of starting any post within our NHSGGC, Medical Staff are required to complete various induction material, be this online modules and appropriate learning and education items to enable appropriate access to the systems you require . We hope your induction will be enjoyable.

    You will be informed of the specific details and date(s) to submit your induction information at the end of this welcome letter and on our NHSGGC Medical Education website about how to access both of these, and provide evidence of completion.

    Within NHSGGC we strive for excellence in medical education and therefore would love to hear your feedback.  We are genuinely interested in your constructive feedback about your induction, as this helps us improve year upon year.

    At any time in your training – if there is something going wrong or you see something which you think is incorrect or unsafe please tell someone.  You will meet your educational supervisor early on in your rotation and they will often be your first point of contact.  Please remember that your peers, colleagues, nursing staff and medical managers are there to support you in your post and help you deliver excellent patient care.

    We hope you enjoy your induction and look forward to working with you as you start your career within medicine.

    Induction website
    Trainee Resources
    Non- training / Staff Grade / Associate Specialist & Specialty (SAS) Doctors & Dentists
    Common Abbreviations (A-Z)

    ARCP (Annual Review of Competence Progression) – The ARCP is a formal process for reviewing foundation doctors’ progress which uses the evidence gathered by them and supplied by their supervisors. A board will review the evidence displayed on TURAS and will decide the outcome.

    CBD (Case based discussion) – A presentation made to a senior doctor discussing a particular case you were involved in during your placement and what you learnt.

    DOPS (Direct Observed Procedures) – Any practical procedure performed under supervision that is outside of the 15 core procedures required to be completed by ARCP.

    Eportfolio/TURAS – TURAS is the online portfolio system for junior doctors working in GG&C. Here you can upload evidence of case based discussion, mini-cex and TABs. This will also be the platform for writing reflections, uploading certificates and at the end of the year the evidence uploaded to your eportfolio will be appraised for your ARCP.

    EWTD (European Working Time Directive) – A directive from the Council of the European Union to protect the health and safety of workers in the European Union. It lays down minimum requirements in relation to working hours, rest periods, annual leave and working arrangements for night workers.

    H@N (Hospital at Night) – This varies between hospitals but refers to the team of nurses/HCAs/doctors working the night shift. You can handover jobs to H@N such as bloods tests or chasing scan results.

    HEPMA (Hospital Electronic Prescribing and Medicines Administration) – digital prescribing system replacing paper drug chart (kardex) for inpatient areas across NHSGGC. 

    IDL (Immediate Discharge Letter) – a summary of a patients’ care while in hospital. This letter will also go to their GP and sometimes may need to be sent to another specialty for outpatient follow up.

    LearnPro – Online learning platform hosting elearning statutory and mandatory training topics for all staff working in health and social care settings. 

    MDT (Multidisciplinary Teams) – A meeting comprising of specialist doctors and nurses who meet regularly to establish diagnosis and treatment plans based on radiology results, blood and tissue samples. The MDT serves as a means to enable practitioners and other professionals in health and social care to collaborate successfully.

    Meds rec (Medicines Reconciliation) – Patients admitted to hospital will need their regular medicines transcribed onto the kardex/HEPMA. The medicines reconciliation will involve finding out what medications the patient is taking in the community through various sources such as portal, dosette boxes/blister packs and from the history. A precise and thorough meds rec minimises the chance for drug errors and ensures optimal care for patients.

    Mini-Cex (Mini clinical evaluation exercise) – This will include a formal history, examination of a patient. An subsequent presentation to a senior. Evidence for this can be uploaded to your eportfolio.

    PDP (personal Development plan) –  This plan will consist of a particular experience you want to gain or skill you wish to build upon during your current placement. A PDP will be agreed upon with your supervisor in your initial meeting.

    Portal – An additional electronic patient record system widely accessed from various NHS clinical systems. It will contain a more extensive database of patient records e.g previous clinic letters, hospital admissions as well as blood results and scan reports. Portal is also used to complete IDL’s and Meds recs when organising a patients discharge.

    SLE (supervised learning event) – Mini-Cex/CBD/DOPS are the SLEs you will be required to complete and upload to your eportfolio over the next year. There will be a minimum number of SLEs you are required to complete for each block.

    SOP (Standard Operating Procedure) – A written means to instruct staff on how a particular procedure should be carried out and lays out boundaries of responsibility.

    TAB (Team Assessment of Behaviour) – TABs are feedback forms concentrating on your behaviour in the workplace rather than your clinical knowledge. There will a minimum number of TABs that have to be completed before you can view the content of the feedback forms. Once completed the feedback will be uploaded to TURAS and can be viewed by yourself and
    supervisor.

    TrakCare – The electronic patient management system where all patient episodes (outpatient, inpatient and emergency) are recorded. The systems incorporates electronic requesting (Order Comms) for labs, radiology and cardiology and contains the list of patients on the wards, the results of their scans, blood tests and other investigations.

    This list is by no means exhaustive but includes some common abbreviations used across NHSGGC.

    If you feel we have missed one, or many, please email ggc.medicaleducationinductions@ggc.scot.nhs.uk.

    The Medical Education Team is dedicated to supporting doctors in training to stay happy and healthy at work and at home. Within this section of the website you will find information relating to different services, clubs and external organisations that operate in and around our NHSGGC Hospital sites.

    Concerns & Feedback

    If you have a concern about Patient Safety:

    • Discuss immediately with supervising consultant
    • Datix
    • Discuss with educational supervisor
    • Discuss with clinical director/line manager
    • If you have health or personal circumstances which you feel affect your ability to perform your job and there is a potential effect on either your personal safety or patient safety then you must discuss this with your clinical or educational supervisor immediately or if they are not available another consultant within the unit. The Clinical Director responsible for the department will be informed as part of this process.

    If you have concerns about your training:

    • Discuss with your clinical supervisor
    • Make an appointment to discuss with your educational supervisor
    • Make an appointment to meet with Foundation Programme Director or Training Programme Director
    • Discuss with your sector ADME (see the meet the team (link) page for details)

    Useful links:

    Additional NHSGGC Health and Wellbeing Resources

    Staff Relaxation & Recuperation (R&R) Hubs Space for staff to relax and recuperate away from their clinical work environments. The hubs are designed to offer Café space for eating & drinking and quiet space for reflection/relaxation. They are accessible 24/7 and are open to all members of staff.
     Acute Psychology Staff Support Service (APSSS)  Designed for hospital-based staff wishing to access psychological first aid as a result of their challenging work circumstances. Offering 30 minutes individual sessions that can be arranged using ‘Attend Anywhere’ technology via the COVID-19 Acute Care Line. The service also offers group/team wellbeing & resilience sessions that can be booked via application form with General Manager support 0141 277 7623 Weekdays: Monday – Friday, 9am – 5pm 
    COVID-19 Staff Support Line Confidential Support line staffed by clinical psychologists and psychological therapists available for all staff  The service offers emotional and psychological support developed to respond to the emotional needs that staff may have at this time.  0141 303 8968 Weekdays: Monday – Friday, 8am-6pm  www.nhsggc.org.uk/covid19/staffsupport 
    Occupational Health Counselling Services Listening ear service – Providing support for staff that have queries about their physical and mental health in relation to their fitness to work  0141 201 0600 Weekdays: Monday – Friday, 8am – 6pm  
    Spiritual Care Service Chaplaincy service now offer a 7 day telephone service for patients, relatives and staff 0141 887 9111 Weekdays: Monday – Friday, 9am – 10pm Most Chapels and Sanctuaries will remain open as normal and these spaces are available for everyone to use. Staff Listening Service is open to all staff and offer person centred, confidential, non-discriminatory sessions with a trained listener 0141 201 1100 Weekdays & Weekends 9am – 10pm 
    HR Connect Staff Self Help: https://www.nhsggc.org.uk/working-with-us/hr-connect/self-help-for-staff/ Useful Guides: https://www.nhsggc.org.uk/working-with-us/hr-connect/staff-self-help-mh-quick-guides/ HR Support & Advice Unit: 0141 278 2700;  hr.support@ggc.scot.nhs.uk 
    Mindfulness Based Stress Reduction  (MBSR) Existing MBSR services are now available online, drop-in sessions are delivered by experienced mindfulness tutors using the Mindfulness Scotland Zoom account  
    BME Staff Network The BME Network provide a safe, supportive and confidential forum for sharing experiences. BME Staff Network – NHSGGC If you would like to join our forum please contact: ggc.bmestaffnetwork@nhs.scot  
    Equality, Diversity and Inclusion  GGC information on Equality, Diversity and Inclusion policies, forums, data and further contact details. Equality, Diversity and Inclusion – NHSGGC  NHSGGC – Equalities in Health