Community Mental Health Teams, collocated with Social Work colleagues, providing care and treatment to adults aged 18 to 65 years who have severe and or enduring mental health problems who live in East Renfrewshire.
Teams consist of nurses psychiatrists, psychologists, occupational therapists, health care assistants, social workers and admin staff.
Treatment is agreed and planned in conjunction with service users and carers, with a recovery based approach.
Elderly Mental Health
The service is designed to specifically meet the needs of clients in the Eastwood area, requiring input from mental health services, we prioritise the needs of clients with severe and enduring mental illness and dementia, designing and implementing a framework of care in which the client and carer are central We also provide services to those with mild to moderate mental illness where appropriate.
We use a multi-disciplinary approach to support clients and their carers, liaise with other professional bodies and the voluntary sector, we aim to prevent hospital admissions through community home based care, and look to support clients through the discharge process from psychiatric hospital.
Our multi disciplinary team offers a flexible needs led service, which includes specialised therapeutic group/individual work on a sessional basis.
The following services are planned to be relocated to Barr Street Health Hub in May 2025. More details will follow in due course.
Community Treatment Centre for Brain Injury
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Douglas Inch Centre DIC / Forensic Team
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Lymphoedema Service
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Within the Princess Royal Maternity Hospital we have an Alongside Midwifery Unit, also known as our AMU. This is our hospitals midwife led unit which we are recommending to all women that are low risk of labour and birth complications.
The birthing rooms within the unit are designed to have a homely and relaxing feel and are equipped with mood lighting, speakers and aromatherapy diffusers. We also have lots of equipment to support you in upright and active birth including birthing balls, CUB chairs and large birthing pools. Within the unit we can offer gas and air, morphine and water immersion for pain relief and we can also support you in waterbirth.
The unit is minutes away from labour ward should you request any alternative pain relief such as an epidural or if you or your baby require any additional support. Please talk to your midwife at your next appointment if you are interested in using our AMU for your labour and birth.
Changes to NHSGGC Maternity Visiting and Support from Partners
To ensure we’re maximising rest periods for women staying at our maternity wards, we have changed when partners, key supporters, friends and family can visit.
The AMU at the Queen Elizabeth University Hospital (QEUH) is a wonderful, new exciting Midwifery led birthing unit situated alongside our very popular Labour Suite. We have 3 ensuite rooms available, 2 have state of the art birthing pools. We, as a Team, encourage all pregnant women with no antenatal risk factors to experience intrapartum Midwife led care and birth their babies within our AMU.
The rooms are comfortable and spacious with space to mobilise during labour, a birthing couch and recliner chairs are supplied for those times when our labouring women wish to rest. However, upright and active positions are encouraged during labour and birth. Aids such as peanut balls birthing balls, ballet bars and rebozo sling with chair is available to facilitate this. Hydrotherapy pools in the rooms are a fantastic option for not only pain relief but also to aid comfort and support a weightless freedom of movement which helps our women get their bodies into optimal positions to birth their babies. Our staff are trained to welcome your little ones into the world underwater if this is your preferred birth plan.
We encourage all our women to eat and drink throughout labour, so please remember to pack your favourite energy boosting snacks into your bag.
We have Bluetooth speakers in the rooms for your birthing playlist. The speakers also have vibrant laser lights should you wish this for your environment. We also provide oil diffusers. We can provide some aromatherapy oils to diffuse but if you have a preferred scent then please bring it with you. Fairy lights and battery operated candles are in all AMU rooms.
Pain relief options within the AMU are hydrotherapy, gas and air, TENS and morphine injections. If you wish to use hypnotherapy/meditation techniques during your labour our staff are more than happy to support you. We would encourage you to take the time to consider your plans and document them into your BadgerNotes birth plan, this way all your care providers will know your wishes in advance.
We will listen to your babys heartbeat every 15 minutes in the first stage of labour and every 5 minutes in the second stage of labour using a pinard stethoscope and/or a handheld doptone machine. If we find your baby needs some further monitoring then a wireless CTG machine will be commenced for at least 20 minutes. If we have any concerns during your labour, fully informed discussions with yourself and birthing partner will take place prior to a possible transfer to obstetric led care and your allocated Midwife will remain with you at all times.
Once your baby is born and all is well you may be offered the opportunity to go home that day. We encourage a minimum of 6 hours after birth to stay and have a rest in our department. During this short stay your baby would have a hearing screen as standard, a full neonatal examination, we would support your choice of feeding and supervise this if required, you would have some observations taken and if all remains well then you should be spending your first night as a family in your own home. During some very busy periods this option is not always available but we always aim to provide it.
If you are interested in chatting to us about our AMU at QEUH please speak with your named midwife.
Changes to NHSGGC Maternity Visiting and Support from Partners
To ensure we’re maximising rest periods for women staying at our maternity wards, we have changed when partners, key supporters, friends and family can visit.
NHSGGC is carrying out validation of our waiting lists to ensure our patients continue to have the same treatment needs and that they can receive the most appropriate care in the correct place. The next phase of this work is the introduction of an automated process, with the assistance of our NetCall software.
Patients who have been referred to NHSGGC for a hospital-based outpatient appointment will automatically receive a text and/or email asking them to confirm whether they still require the appointment now, at a future date, or not at all.
Patients will only be contacted if they have been waiting for a specified number of weeks. This time period will differ across different clinical specialties and some patients may not receive a message.
The text/email will be from ‘NHS-NoReply’ and patients are asked to follow the instructions contained in the message. If you have any queries or concerns, please can contact our Referral Management Team using the following details:
If a patient tells us they no longer require an appointment, they will be removed from the waiting list and the referring GP will be notified of this.
Please support your NHS by looking out for the text message and if you receive one, respond as soon as possible. Thank you.
Frequently Asked Questions (FAQs)
What is a waiting list validation exercise?
The exercise will help us to support patients who have been waiting for their appointment to understand whether the needs of each individual remain the same as when the initial referral took place.
Why is NHSGGC undertaking this work?
In some cases, patients need to wait for a number of weeks for their appointment. This work is being carried out to ensure that everyone who is waiting for an outpatient appointment still needs one and to ensure that each patient’s personal treatment requirements remain the same as when referred.
How long after I am referred will I receive the text message?
The period of time will be different for every clinical specialty.
I have been referred for an outpatient appointment at hospital – will I be contacted?
You will receive an automated text message from NHS-NoReply asking you to click a link. This will take you to a webpage where you will be asked to confirm your preferences in relation to your appointment.
How will I be contacted?
You will be contacted directly by text message. The message will be sent from ‘NHS-NoReply’.
I have only just been referred, why do you need to know if I still need an appointment that has just been made?
Patients will not be contacted immediately. You will only be contacted when you have been waiting for a number of weeks.
Who will contact me?
You will receive an automated text message from ‘NHS-NoReply’.
What should I do when I receive the text message?
Please follow the instructions on the text message, which will ask you to click a link. This will direct you to a website where you will be asked some basic information and to confirm your intention to receive your outpatient appointment.
Who should I contact if I have any questions?
Please get in touch with our Referral Management Team using the following details:
If you have concerns about your personal health or referral needs, please speak with your GP. If you have concerns or questions about NHSGGC’s validation work or the text message you have received, please contact our referral management team.
What happens if I delete the text message by mistake?
Don’t worry, if this happens, please contact our Referral Management Team who will be able to help.
I forgot to respond to the text message and I’m worried that I’ve missed my appointment.
If you do not respond to the initial text message, you will receive two further follow-up messages. If a response is not received you will have a letter sent to your address. Please make sure to respond as soon as you are able.
If you do not respond to any of the text messages or letter, this may cause issues for your appointment.
I don’t have a mobile phone. What should I do?
If you do not have a mobile phone, or you haven’t provided your number, you will be contacted by email.
I don’t have a mobile phone or email address. How will I be contacted?
You will receive a letter to your home address with details of what to do.
I am a carer for a family member who have received a referral, will the text message come to me or my family member?
If you are recorded on the patient’s contact details as primary contact, the message will be sent to you. You are asked to respond on their behalf.
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