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Allied Health Professionals

What is Digital Health?

“a broad umbrella term encompassing eHealth (which includes mHealth), as well as emerging areas, such as the use of advanced computing sciences in ‘big data’, genomics and artificial intelligence”

eHealth, is defined as “the use of information and communications technology in support of health and health-related fields”. Mobile health (mHealth) is a subset of eHealth and is defined as “the use of mobile wireless technologies for health”. WHO, 2019

We are all living in a increasingly digitized world. How we connect with this at home is a personal choice. How we connect at work is becoming increasingly essential to how we provide and deliver our services ensuring our patients and families are supported along the way. 

We hope this website will offer support and help to allow you to work as a digitally enabled clinician on a day-to-day basis but also to consider what it takes to become a digital champion in your area. 

We have set it out in 3 stages to help you understand, up-skill, improve and seek next steps in your digital development. 

Please get in touch and take a minute to complete our feedback survey about the site including content ideas.

Gillian Ferguson

Chris Grant-Pantrey

Beginning

Improving

Leading


Supervision is for all AHPs, regardless of band or role (registered staff and health care support workers)

Supervision provides a safe place for reflection.

For further information and support on AHP Supervision, contact:

Jane Dudgeon, NHSGGC AHP Practice Education Manager

Email: jane.dudgeon@ggc.scot.nhs.uk

Other Resources

NHSGGC clinic supervision policy launch June 2019

This event took place at Stobhill Hospital on 21st June 2019 and was attended by 70 AHPs from a range of professions.

Presentations

Workshops

Pledges

This page was designed with students in mind, we hope you find the page both informative and useful to help guide and support you through your practice placement journey.

COVID-19 Update

As you are all aware we are in a global pandemic, Covid-19 has resulted in changes to most practice placements within Greater Glasgow and Clyde and as of March 2020 most AHP placements were paused. We are currently working in partnership with our Higher Education Institutions, Practice Educators and Practice Placement Co-ordinators in the recovery of AHP Practice Placements and are committed to continue to deliver quality based learning opportunities for AHP Students.

We will collaboratively with you in order to provide AHP Students the best possible experience, albeit different to what we are used to however with the input and support of media platforms and virtual learning can help us to overcome the challenges and barriers we experience in the changing health care environment we find ourselves in.

COVID-19 Practice Placement Recovery page

This page has been designed to support the recovery of AHP placements and also hosts a number of useful resources it can be accessed on the AHP Community of Practice site.

Student Wellbeing

Students wellbeing is of utmost importance. At this time, each Scottish higher education instiution (HEI)  is providing a range of wellbeing support to students. Students can self refer themselves.

Links to HEI-specific support sites are provided in the document accessed here at the below link: http://www.knowledge.scot.nhs.uk/media/CLT/PcResources/4101489/eb34d5c1-919b-4168-93bf-4ff105c59b18.docx

Placements within NHS Greater Glasgow and Clyde

NHS Greater Glasgow and Clyde (NHSGGC) is the largest health board in the UK. We provide healthcare to over 1.2 million people and employ around 38,000 staff, many of which are Allied Health Professionals (AHP’s).

NHSGGC AHP staff have a positive and integral role to play in the delivery of healthcare and patients.
Understanding and appreciating the importance of AHP’s, NHSGGC are committed to nurturing the future generation of AHP’s through AHP student practice placements. Working in tandem with Higher Education (HE) and Higher Education Institutes (HEI) we support and facilitate pre-registration practice based learning and development.

NHSGGC Board offers client facilities and services in both acute and community settings, over a vast geographical area from Greenock to Glasgow and many places in between. If you are coming to NHSGGC for a placement you may be placed in one or many of settings where we provide health care to service users.

You might feel a mixture of emotions about coming on placement, this is ok and perfectly normal. In this website you should find relevant and necessary pre-placement information including confidentiality to uniform policies, what to expect from the placement and what we expect from you. This, in turn can help to create empowerment and optimistic emotions which can positively impact on confidence and learning throughout your placement.

Profession specific information will be available soon. The student web page is split into different pages. To access each page please choose the relevant section below.

Resources

AHP student and practice educator handbook

The AHP student and practice educator handbook provides a variety of resources and information for students and practice educators. It is updated quarterly to ensure it reflects current AHP information and resources. If you feel information requires updated or could be added to please contact elspeth.lee4@nhs.scot
It includes templates for reflection, recording next of kin and permission to share students final report with the higher education institute
It also provides information for students and practice educators on code of conduct, policies, practicalities such as student car insurance, student feedback, students raising a concern, students accessing electronic information systems, membership of PVG Scheme and fire safety for students.

The handbook has been reviewed (June 2022) and the new version can be accessed in the link below.

AHP student feedback questionnaire

The recovery of AHP practice placements within NHS Greater Glasgow and Clyde (NHSGGC) has recommenced following the pause of placements due to the COVID-19 pandemic.
In many cases NHSGGC AHPs are providing placements differently or with some changes due to COVID-19 and we would value feedback from AHP students. To assist AHPs to improve and understand the student experience we wish to find out what went well, where we could improve the placement experience we offer and to share what challenges were experienced and how these were perhaps overcome. This information will be gathered by a questionnaire. This will be anonymous unless you choose to add the placement area details (voluntary).

  The data from the survey will initially be shared with the AHP professional leads for dissemination through their service.

 The link to the survey should be provided to each AHP student by the Practice educator who is working directly  with the student on placement within NHS Greater Glasgow and Clyde. This can be provided:

  • As a link within an email
  • On student induction paperwork
  • In student information folders
  • In written form as a URL

It should be stated that participation in the survey is voluntary.

AHP practice based learning agreements

All information in relation to the agreements can be accessed here

Since 2010, there have been AHP Practice Placement Agreements in place between each Scottish higher education institution (HEI)  that runs pre-registration programmes and each NHS Board. Previously known as Practice Placement Agreements (PPA). The AHP PPA’s are currently being refreshed (now to be called AHP Practice-based Learning Agreement ).

NHSGGC have AHP Practice-based Learning Agreements with Glasgow Caledonian University, Queen Margaret University,  Robert Gordon University, University of Strathclyde and Edinburgh Napier University

What is new in the AHP Practice-based learning Agreement?

 The revised agreement provides greater clarity and consistency in approach to governance arrangements for professions, universities and Practice Education Providers. It consolidates current custom and practice that has evolved in relation to student Practice-based Learning since 2009.

 The approach to refreshing the agreement has been to include agreed content written during the original signing, and subsequent developments that underpin the provision of AHP student Practice-based Learning e.g. HCPC Guidance on Conduct and Ethics for Students (2017), AHP placement cancellation guidance, provision of practice educator training etc. The refreshed content has an operational focus to address and balance the requirements of different stakeholders.

 What has not changed?

 The agreements clarify contemporary governance arrangements for Student Practice-based learning. The approach to refreshing the agreements has not included a review of the ongoing commitment to student ‘PrBL Weeks’ (placement weeks) per profession. This work is being progressed separately and will involve Scottish Government, AHP Directors, Practice Education Providers, professional bodies.

 AHP Students from non -Scottish HEI’s

AHP  students who are studying at non-Scottish HEI’s often have placements within NHSGGC however as there are no practice-based learning agreements with these institutions,  governance arrangements regarding issues such as PVG, immunisations etc must be discussed with the HEI and student prior to the student coming on placement.

HCPC regulatory body

Health and Care Professions Council (HCPC) is the regulating body for health, psychological and social work professionals who protect and set standards around education and training which includes continuing professional development (CPD)
http://www.knowledge.scot.nhs.uk/ahppe/practice-placements.aspx
Student Practice Education Community website
NES funded AHP practice education programme to support high quality placement opportunities. The site offers support on pre placement orientation and induction material, Practice Educator CPD and support and an overview of AHP Practice based learning partnership agreements.

NHSGGC policies and procedures

AHP Practice-based Learning in NHSGGC

The COVID-19 pandemic resulted in a change of AHP service delivery within NHS Scotland.  Consequently in March 2020 most AHP placements throughout Scotland were paused.  AHP Placements commenced in all professions within NHSGGC in September 2020 and all AHP professions are continuing to develop practice placements within their areas. The numbers of AHP practice placements continues to develop with a variety of practice-based learning models being used. The COVID19 pandemic continues to affect NHS Scotland and the changing landscape of potential restrictions can impact on placement provision.

 The AHP Practice co-ordinators and educators continue to work extremely hard and innovatively to provide practice placements within NHSGGC. Additionally  higher education institutions have been working in collaboration with practice placement co-ordinators, practice educators, NES and the Scottish Government to think  innovatively and plan placement provision in the current environment 

Please get in touch

The AHP Practice Placement Quality Group members are working hard to support  the recovery of practice placements. Both the members of the group for your profession and the AHP practice education team are keen to support practice placements so please get in touch!

Details of the group members and practice education team are below in the AHP Practice Placement Quality Group information.

Student Wellbeing

Students wellbeing is of utmost importance. At this time, each Scottish higher education institution (HEI)  is providing a range of wellbeing support to students. Students can self refer themselves.
Links to HEI-specific support sites are provided in the document accessed here at : https://learn.nes.nhs.scot/60626

Practice Educators can signpost students to resources within the HEI’s.

Rapid Action placement Oversight Group

The RAPOG (Rapid action placement oversight group) was established in Scotland in August 2020 to have oversight of the impact of the disruption to Nursing, Midwifery and Allied Health Professions (NMAHP) student practice learning caused by the COVID-19 pandemic. This group has been disbanded however many useful resources can be found on their page. 

The RAPOG webpage provides up to date national information on NMAHP student placements and can be accessed by clicking here

Contact

If you have any comments or for further information on these webpages please contact Elspeth Lee

AHP Practice Education Lead – elspeth.lee4@nhs.scot

AHP Practice-based Learning National Resources

The AHP practice-based learning (PrBL) national site is funded by the AHP Practice Education Programme.

It contains resources to support PrBL. This includes links to the ‘How to’Workshops, Information on models of placement delivery, digital knowledge and skills and practice educator preparation.

Additionally the site provides an explanation of the national groups supporting AHP PrBL and Scotland wide initiatives to support PrBL.

Please click here to access the AHP Practice-based Learning resources

AHP Student and Practice Educator Handbook


The AHP student and practice educator handbook provides a variety of resources and information for students and practice educators. It is updated quarterly to ensure it reflects current AHP information and resources. If you feel information requires updated or could be added to please contact elspeth.lee4@nhs.scot
It includes templates for reflection, recording next of kin and permission to share students final report with the higher education institute
It also provides information for students and practice educators on code of conduct, policies, practicalities such as student car insurance, student feedback, students raising a concern, students accessing electronic information systems, membership of PVG Scheme and fire safety for students.

The handbook has been reviewed (June 2022) and the new version can be accessed in the link below.

AHP Student and Practice Educator Handbook

AHP Student Feedback Questionnaire

The recovery of AHP practice placements within NHS Greater Glasgow and Clyde (NHSGGC) has recommenced following the pause of placements due to the COVID-19 pandemic.
In many cases NHSGGC AHPs are providing placements differently or with some changes due to COVID-19 and we would value feedback from AHP students. To assist AHPs to improve and understand the student experience we wish to find out what went well, where we could improve the placement experience we offer and to share what challenges were experienced and how these were perhaps overcome. This information will be gathered by a questionnaire. This will be anonymous unless you choose to add the placement area details (voluntary).

  The data from the survey will initially be shared with the AHP professional leads for dissemination through their service.

 The link to the survey should be provided to each AHP student by the Practice educator who is working directly  with the student on placement within NHS Greater Glasgow and Clyde. This can be provided:

·        As a link within an email

·        On student induction paperwork

·        In student information folders

·        In written form as a URL.

It should be stated that participation in the survey is voluntary.

The link to the survey is:  

https://link.webropolsurveys.com/S/E9A26C7CC7CC71F1

To access the survey please click on the link above. 

Guidance on cancellation of AHP practice placements

This guidance is to be used when cancelling a practice placement within the health board to ensure other options have been considered. The cancellation guidance is supported within the healthboard by the AHP Practice Placement Quality group.
To access the Cancellation Guidance please click here

AHP practice based learning agreements

All information in relation to the agreements can be accessed here


Since 2010, there have been AHP Practice Placement Agreements in place between each Scottish higher education institution (HEI)  that runs pre-registration programmes and each NHS Board. Previously known as Practice Placement Agreements (PPA). The AHP PPA’s are currently being refreshed (now to be called AHP Practice-based Learning Agreement ).

NHSGGC have AHP Practice-based Learning Agreements with Glasgow Caledonian University, Queen Margaret University,  Robert Gordon University, University of Strathclyde and Edinburgh Napier University

What is new in the AHP Practice-based learning Agreement?

 The revised agreement provides greater clarity and consistency in approach to governance arrangements for professions, universities and Practice Education Providers. It consolidates current custom and practice that has evolved in relation to student Practice-based Learning since 2009.

 The approach to refreshing the agreement has been to include agreed content written during the original signing, and subsequent developments that underpin the provision of AHP student Practice-based Learning e.g. HCPC Guidance on Conduct and Ethics for Students (2017), AHP placement cancellation guidance, provision of practice educator training etc. The refreshed content has an operational focus to address and balance the requirements of different stakeholders.

 What has not changed?

 The agreements clarify contemporary governance arrangements for Student Practice-based learning. The approach to refreshing the agreements has not included a review of the ongoing commitment to student ‘PrBL Weeks’ (placement weeks) per profession. This work is being progressed separately and will involve Scottish Government, AHP Directors, Practice Education Providers, professional bodies.

 AHP Students from non -Scottish HEI’s

AHP  students who are studying at non-Scottish HEI’s often have placements within NHSGGC however as there are no practice-based learning agreements with these institutions,  governance arrangements regarding issues such as PVG, immunisations etc must be discussed with the HEI and student prior to the student coming on placement.

AHP practice placement quality group

The AHP practice placement quality group provides an inter-professional health board wide approach to improving the quality of AHP student education and increasing the capacity to provide learning opportunities for preregistration students. The group will support a positive learning environment through enhancing the student experience informed by AHPs within the board, NHS Scotland, Quality Standards for Practice Placement (QSPP) and student evaluation. The group will enable communication, information sharing and facilitate collaborative engagement between the board and higher/further education institutions about AHP student education. It guides both current and future projects and allows sharing of good practice across professions.

Membership of Group

The group has representatives from AHP professions within NHSGGC.

AHP RepresentativeNameContact e-mail
ChairElspeth LeeElspeth.lee4@nhs.scot
FacilitatorJennifer Dick Jennifer.dick4@nhs.scot
Art Psychotherapy (member by email)Tracymarie Mcmillantracy.macmillan@ggc.scot.nhs.uk
Dietetics partnershipsNicola RobinsonNicola.robinson@ggc.scot.nhs.uk
Dietetics-acute  Amanda Hallson amanda.hallson@ggc.scot.nhs.uk
Diagnostic RadiographyKenna Stirlingkenna.stirling@ggc.scot.nhs.uk
Occupational Therapy-PartnershipsDorothy RaeDorothy.rae2@ggc.scot.nhs.uk
Occupational Therapy- acuteJudith Rennie judith.rennie@ggc.scot.nhs.uk
OrthopticsHazel McShanehazel.mcshane@ggc.scot.nhs.uk
Orthotics & ProstheticsClare Carsonclare.carson@ggc.scot.nhs.uk
PodiatryPamela PricePamela.price@ggc.scot.nhs.uk
Acute sector PhysiotherapySarah Humphrissarah.humphris@ggc.scot.nhs.uk
Physiotherapy-partnershipsKaren RuncimanKaren.Runciman@ggc.scot.nhs.uk
Speech & Language Therapy-Adult Partnerships(email member) Kirsty Smart kirsty.smart@ggc.scot.nhs.uk
Speech & Language Therapy-PaediatricsRoslyn Murrayroslyn.murray@ggc.scot.nhs.uk
Speech & Language Therapy-Adult Learning DisabilityNicola WightmanNicola.wightman@ggc.scot.nhs.uk
Speech & Language Therapy- acuteCarrie-Anne Corsoncarrie-anne.corson@ggc.scot.nhs.uk
Therapeutic RadiographyEilean Mitchelleilean.mitchell@ggc.scot.nhs.uk
Glasgow Caledonian University AHP representativeAnita Volkertanita.volkert@gcu.ac.uk
University of Strathclyde AHP representativeChristine McMonagle Christine.mcmonagle@strath.ac.uk 

To access the terms of reference for the group please click here: https://www.nhsggc.scot/download/ahp-practice-pla…uality-group-tor/

AHP practice educator training

AHP practice educator training is provided by all five of the Scottish higher education institutions (HEIs) who provide pre registration AHP courses: Glasgow Caledonian University and Strathclyde (jointly), Queen Margaret University, Edinburgh Napier university and  Robert Gordon University. The NHSGGC Practice Placement Quality Group have agreed that AHPs should refresh their practice educator training every five years.

If an AHP attends a course from one of the HEI’s, this provides them with the information and knowledge to supervise students from all HEI’s i.e. an AHP does not need to attend all four HEI’s practice educator training courses to supervise students from the other HEIs. However AHPs need to ensure they are familiar with the paperwork and requirements for each course.

The universities have collaborated to create shared online Practice educator training modules -approaches to learning programme- which is available on Turas, the NHS Education for Scotland digital platform.

All new and experienced practice educators from any sector in Scotland can access these modules you will need to register/ be registered with TURAS to access.


Too access Practice Educator preparation online modules click here

Other Resources

The Quality Improvement Network for AHPs in NHSGGC (AHPQIN) has over 100 members and is still growing. This network includes anyone who wishes to join and plans to offer the following:

  • Regular virtual meetings
  • Peer Support
  • Sharing of experience using QI tools
  • QI questions and answers on Microsoft Teams
  • Notification of current QI learning opportuities
  • Connect with the QI Lead for your profession

If you would like to join this network simply open Microsoft teams and follow these instructions using the following code: cnz2dv2

If this doesn’t work for you or you don’t have a full MS teams licence you can join as a guest by clicking the following link and requesting access to the team

https://teams.microsoft.com/l/team/19%3aCAQE_4x05ErVMZJSVVCjce8s25Z4BPUD4Ai0ULqAur81%40thread.tacv2/conversations?groupId=bdc249e4-dc0a-4ac0-9d20-9d782d2c8059&tenantId=10efe0bd-a030-4bca-809c-b5e6745e499a

The meeting dates of the network for 2022 are as follows:

 
23 August 2022 9.00am until 11.00am  
08 December 2022 9.00am until 11.00am   
Quality Improvement Tools and Resources

The NHSGGC Clinical Effectiveness Team has compiled a set of resources to help you carry out improvement projects.

Note these will only open when connected to the NHSGGC Network as are hosted on Staff Net.

Other Useful Resources

Using QI Tools for Virtual Training and Development Improvement Project (video)

This is an interesting driver diagram as presented by Jason Leitch during the Covid-19 pandemic to illustrate the governments response to this.

Quality Improvement Projects/Journeys

Here are some projects completed by AHPs during the NHSGGC AHP Quality Improvement Program as well as other sources.

Hopefully they may inspire you to carry out your own QI project.

If you have already carried out a QI project and would like to share this please use one of the templates below and send this to nikki.munro@ggc.scot.nhs.uk to be uploaded to this site.

Templates

Posters

Reports

Scale Up and Spread

Every QI enthusiast needs to be able to spread the word of their successful Improvement.

This is an excellent video to give you some inspiration (credit Juliet Harvey)

Below are some presentations from the 2021 cohort of the AHP Quality Improvement Program to help you choose the best way to share your Improvement Journey with Others.

If you are looking for a mentor for your QI project, you can ask for advice from the QI Lead for your profession.

LearnPro – GGC:109 Quality Improvement Fundamentals

log in to the learnPro system as normal and search for the module below

NHS Education for Scotland (NES) QI Courses

NHS Education for Scotland (NES) offers many courses or Learning Programmes in Quality Improvement with varied target audiences. For the most up to date information please visit the NES program page at:

1. For all staff working to improve their services

1. For all Staff Working to Improve their Services

NES e-Learning Modules

These resources can be used by staff working across the public sector in Scotland. Each module’s page includes a short description of what you can expect to find in it, who should do it and how long it will take to complete it. Most of them will take around 30 minutes to complete.

The modules available are:

  1. Measurement for improvement
  2. Understanding your system
  3. Developing your aims and change ideas
  4. Testing your change ideas
  5. Implementation and Spread

2. Scottish Improvement Foundation Skills (SIFS) Programme

This programme is aimed at all people working in the public sector across Scotland who have ideas that can improve the way things are done in their own workplace. Staff working at foundation level will be functioning as part of a team to improve service delivery in their own workplace. Foundation learning resources introduce staff to widely used improvement methods to help support them achieve the outcome they are aiming for.

The aim of SIFS is to support individuals to develop the skills, knowledge, and confidence to participate as members of improvement teams and contribute to testing, measuring and reporting on changes made.

NHSGGC run regular Scottish Improvement Foundation Skills Courses (SIFS) open to all members of staff in NHSGGC. They also run regular bespoke AHO cohorts of SIFS.

If you would like to register your interest for a future AHP SIFS course, please register your interest below:

3. For Managers Coaching and Leading Teams to Improve their Services

The Scottish Coaching and Leading for Improvement programme (SCLIP)

SCLIP is a 3-month Quality Improvement learning programme. The target audience for the programme is core managers who are responsible for coaching and leading their teams to improve their services and helping embed improvement strategies within their organisation. Participants will be recruited and selected by the local organisation. It is recommended that applicants fit the following criteria:

  • responsibility for managing a team or teams
  • motivation to improve their skills in leading and coaching teams to deliver improvement
  • a strong desire to improve outcomes for people

4. For Individuals who need in-depth QI knowledge to support others across their organisation

The Scottish Improvement Leader (ScIL) Programme

The aim of the ScIL Programme is to enable individuals to:

  • design, develop and lead improvement projects,
  • lead and generate support for change, and
  • provide expert QI support and advice in their organisations.

It is aimed at people working in the Scottish Public Service in a role with a significant focus on quality improvement and dedicated time allocated to lead improvement projects.

5.The Scottish Quality and Safety (SQS) Fellowship Programme

The Scottish Quality and Safety Fellowship Programme (SQS Fellowship) is a lead level quality improvement and clinical leadership course managed by NHS Education for Scotland (NES), working in partnership with Healthcare Improvement Scotland and NHSScotland. The Fellowship is open to healthcare staff who currently undertake clinical practice and has a direct influence on improving the delivery of safe patient care, as well as staff in clinical professions who do not currently deliver hands-on care but do have a role in improving patient care or safety. An important aspect of the Fellowship is also the participation of Fellows from outside Scotland with long standing relationships with Northern Ireland, the Republic of Ireland, Norway and Denmark to mention but a few.

This page is intended to assist AHPs in finding out more information about Quality Improvement methodology as part of the  AHP Quality Improvement Workstream.

The Aim of this workstream is that:

By end of June 2023 all AHP services in NHSGGC will be able to evidence their use of QI tools and theory in routine practice.

The Lead for this workstream is Nikki Munro who is Professional Lead and Service Manager for Orthotics.

If you have any questions on the NHSGGC AHP QI workstream please get in touch with Nikki directly at nikki.munro@ggc.scot.nhs.uk

NHSGGC Quality Improvement Team

NHS GGC have an amazing Quality Improvement Team who are here to help with all things QI including supporting projects and compiling tools and information for those who are already carrying out QI projects.

There are loads of useful tools hosted on the NHSGGC Clinical Effectiveness QI page, however as this is hosted on staffnet, its only accessible to NHSGGC staff when logged into the NHSGGC network.

We are working to continually improve this page, so it would be really helpful if you click the link below to help give us feedback on how to make this page as useful to you as possible and please make suggestions on what you would like to see on here in future:

I know nothing about QI

Here are the main policies which give the background as to why Quality is important and what we should do to achieve the highest quality possible within Healthcare in Scotland.

As a very quick introduction to the fundamentals of Quality Improvement, click on the link below to complete the NHSGGC module. A great way to start your QI journey.

LearnPro – GGC:109 Quality Improvement Fundamentals

log in to the learnPro system as normal and search for the module below

If you have completed the LearnPro module and would like to know more, click on the link below to complete the NES TURAS Learn introductory QI modules. A great way to continue your QI journey.

Suggested order of completion:

2) Understanding your system 

3) Developing your aims and change ideas

4) Testing your change ideas

1) Measurement for improvement

5) Implementation and Spread

I know something about QI but want to know more

The Q Community is a connected community working together to improve health and care quality across the UK and Ireland. They have lots of useful resources.

Description: Improving planned care pathways toolkit

Reducing waiting times has been a key priority for NHS Scotland for over a decade, typically waiting times initiatives have been used to reduce the backlog of patients waiting for planned care. This toolkit has been developed, using learning from across Scotland, to support NHS boards in taking a quality improvement (QI) approach to sustainably reduce waiting times.

Planned care services can reduce the time patients wait by improving their pathways to balance the workload associated with referrals to the demand for care.

By using this toolkit, planned care teams will be able to:

  • establish an effective project team to test and implement changes
  • identify the constraints in their pathway contributing to the longest waits
  • understand service user needs
  • use learning from others to increase the pace of change, and
  • use data to demonstrate a sustainable improvement has occurred.

Description: Improving planned care pathways toolkit

Reducing waiting times has been a key priority for NHS Scotland for over a decade, typically waiting times initiatives have been used to reduce the backlog of patients waiting for planned care. This toolkit has been developed, using learning from across Scotland, to support NHS boards in taking a quality improvement (QI) approach to sustainably reduce waiting times.

Planned care services can reduce the time patients wait by improving their pathways to balance the workload associated with referrals to the demand for care.

By using this toolkit, planned care teams will be able to:

  • establish an effective project team to test and implement changes
  • identify the constraints in their pathway contributing to the longest waits
  • understand service user needs
  • use learning from others to increase the pace of change, and
  • use data to demonstrate a sustainable improvement has occurred.
https://ihub.scot/project-toolkits/access-qi-improving-planned-care-pathways-toolkit/access-qi-improving-planned-care-pathways-toolkit/