Facilities Staff Bank

A project group was established, in partnership, to explore the implementation of an NHS Greater Glasgow and Clyde Facilities Bank which will assist with filling both planned and immediate shortfalls in staffing levels on a daily basis.

Utilising the Board’s existing Staff Bank and expanding this to include Facilities employees would allow for Facilities services to plan staffing levels for periods of increased activity and to provide adequate service cover.

The Facilities Staff Bank will be implemented from November 2025 and will cover the following disciplines within Facilities:-

• Band 2 Domestic Services
• Band 2 Catering Services
• Band 2 Portering Services

Internal Facilities staff can personally decide whether they wish to undertake any additional hours as a Bank shift or as per the existing excess / overtime arrangements. Existing Facilities staff will still be offered the same levels of excess/ overtime hours to ensure there is no detriment, and as per current arrangements. Any remaining unfilled shifts would then be offered via the Facilities Staff Bank.

Currently, the Facilities Staff Bank is open to internal Facilities staff and external candidates (not working in NHS Greater Glasgow and Clyde). This will be further expanded in February 2026 for all NHS Greater Glasgow and Clyde to apply to join the Facilities Staff Bank.
 
Due to the scale of the project, an incremental approach has been agreed upon by the Facilities Staff Bank Project Group, which is as follows:
 

Phase 1 (October 2025)

Internal Facilities staff are able to join the Facilities Staff Bank within their current location and role. For example, a Domestic at QUEH could only undertake Bank Domestic shifts at QUEH.

Phase 2 (February 2026)

Internal Facilities staff are able to join the Facilities Staff Bank for all Facilities sites.
All GGC staff are able to join the Facilities Staff Bank.

There will be no change to existing Facilities staff who currently undertake regular excess and/ or overtime hours. Any available additional hours will continue to be offered to Facilities staff who currently undertake regular excess and/ or overtime hours. Only shifts not covered by excess and overtime hours will be progressed as a Facilities Bank shift.

Facilities staff that hold a permanent post within NHS Greater Glasgow and Clyde are permitted to join the Facilities Staff Bank through the internal application process.

This is on the basis that as bank workers you are fully supported by your substantive line manager in delivering high standards of care to patients within the Facilities bank role. Before completing and signing the reference managers acting as your sponsor should consider your suitability to undertake Facilities bank work i.e. relevant mandatory training and competency.  

Access the internal Facilities advert.

Yes, you accrue annual leave hours whilst working on the Bank.  Annual leave can be requested by email to the Facilities Bank Contact Centre.

Bank annual leave is accrued at a rate of 12.07% or 1 hour of leave accrued for every 8.29 hours worked. A maximum of 210 hours of leave can be accrued by a bank employee in any one financial year.

As the Facilities Staff Bank posts are Band 2, you will be paid the same hourly rates depending on what point of the pay scale you are placed on.
 
For example, if you are currently at the bottom of the Band 2 salary (£25,694 per year/ £13.31 per hour) then this will be your salary for the Facilities Staff Bank post. Or, if you are at the top of the Band 2 salary (£27,900 per year/ £14.46 per hour), then this will be your salary for the Facilities Staff Bank post.
 
For any hours you work that are classified as Saturday, Night or Unsocial, you will be paid an extra 44% for those hours on top of your basic rate of pay.  These will be shown separately on your payslip for that week.
                                           
For any hours you work that are classified as Sunday or Public Holiday, you will be paid an extra 88% for those hours on top of your basic rate of pay.  These will also be shown separately on your payslip for that week.
 
All time on Saturday (midnight to midnight) and any weekday after 8.00pm and before 6.00am: Time plus 44%

All time on Sundays and Public Holidays (midnight to midnight): Time plus 88%
 

There is a single harmonised rate of time-and–a-half for all overtime, with the exception of work on general public holidays, which will be paid at double time.

Part-time employees will receive payments for the additional hours at plain time rates until their hours exceed standard hours of 37 hours a week.

All excess and overtime hours are paid on a monthly basis.

All bank shifts are paid at plain time plus any unsocial hours enhancement, should it apply.  Overtime rates do not apply for Bank shifts even if you work in excess of 37 hours per week. 

All bank hours are paid on a weekly basis.

A post with the Staff Bank is considered a second job, and therefore, you will retain your existing payroll number for your substantive role, and you will be assigned a new payroll number for your Facilities bank role.

Furthermore, you will also receive the terms and conditions of employment for your Facilities bank role.

A post with the Staff Bank is considered a second job and can increase your overall tax liability, but understanding how to manage your personal allowance and tax codes can help you minimise any impacts. Further information is available via: Tell HMRC if you have a new job or more than one job – GOV.UK

Yes, if you are registered on the Nursing Staff Bank as a Healthcare Support Worker you can also join the Facilities Staff Bank. However, as the initial 3 months of the Facilities Staff Bank implementation is for internal Facilities staff to work in their own role in their own area this will result in only being able to book Healthcare Support Worker bank shifts for your own hospital site.

After the initial 3 months of the Facilities Staff Bank implementation, internal Facilities staff with then have the option to book shifts on other sites and for other Facilities roles. At this point, you will also be able to book Healthcare Support Worker shifts for all areas if you have previously registered for this Staff Bank.

If you are working in the same role on the same site for a bank shift, then you do not require any additional training.

If you wish to work in a different role and/ or a different site for a bank shift, then you will need to undergo training and induction for that role/ site.

This is a plShifts can be booked via the Loop app or via the Staffbank Contact Centre on 0141 278 2555. The Call handler will check to see what shifts are available on your provided dates and offer them to you. The more flexible you are the more work we will be able to offer you.

No, once you have committed to a shift the Staff Bank’s expectation is that you complete the booked shift.

No, once a bank worker has accepted and agreed to undertake a shift, there is an obligation to work with the local management team in delivering patient care. This may involve being redeployed to other areas.

To maintain high standards of patient care and staff safety, all Bank workers are required to follow the cancellation process when unable to attend a booked shift. During opening hours (8.00am – 8.00om, 7 days a week), please contact the Bank Office directly at 0141 278 2555. If you need to cancel outside of these hours, notify the clinical area at the earliest opportunity and follow up with the Bank Office when it reopens.

If your substantive post is full time 37 hours (36 from 01.04.26) the maximum contributions an employee can pay is on 37 hours, therefore any Bank post is exempt from SPPA contributions. Or, if your substantive post is less than full time, the hours worked up to the equivalent of 1929 per annum (1877 from 01.04.2026) would attract SPPA contributions. The auto enrolment for SPPA is activated with all contracts within NHS Scotland. Therefore, if you wish to opt out you must complete the opt out form, even if you have already completed one for your substantive role.