The term “Anticipatory Care Panning (ACP)” has become “Future Care Planning” to reflect the broad range of topics which can and should be discussed as part of these conversations. All resources have been updated to reflect this, however the main content of resources and training remains the same.
There are different types of online training available to help staff increase their skills and knowledge. Anyone can view our recorded training sessions and access our topic specific Microsoft Sways that are aimed at giving staff a strong foundation from which to start conversations.
There is currently no live training sessions as the dedicated Future Care Planning support is no longer available. If you are a member of staff who wishes to deliver training for their team then you can access training packs and resources on the Future Care Planning Sharepoint site (this is only available to NHSGGC staff).
Introduction to Future Care Planning E-module
The aim of this module is to provide staff with a general understanding of the Future Care Planning process.
Some of this information may be familiar to you, particularly if you are already having Future Care Planning conversations with people.
The E-module currently sits on the Microsoft SWAY platform.
You can access the module here.
You can also complete the module via LearnPro if you have access. Search for GGC028: Future Care Planning.
Once you have completed the module you can complete the assessment, after which you will be sent a certificate to keep in your records.
Bite Sized Learning
Future Care Planning encompasses many different topics and there are systems that staff need to access to record this information. A series of bite-sized learning opportunities have been developed providing online recorded sessions which staff can view.
There are also training packs and resources that have been developed for staff who wish to upskill their teams and colleagues by running face to face training. These resources can be accessed via the SharePoint Site (please note this is only accessible to NHSGGC staff).
You can also view previously recorded sessions covering a wide range of event topics we have covered in the last few years, these are available to view in our “Past Events” section on our Events Pages.
Future Care Planning Overview
Everyone has a role to play in Future Care Planning, helping to have record these conversations as well as access the information when necessary. This is an interactive Microsoft Sway which will provide an overview of what Future Care Planning is, who it is for and why it is important to plan for future health and care.
This Sway covers:
- Identifying triggers for Future Care Planning Conversations.
- How to plan for Future Care Planning Conversations and ensure you are prepared.
- Future Care Planning Conversation – suggested topics to cover.
- Identify barriers / challenges and ways to overcome these.
- How to use systems to record Future Care Planning Conversations.
- Where to access further resources for yourself and others.
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Future Care Planning Walkthrough on Clinical Portal
Future Care Planning is key to providing good person-centred care, and sharing this information between services ensures that the right decisions can be made. During this recorded session we will show you how to access the Future Care Plan on Clinical Portal, take you through each section and suggest information that can be included.
Rockwood Clinical Frailty Scale Overview
Identifying people as ‘frail’ can be misleading and often creates a picture of someone who has not aged well. People living within the ‘spectrum of frailty’ can be supported with timely and targeted interventions and if we screen people early enough, we can sustain and even reverse someone’s level of frailty.
We are encouraging all health and social care practitioners to screen for frailty by using the Rockwood Clinical Frailty Scale (CFS) and support people to have conversations about their future care.
During this recorded session we will introduce the CFS, examples of people at different points on the scale and discuss how the CFS can be recorded as part of the Future Care Plan.
We also have a Microsoft Sway you can access to provide context to the recorded session.
Power of Attorney Overview
The legal parts of future planning can often be confusing, with lots of people not quite sure where to start. This session explores how to get started with Power or Attorney and why this is so important.
We also have a Microsoft Sway you can access to provide context to the recorded session.
Recording Future Care Planning Journeys (EMIS and CNIS)
Future Care Planning is key to providing good person centred care. Many services are now having and recording Future Care Planning conversations as part of their core ways of working.
In order to help us monitor uptake and improvement, services are also asked to track the Future Care Planning journey of individuals. One easy way to manage this is via Future Care Planning Codes on either the EMIS or CNIS platform for each patient.
For staff using CNIS, it is important to correctly document people’s Future Care Planning journey. This session demonstrates how to update the system and what codes to use.
We also have a Microsoft Sway you can access to provide context to the recorded session.
For staff using EMIS, it is important to correctly document people’s Future Care Planning journey. This session demonstrates how to update the system and what codes to use.
We also have a Microsoft Sway you can access to provide context to the recorded session.
Training and Information for Care Home Staff
All our information and resources are available to all Care Home staff. This includes access to the Future Care Planning e-module and all our recorded sessions and Sways. We also have a specific page on our website dedicated to Information for Care Homes.
Plan More, Stress Less
Plan More, Stress Less
As part of our Plan More, Stress Less toolkit, you can view a recorded session which covers all you need to know about getting yourself, and those you support prepared for any unexpected event including hospital admissions.
Topics covered in the session include:
- Helpful paperwork
- What to bring to hospital
- What conversations we may have whilst in hospital
- Planning for a successful discharge from hospital
- Post-discharge support
Alongside this session we have created two resources which anyone can use to help them plan for any future hospital admission. This could be a planned admission, for example if someone is going to hospital for an operation or to have some tests. However these resources can also be useful if someone needs to go to hospital in an emergency.
Preparing for Hospital Checklist
This checklist will help you think about all the different forms which you can complete just now that would be useful if you were ever in hospital. This includes things like a Future Care Plan and a Power of Attorney.
A Plan to Get You Home
This is a placeholder tab content. It is important to have the necessary information in the block, but at this stage, it is just a placeholder to help you visualise how the content is displayed. Feel free to edit this with your actual content. This resources lets you and the people who support you, think about what might need to happen in order to get you home from hospital in a safe and timely manner. This includes thinking about who could collect you from hospital and where you might need to live if you need some extra support for a short time or on a more permanent basis.
Realistic Conversations (Communication Skills Training)
During these online webinars participants observe an interactive demonstration of a clinical conversation. Participants identify helpful communication behaviours and contribute suggestions to direct the conversation via the chat function.
Sessions run throughout the year and cover various themes such as Future Care Planning (ACP), Treatment Escalation Planning (TEP) and shared decision making conversations
For more information including future dates and registration links please visit the NHSGGC pages of EC4H.
Further Training and Skills Practice
Communication is a skill which needs practice. There are lots of different courses and resources available to help you think about how to communicate with other. Here are some of our recommendations.
Face to Face Training Courses*
Sage & Thyme Communication Training
The MAP of Behaviour Change (Behaviour change for health)
*Please note that some of these course may not currently be running or may have moved to a virtual platform.
Online Modules
We have created our own online module which gives you a general overview of Future Care Planning (also known as Anticipatory Care Planning).
There are 2 Learnpro Modules we would suggest. Please note you will need to have a Learnpro account to access these.
GGC 028: Future Care Planning
GGC 053: Palliative End of Life Care
The NHSGGC Primary Care Palliative Care Team run a variety of online and face to face training, including sessions on Future Care Planning, Communication Skills and DNACPR.
Macmillan Learnzone Resources
You can download their Education and Training Opportunities Prospectus for Health and Social Care Professionals.
Please note, you will be required to sign up to the Learning Hub, this is where you can book onto virtual classrooms, access e-learning and find resources. Courses include Communication Skills, Palliative Care, Personalised Care and Support Planning and Primary, Community and Social Care.
NHS Education for Scotland (NES) Resources
Turas Learn is a website for Health and Social Care staff that hosts a wide range of learning materials including eLearning modules and courses.
There are a wide range of educational resources which provide guidance and support to enhance your ongoing professional development.
You must be logged into your Turas Account to view and access eLearning modules Sign In. If you do not have a Turas account you can create one
Other Resources
Difficult Conversations – Talking About Death and Dying (Video)
Delivering Bad News Video – Irish Hospice Foundation
End of Life Aid Skills for Everyone (EASE)
EASE four-week course which is delivered either in person or online via MS Teams and the learning platform Moodle. The course is designed to enable people to be more comfortable and confident supporting family and community members with issues they face during dying, death and bereavement. The course has been developed by the Scottish Partnership for Palliative Care.
This is not a clinical skills course and participants do not need to have any prior knowledge or experience of death, dying and bereavement.
Over 5 weeks we will explore different topics including;
- Getting comfortable talking about death and dying
- What death looks like in 21st Century Scotland
- The role of Health and Social Care
- Serious illness and frailty
- Future planning
- Medicines and treatments at the end of life
- Active Listening
- Bereavement and grief
- Caring for the carer
You must be able to attend all sessions and commit to completing the online activities prior to each discussion workshop.
To find out more about the EASE course, including if there are local course happening visit End of Life Aid Skills for Everyone (EASE) | Good Life, Good Death, Good Grief.