NHSGGC policy states that we must provide formal interpreting support for all out-patient appointments and at least once a day for an in-patient stay.
This support can be provided via our British Sign Language (BSL) Online interpreting Service – using NHSGGC’s communication support iPads – or by booking a Face to Face interpreter.
The BSL Online interpreting service is available 24 hours a day, 7 days a week. This means that in an unplanned or emergency situation, staff can quickly link up to an interpreter at any time and communicate with their Deaf patient. It can also be used during hospital stays, or to enable Deaf patients to communicate with staff if waiting for a face to face interpreter to arrive.
The BSL Online service can be accessed at a wide range of sites across NHSGGC – full list available below. Staff should contact the relevant departments to access the communication support iPad, which comes ready to use with easy access instructions.
A short instruction video on how to access a BSL online interpreter using the iPads can be viewed here.
For more information on using BSL Online or Face to Face interpreting support – see the NHSGGC Interpreting Policy or contact Paul.hull@ggc.scot.nhs.uk
Beatson
- Oncology
Blythwood House
- Mental Health
Dumbarton Joint Hospital
- Mental Health
Dykebar Hospital
- Dermatology
- Mental Health
Gartnavel General Hospital
- Audiology
- Endoscopy
- Eye Surgery
- General Medicine
- General Surgery
- Older People
- OPD
- Surgical
Gartnavel Royal Hospital
- Adult Mental Health
- Learning Disabilities
- Acute Recovery
Glasgow Royal Infirmary
- Acute Recovery
- Assisted Conception
- Audiology
- Burns & Plastic
- Cardiology
- Coronary Care
- Critical Care
- Emergency Receiving
- General Medicine
- General Surgery
- Gynaecology
- Medical Receiving
- Neo Natal
- Older People
- Orthopaedics
- Renal Dialysis
- Rheumatology
- Urology
- Volunteer Services
Hunters Streer Homeless Services
Adult Mental Health
Inverclyde Royal Hospital
- Adult Mental Health
- Audiology
- Critical Care
- Emergency Receiving
- General Medicine
- General Surgery
- Maternity
- Older People
- Orthopaedics
- Palliative Care
- Physical Disability
- Renal Dialysis
- X-Ray
Levendale Hospital
- Forensic
- Mental Health
- Mother & Baby Unit
- Older People
Lightburn Hospital
- Older People
Netherton Unit
- Learning Disability
New Victoria Hospital
- Audiology
- Day Surgery
- Minor Injury Unit
- Older People
- OPD
- Outpatients
- Renal Dialysis
- Theatre
Princess Royal Maternity
- Gynaecology
- Maternity
Queen Elizabeth University Hospital
- Acute Receiving
- Audiology
- Bone Marrow Transplant
- Cardiology
- Coronary Care
- Critical Care
- Diabetes
- Emergency Care
- Emergency Receiving
- ENT
- Gastro
- General Medicine
- General Surgery
- Gynaecology
- Haematology
- High Dependency Unit
- Live Donors
- Maternity
- Neurology
- Neurosurgery Surgery
- Obstetric
- Older People
- Oral and maxillofacial
- Orthopaedics
- Outpatients
- Peritoneal Dialysis
- Physical Disability
- Renal Acuity
- Renal Assessment
- Renal Dialysis
- Renal Medicine
- Respiratory
- Rheumatology
- Spinal Injuries
- Stroke
- Urology
- Vascular
- Volunteer Services
Royal Alexandria Hospital
- Acute Receiving
- Audiology
- Cardiology
- Coronary Care
- Critical Care
- Emergency Care
- General Medicine
- Gynaecology
- High Dependency Unit
- Maternity
- Medical Receiving
- Older People
- OPD
- Orthopaedics
- Palliative Care
- Stroke
- Urology
Royal Hospital for Children
- CAMHS
- Diabetes
- Family and Support Information Services
- Paediatric
Rowanbank Unit
- Forensic
Stobhill Hospital
- Adult Mental Health
- Alcohol & Drug Services
- Audiology
- Minor Injury Unit
- Older People
- Renal Dialysis
Vale of Leven
- Acute Recovery
- Adult Mental Health
- Audiology
- General Medicine
- Minor Injury Unit
- Older People
- OPD
- Renal Dialysis
West Glasgow Ambulatory Care Hospital
- OPD