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Work to remove and replace some wall panels within QEUH atrium

  • 4 min read

Further to previous statements made by NHS Greater Glasgow and Clyde on work to assess materials used for wall panels in the atrium of the Queen Elizabeth University Hospital,  we can now confirm that a project of removal and replacement of some wall panels is about to begin.

Work within the atrium will start on Monday 28th November, and the project will cost a total of £33 million. It is anticipated that the project will be completed in 2027. The cost of the work is being supported by the Scottish Government, and it makes up part of the legal claim which is currently being pursued by NHSGGC.

During that time, patients, visitors and staff may experience limited disruption to their usual routes through the hospital, seating and waiting areas, and catering facilities.

We apologise for the inconvenience this may cause, however, every effort is being made to minimise disruption, ensure that reasonable access to facilities throughout the atrium area is maintained, and to ensure alternative routes to clinics and wards are clearly marked.

In consultation with our contractor, the Scottish Fire and Rescue Service, Scottish Government, NHS Assure and Building Standards, the project has undergone an extensive and robust process of planning, in which we have sought to strike a balance between expediting removal and replacement and minimising disruption within the atrium.

The Scottish Fire and Rescue Service and NHS Assure National Fire Advisors are satisfied that the building is safe and will remain so throughout the work, and all bodies are content with the plans we have put in place.

Professor Tom Steele, Director of Estates and Facilities at NHS Greater Glasgow and Clyde, said: “We would like to apologise for any inconvenience caused to patients, visitors and staff.

“As the atrium is the central access point for the hospital, there will inevitably be some disruption. However, we would like to reassure everybody who uses the QEUH that throughout the period of work we will continue to provide high-quality patient-centred care to our patients. There may be some changes to waiting areas, but all clinics and wards will remain open.

“We would like to thank patients, visitors and staff for their patience and understanding while this essential work is carried out.”

Deputy Assistant Chief Officer Alasdair Perry, Head of Prevention and Protection for the Scottish Fire and Rescue Service, said: “We regularly work with partners, including NHSGGC, to advise on fire safety matters and were sighted early on the fire risk relating to the panels used as wall lining within the atrium of the Queen Elizabeth University Hospital.

“Our advice was to remove this material as soon as reasonably practicable and replace with wall lining materials that reduce the fire risk.

“We welcome the steps taken to achieve that, and the actions taken demonstrate that NHSGGC has implemented the appropriate steps to mitigate the risk until the removal work can be completed.

“Ultimately we are satisfied that the hospital can still safely operate and any risk to patients and the local community is low.”

Project timeline:

9/2/21: NHSGGC receives letter from Multiplex, with reference to internal wall panels in QEUH atrium. Subsequent emails from Multiplex suggest “engineered solution”.

29/6/21: Issue of wall panels discussed at NHSGGC Board meeting.  NHSGGC shares information on wall panels with all staff through internal Core Brief, with public through IPN email newsletter system, and issues proactive statement to media.

29/6/21: Detailed planning begins.

24/10/22: NHSGGC announces dates and timescales for removal and replacement work.

28/11/22: Work begins on removal and replacement.

Exterior of Queen Elizabeth University Hospital at night