Sprained ankles, UTIs, and viral bugs are common student health issues, but heading straight to A&E isn’t the best move.
NHS Greater Glasgow and Clyde (NHSGGC) has found that two out of three people who go into A&E without calling NHS 24 on 111 or speaking to a GP first didn’t need to be there. That includes thousands of students who could have been seen faster elsewhere.
Within a six-month period last year, over 33,000 people turned up at A&E with minor illnesses or injuries that could have been treated at home via NHS 24 on 111, their GP, local pharmacy, or a nearby Minor Injuries Unit. That’s nearly 100 people every day, including students.
A&E is designed for life-threatening emergencies. Think of serious trauma, chest pain, or severe breathing difficulties.
But many students are showing up with viral infections, diarrhoea and gastroenteritis, UTIs, tonsillitis, and upper respiratory infections. Physical injuries include ankle sprains, wrist strains, and foot injuries. All of these are among the most common reasons for attendance, and can be treated elsewhere.
Dr Claire Harrow, Deputy Medical Director, explains: “If you’re feeling unwell or have a minor injury, there are quicker and easier ways to get help. A&E is only for life-threatening emergencies.
“If you’re unwell, start by using NHS Inform or the NHS 24 app for advice on treating minor issues at home. If you need healthcare support, visit your local pharmacy, dentist, optician, or GP.
“If it’s more serious, call NHS 24 on 111 and they’ll guide you to the right care. This could be your GP, virtual A&E, Minor Injuries Unit, or Out of Hours service.
“This approach helps us keep A&E services for those who need them and could save you unnecessary time waiting.”
NHSGGC is encouraging students and everyone within Greater Glasgow and Clyde to follow the ABC model before heading to A&E.
Ask yourself: Can I treat this at home? Check NHS Inform for guidance.
Be aware: Local services like GPs and pharmacies are there to help.
Call 111: If you’re unsure or need urgent advice, NHS24 is available 24/7. Unless it’s an emergency, think ABC before heading to A&E.
To learn more and access the student hub, visit: www.nhsggc.scot/students
